Summary

The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives.

Job Duties

Human Resource

• Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions for normal or overseas hiring and BPO (*placement of staff at client location) recruitment.
• Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
• Develop and implement HR policies and procedures aligned with organizational objectives and goals.
• Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
• Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
• Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
• Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
• Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.
• Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
• Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
• Coordinate and schedule meeting rooms as per requests from different parties.
• Liasing with external client with regards to BPO (e.g. customer service for staff replacement)
• Task to explore set-up for a branch office in other countries (e.g., office location, registration, administrative process).
• Other tasks that may be assigned by supervisor or director.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
• Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
• Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
• Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Proficiency in MS Office Suite is required.
• Position open to Singaporean applicants.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

• Position : HR - Sales and Operations Assistant Manager/ Manager
• Location : Midview City- Near Brighthill MRT
• Working hours : 5 days work week: Monday- Friday: 8.30am – 6.00pm
• Salary (commensurate with experience) : Up to $6000 basic + AWS + Variable Bonus + Medical + 12-14 days annual leave
• Duration : Permanent
• Industry : Food & Beverage Services

Main Responsibilities:

• To handle Sales & Operations of the Company
• Liaise with Customers and Candidates
• Communicate with Relevant Governmental Authorities
• Overseas Day-To-Day EA Activities

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• At least 2 years of relevant experience
• Possess CEI (KAH) or CEI (Basic)
• Familiar with WPOL & EPOL and other MOM’s Online Portal
• Responsible, Hardworking and Able To Work Independently

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Decription:

• Overall in charge of the HR department and daily HR-related operation matters

• Ensure compliance with labor laws, regulations and maintaining up-to-date knowledge and implementing necessary changes.

• Oversee payroll processing, ensuring timely and accurate payments

• Oversee the processing of HR documentation, including employment contracts, job changes, and terminations

• End-to-end payroll processing using Info Tech Software

• End-to-end recruitment including curating a pleasant onboarding

• Updating of HR policies, employee handbook, and rolling out of initiatives, ensuring compliance with local laws and regulations

• Maintain accurate HR documentation and record-keeping

• Support on performance management

• Lead the annual performance appraisal process

• Liaise with insurers, insurance brokers, or agents to manage the purchase and renewal of group general and medical insurance

• Analyse trends in compensation and benefits to ensure competitiveness and fairness

• Other duties as assigned by management including admin if necessary

Requirement:

• Knowledge of the Singapore Employment Act preferred.

• Diploma or Bachelor’s degree in Human Resource Management or related field

• 5 years relevant experience in Singapore.

• Position : HR - Sales and Operations Assistant Manager/ Manager
• Location : Midview City- Near Brighthill MRT
• Working hours : 5 days work week: Monday- Friday: 8.30am – 6.00pm
• Salary (commensurate with experience) : Up to $6000 basic + AWS + Variable Bonus + Medical + 12-14 days annual leave
• Duration : Permanent
• Industry : Food & Beverage Services

Main Responsibilities:

• To handle Sales & Operations of the Company
• Liaise with Customers and Candidates
• Communicate with Relevant Governmental Authorities
• Overseas Day-To-Day EA Activities

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• At least 2 years of relevant experience
• Possess CEI (KAH) or CEI (Basic)
• Familiar with WPOL & EPOL and other MOM’s Online Portal
• Responsible, Hardworking and Able To Work Independently

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

About the role

Amberdale Asset Management is seeking an experienced HR and Admin Manager to join our dynamic team in the One North Central Region. In this full-time, strategic position, you will be responsible for overseeing all human resource and administrative functions, ensuring the smooth operation of our thriving business.

What you'll be doing

• Developing and implementing HR policies, procedures and best practices to support the company's growth and goals
• Overseeing the full employee life cycle, including recruitment, onboarding, training, performance management, and offboarding
• Managing payroll, benefits administration, and compliance with relevant employment legislation
• Providing expert HR advice and guidance to managers and employees
• Maintaining comprehensive HR records and generating reports as required
• Coordinating office management and administrative functions to optimise efficiency and productivity
• Identifying opportunities for process improvements and implementing innovative solutions
• Providing full secretarial support to the Managing Director

What we're looking for

• Significant experience (7+ years) in a generalist HR and/or administrative management role, ideally within a professional services or financial services environment
• Excellent knowledge of HR best practices, employment law, and payroll administration
• Strong organisational and multitasking abilities, with a keen eye for detail
• Exceptional communication and interpersonal skills, with the ability to build trusted relationships
• Proficiency in HR information systems and MS Office suite
• Relevant tertiary qualifications in Human Resources, Business Administration or a related field

What we offer

At Amberdale Asset Management, we are committed to providing our employees with a collaborative, supportive and inclusive work environment. You will have access to ongoing professional development opportunities, flexible work arrangements, and a competitive remuneration package. Our focus on work-life balance and wellbeing ensures you can thrive both professionally and personally.

POSITION SUMMARY

Reporting to the Deputy Director, Talent Management & Capability Development, the hire will be one of the team leads within Synapxe Academy, supervising a total of 3 assistant managers and/or executives in managing the learning operations, digitalization and productivity efforts as well as delivery experience. He/ she is required to work with the rest of the Academy team to drive, support and facilitate transformative learning initiatives, with the view to build a high performing, agile and future-ready health tech workforce in Synapxe.

