Total 427 Customer Service job vacancies in paya lebar north east

To provide customer service at Northpoint City, such as answering shoppers' enquiries, processing gift redemptions and partners redemption.

Job Description
• Provide excellent customer service to internal and external customers.
• Assist in the execution of shopping mall’s promotion and redemption programmes.
• Handle all customers’ enquiries and provide assistance
• Ensure that the redemption process during the advertising and promotion campaign period is carried out properly
• Provide administrative support to the Management Office whenever necessary

Key Qualification
• Customer centric personality and positive attitude
• Prior Customer Service Officer experience in retail mall will be highly preferred
• Good communication skills
• Able to work retail hours and shift work

• Responsible for the Infrastructure platform implementation and operations related to Traffic Engineering and Management projects within the organization;
• Responsible to manage the operating budget as well as to support the procurement administrative related activities (i.e. RFP/RFQ);
• Provide technical solutions and ensure proper reviews of technical solutions on management of infrastructure to meet requirements for audit & compliance;
• Managed vendors and IT service maintenance contracts ensuring the various service levels are met within the contractual agreement;
• Ensure process and controls are in place to ensure the effective management of operations and services beyond the Service Level Agreements (SLA);
• Review and approve change / service requests for infrastructure services, ensuring they are closed within agreed timelines;
• Provide periodic Infrastructure health status report and maintain hardware and software assets;
• Handle and manage incident response & investigation, working with vendors and the respective teams to efficiently resolve issues within the agreed Service Level Agreement (SLA);
• Organise regular project meetings, review the status and provide regular status monitoring on all project activities to management.

Job Requirements:

• Diploma or Degree in Electrical Engineering, Computer Engineering/Science or Information Technology;
• At least 5 years of working experience in designing, deploying and managing complex and enterprise infrastructure technology;
• Good technical knowledge in the area of servers, middleware, storage, virtualization, network and security infrastructure as well as LAN & WAN protocols;
• Has experience in service delivery and supporting the application teams;
• Experience in IT end-to-end procurement activities (i.e. budget approval, tender/quotation, purchase requisition, invoice tracking and verification);
• Able to drive team to work together to resolve complex issues by sharing in-depth knowledge and experience;
• Strong team player, effective at communicating internationally and used to working closely with remote teams;
• Independent and able to manage projects, vendors and stakeholders with strong customer facing and communication skills;
• Proactive and self-starter with good analytical and creative thinking;
• Good communication, presentation, and advisory skills.
• ITIL Certified;
• Professional certifications (Network, Security, Virtualization) would be advantageous.

Furniture Delivery Driver (Class 4)

Job description

- Full Time: Monday - Saturday
- Full Time: 9am - 6pm
- Salary: $1800 - $3500 + Attendance Incentive
• License: Class 4

• Valid Class 4 driving license

• Good driving records

• With / Without Experience
• Delivery furniture
• Learn install furniture (On Job Training)
• Physically fit
• Check Stock In/Out

• Plan daily delivery route to deliver furniture on time
• Able to handle loading/unloading of goods

• Work for overtime as and when required

Benefits

• Variable performance bonus
• Incremental annual leave yearly (up to 14 days)

• Medical reimburment

•

Primary Responsibilities:

Service Delivery Leadership:

• Oversee the end-to-end delivery of digital services, ensuring projects are completed on time, within scope, and on budget.
• Manage delivery teams, ensuring alignment with customer expectations and business objectives.
• Drive continuous process improvement and ensure high standards of service quality and efficiency.
• Coordinate with cross-functional teams, including operations, technical teams, and product development, to deliver integrated solutions.
• Pre-Sales Support:
• Collaborate with sales teams to provide technical expertise and solution design during the pre-sales phase.
• Engage with prospective clients to understand their business needs and align them with appropriate digital solutions.
• Prepare and present technical proposals, solution architecture, and delivery plans to customers.
• Assist in the development of RFPs/RFIs and contribute to pricing strategies by offering insights on delivery costs and timelines.
• Stakeholder Management:
• Maintain strong relationships with key stakeholders, including clients, partners, and internal teams.
• Act as a key point of contact for clients during both the delivery and pre-sales phases to ensure expectations are met.
• Risk & Resource Management:
• Identify potential risks and implement mitigation strategies to ensure smooth service delivery.
• Oversee resource allocation, ensuring that project teams are staffed appropriately and efficiently.

