Total 1,617 customer service manager job vacancies in D03 Queenstown, Tiong Bahru

1. Manage daily operations and ad-hoc requests and requirement from customers

2. Lead & develop and supervise a team of workers to support the activities of the company (Include 5S & Safety)

3. Picking & packing and loading of goods according to sales requirement for both local and overseas customers

4. Loading & unloading, checking and receiving incoming and outgoing goods.

5. Any other ad-hoc store duties as assigned

Requirements :

- 5 years relevant working experience

- Good communication and interpersonal skills

- Ready to start work immediately

- Ability to multi-task

- Able to work any shift

- Able work ot on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities:

• Assist Clinical HOD(s) and internal/external key stakeholders to plan, develop and implement new care models and clinical services in respective clinical programme(s)/ department(s).
• Support the operations and continuous improvements of clinical services and programmes in inpatient and outpatient settings with respective internal and external stakeholders
• Provide other aspects of Clinical Operations Support including but not limited to: Project Management, Workflow management, IT and System requirement, Financial assessment, Data Collection and Analysis, Resource management including budgetary planning, procurement, Event management & Logistics (on ad-hoc basis) and other administrative/ secretariat responsibilities.
• Translate and communicate the vision, strategic and business plans of the hospital and clinical department(s) to all relevant areas and ensure alignment of goals and objectives.
• Identify opportunities to implement or facilitate strategies with Clinical HOD(s) of the relevant medical specialty as assigned to ensure services meet evolving healthcare needs.
• Create a conducive environment to facilitate open communications and multi-disciplinary teamwork.
• Develop and implement strategies and plans for achieving customer satisfaction.
• Identify and monitor key clinical and operations performances and customer service standards to ensure patients’ satisfaction.
• Ensure adequate resources are provided for services and in alignment with the Hospital’s business and financial objectives.
• Set up programmes to promote continuous improvement and learning, as well as to facilitate auditing and reviewing of services.
• Any other projects and assignments as directed.

Requirements

• Basic degree & Postgraduate degree in hospital and administrative preferred.
• 3 to 5 years of working experience in healthcare or service industry preferred.
• Strong interpersonal and communicative skills.
• Strong team-player, organised and analytical.
• Independent worker, with strong initiative and self-motivation.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Embrace continuous improvements, innovation and changes.
• Proficient in SAP and MS Office applications such as Words, Excel and Power Point

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply

Job Responsibilities

Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures.

Review and maintain all HR related policy.

Posting of recruitment advertisements

Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding.

Handle work pass administration including work pass application, renewal, and cancellation.

Ensure HR policies and practices are legal compliance throughout human resource management.

payroll calculation and submission of CPF

Perform any other ad-hoc duties as assigned.

Job Requirements:

1) Min 3 years of related experience in hotel Industry preferably

2) Ability to work independently and with a team.

3) Thrives in a fast-paced environment

4) Self-motivated and resourceful with good multitasking and organisational ability

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

DESCRIPTION OF FUNCTION

The primary purpose of this position is to oversee strategic initiatives across the Asia-Pacific (APAC), Europe, Middle East, Africa (EMEA), and Americas regions. Responsible for developing a brand strategy to build a strong image with top customers while reaching a new market, keeping Cladtek focused on leading in the Global CRA Clad and Lined Pipe Market, and broadening our coverage to all industries, including renewable energy. Ensures brand integrity by guiding efforts across multiple channels and functions. Supports the development and execution of offline/traditional, digital, and paid social advertising programs for the business.

ROLES & RESPONSIBILITIES

• Develop comprehensive marketing strategies tailored to each region (APAC, EMEA, Americas) in alignment with overall business objectives.

• Analyze market trends, customer activities, and competitive landscapes to provide recommendations for regional strategies.

• Oversee the development and maintenance of a cohesive brand identity across all regions, ensuring consistency and relevance with target audiences.

• Implement initiatives to strengthen brand positioning and perception in target markets.

• Collaborate with cross-functional teams, including Sales, Product Development, and Project, to align marketing strategies with overall company objectives.

• Facilitate effective communication and cooperation across global teams to ensure seamless execution of marketing initiatives.

• Conduct thorough market research to identify opportunities, challenges, and emerging trends in each region.

