Total 1,629 customer service manager job vacancies in D03 Queenstown, Tiong Bahru

F&B group looking for

Creative Marketing Assistant Manager

This person will report to the Creative Marketing Manager.

Who we want:

-Someone that is very organised and detailed, excellent time management skill juggling multi task, without the need of the Manager's supervision.

-Proactive and initiative to follow up on internal and external matters and report to the Manager.

-Data-driven, strategic priorities, revenue growth target driven.

-Very independent, able to execute task on he/her own without supervision

-Top notch communicator, setting and withholding workplace culture, communicating with internal team members and external stakeholders.

-Creative and spearheading new initiatives

-Able to work flexible hours

Requirements:

-Leading and managing a team, capable of setting pace and tone in the office

-Prior experience in digital marketing (Google Analytics, SEM, SEO, Paid search campaigns, Social media advertising, content management) graphic design, events experiential marketing

-Proven track record of previous marketing strategies/systems/processes

Duties & Responsibilities:

-Responsible for marketing metrics, targets, initiatives and impact, through data analyticals, advising the best course of

action for revenue and brand growth.

-Build and promote the business to a nation recognized brand

-Plan, manage and executing events project, liasing with internal and external stakeholders from planning phase to post-event phase.

-Manage designer in artwork creation to align with marketing strategy

-Manage content creator in content creation to align with marketing strategy

-Work with the Creative Marketing Manager to set up new processes and systems to track and record performances, data and budget.

-Understanding consumer's behaviour, curate strategies to amplify consumer's experience to the best capacity

Probational Salary: $4500

Probation Period: 6 months, or undefined, based on performance.

Working days: Tuesday - Saturday (Weekends might be required depends on events)

Working hours: 11am - 8.30pm (Extra hours on event days or if task is not done)

Interested Applicants please WhatsApp: 9772 7254 or Email: [email protected]

To deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all of internal and external customer/patients, with the key aim of providing excellence

Patient care and satisfaction.

• Ensure Procedural Area Readiness
• Adhere to Procedural Areas Readiness in terms of common administrative and operational areas e.g. Ensure Procedure area space is clean, overall décor, brochures, materials and posters are updated, administrative equipment, lights, air-con and telephone are functional in clinic public spaces are down
• Assist with smooth patient journey including registration, discharge, appointment bookings, cashiering and enquiries. E.g. Ensure accurate and timely registration at the counter
• Ensure patient’s Insurance providers are maintained and bills are accurate.
• Follow-up with pre/post scope/operation administrative duties. E.g. Ensure patient receives accurate and timely pre/post-procedure information E.g. book/reschedule procedures and appointments, follow-up on no-show according to doctor’s instructions and TCU information are provided accurately.
• Attend to appointment requests, emails and phone enquiries.
• To provide financial counselling to patient on the fees for consult, investigations, procedures and medication where applicable.
• To provide value added service as developed eg. Phlebotomy, Therapy Aid, Basic ADL assistance
• To lead / train junior staff in value-added services
• Participate in quality improvement project and assume other responsibilities tasked by the clinic/nurse manager, service team leader and/or service executives.

Qualification Required and Area of Discipline

• Candidate must possess at least “A” Levels/Diploma
• Proficient in computer skills
• Team player with good communication and interpersonal skills
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed.
• When required, candidates should be comfortable with shift work.

Responsibility:

• Handle recruitment
• Carry out internal salary benchmarking for new hires.
• Conduct and process confirmation of appointment
• Handle all aspects of personnel administration inclusive of maintaining employee database.
• Assist in periodic HR reports, such as manpower report, levy report.
• Coordinate annual performance appraisal exercise.
• Administer of all work passes (WP, SP and EP).
• Handle medical insurance and work injury claims.
• Handle staff claims, reimbursements and timesheets.
• Provide administrative support for HR process and policies.
• Handle employee disciplinary issues.
• Coordinate HR events and staff welfare activities
• Support HQ in implementing ideas and plans on Workplace Health Programme
• Provide general administrative support to the factory site, including managing office supplies, coordinating meetings, and maintaining records.
• Assist in travel arrangements and accommodation bookings for employees and visitors.
• Coordinate maintenance and repairs for office facilities and equipment.
• Support in the preparation of reports and presentations as required.

Requirement:

• 5 years of experience in HR and administrative roles, in a manufacturing or factory environment.
• Able to work in Tuas
• Proactive approach to problem-solving and conflict resolution.
• Detail-oriented with exceptional organizational and time management abilities.
• Proficiency in MS Office Suite and HRIS systems.

