Total 2,190 Customer Service job vacancies in client site sgp singapore 14 tuas ave 1

Job description

Tired of staring at drab office walls?

Looking for a career change?

Want to be part of a dynamic and trendy industry?

Or maybe just fancy getting a nice tan AND get paid for it?

If you answered yes to any of these questions, you might be just who we're looking for!

We are Singapore's largest garden center, and we're looking for good people to join our growing team of customer service associates!

JOB DESCRIPTION:

· Assist retail customers in buying their latest plant babies or gardening products

· Help wholesale customers fulfill their supply requirements

· Answer customer queries like a PRO

· Learn all about plants and plant care; ID plants and watch as you get elevated to god-like status among your plant-loving friends

JOB REQUIREMENTS:

- Good attitude

- Energetic

- Willingness to learn a brand-new industry

- Proficient use of English (written and spoken)

- Basic IT literacy

- Able to work outdoors (there'll be lots of suns and some rain!)

- Physically fit, some heavy lifting is required

- Must not be afraid to get your hands dirty

The PAYOFF:

- Career progression for the right candidates

- After learning the role, candidates may progress to other departments based on your aptitudes and interests

- Compensation package will be commensurate with experience

**Interested candidates please apply with your CV and cover letter. We regret that only shortlisted candidates will be contacted.

**compulsory to work on one weekend day (either Saturday or Sunday)

IT Support Senior Engineer

Working hours: Mon – Fri (8.30am - 5.30pm)

Must: Candidates must be comfortable to deposit their mobile phone at their respective locker during working hours. (Landline will be provided at their workstation).

Skills & Capabilities:

• Able to support end-user computer devices (PC & mobile), office devices (printers, AV equipment), and peripherals.
• Knowledgeable and experienced in supporting Microsoft windows & office suite.
• Experience in working in an ITIL-driven environment and working knowledge of ITIL principles and processes with strong knowledge of incidents, change and configuration management and adherence processes, best practices, and policies.
• Experience in working in a team-oriented, collaborative environment & large-scale multinational environment (preferred)
• Analytical and problem-solving abilities with keen attention to detail
• Strong customer service orientation
• Strong verbal and written communication skills in local language and proficient in English (verbal & written)
• Self-directed work style with the ability prioritizes work activities and communicate politely, clearly, and effectively in support of internal customers on technical matters.
• Good understanding of Network & Infrastructure technologies (servers, storage, switches, routers, patching) and be able to provide support as guided by professional engineers or specialist.
• Ability to supervise a small team of junior engineers, guide and point of escalation for difficult or complex problems.
• Ability to identify systemic issues, continuous improvement opportunities, potential issues and raise to management.
• Ability to take on end user support and infrastructure project work support.

Expected Qualification & Work Experience

• Diploma or equivalent professional education in Information Technology or related
• At least 5 plus years of related working experience

Transport Detail:

There will be company shuttles bus from Jurong East MRT station to both sites.

Job Description

The role will provide administrative and secretarial support to the Nanyang Business College’s management team; and offices of the Deputy Dean, Associate Dean (Faculty) and Corporate Services.

Job Description

Administrative Support

• Provide support for projects, events and college-wide initiatives.
• Assist with internal and external stakeholder coordination and communication.
• Coordinate faculty recruitment, special projects and new initiatives.
• Provide support for faculty matters such as faculty data, recruitment, promotion and tenure.
• Provide support to the College’s administrative functions and services with a focus on process, documentation and record management.
• Create, synthesise and maintain data and information to facilitate planning, evaluation and reporting.
• Undertake other related duties as required from time to time.

Secretarial Support

• Coordinate meetings and appointments.
• Provide logistical support for meetings, events and classes.
• Prepare agendas and minutes of meetings, presentation materials and reports.
• Attend to correspondences and administrative inquiries in role-based account.
• Schedule and organize travels and make travel booking arrangements.