• Keeping up to date with market developments and analyzing customer insights as well as competitor strategies.

• Utilize data-driven insights to make informed decisions and continuously optimize marketing strategies.

• Lead the development and execution of integrated marketing campaigns through a variety of media, making sure that the branding is consistent throughout the advertising.

• Monitor campaign performance, analyze results, and iterate on strategies to maximize effectiveness.

• Develop and manage marketing budgets for each region, ensuring optimal allocation of resources to achieve maximum impact.

• Build and maintain strong relationships with key stakeholders, both internal and external, to support the successful implementation of marketing initiatives.

• Act as a brand ambassador, representing the company at industry events and promoting partnerships to enhance brand visibility.

• Performs other tasks as designated by the Senior VP of P&C, Executive Leadership Team, or the Employer.

Requirements:

• Minimum Bachelor Degree in Marketing, Business Administration, Engineering or equivalent.

• Minimum 7 years’ experience in Brand & Marketing Management/Similar function.

• Minimum 5 years’ experience in leadership role.

• Proven success in campaign development execution with substantial experience in multi-channel campaign development and execution.

• Prior proven knowledge and experience in digital and social media engagement.

• Relevant experience in public relations and working with media.

• Prior success in project and time management.

• Ability and willingness to travel

• Fluent/understand organization related tools and process.

• Excellent communicator and creative thinker.

• Familiarity or proficient in using Microsoft Office (Word, Excel, Presentation) and Adobe editor.

• Exceptional interpersonal, organizational, and analytical skills.•

• Ability to work in a complex and demanding environment with a high level of attention to detail.

• Fluent in business English communication in both written and spoken (a native English speaker is preferred)

• Result-oriented mindset with a focus on achieving measurable goals.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Title: General Manager - Hospitality Industry

Company Overview: Join our dynamic team as a General Manager overseeing restaurant operations. We are dedicated to achieving excellence in customer satisfaction, staff engagement, and business growth. If you're a detail-oriented leader with a passion for hospitality and management, we want you to be part of our journey.

Roles & Responsibilities:

• Lead and inspire the management team, ensuring efficient operation of all functions
• Manage profit and loss, achieving key performance indicators (KPIs) for financial success
• Foster guest satisfaction through continuous review of feedback, implementing strategies for improvement, and maintaining high service standards
• Ensure compliance with regulations and uphold the restaurant's standards
• Undertake ad hoc duties and projects as assigned

Requirements:

• Bachelor’s degree in hospitality, business administration, or related field
• Minimum of 10 years of experience in General Management within an established group chain
• Strong team player with excellent communication skills
• Demonstrated interpersonal and leadership qualities

How to Apply: If you're ready to take on this exciting challenge, please email your resume along with your expected salary. Only shortlisted candidates will be contacted. Join us in shaping exceptional customer experiences and driving business success!

Reporting to General Manager, Waste Collection Division (WCD), you will lead a team and responsible to provide leadership and direction for fleet and equipment readiness and maintenance activities for SembWaste Pte Ltd to ensure smooth running, ensuring compliance with all regulatory, statutory, company standards and requirements.

Fleet Management - Manage and monitor safety and efficiency of the operation teams, ensuring all equipment (heavy vehicles, compactors) and activities are roll-out in accordance with regulatory guidelines and customers’ demands and contractual obligations, to maximise the profitability of operations through well designed procurement strategies and vendor management.

Budget Management – Plan and prepare annual budget, expenditures and analyse all financial objective.

Process Enhancement & System Development - To review and lead continuous enhancement on processes and system implementation to ensure efficiency, and effectiveness. Analytical mindset and strong problem-solving skills.

Cost Optimisation - To review, endorse and implement annual budget for P&M; review staffing, equipment, and supply needs based on recent trends and planned activities; monitors expenditures after budget adoption; monitor equipment and supply needs based on trending analysis and planned activities to ensure cost savings is achieved

Vendor Management - Responsible to conduct market survey research to identify potential vendors for strategic sourcing initiatives and working closely with Business Development team and VCM to examine and propose solution/enhancement on types of procurement activities and processes. Proactive in the industry and vendors’ activities where the business has the competitive edge to grow.

Incident Management - Ensure zero accident occurrences in workshop/on-site and adherence to all health and safety guidelines.

