Total 18 human resource admin job vacancies in Customer Service category in Singapore

Overview:

As the first point of contact for visitors, clients, and customers, you will play a vital role in creating a welcoming and efficient office environment. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle multiple tasks in a fast-paced setting

Job Description:

• Manage the Reception at the Admin Office such as to handle calls and enquiries;
• Provide frontline service to all stakeholders such as parents, students, staff, instructors and contractors etc.;
• Keep a record of incoming mails, Data entry and filing of records & documents;
• Maintain lost & found items and records;
• Distribution of graduating certificates and other materials and items;
• Manage students who report late to school and who need to leave school early;
• Attend to unwell or injured students and staff requiring medical attention in the sick bay;
• Maintain accurate record of students attended in the sick bay;
• Provide administrative and logistical support for school operations, functions and events.

Requirements:

• Proven experience as a receptionist, front desk representative, or in a similar role
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to multitask and prioritize tasks effectively
• Strong organizational skills and attention to detail
• Positive attitude and a customer-centric approach

Overview:

The Operations Support Officer provides vital assistance in maintaining school facilities, supporting events, and ensuring the safety of students and staff. This role involves a range of tasks, including the upkeep of equipment, logistical support for school functions, and managing traffic and gate duties.

General Responsibilities:

• Provide support in general upkeeping of equipment and workplace.
• Provide logistical support for school events, functions, which includes arranging of furniture and equipment.
• Perform gate ushering duties and implement traffic control measures in ensuring safety of students.
• To carry out other assigned duties from time to time.

Requirements:

• Physically fit to assist in logistical support
• Able to converse in basic English to liaise with contractors and staff.

Overview:

As a Customer Service Officer, the candidate will be the first point of contact for customers, providing exceptional service through effective communication and problem-solving. Resposible for handling inquiries, resolve issues, and ensure that our customers have a positive experience for the University Campus.

Job Responsibilities:

• Handle Admissions and Scholarships enquiries via email and telephone 
• Attend walk-in Admissions and Scholarships enquiries (if required) 
• Any other ad-hoc duties

Requirements:

• Relevant working experience in a Contact Centre / education sector preferred.
• Able to multi-task and work in a fast-paced environment 
• Good communication skills.
• Proficient in MSOffice (Outlook, Excel, IE) and Zoom

Specifications:

• Location: Instituition located in the West
• Working hours: Monday to Thursday – 8.30 am to 6.00 pm, Friday – 8.30 am to 5.30 pm

*Please note that the candidate should know that they may have to work more hours on weekdays after 6 pm -1 hour to 2 hours or on Saturday, 2-3 hours to respond to emails during the peak admission window.

Overview:

The Management Support Officer provides essential administrative and operational support to the management team. This role involves handling a variety of tasks that ensure the smooth functioning of the office, facilitating communication within the organization, and assisting in the execution of strategic initiatives.

Roles & Responsibilities:

• Support the Head of Department at meetings. This include notes taking, follow-up required by Head of Department after meeting and tracking progress based on guidelines provided.
• Support the administration of gifts received. This include gift processing based on a standardised guideline, update donation collected in a tracker, prepare thank you letters in a standardised template provided, donation documentation, and e-filing and updating records.
• Be responsible to keep a record of corporate gifts, merchandise items used during events and storage of Office equipment.
• Be an event support personnel for the Department. This include preparing name-tents, booking of restaurant, facilitate car parking, prepare logistics for events.
• Office management duties which includes printing and scanning documents, mailing and courier service (documents and books).

Requirements:

• Proficient in digital tools, such as MSOffice
• Good interpersonal, oral, and written communication skills.
• Merticulous and organized.
• Able to work independently and with tight deadlines, able to priotize tasks and escalate matters.
• Service-oriented mindset.

Specifications:

• Location: Instituition in the west.
• Working hours: Weekdays, Office hours. May be activated on weekends to support events, will be compensated with OIL.
• Contract-based

Overview:

The Management Support Officer provides essential administrative and operational support to the management team. This role involves handling a variety of tasks that ensure the smooth functioning of the office, facilitating communication within the organization, and assisting in the execution of strategic initiatives.

Roles & Responsibilities:

Gift Processing:

• Process gifts in all methods of payments, and clarify any missing, incomplete or vague information with donors in order to credit donors’ funds to NUS accurately.
• E-file official gift receipts in shared folder and respond to donors’ queries (if any) in order to be accountable to all donors for their gifts in a secure manner.

Gift thank-you letters:

• Search donor giving status, alumni graduation year, Trigger, track, and mail out the Dean’s thank-you letters to donors, as well as draft the templated thank-you letters in order to ensure donors are thanked in a timely manner.

Provide Administrative support:

• Monitor and promptly attend to queries received through the school’s giving email account.
• Provide support to fundraising campaigns (e.g., expense tracking, vendor coordination, simple collateral design)
• Responsible for administrative duties like Event logistical support (e.g., preparing name tents, mock cheques, booking of venues and car park lots, etc.).
• Printing, inserting, labelling and mailing of periodical materials/documents to students and donors.
• Processing of invoices and paperwork.
• Yearly inventory stock taking, and other ad-hoc duties, in order to ensure smooth operation of the Development team.

Merchandise:

• Source, order, purchase, and receive department merchandise, gifts and collaterals, as well as monitor and replenish stocks.

Donor records and database:

• Record and compile changes in donors’ mailing and email addresses, in order to maintain an updated donors’, contact database

Requirements:

• Proficient in digital tools, such as MSOffice
• Good interpersonal, oral, and written communication skills.
• Merticulous and organized.
• Able to work independently and with tight deadlines, able to priotize tasks and escalate matters.
• Service-oriented mindset.

Specifications:

• Location: Instituition in the west.
• Working hours: Weekdays, 8.30am - 3.30pm (Part-Time)
• Temporary Contract-based

Overview:

The Audio-Visual and Information & Communication Technology (ICT) Executive plays a crucial role in ensuring the smooth operation and maintenance of audio-visual equipment and ICT systems within the school environment. This role involves supporting all aspects of audio-visual equipment setup, operation, maintenance, and support during various school events and activities.

Job Responsibilities:

• Manage Set-ups of Audio Visual equipment during all major school events
• Set up, test and operate sound/light/Audio Visual systems during school events
• Maintain inventory and loan records of Audio Visual and Inforcomm Technology equipment.
• Provide consultation to Head of department/ ICT and Subject Head/ICT on the Audio Visual needs of the school.
• Manage Audio Visual equipment in classrooms and all other special rooms and monitor the equipment usage and carry out maintenance when required.
• Coordinate with vendors on repair services
• Manage the loan and condemnation of Audio Visual and Information Technology Equipments and accessories
• Collaborate and support teachers to effectively utilize the Digital signage and AV system for school-wide communication

Other duties:

• Involve in Co-curricular trainings to support students in their learning and activities.
• Assist in taking photographs and recording videos for school events, and ah-hoc activities
• Assist in the troubleshooting of simple Audio Visual /Information & Communication Technology issues

Requirements:

• Possessed a certificate in related field, or its equivalent.
• Candidate should also be an excellent team-player who is organized, meticulous and with the ability to multi-task. Strong communication and interpersonal skills is needed.
• Candidate with at least two years of relevant experiences within the past three years will be preferred.

Specifications:

• Location: Bukit Panjang
• Working hours: Weekdays, 9am to 3pm

Overview

Our client, a renowned education instituition located in the western region of Singapore, is seeking for 3 experienced Customer Services Officers to provide exceptional customer service to walk-in visitors and guests.

Job Scope:

• Handle Admissions and Scholarships enquiries via email and telephone.
• Attend walk-in Admissions and Scholarships enquiries,
• Any other ad-hoc duties.

Requirements:

• Relevant working experience in a Contact Centre / education sector preferred. 
• Able to multi-task and work in a fast-paced environment 
• Good communication skills.
• Conversant in Mandarin to attend to walk-in admissions and Scholarships enquiries (Mainly mandarin speaking visitors)
• Proficient in MSOffice (Outlook, Excel, IE) and Zoom

Specifications:

• Weekdays: 8.30 am to 6.00 pm, Friday – to 5.30 pm
• 5 days work week, might required to work on Saturdays during peak periods. OT will be compensated.

Overview:

The Management Support Officer provides essential administrative and operational support to the management team. This role involves handling a variety of tasks that ensure the smooth functioning of the office, facilitating communication within the organization, and assisting in the execution of strategic initiatives.

Roles & Responsibilities:

• To process gifts in all payment methods, and to clarify any missing, incomplete or vague information with donors to credit funds accurately.
• E-file official gift receipts and respond to any queries in order to be held accountable for gifts in secured manner.
• Search for statuses, information, trigger, track and mail out appreciation letters to donors, as well as draft a templated appreciation letters to ensure timely deliveries of these letters.
• Provide events logistical support; such as booking of event venues, prepare name tents, mock cheques and carpark lots.
• Processing of invoices and paperwork.
• Sourcing, Ordering, Purchasing, and Receiving of merchandise, gifts, and collaterals, as well as monitor and replenish stocks.
• Upkeep and maintain records of profiles and contacts.

Requirements:

• Proficient in digital tools, such as MSOffice
• Good interpersonal, oral, and written communication skills.
• Merticulous and organized.
• Able to work independently and with tight deadlines, able to priotize tasks and escalate matters.
• Service-oriented mindset.

Specifications:

• Location: Instituition in the west.
• Working hours: Weekdays, 8am - 2pm (Part-Time)
• Contract-based

Are you a culinary leader ready to elevate dining experience?

Our client is seeking looking for enthusiastic Service / Bar Crew members to provide exceptional dining experiences for our guests. Those with rich experience will be considered for supervisory position.

Key Responsibilities:

• Serving Food & Beverages
• Clear dishes and change tables settings for next customers
• Ensuring Cleanliness of outlets
• Prepare Sandwich, snacks or any other food items at the bar
• Prepare given range of beverages/alcohols upon receiving orders
• Prepare desserts and garnish dessert items
• Maintain sanitary environment at bar area

Specifications:

• Previous experience in a service or bar role is a plus but not required; we welcome eager learners!
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• A positive attitude and a passion for customer service.
• Knowledge of food and beverage preparation is a plus.

Overview:

The Management Support Officer provides essential administrative and operational support to the management team. This role involves handling a variety of tasks that ensure the smooth functioning of the office, facilitating communication within the organization, and assisting in the execution of strategic initiatives.

Roles & Responsibilities:

• To process gifts in all payment methods, and to clarify any missing, incomplete or vague information with donors to credit funds accurately.
• E-file official gift receipts and respond to any queries in order to be held accountable for gifts in secured manner.
• Search for statuses, information, trigger, track and mail out appreciation letters to donors, as well as draft a templated appreciation letters to ensure timely deliveries of these letters.
• Provide events logistical support; such as booking of event venues, prepare name tents, mock cheques and carpark lots.
• Processing of invoices and paperwork.
• Sourcing, Ordering, Purchasing, and Receiving of merchandise, gifts, and collaterals, as well as monitor and replenish stocks.
• Upkeep and maintain records of profiles and contacts.

Requirements:

• Proficient in digital tools, such as MSOffice
• Good interpersonal, oral, and written communication skills.
• Merticulous and organized.
• Able to work independently and with tight deadlines, able to priotize tasks and escalate matters.
• Service-oriented mindset.

Specifications:

• Location: Instituition in the west.
• Working hours: Weekdays, 8am - 2pm (Part-Time)
• Contract-based

General Responsibilities:

• Assist in Operations Manager in ensuring school compound is clean and safe for students.
• Carrying and arranging tables and chairs for examinations.
• Provide logistical support for school events and actitives.
• Work with contractors and vendors whom are carrying out works in school.
• Arm/Dis-arm security systems.
• Any other ad-hoc duties as assigned by school management.

Specifications:

• Working hours: Weekdays, 6.30am - 3.30pm.
• Location: Bishan

Summary:

A school receptionist manages the front desk at the General Office, greets visitors, handles inquiries be it on phone or walk-in, schedules appointments, and assists with administrative tasks to ensure the smooth operation of the school's office.

Job Description:

Provide front-line customer service at front desk (Both walk-in & phone calls)

Provide administrative support such as but not limited to:

-data entry & data collation

-handling E-mails (forwarding,receiving,sending)

-printing and photocopying of documents

- early dismissals of students and other events

Handle and tend to students who are injured, unwell and/or late

Finish any other ad-hoc tasks assigned by the School Leaders, Admin Manager & Operation Manager

Requirements:

Proficiency in Microsoft applications such as Excel,Office,Word etc. is preferred

Being oriented in customer service is an advantage

Being able to multi-task and work in a fast-paced environment is advantageous

Having good communication skills and being a team player is a plus

Having experience in childcare is also a bonus

Specifications:

Contract of 1 year

Working hours: Monday-Friday, 7:00am to 4:00pm

Woodlands Area

Overview:

The Audio-Visual and Information & Communication Technology (ICT) Executive plays a crucial role in ensuring the smooth operation and maintenance of audio-visual equipment and ICT systems within the school environment. This role involves supporting all aspects of audio-visual equipment setup, operation, maintenance, and support during various school events and activities.

Job Responsibilities:

• Manage Set-ups of Audio Visual equipment during all major school events
• Set up, test and operate sound/light/Audio Visual systems during school events
• Maintain inventory and loan records of Audio Visual and Inforcomm Technology equipment.
• Provide consultation to Head of department/ ICT and Subject Head/ICT on the Audio Visual needs of the school.
• Manage Audio Visual equipment in classrooms and all other special rooms and monitor the equipment usage and carry out maintenance when required.
• Coordinate with vendors on repair services
• Manage the loan and condemnation of Audio Visual and Information Technology Equipments and accessories
• Collaborate and support teachers to effectively utilize the Digital signage and AV system for school-wide communication

Other duties:

• Involve in Co-curricular trainings to support students in their learning and activities.
• Assist in taking photographs and recording videos for school events, and ah-hoc activities
• Assist in the troubleshooting of simple Audio Visual /Information & Communication Technology issues

Requirements:

• Possessed a certificate in related field, or its equivalent.
• Candidate should also be an excellent team-player who is organized, meticulous and with the ability to multi-task. Strong communication and interpersonal skills is needed.
• Candidate with at least two years of relevant experiences within the past three years will be preferred.

Summary:

A school receptionist handles both phone & walk-in enquiries, assists with administrative tasks delegated by the school and create a welcoming environment for students, staff, and parents.

Job Description:

• Customer service at the front desk
• Answering screening and forwarding incoming phone call
• Attending to student's needs such as attending them in the sick bay, coordinating early dismissal etc.
• Assisting in administrative duties
• Any other ad hoc duties assigned by the school

Requirements:

• Proficiency in Microsoft Excel and Word is preferred
• Good communication and interpersonal skills is an advantage
• Having excellent organisation skills is an advantage too

Specifications:

• Contract full-time basis, Monday-Thursday (8am-5pm), Friday (8am-4:30pm)
• Bukit Merah

Job Summary:

The Operations Support Assistant is a vital member of the operations team, responsible for providing logistical support to ensure the smooth functioning of daily activities in school environment.

Job Description:

• Opening and closing of school premises.
• Maintaining general cleanliness of equipment at the workplace.
• Providing logistical support for school events and activities including carrying and arranging of furniture and equipment
• Any other duties assigned by the supervisor

Requirements:

• Medically fit
• Good team player
• Good communication and interpersonal skills

Specifications:

• Location: Punggol
• Commencement: Mar'24 - Feb'25
• Working hours are as follows:

During Morning Shift:

Mondays to Thursdays: 6:00am to 3pm

Fridays: 6:00am to 2.30pm

During Afternoon Shift:

Mondays to Thursdays: 9:30am to 6.30pm

Fridays: 10:00am to 6.30pm

Overview:

The Receptionist is responsible for managing the front desk and providing administrative support to ensure the smooth functioning of the school's daily operations.

Job Description:

• Reception counter duties such as e-mail handling phonecalls, general enquiries, e-mails / mails & faxes.
• Record delivery of goods/ services, record messages and provide professional customer services
• Administrative duties such as data entries, collation of information, filings, scanning and archiving documents.
• Attend to students feeling unwell.
• Other ad-hoc duties as assigned by the school.

Requirements:

• Good communication and inter-personal skills.
• Good team player with initiative
• Proficient in MS Office such as MS Word, Excel and Powerpoint
• Preferably possess relevant experience in reception and administration in a school environment.

Contract Details:

• 1 year contract, April 2024 - April 2025
• Working hours: 8am - 5pm, weekdays
• Location: Siglap Area

Overview:

The Receptionist is responsible for managing the front desk and providing administrative support to ensure the smooth functioning of the school's daily operations.

Job Description:

• Reception counter duties such as e-mail handling phonecalls, general enquiries, e-mails / mails & faxes.
• Record delivery of goods/ services, record messages and provide professional customer services
• Administrative duties such as data entries, collation of information, filings, scanning and archiving documents.
• Attend to students feeling unwell.
• Other ad-hoc duties as assigned by the school.

Requirements:

• Good communication and inter-personal skills.
• Good team player with initiative
• Proficient in MS Office such as MS Word, Excel and Powerpoint
• Preferably possess relevant experience in reception and administration in a school environment.

Contract Details:

• 1 year contract, March 2024 - Feb 2025.
• Location: Bukit Merah

Overview:

The Receptionist is responsible for managing the front desk and providing administrative support to ensure the smooth functioning of the school's daily operations.

Job Description:

• Reception counter duties such as e-mail handling phonecalls, general enquiries, e-mails / mails & faxes.
• Record delivery of goods/ services, record messages and provide professional customer services
• Administrative duties such as data entries, collation of information, filings, scanning and archiving documents.
• Attend to students feeling unwell.
• Other ad-hoc duties as assigned by the school.

Requirements:

• Good communication and inter-personal skills.
• Good team player with initiative 
• Proficient in MS Office such as MS Word, Excel and Powerpoint 
• Preferably 3 years of relevant experience in reception and administration in a school environment.

Contract Details:

• 1 year contract, March 2024 - Feb 2025. With option to extend.
• Working hours: Weekdays, 9am - 6pm.
• Location: Dakota