REQUIREMENTS:

• Diploma or degree with minimum 2 years’ of working experience in an administrative role
• Relevant working experience in education sector will be advantageous
• Strong service-orientation with excellent client-facing and internal communication skills
• Good written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Excellent time management, able to prioritize and work under tight deadlines
• Able to work independently and collaborate with others as a team
• Good IT skills, tech-savvy
• Good project management and quantitative skills
• Advanced knowledge in Microsoft Office Suite such as Word, Excel and Powerpoint

Nalco Water, an Ecolab Company, has an immediate need for a Technical Service Representative in our Downstream group located in Singapore. If you are a passionate technical service professional that likes to work in an autonomous, hands-on environment, we invite you to apply. This is your opportunity to join a large growing company offering a competitive wage structure and benefits. You will be primarily responsible for working with Sales Representatives on executing service plans in strategic district accounts. This will involve the completion of agreed-upon contractual services in your assigned accounts and providing customers with problem-solving support. You will also assist District Sales Representatives with start-ups of both new applications in current customers, and in transitioning competitively-held accounts to Nalco Water. This position will also require you to install, maintain, and calibrate chemical feed equipment and process monitoring equipment at multiple customer locations.

Responsibilities:

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed-upon customer system assurance plans.
• Assist Sales Representatives with start-ups of new applications in both existing customers and win new accounts.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
• Execute required chemistry tests, log and report data, and maintain product inventory deliveries and logistics at assigned customer accounts.
• Install, calibrate and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts.
• Possible travel within assigned sales territory in Singapore Mainland and Jurong Island <25%>

Requirements:

• Diploma in Engineering or equivalent with 2 years of successful technical service or field sales support experience
• Overnight/on-call support required to support assigned customer accounts during emergencies
• Must have a valid class 3 Driver's License.
• Good to have a strong mechanical aptitude with water treatment or specialty chemical industry experience
• Working knowledge of boilers, cooling towers, and wastewater treatment systems will be an advantage
• Practical computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems)
• History of working in a field that required autonomy and self-motivation
• Prior experience that demonstrates a strong work ethic and ability to multi-task
• Can work in high pressure and physically demanding environment
• Willing to travel across the island to assist in the maintenance and recovery of faulty equipment.
• Willing to be on standby at least one weekend in a month to assist in the maintenance and recovery of any faulty equipment.

We, Star Shipcare Pte Ltd, one stop service company for maritime survey and inspection in Singapore, Malaysia, Indonesia, Thailand, Vietnam, other ASEAN Countries, all Ports of China and other worldwide ports, our service scopes as follow:
1. Lifeboat, rescue boat, davit and release gear annual inspection, five yearly inspection (All Ship's flag, Maker and Classification Society)
2. Fire Fighting Equipment including Portable FFE, Fixed CO2/DCP/Foam/Water Mist System, SCBA/EEBD/Immersion Suit/Chemical Suit/Air Quality Test/Foam Sample Analysis/Life jacket etc annual service and inspetion (All Ship's flag, Maker and Classification Society)
3. Liferaft annual inspection (All Ship's flag, Maker and Classification Society)
4. ODME/OWS/Fixed Gas Detection or Sampling System/UTI/Portable multi-gas detector/pressure gauge/temperature gauge annual calibration and other autormation services
5. Drug and Alcohol Test
6. Cargo crane/Provision crane/Accommodation ladder/Pilot ladder load test
7. Flexible cargo hoses, piping lines pressure test
8. Magnetic compass adjustment, Deviation Card issuance
9. Gyro overhaul and services
10. Fresh water or drink water analysis
11. Panama ASI inspection, CICA Survey, MLC Survey and certification
12. Panama ship registry, including registry certificate, MSMC, radio station license, annual tax receipt and other certifications, such as authorisation, Extension, Dispensation, Exemption, BCC, WRC, CSR, DMLC PART I, ISSC, DECLARATION OF CSO, DPA, COMPANY, CLC, BWMP PLAN, IBWMC etc
13. OMCS Classification survey and certification, including Class Entry, Initial Survey, Annual Survey, Intermediate Survey, Renewal Survey, Additional Survey for all statutory certificates
14. Panama Casualty Investigation
15. Panama Crew licences application
16. Port Agency operation, Marine warranty survey, On/Off hire survey, Delivery and Re-delivery survey, others maritime one-stop services.

IT Support Junior Engineer

Working hours: Mon – Fri (8.30am - 5.30pm)

Must: Candidates must be comfortable to deposit their mobile phone at their respective locker during working hours. (Landline will be provided at their workstation).

Skills & Capabilities:

· Able to support end-user computer devices (PC & mobile), office devices (printers, AV equipment), and peripherals.

· Knowledgeable and experienced in supporting Microsoft windows & office suite.