What the role is

The Quality Service Branch (QSB), under the Clean Environment Group (CEG), handles cases related to pollution control and wastes management matters. In this role, we are looking for highly-motivated, dynamic and service-oriented individual to handle feedback, appeal and enquiries related to pollution control and waste management related issues. In addition, you will perform a wide range of duties focused on monitoring trends, and data analysis on various types of feedback to support ground operations. You will report to the Senior Assistant Director of CEG/QSB.

You will work in partnership with line departments and operations sections within Pollution Control 1 Division, Pollution Control 2 Division, Environmental Monitoring and Modelling Division and Waste Management Division, to ensure effective handling of feedback and appeal cases received from members of the public and stakeholders.

What you will be working on

You will be responsible for the following:

• Draft reports and replies and handle all cases from People, Private and Public sectors, including complex and sensitive cases, on pollution control and waste management matters in accordance with guidelines and Standard Operating Procedures and within service standards
• Review feedback and collaborate with operations and/or other agencies to understand customer issues where required, to identify gaps in service delivery and drive improvements/changes to service experience, processes, policies, and standards, including communication strategies and replies to ensure relevance and realism to changing customer servicescapes
• Partner, support and contribute to platforms and initiatives aimed at driving service excellence within NEA, for example, service events, newsletter, initiatives, etc.
• Analyse feedback data and garner insights from customer satisfaction surveys to sense and sense-make, and to propose improvement plans.
• Identify key customer segments, provide department-perspective to develop service strategies to meet current and future requirements of the customer segments.
• Provide support and advice to officers on service-related queries, for example, guidelines/SOPs, service standards, case handling, direct cases to appropriate parties, etc.
• Document institutional knowledge on unique cases of feedback for training and future reference
• Identify staff and/or projects eligible for reward recognition and prepare documentation for service award nomination

What we are looking for

• Good understanding of and keen interest on environmental protection issues including pollution control and wastes management issue
• A good team player with excellent communication, interpersonal and investigation skills
• Excellent communication skills and emotional intelligence, with ability to think logically
• Meticulous, good analytical and writing skills, and able to identify emerging issues for quick resolution
• Organised and able to multi-task
• Independent and resourceful with pleasant personality and enjoy working with others
• Highly resilient and able to handle adverse situations and difficult customers
• Self-driven, strong leadership skills and always ready to strive for improvement
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-2-BUKIT-MERAH-CENTRAL/Assistant-Director-Executive-Manager--Quality-Service-Branch----Contract_JR-10000029599-1

We are looking for a highly motivated and customer-oriented individual to join our team as a Customer Service Intern. This is a fantastic opportunity for anyone who is looking to gain practical experience in the customer service field. He/ she will report to the Senior Customer Service Representative.

To excel in this role, it is crucial to maintain a calm demeanour when dealing with customers. Additionally, willingness to evolve your digital savviness with our CRM system, software and e-commerce platforms is encouraged. In periods of high demand, it is expected that we provide assistance with order fulfilment, retail responsibilities, jewellery assembly, and actively participate in special events.

What you’ll do:

• Maintain a positive, empathetic and professional attitude toward customers consistently
• Assist customers with general enquiries about products, service process, our brand, refunds, cancellations and exchanges if any in a prompt and timely manner
• Resolve product or service challenges by clarifying the customer's queries; determine the cause of the situation; offer the best solution; expedite adjustment; follow up to ensure resolution
• Assist customers over multi-channel communication platforms such as email, phone, text, social media (FB and IG) and face-to-face
• Collaborate with order fulfilment team to attend customer’s request to fulfil order
• On the job experience at our retail store to gain first hand face-to-face customer service experience
• Provide accurate, complete information by using the right methods and tools
• Follow communications procedures, guidelines and policies
• Provide feedback to improve the customer service process together with the team
• Support any other duties or responsibilities assigned

What we’re looking for:

• Preferably Diploma, general education Degree or Hospitality related courses
• Experience in customer service is a plus
• Comfortable using social media platforms, CRM systems to engage with customers across multiple digital channels
• Good interpersonal and communication skills, fluent in English, written and spoken
• Additional knowledge of another language (written or spoken) would be an advantage
• Experience in e-commerce/retail would be a plus
• Able to work independently as well as collaboratively
• Have a can-do attitude and is a problem solver
• Passion for the fashion and jewel

This internship opportunity is required from September 2024 to Feb 2025

Overview

Tsao Foundation is seeking a dynamic, driven Healthcare IT Project Manager to lead and drive the organisation through the end-to-end project life cycle of an integrated electronic and health management system and other related projects.

