Total 3,846 medical officer job vacancies in Customer Service category in Singapore

Duties

· Respond to all incoming calls regarding the customers’ issues especially relating to termination requests and turn them into contract renewal.

· Answer all incoming calls promptly and effectively in an efficient and professional manner.

· Document all calls and actions taken into system ensuring that all updates and amendments are accurate.

· Follow through and take ownership on all queries from customer where possible.

· Work towards KPI set by Leader.

· Able to work unsupervised and maintain professionalism.

· Good incident knowledge in the market as a reference to overturn a termination request relating to security needs in homes and businesses.

· Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace.

Requirements

· 1-2 years’ relevant experience within a call centre working environment in banks / telcos preferred

· Min. Nitec in office administration

· Experience with Microsoft Office and able to demonstrate diligence and meticulous traits

· Possess customer centric qualities

· Good interpersonal & phone communication skills.

· Bilingual in English and Mandarin (due to high volume of Mandarin speaking account holders)

· Able to commence work on short notice

· Strong understanding how subscriber life cycle works

· Passion in learning new skills, product, technical knowledge

· Shows tenacity in finishing, especially in the face of resistance

· Pursues everything with energy, drive, and a need to finish

· Strong team player with strong teamwork capability

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Love Yourself Because You Are Precious! Multi-award-winning centre, Ceramique Aesthetics Wellness empower and restores confidence by providing skin, body & wellness solutions. Combining cutting-edge technology & natural ingredients, we provide highly effective result-driven treatments to our valued customers in our three centres. Our products are also available in major e-marketplaces and e-commerce websites.

We are expanding and continuously looking for talents with a growth mindset to join our fun and dynamic team!

Responsibilities:

• Greet and welcome Customers as soon as they arrive at the Salon
• Direct Customer to the appropriate Consultant/Beautician
• Answering phone calls
• Ensure the reception area is tidy and presentable, with all necessary material
• Update calendars and schedule appointments
• Handle POS, and cashiering duties, manage and keep proper records of daily payments received
• Ensure all customers’ issues reported are resolved effectively and promptly
• Deliver personalised service over the telephone to customers in an effective and efficient manner
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Ensure all customers’ issues reported are resolved effectively and promptly
• Other ad-hoc duties

Requirements:

• Relevant customer service experience
• Able to work on weekends and retail hours according to roster-ed shift
• Good interpersonal skills, able to communicate well and work with people across different levels
• Ability to multi-task & prioritize according to situations
• Pleasant disposition & energy to thrive in a fast-paced environment
• Committed, reliable & takes pride in work
• Bilingual, able to speak in Mandarin to handle queries and feedback from Chinese-speaking customers is preferred
• A good employment benefit and good career growth await the successful candidate

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits. We regret that only shortlisted candidates will be notified.

Please be informed that by sending your curriculum vitae (cv) and personal data by way of your job application to Ceramique Aesthetics Wellness, you are deemed to consent to the collecting, using and disclosing by or on behalf of Ceramique Aesthetics Wellness to determine your suitability, eligibility or qualifications for employment with Ceramique Aesthetics Wellness and manage your application for employment with Ceramique Aesthetics Wellness, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Location: 36 Purvis Street (Nearest Mrt : Bugis / City Hall)

Working Days : 5 days (Mon to Fri)

Working Time: 2 Shifts，9.30am to 6.30pm / 2pm to 10pm

Company Profile:

We are a company focusing on stock software analysis and software course learning, with a strong technical research and development team and an excellent sales team. We provide comprehensive stock software solutions and professional stock software course training, have served hundreds of customers, and have been highly praised by customers.

Key responsibilities:

• Improve and organize customer information.
• Timely answer customers’ questions, and remind customer to renew or upgrade products.
• Arrange one to one teaching, coach software operation for new customers.
• Provide specific training according to the learning situation of clients to help them improve their investment level.
• Establish good cooperative relationship with customers.
• Simple video editing skill.

Requirements:

• Diploma in any relevant fields.
• At least 1 year of relevant work experience. We also are open to considering candidates who are new to the workforce and eager to learn and grow with us.
• Excellent communication and interpersonal skills
• Ability to work well in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and ability to maintain accuracy under pressure.
• Proficient in MS Office and other relevant software.

Employee Compensation and Benefits:

• We offer competitive salary and benefits packages, as well as opportunities for career development and advancement within our organization.
• Entitled for the stipulated public holidays.
• Free learning of stock investment professional technical knowledge and practical skills.
• Free use of internationally advanced smart share investment software without alternative products.
• Provide free training and enjoy the opportunity to learn and improve with the company's lecturers.

If you are inexperienced but love to learn and are interested in the stock market and the financial industry, you are welcome to join us.

