Total 605 Customer Service job vacancies in nlb punggol regional library

Join us for a rewarding and meaningful career!

Balance Pilates is looking for passionate individuals to be part of our vibrant, growing community. Our studio offers a inspiring environment and professional service for both instructors and clients. We invite you to bring your expertise and enthusiasm to a place where growth and team spirit thrive.

Front Desk & Administrative Assistant

Balance Pilates is seeking a Front Desk & Administrative Assistant who is organized, personable, and ready to contribute to an exceptional client experience.

Position Overview:

As the first point of contact for our clients, you will play a key role in creating a welcoming atmosphere while providing top-notch administrative support to keep our studio running smoothly. If you have a passion for customer service, enjoy a dynamic work environment, and are excited about health and wellness, we want to hear from you!

Key Responsibilities:

- Warmly greet and assist clients, ensuring a seamless check-in process

- Manage class bookings, cancellations, and client inquiries with professionalism

- Handle studio communications (phone, email, and in-person)

- Maintain an organized and efficient front desk area

- Assist with membership management, billing inquiries, and payments

- Provide administrative support to studio management, including scheduling and reporting

- Support studio cleanliness and ensure all areas meet our high standards

Qualifications:

Exceptional Communication Skills: Ability to engage with clients and colleagues in a friendly and professional manner. In both English and Mandarin.

Organizational Excellence: Strong attention to detail with the ability to prioritize and multitask

Tech Savvy: Comfortable using computers and scheduling software (previous experience with booking systems is a plus)

Customer-Focused: A positive, solution-oriented attitude with a commitment to delivering outstanding service

Team Player: Willing to collaborate and contribute to a supportive work environment

Why Join Us?

- Be part of a health-driven, energetic, and supportive community

- Competitive compensation and benefits

- Opportunities for professional growth within our expanding studio

- Work in a positive environment where well-being is a priority

How to Apply:

If this sounds like the perfect role for you, we’d love to hear from you! Please send your resume and a brief cover letter outlining your qualifications to [email protected], with the subject line: “Front Desk/Admin Position”.

Take the next step in your career and help us create an inspiring, welcoming space for our clients at Balance Pilates!

Working hrs:

• Mon to Fri (0830AM to 0600PM)

Requirementss:

• 3 GCE 'O' level
• Proficient in MS office and able to work in fast phase environment
• Good communication skills

Scope of work:

• Create an Investigation Paper in the Authority’s computerized system.
• Upload footage to the Authority’s computerized system and provide an initial assessment.
• Generate Notice of Traffic Offence, warning letters, advisory letters, and outcome letters in the Authority’s computerized system.
• Archive digital IPs in the Authority’s computerized system.

- Provide timely support to all EA Personnel for all administrative work.

- Follow up closely on all operation processes pertaining to the employment of the helper.

- Liaise with the supplier for available biodata to allow EA Personnel to match the correct helper candidate for all employer.

- Consolidate all the available biodata and seggregate the biodata to allow the EA Personnel to match more efficiently.

Responsibilities:

Warehouse Solution Design (Customer Facing)

• Support the development of new customers, either with existing client contact or by supporting the sales team for RFQ, site visit and presentation
• Analyse customer requirements and support Q&A sessions
• Design and propose warehousing solutions according to customer needs
• Evaluate resources, MHE, investments, EDI, automation and innovation opportunities, etc.
• Provide cost analysis and rates using cost model
• Build RFQ technical proposal and present the solution to customer

Project Management

• Work closely with Project Management Team for solutions handover upon project award
• Support in solutions adjustment during project implementation phase if needed
• Cost and budget follow-up

Commercial Package/Costing Tools

• Support Business Development team to create up-to-date commercial packages showcasing Company’s expertise and know-how
• Support Business Development team to improve internal costing and analytics tools
• Owner of solutions innovation, e.g., automations and robotics

Requirements:

• Bachelor’s degree in Logistics / Supply Chain Solutions or equivalent
• At least 3 years of relevant experience
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project and AutoCAD
• Comfortable with data analytical and customer facing role

• Taking ownership of customer issues reported and seeing problems through to resolution

• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues

• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

• Research and identify solutions to software and hardware issues

• Diagnose and troubleshoot technical issues, including account setup and network configuration