Requirements:

1. Educational Background:
   • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
   • Relevant certifications (e.g., PMP, ITIL, or Agile) are a plus.
2. Experience:
   • Minimum of 8 years of experience in digital service delivery, project management, or a related role.
   • Proven experience in pre-sales support, including solution design and technical proposal development.
   • Experience leading cross-functional teams and managing client relationships.
3. Technical Skills:
   • Strong understanding of digital services and technologies (e.g., cloud computing, software development, data analytics).
   • Familiarity with project management tools and methodologies (e.g., Agile, Scrum, Waterfall).
4. Soft Skills:
   • Excellent communication and interpersonal skills to effectively engage with clients and stakeholders.
   • Strong analytical and problem-solving abilities to address challenges and identify opportunities.
   • Leadership qualities to inspire and motivate delivery teams.
5. Risk & Resource Management:
   • Experience in identifying project risks and developing mitigation strategies.
   • Ability to manage resource allocation effectively and efficiently.
6. Customer-Centric Mindset:
   • A track record of aligning services with customer needs and expectations.
   • Ability to build and maintain strong relationships with clients and partners.
7. Strategic Thinking:
   • Strong business acumen to understand client objectives and align digital solutions accordingly.
   • Ability to contribute insights to pricing strategies and delivery cost estimation.

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

• Receive and assess referrals to ensure appropriate placement in Centre.
• Provide end to end casework management and psychosocial support services to residents, clients, and their families. Utilize appropriate frameworks for holistic assessment.
• Identify and develop individualized care plans together with clinical care team to meet the psychosocial and emotional needs of residents and clients.
• Address issues related to grief, adjustment, and coping with chronic illness or disability.
• Implement and facilitate appropriate casework interventions, including ongoing monitoring and evaluation of outcomes.
• Establish network with external partners and stakeholders for resourcing and ensure continuity of care of residents/clients across settings.
• Work closely with multidisciplinary team to ensure that holistic needs of the resident/client are actively considered in their care planning.
• Ensure "hands-on" approach to working with residents/clients through individual work, group work, counselling, or other appropriate modalities.
• Maintain accurate and current documentation of casework for assigned caseload.
• Work closely with residents, clients, and families to maintain or re-establish family relations when appropriate.
• Provide support in end-of-life care to residents, clients, and their families. This may include bereavement support to family members of the deceased and practical matters such as referral to casket company for last rite matters, after office hours.
• Conduct review of resident/client's socio-economic status and make appropriate recommendations for financial assistance if necessary.
• Participate in multidisciplinary meetings and work closely with clinical care team in discharge planning reviews.
• Attend case conferences, meetings, network with external agencies as required.

• Bachelor Degree in Counselling/Social Work/Psychology or related discipline.

Requirements

• Preferably with at least 2 years' work experience in social services field (MOH or MSF) performing case management tasks.
• Experience working in a healthcare setting and knowledge of healthcare financing will be a plus.
• Able to work independently as well as be a team player.

Working Hours

Under normal circumstances the hours of duty will be as follows:

• 8.30am to 5.45pm (Monday to Friday, 45 minutes lunch break)

Working Location

Peacehaven Bedok Day Centre, The Salvation Army

Block 121 Bedok North Road, Singapore 460121

Professor Brawn Café is a Social Enterprise which provides job and social integration opportunities to people with special needs and the disadvantaged in society. Its mission is to provide affordable good food by an inclusive quality workforce comprising people of different abilities, ages and socio-economic background. Due to our rapid expansion to serve more children, we invite people who have proven commitment and competence to join us in transforming the lives entrusted to us.

As a Cafe Manager, your responsibilities will include (but not limited to) the following:

• Responsible for managing the overall F&B operations of the restaurant (Front & Back of House)
• Accountable for the daily sales and profit performance of the restaurant
• Work with restaurant chef team to forecast, plan and manage all F&B orders
• Monitor and supervise the preparation and serving of food to ensure quality and compliance with food safety regulations
• Deliver excellent customer experience and enforce customer service culture
• Manage budget to ensure targets met
• Manage scheduling, training and guidance for the team
• Any adhoc tasks assigned by supervisor

• Candidate should possess at least Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in any field. Relevant field on study in Food & Beverage will be preferred.

• At least 5 years of working experience in the related field is required for this position.
• At least 3 years of experience in a supervisory position in Food/Beverage/Restaurant Services or equivalent.
• Flexible with being deployed to different work locations and possibility of more than one location a day, due to business needs.
• Team player, able to work effectively in a team.
• Mature and resilient with good self coping mechanisms.
• Ability to adapt to diverse people and environment.
• Ability to work in a fast paced, dynamic and challenging work environment.
• Strong desire to learn about Autism and the passion to help special needs individuals

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The role requires the individual to oversee Customer Support Service (CSS) team to support 1-Net core business, operations and services with 24x7 service availability at multiple sites of Data Centre (DC), including management of DC network infrastructure, network operation/services and service delivery.

This role also requires the individual to be responsible for developing and implementing processes and procedures that interfaces with the sales process, various services provisioning and customer requirement support.