RESPONSIBILITIES:

• Streamline and set up a strong learning delivery structure for the Academy operations which will enable a good employee experience and is productive.
• Review the Learning and Development Policy to ensure that the policy is updated in line with the learning philosophies and operating model.
• Establish a set of standard operating procedures that will serve as knowledge management and guide for all key learning operations.
• Monitor and track learning budget utilisation, timely completion of mandatory programmes by staff as well as report learning metrics to the various business units and at the organisational level
• Spearhead our learning digitalisation efforts, including procurement of advanced e-learning tools (e.g. virtual reality training), in-house creation of e-learning programmes using the tools and design a structure which will enable the wider organisation to tap on the tools for their learning needs.
• Manage the SuccessFactors Learning Management System, specifically in ensuring seamless setting up of programmes/curriculum, updating of learning roadmaps, rolling out of mandatory programmes, integration with other e-learning platforms such as Udemy as well as accurate recording of learning history.
• Review and establish a common set of contractual terms with external learning vendors and contracting process, which will guide the procurement of learning support and vendor management across the entire Academy team.
• Manage and review enterprise-level learning subscriptions, such as Udemy, Gartner, Singapore Computer Society, to ensure good return-of-investment and cost effectiveness.
• Manage the learning facilities within Synapxe and ensure that they are set up properly to support the delivery of learning programmes.
• Drive all learning marketing and communication efforts; and ensure that all learning touchpoints such as the Intranet and mailbox, are updated and maintained.
• Work very closely with the Competency Development and Governance team to support the learning needs of the organisation. This includes collaborating very closely with them to plan and organise the developmental interventions to support business needs, to ensure that the Synapxe workforce has the right capabilities to support the business.
• As a learning partner to the selected Business Units (BUs), work with BUs to (1) carry out learning needs analysis to identify training needs, (2) identify suitable vendors for training, and (3) support in programme implementation. Be the first port of call when BUs have training-related queries.
• Collaborate with BUs to develop learning roadmaps based on competency frameworks to ensure that the learning needs for employees are clearly reflected for different job grades.
• Facilitate and oversee in-house training programmes for staff such as Group Orientation in an engaging and professional manner.
• Conduct timely reviews of the programmes run by Synapxe Academy to ensure that programmes are effective, and to source for alternative programmes, where relevant.

REQUIREMENTS:

• Degree with more than 15 years of working experience and prior experience in Learning and Development domain.
• Has at least 5 years of supervisory experience managing a small team of at least 3 staff independently.
• Proven track record in managing learning operations and systems, facilitation, programme development, and learning solutions deployment.
• Attainment of the Advanced Certificate in Learning and Performance or other established learning and development certifications would be an advantage.
• Ability to handle intense workload, set up systems and structures in a complex working environment, and project manage a few workstreams at once.
• Good stakeholder management skills and have an enterprising mind to look ahead at the evolving needs of the operations and proactively manage.
• Have a positive, growth and agile mindset, energetic, collaborative, meticulous, and enjoys working in a fast-paced environment with good follow-through.

Job Summary:

Support the development, implementation and administration of C&B programs that align with the company's overall strategic objectives, including salary proposal, benefit management, salary benchmarking, while ensuring cost effectiveness and compliance with legislative requirements.

Duties/Responsibilities:

• Engage in different C&B related projects such as salary proposal, benefits benchmarking, annual review process for salary adjustment, bonus and incentive.
• Maintain consistent deployment of compensation policy and practice, identifying inconsistencies and develop corrective actions. Act as a change agent by facilitating, managing and implementing the necessary modifications to ensure that it is communicated & executed effectively and accurately.
• Review of compensation plans with monetary and non-monetary benefits based on employee needs.
• Support in preparation of C&B data for analysis and reporting to identify trends, gaps and areas for improvement.
• Handling C&B related enquiries from different levels of staff.
• Other Ad-hoc C&B projects assigned.

Required skills / abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to details.
• Strong analytical and problem solving skills.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances and policies.
• Capable of taking challenges and working under pressure in a fast paced environment.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong knowledge of labor laws, regulations, and compliance requirements related to staffing and compensation & benefits.

Education & Experience:

• Minimum 5 years of working experience in HR with a focus on compensation & benefits.
• Working knowledge of multiple human resources discipline, including compensation & benefit practices, organizational diagnosis, performance management and respective employment laws.
• Bachelor's degree in Human Resources, Business Administration, or a related field.

Job Summary:
Develop and improve recruitment policies & programs to support the company's overall strategic objectives, while ensuring cost effectiveness and compliance with legislative requirements. Effectively utilize relevant resources to ensure efficient execution of recruitment operations. Plan, organize, and execute talent recruitment & employment, talent sourcing strategies, policies, plans, projects, SOP etc, to achieve the overall company and HR goals.

Duties/Responsibilities:

• Managing recruitment related projects such as hiring according to company manpower plan, execution of local & oversea recruitment career fairs and talent sourcing strategies.
• Handle additional project assignments of recruitment and promote work related initiatives.
• Establish vibrant college relations with local institutions.
• Supervising the subordinates on daily recruitment operational tasks as well as handling related enquiries from different levels from stakeholders.
• Strong contributor to the development of new recruitment strategies through creative input combined with data analysis and a deep understanding of the company's future challenges.
• Provide leadership to maintain consistent deployment of recruitment policy and practice, identifying inconsistencies and develop corrective actions. Act as a change agent by facilitating, managing and implementing the necessary modifications to ensure that it is communicated & executed effectively and accurately.
• Represent the recruitment team to the rest of the company in the development and roll out of recruitment programs and policies.
  
  Required skills / abilities:
• Excellent team leadership with a focus on developing of talent capabilities.
• Excellent verbal, written communication and presentation skills.
• Proficiency in decision-making, planning, and organizational skills
• Strong analytical and problem solving skills.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances and policies.
• Capable of taking challenges and working under pressure in a fast paced environment.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong knowledge of labor laws, regulations, and compliance requirements related to recruitment development.
  
  Education & Experience:
• Minimum 10 years of working experience in HR with a focus on recruitment development.
• Working knowledge of multiple human resources discipline, including recruitment practices, talent development and respective employment laws.
• Bachelor's degree in Human Resources, Business Administration, or a related field.