Job Requirements

• Degree in Mechanical / Electrical / Mechatronic / Civil & Structural Engineering.
• At least 10 years of relevant working experience, with 5 years in managerial role and strong technical background in resource intensive, logistics, fleet management or waste management industry.
• Strong analytical and planning skills, project management and time management skills.
• Demonstrate strong leadership and people management skills.

Our client, a well-established company is seeking for a Compensation & Benefits ( Com & Ben ) / Performance & Rewards , HR Manager - $ 6,800.00 to $ 7,000.00 + AWS + attractive Bonuses / Central Area

Requirements

• Diploma or Degree in Human Resources or Business or relevant
• At least 5 years specalised experience in full Compensation and benefits / Performance & Rewards functions
• Supervisory experience
• Strong in Excel and familiar with Payroll system (review Payroll)

Others

• Salary up to $ 6,800.00 to $ 7000.00 + AWS + attractive Bonuses
• 5 days work week
• Central Area

Interested candidate can send in your resume (word format prefer) to [email protected]

Responsibilities:

· Handles the day-to-day operation of Front Office department.

· Supervise a team of Guest Service Executive/ Officer and Concierge as well as provide On-the-job training.

· Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.

· Ensure that all guest complaints and inquiries are handled promptly and satisfactorily.

· Perform other related tasks.

Duty Manager responsibilities include:

- overseeing daily operations

- ensuring employee productivity

- monitoring efficiency of all processes and creating a positive work environment for employees.

Responsibilities:

· Performs and coordinates guest check in upon arrival and check out during departure.

· Daily maintenance of documentations and updating of property management system efficiently.

· Work closely with internal departments to ensure smooth-flowing of operations.

· Ensure that all guest complaints and inquiries are handled promptly and satisfactorily.

· Supervise a team of Guest Service Officers, ensuring work procedures in accordance to SOP.

· Perform other related tasks assigned by Duty Manager or Head of Department.

Requirements:

· Possess A Levels, O Levels or Diploma Hotel/ Tourism Management.

· Minimum 2 years’ experience in the similar capacity or in a supervisory position.

· Customer orientated and good communications skills.

· Proficient in Microsoft Office applications.

· Knowledge of Opera Property Management System would be an added advantage.

· Must be able to perform on 3 rotating shifts, weekends and public holidays.

· Singaporeans, Singapore PR and Malaysians are welcomed to apply.

Do you have a genuine passion for working with children aged 7-11 and creating a safe, fun, and educational environment for them? If so, we have an incredible opportunity for you to join our team as a Senior Student Care Teacher or Assistant Center Manager at our after school care center in Tiong Bahru.

About Us:

Founded in 2018 by ex-school teachers, Canopy Student Care believes in providing a supportive and enriching environment for children to thrive in their after-school hours. With a vibrant community of 50 students, we aim to foster their holistic development by offering engaging activities, nurturing values, and promoting social interactions.

Our Pillars

• Homework and Academic Support
• Outdoor exploration and discovery
• Social and emotional development
• Parental partnerships

Job Responsibilities:

As a Senior Student Care Teacher, you will play a crucial role in shaping the experiences of our students. Your responsibilities will include:

1. Implementing age-appropriate activities for children aged 7-11.
2. Assisting students with homework assignments and providing academic support when needed.
3. Facilitating our reflective reading, outdoor and various holiday programs.
4. Promoting a safe and inclusive environment where students can learn, play, and develop their social skills.
5. Engaging students in meaningful conversations and promoting social interactions among students.
6. Collaborating with the center's team to ensure a cohesive experience for students.
7. Ensuring the center's facilities and materials are well-maintained and safe for student use.

We are looking for someone with...

1. A love for working with children and a commitment to their overall development.
2. Good classroom management skills.
3. Strong interpersonal skills to build rapport with students, parents, and colleagues.
4. Student Care WSQ certification or any relevant education qualification will be an advantage.
5. First Aid and CPR certification will be an advantage.

We offer:

1. A warm and vibrant work environment where your contributions are valued.
2. Opportunities for professional growth.
3. Competitive compensation package commensurate with experience and qualifications.
4. Weekday working hours (after school) that provide a good work-life balance.

If you are passionate about making a positive impact on children's lives and possess the qualities we are looking for, we would love to hear from you.

