About Company:

At Botsync, we aim to build a more accessible and simplified automation solution and to be the partner of choice for intralogistics automation. With our syncOS software integrator tool and MAG AMR platform, we provide an intelligent end-to-end integrated automation solution for factories and warehouses. Our solutions enable companies to implement automation solutions that are fully transparent, more data-driven, and fundamentally flexible to alter and reconfigure.

Role Summary:

We are seeking a highly motivated and skilled technician to join our growing team. You will play a crucial role in supporting our growing customer base and ensuring the successful installation of our projects regionally.

Responsibility:

• Communicate with engineers to ensure that services are delivered effectively.
• Handle mechanical assembly based on the provided drawings
• Prepare electrical panels based on the provided drawings
• Perform simple mechanical and electrical repair of installed machines
• Support with scheduled preventive maintenance and upkeep of installed machines
• Support with installation & commissioning of new equipment onsite
• Support with fabrication & wiring during project execution
• Travel to customer sites to support with service enquires whenever needed
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
• Maintain in house stock and inventory for robot maintenance
• Performs ad-hoc duties as assigned by the manager

Educational Requirements: Diploma in mechanical engineering, electrical engineering or a related field

Key skills candidate must possess:

• Excellent hands-on skills in mechanical assembly, soldering, crimping, etc
• Knows how to handle electrical tools like crimpers, wire strippers, ferrules, etc.
• Must be good in handling mechanical tools such as drills, taps,
• Basic knowledge of Linux commands will be a bonus
• Basic knowledge of programming in Python, C++ will be a bonus
• Effective communication & interpersonal skills to work with customer teams
• Fluent and able to communicate in English well both verbally and in written
• Able to thrive in a dynamic and high paced work environment
• Comfortable handling customer queries while keeping the situation under control
• Comfortable working in production environments
• Able to think critically and take responsibility to solve problems

Benefits that Botsync provides:

• Travel to different locations and meet new people
• Work with a highly energetic and young team
• Direct interactions with end customers to learn about their processes
• Growth in technical skillsets across software and hardware domains, by working with different engineering teams
• Improvements to problem solving & critical thinking ability
• Exposure to & opportunity to take up larger responsibilities

Why Join Us?

• Career Progression & Development Opportunities
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening
• Friendly and Supportive Work Environment
• Opportunity to Work Alongside an Innovative Team

Responsibilities & Duties:

• Performs administrative duties such as document control, data entry, records and information management, request for quotations for comparison, creative/graphic design, deliver artwork/video clips etc.
• To support department with workplace safety & health matters
• To organise events including planning and coordination work
• Performs simple data analysis
• Coordinates and assists in daily activities of Corporate Department
• Liaise with vendors and contractors
• Assists in ISO auditing and IMS Document Control
• Other ad-hoc tasks as assigned

Job Requirements & Qualifications

• Possesses GCE ‘A’ Level/Diploma in any field
• Proficient with MS Office such as Word, Excel, PowerPoint, Adobe Software (e.g: Adobe Illustrator, Adobe Premiere Pro) or equivalent editing software
• Self-motivated, cooperative and able to work independently
• A good team player with outgoing personality; creative and innovative
• Relevant certificate in workplace safety & health and/or construction related certificate is preferred
• Relevant ISO auditor certificates
• Salary package commensurate with experience

• Improve on current SOPs by identifying loopholes and recommend risk aversion measures, conducting random checks on outlet’s compliance to SOP, and preparing audit reports.
• Support the F&B businesses which includes co-ordination with internal and external stakeholders, formulating project workplan and budget.
• Administer the POS system and other related systems.
• Partner with our different F&B business teams to develop a deep understanding of analytics needs and to define reporting, dashboarding, and data requirements.
• Any other duties as assigned by the Management Team.

Job responsibilities:

The officer is part of the team responsible for processing employment claims at the Tripartite Alliance for Dispute Management (TADM). The job entails customer service, access the feasibility of executing Writ of Seizure and Sale (WSS) and case processing work.

The officer will monitor payment for Settlement Agreements (SAs) and Employment Claims Tribunals (ECT) orders. The officer will assess the cases and provide timely assistance and advice to the workers.

The officer will respond to case specific queries and be involved in ad-hoc projects relating to IT needs, process reviews and customer service initiatives.

Job requirements:

• Able to handle customers in a responsive and professional manner
• Able to communicate well and write concisely
• Team-player with good interpersonal skills and able to work independently
• Possess good analytical and problem-solving skills
• Proficient in basic IT programmes like MS Excel, Word, Powerpoint & Outlook

Kindly state your expected salary in your resume. The position offered will be commensurate with the candidate’s experience and suitability.

Project details

Treasury application Production support engagement covering technical issues, services and environment monitoring and EOD Batch support for a leading Singapore based bank

Responsibilities:

Working as a Senior Point of Contact and Team Lead for our Treasury application BAU 24*7 support engagement covering 11 Major and critical applications across the Treasury platform:

- L1 application technical and functional support in production treasury application support environment

- Collaborate with different technology and business teams to resolve all the stability issues such as business days service restarts, EOD SLA delays and service failures to absolute minimum and targeting to zero incident

- Ensure all team members are following Incident, Change and Problem Management protocols as per Bank policies.

- Being Production support Team Lead by managing the Team and addressing Team bandwidth, ROTA and issues

- Introduce the Production support best practices and implement at the client site

- Weekly change request / production deployment review and management.

- To run the monthly client governance meeting and Manage regular interaction with the application end users and stakeholders management

Requirements

- 10+ years of strong experience in production treasury application support environment

- Past experience in playing the role of Support lead role and managing support team across the platform

- Strong experience in providing L1 & L2 application technical and functional support

- Good Knowledge on Treasury platform architecture and infrastructure

- Good Knowledge on SQL and Pl/Sql

- System backup's w.r.t UNIX and Database

- Excellent team collaboration

- Excellent written and verbal communication skills

- Strong stakeholder management

- Flexible in working in shift timings and over weekends

Overview: As an IT Support Specialist, your primary responsibility is to ensure smooth IT operations and continuous uptime by providing comprehensive support across infrastructure, network, and remote services. Working closely with regional and global teams, you'll play a crucial role in driving the success of various projects and initiatives.

Key Responsibilities:

Monitor, troubleshoot, and maintain the integrity of IT infrastructure, including network equipment and devices.

Supervise local IT assets, manage inventory, and handle license renewals.

Configure and deploy user laptops across various platforms, such as Windows, macOS, and Ubuntu.

Document standard procedures, best practices, and system configurations for future reference.

Ensure systems are kept up-to-date with upgrades and security patches.

Provide remote assistance to teams nationally and internationally, including those in Singapore.

Undertake miscellaneous IT tasks as required.

Requirements:

Preferred

Minimum of 3 years' experience in technical support roles.

Proficient in managing and resolving issues on Windows, macOS, and Ubuntu systems.

With business expansion, we're looking to hire a Singapore based Service Technical Officer to provide service to regional key accounts.

For this role, you will need to

■ Commission, calibrate and maintain the performance of the sensors;

■ Provide effective solutions to customers' concerns.

■ Communicate with clients’ engineers and other technicians to ensure that

services are delivered effectively.

■ Promptly following up on service requests and providing customer feedback.

■ Prepare presentations and conduct training to the customers to keep up to date with

the latest developments of the sensors;

■ Write reports and present findings to the Manager after each service visit.

Job requirement

■ Diploma in any field (engineering related major is preferred)

■ At least 2 years of technical service experience within engineering space,

candidates with engineering background are welcome to apply.

■ Team player and independent, good communication skills.

Sales and logistic support:

• To support sales team work coordination
• Processing new sales order/ creating job number from ERP system
• Managing the correspondence between sales team and client by providing required information and Data
• Assist to raise purchase request.
• Monitoring pending orders untill delivery is completed
• Liaise with warehouse to arrange delivery
• Liaise with forwarder on export related issue
• Preparing of shipping document (CIPL)
• Arranging Courier services (DHL/Fedx/TNT/UPS)
• Filing documents, general office duties
• Ad-hoc duties as tasked

Job Summary:

To assist the Manager to oversee and manage the Engineering Department function including technical review on new project orders, engineering documents management, international standards and/or project specifications review for product compliances, while leading the department’s improvement programs and/or process efficiency initiatives. Maintaining and updating the department’s Standard Operating Procedures and liaising with customers to resolve aftersales technical issues or technical clarifications.

Primary Responsibilities:

- Technical review on new project orders and order assignments to technical engineer & drafter team.

- Ensure timely submission of engineering documents i.e. Control Schematic Drawing, General Assembly Drawing, Wiring Diagram, Nameplate Drawing, Test Procedure, Data Sheet etc.

- To review all project engineering documents prepared by technical engineer & drafter team before submitting them to client.

- Manage engineering change function and ensure engineering documents are updated accordingly.

- Provide advice and guidance to technical engineer & drafter team for any technical queries and to support other ops team on various aspects of technical/engineering matters.

- To check and make recommendations based on common industrial engineering practice, where necessary.

- To provide and implement cost effective and best engineering solutions for project to stay competitive.

- To provide sound engineering practice and engineering calculation where applicable in a timely manner to meet project timeline.

- To review international standards and/or project specifications for product compliance. i.e. ISO 12490 / API 6DX / IOGP S-707 / SHELL DEP standards or other industrial standards related to Valve Automation and/or instrumentation.

- Providing field support for customers to resolve after-sales technical issues or technical clarifications.

- To attend internal/external kick off Meeting (KOM) when required.

- Travel with technicians to installation base and sites if the need arises.

- To assist manager to lead the department’s improvement programs and/or process efficiency initiatives.

- To assist manager in maintaining and updating the department's Standard Operating Procedures.

- To carry out Engineering personnel annual performance review to ensure competency and give counselling when required.

- Performs additional related duties as requested or required.

ADDITIONAL RESPONSIBILITIES

a) Support new employee orientation by providing brief engineering department process flow training.

b) Support and guide the Operations department in resolving aftermarket technical issues such as Product Design changes / Fault Finding / Supplier Discrepancies.

c) Support development and upkeep of staff technical competence (Training). Your responsibilities include the design, development of instructor guides, plan (Long-term & short-term) training (Liaison with HR), schedule and conduct training with the staff.

Requirements:

- Bachelor’s Degree / Diploma in Mechanical/Instrumentation or equivalent

- Minimum 6 to 8 years supervisory experience in Valve Automation and/or instrumentation background, preferably in the Valves & Actuators field for Oil & Gas Market.

- Conversant with ISO 12490 / API 6DX / IOGP S-707 / SHELL DEP standards or other industrial standards related to Valve Automation and/or instrumentation.

- Possess a strong knowledge of pneumatic and hydraulic circuits.

- Must be able to read and interpret drawings, specifications, and technical documents.

- Knowledge of AutoCAD 2D/3D or drafting software & SAP will be an added advantage.

- Familiar and possess intermediate knowledge in Microsoft Office and Microsoft 365

- Very self-driven and able to drive the team. Possess strong interpersonal skills and can work as a team.

- A strong verbal and written communication skills

Role & Responsibilities

Your job responsibilities include, but not limited, to the following:-

SALES SUPPORT

1. Prepare, generate & follow up on Proforma Invoice, Contract of Sales, Sales Order Confirmation, Quotation & other sales related documents

2. Follow-up with customer on product label, ensure label design are approved by customer before proceed with the printing

3. Consolidate and update of Sales Forecast & Sales Summary

4. Assists the Business Support team in Procurement coordination

5. Liaise with Suppliers on printing of product labels, leaflets & other packaging materials

6. Liaise with Regional offices for Sales/Marketing related matters

7. Liaise with various department to fulfil customers’ orders

HANDLING OF MARKETING ACTIVITIES

8. Coordinate on exhibition held at local/overseas

9. Sourcing & coordinating on diaries, calendars, table planners & corporate gifts

PERFORM ADMINISTRATION AND SECRETARIAL FUNCTION

10. Attending to visitors and setting up of meetings

11. Travel arrangement on Hotel & flight booking, Visa application and submission

12. Double-Tax Deduction submission to IE Singapore

13. Distribution of mails to Directors

14. Provide Secretarial duties to Directors

15. Handling telephone enquiries & other ad-hoc related duties

16. Manage domain email

Role Requirements:

· Diploma or equivalent

· Certificate in all or either Microsoft Excel, Microsoft Word and Microsoft Power Point

· Minimum 1-2years’ experience in sales administration and coordination will be added advantage

· Past working experience in a secretary role is an advantage

· Good Team Player

· Able to work under stress

Working Hours:

· Monday – Friday : 8.15am-5.30pm

Benefits:

· Transport provided at Lakeside & Boon Lay MRT station

· Medical Insurance upon confirmation

· AWS and profit sharing upon eligibility

We are looking for a driven individual with relevant experience to join our Company as Sales Support Executive or Sales Coordinator, reporting to GM (Sales).

Responsibilities:

• Indoor Sale- receive telephone calls for sales-check stock, liaise with customers enquires, sales order
• Order processing (hand order confirmation, purchase order and invoicing)
• Co-ordinate with stores to arrange for delivery, check DO, quantity accuracy, close DO, check prices accuracy, check work order completion, liaise with production on the status of cables pending for customer delivery.
• Prepare reports for QMT meeting and various reports as required by management
• Any ad-hoc duties as required by Management.

Requirements:

· Minimum GCE “O” Level or ITE.

· Preferable at least 2 to 3 years’ experience, in similar scope of work

· Knowledge of ERP, especially Oracle will be an added advantage

· Must be organised and possesses pleasant disposition

· Team player, hardworking with high initiative.

· Applicants must be willing to work in Jurong Industrial Estate

Remuneration:

· Attractive remuneration package with excellent basis salary, department commission structure, and performance bonus

· Remuneration commensurate with experience

· Full-time position.

Job Description & Requirements

• Assist in managing the development and implementation of the company’s solutions and applications.
• Assist the product manager to manage and lead an overseas team of developers to identify and manage scope, constraints, dependencies and risk.
• Help assign and oversee the daily tasks to the team while ensuring everyone are actively working towards established milestones.
• Manage each phase of the development life cycle and ensure that all tasks/objectives in each phase are met. Work with local and overseas team to deliver product.

Skills and Experiences

• Bachelor’s in computer science, with at least 3 years within web/mobile-based application development. Experience in working with/in a team of developers.
• Must be willing to learn and constantly upgrade yourself.
• Has knowledge about OOP and MVC Design patterns.
• Understand what these following key phrases mean and actually mastered them:

1. Software development lifecycles and knowledge of code management processes and tools (i.e. GIT, CVS, Subversion).
2. Typescript, JavaScript, Angular.
3. HTML (strong layout skills), CSS, SASS/SCSS.
4. Postgres, MSSQL.
5. Web services technologies (REST API).
6. Web security including SSL, hardening and validation.

• Have experiences working with Real-time technologies.
• Experience with web server configuration, management and tuning (Linux Preferred)
• Experience with n-tier web applications with distributed components.
• Experience in a large project/application for high performance, extensibility, and security

Job Description:

• Design sustainable energy projects & determine the right technologies for a particular application to meet the requirement of clients. Sustainable energy projects such as PV, BESS & EV Charging System
• Evaluate & propose alternative solution & system integration for the overall project plan
• Ensure system compliance with regulatory bodies & standards such as SCDF, BCA, EMA, etc
• Knowledge of relevant IEC & UL standards
• Manage project scope, cost, schedule & quality of work from site preparation stage till project completion & handover to clients
• Work with agencies, clients & contractors on any technical issues
• Ensure work is carried out according to approved plans, quality standard procedure, safety requirements & in a timely manner
• Provide regular progress update reports
• Perform planning, scheduling & implementing project maintenance works
• Carry out troubleshooting, test, repair & installation works as & when required
• Planning, cost control, work measurement & collection of performance data
• Ad-hoc matters as assigned by the Project Manager which is necessary for the execution of the project
• Ensure project technical issues are monitored, resolved & escalated where appropriate

Job Requirement:

• Degree or Bachelor in Engineering (Power / Electrical / Clean Energy or related discipline preferred)
• At least 4 years in PV system design & engineering and project management
• Knowledge of codes such as the IEC, Singapore Standards and construction practices
• Working knowledge of standard electrical calculations, basic structural & mechanical calculation
• Competence in AutoCAD is a must
• Well versed in Microsoft Office (Word, Excel, Powerpoint)
• Good documentation & report writing skills
• Must be able to apply new technologies such as ESS, EV Charging etc
• Able to work independently and able to lead a team
• Knowledge of PVsyst
• Able to communicate with Chinese speaking customers and contractors

Responsibilities

• Provide day to day support for queries related to ERP & Vessel Management System.
• Project manage software related project (including ERP & Vessel Management system) / modification implementation, working as part of a team.
• Monitor and control the project’s/modification’s progress to ensure the completion of the project/modification according to schedule and after the Go-Live stage.
• Administer the ERP & Vessel Management system post implementation and provide support to all departments to resolve ERP & Vessel Management system related issues.
• Able to provide guidance / training to users with any concerns related to all the above points.
• Keep abreast of all updates to the ERP & Vessel Management system and disseminate relevant information to users of the system.
• Provide necessary assistance to application operations and project implementations.
• Ensure required documentation is maintained and completed.
• Familiar with Cloud based IT system will be an advantage.
• Ensure compliance to relevant government regulations and company’s quality, safety, health and environmental (QHSSE) policies, practices and procedures at all times.

Requirements

• Diploma in Information Technology, Computer Science, Software Engineering or a related field.
• Minimum of 3 years of relevant experience.
• Excellent communication and interpersonal skills.
• Customer-oriented behaviour.
• Knowledge of computer hardware, including experience with operating systems e.g. Windows, Mac OS.

Job Responsibilities

• Support the Technical section in the Power and Renewables team for the development of Renewable Generation Projects in SEA
• Perform site assessments and evaluate engineering designs for ground mounted solar and BESS projects throughout the project lifecycle
• Follow up on the detail engineering phase with selected partners, ensuring compliance with Technical Specifications and relevant legal requirements of the Renewable Generation Projects in SEA
• Support the execution of Renewable Generation Projects with strict compliance of HSE, Environmental, Quality and Keppel relevant policies
• Supervise and oversee the on-site construction and commissioning processes to ensure the projects meet the design specifications
• Provide technical input for Operation & Maintenance activities (such as O&M manual, solar monitoring setup, etc.)
• Stay abreast of industry trends, new technologies, and best practices to improve project delivery continuously
• Ensure proper coordination between the Renewable Generation Projects and the rest of the Keppel stakeholders involved in the development of the Power Generation and Transmission Projects
• Direct participation in a good team environment within Power and Renewables team
• Contribute to Business Continuity Plan
• Participate to implement a Quality Management System as required
• To undertake additional duties and responsibilities as deemed necessary by the Senior Technical Manager

Job Requirements

• A Bachelor or Master in Electrical or Energy Engineering Degree from an accredited university. Additional qualifications in Management Administration, Safety, Project or Quality Management wll be an advantage
• At least 8 years' relevant Electrical Engineering experience in the power sector
• Strong technical knowledge of electrical engineering principles, including AC and DC systems
• Proficiency in industry-standard design tools, such as PVsyst, Helioscope, SolarGIS, and Homer Pro
• Detailed knowledge and experience of modern Health, Safety and Environmental practices
• Good understanding, technical knowledge and experience in the Design and/or Construction of large-scale ground mounted Solar PV Power Projects
• Experience in Operation and Maintenance of Solar PV Power Projects will be an added advantage
• Experience in Design and/or Construction and/or Operation and Maintenance of BESS Projects, Wind Hydro or Pumped Storage Hydro Projects will be advantageous
• Experience in Design and/or Construction and/or Operation and Maintenance of HV transmission lines (either AC or DC) will be advantageous
• Experience in Design and/or Construction and/or Operation and Maintenance of HV Substations (either Aerial or GIS) will be advantageous
• Excellent communication, interpersonal, and organizational skills
• Strong problem-solving, critical thinking, and decision-making skills
• Ability to work independently, as part of a team, and willing to travel
• Good in English, with good verbal and written communications skills
• Having experience of Project Management is a plus

Responsibilities

We are looking for an individual to join where you will provide project administrative

• support and other duties. Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.
• Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.
• Plan, implement, execute and oversee all aspects of an event
• Process purchase orders and perform acceptance, in a timely and accurate manner.
• Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.
• Support on related reporting and administrative duties
• Interface with vendor regarding products and services needed
• Meet project deadlines as assigned
• Coordinate and execute meeting logistics and event
• Support new business processes by conducting research as well as drafting credentials and proposals
• Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate
• Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities
• Other responsibilities as assigned

Requirements

• Diploma in any discipline
• Good interpersonal and communication skills.
• Structured and systematic way of working.
• Able to work independently and with a team in a fast-paced environment.
• Possess good planning, organisational and multi-tasking skills.
• Strong knowledge of Microsoft Office Applications, particularly MS Project, MS Word, MS Excel and MS PowerPoint
• Knowledge in any of the following will be an advantage

When submitting a job application, please include the following details:

Expected and last drawn basic salary

Earliest availability date / Notice period

Recent photo

We regret that only shortlisted candidates will be notified.

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today.

As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day.

About Us

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.

Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 11 pairs for spot trading, and an easy covert function between 30 different cryptocurrencies.

In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances."

For more information on BitMEX, company initiatives, product listings, launches and competitions, please visit the BitMEX Blog or www.bitmex.com, and follow our Discord, Telegram and Twitter.

Overview

We are seeking a Senior IT Support Engineer with a bias for action mindset. As a member of the corporate IT team, you will be responsible for providing technical support and troubleshooting for a variety of software and hardware issues. You will work with internal and external stakeholders to resolve IT incidents and service requests.

Responsibilities

• Install, configure, maintain and support computers, printers and other IT equipment for our Singapore office
• Research, test, deploy and support new technologies and software applications
• Document, track and resolve all support requests and incidents in a timely manner
• Assist in developing technical documentation, knowledge base articles and training materials
• Liaise with third party vendors for software/hardware maintenance and support
• Maintain functionality of critical SaaS applications - such as Jira, Slack, Confluence or Google Workspace, through performing low to medium complexity updates, configuration changes, and user management
• Assist with the automation of the employee technical lifecycle management in our IAM solution
• Administer user accounts and policy in various systems to enforce adherence to various security requirements
• Support audits of SaaS applications to meet compliance requirements

Requirements

• Bachelor's degree in Computer Science, Information Technology or related field, or equivalent work experience
• 8+ years of experience in technical support, desktop support or help desk role
• Experience using JAMF for macOS and iOS device management
• Experience implementing and administering Okta for user authentication and single sign-on
• Experience in programming and infra-automation tools - Terraform, Ansible, Java, python, etc.
• Familiarity with common applications like Office 365 and familiarity with mobile device management
• Strong communication, problem solving and customer service skills

· 5+ Years of Experience in designing Camunda Solution

· 8+ Years of Experience in opensource BPM

· Strong understanding of Database Systems (DBS) architecture and technologies.

· Experience integrating Camunda with other systems and technologies.

· Proficiency in Java or other programming languages.

· Excellent problem-solving and analytical skills.

· Strong communication and collaboration skills.

· 5+ Years of Experience in designing Camunda Solution

· 8+ Years of Experience in opensource BPM

· Strong understanding of Database Systems (DBS) architecture and technologies.

· Experience integrating Camunda with other systems and technologies.

· Proficiency in Java or other programming languages.

· Excellent problem-solving and analytical skills.

· Strong communication and collaboration skills.

You will be involving in creating product contents and knowledge base articles used by diverse audience. Your creation serve as a bridging tool to effectively communicates complex information to the audience. You will be needed to actively collaborate with the product champions, UX designer and tech folks to gather information and translate it into clear, concise, and accurate documentation. The ideal candidate will need to have strong writing skills, technical aptitude, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Documentation Development: Create, review, update technical documentation related to company’s core products.

• Information Gathering: Collaborate with In-House Development team, Product Managers and other stakeholders to gather technical information and ensuring accuracy of documentation.

• Maintenance: Takes up ad-hoc documentation updates when needed, pre-sale or post sales as product usage or technology changes.

• Coordinates with translation specialists to ensure knowledgebase contents are suitable for global customers.

• Uploads localized contents to CMS systems.

