Total 355 process improvement manager job vacancies in Education / Training category in Singapore

About the Hiring Company

As a leader in the Beauty & Wellness industry, the company is a reputable name renowned for their exclusive products and experiences driven from a strong desire to always push boundaries to surprise their audience. To support them in their growth plans, they are looking for an Education Manager to join their team in Japan.

Job Description

Reporting to the Regional Education Director, this position will play a key role in driving and customizing training materials for their retail advisors across Japan in order to drive productivity and growth across the region.

Responsibilities will include:

• Plan and carry out seasonal seminars and all education programs in accordance to individual market launch strategy
• Actively plan and execute training sessions via creative means (online content, digital seminars) to engage retail advisors and increase sales excellence
• Travel across various domestic locations to educate advisors and staff on product knowledge/selling strategies to consistently enhance customers experience with the brand
• Collaborate closely with regional commercial teams to identify developmental needs for the market
• Manage all training concerns, incentive programs, workshops and conferences for staff

The Successful Applicant

• Degree in Hospitality, Business Management, Psychology or related fields
• At least 5 years of experience in a training and/or customer-facing role with strong communication skills
• Prior industry experience in Cosmetic, Beauty, Luxury Goods, Hospitality industry will be preferrable
• Prior experience in Japan education training will be highly regarded
• Enthusiastic team-player with a passion to engage different stakeholders from different backgrounds
• Ability to work with minimal supervision
• Willing to travel across different domestic locations in Japan

To apply or refer suitable candidates, please send us your CV at [email protected].

NUS is a Training Partner of an IMDA-appointed Training Partner Consortium formed to set up and operate a Programme Manager Office (PMO) to support the upskilling and reskilling of the ICT workforce. The PMO isknown as NUS ICT Academy. SCALE shall, in partnership with other NUS Faculties and Schools, manage the Academy. To augment the manpower resources in the Academy, we are looking for suitably qualified candidates to join as Skills Managers (NUS ICT Academy).

This role is offered on a 3-year fixed term contract basis, subject to satisfactory performance.

Location:

National University of Singapore, at Kent Ridge

Responsibilities:

Partnership

• Collaborate with relevant partners and government agencies to actively promote L&D opportunities withorganisations.

• Collaborate with the various Institutions of Higher Learning, Training Providers and NUS Academic Units inproviding suitable academic and training programmes, seeking government funding support and engaging inorganisations’ L&D activities.

• Manage the relationship and implementation of organisations’ manpower re-deployment plans; organisationsinclude MNCs, Large Local Enterprises (LLEs), SMEs, members of Trade Associations & Chambers (TACs) andUnions.

• Grow a strong network of organisations as key employers and industry partners.

Learning & Development

• Be the enabler of workforce transformation through upskilling and reskilling.

• Engage and work with organisations to develop training needs analyses, identify skills gaps and executetraining plans.

• Work with schools to create and execute high-impact and high-quality programmes that are aligned withlearners’ needs, interests and priorities.

• Collate feedback on completed training to evaluate and measure results and make improvements asrequired.

• Keep abreast of Learning & Development trends, ideas and innovation to introduce and incorporateinnovative and appropriate learning methodologies and technologies to facilitate learning and development.

• Source, implement, manage and evaluate relevant learning interventions (including e-learning) andfacilitators/speakers/trainers to meet learning needs in alignment with business goals of organisations.

Working Hour:

Office Hour

Salary:
$5000-$7000 (Depending on experience)

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

We are seeking a passionate Learning and Development (L&D) Manager to support the growth and development of our employees.

As an L&D Manager, you will play a crucial role in helping individuals enhance their skills and knowledge.

By providing training and development opportunities, you will contribute to our company’s success and ensure that our employees are equipped with the necessary skills to excel in their roles.

Join us in fostering a culture of continuous learning and professional growth.

Roles & Responsibilities

1. Policies & Programmes

• Develop, implement learning strategies, review & enhance L&D policies and procedures in line with Club’s business goals
• Develop, implement and facilitate customized programmes for staff
• Perform customization on programmes including stand-up training for some programmes
• Source, evaluate and manage training vendors
• Plan, manage and publicize training plan

2. Learning Plans, Needs Analysis & Skills Certification

• Assess development needs by conducting Learning Needs Analysis (LNA) for the organization with the derivation of Total Company Training Plan
• Manage & monitor the Learning Plans, Needs and Certification courses for departments
• Source and recommend courses to the individuals of the learning needs identified
• Monitor the completion of the Departments’ Learning Plans and Needs Analysis

3. Others – reports, grants, etc

• Ensure the smooth running of all customized in house training programme ie; logistics support in setting up the room; attendances; publicity of courses; evaluation etc.
• Handle enquires on any training related matters including resolving any issues that may arises
• Compile customized training evaluations and provide analytical reporting
• Tap on available grants to defray learning cost
• Manage & monitor training budget, programmes & calendar
• Prepare reports and presentation
• Provide support to Management/ Departmental retreat
• Participate in HR projects & cross departmental committee
• To assist in any other duties as assigned

Qualifications & Other Requirements

• Bachelor degree with minimum 8 years of HR experience especially in Learning & Development
• Proficient in Learning Management System
• Good initiative, drive & a team player
• Able to work independently, multi-task and work within tight deadlines
• Good organizational and interpersonal skill

Preferred Knowledge & Skills

• Preference will be given to those who have experience in doing LNA
• Proficiency in MS Powerpoint and Excel

Responsibilities:

• Identify training gaps for yearly training plans in compliance with the company objectives.
• Develop, implement and organize training activities in accordance with the policies and training programs of the company.
• Identify and utilize training assessment tools and provide training plans.
• Provide support to the team and improve overall employee capability and productivity.
• Conduct training program for employees, both internal and external resources.
• Write training reports for evaluation.
• Conduct research on market trends.
• Ad hoc duties as assigned.

