Total 6,628 Customer Service job vacancies in Raffles Place, Central Singapore

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Working Days: Monday to Friday
• Working Hours: 8.15am to 5.15pm
• Salary: $ 2400 to $ 2800
• Working Location: Aljunied

Responsibilities:

• Receive children, parents and visitors at the front desk
• Conduct health checks
• Handle walk-in enquiries, building tenants and vendors / contractors
• Arrange repairs for facilities
• Liaise and coordinate daily school buses
• Manage uniform inventory
• Ad-hoc

Requirements:

• With one year of relevant working expereinces

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

alary: $2800

Working Days: Monday - Friday

Working Hours: 830am - 6pm

Location: Caldecott

Contract Period: 1 year

Job Responsibilities:

As a Child Protection Coordinator, you will support the Permanency Team in securing legal, physical and relational permanency in the best interests of children who require long-term out of home care.

You will assist the team with:

• Providing logistical support, statutory intervention and services to address the needs of children and young persons who have been seriously harmed or are at high risk of serious harm.
• Conducting necessary assessments, checks and screening for children and young persons who have been abused or neglected by their parents or caregivers.
• Providing services for children who need statutory guidance or care and protection because of abuse, neglect and abandonment.
• Supporting the maintenance of the Adoption Registry through which children for whom adoption is the primary permanency plan can be matched with prospective adopters.

Having overview over a small pool of inactive cases where mainly administrative support is required.

Job Requirements:

• Degree
• Tertiary qualifications in Social Work, Psychology or related discipline
• Experience in working with vulnerable children and families or with investigative experience in social service settings is an added advantage
• Able to work calmly in highly stressful situations and environment
• Be tenacious and resilient in handling difficult situations/clients
• High level of emotional resilience
• Good engagement, assessment, problem solving and multi-tasking skills
• Good analytical and critical thinking abilities
• Enjoy teamwork

Able to work during weekends/after office hours where needed

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Job Details:

• Nearest MRT: Buona Vista
• Salary: Salary up to $2,800 with AWS and VB
• Shift work 5 days/ week (rotating shift) shift 1- 0930-1830 shift 2-1200-2100 shift 3- 1315-2215

Job Responsibilities :

• Handle systems relating to shopper management and assist in mall inspection
• Assist in tenant relation matters (E.g. Facilitate tenant’s request and issuance of mall communication materials)
• Provide assistance and general information to shoppers at the Concierge Desk
• Handle the administrative and clerical work relating to the events and promotions at the mall
• Handle mall redemption programs such as vouchers, premiums, and parking
• Assist in customer reward programs including educating tenants on the voucher program
• Assist in collating tenants’ gift voucher reimbursement.
• Assist in events at the mall, especially weekends, whenever necessary.
• Handling and administering Lost & Found items
• Answering incoming phone lines and email enquires
• Assist with assigned administrative duties
• Prepare monthly duty roster and ensure efficient allocation of manpower.
• Any other duties and responsibilities as may be reasonably requested by your supervisor from time to time.

Requirement:

• Diploma in Marketing or a related field
• At least 1 year of proven marketing communications experience in the retail / mall industry.
• A team player and self-starter with good interpersonal skills, excellent written and verbal communications skills, and a keen eye for detail and design aesthetics
• Data driven and results-oriented, comfortable with numbers and able to meet tight deadlines
• Proficient in Microsoft Word, Excel & Powerpoint
• Proficient in English, both written and verbal.
• Ability to work in fast pace environment, under pressure and deadlines.
• Fast and independent with strong organizational skills
• Self-motivated and able to work under pressure

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job Responsibilities

• Providing 1st line support for the timely resolution of incidents and problems for a Data Center
• Engineers need to maintain Network Products
• Engineers need to provide 24/7 support when needed as well as required to participate in on-call duty.
• Monitor network performance and adhere to configuration policy and standards
• Must be able to read and understand Design, System Architecture Drawings, and technical deliverables

Job Requirements

• Singaporeans ONLY (Work Pass holders need not apply)
• Diploma qualification
• CCNA Certification
• Data Center experience is a MUST
• Must have hands-on experience working in Alcatel networking
• Very essential to have some hands-on maintenance experience on Network Products
• Experienced in Routing and Switching
• Must be capable of mounting switches and carrying weighted equipment
• Experience in tracing end users remotely as well as Network device power requirements
• Experience in structure cabling technologies and data center cabling methodologies
• Basic knowledge about servers (Wintel and Linux and virtualization)
• Exhibit excellent problem-solving/root-cause analysis skills

If you are keen in this role, you may also send us your updated CV in MS Words format to Christopher Wong at [email protected] for review and we will arrange for a convenient time to speak more.