Responsibilities

• Lead and manage the team of network engineers for the operations and management of 1-Net DC Core Network infrastructure, including peering network, DC Hosting network, Cross Connect services, Data Center Corridor service and data center MMR management. Assign team resources to support daily network operations and ensuring fair distribution of assignment.
• Monitor and improve overall network performance, optimise network bandwidth utilisation and secure 1-Net Core network infrastructure from potential network security risks.
• Network capacity management to ensure adequate resources available to support business and operations needs for network services.
• Support network services for internal and external customers, response to incident escalation and coordinate team effort in determining root cause and resolving problem. To work on preventive measures such as revise SOPs, re-engineering of network architecture, upgrade/enhancement and tech refresh.
• Test and evaluate technologies for supporting new network service, contribute in planning, design and implementation of new network services.
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes, procedures, timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning
• Ensure contracted service level agreements and key performance indicators are met
• Negotiating solutions, resolving conflicts and anticipating/ handling critical situations to ensure successful delivery of service to customers.
• Manage pre-sales activities including, but not limited to RFI, RFQ & RFP preparation, solution design, technical clarification and discussion.
• Manage relationship with customers, internal stake-holders and functions. Ensure that the assigned project(s) complete & handover to customers on time.
• Develop and align network policies/process for consistent implementation across all 1-Net data centers, ensure network operations is in compliance to regulatory and certification requirement, such as IMDA regulation, ISO 22301, ISO 27001, PCI-DSS, OSPAR. Work towards continual improvement in operational efficiencies, enabling innovation, furthering productivity and delivering value.

• Minimum 6 years of relevant experience
• Extensive Knowledge and experiences in networking and network devices, capable of designing and implementation of network solutions to support business and operations needs.
• Understand and have similar experiences in IP Transit implementation and operations, Internet routing, DNS management.
• Manage network operations across multiple physical sites.
• Network protocols such as TCPIP, BGP, FTP, HTTP, DNS, etc
• Knowledge of cloud service network and service provider security best practices preferred
• Must possess Network and Security troubleshooting skills and experience with management of network devices (switches, routers, firewall)
• Deep understanding and experience on Data Center structured cabling system and MMR deployments, Cross Connect planning and implementation.
• Good understanding of IMDA regulations on SBO license, ISO 27001, ISO 22301, PCI-DSS and OSPAR requirement.
• Degree/Diploma in IT or relevant Discipline.
• Certification in CCNA, CCNP is highly preferred and ITIL will be a plus
• Good command of English, both written and spoken
• Customer-oriented, patient and a strong team player
• Working location: 1-Net East (Chai Chee) and 1-Net North (Woodlands)

Fico is a casual, beachfront Italian restaurant along East Coast Park by Chef-Partner Mirko Febbrile. Fico is inspired by Cucina Povera (a waste-not, want-not approach) and celebrates the simplest things in life, from humble ingredients to genuine, no-frills hospitality.

Fico is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

What to expect:

• Direct transport in to restaurant from Bedok MRT Station
• 5 day work week
• Join a dynamic, young and fun loving service team
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.







Should your application progress to the next stage, we will be in contact to arrange an interview.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The work we do translates into lasting memories and moments that shape our guests’ experience of the city. You will be directly involved in Making Our City More Lovable, through everyday opportunities for intentional hospitality.

Our hourly rates commensurate with your experience and familiarity with the role.

Join our Telegram channel to stay updated on our latest part-time opportunities https://t.me/tlbgcareers!

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview

Job Description

• Conduct IRMS referral management for befriending and buddying services by screening all incoming referrals, directing these to the relevant executives, monitor the referral outcomes , and ensuring good record tracking.
• Handle all inquiries/ correspondences received via Centre hotline, the Active Aging General Email Account or walk-in.
• Provide administrative and logistics support to the Acitive Ageing Centre in operational documentation and reports. for example, Quarterly Department meeting notes and Monthly Centre Meetings.
• General office duties include creation of Small Value Purchase (SVPs), procurement of centre and activity supplies, handling purchase requisition, petty cash management, equipment maintenance and centre inventory.
• Compile and analyses key performance indicators, where required
• Active involvement in projects or process evaluation/ improvement exercises, as needed
• Any other ad hoc duties, as assigned.

Job Requirements & Qualifications

• Minimum “O” Level qualifications.
• Preferably with at least 1 year of working experiences in an eldercare setting or befriending and buddying services (or volunteering services)
• Good communication and interpersonal skills
• Effective in planning activities and possesses a passionate and sincere disposition to serve seniors
• Be able to work in the evening and on weekends when necessary/ required.

Please send your resume in MS WORD apply via APPLY NOW indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Subscribe to our Telegram channel for latest job vacancies: pcfsparklecare

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.

