Total 21,135 support analyst job vacancies in Singapore

Responsibilities

• Prepares contracts using the company's format. Reviews and counters contracts from buyer/seller. Implements import, export and third-party contracts of petroleum and petrochemical products through preparation of required internal and external documents, and coordinates with all concerned parties thereby ensuring that an incoming shipment complies with internal requirements, operating standards, and relevant regulations
• Monitors shipment/vessel status and sends updates to concerned parties
• Negotiates terms for Letters of Credit with counterparties
• Calculates pricing, arranges invoices, prepares SAP entries and monitors cargo payments
• Prepares demurrage computation for timely submission, follow up for collection to counterparties
• Prepares weekly Demurrage Status Report to monitor pending demurrage claims
• Handles the chartering operations of shipments with PSTPL chartered vessels
• Issues voyage orders
• Checks freight invoice and endorses to Management and Finance for approval and payment
• Monitors vessel status and sends updates to concerned parties
• Maintains timely and accurate records
• Any other duties as assigned by the Management

Requirements:

• Degree in Engineering or Business
• 2 – 3 years experience in oil trading operations
• Must have experience in logistics, shipping or any other related fields
• Excellent communication and negotiation skills
• Bilingual in English and Mandarin (In order to handle and negotiate with the Mandarin speaking counterparties in regards with the shipment operation)
• Highly organized, meticulous and able to multi-task
• Willing to work long hours as necessary
• Able to respond to operational matters after office hours and non-working days as necessary

Position: Business Support Executive (Contract Staff)

Contract Period: 2 January 2024 – 30 June 2023 (6-month contract)

Roles & Responsibilities:

We are looking for a Business Support Executive to support the Finance, Human Resources, Compliance and Ops functions of the Firm. The ideal candidate would have at least 1 year of relevant experience, a passion for learning, and will actively contribute to the day-to-day operations of the various department in a start-up environment. This role involves effective communication and coordination with both internal and external stakeholders across a range of tasks.

Job Description:

• Assist to preparation/review full set of accounts, GST filings, corporate tax and other bookkeeping-related matters
• Assist in the preparation/reviewing of financial forecast, budget and other reports/presentation to head office or otherwise
• Support in translation works between English and Bahasa Indonesia
• Support the trading operations team in daily trade operations including KYC onboarding, if required
• Support the Compliance team, if required

Job Requirements:

• 1-3 years of relevant experience in accounting/audit field preferred
• Proficient in Microsoft Office (Excel, Powerpoint) applications;
• Fluent in Bahasa Indonesia;
• Strong written and verbal communication skills; excellent analytical skills (numeracy included)
• Ability to work independently under pressure and manage deadlines or unexpected changes in expectations or requirements;
• Strong attention to details;

Your new company

This is a multinational bank with a strong global presence and branding.

Your new role

As an Operations Analyst, this role will support equity/ FICC settlements and Trade Processing team in Singapore operations office. This is a 6 months renewable/ convertible contract.

What you'll need to succeed

• Understand the trade processing and settlement functions across multiple market
• Efficient in MS Office applications
• Knowledgable in VBA automation
• Able to grasp system/ trade flow for multiple markets
• Previous experience in Settlements/ Trade processing functions preferred.

What you'll get in return

This is an excellent opportunity to be part of a global investment bank. You will be part of a collaborative working environment and you will gain exposure to various investment banking products.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Si Ying Tan at Hays on +65 6223 4535 or email [email protected] for a confidential discussion. Referrals are welcome.

Registration No.: R23115232 | EA License Number: 07C3924 | Company Registration No: 200609504D

Responsibilities:

• Participate as pivotal member on Agile/Scrum teams in application/system implementation projects, bridging client and Temus teams
• Work closely with clients to gather/refine functional, integration, and user interface requirements
• Write and/or analyze user stories and assist developers with determining optimal system solution
• Engage cross-functional clients in workshops and interviews to analyze business process to align functional requirements
• Influence clients' thinking in adopting leading/standard practices, approaches, and processes
• Lead clients through system implementation cycle including planning and execution of testing, migration, and cutover
• Support change management by developing training material, delivering training, and supporting users post cutover
• Work with Project Manager to provide timely and accurate project status information and escalate project issues proactively

Requirement:

• 2 - 3 years' experience in client service role;
• Familiar with client-focused mode of working and a total of 5 years and above experience.
• Experience operating in Agile/Scrum setting for technology development and implementation projects
• Experience with packaged application/system (e.g., SAP, Oracle, Salesforce, etc.) implementation
• Strong academic degree from any academic majors (Engineering, Information Technology, Computer Science, or Information Systems preferred)
• Team player with effective interpersonal and communication skills
• Excellent analytical and problem-solving skills with the ability to think out-of-the-box
• Self-motivated and able to work in demanding situations with changing priorities

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Enterprise is at the heart of the major transformations that are changing the world; namely, increased market competition, the switch to digital technology and the accentuation of environmental emergencies. The aim of our strategic plan, "Impact", is to position Wavestone as the one-stop shop for managing some of these major transformations across the industry. We believe in the power of multidisciplinary teaming and how this can bring together the best business technology and sustainable development experts to drive successful transformations.

As a leading independent consulting firm with revenues of €470 million and a team of nearly 4,000 employees across Europe, the US, and Asia, we are committed to our corporate culture, "The Positive Way," which values Client Satisfaction, Employee Development, Responsibility and Ethics, and Team Spirit.

Wavestone is listed on Euronext Paris, has been awarded the Great Place To Work label and is ranked in Forbes World's Best Management Consulting Firms 2022 List.

For more information, visit https://asia.wavestone.com/en/

As part of why innovation!'s merger with Wavestone, our Singapore office is expanding, driven by demand in Digital and Infrastructure Transformation areas. We are looking for an Analyst or a Consultant to join us.

Job Description
In your role as an Analyst/ Consultant, you will be:

• Deliver projects covering a broad range of Cybersecurity and Digital Risk topics, and occasionally Digital Transformation, IT strategy, Business Transformation
• Perform research and analysis, including interviews with clients to gather input, consolidate the findings and provide recommendations to clients
• Develop and deliver presentations to communicate findings to clients
• Develop and enhance client relationships
• Support business development activities such as drafting and presenting proposals

Preferred Qualifications

• University degree in Information Technology, Information Systems, Computer Science, Cybersecurity
• Strong problem-solving, communication, and analytical skills
• Basic knowledge or understanding of IT/cybersecurity topics
• Ambition to grow consulting as well as technical skills, and a strong work ethic
• Professionalism in attitude and conduct; exhibit honesty and integrity and can build trust with internal teams and stakeholders
• Excellent command of spoken and written English
• Prior digital transformation/IT or data analysis experience
• First experience in consulting/advisory or project management
• Command of Microsoft Office
• Command of an additional language

In our Singapore office, you have the freedom to achieve results your way and you work with people who value meaningful, sustainable change and visible results. Become part of our diverse, inclusive and fun team with people from all over the world.

We offer you:

• The ability to work in a dynamic international environment and ongoing on-the-job training
• The opportunity to work on exciting projects
• Excellent opportunities for personal and professional development, with ongoing coaching
• An attractive remuneration package commensurate with the experience and performance
• Entrepreneurial opportunities by being part of a fast-growing consulting firm

Description of activities

- Supporting the sales teams in their daily activities.

- Development of existing accounts in collaboration with the sales team

- Ensure reporting of activities to management

- Identify new business opportunities

- Acquire new customers, including OTTs, MNOs, MVNOs

- Lead some sales programs to increase sales in the region (voice, data and mobile)

- Contribute to the definition of new sales strategies in collaboration with marketing

- Work transversally with the rest of the support teams (legal, marketing, etc) to achieve the entity's objectives

Profile and skills required

- Degree in Telecommunications or Engineering

- Additional Degree in Marketing or Sales desired

- Very good communication skills, comfortable with sales

- Ability to work with diverse / cross-functional teams

- Autonomous and result driven

- Good ability to learn quickly and grasp new issues

- At ease in an international environment

- Very good knowledge of the telecom market and its challenges

- Very good technical knowledge of mobile, voice and internet architectures

- Fluent in English and French to liaise with France counterparts

The Sales Support will report to the Head of Public Sector and provide pre- and post-sales support to the Public Sector Sales team. He/she will provide support to the Public Sector sales teams for tender or proposal submission request within specific tender closing timeline. Beyond helping to source for new sales opportunities by understanding customers’ needs and requirements, he/she also supports the sales team by partnering with the other business functions to work out pricing matters and strategies.