Job Description & Requirements

• Maintain employee records
• Update leave records for employees
• Prepare employment contracts
• Prepare recruitment advertisements
• Apply/Renew/Cancel EP/S-PASS
• Monitor and arrange training for all local and foreign workers
• Monitor and update ISO training records
• Monitor and update dormitory list for foreign workers
• Monitor insurance coverage for local and foreign workers
• Assist in the renewal of company's registered contractors licences
• Implementation of control measures
• Adoption of HR technologies
• Recruiting Talents

Job Responsibilities:

• Involves the execution of local & oversea recruitment career fairs and career talk plans, ensuring their successful implementation and outcomes.
• Manage the full cycle of recruitment process from job posting to onboarding.
• ​Support pre & post recruitment activities e.g. job posting, interview arrangement, onboarding and etc ·
• Generate management statistics reports, track recruitment statistics and analysis ·
• Participate in HR projects to enhance employer branding and employee experience ·
• Provide guidance and advice to line managers and employees on recruitment matters ·
• Assist HR Manager in reviewing and implementing HR policies or procedures ·
• Coordinate and schedule interviews
• Responsible for the work pass application for new hire when need
• Perform any other ad-hoc duties as assigned

Job Requirements: ·

• Posses Bachelor Degree in Business Administration, Human Resource , Marketing and International Business
• Minimum 2 years of related HR working experiences·
• Prior working experience in semiconductor would be an added advantage ·
• Familiar with the Labour Law, MOM regulations, and human resources practices in Singapore ·
• Proficient in Microsoft Office.
• Experience in SAP is a plus ·
• Hands-on experience in organizing large-scale recruitment campaigns. ·
• Strong interpersonal, organizational and problem solving skills

Benefits & Highlights:

• Work Style: Hybrid
• Location: Buona Vista
• Great employee benefit
• Weekly office lunches
• Reporting Line: Human Resource Director, APAC

Main Objective:

The Manager, HR Operations will play a pivotal role in overseeing and enhancing HR operations across the APAC region. Reporting to the HR Director, APAC, this position will be responsible for driving HRIS implementation and administration, payroll management, and draft employee handbooks and policies across all APAC locations.

The role will also be responsible for creating standard procedures for the HR department as well as running the annual HR calendar. The successful candidate will demonstrate strong leadership, strategic thinking, and the ability to collaborate effectively across various functions and geographies.

Essential Duties and Responsibilities:-

HRIS Implementation and Administration:

• Lead the implementation of the HRIS systems across APAC, ensuring alignment with global standards and regional requirements.
• Collaborate with IT and HR teams to configure, customize, and optimize HRIS platforms to streamline processes and enhance user experience.
• Provide training and support to HR teams and end-users on HRIS functionalities, ensuring smooth adoption and utilization.

Payroll Management:

• Oversee payroll operations for all APAC locations, ensuring accuracy, timeliness, and compliance with local regulations and company policies.
• Coordinate with finance, HR, and external vendors to process payroll, resolve discrepancies, and implement improvements to payroll processes.
• Stay updated on relevant payroll laws and regulations across APAC countries, ensuring compliance and mitigating risks.

Employee Handbook and Policy Administration:

• Manage the development, review, and dissemination of employee handbooks, policies, and procedures for APAC, ensuring alignment with local laws and company values.
• Work closely with legal and compliance teams to ensure policies are up-to-date and compliant with regulatory requirements.
• Provide guidance and support to HR teams and employees on policy interpretation and implementation.

Compliance and Risk Management:

• Monitor regulatory changes and industry trends related to HRIS, payroll, and employment laws across APAC countries, proactively addressing compliance risks.
• Conduct audits and assessments to ensure data accuracy, security, and confidentiality in HR systems and processes.
• Implement controls and measures to mitigate risks related to data privacy, security breaches, and regulatory non-compliance.

Stakeholder Management and Collaboration:

• Build strong relationships with internal stakeholders, including HR business partners, finance, IT, legal, global HR and external vendors.
• Collaborate with global HR teams to share best practices, leverage synergies, and drive continuous improvement initiatives.
• Serve as a trusted advisor to regional and local leadership on HR operations matters, providing insights and recommendations to support business objectives.

About You :

Summary of Education and Experience:-

• Preferred Education: Bachelor’s degree in HR, Business Administration, or related field.
• Experience: Over 5 years in HR operations, focusing on HRIS implementation, payroll management, and policy administration in the APAC region.
• HRIS Knowledge: Proficient in platforms like Workday, SAP SuccessFactors, and Oracle HCM, with hands-on implementation and configuration experience.
• Employment Laws: Deep understanding of APAC employment laws and regulations, with the ability to apply them in a multinational context.
• Project Management: Strong skills in leading cross-functional projects, managing stakeholders, and delivering results within deadlines and budgets.
• Analytical Skills: Proficient in data analysis and reporting for informed decision-making and process improvement.
• Communication: Effective at influencing and collaborating with diverse stakeholders.
• Leadership: Proven ability to lead and develop HR teams across multiple locations.

Knowledge and skills required :-

HRIS Implementation and Administration:

• Proficient in HRIS platforms (e.g., Workday, SAP SuccessFactors) with system implementation experience.
• Trained in HRIS configuration, customization, and user training.

Payroll Management:

• Expertise in payroll processes, tax regulations, and compliance across APAC countries.
• Trained in payroll software/systems and international payroll practices.

Employment Laws and Compliance:

• In-depth understanding of APAC labor laws and compliance requirements.
• Trained in global HR compliance, data privacy, and regulatory affairs.

Project Management and Process Improvement:

• Certified in project management methodologies (e.g., PMP, Agile).
• Trained in process improvement (e.g., Lean Six Sigma) and change management.

Interested applicants are to send in their application.

Summary

The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives.

