Responsibilities

1) Analyze, and collaborate with Engineering teams on implementation of data architecture that ensures enterprise data is stored securely and managed effectively, including maintenance of data models, data dictionaries, and data lineage documentation

2) Implement data governance solutions using APIs, automation, and other technologies (e.g. Generative AI) in collaboration with IT, Data Engineering and IAM teams, to improve efficiency and accuracy in data governance processes, enforcement of data access controls, data retention and security measures to protect sensitive data

3) Implement and facilitate aggregation of data quality metrics in data profiling tools, reports and dashboards to ensure data accuracy and consistency

4) Develop, review and roll out regular data protection training and awareness programmes to equip Bank staff to protect personal data and prevent data breaches (frequency will be affected)

5) Explore the use of technology (e.g. generative AI, Privacy Enhancing Tech) to support DP management and business use cases/data sharing in compliance with DP requirements

6) Implement training and awareness initiatives for staff on data privacy and governance.

7) Implement the bank’s data protection management programme and processes, including compliance reviews and data protection risk and impact assessments to identify, assess, mitigate and monitor the bank’s data privacy risks.

8) Support the implementation of the bank’s data privacy management systems and software tools to effectively oversee and monitor the management of the bank’s personal data, including consent management and data privacy risks and impact assessments.

9) Facilitate and respond to data privacy related enquiries, complaints and data subject withdrawal, access and correction requests.

10) Support the implementation of the bank’s data breach incident management plan and participate as key member of the bank’s data breach response team.

The Must Haves:

• 0-2 years of relevant experience and strong understanding of data privacy protection, in-house legal or professional consultancy services, preferably in the banking, financial services or digital services sector in Singapore and the region; and/or 0-2 years of data governance experience, preferably involved in the implementation of data governance activities and processes in a large organization.
• Able to understand complex business and technical requirements of data, and manage the technical implementation of data privacy management systems and software tools.
• Must have sound understanding and hands-on technical experience in data management, including metadata, data access and data quality management.
• Familiar with Big Data components & Data Warehousing concepts, preferably in SnowFlake.
• Good knowledge of banking systems and reporting.
• Good understanding of privacy laws and regulations, especially in the area of PII handling within a big data environment.
• Good understanding of financial laws around the Banking Acts and other related regulations.
• Possess excellent project management, writing, communication, interpersonal and negotiation skills.
• A self-starter, able to work independently and in teams.
• Able to work under tight deadlines.
• Possess strong ability to assess risks and adopt practical approaches to effectively balance business with compliance requirements.
• Candidates will be aligned appropriately within the organization depending on experience and depth of knowledge.

Primary Function : To provide general sales support services in meeting all deadlines and undertaking all administrative work of the department with professionalism.

Main duties and responsibilities:

1. To handle inquiries and ensure quotations are furnished to customers on time.
2. Processing of orders within the dateline and consolidate customer’s requirements ensuring on time delivery.
3. Liaise with customers for delivery timings and locations.
4. Filing of invoices and other related documents.
5. Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

Requirements:

• Minimum: GCE O Level
• Basic Microsoft application especially Excel & Word
• Able to converse effectively both in English & Mandarin.
• Friendly & courteous disposition with a team player spirit.
• Ability and patience to handle high pressure environment.
• Knowledge of Singapore Customs permits will be an advantage but not a necessity as training will be provided.
• Once or twice a month weekend shift (Sat & Sun) from 9am to 1pm and also on public holidays when applicable (also on rotation).
• Preferably with a declarant license.

Responsibilities:

-Perform daily Customer Service support via email, ticketing, phone calls.

-Work with CCN’s partners e.g. OCR, to improve accuracy and efficiency in the process.

-Manage existing, new and potential customers on any demo, trial and implementation of TradeNet services, including any enhancements needed to the TradeNet application.

-Supervise, guide and train on CCNhub, Cube, and other services, to both internal team and external customers.

-Assist in helpdesk support for CCN suite of products and services, may require some Onsite support.

-May require working after office hours and on weekends for urgent issues(additional allowance will apply)

Requirements :

• Possess a diploma or equivalent
• About 1-2 years working experience in a customer support environment
• Have good verbal and written communication skills
• Be PC literate
• Knowledge of or experience in the Logistics or Air Cargo industry will be an added advantage.

The role will be reporting to the Business Manager as a key member of the Sales Team in QT Instruments. This is a customer facing role supporting Sales, Operations, and Product Management who will be responsible for the execution of orders with the primary focus on building a strong relationship and providing superior customer experience.