Responsibilities

• Assist in the design, development and review of course and assessment materials
• To assist the Academic Head to plan the College's academic calendar, course schedule, and module timetables.
• To assist in the planning and implementing holistic programmes for students.
• To ensure the collection of feedback and data through -module surveys, annual satisfaction surveys and graduate employment surveys.
• To monitor and track key performance indicators, student and graduate outcomes.
• To ensure compliance with Policy & Ops Manual, Edutrust and ERF requirements.

Requirements

• A Diploma in any discipline
• Minimum of 3 years of related experience
• Proficiency in English, both written and spoken, with strong communication and interpersonal skills
• Demonstrated ability to lead and motivate a team
• Excellent organizational and managerial skills
• Familiarity with EduTrust certification preferred
• IT savy and proficient in MS office applications.

Responsibilities

• Take accountability for securing course funding, overseeing accreditations, and managing certification audits.
• Ensure the maintenance of accurate, current records of training materials, curriculum, guidelines, and policies.
• Coordinate and oversee the responsibilities of course coordinators and internal trainers.
• Supervise operations personnel to guarantee the smooth and efficient functioning of training facilities and equipment.
• Collect and analyze course feedback systematically.
• Proactively suggest adjustments or updates to training materials and content based on feedback from both learners and trainers.
• Monitor the performance of assistant trainers to uphold the quality of training delivery.

Requirements

• A Diploma in any discipline
• Minimum of 3 years of related experience
• Proficiency in English, both written and spoken, with strong communication and interpersonal skills
• Demonstrated ability to lead and motivate a team
• Excellent organizational and managerial skills
• Familiarity with TPGateway and Skilleto platform are preferred
• IT savy and proficient in MS office applications.

Job Responsibilities:

· Collaborative Planning: Collaborate closely with the research team to understand the objectives and requirements of the collaboration with ORA. Develop a comprehensive plan for setting up necessary arrangements and protocols, ensuring alignment with research goals and regulatory standards.

· Protocol Development: Lead the development and refinement of protocols and methodologies for pre-clinical translational research, utilizing expertise in Vision Science and ocular model research. Ensure protocols are robust, reproducible, and compliant with industry standards.

· Project Management: Oversee all aspects of project execution, including timeline management, resource allocation, and coordination of activities between internal teams and external partners. Identify and mitigate risks to ensure successful project delivery.

· Regulatory Compliance: Collaborate with regulatory affairs teams to ensure adherence to relevant regulations and guidelines governing pre-clinical research. Facilitate necessary IACUC approvals, including protocol submission, follow-ups, post-monitoring, and documentation to maintain compliance throughout the collaboration.

· Stakeholder Engagement: Collaborate closely with the Business Development team and serve as a primary point of contact for stakeholders involved in the collaboration, including researchers, clinicians, and industry partners. Foster strong relationships and facilitate effective communication to drive collaboration objectives forward.

· Budget Management: Collaborate closely with administrative and finance teams to develop and manage budgets for the collaboration, ensuring efficient utilization of resources and alignment with project goals. Monitor financial performance and report on variances as needed.

· Mentorship and Leadership: Provide mentorship and guidance to junior team members involved in the collaboration. Foster a culture of excellence, collaboration, and continuous learning within the team.

Qualifications & Requirements:

• PhD in Vision Science or related field, with extensive experience in ocular model research.
• Minimum of 10 to 12 years’ relevant experienc
• Candidates should have at least 4 years of supervisory experience.

· Proven track record of managing complex research projects, preferably in a translational or pre-clinical setting.

· Strong understanding of regulatory requirements and compliance standards in pre-clinical research.

· Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders.

· Demonstrated leadership abilities, including mentorship and team management experience.

· Experience in budgeting and financial management.

· Knowledge of research commercialization processes and strategies are desirable.

Note: Eventual package offered will be commensurate with qualifications and experience.