Responsibilities:

• Provide advice and assistance to passengers in response to enquires (for example journey routes and times, fare and ticketing issues, travel on other modes of transport & travel directions and use of travel interchanges)
• Assist passengers with special needs in boarding/ alighting the trains safely
• Observe and take appropriate action against any failure of equipment and irregularities whilst at stations, including requesting assistance from other railway staff
• Ensure that all passengers comply with the Rapid Transit Systems (RTS) Regulations
• Communicate with OCC and passengers as necessary via train communications equipment
• Monitor the performance of the train whilst travelling and take appropriate action against any irregularities, including requesting assistance from other railway staff
• Deal with train defects in the most safe, effective and efficient manner in accordance with the relevant working manuals and procedures
• Maintain validity of track access qualification and comply with competency assessment
• Drive the Passenger Trains
• Deal with incidents such as Passenger Emergency Communication device being activated, fire on train, detrainment, etc., in the most safe, effective and efficient manner in accordance with the relevant working manuals and procedures
• Perform the duties of Emergency Train Operator in the most safe, effective and efficient manner in accordance with the relevant working manuals and procedures
• Perform other duties as directed by his/ her superiors

Requirements:

• Higher NITEC in Engineering or GCE 'A' or 'O' Levels, with minimum 5 credits for 'O' Level holders
• Preferably with minimum 2 years' working experience in the service or retail industry
• Required to manually operate station and trainborne equipment
• Possess a pleasant disposition and personality
• Good interpersonal skills with a passion to work with people
• Willing to perform shift work
• Ability to identify colours

By submitting your application for this position, you consent to:

a. the collection, use and disclosure of your personal data by SBS Transit Limited and its subsidiaries (“the Company”) for the purposes of your application and potential employment with the Company, including disclosing such personal data to any of SBS Transit Limited’s subsidiaries, affiliates or related corporations (if necessary for processing of job application); and

b. SBS Transit Limited and its subsidiaries' retention of your personal data for 2 years for consideration of future job opportunities (where applicable) from the date of submission of application.

We regret that only shortlisted candidates will be notified.

Intensive training will be provided for shortlisted candidates.

Walk-In Interview:

Venue : DTL Gali Batu MRT Depot

Address: 350 Woodlands Road, Singapore 677730

Date : 21 March 2024

Time : 1PM - 4PM

Job Responsibilities

Co-ordinate with liaise with the customers for booking & shipment readiness and delivery.

Liaise with warehouse.

Arrange planning for trucking, transportation, permit.

Negotiate rate with carrier, vendors & agent.

Pricing – quotation.

Checking and tracing of cargo.

Any other ad hoc duties as assigned.

Job Requirements

Preferably specialized in logistics or equivalent.

Basic understanding on shipping & warehousing knowledge.

Good interpersonal skill & customer service oriented.

Assisting Customer Services Manager for all aspects of moving Import and Export cargo from origin to destination inclusive of the customer service responsibilities.

1. Coordinate with customer for shipment information.

2. Generate Import manifest, tally sheet from OMS

3. Generate Export manifest, tally sheet from OMS

4. Monitoring of ETA of vessel. (portent)

5. Prepare stuffing & unstuffing load plan.

6. Issuing trucking jobs to haulier.

7. Verify final tally sheet from tally clerk after stuffing & unstuffing.

8. Updating CERP for all inbound and outbound process.

9. Updating customer for cargo discrepancy.

10. Liaise with haulier for any container movement and arrangement of return/pick up of empty container.

Warehouse location:

HUB & PORT SERVICES PTE LTD

517 KAMPONG BAHRU ROAD,

KEPPEL DISTRIPARK,

#02-101 & 102 SINGAPORE 099452

Job Description

Maternity cover for 6-months for Engineering Support Department

• Provide day to day customer service support and administrative duties in engineering department.
• Deal with customers via multiple communication channels such as telephones, email and other CRM tools.
• Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service, service appointments of all engineers and other ad-hoc assignment.
• Post-Warranty Service Contract Proposal to customers.
• Manage the preventive maintenance service by coordinating the customer for the PM schedule and update any changes in the records.
• Follow up with Engineers on open maintenance jobs.
• Review the service reports, process engineering quotation on repair work or spare parts and follow up with customer.
• Request quotation from the third party to do the subcontract work, and provide pricing to customer & certificate follow up.
• Act as the main control person for the receipts of all engineers’ job sheets & customer’s purchase/service order, and forwards to respective teams for further action.
• Monitor and update the job status in AX system, ensuring timely invoicing and job closure with customers.
• Responsible for administration of purchasing third party outsourced service contract with principal.
• Work closely with operations team members to coordinate the delivery and issue the billing with customer.
• Coordinate with sales team to arrange the engineers schedule for installation or service maintenance.
• Record case data and customer information accurately into AX system for ease of reporting and follow-up.
• Arrange service tools calibration and maintenance by the third party.
• Provide the Guarantee and Maintenance (Labour and Comprehensive costs) price in tender.
• Getting all spare parts price list from Principals and convert to local pricing. To provide relevant price list for contract / tender purposes.
• Any other duties and responsibilities as and when assigned by immediate superior or management.

Job Requirements

• Min. Diploma in any disciplines
• Minimum 3 years of relevant work experiences in a similar role.
• Good computer skills. Proficient in Excel, Word and Outlook.
• Working knowledge of CRM and ERP systems. Eg: Microsoft AX, Microsoft Dynamics
• Good command of written and spoken English

Competencies

• Adept at handling various communication channel on a daily basis, while consistently resolving customer’s issue.
• Good in communication and interpersonal skill, able to communicate with and influence people positively.
• A positive team member who is able to establish network and rapport with colleagues to achieve results.

Attributes

• Customer-orientated and able to deal with difficult customers.
• Passionate and energized, take initiatives and integrity to support business needs, enhancing individual/team productivity.
• Be a natural multi-task person who has a positive and proactive attitude in problem solving.
• Passionate and energized, take initiatives and integrity are key requisites to this position.
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship.
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

Job Description:

• Handling all incoming and outgoing shipments
• Process customer’s orders/ enquiries timely and accurately and timely responses to emails and requests (internal and external)
• Handling LCL documentation
• Monitor vessel schedule via PSA PortNet, SATS or SIA
• Ensure all customers’ standard operating procedures are followed and updated
• Liaison work with drivers, customers, external vendors and etc
• Manage all customer enquiries
• Resolve operational issues encountered
• Plan, arrange and monitor the deliveries and shipments of the loose cargo
• Identify any risk factors that may impact efficiency and safety during transport execution
• Coordinate closely with the drivers and team of internal coordinators to ensure smooth and efficient transportation
• Review daily transport operational activities and ensure all delivery activities are carried out within schedule in a very efficient and cost-effective manner
• Schedule vehicles for routine servicing / repairs / LTA inspection
• Meet compliance at all times
• Perform any ad-hoc tasks/projects as assigned

Requirements:

• Minimum 1 year experience in Customer Service (Transportation Industry)
• Familiar with PSA PortNet, SATS or SIA
• Minimum 2 years’ experience in Logistics & Supply Chain (Transportation industry preferred)
• Strong communication, presentation and customer service skills
• Reasonable knowledge of Singapore roads, yard and port operations
• Ability to perform under a fast-paced and performance driven environment
• Able to work independently with pro-active attitude
• Ability to communicate with one other languages a plus
• Good communication and customer service skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chong Kar Mun

EA Personnel Reg No: R2089894

You will be responsible for your individual target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them on their appointment.

· Any other ad hoc duties assigned by supervisor or Management.

Requirements:

· Minimum 1 year of outbound call centre experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin speaking clients for booking of appointments.

Our client is Singapore’s leading sustainability-driven energy company. They are looking for a Customer Relations Officer to join their Sales and Operations team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Our client is a chemistry tuition center in Singapore, offering classes for students through engaging teaching methodologies.

Job Highlights:

• Basic Salary: Up to $2300
• Working Hours: (6 days work week) Weekdays 1.00pm-9.45pm, Weekends 8:30am-6:45pm
• Off Day is on a weekday
• Location: Bedok (Opp Bedok MRT)
• Career Advancement Opportunities provided!

Key Responsibilities:

• Front Desk Management (enrollment, registration, handle enquiries, billings/invoices/payments etc).
• Maintain accurate student records, ensuring all required documentation is complete.
• Manage students' attendance, class schedules and communicate any changes in the schedule to relevant parties.
• Provide administrative support to instructors to ensure necessary materials and resources are available when required.
• Management of center's cleanliness
• Any other ad-hoc general admin duties as assigned necessarily.

Requirements:

• A Level/Diploma or above holders, entry level/no experience are welcome to apply.
• Prior experience in an administrative or customer service role in an education centre is preferred.

• Strong organizational, communication and interpersonal skills, with high attention to details.

• Able to multitask and work in a fast-paced environment.
• Proficient in office software (e.g. Microsoft Office) and administrative tools.

• Willing to work extra hours during month end and school holidays.

How to Apply:

Should you be keen to explore the opportunity, click APPLY NOW button!

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina Binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

• Answer calls and emails, meet service standards.
• Manage bookings via websites and online agents.
• Convert inquiries into confirmed guest bookings.
• Upsell rooms efficiently, update booking systems.
• Friendly, organized, supports team with reports.