· Experience in working in an ITIL-driven environment and working knowledge of ITIL principles and processes with strong knowledge of incidents, change and configuration management and adherence processes, best practices, and policies.

· Experience in working in a team-oriented, collaborative environment & large-scale multinational environment (preferred)

· Analytical and problem-solving abilities with keen attention to detail

· Strong customer service orientation

· Strong verbal and written communication skills

· Self-directed work style with the ability prioritizes work activities and communicate politely, clearly, and effectively in support of internal customers on technical matters.

Expected Qualification & Work Experience:

· Diploma or equivalent professional education in Information Technology or related

· 2-4 years of related working experience

Transport Detail:

There will be company shuttles bus from Jurong East MRT station to both sites.

Job Description

• Must we aware of the technicalities for Utility Market
• Must be functionally and technically aware of CCB Application and OOB Functionalities catered by CCB
• Must be functionally and technically aware of different spots available to plug in Custom logic to achieve business requirement
• Must be aware of sequence in which different spots are triggered during end to end Customer Management, Billing, Payment and Collection Processes
• Must we able to articulate the requirement from Customer and able to provide design to fulfil the requirement.
• Must be proactive toward getting Business Process Design Document, Functional Design Document Signed Off from Customer.
• Must support development and testing team with design walkthrough
• Must support development team with pseudo Code or logic whenever required
• Must take ownership of Functional Modules and will be responsible for Module closure.
• Must have at least one CC&B implementation experience with end-to-end implementation experience.
• Must have good knowledge of CC&B Java framework. Can write Java algorithms and java batches including java change handlers
• Proficiency in Oracle CC&B and OUAF framework
• Experience in Config tool such as BO, MO, UI Map, Business script, Service Script, BPA script, Zones and Portals
• Able to create External Designs and technical designs in CC&B
• Able to conduct technical workshops with business stakeholders
• Familiarity of finance processes of reconciliation and journals posting
• Experience in adapting CCB product to other domains would be an added advantage
• Must be aware of the technicalities for Utility Market
• Must be functionally and technically aware of CCB Application and OOB Functionalities catered by CCB
• Must be functionally and technically aware of different spots available to plug in Custom logic to achieve business requirement
• Must be aware of sequence in which different spots are triggered during end to end Customer Management, Billing, Payment and Collection Processes
• Must we able to articulate the requirement from Customer and able to provide design to fulfil the requirement.
• Must be proactive toward getting Business Process Design Document, Functional Design Document Signed Off from Customer.
• Must be absolutely top of the development
• Efficient Unit Testing
• Planning of Deployments
• Build maintenance and deployment ownership
• Supporting testing team with design walkthrough, functional coverage.
• Must take ownership of Functional Modules and will be responsible for Module closure.
• Must have good Communication & Presentation Skills
• Should be a good team player

Job Description

• Must we aware of the technicalities for Utility Market
• Must be functionally and technically aware of CCB Application and OOB Functionalities catered by CCB
• Must be functionally and technically aware of different spots available to plug in Custom logic to achieve business requirement
• Must be aware of sequence in which different spots are triggered during end to end Customer Management, Billing, Payment and Collection Processes
• Must we able to articulate the requirement from Customer and able to provide design to fulfil the requirement.
• Must be proactive toward getting Business Process Design Document, Functional Design Document Signed Off from Customer.
• Must support development and testing team with design walkthrough
• Must support development team with pseudo Code or logic whenever required
• Must take ownership of Functional Modules and will be responsible for Module closure.
• Must have at least one CC&B implementation experience with end-to-end implementation experience.
• Must have good knowledge of CC&B Java framework. Can write Java algorithms and java batches including java change handlers
• Proficiency in Oracle CC&B and OUAF framework
• Experience in Config tool such as BO, MO, UI Map, Business script, Service Script, BPA script, Zones and Portals
• Able to create External Designs and technical designs in CC&B
• Able to conduct technical workshops with business stakeholders
• Familiarity of finance processes of reconciliation and journals posting
• Experience in adapting CCB product to other domains would be an added advantage
• Must be aware of the technicalities for Utility Market
• Must be functionally and technically aware of CCB Application and OOB Functionalities catered by CCB
• Must be functionally and technically aware of different spots available to plug in Custom logic to achieve business requirement
• Must be aware of sequence in which different spots are triggered during end to end Customer Management, Billing, Payment and Collection Processes
• Must we able to articulate the requirement from Customer and able to provide design to fulfil the requirement.
• Must be proactive toward getting Business Process Design Document, Functional Design Document Signed Off from Customer.
• Must be absolutely top of the development
• Efficient Unit Testing
• Planning of Deployments
• Build maintenance and deployment ownership
• Supporting testing team with design walkthrough, functional coverage.
• Must take ownership of Functional Modules and will be responsible for Module closure.
• Must have good Communication & Presentation Skills
• Should be a good team player