We regret that only shortlisted candidates will be notified.

Our client is a a leading Singapore-based fintech company in Southeast Asia and they are seeking an experienced Customer Engagement Specialist to join their team.

Requirements:

• Delivering exceptional customer service.
• Operate collectively to swiftly address inquiries, clarify doubts, and aid customers in their initial document submissions.
• Being the initial contact point for customers, resolving inquiries, and guiding them through the process of submitting required documents.
• Ensuring a positive customer experience and efficient document collection.
• Provide top-notch customer service while also employing your sales-driven skills daily.
• Flexibility to use a range of different sales tactics in conversations to meet departmental KPIs.
• Being the initial point for document collection and effectively guiding customers to either our outlet or assisting them in submitting their documentation to us, ensuring a seamless customer experience.
• Answering customer inquiries through various channels, including calls, email, and chat.
• Clearing customer doubts, providing guidance on our services, and proactively engaging with customers to meet their needs.
• Identify opportunities for upselling or cross-selling, and accurate documentation of interactions is maintained. The role is dynamic, customer-centric, and essential for ensuring exceptional service delivery.

Requirements:

• At least 1 year experience including solid experience in a similar role within Internet.
• Good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
• Strong team player who can manage multiple stakeholders
• Highly goal driven and work well in fast paced environments
• Adaptable and thrive in changing environments
• Possess a sales-driven mindset, with the ability to engage effectively in sales conversations or demonstrate relevant sales experience.
• Possess a Customer-centric approach, displaying a strong commitment to delivering exceptional service.
• Excellent communication and persuasive skills
• Prior sales experience, even if it's from a different industry.
• A strong command of English, clear and precise communication skills, familiarity with CRM systems, and experience in the financial industry are all qualities that can enhance your qualifications for this role.

Additional Information:

• This is a full-time position

Interested candidates are invited to send in your resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified. By submitting an application to us, you will be deemed to have agreed for us to collect, use and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consent us to perform on your behalf.

Attn: R1326341 Ng Zhenyu
Cultivar Asia Pte Ltd (EA License: 19C8782)

Job Types: Full Time, Permanent

Salary: $30,000 - $39,600 a year

Schedule:

• Monday to Friday

Work Location: In person

Position title : Associate (Fund Services）

Location: Chinatown

Working Days: 5 days, Monday to Friday

Working hours : 9:00am -6:00pm

Salary : $3000$-$3200

Job Description
• Assisting the Fund Services Manager and Managing Partner for all client matters and maintains client relationships
• Preparation of the funds’ periodic Net Asset Value (NAV) calculations, financial statements and associated reports
• Initiate wire and account transfer transactions through various internet banking platforms to settle fund’s expenses, redemptions and subscription money movements etc.
• Preparation and maintenance of investment documents and schedules
• Coordinate investor servicing activities, including fund investor onboarding / KYC, und investor queries, capital calls and distributions
• Maintenance of fund entity & investor contact database
• In addition to the duties listed above, the candidate may be requested to perform other ad hoc duties or projects as requested

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Dome Bakery is an artisanal bakery specialising in brownies. We’re growing our team and looking for a committed individual who is highly responsible, hard-working, humble and most importantly has a passion for baking! Join us if you're who we're looking for!

Job Responsibilities:

• Order taking and serving customers, maintain good customer service at all times

• Prepare and produce bakes, follow standard operation procedures/ recipes given to ensure quality and consistency in the final product

• Fulfill and pack orders in a timely and accurate manner

• Stock-take of ingredients inventory and maintain sufficient inventory levels

• Prepare and serve coffee/ tea

• Maintain cleanliness of the Front of house and Back of House at all times

• Other ad hoc duties assigned

An ideal candidate should be:

• Highly responsible, pro-active and demonstrates a great attention to detail

• Able to multi-task and work with a sense of urgency in a fast paced and dynamic environment

• Able to work independently and with other team members

• Min. 1 year of relevant F&B work experience

• Any prior experiences working as a barista is a plus

• Able to understand and speak fluent English

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.
• Offer support for hardware components such as desktops, notebooks, printers, and scanners.
• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.
• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.
• Perform printer maintenance.
• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer

KPay is a fintech company where we combine payment solutions with our financial technology platform that connects merchants to affordable business solutions that they need. A soon-to- be "unicorn" (USD 1+ billion valuation worth), we build a complete merchant service ecosystem that accelerates growth for businesses of all sizes.

