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Bank Ambassador, Branch Customer Service

Role: Customer Representative (Branch) Duration: 12 months contract, renewable based on client / performance Location: East / West Branch available Customer Service Able to handle over-the-counter transactions in an efficient and accurate manner. Assist in customers’ enquiries and ensure service delivery standards are met in achieving total...

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Customer Service Officer (Call Center)

Singapore / Tangspac Consulting Pte Ltd

As a Customer Service Officer, you will provide: Personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner. Handle email enquiries and live chats. Understand customers' needs and provide appropriate/ customized solutions. Identify cross-sell opportunities...

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Bank branch customer service role (1yr,completionBonus,renewable)

Singapore / Tangspac Consulting Pte Ltd

This is an exciting new opportunity with a reputable local bank. 12mths renewable with 1 mth bonus 5.5day Branch hours. Please refer to attachment for more information. Salary – between 2700 to 4000 Job duty: Attend to walk-in customers Handle over-the-counter transactions in an efficient and accurate manner (including cash deposit...

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Customer Service Officer - Call Centre (Banking exp is mandatory)

Singapore / Tangspac Consulting Pte Ltd

Customer Service Specialist (Call Centre) Hours: 8.30am – 8.30pm, on 5-day work week with rotating shifts, Mondays to Sundays & PH work location: tampines Maintaining a positive, empathetic, and professional attitude toward customers. Responding promptly to customer inquiries on general and transactional enquiries Communicating with cust...

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Customer Service - Branch Teller - Clementi (Bank)

Singapore / Tangspac Consulting Pte Ltd

Work location: Clementi Mode: 12mths contract to perm Work week: 5.5 days, some extended hours required if paperwork is not completed Work hours: 8.10am to 5pm & 9.40am to 6.30pm Selection Criteria: Ideally, customer facing experience Willing to learn IT Savvy Freshers are welcome (training provided) Attend to walk-in customers Ha...

Full-time

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Customer Service Executive/ Admin

Singapore / Tangspac Consulting Pte Ltd

Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats Follow-up on all outstanding incidents/cases Logged all calls reported into the case management system. Maintains and accurately update customer’s enquiry, problem and resolution into the case management system. Requirement Diploma in IT or Business or related...

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Customer Service Officer - Call Center / Contract / Pasir Panjang

Singapore / Tangspac Consulting Pte Ltd

Role: Customer Service Officer - Call Center Duration: 12 months contract, renewable based on project / performance Location: Pasir Panjang, Singapore JD Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences...

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Customer Service Officer , Bank Branch

Singapore / Tangspac Consulting Pte Ltd

Role: Customer Representative (Branch) Duration: 12 months contract, renewable based on client / performance Location: Multiple Locations , Singapore Customer Able to handle over-the-counter transactions in an efficient and accurate manner. Assist in customers’ enquiries and ensure service delivery standards are met in achieving total custome...

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Manager, Customer Service, Cash Management Operations Center

Singapore / Tangspac Consulting Pte Ltd

Ensures highest standard of service delivery to our customers. Monitor and respond to incoming calls/emails/social media platform/written correspondences. Resolves CSO and customer issues. Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction. Identifies the most appropr...

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Senior Officer, Customer Service Officer

Singapore / Tangspac Consulting Pte Ltd

Ensures highest standard of service delivery to our customers. Monitor and respond to incoming calls/emails/social media platform/written correspondences. Maintains confidentiality of the Bank’s customers and data. Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accura...

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Customer Service Officer

Singapore / Tangspac Consulting Pte Ltd

As a Customer Service Officer, you will provide: Personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner. Handle email enquiries and live chats. Understand customers' needs and provide appropriate/ customized solutions. Identify cross-sell opportunities...

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Customer Service (Call Center, rolling contract) Private Bank

Singapore / Tangspac Consulting Pte Ltd

Top-tier European private bank is looking to hire someone who has call center experience for their customer service team. He/she is responsible to provide first level ebanking support by phone and/or e-mail to Clients. He/she has to analyse and answer/handle the Client’s enquiry/request, as well as collaborate with colleagues from other units in th...