Responsibilities:

• Tele-sales support/sales pitch activities akin to cold calling and strong in follow up and combing the relevant websites for leads.
• Support all Public Sector tender deals in services, software and maintenance
• To monitor and track the sales booking from award to project creation
• To ensure timely and quality service provided to Public Sector Sales team for order processing request, sales and project registration.
• To ensure order processing request is supported with actual LOA/PO from client.
• To validate the order processing request from sales teams to ensure sales booked is based on firm award provided by client.
• Partner LOBs to work out and compile pricing based on customers’ requirements
• Engage and interact with customers on tender clarifications
• Secure necessary approvals based on NTT DATA Singapore processes and meet tender submission deadlines by customers
• Timely submission of full legal documents (tender documents, tender proposals, clients’ contracts, partnership agreements) to BMO/Finance Departments to register in sales tracking system (Salesforce).
• To advise Public Sector sales teams on the sales processes where necessary.

The ideal candidate should possess the following:

• Fresh Graduates are welcome to apply.
• Excellent verbal and written communications skills.
• A result-oriented person who can deliver high quality pre and post-sales support to sales units.
• Strong organisation skills and ability to multi-task with competing priorities.
• Able to work independently, proactive with good working attitude.
• Committed to job requirement, adaptable to new environment/job challenges.
• Able to build good rapport with sales units and project delivery teams to enable work to be carried out effectively and efficiently.
• Proficiency in MS Excel and MS Word.
• Strong stakeholder management to interact with external customers and internal colleagues.
• Able to multi-task, prioritize, and manage time effectively.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gUDBR7VB

• Normal working hours
• Exposure to latest technology

About the company

Our client is an established multinational end user company. As part of their plan to invest in technology, they are now hiring a new SOC Engineer / Analyst (Cyber Defence)- Incident Response to be part of their Cyber Security team here in Singapore.

About the job

• Reporting directly to Head of Cyber Security, SOC, your role involves:
• Ensuring incident Responses towards IT security threats are well managed. Ensuring timely triage of cybersecurity incidents, investigation and incident response for Cyber security incidents
• Managing security operation to ensure implemented security technologies and controls are effective and adequate to protect the company
• Conducting Identifying root cause and remediating of cybersecurity incidents
• Providing advisory on security threats and vulnerabilities. This includes performing vulnerability scans and analyze results of scans
• Directing post-mortem activities following critical incidents
• Overseeing the development and execution of corporate security awareness and training programs. This includes getting the buy-in of senior business stakeholders which includes securing funding for IT security programs
• Enhancing early detection capability - Driving lessons learned activities after incidence closure to identify potential gaps in security control

Skills and experience required
As a successful applicant, you will have at least 3 years of experience in IT Security / SOC / Incident response / SIEM / Splunk / Incident response.

Whats on offer

This is an excellent opportunity to join an established company with ambitions to scale up their IT security capabilities.

To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at https://www.linkedin.com/in/hoonteck-nologyrecruitment/ (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gUDBR7VB (EA: 94C3609/ R1219669)

Main Office: Shaw Centre

Working location: Tiong Bahru or Client side

Working Days: Monday to Friday, 8:30am to 6pm

Job Responsibilities:

• Desktop support
• Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of customer issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate client issues on specific services.
• Liaise with product manufacturers for problem escalation and resolution
• Support company for project implementation activities.

Job Requirements:

• Diploma / Degree in Computer Studies, Information System or related course.
• Preferably with 1 year of experience in Desktop and End User support
• Experience in troubleshooting Windows and Windows installer related topics (Windows 7 above)
• Training provided

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

About Our Client

Our client is a leading consultancy firm with established and large scale IT projects for the public and private sector. You will be joining a young and energetic team with strong growth opportunities!

Highlights:

• Work on a public sector healthcare IT project
• Possible to consider for lead role if you have the relevant experience

Responsibilities

The Service Operations Engineer will provide technical support for software applications and be responsible for daily service monitoring and IT server maintenance works.