Responsibilities:

• Accountable for securing merchants through a hands-on sales strategy and outreach.
• Spearheading merchant acquisition initiatives, involving prospect identification,negotiation, and the refinement of essential sales methodologies.
• Collaborating closely with merchants to guarantee a seamless onboarding process andsuccessful deal closures.
• Serving as the primary contact and intermediary for merchants, addressing andmanaging their inquiries.
• Cultivating strong relationships and delivering additional value to merchants toenhance platform performance.
• Tailoring strategies to align with the unique characteristics of the Singapore market,aiming not just to meet but surpass final sales goals and KPIs.

Requirements:

• Over 2 years of expertise in B2B sales, merchant acquisition, and/or POS and payments systems
• Enthusiastic about technology, fintech, and the retail sector, demonstrating the correct mindset and an ambition to advance in your professional journey
• Possesses robust interpersonal abilities and a willingness to go above and beyond for our merchants
• Sociable with proficient bilingual communication skills essential for engaging with our merchants
• Highly motivated and energetic individuals with a keen eagerness to acquire new knowledge

We are looking for a dynamic and results-driven Marketing Executive to join our growing team.

The ideal candidate must have the passion for marketing and be well-versed in both traditional and digital marketing concepts as well as possess good writing abilities. You will need empathy to get into users' heads, an eye for aesthetics to ensure we have captivating visuals, a knack for killer copy that invokes action, and an analytical mindset to produce data-driven results.

Job Description:

• Creation and execution of marketing campaigns including company branding, online content strategy, social media campaigns etc.
• Copywriting for online and social media content such as articles/blog posts and marketing messages
• Visual asset design/creation and image content creation including editing of banners, images, landing pages, EDMs, etc.
• Continuous review and active management of the website and all digital assets
• Daily social media and community engagement activities including prompt communication and handling of feedback.
• Support internal marketing, business development, corporate service, and sales team to develop strategic and tactical content.
• Regular lead and performance tracking and reporting during and post-marketing campaigns
• Plan, organise and manage advertising and promotional activities.
• Work with in-house graphics designers to develop marketing collaterals for campaigns and events.
• Events planning, organising, and executing.
• Handle marketing-related administrative work.

The ideal candidate should possess the following:

• Candidates must possess at least a Diploma in Marketing, or a related field is preferred.
• A minimum 3-5 proven years of experience in a marketing or multimedia-related role will be preferred
• Good knowledge and proficiency in the usage of various social media/digital marketing channels such as Facebook, Twitter, Instagram, LinkedIn, forums, GDN, SEM, SEO, etc. is a must
• Able to multi-task and adhere to deadlines
• Strong verbal and written communicator and time management skills.
• Self-motivated and able to work independently.
• Singapore citizens only (No quota for foreigners)

Interested candidates are invited to submit detailed resume stating:-

• Current salary;
• Expected salary;
• Reasons of leaving and
• Date of availability.

We regret that only shortlisted candidates will be notified.

Requirements:

- Support the marketing team in strategic, tactical creative plans to drive sales for our business and ensure brand growth through various marketing activities.

- End to end execution and management of marketing campaigns - from content generation to copywriting to compaigns tracking and reporting .

- Strategize, plan, create and deliver quality, engaging social media and digital content for company blog site

- Handle artwork and design

- Contribute ideas, design new artwork and have the expertise to work with a wide range of digital graphi tools to produce high-quality visual communications.

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.

• Offer support for hardware components such as desktops, notebooks, printers, and scanners.

• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.

• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.

• Perform printer maintenance.

• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer #Ittechnician

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Salary:

Degree > $2800

Diploma > $2200

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Caldecott

Contract Period: 1 year

Job Responsibilities:

As a Child Protection Associate (CPA) with the BuildERS team you will assist with:

1) Training/Coaching/Supervision matters

• The implementation of the CPS’ tiered-level training frameworks to ensure that all operational targets (e.g., training programmes, quality assurance framework KPIs) are met;
  • To assist in preparation of training materials.
• To assist in collecting, collating and presenting evaluation results internally
• Conduct training analysis for yearly training calendar
• To support in the co-creation and management of a data reporting system so that periodic info updates could be readily churned out for senior management’s info and views.
• To assist in analysing the training records to provide quarterly updates on the number of staff who have attended courses to track adherence to Competency Frameworks
• To conceptualize and create bite-sized learning content from existing training materials for officer’s quick refresher on important concepts of trainings
• To support in procurement related matters