Requirements:

• Degree in Business Administration or equivalent
• ACTA/ ACLP/ DACE Certified will be ideal
• With 4 - 6 years of relevant experience, preferably from retail/ fashion retail industry

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

My client is in the luxury retail industry and they are hiring a Training Manager.

Job Description -

Training:

· Identify training gaps for development and implementation of annual training plans in accordance with Company’s vision and directives

· Curate, develop and maintain coaching materials based on the commercial directives and training plans

· Conduct in-house programs and active coaching to identified stakeholders

· Develop evaluation/feedback tools to measure the effectiveness of training conducted and prepare action plans based on data collected

· On-site visits to observe purchase behaviour and client interactions to identify gaps

Reports:

· Generate and analyse training report where required

· Management of training calendar, working with relevant departments and entities

· Plan and monitor training budget & resource optimization

· Maintain training and attendance records

Research:

· Gather information for training materials and subjects for Brand training needs

Job Requirements:

· Possess at least 5 years of experience in luxury retail as a Trainer

· Strong presentation, communication, and interpersonal skills

· Preferably ACTA/ACLP or DACE certified

· Competent in content curation and development, with knowledge in various training methodologies

· Possess a high level of professionalism and integrity while maintaining the confidentiality of Company information

· Available to travel 50% of the time within SEA & Australia

If you are keen on this role, kindly click 'apply now' or email your updated CV to [email protected]

• Key account planning, development and management
• Act as main link resource to client.
• Develop and maintain close relationships and communication with decision makers of client / CRM
• Advise senior management of client status, problems, and opportunities
• Quality control of all deliverables to the client
• Develop, implement, coordinate, and manage research services projects
• Develop the proposal and prepare budget/cost
• Questionnaire, interview/discussion guide design
• Analyze and evaluate results
• Develop a conclusion and solid recommendation
• Present and report on work from the proposal to the analysis stage
• Control costs/budgeting
• Ensure company processes and compliance are followed
• Responsible for the morale, productivity, and efficiency of team
• Any other tasks assigned by the Commercial Director

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

We are looking for an experienced clinical monitor to perform the study monitoring in ADVANcing Clinical Evidence in Infectious Diseases Network (ADVANCE ID). ADVANCE ID is jointly funded by the Wellcome Trust and Singapore institutions including the Saw Swee Hock School of Public Health and Yong Loo Lin School of Medicine, National University of Singapore. The vision of the Network is to improve public health by developing the clinical evidence base for the prevention and treatment of drug-resistant infections. Its mission is to build and sustain a strategic clinical research network focused on most efficiently delivering locally relevant interventions for drug-resistant infections.

The Network aims to improve and strengthen clinical research capabilities in the region by acting as a platform to develop good principles and practices. It will stabilise capacity and capabilities to mitigate inefficiencies in trial start-up phase and loss of skillset following study closure, as in typical trial setup. The Network will continuously develop its capabilities, quality and efficiency by learning from and collaborating with other clinical trial networks.

In the long term, the Network aims to support broader infectious disease studies by expanding geographically beyond its original starting point in South East Asia and collaborating with other networks around the world. It will function as an active network that involves patients in platform trials, allowing for rapid clinical research response in the event of an emerging infectious disease or pandemic threat.

The monitor should be able to supervise study sites and activities to ensure adherence to appropriate study protocols and applicable regulatory requirement terms of the study.

Duties & Responsibilities
• Conduct qualification visits (QV), site initiation visits (SIV), monitoring visits (MV) and termination visits (TV) at assigned clinical sites and generate visit reports.
• Monitor the progress of clinical study sites participating in a clinical study, and to assure the protocol is followed and data is reported accurately.
• Evaluate the quality and integrity of the reported data, site efficacy and investigational product (IP) management.
• Review the performance of the trial at designated sites, ensure the rights and well-being of human subjects are safeguarded and are in accordance with protocol.
• Develop patient recruitment strategies in conjunction with the clinical site to meet enrolment timelines, while also ensuring compliance with the approved standard operating procedures (SOPs), protocol/amendment(s), GCP, and the applicable regulatory requirement(s).
• Assure that adverse events are correctly documented and reported.
• Ensure proper transmission of clinical case data to the data management centers, review case reports questions and problems and clarify or obtain alterations to data as appropriate.

Qualifications

• Site Management or equivalent experience in clinical research, with understanding of clinical trials methodology and terminology.
• Ability to perform all clinical monitoring activities independently.
• Strong interpersonal, written, and verbal communication skills within a matrixed team.
• Experience working in a self-driven capacity, with a sense of urgency and limited oversight.
• Good time management and ability to manage multiple tasks, evaluate a variety of unpredictable scenarios and achieve project timelines while being able to apply your understanding of study protocol(s).
• Strong computer skills, including but not limited to the knowledge of an electronic data capture systems (EDC), Electronic Trial Master File (eTMF), Clinical Trial Management System (CTMS), and MS-Office products such as Excel and Word.
• BSc or MSc in relevant field. A lower educational credential may be considered if candidate has ample monitoring experience.

Job Description:

· Creating a professional and welcoming experience for our customers based on the company’s guidelines.

· Obtain training and perform duties in Service and Kitchen Department.

· Lead by example by demonstrating exemplary professionalism.

· Attending to customers’ needs and complaints promptly and politely.

· Recommend improvements to Management where appropriate.

· Resolve all potential service failure issues.

· Consistently monitor individual performance and progression with your superior and management.

· Provide support as needed in various departments.