We are looking for someone who is a self-starter and is able to work under general direction using discretion to complete tasks, frequently solves problems through research of multiple alternatives, builds stable working relationships with internal and external contacts, and impacts the immediate workgroup through accuracy of tasks and information provided.

Responsibilities:

1. Prepare sales quotations and update information to the company’s Sales CRM system
2. Manage Key Account Customers’ daily blanket orders and contracts including coordinating deliveries.
3. Ensure orders renewal and continuity together with the sales and marketing team.
4. Building and maintaining client relationships: Develop strong relationships with new and existing clients by understanding their needs, providing excellent customer service, and keeping them informed of updates and promotions.
5. Meeting sales targets: Work to meet or exceed team sales targets by closing deals and generating revenue and optimal gross profits for the company.
6. Reporting and sales tracking: Effectively make use of “Salesforce” (CRM software) to keep detailed records of selling activities, maintain an updated customer database, and report on sales performance to management in timely fashion.
7. Assist in the preparation and submission of sales tenders.
8. Any other duties assigned by Senior Management team.

Requirements:

• Minimum Diploma in any discipline.
• Minimum of 2-years’ experience in customer facing environment. (healthcare industry preferred)
• Must have experience processing orders in various systems. (e.g. Salesforce)
• Looking to find a service-oriented person with good Interpersonal skills, written and verbal communication skills and phone etiquette.
• Able to manage multi-tasking in tight deadlines and cross-functional team communications
• Ability to work both independently and collaboratively, think creatively and take on challenges, and proactively solve problems.

Roles and Responsibilities:

• Provide applications troubleshooting and on-site support to users.
• Advise users and stakeholders on applications' workflows, processes, functionalities and usage.
• Liaise with internal and/or external stakeholders to identify system requirements.
• Support user requirements gathering and analysis.
• Log, escalate and follow through with issues and requests raised by users.
• Support in the testing and installation of new application and enhancement patches.
• Conduct training for users on the use of the applications.
• Perform regular maintenance checks on the applications.
• Support users on change control and system updates.
• Maintain and clean up the User Access Matrix.

Qualication and Requirements:

• Possess at least a Diploma or Bachelor's Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• Minimum 2 years experience in the related field is required for this position.
• Able to commit to 24/7 standby and on site when required
• Able to work independently, multi-tasking, flexible and adaptable to changes.
• Good presentation, communication and interpersonal skills.
• Prior experience and knowledge in full SDLC cycle.
• Good team player, resourceful, flexible and excellent working attitude.
• Knowledge of business and IT in healthcare industry is an added advantage.
• Prior experience with technologies such as .NET, Java or Web Services
• Database knowledge and application development skills like SQL and SQL Reporting
• Analytical and problem solving skills
• Willingness to acquire new skills and knowledge

Note: This role is for a 1-year contract position.

Roles and Responsibilities

1. Sales Submission and Data Management

• Checking of submission documents based on regulatory and internal guidelines to assess the status of submission & perform the necessary follow-up
• Packing submission for dispatch and packing internal documents
• Perform timely data entry on sales submissions and maintenance of client and policy data
• Checking of data entry to ensure accuracy
• Meeting of KPIs – accuracy, quality output and service levels
• Manage enquiries through common mailbox, internal and external stakeholders promptly

2. AML Screening

• Collate Due Diligence information and disposition the name screening alerts with rationale to support accordingly to the AML guidelines and policies.
• Document the disposition clearly and timely with supporting evidence using a risk-based approach.
• Perform the name screening duties and escalate true screening matches to AML function for further review.
• Reach out to respective business units to obtain additional identifiers / clarifications and support documents to conclude screening alerts.

3. General Administration

• Arrange for retention at the offsite storage and maintain proper records of the endorsed batch list and courier services consignment notes
• Inventory management of forms, brochures, and documents
• Send broadcast/announcement to all relevant stakeholders

4. Systems & Others

• Work on enhancement for inhouse system and perform User Acceptance Testing (UAT) for changes implemented and issue logs raised
• Update Operation Manual on a timely basis
• Review and streamline workflows where applicable
• Work closely with cross-functional teams for processing functions with interdependencies
• Identify interdependencies when analyzing issues and proactive to propose resolution
• Assist the HOD/Team Lead and perform adhoc tasks and projects as and when assigned

Requirement

• Minimum diploma holders
• Candidates with at least 2 years of experience in banking/financial industry preferred but fresh graduates are welcome
• Having compliance qualifications like ACAMS and ICT certifications is added bonus although not mandatory.
• Proficient in Microsoft Office Applications (Words, Excel, and Powerpoint)
• Self-motivated and able to work independently
• Able to prioritize and work in a fast-paced environment
• Ability to multi-tasks and take ownership of assigned tasks
• Good communication, time management and organizational skills
• Analytical and meticulous
• Positive attitude and willing to learn