At Holiday Inn® we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Join us as a Guest Services Executive in Holiday Inn Singapore Atrium. You’ll have ambition, talent and obviously, some key skills. Because of this vital role, we are looking for someone who can :

• Registers and rooms all arrivals according to established procedures
• Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
• Attends to guest’s complaints, inquiries and requests, referes problems to supervisor/Duty Manager if he/she is unable to assist
• Maintains cashier float and ensures accurate daily report of all money received
• Performs the audit balances and prepares all works for audit in an orderly fashion
• Upsell established upsell packages to guests to improve the Hotel’s RevPAR and Total Revenue
• Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.
• Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly manner al all times

Requirements:

• Diploma in Hotel Administration, Hotel Management or equivalent, ideally with at least 1 year experience in front office / guest services
• Able to work independently in a dynamic environment
• Demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
• This role requires handling and speaking to Japanese speaking guests. Knowledge of Japanese language is essential.

Employee Benefits:

• Competitive remuneration that commensurate with skills and knowledge.
• Health and dental insurance.
• Birthday off / Duty meal / Laundry
• Training and Development Opportunities.
• Up to 50% F&B discount at IHG Hotels selected restaurants.
• Special employee hotel accommodation rates at all IHG Hotels worldwide

What we offer:

In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be yourself. Find out more by going to careers.ihg.com

Holiday Inn Singapore Atrium partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.

Find out more by going to careers.ihg.com!

Have a question and prefer to message us via Telegram?

Feel free to drop us a message at our telegram bot (https://t.me/JobsAtHolidayInnSporeAtrium_bot)

1. Point of contact for all operational matters
2. Primary approver for all operational issues and application
3. Ensure that all operational staffs adhere and comply to company expectations and deliverables
4. Conduct interviews for new potential FM candidates
5. Ensure that site FM supervisors deliver as per what has been instructed accordingly
6. Look into site deployment based on necessities and requirements
7. Manage commercial deliverables positively and in line with operational expectations
8. Attend monthly meetings with clients and staffs
9. Look into the training aspect of staffs in order to deliver the accorded expectations
10. Ensure that all sites deployment are adequate and provide back end support as and when is required
11. Assist the management on the commercial progress through identifying relevant ad-hoc potentials
12. Approved all leave applications except administration staffs
13. Managed all site supervisors performance and deliverables
14. Conduct performance appraisal for all technical staffs
15. Oversee the mobilization of support team as and when requested by specific sites
16. Lead a team of engineers, executives and administrative staff for the management of contractors on the up keeping of the client’s properties
17. Liaise with client representatives and end users on the maintenance of properties
18. Dispense advise on all matters pertaining to the properties whenever necessary
19. Managed all site staffs and ensure deliverables are met
20. Ensure that all preventive maintenance are delivered in accordance to schedules
21. Managed and plan all shift arrangements / deployment and cover duties as and when is required
22. Conduct regular discussions with client on any improvement plans
23. Identify potential ad-hoc through due diligence observations
24. Provide monthly report to client
25. Lead a team of facility engineers in ensuring all the equipment/services in the facility are maintained in accordance to standard industry practice
26. Works with the outsourced service vendors to ensure full compliance to the contract scope and expectations
27. Ensure delivery of Service Level Agreement (SLA) for the Data Centre

Key Job Duties:

< Duties as Business Administration Manager for KYOCERA Asia Pacific Pte. Ltd. and its subsidiaries, branches and rep offices (collectively, KAP-G) which covers 9 entities in 8 countries >

• Monitor the establishment and update KAP-G of any company group rules issued by Japan headquarters with appropriate explanation.
• Update KAP-G internal rules including Ringi (Internal Approval Procedure) and Credit Control Policy by liaising with Japan headquarters’ relevant division and presenting it to all KAP-G employees.
• Consider and suggest proper business scheme comprehensively by taking a variety of factors such as relevant country’s law on trading and tax, company group’s rule, logistics, agreement with supplier and system operation etc. into consideration, based on consultation from sales division.
• Review new customer’s financial condition and judge the suitable credit limit or necessity of collateral.
• Monitor and review all existing customers’ credit limit annually by considering the latest financial condition, business volume, credibility of customer’s parent etc.
• Review Agreement, Contract and Engagement Letter, which include sales agreement with customer, intercompany agreement with affiliates, appointment of external consultant for tax related, service contract with IT vendor / logistic vendor / insurance company etc.
• Educate and advice on export control to employees in order to conduct business properly without offending international rule and regime regarding security trade control and annual audit of security trade control checks conducted by Japan headquarters’ relevant division.
• Planning yearly budget for IT investment, consideration of the service and vender to be used and explaining in detail to management before implementation to enhance IT security level and improvement of the work environment.
• Discuss with Japan headquarters and relevant affiliates for maintenance and revision of KAP-G business core IT systems used for order entry, inventory control, shipping and AR/AP control.
• Discuss with logistic vendor about setup of new warehouse in APAC region and detail flow from import declaration to delivery to customer.
• Make and distribute reports of daily achievement, monthly plan and forecast of Order Booking and Shipping of all sales divisions.
• Supervise establishment of new entity in APAC region by liaising with external consultant, internally with each division and Japan headquarters’ relevant division.
• Coordinate change of Directors, Articles of Associates / Company Charter of KAP-G companies, with liaising with external consultant and Japan headquarters’ relevant division.