· Business Management-Support in managing food and labor costs to increase Restaurant profitability.

· Consistently review operational standards with the aim of always improving speed and service quality.

· Execute any duty that may be assigned from time to time by the Management.

Requirements:

· Applicants must possess at least degree in any field

· Applicants with no experiences is welcomed to apply

· Fluent in spoken and written English and Mandarin

· Highly motivated and willing to learn

· Strong positive mentality

· Customer-oriented, excellent interpersonal and communication skills

· Possess good initiative and leadership skills

· On-the-job training provided

· 5.5 days’ work week

· Able to work on weekends and PH

DESIGNATION : SENIOR EXECUTIVE / ASSISTANT MANAGER, TEACHER RESOURCE

MANAGEMENT

REPORTING TO : MUSIC DIRECTOR

DIVISION / DEPARTMENT : MUSIC SCHOOL (MS) / SCHOOL EDUCATION (EDO)

Purpose: -

Provide administrative support to music professionals relating to Teachers' Management.

Key Responsibilities: -

1. Planning of teachers recruitment, orientation, deployment, and training.

2. Act as facilitator / communicator between teachers and schools &/or HQ on all teachers matters

& protocols.

3. Monitor and manage teaching hours, work schedules and teachers feedback on admin / related

office matters.

4. Liaison between YMS & PEI/MOE on registration of courses, teachers, and schools (where

applicable).

5. Perform any ad hoc duties or projects as assigned.

Requirements: -

1. Diploma and above, preferably related in Business Administration, Marketing, or a related field

(or equivalent experience).

2. Minimum 3-4 years of relevant working experience in administration roles, preferably in the

relevant industry.

3. Excellent communication and interpersonal skills.

4. Ability to multitask, prioritize, and meet deadlines.

5. Knowledge in Microsoft Windows.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Registration No: R1221775

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

Shangri-La Rasa Sentosa, Singapore

We are looking for an Assistant Learning & Development Manager to join our team!

As an Assistant Learning & Development Manager, we rely on you to:

• Maintain accurate and up to date records of all training activities and training records
• Support hotel audits with essential training records and follow company policy as well as local authority guidelinse in training related area
• Monitor the effectiveness of pre and post training evaluation to maximise benefits from training courses and identify future training needs
• Develop effective links with partnership organisations such as universities and colleges, and training providers
• Develop an annual training plan which meets the needs of employees through the Learning Needs Analysis exercise
• Assist to conduct New Hire orientation for new employees and organise New Hire Induction for key positions

We are looking for someone who:

• Has a passion for Learning & Development
• Preferably has relevant certifications
• Preferably possesses relevant experience in Learning & Development
• Has strong communication skills and the ability to work collaboratively across teams and vendors
• Has strong organizational skills with ability to multi-task
• Has solid understanding of human resources processes and procedures relating to Learning & Development
• Is a critical thinker and a problem solver
• Able to communicate priorities and drives business results

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Job Summary

The Jobholder leads the Team’s efforts in engaging primary- and secondary-age students and providing education assistance. The job holder (2 years contract) is responsible for strategising and conceptualising plans and programmes to engage the Team’s target audience through the various District Officers (DOs). The job holder facilitates the operationalisation of the organisation's products, namely the MENDAKI Tuition Scheme and other academic support interventions and services by liaising with all relevant stakeholders. The job holder will be required to facilitate and manage resources in support of the MTS including the Tutor's management and development assist with the creation of the desired learning environment and work closely with the Curriculum Team in the review of the curriculum from primary to secondary education. The incumbent is expected to work from between 8:30 a.m. to 6:00 p.m. on weekdays and may be required to work over weekends and public holidays to support the DOs. Although the jobholder is largely expected to work in an indoor environment, he/she is also expected to travel frequently for meetings.

Key Responsibility Areas

Operational and Centres Management

• Led the team in schools and centre management running the MTS, including the MTS virtual centres.
• Lead in recruitment, management and development of tutors.
• Lead in MTS students’ enrolment, management and development.
• Lead, develop and evaluate new and current educational programs.

Programme Development and Management

• Conceptualise, develop and design new and innovative educational programmes and learning support initiatives and ensure smooth implementation of these programmes and initiatives.
• Define KPIs and measures of success for projects.
• Conduct periodic reviews and evaluations of programmes and make necessary recommendations for improvement.
• Review the curriculum and educational programmes for the MENDAKI Tuition Scheme and other academic support interventions with the Curriculum Design Team.
• Supervises the management of the learner records, consolidates the data collected and conducts data analysis for compilation of data reporting.

Financial Planning and Management

• Oversee the Team’s forecasting, budgeting and auditing activities.
• Oversee the implementation of budget plans and allocate resources to the Team’s activities. Team Leadership and Management
• Set goals and performance standards for Teams.
• Mentor direct reports and provide feedback to support their personal and professional development.
• Manage and provide support to the various District Officers.

Requirements

• 6 – 8 years of relevant professional experience preferred
• Supervisory experience required
• Degree in any relevant fields
• Good understanding of primary and secondary schools’ education landscapes.
• Have a good knowledge of instructional design.
• Strong interpersonal skills and ability to manage stakeholders across different levels.
• Able to communicate persuasively.
• Team leadership skills.
• Sound decision-making and problem-solving skills.
• Ability to multi-task.
• Strong project management skills.
• Able to operate and manage Customer Service System Management (CCIS)
• Able to interpret and analyse data

About the Company

At Cyberlite, our mission is clear: to empower the next generation with the knowledge and skills they need to thrive in cyberspace. We deliver comprehensive cyber safety, generative AI, and digital wellbeing education tailored to children and youths.