Purpose of the job:

Develop ways to extend the product life cycle and develop growth opportunities and share best practices to drive cost performance and efficiencies

Key accountabilities:

• Support/leads the Projects/Programs Engineering team to ensure that the correct technical governance is being applied (e.g. suitable design and expert input, defining and enforcing architecture/métier standards, methodologies, processes, tools and solution frameworks against which programs and projects can deliver) – focusing inwardly on the internal consistency; and outwardly on its coherence with other solutions/métiers and standards.
• Review the technical input and subject matter expertise of the proposed design, covering areas such as the definition of requirements compliance, functional fit, technological capability, cost, and delivery capability
• Assess the feasibility of the proposed solution (performance, delivery model and organizational fit), and propose mitigation plans
• Engages with projects/programs to ensure technical risks are being identified and managed
• Chair/Support Design Reviews for subject matter in his/her field of critical developments and projects
• Ensure the implementation of generic products and systems by multi-project synergies in order to optimize cost of technical solutions.
• Propose/Support technical innovation and roadmap development as required in answer to the business strategy of his/her field, with a constant preoccupation to make optimization on the company portfolio and internal processes.
• Maintain view of industry and standards, and domain technical watch to guide orientation with market trends.
• Provide pre-tendering support regarding business opportunities where expected solution does not exist in current portfolio.
• To lead/assist tenders to ensure consistency between the tender development needs and the programs development roadmap
• Owns and develops the processes and procedures through which the regional services organizations undertake engineering activities.
• Drives best practice in the regional services organizations, ensuring standard solutions and architectures are developed, which maximize reuse and minimize rework.
• Ensure a harmonized approach to resolving obsolescence and safety issues, ensuring issues are identified on all affected fleets and common resolutions are applied.
• Identify opportunities to maximize the use of best cost engineering resource in delivering both global and regional engineering initiatives.
• Set the competence requirements for global and regional services activities and ensure that competence is assessed.
• Identify opportunities for fleet upgrades, modifications and improvements, defining standard solutions and architectures and then providing the technical governance and leadership to realize these opportunities in the regional services organizations.
• Chair/support user groups and global community calls to identify multi-project synergies, resolve issues and spread best practice
• To provide engineering leadership and governance for services projects, where the necessary competence and experience is not available.

Performance measurements:

OTD, QCD, PMC, Project reliability / availability / cost targets

Educational Requirements:

University degree in Railway Engineering, Electronics, Computer Science, Automation Engineering or Electrical and Mechanical Engineering

Competencies:

Mandatory:

• 1-5 years of experience in Railways system/Application engineering for Engineer
• Knowledge of rolling stock equipment
• Graduated from a STEM university-type course
• Member of an appropriate Engineering Institution

Desirable:

• Knowledge of rolling stock maintenance
• Certification in System Engineering
• Experience
• Working knowledge of safety management systems and safety risk assessment
• Proficient in the use of MS Office, SAP, BI/BO

Competencies & Skills

• Problem solving capacity (technical and costs evaluation of a solution)
• Capacity of managing Technical risks
• Self-motivated
• Attention to detail
• Ability to work independently
• Desire to learn
• Effective, professional interpersonal skills
• Strong team player

Key Responsibilities:

Event Coordination and Execution:

• Plan, organize, and execute various external events, including seminars, conferences, workshops, and end user engagements.
• Coordinate logistics such as venue selection, catering, audio-visual requirements, and on-site support.
• Collaborate with internal teams and external vendors to ensure seamless event execution.
• Manage event budgets and timelines to achieve desired outcomes.

Marketing Support:

• Assist in the development and execution of marketing campaigns to promote company events.
• Create engaging content for promotional materials, including social media posts, newsletters, and event invitations.
• Collaborate with the marketing team to maintain a consistent brand presence across all communications.
• Monitor and analyze the effectiveness of marketing efforts, providing insights for continuous improvement.

Ad Hoc Marketing Responsibilities:

• Support marketing initiatives as needed, including market research, competitor analysis, and customer engagement activities.
• Contribute to the development of marketing collateral such as brochures, presentations, and online content.

Qualifications and Requirements:

• Min ITE Nitec or Higher Nitec OR Diploma in Marketing/Hospitality & Tourism related field
• Proven experience in event coordination and execution.
• Basic understanding of marketing principles.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Creative mindset with the ability to think strategically.
• Proficient in Microsoft Office Suite and familiarity with design tools is a plus.
• Ability to work independently and collaboratively within a team.