Job Description:

· Execute procurement processes in PCF’s Procurement Management System (PMS), including creation of Small Value Purchase (SVP)/Request for Quotation (RFQ), Purchase Order (PO), Goods Received Note (GRN)

· Work closely with Information Technology Division (ITD) and Procurement department (PRO) on technical issues encountered on PCF PMS

· Coordinate with Finance Division (FID) on payment matters

· Liaise with PRO to execute necessary follow-up actions and ensure proper closure of outstanding cases recorded such as in aging reports

· Work closely with Senior Care Centres (SCCs) and Active Aging Centres (AACs) for procurement and payment related matters

· Manage SCC/AAC staff’s professional development training process including registration, marking of attendance, and account activation via PCF Learning Management System (LMS) and Agency for Integrated Care (AIC) LMS platforms; while taking charge to relevant ensure course fee payments are processed

· Maintain SCC/ACC staff’s training records online

· Procure furniture and equipment for new centres alongside Centre Manager, Senior Nurse, Therapists as well as Admin and Finance team

· Perform grant claim submissions

· Take down minute notes for meetings

· Undertake projects and tasks that might be introduced from time to time

Job Requirements and Qualifications:

· Degree in Business Administration or Economics or Management (minimum Polytechnic Diploma in Business or Management if candidate has excellent career track in relevant experience)

· At least 2 years’ experience in administration, financial or procurement portfolios

· Proficient in Microsoft Office – MS Word, Excel and Powerpoint

· Good team player with good analytical and problem-solving skills.

· Able to multi-task, well organised and meticulous

Please send your resume in MS WORD or apply via APPLY NOW indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.”

THE FUTURE IS WHAT WE MAKE IT.

Field Service Engineer (Building Management System)

Changi, Singapore

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.

Join Us and Make an Impact.

We are currently seeking a Field Service Engineer to join our Building Automation team in Singapore. Reporting to the Senior Field Service Supervisor, your focus will be supporting the development of on-site installation, servicing and repair processes of complex equipment and systems.

KEY RESPONSIBILITIES:

• Take care of maintenance and servicing scope for contract site, with a focus on Building Management System (BMS)
• Validate customer request
• Educate customer and field technicians
• Write documentation used by field technicians
• Ensure Right and Fast Delivery
• Support Managers to delivers the management KPI and ensuring to deliver the Contract requirements and value to Honeywell clients

MUST HAVE:

• Bachelor's degree or higher education with significant relevant experience.
• Minimum 2-3 years of hands-on Field Service and Maintenance experience.
• Knowledge of Building Management System (BMS), and Controller Programming such as Air Handling Unit (AHU), Programmable Logic Controller (PLC), Chiller Programming, etc.
• Willingness to travel to customer's sites island wide.
• Being able to follow flexible work schedule and respond to ad-hoc requests.

WE VALUE:

• A&A Project work experience
• Experience in other domains of Building technologies (Fire Alarm, Security, HVAC, ACMV, etc.)
• Good written and oral communication
• Good presentation skills

About Us
The world is changing. And it’s a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We’re building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.

Discover More
We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/

If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell.

The future is what we make it. So join us and let’s do this together.

Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Working location: Bedok MRT

Working hours: Monday to Friday (9am to 5pm) | Saturday (9am to 2pm) - 5.5 days work week

Job Responsibilities:

• Assist in providing customer service face to face & back end call centre.
• Monitor service quality to ensure standards for customer experience and service.
• Respond promptly to customer inquiries and feedback, coordinating with internal stakeholders.
• Streamline processes to optimize efficiency and provide professional service via email and in-person.
• Conduct calls and resolve complex issues to ensure customer satisfaction. (Training provided)
• Achieve and maintain a handling time of under 15 minutes for customer inquiries while managing expectations and performing under pressure.

Job Requirements:

• Service oriented, preferbly with call centre background
• Comfortable with speaking to many people
• Minimum O Level
• Singaporeans only

If you are keen to explore this career opportunity, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW!

We regret that only shortlisted applicants will be notified.

Rapid Recruitment Asia Pte Ltd (16C8261)

Loh Yi Zhen - R1106592

EA License No: 16C8261

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, APAC Equity Derivative Middle Office Support - Hybrid (Internal Job Title: Securities & Derivatives Analyst 1 – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Process securities transactions, provide analytic input for traders and aid in review of derivative products
• Perform trade verifications to ensure accuracy of booking requests
• Identify and resolve securities and derivative settlement issues, and make process improvement recommendations to leadership
• Analyze moderately complex reports to satisfy management requirements, aid in control activities, and contribute to the launch of product services
• Monitor and suggest solutions to errors to minimize risk to the bank, through an intermediate knowledge of procedural requirements
• Escalate transaction processing issues to the appropriate department and collaborate on a solution
• Design and analyze moderately complex reports, in coordination with standards set by direct leadership

As a successful candidate, you’d ideally have the following skills and exposure:

• 1-3 years of experience in a related Middle Office role
• Relevant Degree or equivalent industry experience preferred
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Hello there! Thanks for clicking on us!