The Successful Applicant

A successful candidate should have the following:

1. A recognised Diploma or Bachelor degree in IT or a related field.

2. At least 3 years of work experience in software development and maintenance support.

3. Proficient with IT fundamental knowledge like servers, networks, application architecture and database

4. Hands-on experience handling medium/large scale IT systems with multitier architecture

5. ITIL v3/v4 certification is preferred

6. Ability to solve and troubleshoot IT problems, with a service oriented mindset is a plus.

7. Proven working experience with consultancy, SI or vendor companies is preferred.

About Us

• Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21102607

Data provided is for recruitment purposes only

Business Registration Number: 201735941W

Licence Number: 18S9037

Our Client:

The organization is founded in the US, privately owned, and engages in the trading of goods and commodities. The entity comes with global expertise in various areas such as proprietary trading, arbitrage, risk management, structured transactions, principal investing, transportation services, refinement, and consultancy. As of today, the organization caters to customers across the globe through their 15+ regional offices. A major goal is to empower the vision for a sustainable future. By taking the lead in discovering investment options, offering consultancy services, and devising sustainable and economically feasible plans for energy restoration and regeneration, the company plays a crucial role in aiding their research and advancing the productive functioning of their enterprises.

The Responsibilities:

You will be part of a global team of 50. This position in Singapore is an additional headcount the company has created to further support the operations in Asia, alongside the team in Americas and Europe. Your responsibility will include but not limited to:

• As a techno-functional professional on CTRM, part of the Front Office team supporting users in the region
• Examining user issues and determining their underlying causes
• Resolving issues by collaborating with different team members: IT support, IT development, or business teams
• Collaborating with users to determine their requirements, documenting specifications in an organized manner
• Conducting meetings with users to prioritize tasks and updating the backlogs
• Developing mockups and models using various tools (Excel, SQL, Power Query, Power BI/Tableau, VBA, Python, and others)
• Collaborating with IT colleagues in the region and/or vendors to support modifications Monitoring and following up on tasks with other teams in IT and the business
• Conducting tests on changes to CTRM configuration, experimenting with Excel/Power Query/BI tools to build prototypes of reports, and creating Excel tools to examine or demonstrate key features of a proposed design
• Serving as a functional "Product Owner" for the IT delivery team during development, testing, and UAT. Overseeing training and UAT as well
• Assisting with release planning and deployment

The Requirements:

• Experience working as a techno-functional professional / Business Analyst in Trading / Risk Management IT. Experience working with CTRM/ETRM or Risk Systems
• Commodities experience. Extensive knowledge of the physical / financial commodity trade lifecycle, risk reporting, and valuation
• Highly analytical and skilled in working with numbers, with excellent attention to detail
• Able to work effectively under pressure in a Trading environment
• Proficient in using Excel and skilled in developing intricate Excel models
• Experience collaborating with internal IT teams
• Structured, adaptable, and able to work well independently or as part of a global team
• Confident and effective communicator with a professional and approachable demeanor
• Initiative-taker with a practical problem-solving approach and focus on timely delivery

What’s In It?

• Working with a global US company that are lean in size but impactful for society
• To be part of the Singapore office where growth focus is present
• A company that is investing in cutting-edge technologies and proposition to enhance lives for the better

RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep

JO Reference: JO-231204-340533

Job Details

Credit Process Management

• On time reporting and communication
• Accurate and complete information
• Conforming to internal processes and compliance requirements
• Minimal errors

Control Management and Internal Customer Service

• Effective and efficient use of internal resources and communications to achieve positive outcomes in a timely manner
• Minimal errors

Credit Risk Management

• Quality of credit papers, reports, analysis, communications
• Timely reporting and consultation with other team members and early escalation to Team Head in relation to issues

Compliance and Internal Processes

• Conforming to internal processes and compliance aspects.

Job Requirement

• Tertiary qualification in a business-related field
• Minimum 1-2 years of working experience, ideally with a Bank or Financial Institution
• Some understanding of financial statements
• Some understanding of banking practices and processes associated with credit control and related administration

Are you ready to join a team in a global company where you will be supporting Western Union’s objective of being the leader in cross-border, cross currency money movement? Join Western Union as a Senior Treasury Analyst.

Western Union powers your pursuit.

In this role, you will be an important part of the Treasury Operations Team. You will be heavily involved in leading the agent funding and liquidity management process. In addition, you will execute FX swaps and assist with the trade confirmation process. You will also support the management of bank relationships within the region and will assist the Treasury Manager with supporting the leadership and business teams.