Summary

• Provide the day-to-day administrative support for order processing, billing and shipment for Customer Service division.
• Manage the designated customer accounts in achieving customer satisfaction and be in compliance to company’s quality standard.

Responsibilities

• Supporting, assigned tasks or back up for Customer Service peers and ensuring that the services provided to customers are of maximum satisfaction
• Preparing reports and feedback to mangers on a monthly basis or as required
• Process and follow-up the day-to-day administrative support on order processing, billing for Customers’ Orders, Samples, Consignment and all related orders with External Customers, Service Providers and Internal functions
• Execute timely shipping arrangements with Customers, forwarders or respective service providers & related functions
• Generate billing Invoices and shipping documentations (E.g. Packing Lists, Commercial Invoices and others depending on customs and customer requirements)
• Track inventory against customer’s orders and work with the respective functions to have inventory released or stock rotation (RGA / Consignment return) when necessary
• Attend to customers’ Inquiries and requests
• Coordinate and follow-up on new customer’s requirement or assigned Projects
• Process Product Complaints for Product Replacement or Credit transaction
• Process CN (Credit Notes) and DN (Debit Notes) requisition for required transactions
• Process and follow-up on RGA and Consignment return request.
• Files all correspondence to be in compliance to SOP and WI
• Responsible to manage all aspects of the assigned accounts for APAC region and intercompany

Requirement

• Minimum NITEC Holders
• 3-5 years of experience in Orders Processing & Fulfilment, Shipping and L/C Documentation
• 3-5 years of experience in a customer service role
• Passionate about customer service and Excellent communication skill
• High level of integrity and able to work under stress with on-time deliverables
• Good communication and interpersonal skills
• Team player and proactive in team discussion
• Problem solving kills; to use rigorous logic and methods to solve problems with effective solutions
• Self starter and independent
• Meticulous and an initiative individual

We are looking for a candidate to independently administrate the transport operation of our company's various projects.

The role is multi faceted, and has deep involvement in customer service, transport co-ordination, planning and deployment of routes. Having an eye for safety procedures and being careful and meticulous is an important attribute of this position. The abilities to communicate, manage and train drivers are critical for the success in this role.

The candidate is required to:

1. Identify potential customers and make contact for business opportunities;

2. Develop and take part in discussion to make the deal;

3. Receive route orders and plan on-boarding procedures for passengers;

4. Co-ordinate with customers and other stakeholders on their queries and process of onboarding;

5. Plan, route and co-ordinate with suitable drivers on their routes;

6. Assist in training and ensuring that service quality is upheld;

7. Deal with feedback, queries and complaints positively;

8. Other duties as required to fullfil the requirement of the position.

To succeed in this role, the candidate must have the following attributes:

1. Strong spoken and written communication skills, patient and is able and comfortable in communicating with people from all walks of life;

2. Meticulous, able to multi-task and is focused in cordinating the tasks on hand to ensure deliverables are met to customers' satisfaction;

3. Strong team player;

4. Able to adopt IT processes, is adept in the use of technology and can train drivers in the use of technology to facilitate the workflow;

5. Good sense of road direction;

6. Able to adapt and work comfortably under pressure;

7. A willing and cheerful learner and worker.

Tired of staring at drab office walls?

Looking for a career change?

Want to be part of a dynamic and trendy industry?

Or maybe just fancy getting a nice tan AND get paid for it?

If you answered yes to any of these questions, you might be just who we're looking for!

We are Singapore's largest garden center, and we're looking for good people to join our growing team of customer service associates!

JOB DESCRIPTION:

· Assist retail customers in buying their latest plant babies or gardening products

· Help wholesale customers fulfill their supply requirements

· Answer customer queries like a PRO

· Learn all about plants and plant care; ID plants and watch as you get elevated to god-like status among your plant-loving friends

JOB REQUIREMENTS:

- Good attitude

- Energetic

- Willingness to learn a brand new industry

- Basic IT literacy

- Able to work outdoors (there'll be lots of sun and some rain!)

