Total 4,180 technical support job vacancies in Customer Service category in Singapore

The Infrastructure Engineer will be responsible for day-to-day Support L1 function – Monitoring the alerts and escalate. Follow the SOP and support the L1 function.

Job Description

• Work with infra and app teams on requirement gathering to implementation.
• Review and analyze infrastructure architecture and identify the gaps.
• Perform RHEL OS patching and other administration tasks for cloud projects.
• Guide app team to troubleshoot infra related issues.
• Be the SME for Linux / Unix OR windows administration and automation.
• Drive infra project life cycle – Server provisioning to Cutover.
• Prepares technical project plans for new initiatives in BAU.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Provide level 1 and level 2 application support (technical and functional) to a portfolio of counterpart credit risk applications.
• Analyze and manage incidents/problems/requests coming from users
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
• Supervise and monitor daily and monthly chains and handle user request by working
• closely with project, infrastructure and production teams
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Handle some automation and development to improve support activity
• Prepare and maintain support documentation
• Maintain programmable code outlined in technical instructions and specifications for software applications

Job Qualification

Mandatory

• Candidates should have 3+ years’ experience in application support in a large organization.
• Exposure to Capital Markets applications
• Exposure to Counterparty Credit Risk applications
• Strong knowledge in Sybase, Unix, Shell scripting, Perl and Control-M
• Good knowledge Microsoft Office
• Good knowledge in Control-M
• Knowledge in Financial products (Treasury, FX, Credit, IRD…) is an advantage
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

Good to Have

• ITIL Experience
• French speaking capability is an advantage
• Exposure to Market Risk and Compliance domains is an advantage

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Working Hours

• Required to work on Paris and/or New York and/or Asia time zone*, i.e. 2pm to 11pm/4pm to 1am (summer season) or 3pm to 12am/ 5pm to 2am (winter season), or in accordance to the planned time schedule as required. If necessary, staff may also be required to start work earlier or to extend working hours.
• Note: Staff may be required to be available for on-call support during non-business hours and/or on weekends. Allowance is claimable for such hours.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Responsibilities

• Desktop support
• Provide basic support and troubleshooting to our staffs, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of staffs issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate issues on specific services.
• Liaise with product manufacturers for problem escalation and resolutionYou will be responsible for the end-user’s hard and software related issues as well as our corporate information systems.

Requirements

• Higher Nitec or Diploma in Computer Science/Information Technology.
• Good knowledge on computer networks.
• Strong analytical and problem-solving skills.
• Good understanding and possess troubleshooting know-how on IT infrastructure and software.
• Able to handle sensitive information in confidential manner.
• At least 2 years of IT related working experience.

Key Responsibilities:

• Provide technical support and troubleshooting on network, system, hardware and software
• Perform system administration and user account management
• Perform installation and maintenance of the IT infrastructure (hardware and software)
• Ensure data is handled, transferred or processed according to legal, security and company guidelines
• Identify opportunities for improvement and contribute to ongoing improvement processes
• Develop new manuals and ways to improve current documentation

To succeed in the role, you need to have at least three years of experience in IT Support, with experience in VVIP support as well.

Key Requirements:

• Diploma or degree in information technology, computer science or an IT-related field
• Three years of experience in system/network/computer support on Windows and Windows Servers and backup solutions
• Experienced with hardware troubleshooting and resolving PC/Mac system/network issues
• Experience with VVIP Support will be advantageous
• Experience with Active Directory, GPOs, DNS, DHCP and IIS
• Experienced in engaging cross-functional business, IT stakeholders and vendors
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

This is an excellent opportunity to advance your career with a renowned automotive company. The company is one of the top leaders in the industry with a rich history.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting IT Support job.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1986634 Alphonsus Sim Zheng Wei

This advertisement is for Operations Support Officer.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 Apr 2024 to 31 Mar 2025.

Options to extend the contract for a further period of 2 years.

Benefits:

• 14 days annual leave
• 14 days medical leave

Working Hours:

• Mondays to Tuesdays & Thursdays to Fridays: 7:00am to 4:00pm, inclusive of 1hr lunch break
• Wednesdays: 7:00am to 3:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

• Maintain the general cleanliness of equipment and the workplace
• Provide logistical support for school events and activities, including carrying and arranging furniture and equipment
• General administrative works
• Operate and maintain basic office equipment and materials
• Any other duties assigned by the supervisors

Qualifications, Skills and Experience:

• A team player
• Prior experience in cleaning, logistics or simple administrative duties would be preferred
• Physically fit and resilience to be able to perform the role effectively

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Educational Support Teacher (EST)

Branch Needed: Ghim Moh / Pasir Ris / Marsiling
Working day: Mon - Fri

Working hours : 8.30am -5.30pm

Salary : Max $4500 (Depends on exp)

Position Overview

The Educational Support Teacher’s (EST) primary role is to support class teachers and children with developmental concerns/ special needs in the implementation of appropriate educational programming within an inclusive learning environment to ensure that each child’s potential is maximised. In addition, they also work closely with families and caregivers, early intervention professionals to support the delivery of programme and services.

Job Requirement

- Specialist Diploma in Early Childhood Intervention (Special Needs) (SDESN) or relevant

Job Scope

• Retrieve child's case information from SSNET system.
• Consolidate information about the child from relevant sources (e.g., parents, SGEnable referral report, psychological report, previous intervention report, Brigance)
• Share information with class teachers and principal.
• Provide teachers some information about the disability
• Conduct baseline assessments to formulate Individualised Education Plan (IEP)
• Collaborate with teacher(s), the parents/caregivers, and the medical and allied health professionals to identify the child’s needs and IEP functional goals.
• Support class teachers by demonstrating intervention strategies to work towards achievement of IEP goals.
• Support the teachers to facilitate the child’s access and participation in the classroom activities through evidence based inclusive practices: curriculum modifications, embedded learning opportunities and child-focused instructions (one-on-one intervention).
• Document the child’s progress in the IEP Progress Report and make appropriate recommendations in discussion with teacher(s) and other programme professionals (if any).
• Communicate the child’s progress and follow-up plans (if any) with teacher(s) and parents/caregivers.
• Demonstrate good time management by managing scheduling for screening, education support and collaborating with teachers and others.
• Any other duties as and when assigned by the immediate superior / management.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Customer Service Officer | Tai Seng

• Working Hours: Monday-Friday 8.30am - 5.30pm; Saturday 8.30am - 12.30pm
• Salary: $2,000 - $2,800
• Location: Oxley Bizhub 1 - Taiseng

Requirements:

• 1 year experience as customer service

Jobs Scope:

• Daily cash collection
• Handle inbound & outbound calls, and reply to emails with regards to general enquiries, complaints, service requests & troubleshooting.
• Email allocation to officers for technical service arrangements.
• Coordinate and liaise closely on service arrangements with various internal departments and external parties to ensure timely response to customers.
• Administrative duties
• Preparation of quotations and bill processing
• Other duties as assigned

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

• Provide first level technical support to end-users for desktop and laptop hardware, software, basic infrastructure, and network issues.
• Diagnose and resolve issues related to desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and network-related activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

Requirements

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Knowledge of ITIL processes and practices.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Must have experience in IT admin- Eg: Onboarding and processes and templates that cdd need to follow up.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hours, if required.
  

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician
• (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• NURUL ATIKA BINTE KASSIM • REG Number R1986508

Responsibilities:

• Providing level 2 End User Computing support for VIP users both onsite and remote
• Well verse in Windows OS and MS office applications.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for MAC, IOS, and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.

Requirement:

• Diploma/Bachelor’s degree
• Hands on VIP support experience of 2-5 years in providing VIP support both onsite and remote
• Confidence with excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Our client is Singapore’s leading sustainability-driven energy company. They are looking for a Customer Relations Officer to join their Sales and Operations team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Work Schedule: Monday to Friday, 09:30 am – 06:30 pm

Location: One North MRT

Salary Range: $2,200 to $3,000

Job Description:

• Assist in various customer service tasks including data entry, invoice processing, and other finance or customer service-related duties.
• Perform general administrative duties such as document sorting, filing, data entry, binding, scanning, etc.
• Match invoices with system records and maintain organized filing systems.
• Coordinate with internal colleagues and business partners for invoice processing.
• Occasionally attend to walk-ins (couriers, delivery personnel, etc.).
• Identify and resolve process gaps and customer issues to improve team productivity and operations efficiency.
• Perform any other ad-hoc duties as assigned.

Requirements:

• GCE "O" Level, GCE "A" Level, or Diploma in Business Management or equivalent with a minimum of 2 years of call centre experience.
• Proficient in MS Office applications (Word, Excel, PowerPoint).
• Strong time management, document management, administrative, and project coordination skills.
• Results and service-oriented with excellent communication skills.
• A proactive team player who can also work independently in challenging timelines.
• Meticulous, efficient, enthusiastic, and resourceful with a "can-do" attitude.

Job Description: Operations Support Officer

Name of School

St. Margaret’s School (Secondary)

Location Address

111 Farrer Road, Singapore 259240

Duration: This is a contractual position with a contract period from April 1, 2024, to March 31, 2025, with the option to extend for a further period of two years based on performance and mutual agreement.

Working Hours:

• Mondays to Tuesdays & Thursdays to Fridays: 7:00 am to 4:00 pm (inclusive of 1-hour lunch break)
• Wednesdays: 7:00 am to 3:30 pm (inclusive of 1-hour lunch break)
• No service required on Saturdays, Sundays, and gazetted public holidays.

Position Overview: St. Margaret’s School (Secondary) is seeking a competent Operations Support Officer to join our team. The selected candidate will be responsible for providing operational support to ensure the smooth functioning of school activities and events. This role requires a proactive individual with a strong work ethic and the ability to work effectively within a team.

Key Responsibilities:

1. Maintain the general cleanliness of equipment and the workplace to ensure a safe and hygienic environment for students, staff, and visitors.
2. Provide logistical support for school events and activities, including the transportation, arrangement, and set up of furniture and equipment as required.
3. Assist in general administrative tasks such as filing, data entry, and document preparation to support the efficient operation of the school office.
4. Operate and maintain basic office equipment and materials, ensuring they are in good working condition.
5. Perform any other duties as assigned by supervisors to contribute to the overall objectives of the school.

Qualifications and Skills:

• A team player with excellent interpersonal and communication skills.
• Prior experience in cleaning, logistics, or simple administrative duties would be advantageous.
• Physical fitness and resilience to effectively perform the duties of the role.
• Ability to work independently with minimal supervision and prioritize tasks efficiently.
• Strong attention to detail and a proactive approach to problem-solving.
• Proficiency in basic computer skills and familiarity with office equipment.

*NEW* L1-L2 Desktop Support - up to 4,500 with Bonus ( Rolling Contract)

LOCATION : CBD AND WEST

Our client is one of the leading food and agriculture trading firms, known for its stable and friendly working environment. They are currently seeking an experienced L1-L2 Technical Support Engineer. The ideal applicant will provide general BAU IT support to internal users.

