Key Responsibilities:

• General Sales Operations/Administration work is focused on sales analysis and reporting and includes:
• Selecting, managing, and training sales staff on sales related systems, databases, and associated processes
• Order processing and customer support including advising customers of product shortages, expected delivery dates, price changes, etc.
• Organizing sales seminars and workshops for customers
• Managing inventory of sales literature and brochures
• Conducting competitor research and maintaining a library of competitor information
• Preparing reports related to customer inquiries, sales trends, customer complaints, delivery/service problems, reasons for product returns, etc.

Requirements

• Good learning attitude
• Has advanced knowledge and experience in MS Excel (V lookup and Pivot table) and MS Word
• Able to work under tight deadlines

Roles & Responsibilities

STARCHAMPS @ Toa Payoh is looking for a passionate Student Care Support Receptionist to join our Team!

Commencement: Aug 2024 onwards

Part time hourly rate

Timing: Mon (12 - 9 pm), Tues (12 - 8 pm), Fri (12 - 7 pm), Sat (9 am - 12 pm)

Responsibilities:

• Handle walk-ins, telephone and email enquiries
• Promote centre course and provide course consultation to prospective parents and students
• Coordinating and facilitating classes with material preparation
• Handle general administrative tasks pertaining to student and course registration matters
• Supervision of primary school children (primary 1 to 6) to ensure completion of daily homework, spelling, extra worksheets and conduct enrichment lessons
• Support student care programme during planned physical activities
• Responsible for new students enrollment daily.
• Follow up on sales enquiries with parents who enquire and collection of school fees
• Take attendance and assign classrooms to teachers and students
• Manage class schedules and communicate with tutors, parents and/or students on starting classes or change of timing, and any other situation that may arise
• Take photos/videos of classes for marketing collaterals and helping in creating advertising materials
• Daily clean up of classrooms and work area.
• Perform any ad hoc basis as assigned by manager

Requirements:

• Minimum GCE O' Level or any related educational level
• Minimum possess 1 year of relevant working experience in customer service or student care role would be advantageous
• Training would be provided for candidate
• Able to commit full duration of the contract (till Dec 2025)
• Must be responsible and committed
• Possess good working attitude and keen to learn
• Bilingual in English and Chinese will be advantageous (in order to follow up on sales enquiries with Mandarin speaking parents in regards with the collection of school fees)
• Proficient in Microsoft Office
• Must love children and comfortable working around them

Interested candidates are invited to apply online with a comprehensive resume. We are regret that only shortlisted candidates will be notified.

DUTIES AND RESPONSIBILITIES

● Provide administrative support to various team leads in scheduling/coordinating with volunteers (if needed), purchasing needed materials for events

● Assist in project managing, planning and execution of events such as water baptisms, discipleship classes, and other events that may be deemed necessary

● Assist in creating payment vouchers and tracking budget

● Assist in other tasks that may arise from ad hoc events or activities related to communications and video productions

● Provide administrative support to Worship Services Manager in online and in-person worship services and help in the logistical arrangements such as scheduling volunteers, ordering food for volunteers, buying ministry items like communion elements, coordinating with volunteers for briefings, and coordinating with churchgoers for announcements and service instructions

● Assist in purchasing essential service items, renewing contracts, licenses, and subscriptions related to worship services

● Assist in creating payment vouchers and tracking budget

● Assist in planning and execution of volunteer appreciation events

● Assist in other tasks that may arise from ad hoc events or activities related to worship services

KIDS Church

● Provide administrative support to KIDS Pastor, KIDS Minister, and KIDS Administrator for KIDS Church Online and in-person service and help in the logistical arrangements for the service such as scheduling volunteers, ordering food, buying materials for crafts and bible lessons, coordinating with volunteers for technical rehearsals, and coordinating with parents for announcements and service instructions

● Help KIDS Church Administrator with curriculum planning and development

● Assist KIDS Church Administrator in preparing KIDS Church service flow, bible lessons, power truth and verse, crafts, and other items that will be needed for online and in-person KIDS Church services, Vacation Bible School, KIDS Summit, Upper Primary Camp, and ad hoc events

● Assist KIDS Church Administrator in creating payment vouchers and tracking budget for KIDS Church

● Assist KIDS Church Administrator with other tasks that may arise from ad hoc events or activities deemed necessary as set by the Leadership Team, Executive Team, and/or KIDS Team

Discipleship Team

● Provide administrative support to the pastors and discipleship team such as filing of receipts and raising payment vouchers.