Are you tired of your old job and getting stale due to the repetitive caseloads? Are you looking to bring your skillset and knowledge to the next level? Do you feel underpaid at your current job and is looking for a more competitive package? Or are you just getting out of vet school and looking to embark on your exciting vet journey?

At Advanced Vetcare, we do understand all the challenges of being a vet tech here in our sunny island. We do believe in change, and we always strive to improve in our quality of care for the patients while achieving good work-life balance and fair remuneration for our staff. Currently, we are looking to hire vets at our centrally located Balestier branch. This is our newly opened branch, and we are looking to expand our Balestier vet team. Our main branch is located in Bedok which is a 24h emergency practice.

So what is it like working at AVC c ?

At this branch we have a good first opinion caseloads and general health checks which is the best place to build up good rapport with clients. At the Balestier branch, despite having a higher caseload for first opinion patients, we do occasionally get referral cases. Also, we see a variety of species which can range from dogs and cats to small furries and birds as well. On a monthly basis, we do organize clinical rounds to benefit both vets and nurses to continue brushing up our knowledge and to grow as a clinic to provide high standards of care.

Finally, these are all the fancy toys that our practice do own:

1. 16-slice CT Scanner

2. Digital X-ray

3. Ultrasound

4. Fluoroscopy

5. Endoscopy

6. Dental machines and dental radiographs

7. Surgical suites and instruments for most soft tissue and orthopaedic surgeries

8. ChemotherapyHello there! Thanks for clicking on us!

Are you tired of your old job and getting stale due to the repetitive caseloads? Are you looking to bring your skillset and knowledge to the next level? Do you feel underpaid at your current job and is looking for a more competitive package? Or are you just getting out of vet school and looking to embark on your exciting vet journey?

At Advanced Vetcare, we do understand all the challenges of being a vet tech here in our sunny island. We do believe in change, and we always strive to improve in our quality of care for the patients while achieving good work-life balance and fair remuneration for our staff. Currently, we are looking to hire vet technicians at our centrally located Balestier branch. This is our newly opened branch, and we are looking to expand our Balestier vet team. Our main branch is located in Bedok which is a 24h emergency practice.

So what is it like working at AVC ?

At this branch we have a good first opinion caseloads and general health checks which is the best place to build up good rapport with clients. At the Balestier branch, despite having a higher caseload for first opinion patients, we do occasionally get referral cases. Also, we see a variety of species which can range from dogs and cats to small furries and birds as well. On a monthly basis, we do organize clinical rounds to benefit both vets and nurses to continue brushing up our knowledge and to grow as a clinic to provide high standards of care.

Benefits of working at AVC ?

Aside from the interesting caseloads, our friendly boss and surgeon has a Membership in Small Animal Surgery. He has a high surgical caseload that covers most soft tissue, oncology and orthopaedic cases. This is the perfect opportunity to impart some of his skills as he loves inspiring young minds. On top of that, internal referral to our 24h branch is fairly straightforward, and you will be able to easily track the progress of your patient between the branch. Also, this can be a good opportunity to progress towards the emergency branch if you would like to challenge yourself further (subjected to approval). We are a firm believer that continual education is fundamental, and we do financially provide for CE programs that you have chosen to participate in. Lastly, we are introducing an induction program for new vets joining our team, to allow your transition into working with us as smooth and comfortable as possible.

• Support DD(Pre-Ops) in the project management of new sites for Senior Care Centres (SCC) and Active Ageing Centres (AAC).
• Attend meetings with regards to tender process for construction of sites.
• Liaise with MOH, AIC, Facilities Management Department and various stakeholders for the setting up of new SCCs and/or AACs.
• Coordinate meetings with stakeholders and provide secretariat support.
• Work with various stakeholders to determine budget and timeline for each new centre to be constructed.
• Engage colleagues from Senior Care Division (Day care, Rehabilitation and Active Ageing Leads) to procure furniture and fittings for new sites.
• Ensure the project abide within the timeline of the setting up of the new centres in accordance to Gantt Chart.
• Coordinate with MOH on the licensing of the new centres.
• Any other duties required by the Reporting Officer.