At the heart of our work is the belief that every child deserves the opportunity to harness the internet's vast potential while understanding the importance of online safety and digital wellness. We take pride in the positive impact we create by fostering a secure, informed, and digitally resilient generation.

About the Job

Cyberlite is looking for a creative Learning and Innovation Manager with a background in education or curriculum development to join our team on a 6-month contract. You will play a pivotal role in developing our educational content in online safety, particularly cyber safety, generative AI, and digital wellbeing, delivered through various modalities. You will be working remotely most of the time, with the opportunity to attend team meetings and bond with the co-founders in Singapore (if you are based here!).

Key Responsibilities:

• Research and develop robust online safety curricula and syllabi for different audience segments, including K12 students, teachers, and adult learners.
• Apply design thinking and learning experience design principles to create content for education, such as lesson plans, teacher guides, worksheets, and learning resources.
• Developing design recommendations to help us improve our learning activities.
• Use creative storytelling methods to develop innovative content experiences
• Develop workshops tailored for different learning needs and modalities, including face to face, hybrid, or online learning environments.
• Research current affairs as it relates to cyber safety, trending topics, and new research papers in the field to inform the development of new content.
• Support the team in innovating educational tools, such as gamification, e-learning, toolkits, etc.
• Support the team in creative writing tasks for bespoke projects.
• Apply graphic design skills to enhance the visual appeal of PowerPoint presentations, worksheets, and other educational materials.

Qualification

• Experienced in education, learning and development, content production, or similar roles in learning and development.
• Background in education or teaching, with a keen understanding of educational methodologies, curriculum development, and delivery modalities.
• Strong written and verbal communication skills.
• Proficiency in content creation tools and software.
• Experience in graphic design and e-learning (LMS) module creation is preferred.

Application Process:

Interested candidates should submit a resume and portfolio showcasing previous work in educational content creation or related fields.

Cyberlite is committed to creating a diverse environment and is proud to be an equal opportunity employer.

As a Barclays Research Business Manager APAC, you will be accountable for the management and oversight of strategic initiatives, local Research control environment, and administration of the APAC Research Team. You will give emphasis on the implementation of the global Research strategy, application of cost control, implementation and awareness of risks and controls. You will also have an exciting opportunity to engage with the Research Team and infrastructure partners such as Legal, Compliance, Technology and HR.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

What will you be doing?

• Providing day-to-day support to the APAC Research team and resolving any operational issues
• Escalating material issues and concerns to local and global management
• Liaising with infrastructure including Legal, HR, Audit, Compliance, BCM, and Technology
• Overseeing the offshore team in managing Research revenue under MIFID II unbundling rules as well as Research APAC Risk and Control agenda
• Representing Research at APAC regional meetings and forums
• Liaising with internal audit during reviews affecting APAC Research
• Working with management on approval and implementation of new products
• Providing administration of approvals, expense management, market data, etc as appropriate

What we’re looking for:

• Bachelor’s or a degree holder
• Thorough understanding of sell-side Research, knowledge of Banking and Financial Products
• Detailed knowledge of regulatory concepts impacting Research in key markets (US, EU, UK, APAC)
• Prior experience and knowledge of Risk and Controls frameworks in financial institutions as well as invoicing and collecting revenue under MIFID II unbundling rules

Skills that will help you in the role:

• A self-starter who has a positive mind-set, resilient, self-driven attitude and self-awareness; who is comfortable working in a very dynamic environment with rapidly changing priorities
• Track record of effective stakeholder management
• Comfortable analysing and working with large data sets
• Excellent time management skills and ability to coordinate with various teams to action items for timely delivery

Where will you be working?

Our office is located in Marina Bay Financial Centre, which has been carefully crafted into a “city in a garden”. Overlooking the scenic skyline along the Marina Bay waterfront, the green spaces and rooftop terraces have been designed to optimise employee well-being. The centre provides an integrated live-work-play development, surrounded by shops, restaurants, gyms and an alfresco dining area. Our convenient office location means you’re just a 5-minute walk from the nearest MRT station.

Summary of Responsibilities

Responsible for leading and maintaining existing accounts and responding to ad-hoc research enquires from potential clients. Primary focus will be to help the Company innovate and deliver services in a unique way to stay ahead in the market.

Detailed Responsibilities:

· Account Management

o Manage existing accounts independently and provide guidance to junior team members. Demonstrate comfort in dealing with clients in understanding and delivering their needs.

o Accept incoming briefs from senior management or directly from existing clients and prepare research proposals, research design independently, provide guidance to junior team members.

o Review costing sheet put together by junior team members and propose selling price to senior team members. Ensure there is sufficient lead time given for senior management to review costings and actively participate in discussion.

o Plan and develop analysis plan independently, produce high quality research reports with actionable recommendations that value adds to clients' business, actively participate and contribute to strategy slides, provide guidance to team members.

o Able to present professionally and credibly in front of clients.

· Professional Competency

• Demonstrate in-depth knowledge and application of different types of research methodologies (both quantitative and qualitative).
• Design research materials and provide guidance to junior team members, check materials prepared by junior team members.
• Prepare data-related specifications including edit specs, tables specs, data specs and code frames. Lead discussion with Operations and Data Analytics team to brief them on specifications and analysis plan. Prepare briefing documents (including timeline) including internal teams or external vendors and conduct briefing or attend briefing sessions together with junior team members to ensure clients' objectives are clearly communicated. Perform checks on all documents prepared by junior team members.
• Work with team members to solve project related issues, provide guidance on problem solving skills in collaboration with Operations/Data Analytics or external vendor.

o Produce insightful data visualizations/charts without error, perform quality checks on work performed by junior team members and provide guidance to junior team members

o Liaise with internal and external clients as well as vendors interaction at various project stages.