We are looking for someone with strong interpersonal and communication skills in English and the following technical skills:

Must

• Minimum of 2+ years of L1-L2 technical support experience in a large corporate infrastructure (250 user environment).
• Support experience in Windows 7 &10, Mac OSX, patch management, Active Directory, ServiceNow or similar , Office 365 and essential applications such as Microsoft Office.Hands-on experience in desktop, laptop, printer, and scanner configuration.
• L2 level troubleshooting for LAN/WAN/MPLS. Basic administration knowledge of systems and servers, phone systems, and wireless infrastructure related to the network.
• Experience in troubleshooting all office network-related issues, such as switches and WIFI

Others

• Ability to adhere to the organization’s standards, processes, and procedures.
• Good command of English and strong communication skills, both written and interpersonal.
• A team player who can work with minimal supervision and collaborate with heterogeneous teams.
• Good time management and multitasking capabilities.
• Proactive with meticulous attention to detail.
• Willingness to learn, take ownership, and show initiative to achieve desired results.
• Ability to work in a diverse multicultural environment.
• Good to have system migration & office move projects experience
• Hardware support

Anyone with relevant experience is welcome to chat. For more details, please email [email protected].

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

Responsibilities:

• Mainly assist the Service Operations Engineers.
• Offer customer service to all client in an effort to increase satisfaction and service sales.
• Provide the Service Field Executive input on a regular basis to enhance efficiency of Service Operations.
• Support Service Operations Engineers in achieving their service sales goals and collecting payments.
• Strengthen partnerships with both contractual and non-contractual clients.
• Guarantee service sales forecasts and work pricing are accurate.
• Uplift and encourage department employees.
• Motivate service operations engineers to pursue service sales prospects.

Requirements:

• Minimum certificate in science or engineering, or similar studies
• Knowledge of maintaining and repairing air conditioners
• Capable of using Microsoft Office programs

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

1. Min 3 years of proven experience as a Middleware engineer, with a focus on Red Hat JBoss, IBM WebSphere, and IBM MQ.

2. Strong understanding of application server concepts and technologies.

3. Proficiency in installing, configuring, and administering Red Hat JBoss and IBM WebSphere application servers.

4. Knowledge of IBM MQ messaging middleware, including queue managers, channels, and message queuing protocols.

5. Familiarity with enterprise application architectures and deployment methodologies.

6. Experience in troubleshooting and resolving middleware-related issues in a production environment.

7. Strong scripting and automation skills (e.g., Shell, Python, or PowerShell).

8. Solid understanding of networking concepts and protocols.

9. Excellent problem-solving and analytical skills.

10. Strong communication and collaboration skills.

11. Certifications in Red Hat JBoss, IBM WebSphere, or IBM MQ preferred.

Requirements:

12. Bachelor's degree in computer science, information technology, or a related field.

13. Min 3 years of proven experience as a Middleware Engineer, with a focus on Red Hat JBoss, IBM WebSphere, and IBM MQ.

14. Strong understanding of application server concepts and technologies.

15. Proficiency in installing, configuring, and administering Red Hat JBoss and IBM WebSphere application servers.

16. Knowledge of IBM MQ messaging middleware, including queue managers, channels, and message queuing protocols.

17. Familiarity with enterprise application architectures and deployment methodologies.

18. Experience in troubleshooting and resolving middleware-related issues in a production environment.

19. Strong scripting and automation skills (e.g., Shell, Python, or PowerShell).

20. Solid understanding of networking concepts and protocols.

21. Excellent problem-solving and analytical skills.

22. Strong communication and collaboration skills.

23. Certifications in Red Hat JBoss, IBM WebSphere, or IBM MQ preferred.

Job Description

• Customer service and indoor sales support for NVOCC.
• In charge of Booking issuance.
• Calling the customers on daily basis.
• Supporting sales and marketing team.
• Monitoring the DF Loading and calling the customer to get booking to fulfil the DF Vessels.
• as well as open slot.
• Quoting and Co-ordinating with Corporate Customers.
• Submitting the Performance report to the principle weekly and monthly.
• Submitting Loading and inventory report to Country Manager.
• File the rates in the system.
• Getting DG approval from the Feeder / HAZ Team/PODs.
• Getting Flexi Approval from the Feeder.
• DF vessel meeting and space allocation.