Job Duties

Human Resource

• Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions for normal or overseas hiring and BPO (*placement of staff at client location) recruitment.
• Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
• Develop and implement HR policies and procedures aligned with organizational objectives and goals.
• Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
• Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
• Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
• Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
• Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.
• Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
• Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
• Coordinate and schedule meeting rooms as per requests from different parties.
• Liasing with external client with regards to BPO (e.g. customer service for staff replacement)
• Task to explore set-up for a branch office in other countries (e.g., office location, registration, administrative process).
• Other tasks that may be assigned by supervisor or director.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
• Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
• Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
• Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Proficiency in MS Office Suite is required.
• Position open to Singaporean applicants.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Summary:

Process and manage all aspects of payroll operation and ensuring compliance with relevant regulations. Administer attendance systems and claims, prepare C&B related reports and other projects.

Duties/Responsibilities:

• Manage the end-to-end payroll process, including basic pay, allowance, overtime and deductions for employees.
• Ensure accurate and timely compliance with all statutory requirements such as CPF, income tax, and other relevant payroll-related obligations.
• Manage employee benefits programs, and enrollment processes to ensure optimal offerings and effective communication, such as insurance, contract, incentive bonus.
• Manage work attendance system and application of Governmental related claims.
• Prepare payroll and work attendance related report.
• Collaborate with Finance to budget for compensation and benefits expenses.
• Stay updated with changes in payroll-related laws, regulations, and practices.
• Other ad hoc tasks.

Required skills / abilities:

• Strong working knowledge of payroll processing and administration.
• Strong attention to detail and high accuracy in payroll processing and record-keeping.
• Strong analytical and problem solving skills.
• Knowledge of Singapore's labour laws, CPF, tax regulations, and payroll standards is essential.
• Strong communication skills to resolve employee queries and collaborate with HR, finance, and other teams.
• Excellent time management skills and the ability to handle multiple priorities and meet deadlines.
• Independent team player.
• Proficient in Microsoft Word and Excel.
• Knowledge in Financial Accounting an added advantage.
• SAP experience preferred.

Education & Experience:

• Minimum 2 years of working experience in payroll or accounting.
• Working knowledge of payroll operations and basic accounting principles.
• Bachelor's degree in Human Resources, Business Administration, or a related field.

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

In this role you wil assist with HR functions like recruitment, event planning, and policy implementation. If you are someone who is eager to contribute to the growth and efficiency of our company, this is an excellent opportunity for you!

Job Responsibilities

• Oversee all administrative tasks related to HR, encompassing recruitment, HR events, and policy management.
• Manage the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding of new employees.
• Conduct exit interviews and facilitate proper off-boarding process for departing employees.
• Coordinate and deliver comprehensive employee orientation and training programs.
• Maintain meticulous documentation of all HR records, including Employee P-files, employment contracts, HR forms, company letters, and appraisals, ensuring confidentiality and accuracy.
• Monitor and manage employee movement, leave usage and approvals in alignment with company policies.
• Ensure proper documentation and tracking of company assets in the HR system, including asset assignment and return by company staff.
• Handle all administrative tasks related to HR grants and support, actively seeking out opportunities for such assistance.
• Proactively address and escalate employee feedback and issues to management for resolution. Collaborate with the management team to uphold company HR policies and resolve discrepancies in HR matters.
• Plan and execute employee relations activities to foster company cohesion and morale.
• Represent the company at HR events such as career fairs and company tradeshows.
• Manage all platforms and external communication channels pertaining to HR, including LinkedIn.
• Assist in the development and implementation of HR policies and procedures to support company objectives, including participating in HR projects and initiatives aimed at promoting organizational development and employee engagement.
• Identify gaps in HR processes and implement improvements to enhance efficiency and effectiveness continually.
• Stay abreast of employment laws and regulations, ensuring compliance and
  assisting with HR compliance matters, including manpower audits and updates to MOM.
• Provide timely and comprehensive reporting to management on HR-related metrics and information, ensuring accuracy and completeness.
• Perform any other ad-hoc duties as assigned

Job Requirements

Skills and Experience

• Excellent communication, organizational, and analytical skills.
• Proficient in Microsoft Office Suite and HR/Finance software.
• Attention to detail and ability to handle confidential information.

Education

• Studied Human Resources, Finance, Business Administration, or a related field.
• Strong knowledge of HR practices and Finance principles.

Assistant HR Manager (Operations and Learning Development)

We are seeking a dynamic and organized Assistant HR Manager (Operations and Learning Development) to join our HR team. This role is ideal for a professional who is passionate about driving operational excellence through standardized processes, while also fostering employee growth through effective learning programs. You will be instrumental in establishing Standard Operating Procedures (SOPs) across the organization and leading initiatives that promote continuous learning and development.

Key Responsibilities:

1. Operations Management & SOP Development

• Develop and implement Standard Operating Procedures (SOPs) for company-wide HR and operational processes to ensure consistency, efficiency, and compliance.
• Collaborate with department heads to map, document, and standardize business processes.
• Continuously review and update SOPs to align with best practices and organizational changes.
• Drive initiatives to improve HR operations, ensuring optimal workflows and processes across different functions within HR and other departments.
• Coordinate with cross-functional teams to identify operational inefficiencies and recommend actionable solutions.

2. Learning & Development Strategy & Execution

• Design, implement, and oversee learning and development programs that enhance employee skills, support professional growth, and align with business goals.
• Develop onboarding, training, and leadership development programs to ensure new and existing employees are well-equipped to succeed in their roles.
• Evaluate the effectiveness of training programs using metrics and employee feedback, and continuously optimize training initiatives to align with organizational needs.
• Leverage digital learning tools and the Learning Management System (LMS) to provide flexible and scalable training solutions.
• Identify learning needs in collaboration with department heads and ensure effective learning solutions are in place to bridge skill gaps.