Role Responsibilities:

• Perform daily cash management responsibilities including the monitoring of bank balances, funding of bank accounts and the sweeping of any excess liquidity.
• Process all agent funding payments in a timely manner.
• Execute FX swaps and provide confirmation of FX transactions.
• Follow and maintain all Treasury policies and controls.
• Train and provide leadership to other Treasury personnel.
• Participate in Treasury projects and support all Western Union business initiatives.
• Able to solve problems and identify continuous improvement opportunities.

Role Requirements:

Qualifications & Work Experience:

• To be successful in this role, you will have at least 2-5 finance and/or treasury experience in a corporate Treasury Team or Banking environment.
• You will need strong knowledge of finance modelling & concepts.

Skills, Education & Competencies:

• Working knowledge and experience with global payment processing.
• Able to work well within urgent timelines.
• Prior Corporate Cash Management, Treasury Operations or Banking experience.
• knowledgeable on different tools which include Fedwire, CHIPS, SWIFT, ACH & general payment clearing.
• Strong communication and presentation skills.
• Undergraduate degree – business or related major.
• CTP (Certified Treasury Professional) designation preferred but not required.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Singapore specific benefits include:

• 18 days holidays
• Birthday Leave
• Eldercare Leave
• Wellness Benefits

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws

Job Title: Administrative Support (Procurement)

Job Location: Jurong, Singapore

Job Type: Contract - 3 Years

Working Hours: 8:30 AM - 6:00 PM

Job Summary: Provides support and ensure maintenance for various software/hardware license and maintenance contracts are renewed. Maintain and update the Software Licenses and Hardware maintenance teamsite for IM8 compliance.

Job Responsibilities

• Monitor various software/hardware license and maintenance contract life cycle.
• Maintain and ensure that the Software Licenses and Hardware maintenance team site is up-to-date.
• Liaise with various vendors for budgetary quotation.
• Prepare various procurement documents, e.g. Submit Request for Purchase in IT system, approval paper, tender specification, tender evaluation and tender recommendation for award.
• Process e-invoice payment for the license and contract cost.
• Assist in providing and extracting data for audit purposes.
• Any other related tasks as assigned by the Corporation.

Job Requirements

• Prior experience in procurement process.
• Knowledge on IT matters.
• Good communication skills.
• Good command of written and verbal English.

If you are interested, kindly send your resume (in MS Word format) to Mounika at [email protected] stating your salary expectations & availability to take it forward.

To expedite processing, you can lodge your application directly at https://www.rmaconsultants.com.sg/employment/registerjobseeker.aspx or https://bit.ly/expeditejobappl

Mounika Tanuku

EA Licence No. 93C4403

EA Regn. No. R22109193

Office hours. Mon to Fri

Based at Biopolis (Near to Buona Vista station)

Expected Salary: $2,100 - $2,400 /month (MAX)

To support Safety Team in maintaining the Chemical Management System along with the chemicals, biological samples, reagents and kits inventory in accordance to customer’s Environmental, Health and Safety (EHS) policies and guidelines.

(b) To register data for non-regulated items into a Chemical Management System on behalf of the users during purchases.

(c) Receive and sort all chemicals, biological samples, reagents, and kits before issuing to Users.

i. Verify if these chemicals have SDS and approved in a Chemical Management System.

ii. Perform goods receipt (GR) in the system.

iii. Print QR Code and GHS Labelling and tag to individual items.

(d) For regulated items, log sheet will be additionally prepared and filed up prior to storing them in designated storage cabinets. Customer’s Safety Team and Users will also be notified via email. Items may need to be quarantined if proper documentation is not in placed prior to purchase.

(e) Performing regular stock checking to ensure the accuracy of the inventory and the storage compatibility limit:

i. Regulated chemicals – Quarterly

ii. Non-regulated chemicals – Annually

iii. Updating the storage, usage, and access information on regulated chemicals monthly

Interested candidates, do submit your resue to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Responsibilities:

• Collaborate with clients, stakeholders, and end-users to gather and analyze business requirements, ensuring a thorough understanding of project objectives.
• Translate business requirements into clear and detailed technical specifications, providing guidance and support to the development team throughout the software development lifecycle.
• Conduct in-depth analysis of existing systems and processes, identifying areas for optimization and improvement.
• Define and document functional and non-functional requirements, ensuring they align with business goals and objectives.
• Perform feasibility studies and impact assessments to evaluate proposed solutions and make recommendations to stakeholders.
• Collaborate with developers, designers, and QA teams to clarify requirements, resolve any ambiguities, and ensure accurate implementation.
• Participate in project planning, estimation, and prioritization activities, providing valuable insights on technical and functional aspects.
• Conduct user acceptance testing (UAT) to validate and verify that developed solutions meet the defined requirements.