Job Requirements and Qualifications:

• Bachelor’s degree from an accredited University.
• Minimum 2 years of working experience in setting up of new Senior Care or Active Ageing Centres.
• Meticulous and possess facility management and interior design skills.
• Good communication and interpersonal skills

Please send your resume to [email protected] indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Responsibilities:

• The Apps Support Intmd Analyst provides technical and business support for users of Applications.
• Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
• Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors
• Participates in disaster recovery testing
• Participate in application releases, from development, testing and deployment into production.
• perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
• Considers implications of the application of technology to the current environment.
• Analyzes applications to identify risks, vulnerabilities and security issues.
• Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exchanges ideas and information
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned in a concise and logical manner.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
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Qualifications:

• 3+ years of experience
• Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
• Participation in some process improvements.
• Previous experience or interest in standardization of procedures and practices.
• Basic Business knowledge/ understanding of financial markets and products.
• Knowledge/ experience of problem Management Tools.
• Understands of how own sub-function integrates within the function and commercial awareness
• Evaluates (sometimes complex) situations using multiple sources of information Developed communication and diplomacy skills to persuade and influence
• Good customer service, communication and interpersonal skills
• Good knowledge of the business and its technology strategy
• Consistently demonstrates clear and concise written and verbal communication skills
• Knowledge of issue tracking and reporting using tools
• Good all-round team member
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Ability to communicate appropriately to relevant stakeholder

Education:

• Bachelor’s/University degree or equivalent experience

Skills:

• Good interpersonal and communication skills, great teammate.
• UNIX (Linux) environment
• Databases - Oracle
• Knowledge on any monitoring tools (ITRS, AppD, Splunk) would be an added advantage

Autism Resource Centre (Singapore) or ARC(S) is a non-profit charity organisation dedicated to serving children and adults on the autism spectrum, to help these individuals lead meaningful and independent lives in society.  ARC(S) offers a range of services and resources tailored to meet the growing concerns and needs of the autism community.

As part of our continuum of services , we run a Residential Programme coupled with a supported living and training centre, and we invite passionate people to join us in transforming the lives entrusted to us.

We are looking for a hands-on & energetic Residential Coach who desires to impact lives of adults on the autism spectrum. This would require showing respect and support for our clients’ choices and needs, as well as  helping  them achieve their personal goals by empowering them through Meaning, Dignity and Independence.

Responsibilities

1.      Work in a multi-disciplinary team to coach residents in Independent Living Skills such as:

·        Maintain household chores, including laundry and area cleaning

·        Manage their time within the residence

·        Live with others – sharing common spaces, meals, and chores, as well as consideration for one another’s needs

2.      Enable the physical safety and well-being of residents 24/7 with a shift roster:

·        Ensure safety and security of residents at all times

·        Respond to emergencies or unusual developments as required

·        Maintain a clean, safe, and comfortable environment for the residents

3.      Provide a safe and homely environment

·        Co-develop house practices with the residents

·        Ensure residents are accountable for their household duties

·        Provide opportunities for social interactions and community

4.      Plan and deliver programmes in the area of Independent Living Skills (e.g., preparing simple meals, navigating the community, etc.) using autism-friendly strategies.

5.      Document updates on training/coaching progress to different stakeholders

The incumbent is required to work on a shift roster which includes weekends and public holidays.   We offer an attractive shift pattern up to 8.5 consecutive days off every three weeks.

Requirements

• Min GCE 'N' level with 1 - 2 years working experience.
• Have knowledge and understanding of autism and skills in daily living tasks
• Good interpersonal and communication (verbal & non-verbal) skills
• Sounds decision-making and problem-solving skills
• Passion to work with individuals on the autism spectrum

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

• Handles day to day order takings and in-house system data entry.
• Builds relationships with existing customers by understanding their needs and assisting with their queries.
• Manages customer orders and communicate requirements to internal stakeholders (Sales, Supply, Operations) to ensure smooth fulfilment of orders.
• Liaises and updates customers of the status of deliveries.
• Follows up with billing matters.
• Processes sales orders and verifies purchase orders.
• Assist on general administration matters.
• Coordinates import and export shipping activities in liaison with customer, supplier and shipping agent.

About the job

If you are passionate and curious about cybersecurity, and want to use your skills to help keep our firm’s infrastructure and application secure, we want to speak with you.

Who You Are

You are talented in solving problems, delivering services, enhancing processes, streamlining workflows, coordinating and collaborating with engineers and business stakeholders. You adapt well to changes, and speak up to ask questions to clarify when things don’t look right. You have a security and customer-centric mindset. You are keen to work closely with others to listen to ideas and share suggestions to collectively devise the best approach to deliver penetration testing services.

You should preferably have a bachelor’s degree. Have good understanding of delivering services, cybersecurity industry service management frameworks and concepts. Be certified, or intend to be certified, in certifications such as ITIL, PMP, CISSP, etc.