- Physically fit, some heavy lifting is required

- Must not be afraid to get your hands dirty

**compulsory to work on one weekend day (either Saturday or Sunday)

The PAYOFF:

- Career progression for the right candidates

- After learning the role, candidates may progress to other departments based on your aptitudes and interests

- Compensation package will be commensurate with experience

**Interested candidates please apply with your CV and cover letter. We regret that only shortlisted candidates will be contacted.

Job Description

• Must we aware of the technicalities for Utility Market
• Must be functionally and technically aware of CCB Application and OOB Functionalities catered by CCB
• Must be functionally and technically aware of different spots available to plug in Custom logic to achieve business requirement
• Must be aware of sequence in which different spots are triggered during end to end Customer Management, Billing, Payment and Collection Processes
• Must we able to articulate the requirement from Customer and able to provide design to fulfil the requirement.
• Must be proactive toward getting Business Process Design Document, Functional Design Document Signed Off from Customer.
• Must support development and testing team with design walkthrough
• Must support development team with pseudo Code or logic whenever required
• Must take ownership of Functional Modules and will be responsible for Module closure.
• Must have at least one CC&B implementation experience with end-to-end implementation experience.
• Must have good knowledge of CC&B Java framework. Can write Java algorithms and java batches including java change handlers
• Proficiency in Oracle CC&B and OUAF framework
• Experience in Config tool such as BO, MO, UI Map, Business script, Service Script, BPA script, Zones and Portals
• Able to create External Designs and technical designs in CC&B
• Able to conduct technical workshops with business stakeholders
• Familiarity of finance processes of reconciliation and journals posting
• Experience in adapting CCB product to other domains would be an added advantage
• Must be aware of the technicalities for Utility Market
• Must be functionally and technically aware of CCB Application and OOB Functionalities catered by CCB
• Must be functionally and technically aware of different spots available to plug in Custom logic to achieve business requirement
• Must be aware of sequence in which different spots are triggered during end to end Customer Management, Billing, Payment and Collection Processes
• Must we able to articulate the requirement from Customer and able to provide design to fulfil the requirement.
• Must be proactive toward getting Business Process Design Document, Functional Design Document Signed Off from Customer.
• Must be absolutely top of the development
• Efficient Unit Testing
• Planning of Deployments
• Build maintenance and deployment ownership
• Supporting testing team with design walkthrough, functional coverage.
• Must take ownership of Functional Modules and will be responsible for Module closure.
• Must have good Communication & Presentation Skills
• Should be a good team player

Job Description

• Respond to all incoming calls regarding the customers’ issues especially relating to termination requests and turn them into contract renewal.
• Answer all incoming calls promptly and effectively in an efficient and professional manner.
• Document all calls and actions taken into system ensuring that all updates and amendments are accurate.
• Follow through and take ownership on all queries from customer where possible.
• Work towards KPI set by Leader.
• Able to work unsupervised and maintain professionalism.
• Good incident knowledge in the market as a reference to overturn a termination request relating to security needs in homes and businesses.
• Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace.

Requirements

• 1-2 years’ relevant experience within a call centre working environment in banks / telcos preferred
• Min. Nitec in office administration
• Experience with Microsoft Office and able to demonstrate diligence and meticulous traits
• Possess customer centric qualities
• Good interpersonal & phone communication skills.
• Bilingual in English and Mandarin (to liaise with mandarin speaking associates)
• Able to commence work on short notice
• Strong understanding how subscriber life cycle works
• Passion in learning new skills, product, technical knowledge
• Shows tenacity in finishing, especially in the face of resistance
• Pursues everything with energy, drive, and a need to finish
• Strong team player with strong teamwork capability

Responsibilities:

St Andrew’s Migrant Worker Medical Centre (SAMWMC) has a non-profit dental clinic with 2 dental chairs that serves Work permit or Special pass foreign workers in the Construction, Marine, Process, Service sectors at a nominal fee.