Requirement:

• Bachelor's degree in Computer Science, Information Systems, or a related field with 3 to 5 years of experience as a Technical Business Analyst or a related role.
• Experience working in an IT/software development company or in a client-facing consulting role.
• Familiarity with relevant tools and technologies, such as JIRA, Confluence, or similar project management and collaboration platforms.
• Proven experience as a Business Analyst or similar role, with a focus on translating user requirements into technical specifications.
• Strong analytical and problem-solving skills, with the ability to break down complex concepts and communicate them effectively.
• Excellent written and verbal communication skills, with the ability to interact with both technical and non-technical stakeholders.
• Familiarity with software development methodologies and practices, such as Agile or Scrum.
• Strong organizational skills and the ability to manage multiple projects and priorities simultaneously.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." - George Kurian, CEO

Job Summary

To be successful in this role, you take pride in being a motivated self-starter, self-learner and possess a strong customer service focus You will effectively be the main support contact and Customer advocate in your assigned region. This role will provide an opportunity to develop your management and technical and operational skills by learning and supporting infrastructure built for the next generation data center.

Job Responsibilities

• The APAC Support Delivery Manager is responsible for developing customer relationships that promote retention and loyalty. Support Delivery Managers stay engaged with customers with the goal of keeping customers satisfied. This will include advising and directing Customers and Internal stakeholders to the appropriate resources to resolve their issues and queries.
• The Support Delivery Manager drives education and awareness of all NetApp Support Offerings to the regional customers, Sales account teams, Professional Services and Partner organizations.
• Provides new and existing Customers with "how to maximize value" from NetApp support materials and acts as a SME to the Customer on our digital tools. Works to achieve key metrics in the digital support space. This will include live customer sessions demonstrating the tools available under the customers support entitlements.
• The Support Delivery Manager acts as a customer advocate for improving and developing NetApp support processes and systems. They will be the voice of the field support teams. Build relationships and partner with support delivery teams and other internal stakeholders to improve NetApp Technical Support processes and drive corrective actions related to any gaps / failures.
• Participate in on-site customer meetings for proactive engagements or postmortem analysis. Assist with the development and presentation of RCA documents.
• Participate in special projects as necessary with Support, PS and other cross-functional teams. Develop and use collaborative relationships to solve problems. May be asked to lead programs across the APAC region and participate in Global support programs.
• Participate in regular sales meetings and quarterly business reviews. Establish standing meetings with sales leadership to foster bidirectional communication between the sales organization and Customer Support Delivery.
• Drive proactive programs within targeted Global and Enterprise accounts where a SAM does not actively exist. Work closely with the PSE/SSE teams on implementation. Drive and own designated support delivery programs as per Support deliverables in target accounts and potentially across APAC.
• Be the face of support and touch point in the local regions and interact and meet with Customers as required Be the conduit of engaging senior support management when needed.
• Whilst being an individual contributor, this is a senior support delivery function that influences many decisions and program directions directly.

Job Requirements

• Typically requires a Bachelors degree and a minimum of 12 years of relevant experience or equivalent combination of applicable education / training / certifications (AWS Azure Google Cloud etc) and years of applicable experience in a professional work environment.

Our client is a Biomedical Company, one of the established pioneers in the Medical industry. Due to business needs, they are now recruiting QC Lab Analystto be part of their Laboratory team. They are located in the West.

Job Responsibilities of QC Lab Analyst:

• Manage the release of product batches for distribution and usage
• Provide guidance to warehouse staff, overseeing stock levels, purchase procedures, and expediting delivery
• Support batch release processes for product distribution and usage
• Supervise quality inspections for incoming inventory, ensuring adherence to quality standards
• Collaborate with the laboratory regarding product non-compliance issues and supplier feedback

Requirements

• Diploma in Biomedical/ Biotechnology or any other life sciences.
• Entry Level is welcomed

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidates will be notified

Email Address: [email protected]

• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities

• Design Performance Test Scripts for enterprise applications based on Requirements.

• Participate in Performance bottleneck analysis and fixes.

• Perform Performance Engineering (for Senior Perf Testers) & Performance Improvement activities.

