Total 1,299 Customer Service job vacancies in PAS-Wisma Geylang Serai

Barista/FOH Service Crew

Company Background

Knots Cafe is a lifestyle cafe that provides service of fresh food, flowers and furniture. We welcome you to join our friendly and family-oriented company. We pride ourselves on our friendly working environment and strong team spirit.

More information at http://knotscafeandliving.com/cafe/

Responsibilities

The Barista/FOH Service Crew will provide excellent service in the area of preparation of coffee / tea / other beverages ( hot & cold ), as well as in the front of house of the cafe, ensuring to a good dining experience for our customers.

• Grind / brew coffee and tea as well as other beverages ( hot & cold )
• Developing and maintaining well-crafted and tasty beverages
• Preparation of front counter foods and drinks
• Welcoming customers and taking orders
• Allocating tables and seats to customers
• Track and take reservations
• Cashiering with POS system
• Maintaining a clean and sanitized environment
• Follow Food Safety & Hygiene guidelines
• Cleaning and maintaining cleanliness of barista machine and other paraphernalia
• Adhere to Operations policies and procedures
• Take inventory and replenish stocks where applicable
• Other ad hoc duties requirement with the FOH team

Requirements

• Relevant experience is a PLUS
• Customer-oriented
• Team-player
• Attention to detail
• Able to work under pressure
• Hardworking and willing to learn
• Passion for the craft and keep abreast of latest trends for coffee aficionados
• English-speaking is a MUST
• Able to start work ASAP
• Minimum Higher Nitec Education

Location :

Paya Lebar ( 5-min walk from MACPHERSON MRT Station – Circle Line / Downtown Line )

Remuneration & Working Hours :

Salary : Ranging $2000.00 -$2700.00 per month

Working Hours : 5 - 5.5 days per work week ( 44hrs + OTs ) - Rotational weekdays / weekends off

Job Types: Full-time, Permanent

Salary: $1,900.00 - $2,500.00 per month

Benefits:

• Employee discount
• Food provided

Position Summary

The IT Technical Support position will perform a variety of duties related to providing IT support to our users, offices, and vessels. The role also provides a high level of IT technical support and assistance to other functions within the larger IT team. The role involves installation, configuration and maintenance of computer hardware, software, systems, networks, mobile devices, printers, scanners, troubleshooting and resolving computer hardware and software faults, managing inventory, creating user manuals, process documentation and administration / maintenance of the Active Directory and Office 365.

Major Responsibilities

· Monitors and responds to system, communications, and client problems via our Zendesk ticketing system.

· Provides maintenance and general day-to-day running of the helpdesk system – Zendesk.

· Takes ownership of multiple different IT tools/applications, providing full setup/configuration/support.

· Deals with walk-up requests and ticket/call escalations from third-party first line support.

· Inputs issues and resolutions of problems into Zendesk with adherence to best-of-class ticket fundamentals.

· Adheres to the employee onboarding/employee status changes/terminations (SAF) process and is responsible for the completion of all requirements for new hires, role changes and account terminations.

· Work with the Manager, Vessel IT Systems and wider support team to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented.

· Maintains local office IT equipment setup, managing spares and pro-actively refreshing hardware as required.

· Installs, configures, modifies, and tests computer hardware such as workstations, printers, and other equipment such scanners, switches, network cards; installs and test software according to established procedures.

· Setup and installation of server operating systems and associated hardware related to both shore and vessel environments.

· Performs Active Directory functions such as user network access permission, AD account administration, workstation administration, and other AD administrative functions.

· Performs Office 365/Azure administrative functions, including Teams and SharePoint setup and configuration.

· Communicates with external vendors and partners regarding maintenance and incident support by performing duties such as problem escalation, remote support calls, and troubleshooting where applicable.

· Creates and maintains technical documentation (user guides, how-to documents, local configuration information etc.).

· Participates in the second level on-call rotation, providing evening and weekend support whether in the office or remotely when required.

· Provides support for conferences including audio and visual setups.

· Provides IT Orientations and delivers IT related training for users.

· Undertakes self-study to improve technical knowledge and keep current with new and upcoming technologies.

· Leads or assists on IT projects and other duties as assigned.

· Travels to other offices or vessels as required for operational support, upgrades, implementations, and projects.