3. HR Analytics for Operational Efficiency & Development

• Utilize HR analytics to measure the effectiveness of L&D programs, identify skill gaps, and assess the efficiency of operational processes.
• Develop data-driven insights that contribute to the continuous improvement of HR processes and learning initiatives.
• Monitor training participation and performance metrics to provide data-backed reports to senior management.

4. Stakeholder Management & Communication

• Establish strong relationships with key stakeholders across various departments to ensure effective implementation of SOPs and training programs.
• Communicate operational updates, process changes, and learning initiatives clearly and effectively to all employees.
• Work closely with senior leadership to understand strategic business objectives and develop learning solutions that align with those goals.

5. Team Management & Development

• Provide guidance and coaching to junior HR team members to build capabilities within the team.
• Foster a culture of continuous learning within the organization, encouraging staff at all levels to participate in development programs.
• Support the HR team in maintaining high performance, ensuring consistency in operations, and developing skills to meet evolving business needs.

6. Compliance and Continuous Improvement

• Ensure that all processes and SOPs comply with internal policies and regulatory requirements.
• Drive continuous improvement initiatives that enhance HR operations and employee experience.
• Conduct regular process audits to maintain high standards of compliance and operational excellence.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Education, or a related field.
• 5+ years of experience in HR operations, learning and development, or a related HR role.
• Experience in designing and implementing company-wide SOPs.
• Strong understanding of HR operations, learning principles, and instructional design.
• Proficiency in using Learning Management Systems (LMS) and data analysis tools.
• Excellent communication, facilitation, and interpersonal skills.
• Ability to work collaboratively with cross-functional teams and influence key stakeholders.
• Proven track record in managing training programs and driving operational improvements.

Why Join Us?

• Contribute to creating a culture of operational excellence and continuous learning.
• Be part of an inclusive and supportive HR team that values innovation and efficiency.
• Opportunities for professional development and career advancement within the company.

Apply today to make an impact in optimizing HR operations and driving employee learning and development across the organisation.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

AI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor deep national capabilities in Artificial Intelligence (AI).

The programme office is hosted by the National University of Singapore (NUS) and brings together all Singapore-based research institutions and the vibrant ecosystem of AI start-ups and companies developing AI products to perform use-inspired research, grow the knowledge, create the tools, and develop the talent to power Singapore’s AI efforts.

AI Singapore is sourcing for an individual to join us as a HR and Facilities administrator. The individual will assist the Head of Finance and Admin in the management of personnel and facility related matters. As a HR and Facilities representative, you would need to be able to coordinate and communicate with all levels of staff to ensure delivery of HR initiatives and activities. Facility duties include activities with regards to the management of office renovation, furniture, and equipment and to ensure a high quality, comfortable, safe and an efficient working environment for all staff.

Human Resource
• Manpower Resource Planning / Reporting and Management of Headcount
• Drafting of Job Descriptions and coordination of the advertisement
• Management of AISG Careers Webpage
• Recruitment, On-boarding and orientation of Staff / Intern / Trainees
• Payroll / Stipend administration
• Management of Staff Secondment matters
• Performance Management inclusive of management reporting
• Leave and Benefit Management
• Coordination of University level Training and Development for staff
• Organisation and execution of Staff Welfare Activities

Facility Management
• Keeping track of Allocation and Loan of equipment
• Budget planning, coordination and overseeing the execution of minor renovations
• Space Planning
• Security Management
• Equipment Disposal management

Others
• Writing of recommendation reports
• To handle any other ad hoc assignments as required by supervisor

Qualifications

• Bachelor’s Degree or equivalent practical experience.
• Able to multitask
• Strong verbal and written communication skills.
• Strong interpersonal and leadership skills, effective in fostering teamwork

Job Summary:

Support the development, implementation and administration of C&B programs that align with the company's overall strategic objectives, including salary proposal, benefit management, salary benchmarking, while ensuring cost effectiveness and compliance with legislative requirements.

Duties/Responsibilities:

• Engage in different C&B related projects such as salary proposal, benefits benchmarking, annual review process for salary adjustment, bonus and incentive.
• Maintain consistent deployment of compensation policy and practice, identifying inconsistencies and develop corrective actions. Act as a change agent by facilitating, managing and implementing the necessary modifications to ensure that it is communicated & executed effectively and accurately.
• Review of compensation plans with monetary and non-monetary benefits based on employee needs.
• Support in preparation of C&B data for analysis and reporting to identify trends, gaps and areas for improvement.
• Handling C&B related enquiries from different levels of staff.
• Other Ad-hoc C&B projects assigned.

Required skills / abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to details.
• Strong analytical and problem solving skills.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances and policies.
• Capable of taking challenges and working under pressure in a fast paced environment.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong knowledge of labor laws, regulations, and compliance requirements related to staffing and compensation & benefits.

Education & Experience:

• Minimum 5 years of working experience in HR with a focus on compensation & benefits.
• Working knowledge of multiple human resources discipline, including compensation & benefit practices, organizational diagnosis, performance management and respective employment laws.
• Bachelor's degree in Human Resources, Business Administration, or a related field.

Job Title: Assistant HR Manager

About Us

At Call Lade, we believe that our people are our greatest asset. We are committed to fostering a dynamic and inclusive workplace where talent thrives and every employee feels valued. We are currently seeking a dedicated Assistant HR Manager to join our team and play a crucial role in shaping our organizational culture.

Responsibilities:

• Support various Human Resources functions, including recruitment, payroll, performance evaluations, training, legal compliance, and employee engagement initiatives.
• Foster strong relationships with stakeholders and clients.
• Oversee overall HR strategies and assist in human capital development.
• Perform additional duties as assigned by the supervisor.

Requirements:

• A minimum of 3 years of experience in Human Resources.
• At least a Diploma qualification.
• Strong organizational, time management, and scheduling skills.
• Proficiency in Microsoft Office applications.
• Effective communication skills.