Requirements:

• Minimum 1 year of customer service working experience.
• Customer-service oriented.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Call Center Officer (Shift)

• 12 months notice
• Location: Suntec
• Comfortable with rotational shift and night shift
• 5.5 days work week

The Client

• MNC IT Consulting

The Opportunity

• Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email and webchat
• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns
• Guide callers in navigating the client website and using the available services
• Gather customer feedback and sentiments and escalate to the relevant parties for further actions
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers
• Maintains and improves service level quality by adhering to standards and guidelines
• Handle ad hoc duties as required

Your Background

• Minimum 1 years of experience in call center environment
• Comfortable with rotational shift and night shift
• 5.5 days work week
• Able to Multitask – Logging tickets, checking KBs while on the call
• Able to do First call resolution expertise to close the call
• Fast paced environment

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The successful candidate will join the Branch’s Customer Service Department which offers consumer banking products such as;

• Savings accounts, fixed deposits, current accounts and remittances services to customers.
• He/She will perform both front-office counter service duties and back- office operational and administrative duties in the department.
• Such duties include handling over the counter banking transactions including opening of accounts; processing inward and outward remittance transactions;
• Processing inter-bank GIRO payments;
• Handling customer enquiries;
• Attending to customers’ account requests; etc.

The preferred candidate must satisfy the following requirements:

• A recognized degree.
• At least 1-year experience handling retail banking transactions in a bank
• Good communication and inter-personal skills
• Strong numeric and PC skills
• Team player and able to work in a fast-paced environment

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

Position: Customer Service Officer (Healthcare)

Salary: $2,200 - $2,700 + AWS + Variable Bonus

Location: Across Singapore

Working Hours / Days: 8.30AM - 5.30PM (Mon – Fri) , 08.30AM – 12.30PM (Alt Sat)

Our Public Healthcare Client located (near MRT) is inviting individuals who enjoys customer service to join their healthcare family as a Patient Service Associate.

Candidates without relevant experiences and positive attitude and has a keen interest in customer service are welcome to apply!

Responsibilities:

• Provide frontline services and general administrative duties of the clinic or centre.
• Maintain overall décor and cleanliness at the clinic, front counter and reception area.
• Attend to patients at counters for registration and payment and appointment line.
• Provide financial counselling where necessary.
• Trace case notes for walk-in cases, billing and charges.
• Account for handover and closing of counter payments.
• Attend to clinic complaints and escalate to higher management when needed.
• Assist doctors with patient’s medical reviews in the consultation rooms.

Requirements:

• Possess GCE "N" Level, GCE "O" Level, Professional Certificate/NiTEC or Diploma.
• Minimum 2 years of relevant working experiences in customer service and customer handling preferred.
• Candidate with experiences in the healthcare industry will be an added advantage.
• Open to work overtime and deployment during pandemic.

Interested applicants, please click the apply button to submit your application.

Alyson Ong

Dynamic Human Capital Pte Ltd

Registration No: R22107466

License No: 12C6253

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Benefits:

• Office hours: 8am to 5pm,balternate Sat 8am to 12pm
• Good MedicalbBenefits
• 13th Month + Performance Bonus

Job Descriptions:

• Handling general enquiries and appointment related requests for the hospital across all touch-points such as Calls/E-faxes/Referrals/Emails/SMS Chat/Live Chat.
• Provide quality customer service and prompt follow-up to callers/patients.
• Liaise and follow up closely with internal departments to resolve patients’ queries.
• Acquire strong knowledge of the products and services, culture and processes.
• Be familiar with the service workflows and requirements as well as service recovery protocol.
• Meet individual KPIs and SLA targets and contribute positively to Contact Centre’s Key Performance Indicators.
• Any other duties assigned by Supervisors/Executives/Assistant Manager/Manager.

What it Takes:

• At least 1 year of professional customer service experience in a call centre will be preferred
• Excellent communication skills and telephone etiquette
• Passion for service excellence
• Computer literate, with good typing and active listening skills
• A strong team player and able to work in a fast-paced and dynamic environment

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

*We regret to inform that only shortlisted candidate will be notified. Thank you

1) Attend to walk-in customers and email enquiries on printing

2) Helping with printing and completing the print job

3) Basic English & PC skills required to answer enquiries

4) Those with experience in the printing industry or skilled with using Adobe Illustrator & Photoshop will be given higher starting salary

Customer Service Officer

• Working Hours: Monday-Friday 8.30am - 5.30pm; Saturday 8.30am - 12.30pm
• Salary: $2,000 - $2,800
• Location: Ubi

Requirements:

• 1 year experience as customer service

Jobs Scope:

• Daily cash collection
• Handle inbound & outbound calls, and reply to emails with regards to general enquiries, complaints, service requests & troubleshooting.
• Email allocation to officers for technical service arrangements.
• Coordinate and liaise closely on service arrangements with various internal departments and external parties to ensure timely response to customers.
• Administrative duties
• Preparation of quotations and bill processing
• Other duties as assigned

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279