Requirements (Knowledge, Skills & Abilities)

· Experience in a 2nd line support role supporting larger user bases (200+ users).

· Experience within 2nd line role related to support/networking/servers.

· Strong communication skills.

· Strong customer service approach and team player.

Preferred

· Relevant professional qualifications (Cisco/Microsoft).

· Experience with VSAT systems with respect to vessel comms equipment.

The Singapore National Employers Federation (SNEF) is a trade union of employers.

Our mission is to advance tripartism and enhance labour market flexibility to enable employers to implement responsible employment practices for sustainable growth. SNEF has a membership of over 3,500 companies with a combined workforce of over 800,000.

Role and Responsibilities:

• Promote training courses, services or products in fulfilling training needs of the customers’ workforce.
• Reach out to new potential customers as well as engaging current account holders in order to achieve the sales goals, objectives and KPIs.
• Customise sales proposals and presentations in accordance with customers’ training requirement.
• Analyse market/industry training trends and match to existing and potential customers’ profile.
• Collaborate with trainers/partners to deliver quality program according to the customers’ requirement.
• Provide administrative and logistics support for workshops and training courses.
• Understand customers’ training related concerns and discuss it with the trainers to come out with recommendations.
• Monthly update on engagement activities, work plans, sales analysis and results.
• Create and maintain a database of current and potential customers.

Requirements

• Minimum Diploma in Marketing, Business & Administration and related
• Proficient in MS Office
• Good communication and interpersonal skills
• Able to multi-task, quick to adapt and work in a fast pace environment
• Possess good planning and organizing skills
• Resourceful and able to work independently or in teams
• Self-motivated individual with strong drive for results

Customer Care Officer (1 Year Contract)

Work Office Location : Yio Chu Kang

Working Hours: Mon – Fri, 830am – 6pm, Alternate Sat, half day

Responsibilities

• Provide advisories to facilitate the employment of both local and foreign manpower in Singapore, handling claims and complaints regarding employment and related disputes etc.
• Maintain up-to-date knowledge of any new/change information to ensure accurate advice are given to customers.
• Ability to work well in a fast-paced environment with constant introduction of new government policies and requirements
• Handle calls during crisis situations and build rapport with the callers and report to supervisors for further action.
• Providing feedback on processes, suggesting improvements to enhance skills and knowledge.

Requirements:

• Proficient in Microsoft Office tools
• Must be comfortable in handling queries from callers
• No experience required as training will be provided
  

Interested candidates, kindly email your updated resume to [email protected] or contact me via whatsapp at +65 8832 5996. Thank you.

EA Personnel: Irene Lim Choo Eng

EA Personnel No: R1110784
EA License No: 05C3451

* All races are welcome and only for Singaporean / PR

* Full-time/ Part-time - Male/ female beautician

* Perform facial acne treatment & pore refining - Carry out treatment according to company standard operating procedure and service standard.

* Maintain high level of professionalism Customer service - Be polite and Courtesy when greeting the guest

* Self-discipline on personal hygienic, maintain cleanliness at all times and presentable

* Able to converse in different languages for multi-languages

* Related skill in Therapist / Beautician is an advantage.

* For new beautician, company will arrange for course for those interested in service sector and have the willingness to learn the skill and have a positive working attitude.

* Basic salary S$4000-S$5000

On behalf of the hiring company that specialises in agricultural-related chemicals, we are looking for a suitable candidate to join them as Research & Development (R&D) Head.

Responsibilities

1. Responsible for the management of research and development business operations in Singapore, including research management, daily operational management, achieving annual research and development goals, and regularly reporting operational management to Headquarters.
2. Understand the latest technology of new products in the market, organize relevant technology development activities, expand overseas research and development cooperation platforms including collaboration with universities（such as NUS and NTU）, institutions, and industry-leading enterprises, organize technical cooperation and exchange activities, seek technical partners, and establish long-term cooperative relationships.
3. Organise the formulation of internal management structure and various basic management systems of overseas research and development unit, and improve the internal management system.
4. Strictly comply with the laws, regulations, standards, and various management systems, and take technical leadership responsibility for occupational health and safety work.
5. Responsible for external relations, including communication and coordination with local government and its institutions, to establish a long-term stable business environment for the development of R & Development unit in Singapore.