• Ask customers targeted questions to quickly understand the root of the problem

• Track computer system issues through to resolution, within agreed time limits

• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

• Provide prompt and accurate feedback to customers

• Refer to internal database or external resources to provide accurate tech solutions

• Ensure all issues are properly logged

• Prioritize and manage several open issues at one time

• Follow up with clients to ensure their IT systems are fully functional after troubleshooting

• Prepare accurate and timely reports

• Document technical knowledge in the form of notes and manuals

• Maintain jovial relationships with clients

Requirement

• Proven work experience as a Technical Support Engineer, maintenance and troubleshooting to end users on their VOIP server, software application package, hardware, environments and platform in which the business operates (VOIP server, remote access, VOIP Phone, SIP Phone, video conference, cloud and etc.) role

• Ability to diagnose and troubleshoot basic technical issues, excellent problem-solving and communication skills

. Management of hardware failure – coordinate with hardware maintenance services provider for delivery replacement part and the physical installation of the replacement parts.

• Ability to provide step-by-step technical help, both written and verbal also able to travel to customer sites with short notices

Job Description

• Establish rapport with residents through active listening and engagement using verbal and non-verbal communication in a non-judgmental manner.
• Provide daily engagements and companionship to residents who are at higher risk of isolation due to residents’ inability to participate in group activities.
• Carry out meaningful and enjoyable activities for residents, taking into consideration their individual wishes and preferences.
• Provide timely documentation on the engagements and observations.
• Highlight residents’ concerns to the Medical Social Worker (MSW), where necessary.
• Any other ad-hoc duties as assigned.

Job Requirements

• NITEC in Community Care & Social Services / ITE / GCE ‘O’ Levels
• Able to communicate with seniors who are mandarin speaking and/or chinese dialect speaking
• Love working with seniors
• Good interpersonal and communication skills
• On the job training will be provided
• This is a Part-Time position, candidate must be able to work either 3 full days or 4 to 5 half days on weekdays.

Service crew for Chinese/ Taiwanese restaurant.

Training will be provided if interested but no experience.

Communication in Mandarin preferred.

Restaurant in central area.

Local Singaporean/ PR preferred.

Basic salary starting $1,800 & higher depending on experience.

Malaysian work permits holders welcome to apply.

Location: Toa Payoh

Working hrs: Mondays to Fridays: 6:30am to 3:30pm

Requirement:

• At least a LCCI Certificate in Accounting/Book-keeping.
• 3 years working experience in financial administration.

Roles & Responsibilities:

• Carry out school financial functions, processes and procedures.
• Keep track of income and maintain good and proper accounting records
• Collect payments from pupils and vendors as and when required
• Make and process payments to pupils/vendors and other stakeholders as and when required in an accurate and prompt while adhering to all school operating procedures and guidelines
• Attend to telephone calls and walk-in customers and provide assistance to them
• Assist the school in any other ad-hoc administrative matters as and when directed by the school’s leadership

Location: Near Dovar MRT

Working Hrs: Mon to Fri (0800AM to 0530PM)

Requirements:

1. 1 yr experience in relevant field.
2. Must possess first aider

Roles & Resposibilities:

1. Oversee the cleanliness and smooth operations of the counter service and systems.
2. Seek clarifications and guidance from Team Lead and Staff on any operational issues.
3. To handle general enquiries from the students, staff and the public and keep record of it.
4. Collation of Student Development (SD) Programmes Survey Results and other data entry works relating to our SD Programmes
5. Assist in the issuance of keys or access cards.
6. Receiving/escorting of guests for meetings, assisting in room setup and logistics preparation for meetings.
7. Assist to book facilities through Facility Booking platforms.
8. To manage first aid kit and usage and to participate in the department’s table-top exercises such as fire drills as well as in event of fire emergency.
9. To contact and liaise with vendors/Estates for ad-hoc repair and scheduling of servicing of SD office and safety equipment.
10. To assist in the delivery of SD related event items within and outside the organisation.
11. Any other general admin support tasks assigned by the SD Staff/Team Lead.

Roles & Responsibilities:

· Provide quality customer service to customers via telephone, online chats or messaging.

· Attend to inbound calls, as well as email enquiries when necessary

· Respond and follow up promptly to customer enquiries and feedback on our products and services

· Able to manage emotion well and cope with customers's demanding requests.

· Preparing and entering client’s PO/SO into the systems and coordinate in deliveries, creation of DO for deliveries.