● Provide support to the pastors and discipleship team in scheduling meetings, booking rooms/facilities, and setting up venue when necessary.

● Help in tracking budget for discipleship meetings and in monitoring budget utilization monthly and quarterly.

Event Management

● Provide administrative support to the pastors and discipleship team such as filing of receipts and raising payment vouchers.

● Provide support to the pastors and discipleship team in scheduling meetings, booking rooms/facilities, and setting up venue when necessary.

● Help in tracking budget for discipleship meetings and in monitoring budget utilization monthly and quarterly.

Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of Easmed’s philosophy to build value and trust to our Customers and Partners, in addition in collaborating with international medical device brands including Stryker, Lumenis, Cook Medical and Resmed, we have also established our very own Easmed Academy, a training arm of the business, to raise the educational value to our customers and partners.

As part of our expansion plan to continue to push our boundaries to transform healthcare through medical education and delivering our promise to create a better life for all and hence raising the standards of medical care, our team is seeking to recruit an Data analyst / IT Support Executive.

Reporting to the Senior Regional Operations & Technical Service Manager, you will represent the company to support IT needs. You will be the first point of contact for employees who experience technical issues with computer hardware, software, networking or other devices.

Specifically, you will

• provide technical support & advice to employees and customers
• install, configure and maintain computer hardware, software and systems
• troubleshoot and solve technical issues relating to computers/phones/tablets
• maintain software licenses and the in-house server
• manage email accounts – including set up for new users
• manage purchase of new assets, the return of assets and the inventory for each repair
• manage and maintain network security & equipment safety
• assist IT projects and deployments
• train and guide employees on the use of technology
• evaluate, configure & implement new technology for company
• keep up-to-date with new technologies and industry developments

You should possess at least a Diploma preferably IT-related and/or have 1 to 2 years of relevant working experience.

To succeed in this role, you should possess the competency for efficient & quality to ensure IT team’s contribution is valuable. As you will be required to work with various divisions, you must possess strong collaboration skills.

We regret to inform that only shortlisted candidates will be contacted.

Job Description

• Work with Artwork Designer to provide technical guidance in developing new PCB designs.
• Responsible for training and coaching of new hires.
• Attend project meetings to discuss about project progress and issues.
• Collaborate with cross-functional teams to ensure successful project outcomes.
• Conduct design reviews and provide guidance to team.
• Implement desgin improvements and innovations to enhance product performance and reduce cost.

Job Requirement

• Minimum Bachelor Degree in Electrical/Electronics/Communication/Computer Engineering.
• Minimum 8 years of relevant experience.
• Excellent communication and leadership skills with ability to work effectively in a cross-cultural environment.
• Proficiency with PCB design software such as Althium, ORCAD, Protel, Cadence.
• Willing to travel.

Job Descriptions:

• Performing cost-benefit analyses of existing and potential customers
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Keep abreast of best practices and promotional trends
• Identifying sales opportunities by reaching out to new & existing customers
• Maintaining good relationships with all potential and existing customer
• Ensuring proper servicing and after-sales support to customer
• Data reporting to management/immediate superior and gathering market intelligence

Job Requirements:

• Positive work attitude and customer oriented
• Independent and resourceful
• Posses high integrity and work ethic
• Work as team player with full working commitment

Thriving the CONVERGINT Way

Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.

Discovering the role

The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.

Main Responsibilities:

• Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
• Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.

Quotation & Configuration Check

• Ensure all the system configuration and quotes are accurate for SEA region.
• Provide technical training for SEA sales team and technical team.
• Provide after sales technical support (project/CS) if any PM/engineer needs help.
• Provide T&C support for SEA projects.

On site client training

• Ensure quality of Convergint services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
• Prepare customer training materials and deliver professional customer training.
• Attend internal training, improve skills.

Requirements

• Min 3 years or above related working experience in security, electronic or small electronic system design, technical training, pre-sales technical presentation, preferably in a multinational environment.
• Basic IT knowledge in security hardware, network and database.
• Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
• Candidates with technical presales background will be an advantage.
• Good communication and coordination skills.
• Client service oriented and quick learner.

• 3 to 6 years of experiences. Perform work in shifts to provide 24/7 on-site or on-call support
• To support linux/Java/MariaDb applications.
• Incident and Problem management
• Should have knowledge on SRE. Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Kindly take note of the following details for shift work

1. Allowance should be included in the monthly hiring rate.
2. Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)
3. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
4. Need to support including night shift, weekends and public holidays

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Only Singaporean or PR need to apply.