Requirements

1. Full-time graduate education in Chemistry or Chemical Engineering,
2. Minimum 8 years of research and development work experience, including more than 5 years of experience as a project leader.
3. Familiar with local policies and regulations in Singapore, especially those related to the company's R&D activities.
4. Have a good level of influence in the industry, with academic achievements or rich project experience.
5. Possesses strong ability in new technology innovation development and engineering transformation.
6. Strong insight into the technology market and ability in technical market analysis.
7. Identify with the company's values, adhere to principles, able to independently perform corporate management functions, and possess the basic qualities of a professional manager.
8. Strong leadership skills, and excellent interpersonal and social activity capabilities.
9. Proficient in English and Mandarin

EA License : 10C3884 | EA Registration : R1102504

Scope of Work:

Installation and support of Desktops, Laptops, printers (desk-jet / Laser-jet / Dot Matrix / Barcode / Multifunction / Plotters) Projectors, Access control equipment, Network Devices, scanners, plotters, IP Telephony systems.

First Level support for PC / Desktop / Laptops.

Verification of hardware configuration with customer baseline.

HW / SW installation as per the checklist defined with user sign-off

Configuration of Desktops as per checklist defined with user signoff

Hardware Support

Installation of software and troubleshooting related problems

IMAC Services

Other activities defined by customer

Remote desktop support

Coordination with various levels of customer' business team

ITIL processes/ Practices adherence

IT Asset Administration

Jobs Requirements:

a. 1-2 years of working experience as a Technical Support engineer

b. 1-2 years of working experience and practices of ITSM or ITIL framework

c. Fluent in English and local language

Responsibilities

· Manage season parking customer accounts and maintain an accurate and current customer database

· Effectively communicate with season parking customers via telephone, face-to-face and written communication

· Handle complaints, provide appropriate solutions and alternatives within the stipulated time limits, and follow up to ensure resolution

· Monitor and follow up on outstanding accounts & ensure payments are received promptly

· Communicate and coordinate with internal departments at all levels

· Analyse statistics and compile accurate reports

Job Requirements

· Diploma in Business Administration/Marketing or equivalent

· Preferably with 2 Year(s) of relevant experience in related field

· Good team player with ability to work under a fast-paced environment

· Self-motivated, resourceful, meticulous and organized

· Possess initiative and a customer-oriented attitude

· Good interpersonal and communication skills

· Well versed in Microsoft Office applications such as but not limited to excel and word

1) Trainee Techs

• PC literate
• No experience required
• Full course on the job training will be provided
• AWS Bonus + Insurance coverage

2) Technicians

• PC literate & some experience in other technical fields are welcome to apply
• Full course on the job training will be provided
• Candidates whom possess own motorbike will be an added advantage
• Salary will commensurate with experience
• AWS Bonus + Insurance coverage

3) IT Technicians

• Basic networking skill, Setup/Support/WLAN.
• Practical Training will be provided.
• Junior and Senior positions available.

Descriptions:

• Monitor the service quality to ensure customer / experience / service quality meet the standard.
• Follow up on customer's enquiries, requests and feedback with customers and internal stakeholder.
• Review and enhance processes and procedures to ensure efficiency of the operation.
• Deliver a professional, prompt and high quality service experience to customers and internal stakeholder over emails and walk-in.
• Make outgoing calls to customers.
• Resolve complicated / escalated issues.
• Handling time for Customer care Centre KPI = < 20 minutes.
• Ability to work under pressure and manage customers' expectations.

Requirements

• Teamwork, independent, excellent verbal and written communication skills, problem solving skills, good interpersonal skills.
• Fast and accurate computer skills, self driven, resourceful, customer-orientated and strong customer focus.

To Apply, kindly click on the "APPLY NOW" button.
We regret to inform that only shortlisted candidates will be contacted.

Staffking Pte Ltd (20C0358) | Jonathan Tan (R1440473)

My client in the maritime industry is seeking a service technician to support the team.

Job Responsibilities:

· Reporting to Head of Operations

· Work closely with Project Manager

· Responsible for preparations and executive of customers’ project Initiation

· To release to Operation including coordination, system assembly, testing, implementation, execution, control, and completion of specific projects ensuring consistency with company’s strategy, commitments, and goals

· Work closely with the various team to ensure successful implementation of the projects from contract award to system commissioning and delivery to our customers.