The ideal candidate is an experienced project management professional with a solid understanding of solutions in the healthcare sector and is responsible for the coordination, execution, control, and completion of these projects. He/She will play a crucial role in ensuring the successful implementation of new technologies, solutions within Tsao Foundation in line with company’s objectives and strategies.

Responsibilities

Project Manager will be assigned existing and ongoing improvement projects to start.

• Project accountability and execution: Develop project plans, outlining timelines, budgets, resource allocation, and risk assessments. Lead the project execution, ensuring overall success from start to finish, including end-users training and utilization of solutions.
• Communication and collaboration: Confidently communicate between IT, healthcare and program teams, as well as with other internal & external stakeholders. Collaborate effectively with focus on projects’ success and end user satisfaction throughout the implementation. Recalibrate appropriately, timely reporting and manage expectations with stakeholders in accordance to plan.
• Team management: Oversee the work of technical team, solutions vendors and other professionals involved in the project. This includes delegating tasks, monitoring progress, and providing guidance.
• Audit and regulatory compliance: Ensures the project adheres to healthcare audit and related data privacy & cybertrust mark regulations.
• Resolutions management: Proactively manage risks and issues, lead execution of mitigation and resolution strategies, including escalations.
• Technical understanding: Have a solid understanding of healthcare IT systems and how they integrate with existing infrastructure, in order to right-size the solutions to our organisation’s needs.
• Effectively manage the resource and capacity planning including budgets, equipment, and timelines.
• Lead and manage process improvement & tech-enabled initiatives.

Educational Qualifications

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 5 years relevant experience in technical role and project management.
• Certification: Certification or training in infrastructure management, such as ITIL, PMP, PMI, or CMMI preferred.
• Proven track record of successfully leading complex IT projects, from planning to execution.
• Good grasp of modern IT technologies, methodologies, architectures, and best practices.
• Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely. The ability to understand the business questions that users are trying to answer is essential.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Self-starter, good team player and keen eye for detail, quality and accuracy

Salary range is indicative and will commensurate with qualification and experience.

We sincerely regret that only shortlisted candidates will be notified.

Edith Patisserie is one of the leading bakeries in Singapore with a specialisation in unique buttercream cakes and bakes.

We are expanding our team and we are looking for a passionate and dedicated individual to join our team and make a difference by delivering the best customer service we can offer to our clients.

· Engage with current and new clients via email, WhatsApp and social media on a daily basis.

· Interact with clients in-store and assist them with order placements and enquiries.

· Manage orders placed by clients on our website.

· Assist marketing with ideas on new and exciting lead-generating campaigns.

· Curate promos and deals to attract new customers and increase engagement.

· Manage customer feedback and issues with service recovery.

Requirements:

· 1-2 years experience in customer service industry

· Strong communication skills

· Good at multi-tasking

· Well-organised with good time management

· Personable and professional

· Work well in a team environment

Sounds like you? Join us today!

Job Type: Full-time

Salary: $2,500.00 - $3,000.00 per month

Schedule:

5 day work week, Wednesday and Thursday off. 9.30am-6.30pm

Location: 275 Outram Road, S169064

About our client: Our client is a leading global integrated resort operator.

*Please note that this role will be hired on a 1 year contract basis, with option to renew for another 1 year, to support our client's in-house projects.

About the role:

I.

a. Perform all duties in compliance with the policies/standards of company and directives of parent company.

b. Coordinate with all internal Facilities Sections in the execution of assigned projects.

c. Coordinate with all inter-department stakeholders for execution of the assigned projects.

d. Ensure safe working environment for the team members and contractors at all time Drive for continuous improvement by leveraging new technologies and data analysis tools.

e. Implement effective fire safety management program to prevent fire incidents.

f. Support Sustainability and CSR efforts.

g. Any other works as may be reasonably assigned by the company.