· Filing of customers DO and SO.

· Able to work closely with the team and provide support when necessary.

· Ability to multi task and take on additional tasks/roles.

· Other ad hoc duties as assigned by Supervisors

Requirements

· Minimum Diploma or equivalent qualifications

· Preferably Junior Executive specialized in Customer Service or equivalent.

· At least 1 to 2 years of customer service experience. However, fresh graduates may apply.

· Possess good communication and interpersonal skills

· Pleasant disposition and well-groomed.

· Proficiency in English.

· PC Literate; Proficiency in Microsoft Office.

· A good team player and willing to contribute to team effort to accomplish related results and performance.

· Only Singaporeans & PRs may apply. Shortlisted applicants will be notified.

· Right candidate able to start work immediate.

Location: Near Dovar MRT

Working hrs:

• Mon to Fri (0700AM - 0230PM) & (0230PM - 1030PM) 2 Shifts
• Sat (0730AM to 0130PM) & (0130PM to 0730PM) 2 Shifts

Requirements:

• 1 yr relevant experience in facilities management role.
• First aider
• Certified Facility Management Personnel. (1 person required)

Roles & Responsibilities:

1. Ensure opening and closing of facilities from Mondays to Saturdays.
2. Conduct daily routine checks of all Moberly Block facilities and equipment. These include alarm systems, lightings, aircons & equipment, etc.
3. Oversee the cleanliness of the facilities, breakdown matters or access card system.
4. Monitor the proper usage of facilities and equipment & arrange for maintenance or repair works when needed.
5. Manage the issuance of access cards to the facilities on the internal bookings in the shared folder.
6. Conduct monthly inspection on sports fixtures by a certified Facility Management personnel & Prepare monthly report.
7. Monitor/advise the proper usage of SD sports facilities & equipment and report any misuse to SD Staff.
8. Assist to evacuate users from outdoor sports facilities during inclement weather and emergency situation.
9. To ensure reporting of misuse to be done with 30mins of occurrence.

About

We are a growing retail and e-commerce business, our mission is to inspire creativity and mindfulness by offering a wide range of beautifully crafted crystals for displays, accessories, and DIY projects, empowering you to manifest your dreams.

This role involves working independently on tasks while also collaborating with other team members to manage and follow through on customer orders, both online and offline. You will play a crucial role in ensuring smooth operations in our growing e-commerce business.

Job Responsibilities

• Order Processing: Ensure that e-commerce and socials’ orders are fulfilled promptly to ensure timely delivery and customer satisfaction
• Fulfill Customer’s Orders & Customisation Request
• Customer Service: Invoicing and responding to customer inquiries/concerns through online & social platforms. Assist with retail floor responsibilities on days when the studio is open. This involves sales floor upkeep, cashiering, etc.
• Packing: Packaging products for dispatch or self collection, ensuring items are well protected and presented. Ensure items are well accounted for and ready to be collected/shipped out.
• Inventory Management: Assist in unboxing of new stocks, engage in stock-take and tagging of the new product
• E-commerce Operation Support: Manage product uploads and photography for e-commerce platforms, ensuring accurate representation and quality imagery
• General Office Management: Sorting of inventories in the office, keeping track and stocking up of office supplies, etc.
• Daily Housekeeping Duties
• Other Ad-Hoc Duties as Assigned

Job Requirements

• High initiative and positive attitude, able to work independently and as a team.
• Simple computer knowledge (Instagram, MS Office, Google Softwares, Excel) is required
• Crystals knowledge not necessary but will be beneficial
• Training will be provided
• Number of workdays: 5 days (5 hours each day, between 9am-6pm)

Benefits

• Gym and pool use
• Monthly team bonding (eg. bbq night, movie outing, karaoke and pizza etc)
• Annual retreat

At CRZtales, we're committed to more than just work. We're dedicated to fostering an environment where we not only excel professionally but also embrace life outside the office. Join us in achieving the perfect work-life balance as we grow together!

We look forward to hearing from you!

Any further enquiries do email us at [email protected]

Reporting to the Centre Manager, the incumbent for the Part-Time Teacher position is mainly homework supervision and managing a class of maximum 20 primary school kids together with an assistant teacher at BCARE Joy Connection (JOYC).

Duties and Responsibilities

Supervise primary school children in their daily school homework, help them learn and prepare them for their spelling test in school.