Job Requirements

• Experience in handling dry vans, NVOCC.
• Good communication skill.
• Proactive, and ability to work hard.
• Willing to take challenges to enhance long term career progression.
• Pricing and Budgeting Experience in shipping.

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 2600 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical research, preparing documentation, and overseeing testing and implementation processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66174 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

#NEW# Support (Ops) Engineer - Financial Markets & Global Treasury

We are seeking a highly skilled and motivated Support (Ops) Engineer to join a dynamic team in Singapore. This role is part of global squads located in Brussels, Bucharest, and Singapore within the Competitive Pricing area in the Financial Markets domain.

Role and Work Environment:

As an Ops Engineer in the Financial Markets & Global Treasury, you will be an integral part of delivering key components within the Competitive Pricing area in Wholesale Banking Financial Markets. You will work alongside global squads to contribute to an in-house Front-Office real-time pricing, Sales Trader Workflow, and pricing service for various derivatives.

Key Responsibilities:

• Take primary responsibility for the stability of applications, identifying and resolving incidents related to application and system-related problems.
• Monitor, manage, study, and run the application/service, contributing to the completion of all activities in the backlog.
• Work collaboratively with colleagues from different areas of expertise, expanding knowledge relevant to the squad's mission.
• Contribute to all sprint events, utilizing functional expertise and experience.
• Provide L2 support covering both functional and technical needs during ASIA trading hours.
• Perform data improvement by configuring new and existing products, reports, and processes.
• Oversee and manage production incidents arising during trading activities, coordinating with relevant teams and stakeholders to minimize disruptions.
• Offer expertise in derivatives and risk management, troubleshoot issues, and optimize market risk reporting and modeling.
• Conduct functional testing and Change Management activities to ensure safe deliveries to the Production environment.
• Collaborate with Quants teams to optimize performance of data-synapse grid computing.
• Drive effective problem management, ensuring preventive and detective measures are identified and resolved through the backlog.
• Build, enhance, and maintain tooling and scripts to automate repetitive or error-prone tasks.

Requirements (MUST)

• Education: Bachelor’s degree in a relevant field (preferred).
• Experience: Minimum of 1+ years in Trade application Support or Technical Operational Engineering or related roles.
• FX trading application experience

Bonus Skills:

• Refinitiv RET-AD

For more information, please contact [email protected]

Role:

• Provide technical support to desktop/laptop PCs, printers, monitors and other hardware in office environment.
• Coordinate with level 2/3 support engineers to provide support by corresponding to support tickets within decided period.
• Assist IT department staff on IT asset management such as updating, moving, and disposing laptops, monitors and printers.
• Support engineers updating, organizing, and managing user manuals regarding daily helpdesk operations.
• Perform daily basis server check using server checklist.
• Other ad-hoc technical tasks may be required.

Requirement:

• At least Diploma in Information Technology, Computer Science, or related field.
• At least 2-3 years proven experience in an IT Helpdesk or Support role.
• Basic knowledge of computer hardware, software, and networking.
• Experience with configuring and managing laptops.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a Team.

Sumit Sambhi

EA License No. – 23C2060

EA Registration No. - R1330510

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibility

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
• Perform troubleshooting in systems and report the status to superior on time without delay .
• To support project from another team/section/department as instructed by superior .
• To perform any ad-hoc assignment as instructed by superior .

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Aftersales Support Executive

Working location : on board of vessels (West side)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams
• Min. Diploma in Electrical and Electronic

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Perform a variety of cleaning activities, such as sweeping, mopping, dusting, and polishing.
• Ensure that all rooms are cared for and inspected according to standards.
• Protect equipment and make sure there are no inadequacies.
• Notify superiors of any damages, deficits, and disturbances.
• Deal with reasonable complaints/requests with professionalism and patience.
• Check stocking levels of all consumables and replace them when appropriate.

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales and Operations team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)