Duties:

· Generate bill of material based on the order requirement.

· Work with the Production Manager to ensure all deliverables within the projects, meet required quality level, budgets, and timescale.

· System Assembly, Testing, Shipment, Warehouse and Stock Management

· Coordinate with various departments to resolve customers' queries.

· Provide remote support.

· Attend to assignment according to requirement locally and overseas.

· Carry out in house testing on new products.

· Liaise with contractors and customers to ensure on time delivery of projects.

· Attend Local or Overseas Site Survey

· Attend Local or Overseas Commissioning onboard vessels.

· Prepare report according to Site Survey requirement and post commissioning.

Requirement:

· Diploma/Degree in Electrical, Electronics, Mechanical or equivalent

· Provide technical support to customers.

· Troubleshoot/ isolate faults and repair faults.

· Work on all other ad-hoc tasks as assigned by the Head - Operations from time to time.

- Comfortable in going onboard vessels to do servicing

- Location near Tai Seng MRT

Looking for Freelance Ad Hoc or On-Call Trainers that will train corporate courses for a wide range of organizations and companies all over the globe.
Full list of courses is listed on ( https://knowlesti.sg/corporate-training-courses-in-singapore/)

Required skills for the job:

-Must have good communication skills.
-Must be adaptable to current training trends.
-Must be fluent in English (other languages are also encouraged).
-Must provide an interactive training session while maintaining the quality, efficiency, and accuracy of delivering knowledge to the clients.
-Must be knowledgeable in different corporate training courses (e.g. Anger Management, Conflict Resolution, Crisis Management, Event Planning, Interpersonal Skills, Time Management, and many more)

Trainers in other fields of expertise can also apply by indicating their field of expertise/skills not mentioned above and skilled to train.

Responsibility

• Attend to walk in, phone call, and email enquiries
• Issue quotation and meet customer to get project briefing and give material samples
• Develop, manage and build relationships with major trade distributers
• Conduct cold calls and other marketing strategies to generate new accounts
• Attend mock up presentations
• Liaise with local and oversees suppliers
• Achieve sales targets
• Help with general sales support duties such as doing powerpoint presentations and house keeping of materials library.

Requirements:

• Team player and able to work independently

Job Description

• Provide onsite support at client’s premise, remote support by phone and email, and standby support;
• Meet service level expectations by responding promptly to clients’ incident tickets and liaising with internal team to close the tickets;
• Install and configure hardware, IOT devices and software;
• Troubleshoot hardware and software problems, including network and security issues;
• Monitor server health and perform maintenance and tuning on Windows server and MS SQL server;
• Comply with all applicable company product/project development and release processes;
• To assist in any other work as required by the company.

Job Requirement

• Diploma / Degree in IT, Computer Engineering or equivalent
• Fresh graduates are welcome to apply. Candidates with working experience will be advantage;
• Able to understand and write SQL scripts;
• Practical experience with Windows server, MS SQL, enterprise network, enterprise security, HA;
• Practical experience with healthcare IT will be advantages;
• Strong interest in IT and customer service;
• Good interpersonal, communication (written and oral in English), and troubleshooting skills;
• Experience in healthcare IT, MS SQL scripts, ASP.NET, enterprise network and security, HA;
• Member of our IT support team to provide technical support to our clients;
• Keen to learn, hardworking, disciplined, and responsible.

Duties and Responsibilities

• Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
• Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
• Monitor and maintain proper inventory of hardware and software licenses
• Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
• Compile and prepare reports regularly
• Travel to stores for support when needed
• Setting up, managing and maintaining IT-related equipment for new workstations or stores
• Update and maintain Policy & Procedures for the IT Department
• Keep updated with latest technology and security risks
• Any other IT adhoc duties that may be assigned from time-to-time

Personality and Competencies/Skills

• Meticulous and organised
• Able to multi task and able to work under pressure in a fast-paced environment
• Team player, able to work independently with minimal supervision
• Good communication and interpersonal skills

Experience and Qualifications

• Diploma/Degree in IT or related field
• Minimum 2 years of working experience as an IT personnel or related industry

Job Description:

To assist the Sales Department to generate quotation

Perform Sales admin Duties

Handle any sales enquires

Any other task required by the company

Job Requirements :

Diploma in Electrical / Intelligent Building / Mechatronic

Fresh Graduate may also apply.

Basic Computer Knowledge

Training will be provided

Applicant with experience in construction industry - Fire protection will be an advantage

Since our inception, Lo Hong Ka has been awarded and recognized for our commitment and effort for providing excellent healthcare to our customers and the community.

Lo Hong Ka Malaysia first opened its doors in 1998, rapidly expanding it’s presence nationwide. Today, Lo Hong Ka is trusted international brand with outlets in Malaysia, Singapore and Taiwan along with an ever-growing number of Lo Hong Ka Franchises.

Lo Hong Ka’s mission is to create and share an extensive range of healthy lifestyle products for EVERYONE and the community, that is convenient, affordable and easy to consume; anytime and anywhere!

Our corporate philosophy is to contribute towards society’s wellbeing by developing better and more affordable natural health food suited for EVERYONE.

As an Inventory Coordinator you will need to:-

- Receive, inspect and record incoming inventory shipments

- Maintain accurate inventory records, including the quantity and movement of items for projects

- Management of faulty items

- Provide regular reports and updates on inventory levels, location, movement, and trends

- Co-conduct regular inventory count and investigate and resolve discrepancies and issues

- Assist and coordinate in Monthly stock take

- Submit monthly inventory report

- Assist in arranging deliveries to outlets

We are looking for:

- An independant team-player who is genuinely interested to make a positive impact to our growing organisation.

- A meticulous and organised person who can work in a fast-paced environment.

- A fast learner with lots of initiative.

- A fit with our warm and can-do culture

- Proficiency in Microsoft Excel, Powerpoint will be advantageous.

- Able to start immediately or within short period is preferred

- Process class 3 license

Lo Hong Ka’s pioneering and innovative approach in products developments is fast gaining recognition from industry experts and consumers. To date, Lo Hong Ka has received numerous prestigious awards across the region including 2002 Enterprise 50 Award in Malaysia, 2004 Hong Kong Superbrands Award and The 1999 Taiwan Consumer Association’s Excellent Award, just to name a few. Lo Hong Ka had also received certification of, HACCP, and GMP.

We are expanding our business in Singapore; With the current 2 outlets across the island in Singapore. Plaza Sing and Paragon. We are seeking talented candidates to join us to built a fast growing Company together.

As an Accounts cum Admin , you will need to :

1. Assists in the daily operations of Accounting (AP & AR) /Admin functions.
2. Keeping track on outlets banking records, ensure cash sales is bank in on daily basis
3. Focus and responsible for coordination/ management of invoices, outstanding payment. Ensure the financial data is captured in a timely and accurate manner.
4. Manage employee reimbursements.
5. Taking charge of stationery and pantry order
6. Assist HR in keeping track on Medical Reimbursement and entitlement
7. Other ad-hoc duties as assigned.
8. General Admin Duties

Requirements:

1. Minimum Diploma or other Professional Accounting Certificates or its equivalent.
2. Minimum 1 year of relevant working experience.
3. Proficiency in MS Office (Word, Excel, Power Point).
4. Hands-on, organized, self-driven and detailed oriented.
5. Able to multitask in a fast-paced working environment.

Key Responsibilities

• Partner with GTO Retail & Channels T&O (GRCTO) teams to identify the pipeline of new initiatives and project notations.
• Organize and track the pipeline, capturing data on readiness for approval and other relevant data.
• Ensure there is an aligned pipeline view across GRCTO and GTO COO Office.
• Maintain and update GRCTO projects approval data and dashboard.
• Partner with GTO COO Office and Delivery Teams to organize and track in-flight projects.
• Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view.
• Prepare the agenda and partner GRCTO teams for content for the weekly Pipeline Deck Review cadence.
• Organize the provision of the current pipeline decks for review by the GRCTO leadership.
• Support the Pipeline education & training needs for the GRCTO teams.
• Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for GRCTO teams.
• Support special initiatives, management and governance forums & workshops that may arise.

Qualifications and Skills Required

• Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services.
• Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy.
• Good sense of risk & issue management, and escalation management.
• Able to produce structured and effective presentations.
• Proficient in creating presentations using the Microsoft suite of software.
• Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure.
• Highly self-motivated, autonomous & pro-active, and a collaborator & team-player with flexibility to take on special initiatives that may arise.
• Excellent written and verbal communication skills.
• Comfortable with engaging senior management.

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. We also offer other services for seniors such as active ageing centres, community support for vulnerable seniors, and a sheltered senior group home. In addition, we run a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

NTUC Health Co-operative Limited (NTUC Health) is a social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. We want to make a difference in our community by continuously exploring and expanding our services. We are recruiting dynamic and capable individuals for our Community Care team.

As a Community Care team member, you will be responsible to

• support clients with or who are at risk of health issues and/or dementia by linking them to the necessary support and resources.
• monitor and support clients in the community as assigned by the lead.
• for organizing and conducting outreach to increase mental health and dementia awareness and promote early identification.
• work with regional health services, Hospitals, volunteers, grassroots, schools, internal organization departments etc. on activities and programmes for the seniors.

Responsibilities:

• Provide care coordination and service linkage to clients with or who are at risk of mental health issues and/or dementia, with the appropriate resources and support including caregiver support.
• Plan and conduct outreach to the community and stakeholders including faith-based, corporate and community organizations to promote mental wellness and mental health awareness.
• Plan and conduct targeted mental health and dementia case finding/screening to promote early identification and facilitate timely support.
• Plan and organize structured preventive activities and/or programmes for the community, those at risk of mental health conditions and clients.
• Conduct regular visits to monitor the well-being of the elderly client (NTUCH CCMS/CREST).
• Involve in the evaluation and documentation of the programme.
• Other ad-hoc assignments at the discretion of Community Care Lead/Department head

• For Care Manager: Bachelor's Degree preferably in Social Work / Psychology / Sociology / Gerontology / Counselling
• For Assistant Care Manager: Diploma with social service experience/ SSTI Diploma in Social Service/Gerontology
• For Care Exectuive: Diploma/NITEC in community care & social services (without working experience)

Additional Advantageous Skills:

• To effectively communicate with senior clients, proficiency in English and either Mandarin or Malay is beneficial

The employee may be required to work on some weekends and weekday evenings when there are events during those times.

Locations:

1. Taman Jurong

Working Location: Tanjong Pagar

Key Responsibilities:

・Greet and welcome guests with a warm and friendly demeanor.

・Provide detailed information about our menu, including knowledge of Japanese-Italian fusion dishes, ingredients, and preparation methods.

・Take orders accurately and communicate effectively with the kitchen staff.

・Serve food and beverages promptly, ensuring presentation aligns with the restaurant's high standards.

・Maintain cleanliness and organization of the dining area, including setting and clearing tables.

・Handle guest inquiries and resolve any issues with professionalism and poise.

・Assist in inventory management and restocking of dining room supplies.

・Collaborate with the kitchen and management team to ensure a seamless dining experience.

・Stay informed about current culinary trends and Japanese-Italian fusion cuisine.

Requirements:

-Minimum 1 year of experience in a fine dining establishment

-Basic knife skills

-Knowledge of basic cookery methods

Remuneration:

- Basic salary: $2800-$3000 (Depending on experience)

- Working hours: Monday to Friday: 10am-3pm | 5pm-10.30pm

: Saturday: 2.30pm-10.30pm

: (If not busy can go back earlier)

-Off on Sunday and PH (PH sometimes might open but will have another day of restaurant closure)

-5 days’ work week (Sunday off, Saturday 1/2 day + another 1/2 day in the week)

Job Summary:

As an information Technology (IT) Service Engineer, you will play a crucial role in providing technical support and assistance to our clients. You will be responsible for diagnosing and resolving hardware and software issues, ensuring the smooth operation of IT systems, and delivering top-notch customer service.

AZ Digital is an equal opportunity employer. We encougrage applications from candidates of all backgrounds and experiences.

Key Responsibilities

1. Installing Hardware and Software Systems: This involves setting up and configuring computer Hardware and software, ensuring they function correctly.

2. Provide Hardwae and Software support: You would be responsible for helping end-users with any issues related to hardware or software, troubleshooting problems, and providing solutions.