Responsibilities:

This role is responsible for providing business support assistance, corporate strategy(executional) support, and coordinating marketing communications for the CEO office. The role reports to CEO and involves handling various tasks and responsibilities in both offices to ensure the smooth functioning of daily operations and the overall efficiency of the business and the responsibilities associated with the role :

Business Support:

• Provide full secretarial and executive administrative support for the CEO and CSO (Chief Strategy Officer)
• Detailed minute-taking during meetings and presentations during management meetings and when needed by CEO and/or CSO
• Coordinate the corporate communication and prepare corporate presentations needed for internal purposes or external correspondence
• Liaise with Legal Counsel and Regulatory Compliance on managing matters of the business
• Manage scheduling, prioritization and preparation for all engagements and coordinate/plan travel schedules involving the CEO and CSO, and Senior Management Team(where needed)

Corporate Strategy Support:

• Preparation/compilation of management reports, statistics, presentations, meeting agendas, as well as prepare presentation materials for strategic meetings
• Support on corporate strategy project management and tasks
• Understanding budgeting and expense management – financial acumen will be advantageous
• Act as the prime interface to the CEO and working teams, specifically the senior leadership
• Support marketing communications with the Marketing team in terms of project administration and
• Organise CEO office events and team-building sessions
• Other ad-hoc duties as assigned by the CEO

Pre-requisites:

• Education: Degree/ Diploma, Business or the Sciences
• Experience needed: 3 to 5 years of working experience, preferably with the management level
• Professionalism: Maintaining a high level of professionalism in all interactions, including dress, demeanor, and good communication skills, both written and verbal, is crucial in representing the executive and the organization.
• Resourcefulness: ability to find creative solutions to challenges or locate information quickly. Resourcefulness is a valuable trait
• Multitasking capabilities and Flexible: Handling multiple tasks simultaneously and the ability to juggle various responsibilities in a highly organised without becoming overwhelmed is essential. Being flexible and adaptable is key to meeting the shifting demands and a fast-paced environment
• Proficient in MS Office applications (Outlook, Words, Powerpoint, Excel etc) especially Excel and Powerpoint

Responsibilities:

• Provide basic support to end-users and application teams for security tools, including installation, configuration, and troubleshooting.
• Collaborate with vendors to acquire necessary updates, patches, and support for security tools.
• Assist in monitoring security tool alerts and notifications, escalating potential issues to the appropriate teams when necessary.
• Maintain an up-to-date inventory of all IT security tools, including antivirus software, EDR, microsegmentation, and other security solutions.
• Regularly reconcile security tools inventory with active licenses and installations to identify discrepancies and ensure accurate asset management.
• Generate reports on tool inventory, license status, and reconciliation results for management and compliance purposes.
• Maintain organized records of reconciliation activities, updates, and communications with vendors.

Qualifications:

• Basic understanding of IT security principles and practices.
• Strong organizational and documentation skills.
• Attention to detail and a focus on accuracy.
• Familiarity with IT security tools and their functions.
• Effective communication skills to collaborate with internal teams and vendors.

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. Reporting to the Community Management Team Lead, you will have the opportunity to work closely with various business functions such as Finance, Customer Experience and Enforcement. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Proactively support our users in lost and found cases and ensure log entries are accurate
• Review, resolve, and respond to GetGo customer(s) disputes submission within a defined timeframe
• Process reimbursement submissions by users and ensure accurate verification
• Verification process includes verifying photo evidence submitted to match booking records
• Correspond with users to request for additional information, i.e. photo evidence, booking or payment details
• Execute exceptional handling for pre-defined cases referencing on existing procedures and processes
• Manage reimbursement and disputes using Google Sheets, and instruct Finance to process reimbursement payments once verification is complete

Who We Are Looking For

• Passionate team member who loves to serve!
• Currently pursuing or recently completed a Diploma / Degree in Business Administration, Communications, or related field
• Excellent written and verbal communication skills
• Ability to adapt quickly to changing circumstances and flexible in work approach
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride

(Only Singaporean need to apply)

The following are mandatory requirements:

• Must be subject matter expert on databases.
• Must be able to work independently with minimal supervision.
• Must possess great collaboration skills.
• Must have proven database knowledge on Oracle databases.
• Experience with database replication tools and technology will have an added advantage.
• Preferable with government sector experience.

Scope of Work

• Manage the database technologies, such as RDBMS and NoSQL databases.
• Perform database security activities, not limiting to regular database security reviews, implementing database security policies, setup database logging, and regular database patching.
• Identify and mitigate audit risks on database implementation.
• Ensure proper database governance policies in every database deployment.
• Collaborate with various teams on continuous integration and delivery (CI/CD) to ensure database releases are always in good standards with proper governance.
• Maintain database documentations.
• Conduct database knowledge transfer.