Job Requirements/Skills:

• Deep understanding of company group rules and policies.
• Good knowledge in rule, regulation and custom of trade transaction (Customs declaration, FTA/EPA, Rules of Origin etc.)
• Good knowledge in intercompany transaction including transfer pricing aspect.
• Good explanation skill to summarize complicated IT matter to commonly understandable words.
• Experience in building relationship and negotiating well with external consultant, IT vendor, logistics vendor, insurance company, etc.
• Project management by co-working with relevant division.

Minimum Experience and Qualifications:

• More than 10 years of experience as Manager in administrative role for sales transaction (customer credit control, business scheme consideration, internal rule education etc.)
• Prior working experience in Japanese companies with regional roles & responsibilities.
• Possesses years of supervisory experience of over at least 10 or more subordinates.
• Bachelor’s Degree in relevant field and/or equivalent experience.

BASIC FUNCTION/JOB SUMMARY

Responsible for generating business from corporate accounts and/or travel agents in order to achieve overall sales targets and meet objectives set out in the Sales & Marketing Plan.

RESPONSIBILITIES/DUTIES

1. To manage, qualify and maximize business potential of designated portfolio of clients within a designated market segment through daily sales calls, effective account serving, site inspection and entertainment and to seek business, generate and maximize the business for rooms and catering sales for the hotel in order to meet sales targets set.

2. Promotes and nurture good relationship with key accounts of the Hotel and other sources of potential business and to identify and develop new business opportunities.

3. To organize familiarization of the hotel and the facilities with clients and potential one and put into motion all sales leads.

4. Ensure repeat business through excellent customer service.

5. To maintain good rates and high occupancy at all times through proper rooms inventory control.

6. Ensure Hotel is able to maximize yield through proper strategies and control.

7. Assist in data collection for marketing plan, SWOT analysis and marketing trend studies.

8. Provide constructive feedback for sales team decision and planning purpose.

9. Ensures a successful branding for Hotel through appropriate marketing and promotional activities.

10. To implement all sales related activities such as planning, monitoring and measuring all customers within defined territory or industry.

11. Maintain a professional sales image while servicing accounts.

12. Assist in setting up and updating database of clients, and manage and maintain the mailing list.

13. To manage and foster strong business relationships with existing key accounts, with files constantly current on sales production, contact persons, etc.

14. To establish strong and active entertainment programme for corporate companies and corporate in-house guests.

15. Attend weekly sales meetings and report on activities in the market as well as competitors’ promotional activities.

16. Develop and implement appropriate marketing strategies to strengthen market position in targeted areas.

17. To be involved in all sales related activities like participation in sales road show / blitzes and attendance in trade function, trade shows, exhibitions, conferences, promotions as directed and updates on the marketing trends and promote the hotel internationally.

18. Participates in planning and execution of the hotel’s objectives and directives.

19. Other tasks and responsibilities may be assigned by Management on ad-hoc basis.

We define our vision as a company that creates High Quality and New Lifestyles through unique sensibilities of Japan in Singapore. We want to be the first company that comes to mind when our customers think of Japan.

Isetan Singapore's Vision

Roles & Responsibilities

The incumbent will have to perform :

1. Identify customer preferences and forecast consumer trends.

2. Evaluate supplier options according to prices, quality, image etc.

3. Discover and purchase new products and check the quality and popularity of those already in the stores.

4. Negotiate terms of agreements to achieve the best outcome for all parties.

5. Monitor stock levels and make plans for buying within budget.

6. Work closely with relevant internal and external parties on activities to build brand awareness and to drive sales for existing products.