· People Management

o Play a role of mentor in helping junior team members by coaching them on various facets of the research, individual workload, and balance of project/ non-project work including goal setting, monitoring of junior team members' performance and growth.

Work closely with team members to resolve existing resource crunch for projects at hand. Able to identify potential manpower crunch for upcoming projects and work closely with senior team members to mitigate it

Job Qualifications/Skills

· A Bachelor’s degree or higher; business administration, psychology, history, economics, media/communications or political science

· At least 5 years of experience in relevant industry (market research agencies or clients’ insights team)

· Strong writing capabilities and ability to synthesise information accurately

· Proven track record in client / account management

· Solution-oriented, proactive and team oriented.

· Disciplined and self-motivated

· Has experience in managing small teams

· Well organised and meticulous

· Ability to multi-task and prioritize competing deadlines and tasks.

· Solution-oriented, proactive and team oriented.

· Disciplined and self-motivated

· Fast learner with the ability to pick up new skills on the job

· Interest in current affairs

Key Responsibilities:

• Manage execution of plans for development of new products to meet agreed timescales and product development requirements
• Leads and initiates the development of food products and processes as driven by business needs of the organisation.
• Oversees new product development throughout its lifecycle from conception to manufacturing implementation, including the sensory evaluations of food products and definition of manufacturing formulation and process control parameters.
• Develops and maintains project plans, identifying critical paths and resources required
• Manage scale-up of new recipes from laboratory scale to production scale
• Manages projects and plant costs from testing to implementation
• Evaluates and makes recommendations concerning the application of new ingredient / processing technologies
• Design and execute stability studies for recipe development, sensory and analytical testing of recipes
• Review and validate recipes to ensure compliance to government food regulations for all markets
• Ensure the adherence of new and existing products to gross profits as set by the Company
• Develop recommendations and justifications on Profit and Quality Improvement Programs
• Takes charge of presentation of samples to Management and Sales Team
• Provide training and technical support to Manufacturing, QA, and Technology
• Works closely with the Sales Group, Manufacturing, QAQC, and Purchasing

Job Requirements:

• Degree/Diploma in Food Science, Chemistry or similar discipline
• At least 5 years of Product Development and R&D experience from concept to commercialization
• Experience in ingredient and flavour applications
• Possess strong knowledge of flour application and/or frozen food or Emulsifier.
• Ability to accurately prepare specifications, label declarations and formulations with no technical errors
• Have knowledge in food chemistry and statistical analysis as used in designing experiments and measuring process capabilities
• Must articulate strong written and verbal communication skills
• Excellent analytical and problem solving skills
• Have strong computer skills and be proficient with Microsoft Office
• All are welcome to apply even if they have applied before but remain interested to join us.

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement within a global luxury brand
• A diverse and inclusive workplace
• Ongoing training and development programs
• Experience the prestige of working with iconic beauty and fragrance brands

Your Impact

• Identify training needs and formulate winning strategies for Education across respective markets to support their business needs and objectives.
• Lead and facilitate the regional educators in planning, developing, and implementing strategies and projects.
• Ensure TR & SEA-specific retail excellence with the client-centric approach in all Education programs and activities are executed in line with Makeup FOR EVER’s standards & values.
• Collaborate with and influence the International Edu team to fulfill market needs such as events and training programs.
• Lead Retail Operation Executive SG to ensure the smooth running of store operations to push sellout.

Your Mission 

Strategy Planning & Training 

• Develop and adapt education materials to address the business environment's and customers' needs.  
• Lead and coach educators to implement training programs and strategies.
• Follow up and evaluate the effectiveness of training programs and activities and provide recommendations to markets.
• Design and execute the planned retail & education curriculum, digital learning APP, and grooming guidelines for the retail team to optimize productivity to achieve the overall sell-through objectives.
• Assist educators in planning training calendars and budgets to meet the overall business, sales, and marketing objectives.
• Work with educators to improve the field team’s brand & product knowledge, make-up skills, and selling techniques.
• Plan and deliver training according to market needs – Singapore Local Market and TR-specific training.  
• Maintain a keen understanding of competitors' training trends and best practices.
• Plan for forecast training gifts and testers with educators.

People Development 

• Collaborate with educators & retail team to identify and develop talents to advocate and implement “The Makeup Artist Journey.”
• Provide regular Train-the-Trainer workshops to educators and the retail team.
• Train and provide certification for regional educators and field teams on in-house development programs.
• Map out regional educators’ development with the HQ education team and arrange workshops to elevate skills.
• Motivate and engage the field team by organizing key events, e.g., expert seminars, BA dinners, and contests.

Retail Excellence 

• Design service flow adapted to different market needs.
• Incorporate relevant processes and guidelines into specific training programs to ensure the best service quality and grooming that aligns with the desired brand image.
• Monitor expert grooming standards and implement seasonal makeup looks and attire to promote newness.
• Actively participate in the launch animation planning with the marketing and retail team.
• Gather customer & field team’s product feedback and relay it to marketing for review.
• Work with Marketing & Retail functions to formulate responses and follow up on customer complaints.
• Support HPPs, makeup shows, livestreams, in-store events, or other events sponsored by the brand.

Collaboration & Bridging The Markets 

• To be the face of Education in respective markets & establish good relationships with all the education departments of all TR and market partners.
• Maintain a good relationship with other markets’ education teams, seek opportunities for cross-over projects, and exchange best practices.
• Collaborate with HQ on specific project implementation and adaptation to TR APAC & SEAO markets.