Good-to-have skills

• Able to automate database pipelines for database deployment.
• Perform Proof-of-Concepts on new database technologies.
• Perform database performance tuning tasks.

Qualifications and skills

• Degree in Computer Science or an equivalent degree.
• Minimum 5 years of relevant experience in database management.
• Basic knowledge on continuous integration and delivery (CI/CD).
• Demonstrates a strong understanding of RDBMS databases such as MSSQL and Oracle databases.
• Experience in working with DevOps and AGILE methodologies.
• Excellent team player with good communications skills.
• Strong analytical and logical skills.

The ideal candidate should be a passionate and dedicated individual who has a strong passion for learning and development and is excited by the opportunity to provide exciting and fulfilling educational solutions, curriculum, and training to partners/customers. He/she must be ACTA or ACLP certified, creative, resourceful, independent, motivated and want to make a difference with strong ability to transfer knowledge and inspire people.

Job Responsibilities

· Conduct in-house and WSQ training programs on Human Resource Management Systems

· Analysing learning needs and formulating training strategies

· Design curriculum, develop training material and executes training activities including but not limited to classroom facilitation and conducts course assessment

· Analyses and reviews training feedbacks and evaluation for any improvement on each training program conducted

· Handle full spectrum of training administration & liaison with internal & external training partners/customers

· Maintaining training facilities and equipment

· Other duties and projects as assigned

Requirements

· Must be ACTA or ACLP certified

· Diploma/Degree in Human Resource or related discipline

· Preferably at least 5 years of prior experience in Human Resources and/ or Learning and Development, with strong background and expertise as an HR generalist while also having in-depth knowledge and expertise in multiple HR specialties (eg compensation, benefits, employee relations, employment law, HR systems)

· Have passion for people development with a flair for training

· Confident in stand-up training, facilitation, and assessment

· IT savvy and familiar with digitalized learning solutions

· Good understanding of WSQ framework

· Familiarity with the policies and administration of various government schemes and grants for training, as well as WSQ programs and WSQ ATO will be advantageous

· A team player with good interpersonal and communications skills

· Dedicated, committed, and positive working attitude

· Strong planning, analytical, and problem-solving skills

· Self-motivated, proactive, and resourceful

Please forward a detailed resume indicating your current/last drawn and expected salary, reason for leaving last employment.

We regret only shortlisted candidates will be notified.

Singapore Data Protection - https://www.info-tech.com.sg/data-protection-policy

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The Engineer in Media Asset Management Support will be providing comprehensive technical services to support the Companys broadcast enterprise systems for workflow orchestration, media asset management and post-production. The engineer will be providing professional services in supporting the system maintenance, operation requirements and implementation of project with alignment to the Companys business strategy. You arerequired tocarry out corrective maintenance, preventive maintenance, security patching and remediation for all systems under Media Asset Management Support (MAMS) with minimum supervision. The Engineer is required to perform shift duty and to provide standby support during key events (The Engineer will also need to implement new solutions and manage projects for system under MAMS.

Responsibilities

• Provides technical support for Media Asset Management (MAM) systems, post-production systems, workflow orchestration and etc.
• Perform corrective and preventive maintenance.
• Perform system analysis and troubleshooting to identify issues and provide resolution with minimum supervision.
• Perform security measure and hardening of system and remediation.
• Perform system administration, configuration, and setup.
• Liaise with different business units to provide technical solutions to enhance operations and system setup.
• Evaluate and recommends new technology.
• Perform shift work and standby duty.

• Degree/Diploma in Electronics/Electrical Engineering, Info-Technology, Computing or Media.
• Minimum 1 year of relevant working experience
• Strong broadcast IT knowledge, well verse in Microsoft server, Microsoft SQL, VMWare, Window OS, Unix, Red Hat, Centos, Ubuntu, Cloud knowledge
• Familiar with Networking solution such as Cisco and Arista, Dalet, Baton, Diva, ESB, Vantage, Avid PAM, Avid Media Central, broadcast workflow and production systems and file format
• Relevant experience in supporting, Media Asset Management, Post-Production Systems and/or Workflow Systems will be an advantage

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 2 years for support. Or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking/ government industry is a plus

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

As a Drupal Operation Support Engineer, you will perform 1st level support to our Digital properties. You will handle accounts and access provisioning, provide timely update to stakeholders, custodians and escalate to different teams for different priority issues meeting Service Level Agreement and to follow through the issues till resolution. Taking ownership of the issues reported, diagnose, and look into solving problems efficiently and thoroughly and have a mind to recover the service soonest possible to the Business teams.