Please submit your updated resume by clicking the APPLY NOW BUTTON or emailing it to [email protected].

By submitting your personal information and/or resume, you consent to the collection, use, and disclosure of your personal data by the company (or its agent) for the purposes of processing and administering your job application.

Please note that only shortlisted candidates will be contacted.

Job Description.
To support the implementation of the Group's overall human resources strategy in support of the Company's business objectives and growth plans.
Implementing talent recruitment and team building to ensure that the right people are attracted and selected, while optimizing recruitment channels and methods.
Promote branch office registration, employee visa and other administrative work.
Responsible for overall human resources management including employee performance management, training and development, employee relations and compensation and benefits.
Promote the landing and implementation of the Group's human resources system, process and system.
Work closely with business teams to provide HR related consulting and solutions.
Job Requirements.
Bachelor degree or above, more than 5 years of HR related work experience, preferably in the Internet and financial industries;
Specialized in recruitment and overall manpower management, with strong executive and professional skills.
Familiar with Singapore's labor laws and related compliance, knowledge and competence in human resources, and familiarity with human resources management processes.

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I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Lead Workday Reporting Analyst

SINGAPORE, ASIA PACIFIC

As a Lead HR Reporting Analyst, you will join our Data Compliance and Reporting team and work closely with HR Stakeholders to gather, analyze, and document reporting requirements while delivering impactful reporting solutions. Based in our Singapore office, this role will support the Asia Pacific Region, playing a role in driving the effectiveness and efficiency of HR Systems reporting solutions.

Key partnerships will include:

- People Solutions: Collaborate to understand reporting needs, provide training, support escalated issues, and deliver solutions.

- HR Tech: Partner to deliver advanced report/dashboard and Prism-related solutions.

- HR Compliance & Legal: Support deliverables related to legal or compliance matters.

WHO WE ARE LOOKING FOR

We are looking for a detail-oriented, analytical professional with a passion for HR systems and reporting. The ideal candidate should meet the following qualifications:

- Education:Bachelor’s degree required in a relevant field or equivalent experience.

- Workday Expertise: In-depth knowledge of Workday business processes, data structures, security configurations, and advanced reporting features.

- Reporting Skills: Proven ability to design, develop and customize complex Workday reports, dashboards, and scorecards.

- Problem-Solving: Strong troubleshooting skills to identify root causes of reporting and security issues and implement timely resolutions.

- Communication: Excellent verbal and written communication skills to effectively engage with stakeholders at all levels of the organization and articulate technical concepts to non-technical audiences.

- Agile Proficiency: Experience with Agile methodologies and tools such as Jira and Confluence.

- ServiceNow Knowledge: Experience in managing ServiceNow queues, focusing on SLA compliance.

- Global HR Experience: Demonstrate a proven track record of working in a global HR organization with expertise in HR operations, compliance, and legal matters.

WHAT YOU’LL WORK ON

Your responsibilities will involve carrying out Strategic Initiatives, managing Operational Responsibilities, and providing Leadership and Innovation.

Strategic Initiatives:

- You will identify opportunities to enhance reporting functionality to support strategic decision-making and business insights.

- You will implement data quality standards and procedures to ensure the accuracy and reliability of reporting data.

Operational Responsibilities:

- Your responsible will include collaborating with key stakeholders to gather reporting requirements, align, and prioritize deliverables, and communicate technical concepts effectively. You will also provide training and create user documentation to guide stakeholders in accessing and interpreting Workday reports.

- You will design and develop custom reports and dashboards using Workday Report Writer and related tools, customizing them to meet specific business needs.

- You will develop and execute comprehensive test plans and scenarios to ensure the accuracy and reliability of Workday reports.

- Your role will ensure data integrity and reporting standards are followed while adhering to privacy and compliance policies and regulations.

- As part of the role, you will manage the ServiceNow queue to support customers, prioritize high-impact and SLA at-risk cases, and reduce queue volume.

Leadership and Innovation:

- You will monitor industry trends and best practices in Workday and ServiceNow reporting and analytics to keep NIKE at the forefront of innovation.

- You will additionally lead with an innovative, solutions-oriented mindset, focusing on improving the Teammate Experience with every design decision and solution.

Job Overview:

The Commodity HR Manager is responsible for managing and implementing HR strategies and initiatives specific to the commodities industry. This role involves overseeing employee relations, recruitment, and talent management while aligning HR activities with the business objectives of trading and supply chain operations. The ideal candidate will have experience in commodities or related industries and possess strong cross-cultural communication and conflict resolution skills.

Key Responsibilities:

1. Talent Acquisition and Management:
   • Develop and execute recruitment strategies for key roles within the commodity trading and supply chain functions.
   • Work closely with hiring managers to identify and attract high-caliber talent.
   • Manage the onboarding process for new employees to ensure a smooth transition.
2. Employee Relations and Engagement:
   • Address employee issues and concerns in a proactive manner.
   • Support conflict resolution and provide guidance on employee relations issues.
   • Implement engagement initiatives to foster a positive work environment and promote retention.
3. Performance Management:
   • Oversee the performance evaluation process, ensuring clear goals and expectations.
   • Work with line managers to develop individual development plans for employees.
   • Provide coaching and support to managers on performance-related issues.
4. Compensation and Benefits:
   • Ensure the organization’s compensation and benefits plans are competitive within the industry.
   • Conduct periodic salary benchmarking and support annual compensation reviews.
5. HR Policy and Compliance:
   • Ensure HR policies and practices are compliant with local labor laws and international standards.
   • Maintain and update HR policies specific to commodity trading, logistics, and international trade.
6. Training and Development:
   • Identify skills gaps and develop training programs tailored to commodity professionals.
   • Coordinate with external trainers or internal resources to deliver targeted training.
7. HR Support for Global Operations:
   • Act as a liaison for HR support between regional and global offices.
   • Understand and adapt to the HR requirements of different regions to support cross-border teams.