Managing Retail Operations for Sephora SG

Lead and manage Retail Operation Executive, SG to:

1. Ensure smooth running of store operations - sufficient stocks & testers, merchandising, beauty events, in-store activities, and customer loyalty development.
2. Conduct regular check on merchandising and gondola maintenance and provide feedback to the Marketing/VM team
3. support the selling effort.
4. Conduct demos/talks/workshops for consumers during key launch activities
5. Monthly submission of competitors’ launches, promo mechanics, and animation spaces to Marketing.
6. Provide Sephora floor layout when the regional VM team requires such.
7. Commission and duty roster for MUEs in selected Sephora stores.

With the completion of Outram Community Hospital, SingHealth Community Hospitals (SCH) will have the largest pool of healthcare professionals in the Intermediate and Long Term Care (ILTC) sector. It is important that SCH has a good understanding on staff learning needs. Besides education delivered by its own faculty, SCH aims to contribute to the community by sharing skills and knowledge with colleagues in the ILTC sector, operationalised through the SCH Office of Learning (SCHOOL). Through working with the ILTC sector, SCH aspires to make significant contributions to the ILTC sector by co-creating training with the sector and collaborate on opportunities for capability building. This is reflective of SCH’s vision in “Bridging Care, Building Communities”.

The Assistant / Manager will set up and oversee planning & coordination of the operational, manpower and administrative matters of the Education Office. He/ She is expected to identify educational and training development opportunities within the Intermediate and Long Term Care (ILTC) sector - including reviewing landscape analysis of the ILTC education resources, needs, stakeholders and opportunities. He/ She will ensure the SCH Education Office plays a pivotal role within SingHealth (SingHealth Residency, Group Education, the Academic Medicine Education Institute (AM.EI), Regional Health Systems) and the community.

He/ She will also drive partnership development and administrative support in collaborations with local/ overseas institutions (e.g. developing MOUs, collaborative and clinical placement agreements, funding support, etc) – including Ministries and government agencies, Institutes of Higher Learning, and other ILTC partners on ILTC training matters. He/ She is also expected to lead in key educational initiatives such as curriculum development, conference programme development, and organisation and faculty development activities.

Job Requirements

• Bachelor’s degree in Business and/or Health Sciences-related studies
• Preferably with minimum 8 years’ experience in a healthcare and/or education environment.
• Good analytical, communication (interpersonal), presentation, and writing skills
• Efficient use with MS Office (Excel, Word, Powerpoint) for data analysis and presentation

Job Description

• You will maintain expert-level knowledge in product / sales system
• You will facilitate and conduct functional training sessions, along with Area Managers
• You will assist section head to review and develop training programs to address skill gaps of front-line workers
• You will conceptualize and plan training materials for training programs, based on data and research
• You will oversee and direct training sessions or workshops for frontline staff
• You will research and implement technology enabled innovations
• You will work with various stakeholders in order to plan and schedule training effectively with minimum interruption to normal work as part of onboarding
• You will develop survey questions, plan implementation and conduct surveys
• You will build, collate and maintain a database of all training materials
• You will develop monitoring systems for evaluation of trainees’ skills and performances
• You will track and monitor training records

Who You Are

• You should have a degree and above in any discipline
• You should have minimum 2 years of relevant experience in training and/or HR
• You Computer skills e.g: Microsoft Office, Database and instructional software
• You will need to have experience with technologies and best practices for instructional manuals and teaching platforms
• You should have strong interpersonal and communication skills
• You should be able to multitask, prioritize and manage time efficiently
• You should have excellent observance and analytical skills

Responsibilities:

• Ensure smooth operations of Learning & Development functions & activities
• Conduct in-house training courses & co-ordinate external training courses
• Ensure relevant staff attended mandatory training courses in accordance with the statutory requirements & hotel's policy, especially for staff under the Progressive Wage Model
• Keep track of attendance of all participants. A duly signed attendance list by both the participants and the trainer must be submitted to the Human Resource Director immediately upon the completion of in-house training.
• Ensure submission of post-course briefing/evaluation by immediate supervisor to review training acquired within 2 weeks after completion of each training course
• Maintain training records and compile statistical reports concerning training hours, training places, costing, types of training, etc.
• Conduct orientation sessions and relevant trainings; develop brochures and training materials, multimedia visual aids and presentations.
• Establish and implement training budgets and submit forecasts, where necessary.
• Claim all training grants available & applicable to the hotel
• Organize staff engagement activities at least once a month
• Establish and administer staff recognition/reward program
• Manage local and overseas trainees on internship program
• Develop Train the Trainer Program, identify & train the respective departmental trainers
• Perform any other duties as may be assigned by Director of Human Resources from time to time

Candidates with the following certificates will have an added advantage:

• Diploma/Degree in Hospitality management or any relevant discipline
• 3 years relevant experience in similar capacity
• Posses excellent written and verbal communication skills
• Strong in microsoft office applications (Excel, Powerpoint, Word)

Please be informed that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com

Our client is a manufacturing multinational seeking an experienced Learning & Development professional to be part of their dynamic HR team.

Some of the key responsibilities will include:

• Partner closely with business leaders on diagnosing business requirements and identifying learning interventions to address individual and organsiation development needs
• Design, develop and deliver training programmes using adult learning methodologies and digital learning to upskill capabilities of the workforce to meet the business priorities
• Work closely with broader HR team and external vendors to ensure smooth implementation of learning programmes, including government institutions on administering grant and training subsidies
• Adopt a data-driven approach in evaluating programme effectiveness, utilizing insights to drive continuous process improvements
• Manage and drive training programmes such as New Hire Onboarding Programme as well as other employee engagement initiatives

To be eligible for this role you will require:

• Degree qualified with a HR-related degree with 5 to 8 years experience in learning & development preferably in mid to large size organisations.
• ACLP certification and experience in similar industries will be a bonus.
• Excellent verbal and written communication skills, with strong analytical skills and a flexible and agile work style
• Experience in managing Learning Management Systems preferably SAP sucessfactors will be advantageous
• Good organizational skills with the ability to multi-task to manage multiple projects while maintaining a close attention to detail.