7. Maintain trust relationships with suppliers to for better product assortment, costs and support for marketing programs.

8. Attend events, fairs and exhibitions to remain up-to-date with the market trends.

Requirements

· Degree in Business or its equivalent.

. Business level Japanese (written and spoken) to liaise with Japan HQ and Japan suppliers in Japanese.

· Currently in an equivalent position in a large retail organization.

. At least 10 years of retail sales, merchandising and planning experience

· Strong negotiation and people management skills.

Report to :

Head of Merchandising

Salary :

$9,000-$13,000

Working Hours:

Monday ~ Friday 9.00 am - 6.00 pm

Work Location:

Isetan Supermarket Office

All applications will be treated in strict confidence

(Only shortlisted candidates will be notified for interview)

Attachment Description

The trainee will be responsible for the growth of business and will work with their sales team to develop mutually beneficial proposals, negotiate contract terms and communicate effectively with the director/ceo.

Specific Responsibilities

1. Create a growth strategy that prioritizes both monetary gain and client delight.

2. To find new markets and client demands, conduct research.

3.Set up meetings for business with potential customers.

4, Promote the business's goods and services by anticipating or answering the goals of customers.

5. Draft sales contracts while making sure they follow the legal requirements.

6. Maintain records of your purchases, income, bills, etc.

7. Give dependable comments and post-purchase assistance.

8. Create enduring connections with both current and potential clients.

9. Train entry-level employees to become valuable salespeople.

Technical Skills and Competencies

1. Social Media and Email Marketing

2. Lead Generation

3. Product Knowledge Training 4. Communication and Organizational skills 5. Clients Management

6. Customer service

7. Planning and Development

This position is open for mid career individuals (Mature, 40 years and above).

Mid career individuals from any qualification level can apply.

We are seeking a dynamic and experienced IT Manager to join our team. The IT Manager will be responsible for overseeing the organization's IT infrastructure and ensuring the seamless operation of all technology systems. This position plays a crucial role in the ongoing success of Lions Befrienders by providing strategic direction, implementing new technologies, and managing IT projects to support our mission of serving seniors.

Responsibilities:

• Manage and maintain the organization's IT infrastructure, including hardware, software, networks, and security systems.
• Oversee the day-to-day operations of the IT department, including troubleshooting, user support, and system maintenance in HQ and other site offices
• Review and negotiate hardware/software licensing and services for operations and cost effectiveness
• Lead IT projects from inception to completion in accordance with regulations, timely and budgets.
• Collaborate with stakeholders to identify technology needs and propose solutions that enhance operational efficiency.
• Stay abreast of emerging technologies and trends in the IT industry to recommend innovative solutions for Lions Befrienders.
• Ensure compliance with data protection regulations and IT best practices to safeguard sensitive information and maintain system integrity.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Minimum of 5 years' experience in IT management, preferably in a social service or nonprofit organization.
• Proven track record of successful project management and implementation of IT solutions.
• Strong technical skills in network administration, cybersecurity, risk management and cloud computing.
• Excellent communication and interpersonal skills to collaborate with diverse stakeholders.
• High degree of personal drive, self-starter and able to work independently.

Job Description

• Conduct installation and commissioning of security systems and solutions
• Carry out preventive maintenance and corrective maintenance of security systems to ensure optimal performance.
• Investigate and respond to system faults and violations.
• Troubleshooting including hardware, software, firmware and system upgrades.
• Manage day-to-day client interactions and expectations for optimal results.
• Ensure timely service delivery and completion of scope of works at clients’ premises/project sites.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.

Requirements

• Diploma in Engineering/Higher Nitec/Nitec in Security Systems or Electrical Engineering
• 2-3 years of related experience
• Previous experience in security systems industry is advantageous
• Possess a service and problem-solving mindset
• Pro-active and able to multi-task
• Able to work under pressure and meet tight timelines
• Dependable and a team player
• Rotation on standby 24x7
• Candidates with more years of relevant experience and skillset may be considered for a senior position.

Suitable candidates can look forward to a competitive remuneration package including basic salary, allowances, mobile, standby incentives and benefits such as medical reimbursements, employee insurance and training sponsorships.