Responsibilities

• Ongoing review of the monitoring to look out for any abnormality or improvement and work with internal/external teams to resolve or enhance the proactive monitoring
• Enhancing and maintaining knowledge-based documentation covering troubleshooting and problem resolution steps
• Participate actively in standup meeting and to share impending issues and provide suggestion, correction/preventive measures to Technical teams to fix
• Contribute excellence in a highly collaborative, team-oriented environment. Work with inter teams and vendors to support the Digital properties, manage the resolution of tasks/issues and improve the site infrastructure and resiliency
• Perform triage, identify root causes, corrective/preventive measures and provide workarounds or temporary solution to recover the service/site and be proactive of issues and configure and setup alerts where necessary to improve sites monitoring.

• Bachelors Degree in Computer Science/related fields or equivalent with at least 5 working years of experience in Drupal, PHP, JavaScript, and HTML skills
• Prior hands on experience on Drupal 8 and VueJS for at least 3 years
• Familiar with Drupal installations and competence with a wide range of web development technologies (HTML, JavaScript, CSS, XML, XSL T, JSP/Servlets) and frameworks (Drupal and Spring)
• Experience with a wide range of PHP content management systems, MVC frameworks, Jira and confluence, Linux - Command Line and Git, command line scripting experience with Perl or Bourne Shell or BASH, mySQL replication, backup, and query optimization, Cloud Architecture and CDN configurations
• Candidates with ongoing involvement in the larger Drupal community and knowledge with Site24x7, Splunk, New Relic, Opsgenie will be an advantage
• Knowledge of deploying on Acquia Drupal Environment and familiarity with CDNs, Memcached and Varnish

Work in shift duties, perform 24x7 on-call standby duties and/or duties beyond normal working hou

Reporting to the Manager, you will be supporting key administrative matters for the learners that would include credit transfers and exemptions, candidature, leave of absence, module registration, tuition fee/grants and appeals.

Responsibilities

• Assist in credits transfer and exemptions, candidature, leave of absence, module registration, and tuition fee/grant-related matters.
• Assist in resolving appeal cases within required timeline.
• Manage related enquiries and communication with all internal and external stakeholders, including our overseas universities partners and learners
• Support in any other administrative matters and projects as assigned.

Requirements

• A-Level qualification/Diploma from a recognised institution
• Proficient in Microsoft Office applications
• Good communication skills with a strong command of written English.
• The ability to work independently while demonstrating excellent teamwork.
• A detail-oriented and meticulous approach to tasks.

Interested candidates are invited to submit their MS Word formatted CV with the current and expected salary remunerations.

• JonDavidson Pte Ltd • EA Lic-22S1412 • MOM Reg No-R1440770 •

Responsibilities

· Provide support to end users on enquiries to Accounting Software via phone/email/remote assistance

· Provide both on-site/ off-site software technical assistance, troubleshoot and resolve issues

· Perform data migration works

· Conduct product (Accounting Software) training to end users

· Involve in ad-hoc projects, pre-implementation discussions

· Resolve customer technical issues in a timely & professional manner

Requirements

· Candidate must possess at least a Diploma or relevant qualifications equivalent to the field in Accountanting/Finance

· Minimum 3 years or above in the related field working experience in Accounting/Finance

• Strong communication and interpersonal skills
• Self-motivated and results driven
• Focused and goal-oriented
• Proactive team player with the ability to work independently.
• Ability to work under pressure in a fast-paced working environment.
• Responsible work attitude with a positive and cheerful personality.
• Candidates who can start work immediately or within short notice will be advantaged.

Please forward a detailed resume indicating your current/last drawn and expected salary, reason for leaving last employment.

We regret only shortlisted candidates will be notified.

Responsibilities

• You would provide support to the Sales Team in the Asia Pacific region, Commodities, Industries & Facilities Division.
• Work with the sales team and business leaders on the strategic plans
• Facilitate the consistent and harmonized sales process across APAC regions, to be in accordance with the group governance
• Support to enable a smooth Key Account Management process that synchronized with group guidelines
• Liaise with APAC Finance and respective Priority Regions on the Strategic Direction Initiative ensuring timely and consistent reporting for the Deep Dive initiatives
• Provide strategic and ad-hoc analysis and presenting results in clear manner for Strategic Direction list of priorities in APAC
• Provide governance, ensure consistency and implementation of business best practices within BV CRM Tool – Salesforce
• Manage multiple priorities and projects, including providing support for sales reporting & sales data analysis needs within APAC and regions
• Work collaboratively with the HO/Salesforce Global Team to design, evaluate and implement new functionality, automation and business required capabilities in Salesforce CRM Tool
• Ensure regional/countries’ business requirements are properly evaluated and accounted for; that any critical business functions are supported in the platform to safeguard and maintain the quality and integrity of the CRM solution
• Establish credibility as trusted Subject Matter Expert by listening, understanding business requirements and providing options for consideration
• Communicates effectively with all levels including Global Service Line leaders,Regional M&S and Country Sales, Data Stewards & Key Users across geographies and businesses
• Stakeholder management and engagement – communicate and delivery to business stakeholders for reports, strategic analysis and ad hoc support; building cooperation amongst regions and the various business teams
• Conduct training for salesforce/CRM tools and processes