What You’ll Do

As an individual contributor on our penetration testing team, you are responsible for:

• Overseeing a range of functions to facilitate the delivery of penetration testing services to the requestors of the service
• Ensuring that service delivery and service support processes are continuously improved for optimal service delivery and customer satisfaction
• Conducting pre-testing checks to ensure that the relevant technical information and environment are available
• Working closely with the penetration testers and the service requestors to ensure that the scope and testing requirements are aligned with the firm’s policies and processes, as well as to manage the schedule for the delivery of the services

How You’ll Succeed

Be conscientious and consistent in managing the delivery of services to the service requestors, ensuring that the service requests are aligned with policies and processes, while balancing resources and scheduling the delivery of the service. Be a team player, and a keen learner. Key skills that will support your success:

• Service Management - have a deep understanding of service management principles to ensure the efficient and effective delivery of services. This includes problem management, change management, and service level management.
• Client Relationship Management - strong interpersonal and communication skills to build and maintain relationships with clients. Be able to understand client requirements, and manage expectations throughout the service delivery process.
• Project Management - strong project management skills to plan, organize, and coordinate resources, timelines, and deliverables.
• Problem-Solving - be adept at analyzing complex situations, identifying problems, proposing effective solutions, and have the ability to think critically and make decisions quickly to address service-related challenges.
• Continuous Improvement - proactively identify areas for improvement, implement process enhancements, and drive efficiency.
• Technical Knowledge - while not always required to be hands-on with technical aspects, having a good understanding of IT systems, infrastructure, and emerging technologies can be valuable in understanding the service delivery landscape and effectively communicate with technical teams.

We are looking for people, who are passionate about education and nurturing young children, to join our team at PlayFACTO School (Bedok Reservoir)

If you are cheerful, optimistic and loves children, come join us!

Positions available: Student Care Teacher (English, Chinese, Math & Science)

Job Description

• Manage students and proactively respond to their developmental needs
• Ensure classroom discipline and safety of children at all times
• Deliver and present lesson content to children
• Provide guidance and supervision for Primary School children on the completion of daily homework (english, chinese, math & science) and spelling
• Plan and prepare enrichment programmes/ activities with other teachers
• Regular liaison with parents regarding children's progress and behaviour
• Assist with other administrative tasks
• Make a difference to our students' developmental years

Requirements & Qualifications

• Possess genuine love to care and mentor children
• WSQ Student Care or qualifications in field of community & social services is an advantage
• For teachers, minimum 1 year of relevant working experience.
• Good communication skills and must be team player
• Great sense of responsibility

Interested applicants, please send in your resume. Do include your reasons of leaving, expected salary, last drawn salary and date of availability to commence work.

We seek your understanding that only shortlisted candidate will be notified. Thank you.

Job Description Summary

Customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with their business needs. Integrated within customer account structure, interacts with the customer and partners with the Delivery Partner with knowledge of the services provided to the customer and customer business having the ability to propose and deliver customer-tailored solutions. Owns technical and managerial support to field engineers, technicians, system administrators, subject matter experts, and product support personnel who are delivering, managing, maintaining, deploying IT services. Responds to incidents, problems, changes, escalations, and situations where support is needed to fix problems in malfunctioning services, operations, software or equipment. Leads team, partners with Delivery Partners, Architects, SREs and the customer to co-create, design, deploy and run reliable, available and maintainable systems and services.

Service Availability Manager is required to oversee the IT operations and Delivery.

Job Description

A Service Availability Manager is customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with their business needs. Integrated within customer account structure, interacts with the customer and partners with the Delivery Partner with knowledge of the services provided to the customer and customer business having the ability to propose and deliver customer-tailored solutions. Owns technical and managerial support to field engineers, technicians, system administrators, subject matter experts, and product support personnel who are delivering, managing, maintaining, deploying IT services. Responds to incidents, problems, changes, escalations, and situations where support is needed to fix problems in malfunctioning services, operations, software or equipment. Leads team, partners with Delivery Partners, Architects, SREs and the customer to co-create, design, deploy and run reliable, available and maintainable systems and services.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset, keen to drive your own personal and professional development. You are customer-focused - Someone who prioritizes customer success in your work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Job Qualifications

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical Skills:

• 3-5 years of relevant experience
• Service and Project Management
• Proven experience in a customer-facing role with a strong commitment to delivering high-quality service within a contractual framework.
• Deep understanding of IT infrastructure, including equipment, systems, software products, and networked devices.

The Role

You will perform production application support task for Supply Chain finance platform in APAC region.