• Communicate progress and issues through regular Status Reports

• Collaborate with Business/ Application teams to improve system performance

Skills/Requirement

Requirements:

• Minimum 3-10 Years of Relevant Experience in IT Performance Testing.

• Expertise in Test Planning, Test Estimation, Test Strategy, Workload Design, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management & Configuration Management.

• Expertise in Performance Testing tools: JMeter

• Execute Benchmark, load, stress, endurance, and other non-functional tests.

• Monitor application logs to determine system behaviour.

• Address all technical issues; facilitate the resolution and necessarily follow up with Development and other cross-functional departments.

• Analyse the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.

• Generate performance graphs, session reports and other related documentation required for validation and analysis.

• Publish results and receive appropriate sign off. Prepare detail status reports, and monitoring of all defects and issues.

• Identifying memory leakage, connection issues & Bottleneck problem in the application.

• Strong problem-solving skills and very good time management skills

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

Domain:

• Retail Consumer banking operations & contact centre
• Retail product knowledge e.g. CASA, Loans (Secured/Unsecured), Wealth & Investment.
• Knowledge of Best Practices & Service Excellence in Technology & Operation Management

Key Deliverables::

• Business requirements (jointly with BU Specialist)
• Functional requirements (incl. input/output, data, security)
• Non-functional requirements
• Standard operating procedures, manuals and Release notes

Responsibilities:

• Pre-Project Capability Assessment & Transformation Planning

o Perform “As-Is” Capability Assessment, Analyse, Define and document the “To-Be” operational capabilities in line with the strategic direction

o Identify and document the opportunity for Digital Servicing, Productivity improvements using Lean principles/straight through processing and Data Driven Actionable Insights

• Requirements Analysis & Elicitation

o Collaborate with BU Specialists to elicit and review business requirements

o Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment

o Responsible to analyse and define detailed functional and non-functional requirements based on business requirements

o Identify value based & outcome driven requirements and manage risks through prioritization

o Write business functional release notes and contribute to deployment plan

• Team Collaboration

o Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements

o Work with Test Manager to translate business requirements into test scenarios

o Facilitate / provide "Train the Trainer" on application enhancements

o Maintain up to date knowledge base related to application features and processes (subject matter expertise)

• Testing & Scope Management

o Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

o Perform impact assessment and estimation for Project Change Request

Requirement:

Technical Skills & Experience

• Strong business domain knowledge in retail banking
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Minimum 10 years of relevant banking and/or consulting experience
• Having experience in Digital Servicing Transformation, Customer Journey Mapping, Value Stream Mapping, working knowledge of Lean/Agile principles/practices and getting actionable insights using data will be a plus.

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

Position summary:

This position will be responsible as the technical owner taking care of the BPM (Business Process Management) Solutions like K2, Microsoft Power Platform applications in the organization covering all the aspects of leading the governance, design, development, deployment, administration, training, operations and support. Strong knowledge and expertise in UI and UX design processes.

In this role, it is expected to review existing BPM solutions to determine and propose the effective optimization of the system and lead any new development or deployment following industry standards and best practices.

Critical Work Functions:

· Technical owner of these BPM (workflow) solutions as K2, Microsoft Power Apps and Chat Bots

· Define governance for the BPM platform and drive towards establishing the Center of Excellence within the organization

· Ensure the best practices are followed by the delivery team and govern it tightly from the release management perspective

· Fronting new initiatives leading the technical side of delivery ensuring stakeholder expectations are met

· Constantly review and ensure the system performance and to ensure no impact to the business users

· Front and ensure the support team provides quality delivery, quality and feasible solutions

Key Responsibilities:

· Accountable for all aspects of system and lead any new development or deployment following industry standards and best practices for the business solutions planned to be delivered, and ensuring quality delivery of the requirements fulfillment

· Ensure best practices are followed and perform code review on the deliverables from the support team

· Knowledge in handling BPM and Chat Bot applications configurations and IT Security risks related activities

· Drive user adoption for newer technologies in BPM that are measurable

· Business stakeholders and key user management

The ideal candidate will have (education & experience):

· Degree in Computer Engineering

· At least 8 years of IT experience including a minimum of 2 years as technical lead managing or leading delivery in BPM and Chat Bot solutions

· Must have experience in programming languages (Developer) such as Microsoft .Net (Web and Client), ASP, ASP .Net MVC, Java Script, HTML, HTML5, CSS, Microsoft IIS, Web Services (SOAP or REST), Microsoft WCF and ASM .NET Web API, C#, Microsoft SQL and Microsoft data verse

· Must have at least 1 of the Chat Bot tools experience in either Blue Prism or Automation Anywhere or Microsoft Power Automate or SAP iRPA

· Preferably to have certifications like Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSA) or equivalent from other BPM product certifications will be an added advantage.

