Total 10,214 customer experience manager job vacancies in Customer Service category in Singapore

Job Info:

• Working Days: 5 days/week
• Working Hours: 10:30pm - 8am
• Location: Central

Job Description:

• Handles daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfaction
• Anticipate guest needs through observation and offer prompt, efficient service either personally or through effective communication with other departments
• Coordinates with Security with regards to any criminal act within the Hotel or suspicious guests
• Work with relevant departments on vouchers, billing instructions, rebates, deposits to ensure no bad debts, skippers, untraceable charges and allowances.
• Coordinate and take charge of any emergency while higher Management is not on duty in hotel premises. Supervises and executes required emergency procedures in the events of fire, power failure and other emergency situations
• Ensure that pre-check in procedures are effectively carried out according to standard operating procedures
• Deal with guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel
• Manages lobby guest flow effectively to ensure that there is no congestion, jumping in to assist where needed.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

Customer Service Officer (Fresh Graduates Welcome/ North)

Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers.

Trainings are provided/ Fresh Graduates Welcome!

Job Responsibilities

• Provide quality customer service to customers either by telephone or electronically

• Respond and follow up promptly to customer enquiries

• Obtain and evaluate all relevant information to handle enquiries and complaints

• Process orders, forms, applications and requests

• Record details of enquiries and customer interactions including actions taken

• Work effectively with a variety of situations, individual and groups

• Demonstrate effective telephone techniques that meet Quality Assurance standards

Job Requirements:

• GCE ‘O’ Level and above

• Computer literacy (E-mail & MS applications)

• Strong team player

• Self-driven individual with a positive attitude

• Customer-oriented with good interpersonal and communication skills (oral and written)

• Pleasant disposition and personality

• Highly adaptable to a fast-paced and dynamic environment

• Problem analysis and problem-solving skills

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

• MNC
• Monday - Friday: 8:30 AM - 5: 30 PM
• Location: Jurong East
• VB + Comprehensive medical insurance
• Annual Leave from 16 days
• Transport allowance provided (if drive)

Our client is a world leader in HVAC (Heating, Ventilation & Air-Conditioning) equipment & systems, services & solutions.

Responsibilities:

• Engage in project design, including equipment selection and sizing, in alignment with customer specifications.
• Gain a comprehensive understanding of HVAC project scopes to facilitate bidding processes.
• Conduct site surveys, measurements, and participate in pre-bid walkthroughs as necessary. Attend tender clarifications and interviews when requested.
• Conduct site surveys, measurements, and participate in pre-bid walkthroughs as necessary. Attend tender clarifications and interviews when requested.
• Coordinate with relevant stakeholders to prepare project proposals, submit and clarify tenders, and manage contractual documents. Maintain regular communication and follow-up to ensure projects adhere to budget, timelines, and requirements.
• Collaborate with the sales team to generate quotations and track progress for service retrofit projects.
• Source, liaise, and negotiate with suppliers and vendors for quotations and necessary provisions. Compile supplier quotations, assess quotes, and prepare cost sheets.
• Maintain records of estimates and unit costs for all projects.
• Create Bill of Quantity documents.
• Fulfill any other responsibilities as deemed suitable..

Requirements:

• Diploma in Engineering or Building.
• Possess essential experience and expertise in HVAC/ACMV.
• Exhibit familiarity with various HVAC system types and their components.
• Demonstrate proficiency in reading and understanding mechanical drawings and other construction-related documents.
• Showcase knowledge of commercial HVAC and Mechanical Contracting.
• Bring a minimum of 2-3 years of relevant experience.
• Display strong communication and negotiation abilities.
• Possess knowledge or experience in project management, which would be considered advantageous.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Roles & Responsibilities

Customer Care Receptionist

• Performs receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complains via phone, email or general correspondence.
• Maintaining a high degree of patient care at the clinic, ensuring that patients have the best experience possible
• Managing office supplies such as dental products, stationery, equipment and furniture
• Ensure clinic operations run smoothly. Liaise with with appropriate vendors/department to resolve any issues
• Submission of dental claims vis CHAS, Medisave and Dental Insurance portals.
• Administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirement:

• Experience in customer service or reception duties
• Demonstrates good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Candidate must be able to work on at least one weekend (Sat or Sun).