II.

a. Manage and execute the assigned projects in accordance with the Company’s policies and guidelines.

b. Plan and establish projects concept, schematic designs, design development and tender documentation with budgetary estimates and proposed construction schedules.

c. Plan and manage the assigned project budgets to suit the requirements.

d. Prepare tender documents, scope of work and specifications in accordance with the agreed scope of works.

e. Evaluate local market conditions with regards to labor, material and equipment

f. Maintain and qualify bidders and bid lists.

g. Conduct and coordinate design, pre-bid, post-bid, pre-construction, partnering and contractor. meetings

h. Prepare contract strategies to maintain both the interest of the company and contractor.

i. Prepare and distribute bidding addenda and construction documents which include pre-bid RFQ, RFI

j. Recommend award of contract based on cost, budget and analysis.

k. Work with Contactors and the Procurement team on RFI Logs

l. Anticipate order logs, cost reports, document control and distribution of file maintenance.

m. Review contractor’s safety plan and risk assessments

n. Document existing conditions prior to construction phase

o. Ensure smooth construction process with the help of as-built construction schedule, field diaries, and timely reports.

p. Ensure that all systems and equipment affected in the project scope will be re-commissioned to perform to the establish standards.

q. Manage /support the project hand-over and/or pre-opening program, including on-site physical.

inspection and defect rectification

r. Manage discrepancies, punch list and defects management that occur throughout construction phase

s. Conduct timely inspections and verify contractors “as-built documents” to ensure that storage, quality and contract are in compliant prior to issuing of payments

t. Ensure that as-build documents are in place.

u. Conduct trainings for stakeholders and end-user.

v. Closeout projects by conducting testing, getting statutory approvals, substantial completion, final reconciliations and generate postmortem report for the management team.

w. Establish effective inventory management and stock controls to ensure adequate spares.

*Kindly note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: R1325507

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

• Plan and supervise the shipments from production to the end-user
• Schedule daily and weekly routes
• Track orders using functional systems (e.g. barcodes and tracking software)
• Coordinate with Warehouse Workers to ensure proper storage and distribution of products
• Monitor and report on transportation costs
• Ensure shipping documents are properly filed
• Report maintenance and repair needs for transportation vehicles and equipment
• Research and suggest cost-effective shipping methods
• Conduct regular safety audits on equipment
• Organize training sessions for employees (e.g. proper use of machines and handling of hazardous material)
• Keep organized records of vehicles, schedules and completed orders
• Ensure compliance with company policies and shipping legislation
• Stay up-to-date with safety regulations

REQUIREMENTS:

• Work experience in a similar role
• Solid knowledge of supply chain management
• Experience preparing and tracking orders
• Excellent organizational skills
• Ability to supervise and train staff
• Problem-solving abilities

What to expect As the Senior Executive / Assistant Key Account Manager for the Sales team, you will be in charge of managing retail channels. You will play a key role in helping to accelerate sales revenue by establishing close working relationships with the business partners of the account you are in charge of. At the same time, you will also have the opportunity to better understand the internal workings of the Fast-Moving Consumer Goods (FMCG) industry.

Responsibilities

Develop and execute sales plans, identify new business opportunities and manage operations, budget, inventory, and people effectively. Conduct market analysis, present sales proposals, and evaluate sales results. Manage trade partners relationships and inventory levels. Work closely with the Sales Planning team on sales forecast and budget management. Supervise and mentor the merchandising team and Beauty advisors.

Qualifications

• Diploma or bachelor’s degree holders with at least 2 years of relevant experience in the FMCG industry working in a similar capacity
• At least 1 to 2 years of experience in a supervisory role (For Assistant Key Account Manager)
• Relevant experience in negotiation with trade partners and understanding of consumer channels
• Tenacity in achieving sales targets
• Strong analytical skills and ability to identify new opportunities for growth
• Strong negotiation and communication skills
• Highly driven and motivated team-player

We are on the lookout for a highly motivated individual to become a pivotal member of our dynamic team at the NCCS. In this role, you will be instrumental in shaping Singapore’s cancer research infrastructure centered around a national cancer database that consolidates clinical data from the largest cancer healthcare cluster in Singapore, tissue availability through tissue bank network and molecular research data. These components are meticulously linked to each other and integrated cluster-wide, forming the backbone of our data-driven projects.

This position offers an exciting opportunity to contribute to SingHealth coordinated projects that seeks to use translational research & big-data analytics to enhance cancer healthcare delivery for improved patient outcomes for Singaporeans & beyond.

Your responsibilities will include:

1. Project Management:

- Assist in the planning, execution, and monitoring of SingHealth healthcare research projects from initiation to completion.

- Collaborate with project stakeholders to define project scope, goals, and deliverables.