Job Responsibilities

• Be the Subject Matter Expert on the Supply Chain Finance platform and eco-system facing the bank users.
• Responsible in E2E management of production incidents / service request linked to the Supply Chain Finance platform (e.g. Opening of tickets / weekly meetings on progress of outstanding issues / coordination with internal team on the execution of data extraction).
• Perform detailed support and troubleshooting for production incidents linked to Supply Chain Finance platform including coordination with internal and external stakeholders for impact analysis / workaround / root cause analysis.
• Work with the System Owner / Incident Manager to build on the Operational Knowledge Base / incident process management focusing on Supply Chain Finance ecosystem. PIC is responsible in creating / maintaining such documents including working with the project team to gain knowledge on any new enhancements / releases on the Supply Chain Finance eco-system.
• Responsible for validation of the platform after any scheduled / unscheduled patching of the Supply Chain Finance ecosystem.
• Responsible for management of the platform / coordination with internal stakeholders during any Disaster Recovery exercises.
• Responsible for execution on any system config changes linked to Supply Chain Finance platform.
• Highlight and escalates risk issues to relevant parties in a timely manner.
• Participate in system restoration for Disaster Recovery exercises.
• Perform other duties as and when assigned.

Job Requirements

• Diploma or bachelor’s degree in computer science or information Technology, Finance or Economics.
• Min. 9 years of work experience in the application or system support function, preferably in the finance industry.
• Possess functional knowledge in the Supplier Finance / Accounts Receivables Purchase / Dynamic Discounting product including middle office / back-office operations such as funding / payments.
• Possess functional knowledge on Finshare Platform (by Premium Technology)
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Good understanding and competency in scripting (such as DOS, Shell Scripting).
• Excellent communication, interpersonal and presentation skills.
• Demonstrate sound judgment in reviewing problems and making recommendations / decisions.
• Demonstrate a strong sense of accountability and ownership of results.
• Possess self-motivated and driven work ethnic to ensure high quality work in a timely manner.

Location: Nearest MRT @Tanah Merah

Working hours:

5 days work week (Mon to Sun)

Bowling: 9:00am to 6:15pm / 10:45am to 8:00pm / 1:45pm to 11:00pm / 4:00pm to 1:15am

Main Lobby: 8:00am to 5:15pm / 10:45am to 8:00pm

Salary: $1900 - $2200

Job scope (Bowling):

• Manage the daily operations and upkeep of the facilities at the Bowling Centre.Operate the cashier counter, ensuring accurate reconciliation of daily transactions.
• Foster positive relationships with Club members, guests, and the public through exceptional customer service.
• Ensure that all bowling leagues and competitions adhere to the established game rules.
• Maintain and update records for bowlers, including handicaps, league standings, competition results, and championship outcomes.
• Assist the Supervisor in monitoring and managing stock, equipment, and stationery to ensure sufficient levels for daily operations.
• Handle inquiries, bookings, organization, and billing for corporate events, and provide a monthly report.

Job Scope (Main lobby):

• Manage phone calls and address inquiries regarding the Club’s facilities and events.
• Process applications for Club programs and handle inquiries and bookings for facilities.
• Perform cashiering tasks.
• Provide membership services, including the collection of membership fees.
• Execute administrative duties such as securely managing and documenting key issuance and handling other tasks assigned by the Head of Department.
• Oversee the administration of lost and found items.
• Record and manage incoming cheques.
• Support tender processes by assisting with briefings, collecting and recording tender documents, and handling tender deposits.

Requirements:

• Singaporean or Singapore PR
• Minimum GCE ‘N’ level with 1 year experience in similar field
• Must be prepared to work on weekends and public holidays

The Role

You will perform production application support task for payments system (overseas and domestic remittance & cheque payment, local interbank fund transfer-GIRO, FAST, MEPS+) for APAC region.

Job Responsibilities

• Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region
• Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System
• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.
• Support the IT Planner in meeting project objectives and perform production transition for new system launch and system change request.
• Propose improvements for systems based on identified process gaps.
• Standardize processes through developing implementation, integration, and documentation in accordance to set standards.
• Identify and propose suitable processes for automation and implementation.
• Lead and coordinate projects (project support and change request). Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment.
• Highlight and escalates risk issues to relevant parties in a timely manner.
• Participate in system restoration for Disaster Recovery exercises.
• Coordinate regular meetings for issues resolution with developers/vendors.
• Perform other duties as and when assigned.

Job Requirements

• Diploma or bachelor’s degree in Computer Science or Information Technology.
• Min. 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution.
• Possess hands-on experiences in supporting Payment systems.
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Has functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices.
• Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, Oracle) and handling application services under Windows and LINUX services.
• Possess good understanding and competency in scripting (such as DOS, Shell Scripting)
• Possess self-motivated and driven work ethnic to ensure high quality work in a timely manner.
• Possess collaborative team player working style with demonstration of presentable interpersonal skills.
• Excellent communication, interpersonal and presentation skills.
• Demonstrate a strong sense of accountability and ownership of results.
• Demonstrate sound judgment in reviewing problems and making recommendations / decisions.