As Service Sales Manager, you will leads a team of sales reps and manages sales efforts, activities, and results. Drives performance against sales targets. Assists in development and execution of sales strategies. Deploys sales tactics, processes and priorities. Provides market expertise and sales support.

What you will do:

• Lead the service sales team and formulate strategies to broaden the service sales portfolio, meet and surpass revenue targets and uphold the utmost level of customer satisfaction.
• Provide outstanding service and value to clients and spearhead revenue growth through service offerings.

How you will do it:

• Lead, mentor, and motivate a team of Service Sales Representatives.
• Set clear sales targets and performance goals for the team.
• Provide training and coaching to enhance the team's skills and product knowledge.
• Develop and implement sales strategies and action plans to achieve service sales targets.
• Identify and pursue new business opportunities within existing and potential customer accounts.
• Analyze market trends and customer needs to adapt and refine sales strategies.
• Build and maintain strong relationships with key clients and partners.
• Understand client needs and develop tailored service solutions to address them.
• Ensure client satisfaction by promptly addressing any concerns or issues.
• Work with service operation leader to ensure work (incl. L&M works) is being consider for the PSA contract.
• Prepare regular sales reports, forecasts, and performance metrics.
• Analyze sales data to identify trends and opportunities for improvement.
• Make data-driven recommendations to enhance sales effectiveness.
• Negotiate service contracts and agreements with clients, ensuring favorable terms for both parties.
• Collaborate with the legal team to review and finalize contracts.
• Ensure that all sales activities comply with company policies and industry regulations.
• Maintain accurate records of sales transactions, contracts, and customer communications.

What we look for:

• Bachelor’s degree in business, Sales, or a related field
• Proven track record of success in service sales, with at least 10 years of experience.
• Strong leadership and team management skills
• Exceptional communication and negotiation abilities
• Excellent problem-solving and analytical skills.
• Knowledge of HVAC/BMS/Fire/SEC products/services is a plus.
• Dynamic and results-oriented

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside, Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week (i.e., 8.30am to 5.30pm)

Job Responsibilities:

• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• Analyze in-house systems and engage teams to be train in more than one skills or systems
• Set training schedule for teams to upgrade their skillsets
• Expand the relations with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customer in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders
• Organize meetings and structural specific goals, targets or objectives for the team
• To work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate.
• To be the one coordinating and managing manpower for his/her team in the event of any staffs’ absence if required
• To be the person carrying out any disciplinary actions if required
• To assist the Management for any tasks assigned to from time to time

Key Competencies

• Well verse in handling and managing License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in License/Bonded/DG clearance permit declarations

Job Requirements

• GCE ‘N’ or ‘O’ Level or relevant education qualifications
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders understands the requests/requirements
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Salary: Basic $2,600 - $3,300 + AWS + VB

Time: Mon - Fri (8.30am - 5.30pm) & alternate Sat (8.30am - 12.30pm)

Location: Pandan Loop

Responsibilities:

• Manage customer orders from inception to delivery and through the entire order-to-cash cycle.
• Liaise with other teams to resolve requests/issues in a timely manner.
• Administer return processing & credit/debit price adjustment.
• Expedite and track customer orders: answer inquiries ( through e-mail, whatsapp, etc.).
• Take corrective actions to resolve customer issues or order fulfilment inefficiencies.
• Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow.

Requirements:

• Good working knowledge of Microsoft Office and systems used within Customer Service systems with expertise to assist less experienced colleagues.
• Min Diploma in Business Admin / Supply Chain.
• Minimum of 1 year previous Customer Service experience in an F&B / FMCG environment including management of complex/challenging customer issues.
• Experience of encouraging others to work to KPI’s/SLA’s.
• Creative thinking ability with proven problem-solving skills including developing new ideas and making projects.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lon Kei Hin | EA Personnel No.: R23116368

The Financial Solutions Knowledge Group (FSKG) insures the training for all Bloomberg salesforce and user support worldwide. The team strategizes together with senior management in order to design, organize, schedule and execute trainings so that our clients can be served in the best possible way by the most knowledgeable representatives.