- Develop project plans, timelines, and budgets, and ensure adherence to project milestones and deadlines.

- Manage project and team meetings across sub-teams towards a larger objective.

- Track project progress, identify potential risks and issues, and implement corrective actions as needed.

- Communicate project updates and status reports to project team members and stakeholders.

- Interface with business development teams to identify project opportunities and support feasibility assessment.

2. Data Management:

- Oversee healthcare data extraction, storage, and analysis activities in accordance with regulatory requirements and organizational standards.

- Oversee data validation, cleaning, and harmonization processes to ensure data integrity and accuracy.

- Oversee development and maintenance of databases, spreadsheets, and other data management tools to support project activities.

- Facilitate data transformation and preparation between systems to ensure seamless data integration.

- Guide data analysis and generate reports to support decision-making and project evaluation.

- Collaborate with internal and external stakeholders to identify data needs and requirements for healthcare projects.

- Ensure compliance with data privacy and security policies, including HIM-DM regulations.

Requirements:

- Degree in Life Sciences, Health Sciences, Bioinformatics, Statistics, Mathematics Information Technology, Computer Science, Data Science and/or Business Analytics.

- Minimal 5 years of experience in project management and data management, preferably in a Healthcare or Research setting.

- Certification in project management (e.g., PMP) and experience with oncology, research or healthcare data management systems are desirable but not required.

- Proficiency in project management tools and software, such as Microsoft Project, Trello, or Jira.

- Strong analytical skills and attention to detail, with the ability to analyze large data sets and generate actionable insights.

- Excellent communication and interpersonal skills, with the ability to collaborate effectively with multidisciplinary teams.

- Knowledge of healthcare regulations and data privacy standards, including HBRA, HTF, HIM-DM compliance.

- Ability to work across different domains (biomedical research, data science, analytics)

- Meticulous, with excellent organizational and time management skills

- Good communication, organizational and interpersonal skills

- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

- Ability to work on multiple projects involving multiple stakeholders concurrently.

You will be managing the business development work, including but not limited to managing , maintain existing clientele for our business, canvass for new clients, looking for prospects and collaboration partners for the company. We require that our teammates are responsible, independent and mature, in executing their task.

In addition, the ability to communicate effectively and confidently is a bonus. As you may, meet up with customers, excellent interpersonal and presentation skills is an advantage. A good team-player and the ability to work/ perform under pressure.

Identify potential direct customers, build reseller network with mortgage loan brokers, property agents , Architect for company residential renovation services, develop commission and reward scheme.

Monitoring sales pipeline, prospecting and closing deals ensure all projects is on track.

Work closely with the marketing agency and internal team to get leads for business development operation.

Attend to customers’ enquiries by providing timely service and administrative support, ensuring the customer experience is not compromised.

Manage customer enquiries and expectation that come through various channels including telegram, whatapps, emails and referrals etc.

Prepare proposal and quotation to our prospect, potential clients , upselling or cross-selling of services is a bonus.

This is a Mid Career Program - Mid Career are welcome to apply

• To implement all aspects of sales related activities such as planning, monitoring and measuring all customers within the defined territory.
• To be fully conversant with all products within the group and managing a portfolio of clients within a designated market segments and to seek business for hotel.
• To be involved in all sales related activities like participation in sales roadshow/blitzes and attendance in trade function, trade shows and promotions as directed.
• To put into motion all sales leads and organize hotel and facilities familiarization tours for clients and potential customers. To implement programmes to win continued customer’s loyalty.
• To develop productive sales relationship with all customers and potential customers and managing of key accounts effectively.
• Preparation of sales report and annual sales budget.

Requirements

• At least 2 years of relevant experience.
• Excellent interpersonal and customer service skills.

We are looking for a competent Event Manager to oversee and organise our Anniversary Gala Dinner. You will ensure the event is successful, well organised, cost within budget and time constraints.

Responsibilities

1. Assist with planning according to requirements, traget audience

2 . Suggestion to enhance the event success

3. Assist with budget and ensure adherence

4. Coordinate all resources

5. Ensure event is completed smoothly

Requirements

1. Proven experience as event manager

2. Skilled in project management

3. Computer savy, proficient in MS Office

4. Outstanding communications and negotiation ability

5. Good Organisation skill

6. A team player

7. Knowledge of marketing techniques for event management

As a Manager or Assistant Manager, your job reposibilities include the following:

• Support the Clinical Risk Management (CRM) Clinical Director in hospital’s clinical risk mitigation programmes including but not limited to:

1. Audit and compliance checks.
2. Proactive clinical events safety efforts including walkabout, risk management reports, audits, self-assessments.
3. Oversee matters related to Results Management and Acknowledgement.