Qualifications:

• Bachelor’s degree in human resources, Business Administration, or a related field.
• Minimum of 5 years’ experience in HR, preferably in commodities, trading, or logistics sectors.
• Strong understanding of international labor laws and HR practices.
• Proven track record of working with culturally diverse teams.
• Excellent interpersonal and communication skills.
• Ability to handle sensitive information with confidentiality and professionalism.

Preferred Skills:

• Experience in managing HR for a commodity trading company.
• Familiarity with trading operations, supply chain management, and international business.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Job Description & Requirements

If you are experienced in Human Resources and Office Administration, we would love to hear from you.

The (Senior) Human Resource and Administrative Manager is responsible for overseeing the Human Resource and Administrative functions of the organization. This includes developing and implementing HR policies, programs and procedures, managing employee relations, recruitment and retention, compensation and benefits, performance management, training and development, and ensuring compliance with labor laws and regulations. The incumbent will also be responsible for overseeing the administrative functions of the organization including office management, procurement, vendor management, and budget management.

RESPONSIBILITIES:

• Partner with the leadership team to understand and execute the organization's human resource and talent strategies
• Handle full spectrum of the local HR functions (payroll, recruitment, compensation and benefits, talent management, HR policies and etc.)
• Identify, assess and hire quality talent for various roles to meet business needs, and work towards building a high-performance workforce for the organization
• Create, implement and update HR policies, procedures & SOP to meet the need of the organization- locally or globally
• Develop, implement and manage the performance appraisal system & processes and ensure that performance issues are addressed promptly
• Be the go-to person for all employee-related issues throughout the employee life cycle
• Ensure Company’s HR practices adhere to the local labour legislation
• Be the gatekeeper and the advisor for producing the contract of the global independent contractors
• Develop, enhance and implement appropriate HR policies, process flow, compensation & benefits plan, performance management & career ladder plan, learning & development plan, compensation plan and programs to facilitate optimal performance of all employees
• Working with the leadership team to ensure the effective roll out of training & development programs and support the development and retention of top talent in the organisation
• Collaborate with leadership and provide HR guidance when appropriate; including staffing, talent development, performance management, and employee relations
• Manage employee disciplinary issues and provide advice to business leaders on ways to manage each case
• Oversee the full spectrum of office administration.

WHAT WE'RE LOOKING FOR:

• Minimum 5 years of experience in HR Operations, ability to work effectively as part of the team and also as an individual contributor
• Knowledge of HR policies, procedures, and practices, as well as employment law and regulations
• Familiar with the various types of Career Conversion Programme and Grants for SMEs
• Strong leadership, communication, and interpersonal skills
• IT savvy, good organizational skills with attention to detail
• Resourceful, creative and highly self-motivated individuals who can work in a fast-paced environment
• Disciplined Self Starter with a can-do attitude: proactive, resourceful, collaborative team player; details oriented and strong follow-through skills
• Strong problem-solving, analytical and decision-making skills
• Work experience in start-ups and the ability to work effectively within a highly ambiguous, fast-paced environment would be an advantage
• Bachelor’s Degree in Human Resources, Business Administration or related field
• Strong written and oral English & Chinese

Job Summary:

Lead the Human Resource Operation department to drive the HR initiatives and implement progressive HR practices and policy. Manage the core functions such as performance and talent management, compensation & benefit administration, employee services & employee relations, and security operations. In addition, expected to play an active role in aligning the Corporate HR strategies and plans to the company's mission and vision.

Duties/Responsibilities:

• Active interaction with Headquarters and inter-department so as to achieve organization's annual targets and plans
• Build and foster a culture of employee engagements to reinforce the organization's business strategies for continuous growth and improvement.
• Manage and review HR policies and practices to achieve policies effectiveness.
• Develop and fine tune compensation and benefit programs (including base pay, variable pay and benefits) to achieve external competitiveness.
• To liaise with external organization so as to have current understanding of industry trends and continuously introduce best practice and initiatives to the company.
• Manage the core functions such as performance and talent management, compensation & benefit administration, employee services & employee relations, and security operations.

Required skills / abilities:

• Good leadership & coaching skills.
• Good verbal and written communication skills & presentation skills.
• With capabilities of organizational management skills and attention to details.
• Strong analytical and problem solving skills.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances and policies.
• Capable of taking challenges and working under pressure in a fast paced environment.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong knowledge of local labor laws, regulations, and compliance requirements.

Education & Experience:

• Minimum 17 years of working experience in HR with a focus on HR operation function.
• Working knowledge of multiple human resources discipline, including compensation & benefit practices, organizational diagnosis, performance management, employee relations, employee services, office administration, security & transport operations and respective employment laws.
• Bachelor's degree in Human Resources, Business Administration, or a related field.

SPD Scientific offers a comprehensive range of top-notch laboratory consumables, test-kits reagents, biomedical and laboratory equipment, and a host of microbiology culture media and diagnostic products. The company offers myriad benefits to customers in wide ranging industries, such as F&B sector, pharmaceutical, academic and government research institutions, and healthcare, by providing them the essential tools to assist in their medical research and discoveries.

Within the healthcare industry, our products are used in clinics, blood banks, and hospitalsl for research and analysis in the areas of microbiology, molecular, haematology, immunohisto-chemistry, and biochemistry. Our expertise is backed up by our experienced and highly qualified service team, offering you unparalleled experience and a unique level of support for all your purchases.

We differentiate ourselves from the competition by the value add we bring to our customers by providing a seamless level of quality service from pre-sales to post-sales support. Leveraging on our technical expertise wrought through years of experience, we seek the highest quality level in customer application support, information technology, and on-going maintenance. Meeting and surpassing all the industry safety compliance in our products is paramount for us.