• User Support: Assist in reproduction of issues escalated and provide viable solutions.

Requirements:

• Diploma/Nitec or equivalent qualification in English, Technical Writing, Computer Science, Electronic Engineering or a related field.

• Have some experience in related field preferably in a product company.

• Knowledge of HTML and CSS hands-on experience or other markup languages is preferred.

• Familiarity with content management systems (Contentful, Wikis, Wordpress).

• Exceptional writing, editing and proofreading skills.

• Ability to grasp technical concepts quickly and explain them in a concise and clear manner.

• Experience with graphic designs tools and techniques is good to have.

Attributes we looking for:

• Quick learner, critical thinker, multitasker and problem solver.

• Able to adapt to changing requirements and environment.

• Can work independently with less supervision as well as a team player with a collaborative mindset.

• Resourceful and persistent.

• Tech savvy (Background in audio devices or consumer electronics preferred).

• Proactive and customer-oriented attitude in delivery of work.

• Willing to work beyond standard hours on some occasions.

Location

42 Benoi Road, Singapore.

About Us

Ingersoll Rand is an American multinational company that provides flow creation and industrial products. We offer high-quality commercial air compressors, industrial air compressors & compressed air services for a wide range of industries.

Job Summary

The Senior Service Engineer is responsible for carrying out after sales field service jobs including testing & commissioning, servicing, troubleshooting and overhaul of Ingersoll Rand’s compressed air installed bases. He/she will require technical knowledge of compressed air systems, customer orientation and strong ownership mindset to be successful in this role.

He/she would need to handle escalated customer issues, assist with the technical development of the field service team to improve customer’s aftermarket satisfaction in a timely manner.

Responsibilities

• Perform installation, inspection, diagnose, maintenance and rectification on compressed air system at various commercial and industrial establishments.
• Conduct site and classroom training to customers on compressed air system.
• Recommend necessary actions to improve the efficiency and reliability of customer’s compressed air system.
• General service report writing for internal and external customers.
• Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
• Provide technical support for the Industrial Technologies & Services (ITS) products, including and not limited to Compressed Air System, Air Dryers System, Air Audit and IIOT system.
• Support the field service team in Singapore to solve field issues, including machine commissioning and troubleshooting.
• Conduct Root Cause Analysis (RCA) and create the technical report as requested by customer.
• Work closely with After Market Manager to manage customer escalations and works with customer, staff and other divisions to resolve technical issues in a timely manner.

Basic Qualifications

• Degree in Mechanical/Electrical Engineering with strong field service experience in compressed air systems and PLC panel programming or related.
• Singapore Class 3 driving license.
• Fluent in written & conversational English.

Travel & Work Arrangements/Requirements

Office & Site-based within Singapore for field service jobs at client/project sites.

Key Competencies

• Customer Orientation
• Ownership
• Independent
• Compressed Air Systems
• Basic software applications such as Microsoft Office (e.g., Excel, Word, Outlook) and corporate systems (e.g., SAP).

What we Offer

• Equity Grant
• Employee Insurance
• Medical Health Screening
• Outpatient Medical & Specialist
• Dental
• Overtime & Allowances

Job Responsibilities

• Developing and implementing maintenance schedules to ensure machinery operates at optimal levels.
• Manage the distribution of work orders within the Technical Support Team
• Provide Technical support machines in the factory(preferably knowledge in the maintenance and troubleshooting of crushing machines etc).
• Diagnose and resolve hardware issue
• Identifying opportunities for process improvement and cost reduction related to machinery operations.
• Supervise and guide maintenance technicians
• Maintaining accurate records of maintenance activities, equipment inspections, and performance metrics.
• Plan and execute preventive maintenance work and maintain necessary spare parts
• Any other ad-hoc duties being assigned by your Superior.

Requirement

• Bachelor's degree or diploma in mechanical engineering, industrial engineering, electrical engineering, or a related field is often required.
• Minimum 3-5 years of hands-on experience working with machinery are typically necessary to qualify for a technical supervisor role.
• Problem-Solving skills
• Strong communication skills to effectively convey instructions, provide training, collaborate with other departments, and communicate with management.
• Able to manage multiple tasks, prioritize workloads, and meet deadlines is important for technical supervisors.