Ensure that all daily school homework assigned by the school is completed before the children leave the centre for the day.

Maintain cleanliness, orderliness, and discipline in the classroom.

Ensure the children complete all their assessment pages assigned by the centre tutors within the week for all subjects.

Decorate wall displays that depict the relevant theme, subject, or event.

Update and maintain the Star Award system.

Guide and keep students constructively engaged in activities that are developmentally and educationally appropriate through positive management Strategies.

Attend staff meetings and staff-sharing sessions.

Do home visitation when necessary.

Nurture and provide care for the child’s personal needs such as child-bathing, medication, meals etc.

Communicate and work closely with parents or the Centre Manager for the development and growth of the child.

We are looking for people, who are passionate about education and nurturing young children, to join our team!

Position available: Student Care Teacher to guide primary school children on English,Chinese, Math and Science.

Job Description

• Manage students and proactively respond to their developmental needs
• Ensure classroom discipline and safety of children at all times
• Deliver and present lesson content to children
• Provide guidance and supervision for Primary School children on the completion of daily homework and spelling
• Plan and prepare enrichment programmes/ activities with other teachers
• Regular liaison with parents regarding children's progress and behaviour
• Assist with other administrative tasks
• Make a difference to our students' developmental years

Requirements & Qualifications

• Possess genuine love to care and mentor children
• WSQ Student Care or qualifications in field of community & social services is an advantage
• Minimum 1 year of relevant working experience.
• Good communication skills and must be team player
• Great sense of responsibility

Interested applicants, please send in your resume. Do include your reasons of leaving, expected salary, last drawn salary and date of availability to commence work.

We seek your understanding that only shortlisted candidate will be notified. Thank you.

• Report to the Crew Leader
• Assist the Crew Leader to achieve optimal business performance as well as maintaining high standards of food, service, health and safety̶
• Deputise in the absence of the Crew Leader̶
• Food Preparation and cook the wide variety of food offered in Outlet
• Motivate and inspire the team to achieve monthly sales target
• Ensure smooth Café operations through setting and enforcing high standard of food and beverage quality.
• Maintain strong hygiene and safety standards, ensure utmost cleanliness, hygiene and safety standards are kept
• Strong sense of customer service, to attend to customers’ enquiries and complaints and constantly obtain customer feedback during operations to ensure satisfaction
• Analyse financial performance, formulate and implement strategies to maximise productivity and profitability
• Ensure accuracy and timely submission of paperwork to HQ
• Prepare beverages
• Conduct interviews and recruit suitable candidates
• Read emails and conduct briefings and meet staff to ensure timely sharing of information as well as to gather feedback from the ground
• Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures
• Able to deploy, supervise, direct, Foster and build strong employee relations in the restaurant to motivate staff
• Brief staff on menu items, customer service standards and other required matters
• Assist in bi-monthly stock take
• Update GRN and perform E-Procurement
• Plan staff duty roster and cleaning duties
• Handle cashiering duties, daily sales collection, cashiers float and petty cash claims
• Perform banking duties
• Responsible for staff training, orientation and discipline issues
• Continuous innovation to achieve business goals
• Create a fun and healthy working environment for outlet staff
• Any other appropriate duties and responsibilities as assigned

Requirements

• Minimum 2 years of relevant experience in quick service environment and in a supervisory role.
• Have good product knowledge on food items
• Knowledge of cost/inventory management would be an added advantage
• Basic PC-literacy
• Strict sense of hygiene and safety standards
• Strong command of both Mandarin & English in order to communicate and introduce menu-items to customers
• Excellent organizational skills
• Ability to thrive in a challenging environment
• Strong public relations skills
• Excellent interpersonal & communication skills
• Strong leadership & team player
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty

[Job Highlights]

• Top 3 Tuition Centres In Punggol (9 consecutive years since 2016)
• Small-class size of only 5 pax/class. Great work-life balance.
• Receive close training & mentorship. Friendly corporate culture.

[Career Scope]

Be part of our dynamic team of educators in one of the Top 3 tuition centres in Punggol!