• Clinical Governance Officer: To provide clinical governance and technical oversight for the dental clinic at SAMWMC in accordance with MOH’s HCSA regulations. It encompasses having to supervise a junior dental officer, and other volunteer dentists.
• Clinical Duties: General dental consultation, taking of diagnostic radiographs, and provide dental treatment of acute and chronic conditions encompassing but not limited to fluoride therapy and oral health instruction, non-surgical periodontal therapy, direct restorative procedures (Amalgam, GIC, Composite), dental extractions, minor oral surgeries (excision of wisdom teeth), non-surgical endodontic therapy.
• Administrative Duties: Responsible for budgeting and submission of budget proposals to HQ and to donors. Tracking, fulfilling and reporting of KPIs set for dental service at SAMWMC. Oversee procurement of required stocks and consumables of the clinic, which includes sourcing for quotes from various vendors. To be in-charge of maintenance and licensing of dental equipment (eg. Dental chair, compressor, autoclaves, X-ray).
• Dental Team Management: Oversee rostering staff, recruitment of dental staff, appraisals of dental staff performances, training of dental staff (eg. Competency assessments), and retention of dental staff. Engagement with dental volunteers to recruit, retain, and roster.
• Patient Management: Oversee and assist team in triaging and booking the appropriate appointments for patients. Communicate effectively with patients to address their concerns, explain treatment options, and alleviate anxieties related to dental procedures. Handle and resolve patient’s feedback and/or complaints of dental services if they arise.
• Record Keeping: Maintain accurate and detailed patient records, including treatment plans, progress notes, and billing information, in compliance with regulatory standards and practice protocols.

Requirements:

• Bachelor's degree in Dentistry from an accredited institution.
• Full registration with the Singapore Dental Council and holding a valid license.
• Minimum of 5 years of experience practicing as a Dentist, with proficiency in general dentistry procedures.
• Have required vaccines, or willing to take required vaccines or tests (e.g TDAP, MMR, HepB etc.)
• Strong clinical skills and knowledge of current dental practices and techniques.
• Team player with excellent communication and interpersonal skills.
• Ability to work effectively in a team environment with the larger medical service.
• Dedication to providing compassionate care and superior patient service.
• Commitment to ongoing professional development and learning.
• Willingness to participate in continuing education and professional development activities.

Skills:

• Clinical expertise in various dental procedures.
• Proficiency in using dental tools and equipment.
• Compassionate and patient-centered approach to care.
• Ability to work efficiently under pressure.
• Strong organizational and time management skills.
• Commitment to maintaining high standards of infection control.
• Empathy and sensitivity to patient needs and concerns.
• Adaptability to new technologies and treatment methods.
• Compliance with ethical and professional standards of conduct.

Work Location:

St. Andrew's Migrant Worker Medical Center

27 Penjuru Walk, Singapore 608538

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlets:

• In-Suite Dining
• La Dame de Pic
• Raffles Courtyard
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Key Responsibilities:

• Project coordination and operations support work
• Coordinate with the team to maintain occupancy record / timesheet booking details
• Create sales orders in SAP system and create invoice & invoice calculations
• Periodic cost booking of supplier / sub-contractor and checking subcontract invoices
• Issue PO or work order to subcontractor in coordination with purchase department
• Support the sales team in SAP CRM relating to enquiry management
• Preparation of proposals and submission to client as advised
• Perform payment reconciliation and follow up with client where necessary
• Maintain monthly MIS
• Other job-related administrative / project support duties as required

Key Requirements:

• GCE ‘A’ Level or Diploma in Business Management or equivalent with at least 5 years of administrative experience
• Proficient in MS office applications (Word, Excel and PowerPoint)
• Familiarity with SAP and CRM systems (Or equivalent database management System) as a user will be an added advantage
• Good time management, document management, administrative and project coordination skills
• Results and service-oriented individual who possess initiative and excellent communication skills
• A proactive team player with the ability to work independently in challenging timelines
• Meticulous, efficient, enthusiastic and resourceful with a “can-do” attitude

• Provide sales and business support to the team which include but not limited to:
• Handle incoming enquiries, prepare technical costing sheets, generate, and issue sales quotations/ contract and shipping documents.
• Responsible for order processing and coordinate shipment delivery.
• Liaise with Sales teams in various countries on sales / orders processing.
• Prepare contract review documents, new customer account creation, credit notes.
• Administrative support such as filing of sales documents to ensure audit compliance.
• Any other assignment as directed by immediate supervisor.