3. Provide Training to End Users: Part of your role may involve training end-users on how to use hardware and software effectively.

4. On-site/in-house Troubleshooting.

5. Configuring Computer Networks.

6. Ad-hoc Duties as Assigned.

Qualifications and Skills:

- Basic IT Knowledge, willing to learn on the job.

- Travel Requirements: The job requires travelling island-wide, so you must be willing

to commute to different locations.

- Ability to work independently and as part of a team.

- Proficiency in troubleshooting and problem solving.

- Customer-oriented with a commitment to delivering exceptional service.

- Having class 3 Driving Licence is a plus.

- Experience in Repair/installation of POS/Kiosk Systems: While not mandation, having

experience in this area is considered an asset.

Key Responsibilities

• Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access.
• Work closely with hiring/line managers to manage the on boarding and off boarding of staff.
• Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency.
• Other improvements and automation initiatives to improve existing process and functions.
• PPM management and reporting.
• Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension.
• Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.
• Support other operational resources managing Reporting & Analytics deliverables.
• Manage and support floor logistics.
• Maintain seating plans for GIPS occupied floors.
• End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments.
• Ensure process documents are organized, updated and maintained on sharepoints or shared folders.
• Support with transformation initiatives when required.
• Support employee engagement initiatives, eg. training and special projects/assignments.

Key Requirements (Must Have)

• Proficient in Microsoft Excel with VLOOKUP and running macros.
• Familiarity with vendor and invoice management processes.
• Proficient in using PowerPoint for creating presentations and reports.
• Independent, proactive and self-starter with excellent interpersonal and communication skills.
• Strong analytical and good problem solving skills.
• Ability to work in a fast-paced and team-oriented environment.
• Strong written and oral communication skills.
• Organized, methodical and detailed.
• Able to multitask and handle multiple priorities.
• Able to work independently and in a team.
• Dedicated and hardworking with high degree of accountability and integrity.
• Good follow up in tracking updates from various parties for closure on a week to week basis.
• Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.
• Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.
• Responsible and takes pride in meeting deadlines.

Desired Skills: (Good to have)

• Experience working on SharePoint Page Design and SharePoint Workflow creation.
• Experience creating reports using data dumps/extracts from SharePoint.
• Previous work experience in on boarding and off boarding.
• Previous work experience in audit, risk and compliance work.

• MNC
• Up to S$4,000
• Minimum 2 years of relevant working experience in Customer Service
• Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service Executive.

RESPONSIBILITIES:

• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Diploma in Business or related disciplines
• Minimum 2 years of related experience in Customer Service, preferably with food & beverage exposure
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)
• Business level Korean proficiency level required to manage and outreach to Korean-speaking customer base

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours + Rotating Saturday (half day)
• Salary: Up to S$4,000 (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job Description

Manage Marine Service matters for Southeast Asia markets, enhance service standards and implement 3S Policy together with Unit Sales and Parts. Provide quick response to market and serve as linking bridge between YMC HQ and market.

Job Duties & Responsibilities

• Assist superiors to achieve set objectives.
• Liaise and communicate regularly with Distributors, Yamaha Motor Distribution Singapore Pte Ltd (YDS) dealers and Yamaha Motor Co., Ltd. (YMC). Make monthly reports to superior and YMC.
• Strengthen Service Network. (3S and Service Standard)
• Continual education and training for distributors/dealers
• Support distributors in their service activities including onsite field service
• Support workshop setup
• Assist and follow up distributors’ product registration status
• Technical support for Distributors and YDS Dealers
• Support distributors and YDS dealers for technical inquiries
• MI (Market Information) processing
• Prepare & issue Technical Bulletin for YDS dealers
• Manage product registration & warranty administration
• Management of distributors’ & YDS dealers product registration
• Warranty administration for YDS dealers
• Any ad-hoc responsibilities assigned by superiors

Job Requirements

• Diploma/ITC in Automotive/Mechanical/Marine engineering or equivalent
• At least 3 years Technical Service in Automotive/Marine Engineering
• PC literacy
• Proficient in MS Office skills
• Good oral and written communication skills in English and Mandarin (to communicate with overseas customers)
• Resourceful team player and yet able to work independently
• Able to travel and passion in marine industry