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today.

As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day.

About Us

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.

Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 11 pairs for spot trading, and an easy covert function between 30 different cryptocurrencies.

In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances."

For more information on BitMEX, company initiatives, product listings, launches and competitions, please visit the BitMEX Blog or www.bitmex.com, and follow our Discord, Telegram and Twitter.

Overview

We are seeking a Senior IT Support Engineer with a bias for action mindset. As a member of the corporate IT team, you will be responsible for providing technical support and troubleshooting for a variety of software and hardware issues. You will work with internal and external stakeholders to resolve IT incidents and service requests.

Responsibilities

• Install, configure, maintain and support computers, printers and other IT equipment for our Singapore office
• Research, test, deploy and support new technologies and software applications
• Document, track and resolve all support requests and incidents in a timely manner
• Assist in developing technical documentation, knowledge base articles and training materials
• Liaise with third party vendors for software/hardware maintenance and support
• Maintain functionality of critical SaaS applications - such as Jira, Slack, Confluence or Google Workspace, through performing low to medium complexity updates, configuration changes, and user management
• Assist with the automation of the employee technical lifecycle management in our IAM solution
• Administer user accounts and policy in various systems to enforce adherence to various security requirements
• Support audits of SaaS applications to meet compliance requirements

Requirements

• Bachelor's degree in Computer Science, Information Technology or related field, or equivalent work experience
• 8+ years of experience in technical support, desktop support or help desk role
• Experience using JAMF for macOS and iOS device management
• Experience implementing and administering Okta for user authentication and single sign-on
• Experience in programming and infra-automation tools - Terraform, Ansible, Java, python, etc.
• Familiarity with common applications like Office 365 and familiarity with mobile device management
• Strong communication, problem solving and customer service skills

· 5+ Years of Experience in designing Camunda Solution

· 8+ Years of Experience in opensource BPM

· Strong understanding of Database Systems (DBS) architecture and technologies.

· Experience integrating Camunda with other systems and technologies.

· Proficiency in Java or other programming languages.

· Excellent problem-solving and analytical skills.

· Strong communication and collaboration skills.

The Technical Sales Consultant is responsible for both sales and pre-sales and product specification. The candidate is required to provide customers with technical advice on the use of Leviat brand products and to exploit market opportunities leading to increased brand awareness. And also produces safe, practical, and cost-effective solutions to problems encountered by specifiers and end users.

Key Responsibilities:

• Actively provide technical support to customers/ internal sales department and production department.
• Responsible overall for the growth and performance of all sales activities in assigned market.
• Execute plans and strategies in liaison with Sales & Marketing Manager to expand the customer base in the marketing area.
• Build business by identifying and selling prospects, maintaining relationships with clients.
• Identify business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options.
• Sell products by establishing contact and developing relationships with prospects in specific segments, recommending solutions.
• Achieve sales targets and objectives set.
• Maintain relationships with clients by providing support, information, and guidance
• Prepare reports by collecting, analyzing, and summarizing information.
• Maintain quality service by establishing and enforcing organization standards.
• Preparing and working on proposals for quotations.
• Participate in related exhibitions / trade fairs / seminars and related events.
• Developing & maintaining products brochures and many other materials related to marketing including of the website.
• Preparation of presentations in cooperation with Sales Department.

Job Scope:

The Technical Sales Consultant is responsible for both sales and pre-sales and product specification. The candidate is required to provide customers with technical advice on the use of Leviat brand products and to exploit market opportunities leading to increased brand awareness. And also produces safe, practical, and cost-effective solutions to problems encountered by specifiers and end users

Preferred Behavioral Traits:

• High level of integrity, ethics, compliance to CRH policies and related laws and imperative to maintain confidentiality of sensitive information and interlectual property of products and services.
• Great attitude who embraces every situation with enthusiasm and Customer centric approach.
• Committed and have display sense of urgency to responding to customers
• Good interpersonal skills and team oriented.
• Resonate with Leviat Values.
• We are committed to building an organization where Inclusion & Diversity is a core value

Prior Experience &Qualifications:

• Previous experience in related field.
• Diploma or Bachelor’s Degree Engineering (Civil), Engineering (Mechanical), or equivalent