[Qualification]

- NIE-trained ex-school teachers OR

- Bachelor Degree holders OR

- Undergraduates are welcome to apply (with some teaching experience)

[Education]

- Prospective candidates must have gone through Singapore's educational system

[Experience]

- Preferably at least 1 year of teaching experience

[Job Scope]

- To coach a class size of no more than 5 pax

- Freedom and autonomy to customise your lessons according to your students' learning needs

- Close support, training and mentorship provided by the management

- Minimal admin

- Other interesting tasks to explore (e.g. designing and crafting of in-house curriculum, boot camps, holiday programmes, organising events and excursions for special occasions, promotion to handle management tasks and roles etc)

[Available Roles]

P3 to P6 levels only:

English Teacher, Math Teacher OR Science Teacher

* please share with us your preferred role(s)

[Working Hours: Full-time]

- 5.5 days per week

- Great work-life balance

- Flexible work hours (hybrid of office hours & home admin hours)

[Working Hours: Part-time]

1.5hrs per class

[Remuneration & Benefits]

Full-time Staff

- Attractive remuneration package

- CPF Eligible (according to Singapore's employment law) *even for part-timers

- Guaranteed 13th-month bonus

- 14 Days Annual Leave

- Medical Benefits

- Dental Benefits

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Keen to find out more?

Please apply via the link below:

https://tinyurl.com/GFTeacherMCF

Thank you and we hope to meet you soon!

Warmest regards,

Raymond Tan | 93224385

Genius Farm Learners’ Hub (Registered with the MOE)

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www.geniusfarm.com.sg

https://www.facebook.com/GeniusFarmLearnersHub

Location: Serangoon

Must be able to speak Mandarin

Jobscope

-Reception duties (answer calls and online enquiries, schedule appointments, register and discharge patients, end day sales, basic computer skills etc)

-Stocktaking and management of clinic supplies

-Check and sign off delivery orders and update mamaged whenever there is delivery of supplies

-General cleanliness of clinic and housekeeping duties

Thank you.

Responsibilities:-

• Identify and evaluate new business prospects and establish new client relationships.
• Email and Whatsapp to reach out to potential clients.
• Organize and attend sales meetings together with the Director.
• Presentation to clients to introduce company profiles and services.
• Prepare proposals and quotations for clients.
• Respond to incoming email, whatsapp and phone enquiries.
• Work closely and collaboratively with the accounts team to ensure clients’ needs are met.
• Attend industry events, conferences or seminars to network and advocate company's services

Requirements:-

• Any qualification welcome
• Prefer accounting and/or sales experience
• Independent with good negotiable skills
• Able to hold discussion with client
• Able travel to client's office

Position: Purchasing Manager
Location: Sengkang, Singapore
Employment Type: Full-time, 9am-5pm

About Us:
We pride ourselves on delivering top-notch car repair services with a focus on quality and customer satisfaction. As we continue to grow, we are looking for a dedicated and experienced Purchase Manager to join our team and help streamline our procurement process.

Key Responsibilities:

• Procurement Management: Oversee and manage the procurement of automotive parts, tools, and supplies. Ensure timely and cost-effective acquisition of all necessary inventory.
• Vendor Relations: Build and maintain strong relationships with suppliers and vendors. Negotiate terms, prices, and contracts to achieve favorable conditions.
• Inventory Control: Monitor inventory levels to ensure optimal stock. Implement inventory management practices to reduce excess stock and avoid shortages.
• Cost Management: Develop and implement strategies to reduce procurement costs while maintaining quality standards. Analyze market trends to forecast pricing and supply conditions.
• Quality Assurance: Evaluate the quality of purchased products and services. Work closely with the repair team to ensure that all parts meet the required standards.
• Record Keeping: Maintain accurate records of all purchases, transactions, and supplier interactions. Prepare regular reports on procurement activities and inventory status.
• Compliance: Ensure all procurement activities comply with company policies and regulatory requirements.

Qualifications:

• Experience: Minimum 10 years of experience in procurement or purchasing, preferably within the automotive industry.
• Education: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field is preferred.
• Skills: Strong negotiation skills, excellent communication abilities, and a keen eye for detail. Proficiency in procurement software and MS Office applications.
• Languages: Proficiency in both Mandarin and English is preferred to effectively communicate with a diverse range of suppliers and team members.
• Knowledge: Understanding of automotive parts and repair processes is advantageous. Familiarity with Singapore’s market conditions and regulatory environment is a plus.
• Personal Attributes: Strong problem-solving skills, the ability to work independently and as part of a team, and a proactive approach to managing procurement challenges.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and dynamic work environment.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to [email protected] by 19 Sep 2024. Please include “Purchasing Manager Application – [Your Name]” in the subject line.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Part time Dental assistants required to work only afternoon sessions. Help the dentist in the dental surgery .