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Assistant VP, Customer Service, Cash Management Operations Center

Singapore / Tangspac Consulting Pte Ltd

Ensures highest standard of service delivery to our customers. Monitor and respond to incoming calls/emails/social media platform/written correspondences. Performs service recovery. Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction. Optimize call’s structure operatio...

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Manager, Customer Service, Cash Management Operations Center

Singapore / Tangspac Consulting Pte Ltd

Ensures highest standard of service delivery to our customers. Monitor and respond to incoming calls/emails/social media platform/written correspondences. Resolves CSO and customer issues. Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction. Identifies the most appropr...

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Customer Service, Call Center (Permanent/Tampines)

Singapore / Tangspac Consulting Pte Ltd

Role: Customer Service , Call Center Permanent, Banking Client Work location: Tampines Work hours: 5 days work week, may include a Sat, depending on schedule. Work timings: 8 am to 8pm ( 8am to 5pm, 10am to 8pm) Job Responsibilities • Ensures highest standard of service delivery to our customers. • Monitor and respond to incoming calls/emails/s...

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Customer Service, Cash Management Operations Center (Permanent Role)

Singapore / Tangspac Consulting Pte Ltd

Ensures highest standard of service delivery to our customers. Monitor and respond to incoming calls/emails/social media platform/written correspondences Maintains confidentiality of the Bank’s customers and data. Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurate...

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AVP - IT Service Delivery Manager

Singapore / Tangspac Consulting Pte Ltd

As the Service Delivery Manager, you are the conduit between operational teams, key stakeholders, vendors & service delivery teams to drive operational excellence across all echnology, including all phases of the ITIL service life cycle, to ensure SLAs are met and key Service Delivery priorities are of focus. You will provide meaningful met...

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Customer Service Officer

Singapore / Tangspac Consulting Pte Ltd

Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments) Achievement and maintenance of customer satisfaction Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Ex...

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Customer Service Officer

Singapore / Tangspac Consulting Pte Ltd

To attend, handle and assist all customer enquiries coming through various customer service channels on loan related matters including loan retention and assist in making outbound calls when required. Ability to understand customers’ needs and provide appropriate solutions and attention Review customer existing loan package and advice accord...

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Customer Service Officer (Call Center)

Singapore / Tangspac Consulting Pte Ltd

To consistently meet the Customer Centre targets set (KPI’s) without compromising quality of service delivery. To ensure accuracy and compliant for all customer’s requests To successfully cross-buy the Bank’s products and services To successfully migrate customers to Bank’s digital platform by understanding customers’ wants and needs. To...

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Customer Admin / Finance Officer

Singapore / Tangspac Consulting Pte Ltd

Role: Customer Admin Officer Duration: 12 months contract - renewable based on demand Location: Pasir Panjang, Singapore · Update of Payment Status of credit card, PayNow payments into the system. · Study financial details in supporting documents · Verify financial details against supporting documents · Amend incorrect financial details and upda...

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Professional Service, IT Procurement (Contract)

Singapore / Tangspac Consulting Pte Ltd

Position: Professional Service, IT Procurement Employment Type: 1-year agency contract (Highly Renewable) Location: Ang Mo Kio Working hours : 9am to 6.30pm ( Monday to Thursday), 9am to 6pm (Friday), with 1 hour lunch break. Responsibilities Liaise with stakeholder to understand requirement and purpose of purchase/tender. Validate pur...

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Senior Officer, Customer Service Officer (Permanent Position)

Singapore / Tangspac Consulting Pte Ltd

Uses technology and system tools as diEnsures highest standard of service delivery to our customers. Monitor and respond to incoming calls/emails/social media platform/written correspondences Maintains confidentiality of the Bank’s customers and data. Identifies and resolves customer issues and enquires received via calls/mail/emails/s...

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Total 23 customer service job vacancies in Singapore