2) Administrative functions

• ECARG administrative functions
  • Enrolment of new applications
  • Termination of eCARG accounts
  • Maintain database of eCARG accounts
  • Support to users
• Performing secretariat duties such as room bookings, providing technical support for trainings and maintaining attendance sheets for trainings and coaching sessions

3) CPS Competency Framework

• To assist in the development of the CPS Competency Framework
  • Competency Map
  • Training and Supervision Roadmap
  • Competency Checklist
• To implement, analyse and recalibrate the CPS Competency Framework to ensure relevancy

4) Knowledge Management

• To assist in the proper storage and easy retrieval of resources that has been developed for CPS

Job Requirements:

• Tertiary qualifications
• Good written and presentation skills
• Proficient in using different presentation and communication mediums
• Experience in media content creation, video editing will be added advantage
• Meticulous and experienced in handling data and administrative duties
• Degree/ Diploma
• Singaporean

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Working Days: Monday to Friday

Working Hours: 8.15am to 5.15pm

Salary: $ 2400 to $ 2800

Working Location: Aljunied

Responsibilities:

• Receive children, parents and visitors at the front desk
• Conduct health checks
• Handle walk-in enquiries, building tenants and vendors / contractors
• Arrange repairs for facilities
• Liaise and coordinate daily school buses
• Manage uniform inventory
• Ad-hoc

Requirements:

• With one year of relevant working experiences

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Our reputable client in Singapore is looking for a highly motivated Customer Service Officer (Call Center) to join their team in Singapore.

Responsibilities:

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases

• Logged all calls reported into the case management system

• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system

Requirement

- Minimum 1 year of call center experience

- having good communication skills (speaking and writing)

- ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

- interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

- Willing to take on Customer Administration functions as well as CSO Frontline role (handling calls & emails).

NOTE : Able to work in a staggered working hours

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

This is a 2-month short term assignment from our Zurich office to Singapore branch to train the local team as part of the Global Control Centre setup to cover the night shift (Zurich time) to provide support services (e.g., for software, hardware, end user devices, networks) and monitoring capabilities to ensure continuous access to IT services and Live Cycle for End Users, with the following key areas of focus:

• Operational monitoring and support of the central and decentralized applications (IBM z/OS mainframe, Unix, Windows etc.) in the IT Control Center
• Execution and monitoring of requests for manual interaction in the different systems using OPC (z/OS) and AWA-Automic scheduling tools
• Perform day to day operational activities which included periodic system checks, IPLs, Start/End of day procedures, system health checks etc.
• Global coordination with Switzerland HUB to implement follow-the-sun model, participating in the shifts handover and keeping track of the main events of the shift in the team sharepoint
• Collaboration on releases, key date changes, disaster recovery tests, etc.
• Early escalation of Incidents to the responsible team and Incident Management organization, according to the applicable Incident Management process and available instructions
• Global collaboration with L2 and L3 responsible of the critical applications

Professional and Technical Requirements

• Mainframe z/OS experience as Operator
• Experience with OPC (z/OS scheduling tool)
• JCL, Batch Scheduling
• AWA scheduling tool experience is a plus
• ITIL basic knowledge
• Experience in a similar role (1st-Level, 2nd-Level and/or Onsite) and in troubleshooting general IT issues

Our reputable client in Singapore is looking for a Digital Product Manager to join their team in Singapore.

1. Customer Issues & System Support

- Provide investigation support, track and monitor of reported customer issues escalated from front-office.

- Ensure reported issues are resolved timely, and any critical issues are timely escalated /communicated to stakeholders.

- Work closely with front-office and technology team to provide detailed customer issue and information to assist them with timely investigation, impact assessment, resolution, and root cause analysis (RCA).

- Initiate periodic meeting with technology and business partners to review and follow up on all open production tickets relating to digital channel services.

- Collaborate with cross functional technology & business partners to help speed up resolution of complex issues.

2. Servicing & Customer Experience Management

- Review customer satisfaction through tracking of support demand, and issue resolution turnaround time

- Perform analysis through data collated and identify process improvement or enhancement plans to reduce negative customer impact and improve overall customer satisfaction.

- Collaborate with journey owners to resolve identified customer journey gaps.

- Drive and execute channel process improvements to achieve operational excellence and better employee journeys.

Qualifications:

Experience in Customer Issues & System Support

Servicing & Customer Experience Management

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

Customer Support

• Lead and inspire the customer support team to deliver best-in-class post-sales support.
• Foster a positive work environment that encourages collaboration and innovation.
• Conduct regular team assessments and provide guidance to enhance performance.