· Preferably at least 2 years experience in delivery related to user adoption.

· Familiar and comfortable with change management processes.

· Experience managing external vendors to deliver exceptional value.

· Experienced in managing senior business stakeholders (up to Director level).

Job Req Number: 19968

Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a IT Support Manager to join their IT Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of IT Support Manager:

• Spearhead and oversee comprehensive IT management activities, covering Application Management, Project Management, Solution Delivery, Management and Control, Supplier/Vendor/Contractor Management, and Internal IT Workforce Management.
• Implement information security policies across all IT functions, conduct periodic assessments, identify gaps, and ensure the effective resolution of identified issues.
• Collaborate with internal and external stakeholders, manage vendor relationships, and lead the initiation, evaluation, and prioritization of projects and process improvements, emphasizing quality and maximizing ROI.
• Supervise all projects, ensuring alignment with stakeholder expectations and adherence to project management principles, including robust Risk Management practices.

Requirements:

• At least 5 years working experience, highly preferably from retail industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Job Description

• Hardware Support of Desktops, Laptops, Printers, Mobile Phones, IP Phone, iPads
• Software Support
• Basic/first level support of Network and Server devices
• Knowledge and experience on Windows 7/8/10/11 OS
• Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
• Manage IMAC and deskside support services.
• Manage hard and soft break fix services for laptops and desktops.
• Willing to work on rotating shift basis, more to be elaborated with shortlisted profiles

Interested applicants please send your resume to [email protected]

Jane Ng Wei Ling

R1104585

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g-s2daXq

• Permanent role with an end user environment
• Exposure to latest technology

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an Application Support Engineer to be a part of their team to lead multiple Application projects.

About the job

Your responsibility involves:

• Providing POS application remote support and assistance with the support of external vendors
• Gathering and analyzing user problems, troubleshooting and convey a solution either by resolving it at first contact or escalating it to the next level of support;
• Leading POS project implementation

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in point of sale (POS) or retail application support. Proven track record in engaging with business stakeholders and project implementation is required for this role.

Candidates with regional exposure will be of added advantage.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management across Asia.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g-s2daXq (EA: 94C3609/ R1219669)

Job Responsibilities:

• Data Management: Collect, validate, and maintain static data, including client information, product details, and reference data, in relevant databases and systems.
• Data Quality Assurance: Conduct regular checks to ensure data accuracy, completeness, and consistency. Identify and resolve any discrepancies or errors promptly.
• Data Governance: Develop and enforce data governance procedures to ensure compliance with regulatory requirements and industry standards.
• Process Improvement
• Data Analysis: Analyze data trends and patterns to identify opportunities for process improvement, cost reduction, and operational efficiency.
• Stakeholder Collaboration: Collaborate with various internal stakeholders to understand data requirements and address any data-related issues or concerns.
• System Enhancements: Work closely with IT teams to implement system enhancements, upgrades, and migrations related to static data management.
• Maintain accurate documentation of data management processes, procedures, and guidelines.
• Provide training and support to end-users on data management tools, systems, and processes.
• Identify and mitigate potential risks associated with data management, including data privacy, security, and regulatory compliance

Job Requirements

• 4 to 5 years of experience as a Static Data Analyst or in a similar role, preferably in the banking industry
• Proven experience in data management, preferably within the financial services industry.
• Strong understanding of data governance principles and best practices.
• Proficiency in using data management tools and systems is advantageous
• Excellent analytical and problem-solving skills.
• Attention to detail and ability to work with large volumes of data.
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Knowledge of regulatory requirements, such as GDPR or MiFID II, FATCA/CRS, AML is a plus
• Familiarity with SQL, VBA, or other programming languages is advantageous.

Qualified candidates may submit a copy of detailed resume in MS Word Format to [email protected]

Charissa Ong Zimin (R1104659)

Email address: [email protected]

Recruit Express Pte Ltd

EA License No.: 99C4599