Requirements:

• Candidate must possess at least Diploma in any field.
• At least 1 Year(s) of working experience in logistics or service provider background.
• Required Skill(s): MS office and SAP
• Preferably Junior Executive specialized in Customer Service or equivalent.

Job Highlights

• Lunch provided
• Shuttle Bus(Pick up and drop off at various locations)

We are looking for an individual who is passionate about IT and has experience in computer networking - firewall, VPN, servers, switches etc.

Career progression for candidates with aptitude and the willingness to put in the effort to grow with the company.

This position is mainly based in Penjuru with periodic deployment to customer sites depending on projects.

JOB SCOPE

• PaperCut deployment and troubleshooting
• PaperCut User Training (on-site) and Phone + Teamviewer Support
• Manages IT infrastructure related projects and services.
• Maintain and proactively improve the IT infrastructure of the company to avoid disruptions to operations. The infrastructure covers office equipment like personal computers, network, servers, photocopiers, printers, IP-PBX, CCTV.
• Manages, administers and provides support for network infrastructure and network/firewall/VPN change requests.
• Overall responsible for, procure and maintain inventory of the necessary hardware
• Escalation point for IT operations matters, pertaining to system, CCTV, network, and voice services.
• Manage network capacity and email administration such as creating/maintaining user ids and email addresses.
• Responsible for the stable operation of the in-house computer software systems and network connections.
• Any other related IT technical support work

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REQUIREMENTS

• Minimum Qualifications Diploma/Degree in BSc or BEng in Computer Science/Infocommunication/Internetworking or related disciplines
• At least 2 year(s) of relevant experience in network & Internet services, computer & mobile devices and information system
• In-depth hands-on experience in configuring and troubleshooting routers and switches network equipment as well as FortiGate firewall and its implement in corporate as well as hosting networks.
• Linux, Mac and Windows Admin skills.
• Good knowledge in managing and configuring virtualization environment, KVM, Hyper-V, Vmware.
• Admin experience in Office365, LDAP, Active Directory, AzureAD
• Experience with various open-source monitoring tools like Wireshark.
• Excellent troubleshooting, problem-solving and analytical skills.
• Good attitude and a willingness to learn
• Patient and meticulous
• PaperCut experience an advantage (Training will be provided)
• Class 2B or Class 3 (Manual) license is an advantage.

Other Job Details

• Report to office at Penjuru (West) and will be dispatched to customer's sites when required
• 5 day work week (Mon-Fri 8.30am-6pm)

Starting salary commensurates with candidate's aptitude, experience and skill.

a) Carry a positive image while providing professional customer service to all our customers on board the ship

b) Making sure that the team attends to our customer’s request promptly and accurately

c) Monitor the ship’s schedule and ensuring all customers’ orders are delivered on time

d) Liaise between customers and our team for customer’s requirements

e) Ensure items rejected by vessel is returned promptly to vendors

f) Handle customer’s and company’s items with utmost care

g) Check that delivery order is returned to office promptly

h) Ensuring positive customer experience at all times by going the extra mile to exceed customers’ requirements and expectations

i) Assist in collecting the correct amount of cash from customers and submit to finance department immediately

Basic Qualifications:

• Bachelors/Degree in Computer Science or other technology field.
• Must have at least 3 years of professional production support experience in HA environment.
• Must be familiar with agile and DevSecOps principles and practices.
• Scripting experience with Windows PowerShell and Unix scripting.

·

Preferred Qualifications:

• 3+ years of experience with Java applications, SQL/NoSQL, Handling Production operations.
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Experience with Linux and Windows administration, networking, security, and troubleshooting.
• Excellent communication, collaboration, and problem-solving skills
• Knowledge on Docker/Kubernetes, NginX, CDN, Caching
• Installing and Uninstalling various Windows and Unix/Linux applications and software experience

Job Description:

• Order processing duties including but not limited to order entry, order amendments, order status notification, and order expediting.
• Attend and respond to all enquiries and customers’ feedback by telephone, fax and emails on timely manner.
• Provide professional service and advice to customers pertaining to products.
• Preparation of quotation and send to customers by telephone, fax or email.
• Follow-up on outstanding order and perform call-backs to customers if necessary.
• Perform close follow-up and internal co-ordination with customers, logistics and warehouse to ensure timely delivery.
• To liaise at all times with all team members and work as a team to achieve the sales targets.
• Prepare proforma invoice for the accuracy of the orders.
• Any other ad-hoc tasks and duties as assigned.