• Provide administrative support to the Patient Safety Council.
• Train and build capabilities of team members in the section.
• Support the Director Office of CMB and Administrator-in-charge in steering initiatives for Office of Patient Safety and Quality (OPSQ)
• Assist the Department Lead in the day-to-day administrative duties.
• Any roles that the Clinical Director, Director Office of CMB and Administrator-in-charge and Department Lead deem necessary for the function and improvement of OPSQ.

Job Requirements:

• Bachelor’s Degree in Science / Healthcare related.
• Proficient in Microsoft Office.
• Understanding of biostatistics, statistical tools and data visualisation software is preferred.
• Experience in quality, process improvement, data analytics, clinical audit, or patient safety are essential.
• At least 8 years of relevant experience in a healthcare industry is preferred.
• Prior experience in a supervisory role would be an added advantage.

About BELLS Institute of Higher Learning: Join BELLS Institute of Higher Learning, a distinguished leader in the education sector with a network of over eight training centers across Singapore. Our commitment to nurturing talent and delivering outstanding educational services has established us as a beacon of excellence in the training industry.

Position Overview: As the Sales Manager at BELLS Institute, you will play a critical role in overseeing our talented team of Sales Leaders and their respective sectors. This senior position demands a visionary leader who can integrate strategy with execution to drive exceptional results across the sales department. If you are looking for a challenging yet rewarding role that offers substantial professional growth and an attractive compensation package, your search ends here.

Key Responsibilities:

• Team Leadership: Direct and enhance the performance of Sales Leaders, ensuring alignment with organizational goals and consistent achievement of sales targets.
• Strategic Oversight: Develop, implement, and refine comprehensive sales strategies that effectively address customer needs and expand market presence.
• Performance Monitoring: Regularly evaluate the performance of sales sectors, identifying areas for improvement and implementing strategies to maximize efficiency and results.
• Collaborative Initiatives: Foster strong collaboration between sales leaders and other departments to ensure a unified approach to achieving business goals.
• Innovation and Adaptation: Encourage innovation and adapt strategies in response to changing market dynamics and educational trends.
• Talent Development: Mentor and develop Sales Leaders and their teams, ensuring a high level of competence and motivation within the sales department.
• Resource Allocation: Efficiently manage resources and budgets to optimize both short-term results and long-term growth.
• Resourcefulness and Event Management: Identify and secure strategic locations and events for sales activities, negotiate favorable rental rates and event costs, thereby enhancing visibility and outreach.
• Cost Management and Revenue Growth: Implement effective cost management strategies within the department and devise innovative schemes to motivate and increase revenue growth.

Ideal Candidate:

• Proven experience in a sales management role, preferably within the education sector
• Strong leadership skills with the ability to inspire and drive team performance
• Excellent strategic planning and organizational abilities
• Robust analytical skills, with a detailed understanding of market trends and customer behavior
• Exceptional communication and interpersonal skills, capable of building and maintaining strong relationships
• Adept at managing multiple priorities in a dynamic, fast-paced environment

Why Join Us? BELLS Institute of Higher Learning is not just a workplace; it is a hub where passionate professionals gather to make a difference in the education sector. We offer:

• A competitive salary and comprehensive benefits package
• Opportunities for professional growth and advancement
• A dynamic and supportive work environment
• The chance to impact the educational journeys of countless learners

Apply Now! Step into a role where your skills can genuinely influence the educational landscape. Lead our sales force towards achieving unparalleled success and growth. Join BELLS Institute of Higher Learning and help us continue to set the standard in educational excellence.

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

(Open to AP leader / assistant manager who has prior shared-service centre exposure!)

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.
• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.
• Key point of contact for the Group’s Procure-to-Payment process.
• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.
• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.
• Maintain and establish AP policies and procedures for easy guidance and implementation.
• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.
• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.
• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.
• Knowledge of Esker and Vendor Invoice Management.
• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.
• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.
• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Purpose of the role:

• Supports Head of Sales B2C in driving the strategic distribution development for Southeast Asia.
• Develops and maintains an up-to-date Regional Distribution Master Plan.
• Searches for and evaluates new retail locations according to the distribution strategy.
• Manages a network of real estate agents or other relevant distribution contacts.
• Supports Sales team in negotiations for new locations and lease renewals.
• Collaborates with Retail Architecture team in providing feedback on store design, layout, furniture usage, cost and timeline from an operational & business perspective.

About you

We are looking for a unique and amazing talent, who brings along the following:

• Minimum 5 years of professional experience in a similar role within an B2C industry, preferably in a fashion/ luxury retail environment.
• Experience in lease administration or distribution management
• Strong business acumen, particularly in process reliability and cost sensitivity
• Excellent English and local language proficiency and communication skills.
• Solid understanding and experience in distribution, real estate & retail partnership models
• Multicultural work experience and high level of social intelligence, intercultural sensitivity
• Excellent organizational and analytical skills
• Proactive problem solver with ability to manage change effectively
• Ability to manage multiple stakeholders
• Willingness to travel in the assigned area up to 30% of working time

· Oversee daily activities in plant operations in accordance with customer demands. Make recommendations for continuous improvements and, ensure responsiveness to customer complaints with root cause analysis and corrective actions completed.

· Responsible for assuring that all manufactured products are made in accordance with prescribed Process Descriptions and in accordance with the Quality Management System (QMS)

· Ensure facility compliance with all regulatory requirements. Drive adherence to safety policies and procedures across the organisation.

· Develop headcount model for all the production line and come up with a roadmap of implementation.

· Streamlining production process and cost optimization by reducing complexities, optimizing resources and improving efficiency during production.

· Closely monitor progress of Capex projects in the factory and provide support if needed to ensure projects are implemented according to the plan timelines.

· Provide day-to-day guidance to factory team for them to achieve key business objectives involving quality, productivity, order fulfillment etc.

· Accountable for manufacturing KPI performance and product cost performance on the factory under his/her care.

· Ensure that, as the company grows, manufacturing capabilities meet or exceed all industry and customer requirements in terms of cost, quality, and responsiveness.

· Capable of driving change transformation and strategy execution to achieve specific business results.

· Evaluate the assignment of resources to meet the needs of the Production Facilities.

· Keep abreast of industry technical changes and make recommendations for training of supervisor personnel.

· Provide leadership to the factory teams; ensure right level of expertise and proper succession planning process aimed at smooth delivery of all department deliverance including managing and reporting of revenue and manufacturing budget besides design and management of all agreements.

· Lead the factory team to deliver all key performance indices as per the set targets (Productivity, OEE, wastages with a special focus on cost effectiveness)

· Strategy Plan (at least 2 years plans) of production, capacity, manpower and potential finished good volume.

· Any other ad-hoc tasks by Senior Management (representative/owner of business unit)

· Monitoring the manufacturing facility is compliance with all regulatory requirements. Drive adherence to safety policies and procedures across the manufacturing facilities.

· Drive safety, energy saving and cost reduction initiative.

Our client, a well-established MNC is seeking for a Customer Service Officer ( Face To Face ) - Up To $ 2,800.00 + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 2,800.00 + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Job Responsibilities:

· Process customer’s orders/enquiries timely and accurately

· Provide pricing and delivery information

· Liaison with multiple parties including customers, carriers, hauliers, overseas agents etc… for freight handling & or other matters

· Shipping documentation (import/ export/ BL/ documentation)

· Handling of Cargo documentation such as LCL & FCL

· Ensure compliance with customer’s Standard Operating Procedure

· Ensure that all jobs are monitored, costs, selling figures are accurately & timely updated in system

· Ensure all event data are updated correctly in system

· Communicate discrepancies/issues to team supervisor/manager when necessary

· Any other ad-hoc work instructions/administration duties from Supervisor/Manager

About our client: Our client is a leading modular design and construction company, providing engineering, Design, Purchasing, Construction services for high-tech clients.

*Please note that this role will be hired on a 2-year contract to support our client's project.

*Work Location: Tuas

About the role:

• Overall site management for safety, security, health and environment of Singapore project.
• Develop detail site HSE execution plan, define site HSE management procedures and measures. Supervise the effective implementation of safety regulations.
• Take part in the qualification audit of subcontractors and their members.
• Responsible for delivering proper HSE education for the project staff.
• Responsible for organizing site HSE meetings.
• Responsible for organizing periodic HSE inspection and behavior observation. Making records of the non-compliance. Communicating the HSE expectations with project members. Following up the rectification.
• Work with construction engineers to develop a safety work method statement for each certain job of high danger and follow up with the disclosure.
• Deal with authority officer for inspection or other activities.
• Coordination with owners, general contractor, subcontractors, material suppliers, etc. to ensure HSE compliance.
• Periodically collect HSE records and reports, monitor the key performance indicators, make specific actions to improve.
• Organize accident investigation, develop detailed accident report and take targeted rectification actions.
• Other works arranged by the project manager.

About you:

• Bachelor’s degree or above, relate to safety, environment, construction, mechanic, etc.
• A Registered WSHO with MOM.
• With at least 7 years of experience in construction site management, at least 5 years in pharmaceutical/ chemical/ food industry, project execution experience in Singapore preferred.
• Familiar with safety management skill, excellent communication skills and high efficiency of execution.
• Familiar with local laws and regulations on safety, health, security and environment.
• Familiar with BizSAFE, ISO management system, WSHMS, GGBS.
• Good decision-making skills.
• Proficient in MS Officer software.
• Able to travel off-site occassionally in China.

*Please take note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

Primary Responsibilities:

• Developing strategies and tactics to boost the company’s reputation and drive qualified traffic
• Deploying successful marketing campaigns from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly
• Research on in-house video story board and script.
• Lead a team of graphic designer and social media/content executives

Requirements and skills:

• Demonstrable experience in marketing together with the potential and attitude required to learn
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Experience in setting up and optimizing Google Adwords campaigns
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
• A sense of aesthetics and a love for great copy and witty communication
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Familiar with F&B and tourism industries.
• BSc/MSc degree in Marketing or related field

***ONLY SINGAPOREANs / PRs MAY APPLY****

You will be working at Restaurant Inicio.

JOB DESCRIPTION:

• Assist restaurant manager for all aspects of daily assigned outlet operation
• Engage with guests, understanding their preference and feedback, to continually elevate the dining experience
• Ensure all service staffs are well groomed, properly attired and efficient
• Involve in monthly physical stock take
• Perform other related duties as restaurant manager assigns

REQUIREMENT:

• Min. 2 years of experience working in restaurant sector / F&B industry
• Demonstrate ability to multitask and effectively prioritise responsibilites
• Great interpersonal skill and a team player
• Wine knowledge will be advantageous

For quicker response, please email your CV / resume to [email protected]

You will play a crucial role in expanding our network, fostering relationships, identifying, developing, and managing innovation partnerships and collaborations with external organisations. You are required to possess a good understanding of the healthcare landscape and strong communication and relationship-building skills. Your responsibilities include:

1. Strategic Planning: Research on industry trends, healthcare innovations, and emerging opportunities and develop a comprehensive partnerships strategy aligned with our mission and goals.
2. Partnership Development: Identify and cultivate partnerships with healthcare providers, industry players, government agencies, institutions and relevant profit and non-profit organisations. Build and maintain strong, long-term relationships with partners and stakeholders.
3. Cross-functional Collaboration: Collaborate with our internal departments, domains and stakeholders to ensure the alignment of strategies and seamless execution of partnership initiatives.
4. Administration: Exercise due diligence in the execution of partnership agreements. Lead the administrative tasks, monitor and report on the outcomes of signed innovation partnerships.
5. Process: Put in place an appropriate framework, process and operationalisation plan. These may include the creation of document templates, communications collaterals, criteria checklist, due diligence checklist and process diagrams.
6. Communications and Events: Support the execution of tasks related to the partnership. These may include running partner engagement events, organising innovation-related initiatives singly or jointly with partners and collaborators, conducting communications campaigns (physical and digital).
7. Advocacy: Represent or support the Division in industry events, conferences, and forums to promote our brand, share our vision and generate partnership opportunities.
8. Resource Management: Manage the budget, monitor expenses, and optimise resource allocation for partnership initiatives.
9. Performance Metrics: Develop and track key performance indicators (KPIs) to measure the impact and success of partnerships. Provide regular reports and insights to senior management.

Job Requirements

• Bachelor’s Degree with 6 years of relevant work experience
• Experience in strategic planning and partnerships management from the healthcare industry will be an advantage
• A strong interest in driving innovation and creating impactful change towards healthcare
• A strategic and critical thinker
• Excellent communication (verbal & written) and interpersonal skills
• Adept at handling complex, ambiguous and challenging situations and comfortable with change in a fluid environment and a growing organisation
• Ability to work both independently, with limited supervision
• Action-oriented, highly motivated and target-focused individual capable of delivering effectively under pressure and tight timelines