We are seeking an experienced Senior HR Manager to lead and enhance our HR functions by providing HR methodologies and contributing business centric ideas to the organization by understanding and prioritizing critical skills and strategies that are necessary for the business future across the Group.

We value our employees as our greatest asset and strive to create a workplace where they can thrive, and you will be a key player in aligning HR strategies with business goals and fostering a high-performance culture and. We are progressing towards regional market expansion and seeking for an dynamic and high-caliber individual to join us:

Key Responsibilities:

Business Partnering:

• Act as a strategic partner to senior leadership, providing HR insights and solutions that support business objectives.
• Collaborate with business leaders to align HR practices with organizational goals and drive business success

Team Management:

• Lead, mentor, and develop the HR team to achieve high performance and professional growth.
• Oversee HR team operations and provide support for career development.
• Manage corporate administrative office operations and ensure the smooth running of the processes

HR Operations:

• Oversee the efficiency and effectiveness of HR operations and systems.
• Ensure accurate management of employee records and adherence to HR policies and procedures.

Talent Acquisition:

• Develop and implement recruitment strategies to attract and hire top talent.
• Manage the full recruitment lifecycle, including sourcing, interviewing, and onboarding.

Compensation & Benefits:

• Design and administer competitive compensation and benefits programs.
• Conduct market benchmarking and analysis to maintain competitive offerings.

Performance Management:

• Lead the development and execution of performance management systems.
• Provide guidance on performance evaluations, feedback processes, and goal setting.

Employee Relations:

• Address and resolve employee issues, grievances, and conflicts with discretion and efficiency.
• Foster a positive work environment and promote employee engagement.

Talent Review:

• Conduct talent reviews to assess and develop employee performance and potential.
• Implement succession planning and career development strategies.

Employer Branding:

• Enhance and promote the organization as an employer of choice through effective branding strategies.
• Develop initiatives to strengthen our reputation in the job market.

HR Compliance:

• Ensure compliance with employment laws, regulations, and company policies.
• Manage audits and resolve compliance issues effectively.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field. Advanced HR certification (e.g., IHRP-CP/SP) preferred.
• 8+ years of experience in HR with a strong background in HR operations, talent acquisition, performance management and strategic HR functions.
• Proven ability to manage comprehensive HR programs and lead HR teams effectively.
• In-depth knowledge of employment laws, compensation strategies, and performance management practices.
• Excellent interpersonal and communication skills with the ability to influence and engage stakeholders at all levels and has a passion for employee engagement
• Good executor with proven track-records, analytical, resourceful, problem-solver, systems builder
• Reports to Head of HR or equivalent

Summary

Are you passionate about analyzing data patterns for large scale search engines? As part of ASE, you will be a product expert and analyze of a diverse portfolio of Apple Media Product machine learning model (algorithms) evaluations. The team represents the user’s perspective as they vet new features being introduced to AMP. Your day-to-day responsibilities will include analyzing and creating innovative ideas to help launch new features being introduced to Apple Service, and reporting systematic issues to leadership, engineering, and product teams.

Key Qualifications

• 10+ years of experience working with systems and products that are powered by machine-learned models and an understanding of natural language or speech-enabled products
• 10+ years of experience with model evaluation (information retrieval evaluation, recommender system evaluation, etc. )
• 7+ years of direct people management, demonstrated coaching and mentoring capabilities
• Research experience in regards to evaluation methodologies, evaluation metrics (NDCG, MRR, recall, precision, F-score, Precision@k)
• A demonstrated passion for data analysis, data-informed product innovation, building and shaping data culture
• You use good judgment balancing art and science when visually communicating information (e.g. Tableau, Superset, ggplot, D3).
• Capable of driving projects of varying sizes and scopes - some will take months and some weeks — and you will need to know when to dive deep
• Deep understanding of the software development for machine-learned products and services, and how analytics and human evaluation data can help improve those products
• Ability to manage complex relationships across multiple functions and establish strong partnerships. Outstanding communication and presentation skills, written and verbal, to all levels of an organization
• Good product sense, with the ability to translate between product goals, business goals and technical requirements for data analytics
• Self-motivated and proactive, with demonstrated creative and critical thinking capabilities
• Innate capability to, directly and indirectly, lead large teams for success

Preferred Qualifications

• Advanced degree in Computer Science, Data Science, Engineering, Humanities or related field.
• Proficiency in scripting or programming languages commonly used in data analysis (e.g., Python, R)
• Experience in Large Language Models and Natural Language Processing

Description

• Oversee the development of a portfolio of products run from the Evaluation organization including, but not limited to: instrumentation, offline evaluation, analytics and reporting.
• Develop project plans, monitor and report on progress, monitor staff workload, manage cross-functional dependencies, and track the evaluation organization to team targets. Keep teams focused on the right priorities to meet aggressive deadlines; clearly communicate project progress to leads and executive team.
• Own evaluation design, planning, and prioritization: Oversee all aspects for multiple projects including specifications, scope, requirements, timelines, and resource allocation.
• Partner with the Head of Human Evaluation to drive the development of a product vision for all measurement and evaluation data products in the Apple Media Products team while ensuring our deep commitment to customer privacy.
• Help the product team to deliver, monitor and improve features as we ship them to production: Evaluate and improve the quality of KPIs for key products by analyzing features, and potentially, how they should be instrumented for evaluation success. Empower others to understand and leverage data for decision making.
• Represent our team with other corporate functions (marketing, product security, legal, etc.)
• Ownership of Evaluation Operations, vendors, budget management, and high data quality ownership through management of a manager and team
• Direct supervision of staff, both ICs and Managers: Performance management, career development, education, training, and most importantly, continuous process improvements. Scale the team with top industry talent.