Our Team:

We train, mentor, and support new hires and experienced reps in Bloomberg Customer and Technical Support teams.

First impressions can make or break a client's perception of an organization. This is why our Bloomberg Customer Support team is about more than just handling inbound phone calls - it's about building a journey for our clients and connecting them to people who keep their businesses alive.

Bloomberg’s Technical Support team is responsible for deploying and supporting Bloomberg’s variety of products and services. The team requires the best in technical troubleshooting and project management.

What’s The Role?

Our team is looking for a hardworking and technically motivated Customer Support Training Specialist to join the team at the Singapore office. As part of the Training team, you'll be responsible for all matters related to developing/maintaining skills and knowledge vital to the success of our Customer Support employees. From the day they join Bloomberg you will help them build technical knowledge to help foster their careers across our firm. Your involvement starts from the design and development of the relevant materials, which will be suitable for either instructor-led, e-learning, or self-directed learning activities. You will consistently link the training to business performance and ensure that your solutions are effective, scalable globally and aligned with our department priorities. In addition, you will play a crucial role in shaping the development and roll-out of new initiatives and enhancements from their early stages through to implementation. You are a self-starter who is comfortable working independently, whilst collaborating closely with a team.

We'll Trust You To:

• Train, mentor, and lead new hires in both the Customer Support and the Technical Support teams
• Plan, design and implement effective advanced trainings and workshops deliberately tailored to our department’s needs, - incorporating industry and market trends
• Deliver classroom, blended, and virtual programs
• Use training related software packages
• Conduct regular needs analysis to establish knowledge gaps and future training needs
• Collect training feedback and measure training success and business impact
• Spearhead incorporation of new workflows and tasks and contribute expertise on department processes and workflows, whilst constantly looking for improvement opportunities
• Establish strong global relationships and work collaboratively with the FSKG team to create standard methodologies and build meaningful trainings
• Be an epic colleague - communicate and work closely with stakeholders such as Business Leaders, SMEs, Strategy and Analytics Team and Engineering on a cross-regional basis
• Be flexible to department needs, able to adapt to changing priorities and conditions and be detail oriented for projects or research as required

You'll Need To Have:

• Demonstrated experience of Bloomberg's Terminal software and its installation processes
• At least 1 year of experience in a technical troubleshooting, implementation, or customer support role
• Demonstrated knowledge of customer support workflow, private IP network and/or FIX connectivity
• A dynamic approach and real passion for delivery of training with a relentless desire for continued learning
• Strong customer focus and technical aptitude with an outstanding level of customer service
• Strong project management, presentation and communication skills (both verbally and in writing)
• Attention to detail with excellent prioritization and time management skills
• A talent for managing without authority, influencing up and networking
• Ability to learn new technologies and workflows quickly and adapt to ever changing work demands with a desire to expand your technological expertise
• Demonstrated continuous career growth within an organisation
• Fluency in both written and spoken English
• Bachelor’s degree or degree-equivalent qualifications

We'd Love To See:

• Experience in training facilitation (in-person and virtual), design and training related qualifications
• Experience motivating others and a track record of leading by example
• Your innovation in enhancing training materials and facilitation and a constant drive for process and workflow improvement
• Strong Microsoft Office skills
• Proficiency in a content authoring tool, preferably Articulate 360
• CompTIA (A+ or Network+) or similar qualification

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for

Responsibilities:

• Handle customers’ queries (via telephone/email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first-level troubleshooting about the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customers in change management campaigns
• Suggest improvements arising from feedback or interaction with the customers
• Submit daily reports promptly

Requirements:

• Diploma and above
• Relevant experience in payroll processing and/or customer service is an advantage
• Meticulous
• Good interpersonal and communication skills
• Result oriented

Only Shortlisted candidates will be notified.