Requirements:

• Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or related field.
• Proven experience as a Data Analyst or similar role, preferably in IT or public sector.
• Proficiency in SQL other programming languages for data analysis.
• Strong analytical skills with the ability to interpret complex datasets and data modelling.
• Experience with AWS Cloud Services (IAM Access, S3, Glue, Athena) and data visualization tools such as AWS QuickSight, Qlik Sense.
• Preferably with experience with performance testing tools (e.g., JMeter).
• Excellent communication and interpersonal skills, with the ability to present findings to both technical and non-technical audiences.
• Attention to detail and ability to work independently with minimal supervision.
• Familiarity with machine learning techniques and algorithms is a plus.

Responsibilities:

• Analyse, collect, transform, and validate data from multiple sources, ensuring data integrity and accuracy.
• Perform exploratory data analysis to identify trends, patterns, and correlations.
• Develop and maintain dashboards, reports, and visualizations to communicate key insights to stakeholders.
• Collaborate with cross-functional teams to understand business requirements and provide data-driven solutions.
• Conduct statistical analysis and hypothesis testing to support decision-making processes.
• Automate repetitive data tasks and processes to streamline workflows and improve efficiency.
• Develop, execute and tune performance tests to measure dashboard performance under various loads through queries optimisation, indexing, caching, and data processing.
• Stay up-to-date with industry trends, best practices, and emerging technologies in data analysis.

Industry/ Organization Type: IT / Software

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed. • Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware. • Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

For interested applicant, click 'apply'

EA Reg no: R1328476

EA License No: 16C8443EA

Personnel Name: Melody

EA Personnel No: R2095899

Job Summary

The purpose of the position is to improve and support products within Video Solutions in Cartrack. The role requires the incumbent to fully understand Video products, their functionality, and processes. This includes the (linux based) server and database setup, the camera hardware, firmware and, to a limited extent the product front end/website functionality.

The incumbent will be expected to liaise with various teams, locally and internationally - development, sales and support to ensure the current products function as expected while identifying gaps in the current offering.

The incumbent will deal with local and international suppliers to integrate, support and improve existing products. New products will be evaluated and business cases for their integration, and the coordination of integration will be required.

Responsibility

● Product Development

o Collect data from stakeholders and collate product requirements

o Prioritize requirements and manage development backlog

o Review and investigate feasibility of new products

o Follow documentation best practice

● Global Support

o Assist with rollout of new video products globally.

o Assist with testing and integration of new video products and features globally.

o Train and assist global teams to allow them to fully utilize and support clients on the Video products.

o Assist staff with escalated calls and queries that relate to Video Solutions.

o Communicate new features or products to staff and ensure thorough coaching that they are competent to assist clients.

● Technical Assistance

o Investigate returned/faulty devices to find root-cause, identify trends and improve.

Requirements

● Relevant Qualification / Certificate in a technical field (BTech Mechatronics, Electronic/Industrial/Computer Engineering or similar)

● 5 years’ experience in development/technical role

● Programming experience (Essential)

● Understanding of Electronic Principles (Essential)

● Understanding of Systems Engineering process (Advantageous)

● Knowledge of Camera Systems (Advantageous)

● Good communication skills

● Strong analytical and problem-solving ability

● High level of attention to detail

● Driver’s License

• Provide technical support Level 1, 2 and 3 for vessel applications and IT Systems
• Manage day to day production activities & shipboard IT projects implementation in line with IT Governance Standards and Cyber Security guidelines.
• Ensure the good IT systems implementation and maintenance as per Fleet IT Security policies and Cyber Security guidelines onboard vessels.
• Deploy and implement IT Systems and Vessel Applications to fleet.
• Coordinate maintenance services on board though various service suppliers
• Liaise with different IT teams
• Participate to the road map build and define the group target
• Provide process for industrialization, monitoring, backup / recovery and security
• Create, maintain documentation & procedure (Shipboard software, systems maintenance)
• Local IT asset management

Requirement:

• General IT knowledge (Backup, Antivirus, Anti-malware, PCs)
• Strong knowledge Workplace, Network and Infrastructure
• Windows configurations
• Knowledge on Maritime IT would be appreciated
• Knowledge on IMO 2021 & Cyber risk would be appreciated
• IT Project management
• Good Leadership with experience on multi country
• Ability to work in a high-pressure environment
• Knowing how to be accountable of topic from the end to end
• Strong skills in communication
• Strong interpersonal skills and the ability to communicate with a wide variety of people at different levels
• Fluent in English
• Knowledge for Digital & Technologies