Job Requirements:

• Minimum “O” / Diploma levels.
• 1-2 years of experience in customer service-related roles.
• Competence in PC skills (MC Microsoft Office)
• Must be a team player, independent, positive working attitude and able to work in a fast paced environment.
• Good communication skills and able to take up pressure.

Responsibilities

· Perform overhead cranes, gantry cranes, monorail cranes electrical installation and troubleshooting task, repairs and parts replacement to resolve related site issues

· Recommendation of part replacement to ensure continuous operation of the equipment

· Coordinate and liaise with Project Engineer/Manager and respective supervisor on tasks and works relating to the project

· Responsible for doing control panel and any other works related to Electrical duties

· Ensure compliance with relevant standard

· Ensure compliance with company’s Quality Management Systems

· Working closely with Supervisor and Mechanical team to get the job done

· Ensure service and work readiness during office works hours and after hours

· Other ad-hoc duties as assigned

Requirement

Diploma/Degree in Electrical/Electronic

Minimum 2 to 3 years in the Crane industry

Knowledge of crane troubleshooting, various brands of inverters, PLC system.

Ability to generate Electrical drawings in accordance to Singapore standards a plus

Holders of Driving Licence Class 3

Who we are:

SN-Riverwood is a company not only with a passion for logistics solutions, but we are also a company hunting for great people to join us in the pursuit of our personal and professional growth.

Our team’s culture strongly embodies and encourage openness in communication and radical transparency in our working environment. The best ideas always speak the loudest, regardless of one’s position or standing within the company.

Our company values are founded upon the tenets of accountability, responsibility, transparency and integrity. We encourage our team to think and dream like a business owner. Empowering individuals on their journey of personal growth ensure that their experience with us is constantly challenging yet reachable and achievable by guidance from the leaders.

We are looking out for driven, disciplined and passionate individuals –willing to (consistently) go the extra mile for the company (and themselves, of course).

Join us in making our dream your reality, in the ever-growing industry, especially with the current time where we are just scratching the surface.

As an Customer Service Officer, you will be responsible for:

• Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy
• Respond to customer enquiries and provide quotations to customers promptly
• Process incoming and outgoing customer’s orders
• Manage daily operations and customer inquiries and requests
• Take orders from customers and coordinate with the various parties to ensure timely delivery.
• Follow up on customer’s requests and scheduled orders
• Generate picking lists and delivery orders for warehouse and transport departments
• Ensure business transaction closure from sales order through issuance of delivery note to invoicing and payment
• Process inquiries and send booking confirmations to customers
• Other ad hoc duties as assigned by the Manager

Requirements:

• Minimum ITE NITEC / Higher NITEC in Logistics / Business studies
• Prior experience in customer service and/or in the logistics industry would be distinct advantages
• Possess good time management & strong interpersonal skills to work effectively in a team.
• Able to execute the tasks independently, multi-task, good follow-up skills and time management
• Able to work in 5.5 days work week (Alternate Saturday after probation)

•Co-ordinate customers' orders, payment updates and other related matters.

•Attend to customers' enquiries and requests via emails, texts, and phone calls.

•Experience in using ERP system for processing of orders.

•Basic Microsoft Office skills to prepare data or reports to the sales team.

•Assist sales team in arranging appointments with clients.

•Able to understand English and read simple technical documents. (For the purpose of understanding customers' requirements and learning about product features.)

•Good written and verbal communication skills.

•Meticulous with a keen eye for details.

•Fast learner

•Team player

Job Description

• Overhauling all kind of valves especially safety valves and control valves
• Planning and carry out service, testing and commissioning on board the ship, shipyard and offshore
• Technical Clarification
• Repair, troubleshoot and testing of valves
• Co-ordination with customers/yard for valves overhauling
• Analyzes, inspect, review finding and resolve technical problem
• Regular travel for off-site maintenance job or onboard the ship
• Must be able to work overtime ( include Sat,Sun and Public Holiday)

Requirement

• Minimum Diploma in Engineering preferably Mechanical/Marine Engineering
• Possess excellent analytical with the ability to trouble-shoot and problem solving skills
• Must be able to work independently with minimum supervision and manage the team effectively
• Loyalty, engagement and enthusiasm personality
• Possess class 3 driving licence is an advantage
• Salary based on candidate's experience