(EA Reg No: 20C0312)

You may submit your resume to [email protected] for immediate processing.

The Company

You would most probably be a customer of our client. They play an important role in Singapores public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world class.

Scope of Position :

• Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
• Assisting in top up, card refunds or card claims

Requirements:

• Minimum GCE N or O Level
• Customer service mindset
• Good communication skills and pleasant disposition
• Must be comfortable with handling large amount of cash
• Willing to work rotating shifts, weekends and Public Holidays
• Mandarin speaking preferred

We’re looking for Centre Manager to join our passionate team at The Oasis. The position form a crucial part of our organization, building lasting relationships with customers and providing quality care to pets. If you’re an animal lover ready for the ins and outs grooming, this is the perfect opportunity for you. Our ideal candidate is hardworking, customer-service oriented, and patient with both pets and people. There’s no better place to launch an exciting, fulfilling career in animal services than The Oasis.

JOB RESPONSIBILITIES:

Responsible for managing all day-to-day duties including the following:

Management:

• Establishing and maintaining guest services, oversees and is accountable for the operation of a store ensuring maximum sales and profitability through merchandising, inventory control, expense control, human resources management, and managing operating costs.
• Analyze and measure business trends; develops and implements plans to maximize sales and meet or exceed goals and objectives.
• Collaborating with Leadership Team during regular meetings regarding any improvements.
• Working with Recruiting & Training Manager to recruit, interview, and hire team members.
• Comparison shop and report results; share information with director and make appropriate price adjustments.
• Review department/store trends and recommend and initiate changes for maximizing goals and objectives.

Financial management:

•  Create financial budgets and projections to manage costs, and make sure that store sales targets are achieved.
• Adhering to budgets and financial goals.
• Managing the P&L to ensure store profitability.
• Performing accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.

Staff: 

• Manage all staff, ensuring that their duties are fulfilled according to timeline and targets. Hire and train new staffs.
• Projecting a positive image within location; leading a team of bathers, groomers, and front desk personnel in maintaining an atmosphere of cooperative teamwork that emphasizes guest service and satisfaction.
• Developing team service and retail goals and guiding the team in goal achievement.
• Coordinating schedules to maximize usage and efficiency.

Pet care and maintenance: 

• Manage to set guidelines and thorough follow up on pet health care of pets. Standard maintenance of premises including pet stations. Manage feeding and grooming roster.
• Checking equipment to ensure proper functioning.
• Ensuring brand standards are kept and the store is always looking (and smelling) it’s best.

Procurement: 

• To help in procurement process of pets including sourcing for suppliers, selection of pets and logistics.
• Inventory products and order new supplies.

Customer service: 

• Maintain and monitor high standards for customer service.
• Maintaining a membership sales culture within the location.
• Responding to customer inquiries or complaints with urgency in a timely manner.

AVA and Authority Guidelines:

•  To ensure all protocols, licensing and compliance of animal care are followed according to Government guidelines.
• Monitoring operations to ensure compliance with applicable health, safety, or hygiene standards.

REQUIREMENTS:

• First and foremost, a love for all pets!
• An entrepreneurial attitude and desire to grow!
• Minimum 5 years’ experience in a management role in the pet service industry.
• Exceptional leadership skills, including motivation and goal-setting
• Minimum Diploma Education’
• Excellent Customer Service skills
• Excellent communication and interpersonal skills.
• Ability to spot and resolve problems efficiently
• Ability to meet deadlines with good time management skills
• Available to work on-call, shifts, after hours, over weekends, and on public holidays.

Part Time Customer Service

• Working Day/ Hour: Saturday & Sunday | 8am-6pm
• Location: Village Hotel / Furama Hotel
• Salary: $12/hr

Job Description:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions, available tour packages and travel arrangements.
• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.
• Resolve customer's issues
• Maintain records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

Qualifications:

• On job training provided

Our client, one of world's largest financial services institutions is looking for:

Customer Service Representative:

Responsibilites:

• Attend to walk-in customers
• Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)
• Assist in customers’ enquiries and ensure service delivery standards are met in achieving total customer satisfaction 
• Prospect and introduce customers to the products and services 
• Educate and migrate customers towards our digital platform
• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback / escalation / complaint
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Ensure compliance with all regulatory requirements
• Contributes to self and team effort by accomplishing related results

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “Customer Service Representative")

Only shortlisted candidates will be notified.