Job Description

• Perform engineering hardware prototype testing and troubleshooting.
• Perform testing on GUI Application software and embedded firmware.
• Perform testing and troubleshooting of different type of assembled Burn-in driver boards and other related circuit boards.
• To perform electrical wirings, hardware integration and testing of Semiconductor Burn-in systems and customized Test equipment.
• Resolving day-to-day System manufacturing’s hardware and software technical problems.
• Assist in all kinds of Engineering Projects and Manufacturing work orders, including preparing Mechanical drawing, Electrical drawing, BOM preparation and Engineering documentation.
• Perform local and oversea burn-in system / test equipment field servicing, installation, preventive maintenance and customer’s training.

Job Requirements

• Minimum Degree in Electrical Electronics Engineering.
• Minimum 2 years of experience with software design.
• Self-motivated, able to work with minimum supervision.

Job duties & responsibilities:

• Provide technical guidance in developing new PCB designs and updating existing designs.
• Develop PCB layouts, perform component placements and determine wire routings.
• Verify existing designs and recommend improvements.
• Recommend new design concepts and validate the concept feasibility using circuit simulations.
• Prepare design documentations, requirements specifications and PCB models.
• Perform PCB design testing and analyze test results.
• Monitor and report project status to Manager on regular basis.
• Attend project meetings to discuss about project progress and issues.
• Ensure that project deliverables meet customer expectations.
• Propose process improvements to ensure PCB functionality, quality and reliability.

Job requirements:

• Diploma / degree in Electrical & Electronics Engineering /Computer Engineering.
• Preferably 1 year of experience in PCB schematic design & PCB artwork design.
• Entry-level candidates with keen interest in PCB design are welcome to apply. Training will be provided.
• Knowledge in Althium, Protel or any other electronics design software would be an added advantage.
• Self-motivated.

Responsibilities:

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Requirements:

• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

Junior/Freshers also welcome to apply.

Job Responsibilities:

• Provide daily technical support for system security, network (LAN, VPN, WAN) Firewall, Anti-virus, Servers, Network Attach Storage, Level 1 Network / System / Security Management and Backup
• Liaise and work closely with vendor on clinic management system migration and data verification with the Doctors and end users.
• Liaise and work closely with vendor regarding system integration with Power BI / internal system
• Support and work closely with imaging vendors to support clinic’s imaging modalities
• Level 1 onsite / remote trouble-shooting and support including setup of end user computing device
• Participate in dispatch, phone and incident support user-administration and IT hardware asset management
• Provide administration and Level 1 support for clinical applications
• Monitor and manage IT help-desk tickets, log, track and execute issue to completion
• Liaise with vendors for quotations & support escalation matters
• Assist in new clinic setup, clinic relocation or clinic closure
• Provide IT field support to end users, mainly to clinics' system support or 1st level application system support to multiple sites in Singapore (Clinic Management System, Workstation, Mobile Devices, Printer / Label Printer / Scanners, Wireless Access Point, Digital Phone)
• Support the organization’s IT infrastructure ensuring it operate in an optimum and secure manner
• System administration and backup operation for Windows operating system equipment and anti-virus software
• Ensure all critical systems are up to date with their latest patches / firmware
• Maintain proper and updated configurations and documentations on the network and system landscape
• Participate in technology evaluation and provide recommendation
• Work closely with users, vendors to test and deliver system enhancements or mini-projects to ensure quality and on-time delivery
• Assist in application implementations, roll outs & deployments
• Convey and coordinate with business user, vendor and IT resources

Requirement:

• Diploma in IT or related field and minimum of two (2) years related experience
• Strong technical knowledge of hardware and software
• Domain knowledge in Healthcare Industry (Advantage)
• Good analytical, interpersonal and problem-solving skills with strong end-to-end communication and troubleshooting skills. Team player to be able to work in a lean IT environment.
• Candidates with minimum of three (3) years of IT administration experience would be considered

· Knowledge in private security industry

· Payroll processing and preparation of salaries and over-time pay-outs

· Prepares and submits monthly CPF contribution

· Prepares monthly billing invoices and credit notes

· Prepares Employment Contract for employees

· Maintain proper recording and filing of data entry for employees

· Other ad-hoc administrative duties

Requirements

· At least Diploma in Human Resource or Business Administrative related

· Minimum 5 years’ relevant working experience

· Proficient in MS Excel and MS Word

· Able to absorb multi-task works

Key Responsibilities:

• Plan, coordinate, and execute events, including trade shows, conferences, seminars, and workshops. Oversee all logistics, from venue selection and booth setup to attendee engagement and post-event follow-up.
• Serve as the primary point of contact for each event, liaising with Marketing & Business Development team members as needed.
• Represent the firm onsite at events when required.
• Collaborate with partners and vendors to explore co-marketing opportunities, such as joint events, co-branded collateral, and cross-promotions.
• Monitor and analyse the performance of marketing initiatives, providing reports and recommendations.
• Support marketing efforts on social media platforms and explore other potential platforms for greater online engagement and visibility.
• Perform any other duties as assigned.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience in event management, preferably within the tech industry.
• Excellent project management skills, with the ability to multitask and prioritize in a fast-paced environment.
• Exceptional written and verbal communication skills.
• Strategic thinker with a results-driven mindset.
• Detail-orientedwith a keen eye for design and messaging.
• Ability to work both independently and collaboratively within a team.
• Knowledge of marketing analytics tools and techniques is a plus.

Job Responsibilities:

· Liaise with sales team, geotechnical team and customer to collect project information

· Preparation of TBM (tunnel Boring Machine) technical offers (Design Calculations, Datasheet, Scope of supply, Method Statement, and other Supporting Documents)

· Clarification of technical requirements and technical solutions with various subsidiaries

· Order and review technical drawings with Drafting Department

· To support Herrenknecht Asia Headquarters (HAQ) sales activities of Japanese construction companies within Asia region

· Support of project manager during the execution of projects; participate in design meetings and help to prepare required technical documents.

· Assist the field service activities in Japan with required technical documents and meetings.

Job Requirements:

· At least an associate degree in Mechanical or Civil Engineering

· With 1 to 3 years of relevant working experience in the tunnelling or relevant industry

· Some experience in steel structure manufacturing or machinery fabrication would be preferred

· Possess good interpersonal and effective communication skill. An excellent team play who can also work well independently with minimum supervision and results-oriented in a fast-paced environment

· Good written and spoken Japanese to liaise with Japanese-speaking clients

· Good computer literacy skills with software, eg. Microsoft and/or windows applications

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Job Responsibilities

• Support delivery & warehouse duties as required by management.
• To handle day to day delivery related activities including prepare customer order, shipping documents from company system.
• Preparation and arrange delivery of goods for local delivery.
• Receiving and return stock from local & overseas supplier including container unstuffing.
• Participation of monthly stock count related activities.
• To ensure cleanliness / housekeeping / tidiness of warehouse, warehouse equipment is kept in good order / conditions.
• Any additional duties as required by management.

Job Requirements

• At least 1 year of working experience or more in trading company environment required.
• Proficient in MS Office.
• Able to work in fast and moving environment and team player is a must.

Key Responsibilities:

• General Sales Operations/Administration work is focused on sales analysis and reporting and includes:
• Selecting, managing, and training sales staff on sales related systems, databases, and associated processes
• Order processing and customer support including advising customers of product shortages, expected delivery dates, price changes, etc.
• Organizing sales seminars and workshops for customers
• Managing inventory of sales literature and brochures
• Conducting competitor research and maintaining a library of competitor information
• Preparing reports related to customer inquiries, sales trends, customer complaints, delivery/service problems, reasons for product returns, etc.

Requirements

• Good learning attitude
• Has advanced knowledge and experience in MS Excel (V lookup and Pivot table) and MS Word
• Able to work under tight deadlines

ob Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree, preferably in engineering background
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management
• Candidates without experience are welcome to apply

Job Description

• Overall supervision of production operators.
• Initiate appropriate actions to prevent the occurrence of product nonconformance.
• Identify and provide solutions to potential quality issues.
• Execute testing and maintenance of reliability test equipment.
• Conduct system evaluations and make appropriate recommendations to repair equipment or modify designs as needed.
• Managing equipment used to control and monitor processes, systems and machinery in many different areas.
• Evaluating operational systems and recommending design modifications to eliminate causes of malfunctions or changes in system requirements.
• Execute testing and maintenance procedures for electronics equipment.
• Any other ad-hoc duties as assigned by supervisor/manager.

Job Requirements

• Degree in Electrical & Electronics Engineering.
• Strong analytical and interpersonal skills.