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

About

We are a growing retail and e-commerce business, our mission is to inspire creativity and mindfulness by offering a wide range of beautifully crafted crystals for displays, accessories, and DIY projects, empowering you to manifest your dreams.

This role involves working independently on tasks while also collaborating with other team members to manage and follow through on customer orders, both online and offline. You will play a crucial role in ensuring smooth operations in our growing e-commerce business.

Job Responsibilities

• Order Processing: Ensure that e-commerce and socials’ orders are fulfilled promptly to ensure timely delivery and customer satisfaction
• E-commerce Operation Support: Manage product uploads and photography for e-commerce platforms, ensuring accurate representation and quality imagery
• Fulfill Customer’s Orders & Customisation Request
• Customer Service: Assist with the retail floor on days when the shop is open. This involves sales floor upkeep, cashiering, etc.
• Packing: Packaging products for dispatch or self collection, ensuring items are well protected and presented. Ensure items are well accounted for and ready to be collected/shipped out.
• Inventory Management: Assist in unboxing of new stocks, engage in stock-take and tagging of the new product
• Daily Housekeeping Duties
• Other Ad-Hoc Duties as Assigned

Job Requirements

• High initiative and positive attitude, able to work independently and as a team.
• Simple computer knowledge (Instagram, MS Office, Google Softwares, Excel) is required
• Crystals knowledge not necessary but will be beneficial
• Training will be provided
• Must be able to work min 3 Saturdays (12-6pm) & most public holidays
• Able to commit a min of 10 shifts per month (min 4-hours shifts) with min 3 months commitment.

Job Description & Requirements

We are hiring full time or part time of Chinese Language Teacher.Below are the details.

JOB RESPONSIBILITIES:

· Responsible for teaching pre-school and primary level students

· Teach using specially designed fun-filled interactive activities, drama and games to students from Playgroup level to pre-schoolers, primary students.

· Update and correspond with parents after each class.

· Evaluate and maintain accurate records of children’s progress

· Accurate Pronunciation for spoken Mandarin in order to handle queries, concerns and feedbacks.

JOB REQUIREMENTS:

- Candidates must possess at least a Bachelor’s Degree in Education/ Chinese Studies/ Chinese Language or other related degrees university.

- Must have a good understanding of Singapore’s Ministry of Education’s Chinese Language curriculum.

- Must be passionate in learning and teaching.

- Must be familiar with Microsoft Office applications, e.g. Word, PowerPoint

- Must be able to work on Saturdays and/or Sundays excluding Public Holiday.

- Must have at least one year of experience in teaching Chinese

- Plan, review and evaluate lessons.

- Salary based on teaching experience.

Job Description

• Handling incoming and outgoing calls pertaining to residents' queries / feedback;
• Assist in cases creation in the system;
• Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;
• Liaise with other team members from other departments pertaining to the feedback or queries cases;
• Any other duties assigned by the supervisor.

Job Requirements

• Must possess clear speaking voice and strong verbal communication skills;
• Proficient in English and/or other language / dialect to converse effectively with residents in Singapore;
• IT savvy;
• Able to work independently and also a team player;
• Fresh graduates with no work experience are welcome to apply as training is provided;
• Working Hours :4 Weekdays between Mondays to Fridays either 8am to 1230pm (for AM shift) OR 1230pm to 5pm (for PM shift) including 1 OFF day and Every Saturdays: 8am to 1pm.

Only shortlisted candidates will be notified.

• Collect, study and analyse information about customers, sales trends, products and services to direct business and marketing plans
• Enter data into computer databases and other software
• Make calls and schedule appointments with potential clients over the phone and through email to determine quality of leads abd grow business
• Ensuring regular contact with existing clients to maintain company presence
• Conduct in-depth needs assessment to understand clients needs and requirements
• Working closely with business development and Consultants to ensure swift and professional support of clients
• Working with CRM softwares.

Qualifications

• Proficiency in Microsoft Office programs and an interest in continued knowledge of technology as it evolves
• At least one year of related research experience preferred
• Excellent communication skills in verbal and written formats
• Excellent interpersonal skills and engaging personality
• You have a keen eye for detail and organization