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EA License Number: 10C3636

EA Personnel Name: Saranya Natarajan

EA Personnel Registration Number: R23117583

◻ Recruitment Division and Personnel
- Office manager

◻ Tasks
- (accounting/settlement) Budget execution/expenditure resolution/settlement/settlement audit, conduction fund operation/settlement, etc
- (HR/General Administration) Personnel service of local employees, asset management, tenant enterprise management, etc
- (Customer Management) Support for internal and external customer management and public relations work, etc

◻ Eligibility for application
- Only Singapore citizens and permanent residents can apply (working visa not issued)
- A person who does not have a reason for disqualification for an overseas business trip

◻ preferential treatment
- Preferential treatment for those with knowledge and experience in ICT-related fields, HR/accounting, etc

◻ Other matters
- (Salary) Consultation at the time of interview
- (Working hours) 09:00-18:00 (Monday-Friday) 5 days a week, Singapore holidays closed, and Korea's four major national holidays closed
- Annual and medical insurance is paid in accordance with the Singapore Standards Act

◻ Working area
- CBD

Customer Service Officer (5/5.5 days, office/shift hours, Entry Role)

• 5 or 5.5 days
• Office/shift hours
• Starting from $1,800 per month

Responsibilities

• Deliver excellent customer service through timely and professional response to enquiries
• Assist patients with their requests, e.g. appointments scheduling (new appointments, reschedule or cancel existing appointments) and general enquiries.
• Understand patients’s needs and provide timely, accurate and appropriate information and assistance.
• Registration and updating of patients particulars.

Requirements

• N level and above
• Experience with healthcare settings is an added advantage
• Excellent verbal communication skills
• Proficient in Microsoft office applications

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: NICH) or contact our office at +65 6709 3317 for a confidential discussion.

Job Code: NICH

EA Reg No: R23112658 (Nicholas Heng Zhe Xuan)

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

· 1 Year Contract (Renewable)

· Novena

· Monday – Friday (9.15am – 6.45pm)

· Up to $2500 + Commission + Bonus

Responsibilities:

• Promote & sell Credit facilities (such as Fee Waiver OR Card Activation OR Customer Engagement)
• To achieve individual sales targets
• To adhere to professional standards of behaviour & conduct in dealing with customers and fellow staff
• To continuously think ahead and help to develop solutions to emerging problems
• To continuously suggest ways in improving the team as a whole
• To actively tele-market the Bank's products to customers to generate sales revenue
• To call company provided leads or customers.
• To cross sell personal loans
• Other ad-hoc duties as assigned by supervisor

Period:

• 1 Year Contract (Renewable)

Salary:

• Up to $2500 + Commission + Bonus

Location:

• Novena

Working hours:

• Monday – Friday (9.15am – 6.45pm)

Requirements:

• Candidate must possess at least Secondary School "O" Levels
• Relevant sales/acquisition experience with a proven track record is an added advantage
• Passion and drive to launch sales career to the next level
• Good Communication Skills
• Self-starter, independent and possess excellent interpersonal and communication skills
• Comfortable with Quotas or Sales Targets
• Able to commit to Overtime if needed

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House,
#19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Benefits Summary

· Basic up to $6500 + Variable Bonus

· Annual leave: 16 – 21 days

· Comprehensive medical insurance

· Mon to Fri 8.30am - 5.30pm

· Boon Lay

Job Description

· Leading a team of Service Sales Engineers to achieve department orders and sales target.

· Serve and maintain key customer accounts, always respond to them promptly.

· Developing & building long term customer relationships.

· Actively identify potential opportunities & develop solutions with existing & new customers.

· Gather market intelligence and identify potential customers, ensure potentials are converted to orders for the Company.

· Develop the training plan for sales team to improve their capability to serve the customers.

· Engage the sales team to be motivated and building up their capability.

· Working with other departments to package the solutions for customers.

· Any other responsibilities as deemed appropriate and relevant.

Job Requirements

· Degree in Mechanical/ Electrical Engineering or its equivalent.

· At least 5 years in HVAC or Service Sales field.

· Leadership experience and ability to manage a team.

· Resolves the issue among the team and put in effort in employee engagement.

· Customer driven with excellent communication & interpersonal skills.

· Able to work under stress and tight timeline.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

1007

Temp Admin/Customer Service (Office Hours, Immediate Starter)

Salary up to $2,200
Monday to Friday, Office Hours
Location: Toa Payoh (Walking distance from MRT)

Able to commit until 31 Jan 2024

Responsibilities:

• Assist walk-in customers and visitors
• Handling all incoming calls
• Sort and distribute mails/deliveries/couriers
• Data entry and process documents
• Handle and collect cash payments.
• Assist in ad-hoc administrative duties when required.

Requirement:

• Proficient in Microsoft office (Word & Excel)
• No Experience is welcome (Training provided)

You may email your resume to [email protected] or whatsapp wa.me/6590066657 for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Lee Ming Hui (Reg No. R21102976)

Job scope

• Attending to enquires from emails and in bound calls
• Resolving of problems and implementing solutions by clarifying issues
• Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
• Arranging and booking of appointment for patients
• Other ad hoc duties

Job Requirements

• Min GCE O/N level and above

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO Pte Ltd

License No.: 10C4754

Personnel Name: Hoh Mei Ling

Personnel Registration No.: R21103150

Customer Service Officer - Frontline (contract renewable)
Working Locations: Islandwide, candidate will be placed under relief pool and will be required to roster at far end location if necessary
Working Hours:

• Working hours: Shift work depends on roster and location allocated, required to work on weekends
• There will be split shifts roster (3.15 hours break time)
• Earliest start at 7.45am, latest shift end at 11pm
• Work 4 days rest 1 day, work 4 days rest 2 days, work 3 days rest 1 days and so on

Salary Range: up to $1800 + $100 Transport Allowance + Incentive Allowance + AWS + 2.0 VB (Average payout for last 2 years)

Responsibilities:

• Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
• Assisting in top up, card refunds or card claims.

Requirements:

• Minimum GCE ‘N’ or ‘O’ Level
• Must be comfortable with handling large amount of cash
• Willing to work rotating shifts, weekends and Public Holidays

The Regional Service Sales Manager role is responsible for managing a growing Service Sales team across Asia. This role will be responsible for maximising the full potential of Rotork large installation base. This role requires a dynamic and experienced professional who can develop and execute strategic plans, manage a team of sales representatives, and build strong customer relationships in order to achieve and exceed service sales targets. The successful candidate will work closely with cross-functional teams and stakeholders to ensure the delivery of exceptional service to our clients.

Responsibilities

• Sales Strategy and Planning - Develop and implement sales strategies to drive service revenue growth in the region. Identify market trends, customer needs, and competitor activities to inform strategic planning. Set clear sales targets and develop action plans to achieve and exceed them.
• Team Management - Lead, coach, and mentor a team of service sales representatives to meet their individual and team targets. Provide training and ongoing support to ensure the team's success.
• Customer Relationship Management: Cultivate and maintain strong relationships with key clients and prospective customers. Understand customer needs and tailor solutions to meet their specific requirements.
• Market Analysis and Reporting: Monitor market conditions and competitive landscape to identify opportunities and threats. Prepare regular sales reports and performance metrics for senior management.
• Service Offerings and Pricing: Collaborate with product and service teams to understand offerings and align sales strategies accordingly. Set competitive pricing and create value propositions to attract customers. Becoming the Asia Lead for promoting Rotork’s suite of value added services
  • Upgrading obsolete equipment
  • Services and planned maintenance
  • Predictive Maintenance
  • Spare Part strategies
• Contract Negotiation: Negotiate service agreements and contracts with customers, ensuring they are mutually beneficial and aligned with company objectives.
• Budget Management: Develop and manage the annual sales budget for the region. Monitor expenses and revenues to ensure financial targets are met.
• Compliance and Ethics: Ensure all sales activities adhere to company policies and ethical standards.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodlands)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Responsibilities

• Handle customer enquiries via telephone calls, walk-in, facebook, corporate website, and emails.
• Handle and resolve customer complaints promptly and professionally.
• Consolidate customer feedbacks monthly and share with relevant departments promptly and accurately.
• Manage customer database for customer information, feedbacks, complaints and warranty cards.
• Verification of product defects from walk-in customers.
• Handle sales of spare parts for walk-in customers.
• Other ad-hoc duties as assigned.

Requirements

• Possess good interpersonal skills
• At least 2 years of relevant experience in customer service, preferebly in FMCG industry
• Proficiency in Microsoft Word, Excel, PowerPoint
• Good interpersonal, communication skills and be a committed team player.
• Good command in both written and spoken English.

Job Description

• Manage and oversee multiple levels in the Project Department (Snr. Engineers, Engineers, Draftsman, Supervisors etc)
• Involves highly in implementation and enforcement of new initiatives and disciplinary practices with the department.
• Strategic Planning for the Project team.
• Ensure projects are carried out by Engineers accordingly to tender specifications and customer requirements.
• Determines project responsibilities by identifying project phases and elements, assigning the relevant team to be involved in the project.
• Review projects’ schedules and ensure timely submission of Authorities’ documents.
• Closely monitor the materials consumption and man hours allocated to the projects and ensure it does not exceed the quantities quoted.
• It is mandatory to document all correspondences related to the Project and perform testing and inspection with customers to witness to prevent any unnecessary conflicts in the future.
• Strictly adhere to all relevant safety objectives and legal requirements at all times.
• All drawings and correspondences must be well documented.
• Project Engineers are responsible to conduct frequent site checks weekly to ensure the installation and progress is correct and ahead of schedule and control is in place.
• All engineering issues must be resolved and it is the responsibility of the Project Engineers to attend meetings with the Plumber/ Main-contractor or Consultant.
• Any other ad-hoc duties as and when instructed by Management.

Job’s Holder Specification

• Excellent organizational and management skills
• Lots of initiative, and ability to make strategic planning and good decisions.
• Must possess integrity and drive.
• Ability to withstand emotional distress and work pressure.
• Possess excellent interpersonal skills- to deal with customers and external contacts.
• Preferably, comprehensive knowledge of relevant legal regulations (CP 51)
• Preferably, Possess a Degree in Civil/Mechanical Engineering with a minimum of 5 years relevant work experience.
• Preferably, Must be proficient in AutoCad, and Revit BIM and Microsoft Office.

About our client: Our client is a leading global manufacturer of HVAC (Heating, Ventilation & Air-Conditioning) equipment & systems, services & solutions

About the role:

• Leading a team of Service Sales Engineers to achieve department orders and sales target
• Serve and maintain key customer accounts, always respond to them promptly
• Developing & building long-term customer relationships
• Actively identify potential opportunities & develop solutions with existing & new customers
• Gather market intelligence and identify potential customers, ensure potentials are converted to orders for the Company
• Develop the training plan for the sales team to improve their capability to serve the customers
• Engage the sales team to be motivated and build up their capability
• Working with other departments to package the solutions for customers
• Any other responsibilities as deemed appropriate and relevant.

About you:

• Degree in Mechanical/ Electrical Engineering or its equivalent
• At least 5 years in HVAC or Service Sales field
• Leadership experience and ability to manage a team
• Resolves the issue among the team and put in effort in employee engagement
• Customer-driven with excellent communication & interpersonal skills
• Able to work under stress and tight timelines.
• Candidates who own a vehicle with a valid driving license is preferred.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EA Personnel Name: Paola Jane Ofrasio Fajardo

EAP Reg. No.: R1325507