Administrative Support

• Assist the director in various administrative tasks to ensure smooth operations.
• Oversee Singapore entity GST submission, ensuring compliance with regulations.
• Manage corporate income tax returns in a timely and accurate manner.

Financial Oversight

• Work closely with the accounting team to manage financial transactions and reporting.
• Coordinate banking activities and maintain strong relationships with financial institutions.
• Ensure timely and successful completion of internal and external audits.
• Implement and maintain robust internal controls to safeguard financial processes.

Logistics and Sales Operational Support

• Collaborate with global logistics teams to optimize supply chain operations for APAC.
• Support Director in forecasting in a timely fashion to support strategic planning. 
• Manage the overall Singapore entity GST submission, Corporate Income Tax returns as well as internal and external audits in a timely fashion.
• Relationship building with corporate bank and support commercial director in relevant banking activities and proper documentations as and when required.
• Arrange banking and boardroom documents sign off as well as keep record of all the correspondence and documentation pertaining to the Singapore corporate entity.
• Build policies on distributors and customers credit limits and payment terms in compliance with company policies.
• Oversee monthly accounts closing and financial reporting, invoice payments to internal and external parties as well as accrual postings.

1. Work with our Success Network Leader to support sales targets for Customer Outcomes
2. Work with our Program Governance and ACE Leaders on key initiatives to support the Success Network ecosystem build
3. Management and communications plan to support new Partner Program Requirements
4. Management of executive calendars and executive briefing documents
5. Support of partner marketing and communications activities
6. Operational activities including biweekly reporting, QBRs, and All Hands meetings by coordinating the reporting across the team, supporting slideware creation, and coordinating guest speakers

• Monthly team meetings
• ISO/HSE (Biz Safe) compliance
• Emergency / Fire Warden / First Aid
• Stationary and office supplies
• Meetings, visitors and guests
• Arrange internal team events
• Office facilities, repairs and maintenance
• Main reception phone/desk/mail/courier
• Office invoicing, bills, etc
• Leave cover for Infra/NR Personal Assistant
• Ad-hoc support work as and when required

• Perform inspection, installation, repair, troubleshooting, and maintenance of machinery and equipment.
• Conduct testing and adjustment of equipment to ensure optimal performance and functionality.
• Collaborate with clients to understand their requirements and provide technical support and solutions.
• Prepare and submit detailed service reports to document work performed.
• Maintain a safe and clean work environment, following company policies and procedures.
• Stay updated with industry trends and advancements, continuously improving technical knowledge and skills.
• Provide training and guidance to junior technicians and apprentices as required.
• Travel to customer sites as needed to complete service
• Adhere to company guidelines for quality, health, safety, and environmental standards.
• Perform any other duties assigned by supervisors or management.
• Display professionalism and positive attitude in all aspects of work.
  

• Minimum Diploma in Engineering or related field.
• At least 3 years of experience in a similar service engineer role.
• Strong technical knowledge of machinery and equipment.
• Excellent problem-solving and troubleshooting skills.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willingness to travel and work in different locations.
• Valid driver's license.

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

About the role

CGS-CIMB Securities International Pte. Ltd is one of the leading integrated financial service providers in Asia. With a global presence in over 20 countries, and backed with an award-winning research team, the Company is well-positioned as Asia’s leading financial gateway, providing well researched and in-depth analysis of financial products. You will be responsible to serve as the interface between our company and our customers as well as management and employees with professionalism and courtesy.

Job Responsibilities

The incumbent will be responsible for:

- Greet visitors/clients at Front Office and help them navigate through office

- Maintain calendars for appointments including statistics collation and register of visitors

- Arrange/receive couriers and liaises to sort/distribute to recipients

- Provide administrative support such as photocopying, handling mails, taking messages and processing of client applications/update forms

- Handle queries at Front Office and help solve problems

- Maintain tidiness and replenishing relevant forms at Front Office

- Perform any other responsibilities/tasks as assigned by immediate supervisor from time to time

Job Requirements

To be successful in this role, you must have:

• Minimum GCE ‘O’ level
• Good interpersonal and communication skills and attentive to detail
• A pleasant personality and good customer orientation mind sets to help solve problems
• Able to manage communications on the front lines independently
• Adept at prioritizing, scheduling and multitasking under pressure
• Past working experience in receptionist role an added advantage
• Fluent and conversant in Mandarin to liaise with clients from Chinese-speaking countries
• Able to communicate well both verbal and written