Please contact Carol Poh by emailing your cv directly in word format with job reference no. JOB-12334 to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days we regret to inform you that your application for this position was unsuccessful.

EA License Number: 16S8131

Recruiter License Number: R1102375

Position Summary

The Training Manager holds the responsibility for maintaining the standards and quality of the educational experience provided by Bettr Academy. You will ensure that the training team adheres to the Academy's training standards and keep the training curriculum, courseware, and delivery methods aligned with current industry practices and the requirements of certifying bodies and stakeholders. As the primary representative of the Academy concerning training and curriculum affairs, you will play a crucial role in upholding excellence in education.

Key Responsibilities

Training Standards

• Collaborate with the strategic team to align training standards and learner experiences with the Academy's overarching strategy.

• Oversee Subject Matter Expert (SME) teams, collaborating closely to ensure the curriculum and lesson courseware remain current and meet required standards.

• Work in conjunction with the Head Trainer/SMEs/Lead Trainers to ensure thorough training of all trainers in their specialized areas, facilitation techniques, and IT/digital platforms (such as Zoom, Kahoot, and e-learning).

• Ensure adherence to the training code of conduct by all trainers and assessors, promoting fairness and ethical practices in their respective training domains.

• Collaborate with various leads to enhance the overall student experience, covering aspects such as space, facilities, equipment, tools, setup, learning materials, hospitality, and pre- and post-class administration.

• Analyze learner feedback, using insights to develop improvement plans for identified key areas.

• Direct the course development team for both new and existing classes/products, ensuring that courseware is comprehensive and updated for trainers to follow.

• Establish a Standard Operating Procedure for training calibration and refresher programs, targeting trainers and assessors.

Curriculum & Content Management

• Lead the project management efforts for developing and launching new courses/programs, aligning them with the Academy's New Course strategy plan. Responsibilities include, but are not limited to:

• Collaborating with Course Developer (CD) and Subject Matter Expert (SME) teams throughout the process, from acquiring new Course Accreditation to the finalization of courseware and materials.

• Coordinating with SME and Marketing teams to strategize trial classes and coordinate the official launch.

• Stay updated on the latest trends and content in adult education, ensuring that training programs remain relevant and future-proof.

• Establish a Continuous Improvement Review (CIR) system for periodic curriculum assessments of SCA and WSQ courses to ensure their ongoing relevance, conducting biannual reviews for the curriculum and quarterly reviews for lesson plans.

• Ensure proper archiving and documentation of course materials.

• Collaborate closely with the e-learning lead to guarantee the development of relevant, user-friendly, and up-to-date content for e-learning, while also monitoring and tracking e-learning programs.

Trainer Development & Advancement Pathways

• Collaborate closely with Bubble Heads to create a structured training progression framework for Senior Trainers, Junior Trainers, Assessors, and Coaches.

• Partner with Bubble Heads to guarantee the scheduling of both Primary and Secondary Trainers for each course.

• Work in tandem with Bubble Heads to identify any gaps in training manpower and collaborate with the Head Trainer and SMEs to train individuals, ensuring a ready pool of deployable trainers for all courses and levels.

• Establish a Trainer Assessment/Quality Control System applicable to both full-time and adjunct trainers.

• Ensure continuous professional development (CPD) requirements are fulfilled by all full-time trainers.

Adult Education Network (AEN)

• Maintain active connections within the AEN to stay informed about developments in the Training and Adult Education (TAE) community, fostering collaborative support.

• Cultivate engagement and connections with Schools, Institutions, and Government Partners to stay abreast of the latest training and education initiatives.

Portfolio and Knowledge Requirements

• Possess ACTA/ACLP & DACE Certification (DACE certification is optional).

• Proficient in learning and development technology, encompassing but not limited to learning management systems, e-learning platforms, and resources. Additionally, adept in the theories and applications of pedagogy and andragogy.

• Acquainted with the F&B scene, including familiarity with emerging trends (experience in coffee-related matters is advantageous).

Personal Skills

• Strong interpersonal and communication skills

• Strong project management skills and excellent time management.

• Good leadership skills

• Highly organized and able to multi-task

• Resourceful and thinks out of the box

This job has everything for the right applicant, and is available immediately. All applications will be treated in strict confidence. Only successful candidates will be contacted.

As a part of our selection process, please provide to [email protected]:

1) Cover Letter detailing:

- your interest in joining our merry crew

- how your past experiences and values can be applied to the role

- what you believe you can bring to Bettr

2) CV

- detailing your availability and expected remuneration

3) Tests

Please take these 2 tests and screenprint your results back to us:

a) MBTI: http://www.16personalities.com/free-personality-test

b) Synergist: https://predictablesuccess.com/styles-quiz/

Keep in mind that there are no ‘right answers.’ The assessments are designed for us to understand your strengths and how you interact with others so that we can work better together.

About The Bettr Group

The Bettr Group is a home-grown specialty coffee company founded in 2011, and Singapore’s first certified B-Corporation. Currently comprising Bettr Academy and Bettr Coffee, they offer world-class professional beverage education, sustainably sourced coffee products and caffeine driven experiences.

The Bettr Group works to empower lives through social programme for marginalised women and youth-at-risk, by nurturing direct and sustainable trade across its supply chain, and by building socially conscious communities wherever they operate.