Requirements

• Must have experiences in using Salesforce
• Must have at least 3 years Experiences in working and supporting sales team across different countries
• Analytical and strong capabilities to present information from data
• Good Communication skills and ability to interact across different cultures and languages
• Experience in conducting sales training is an advantage
• Based in Singapore’s office.

Responsibilities

• Able to handle premium users (VVIP);
• Able to manage Site Operation;
• Oversee the day-to-day running operations of the Deskside Engineers and/or Site Operation ;
• Oversee the scheduling and coordinate of the Deskside Engineers ;
• Oversee the training and development of the onsite engineers;
• Oversee the support for premium users (VVIP);
• Reporting needs of Onsite Deskside Support service within reports submission timeline defined by client;
• Work with client to reach service level target;
• Provide client Service Desk a daily report by 10am on the no. of resources available and unavailable per work day.
• Coordinate with Resource Manager / Site Manager on deployment of backfill to cover for absenteeism
• Need to make sure that the resources in each Site complies to the customer security & related industrial related policies and for new resources to be briefed on such requirements
• Ensure that IMAC executed are updated by next business day to Asset Management Team
• Needs to report on a monthly basis the status of the IMAC operation Site supported.
• Ensure all operational procedures are current and adhered by the operation team
• When need arise, to cover the duties of the Onsite Support Engineers and/or System Administrators
• Provide suggestions to help improve operations on an ongoing basis.
• Monitor and Track Service Levels on a daily and weekly basis
• Brief all staff on security requirements and obtain staff signed off prior to allowing them to perform duties.
• Conduct regular security education/awareness/refresher briefing (as per frequency specified by client) to all new and existing staff
• Provide monthly security governance reporting
• Responsible as the Security Focal Point for their respective teams with System Administrator Team Lead as the overall Security Focal Point to Client/Customer;

Requirement:

a) Minimum 2-3 years of relevant experience with team-leading experience.

b) ITIL Foundation certified- Good to have

c) Must be customer-oriented.

d) Good technical knowledge in all OS , Internet Browsers, MS Office, Lotus Notes, MS Outlook, basic Network troubleshooting skills.

e) Must be able to be a team player and willing to work on shift if required and willing to work in a challenging environment.

f) Must have some basic communication skills.

g) Willing to take on extra tasks that are given

EA License No. - 14C6941

Overall Role:

Responsible for overseeing the core operations of the Home by using best business practices and maximizing cost-effectiveness to ensure the maintenance,upkeep of the facilities and safety aspects are in compliance with the guidelines set by Government agencies for a clean, comfortable, safe, secured and pleasant home environment for residents and staff.

Key Responsibilities

Strategic Planning

1. Contribute to the creation and implementation of best practice strategy, policies, processes and procedures to aid and improve operational performance.
2. Contribute and support new programmes, initiatives and projects with positive outcomes.
3. SSet KHIs for staff, review staff’s performance and motivate and mentor them to achieve excellence.
4. Implement action plans approved by Executive Director
5. Liaise with consultants on various fields to improve outcomes for the Home.
6. Prepare the annual Department budget.
7. Review existing vendors and ensure securing best quotations for Home’s projects and purchases.

Supervision

1. Oversee a multi-disciplinary team.
2. Devise work objective plan for subordinates.
3. Create a healthy and work balance environment to ensure physical and mental wellness.

Administration

Operations related - to ensure efficient and smooth delivery of services to the Home:

• Oversee and manage the stock keeping and purchasing of food, household and toiletries and personal needs of the residents.
• Oversee Environmental and Sanitisation programme
• Housekeeping & upkeeping of premises – kitchen, laundry, repairs and replacement, landscape and related tasks to ensure the safety, cleanliness and functionality of facilities and equipment
• Fire Safety Management
• Indoor Air Quality Management
• Transport Management
• Vendor and supplier contract Management
• Security and Guard post Management
• Audits by Government agencies
• Oversee in-house project works
• Preparation of Cyclical Maintenance report

Office related

• Donation-in-kind management – identify needs & work with Partnership Dept for donations
• Review and renewal of vehicle insurance
• Working closely with Governmental Agencies and Suppliers

Facilities Manager Qualifications / Skills:

• Strong project management skills
• Customer service orientation
• Good Written & Communication skills
• Technical engineering skills
• Decision making
• Problem solving
• Good MS Office skills
• Leadership
• Professionalism

Education and Experience Requirements:

• Diploma/Degree in Building Services, Mechanical Engineering, Building & Facilities Management or equivalent
• 5 -10 years in related positions
• Good Knowledge of mechanical building services installation, building maintenance, operations, safety, health & environmental practices and product knowledge

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:

1. Provide the best to our customers through a service-oriented culture

2. Create new value through innovation

3. Realise greater possibilities through advanced technology

Roles and Responsibilities:

• Responsible for providing technical assistance and support related to computer systems, applications, hardware or software testing
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
• Provide technical assistance and support for incoming queries and issues related to computer, systems, software, applications, and hardware
• Respond to queries either in person or over the phone
• Write training manuals
• Maintain daily performance of computer and application systems
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair applications and computer hardware and software
• Run diagnostic programs to resolve problems
• Are required to apply information security in accordance with the established policies and procedures of the organization.

Requirements:

• Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
• Experience in basic networking support
• Experience in supporting OS platforms such as Windows 10 and MS Office applications
• Prefer candidates who are resourceful, good working attitude & takes initiative
• Good communication skills and administrative skills

Establishes project priorities and schedules, in line with strategic plans and operating objectives. Provides specialized advice, facilitation, and support to management, faculty, staff, and/or students in the development and implementation of effective systems, procedures, programs, and/or practices. May oversee one or more specified key operational or business functions for the unit, as appropriate to individual requirements:

• To coordinate with ID for installation job that involves renovation
• To conduct site survey if site surveyor is not available.
• To handle RMA cases when necessary.
• To stand in for installation team when necessary.
• To perform servicing duty when necessary.
• To conduct check on installation team and report to management on workmanship compliance.
• troubleshooting and training
• QC of installation works
• Any other task assigned by Ops Director/Manager/Ops Executive
• To assist customer in resolving with smart home application issue

Requirements:

• Willing to work 5.5 days work week
• Able to build good rapport with customer
• Able to coordinate installation
• Willing to travel and service client on-site
• Class 3 Driving License

Benefits:

• Annual Increment
• Performance Bonus
• Health Benefits
• Birthday leave

Requirements

Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux

Experince

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell

Job Purpose:  

The Accounts Manager is the main interface between the Company and our partner community. The Accounts Manager is responsible for the ‘complete’ sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep relationships with key people inside the business partner and uncover sales opportunities, while delivering ongoing value to the partner.

Responsibilities:

• With assistance from the Channels Director build and execute a call plan that will ensure maximum return from the business partner community.

• Develop a solid understanding of the product range and present an informed overview.

• Up and cross sell each opportunity for maximum margin return and differentiation.

• Understand strengths and weaknesses in the product sets from a technical perspective.

• Liaise with other divisions of the Company, as required, to ensure efficient customer transactions that ultimately deliver a sound buying experience for the Company’s partners.

• Keep CRM up to date to ensure you and the management team have an accurate view of your business.

• Ensure all quotations are followed up and moved through the various levels of a sales cycle with ultimate goal, being of closure.

• Capture and maintain all relevant data needed to sell and renew maintenance.

• Plan, design and implement outbound campaigns as necessary to deliver on agreed margin goals

• Make outbound sales calls to business partners and prospects as per call plan.

• Identify the Company's services opportunities in conjunction with the the Company's Technical Services team.

• Ensure all quotations are built using the company quotation tool.

• Provide Sales Support Specialist with all relevant information necessary to build and configure the ‘winning’ solution.

• Achieve and maintain sales certification for relevant product groups when required

• Ensure all partner issues are resolved promptly and seek management guidance where necessary.

• Ensure all business partners are alerted of any upcoming renewals

• Ensure the CRM is updated and used pro-actively to drive business engagements and forecasting

• Accurately forecast business with Sales Manager on a monthly basis.

• Work with Sales Support and provide support where necessary to ensure timely logging of orders.

Knowledge, Skills and Experience:

• Minimum 4 to 6 years of experience selling IT solutions in the channel required.

• Tertiary IT degree or Diploma preferable

• Relationship Building Skills

• Communication Skills

• Self managed

• Maturity – able to work with all levels within an organization

• Strong business acumen

• Presentation Skills

• Leverage internal relationships and sell the ‘value add’

• Opportunity Closing Skills

• Technically competent

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!