The 2022 President’s Volunteerism & Philanthropy Awards and the 2017 President's Challenge Social Enterprise of the Year was awarded to The Bettr Group. We are also Singapore's 1st Certified B Corp and Best For The World Honouree (Community) ‘16 - ’19, Best For The World (Workers) '22.

BETTR@WORK
We're a diverse, mad flock of multi-hyphenates... all united behind our purpose of wanting to make the world a Bettr place through the work we do.

Some of us are a little geeky, some are a little OCD and some are all over the place all the time. But we have a lot of get-it-done gung ho and share a collective commitment to bringing the best of our individual super powers to work everyday to keep the Bettr world buzzing.

Bettr Group is an equal-opportunity, non-pigeonholey organisation and Singapore's first certified B Corporation . We have an open door hiring policy, where we offer employment opportunities regardless of educational attainment, work history, or past social barriers.

We're certainly not your average cup of Joe.

Job Responsibilities

• Collaborate with internal stakeholders to identify and coordinate learning and development programs that align with the organization’s objectives.
• Manage external consultants and training agencies for the development and delivery of key learning initiatives.
• Evaluate training effectiveness through channels like trainee feedback, onsite observations, and work closely with facilitators to enhance program outcomes.
• Oversee and deliver the onboarding and in-house value immersion programs for new hires.
• Regularly review the onboarding program to ensure its ongoing effectiveness and relevance.
• Establish partnerships with authorities and IHLs for internship programs, job shadowing, and student visits.
• Maintain strong collaboration with overseas offices to manage training programs for employees based in the Singapore office.
• Handle government grant applications.
• Provide guidance to employees on the Performance Appraisal framework and process.
• Develop and implement talent development programs.
• Collaborate with authorities to identify talented individuals through scholarship schemes.
• Address various employee development matters.

Job Requirement

• Candidate should possess a degree and brings along minimum of 6 years of experience in the Learning & Development/Training domain.
• Possess experience in managing multiple projects, emphasizing a strong commitment to goal achievement.
• Excel in adapting to changing environments and navigating through ambiguity.
• Exhibit a systematic and methodical thought process and work approach.

How to apply:
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R21103560
EA License No.: 20C0426 (Elitez & Associates)

Operations Manager

We are a new start-up Tuition Center is looking for Operations Manager. We are located at Parkway Centre, next to Parkway Parade Mall.

• Working Location: 1 Marine Parade Central #06-07 Parkway Center Singapore 449408
• Working day and time: 5 days per week
• Working Time: 9am-6pm
• Salary: $6000-$10000 (full time) + Allowance

Main duties and responsibilities:

(1) Oversee operational activities at every level of an organization.

(2) Recruit, select, train, assign, schedule, coach, counsel, and discipline employees

(3) Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions

(4) Plan and review compensation actions; enforcing policies and procedures

(5) Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends

(6) Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions

(7) Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping

(8) Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes

(9) Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations

(10) Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

(11) Accomplish operations and organization mission by completing related results as needed

(12) Meet or exceed operations labor budget expectations

(13) Manage staff levels, wages, hours, contract labor to revenues

(14) Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees

(15) Run a safe, injury/accident free workplace

(16) Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies

(17) Manage relationships with key operations vendors

(18) Track vendor pricing, rebates, and service levels

(19) Review and approve all operational invoices and ensure they are submitted for payment

(20) Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring

(21) Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

(22) Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

(23) Communicate all operating policies and/or issues at department meetings

(24) Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reduce sub-rental expenses

(25) Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA health and safety regulations and other governmental regulations

Requirement:

• Must have at least 5 years experience in education industry with proven record

Our client seeking an experienced to help set up this new store. This includes sourcing and purchasing premium tea and related items, creating an inviting store layout, hiring and training personnel, formulating marketing plans, managing stock and budget, and ensuring a remarkable tea culture experience for our customers.

Duties:

• Develop and implement the store layout and all operational aspects
• Source and acquire top-quality tea and associated products
• Hire and educate staff to deliver outstanding customer service and knowledge about our tea products
• Formulate promotional strategies to boost the store’s visibility and sales
• Oversee inventory and budget to maintain profitability
• Maintain a clean, organized, and customer-friendly store environment
• Implement changes based on customer feedback to enhance store operations and customer satisfaction

Qualifications:

• Minimum of 5 years in retail management, with a strong background in selling Chinese Tea
• Comprehensive knowledge and experience in tea culture
• Exceptional leadership and team management abilities
• Excellent communication and interpersonal skills
• Robust analytical and problem-solving skills
• Ability to juggle multiple tasks, prioritize, and manage time effectively
• Proven track record in driving sales and meeting targets

Industry: Research

Permanent role

Location: Town Area

Responsibilities:

• Demonstrate thought leadership across all levels
• To confidently lead a small team of researchers
• Develop junior members on critical thinking and computational thinking skills
• Able to solve problems creatively, and pivot responsively to operational changes
• Conducting presentations of research results and analyses
• Strong in articulating concepts and ideas in clear and precise manner
• Deployment of adjacent teams for operational work
• Scripting, processing and delivery of accurate survey datasets to clients
• Maintaining excellent relationships with all stakeholders

Requirements:

• Any Bachelors degree (Majors in mathematics, engineering, business, science, computing, or any numerical fields preferred)
• At least 6 years of working experience, with leadership roles
• Excellent presentation, communication and public speaking skills
• Analytical with attention to details
• Highly comfortable dealing with large datasets using software (eg. SPSS, R, Python, Power BI etc.)
• Competency with Microsoft Office, and intermediate to advanced skills in PowerPoint and Excel
• Familiarity with scripting and data collection platforms (e.g. WinCATI, Sensus, Forsta) an added advantage

Job ID: L75V63XX

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz