Total 92,133 customer service manager job vacancies in Singapore

We are looking for someone with a passion for data and marketing technology, with experience in marketing automation tool such as Salesforce Marketing Cloud or Eloqua. Experience working with large, complex data flows is a plus.

You will be responsible for the implementation, execution, and optimization of highly personalised automated marketing campaigns and programs using our suite of marketing technology platforms.

This role requires someone who is a team player, possessing technical knowledge and hands-on experience with marketing automation platforms. The candidate must be a self-starter and problem-solver, able to learn and adapt quickly in a fast-moving working environment.

Key Responsibilities:

• Implement and manage complex marketing automation campaigns in marketing automation tools, including customer journeys, segmentation, automation rules, and triggers.
• Work with agency partner to develop and execute targeted and personalized campaigns that align with marketing objectives, drive engagement and conversion.
• Collaborate with business units to develop strategies, plan, and execute tactics across customer digital touchpoints.
• Plan, manage, execute and optimize tactical and nurture campaigns to drive sales and leads on digital channels using marketing automation tools
• Continuously monitor and analyze platform performance across the marketing technology stack provide insights and recommendations for optimization and improvement.
• Stay up-to-date with the latest marketing automation trends, best practices, and technologies to ensure our campaigns remain competitive and effective.
• Develop and maintain documentation, including process flows, campaign briefs, and technical specifications.
• Work with acquisition team to conduct testing and optimization for segmentation activities to improve performance

Key Requirements:

• Bachelor’s Degree in IT/Business
• Working experience with marketing automation tools such as Salesforce Marketing Cloud or Eloqua and Google Analytics, possessing relevant certifications is a plus
• Experience with customer data platforms and marketing data is a plus
• Experience working with Asana, JIRA, MS Office, Visio, Lucid Charts and/or project management tools
• Excellent stakeholder management skills by providing clear communicating priorities, objectives/goals and deliverables
• Some knowledge and experience in data query and integration concepts such as SQL, Javascript, APIs and SFTP
• Understanding of analytical tools like Google Analytics, GTM and Customer Identity & Access Management is a plus
• Ability to work with cross functional teams to identify use cases to be implemented for platforms
• Self-starter, independent, motivated and result-oriented team player
• Detail oriented to ensure data and content compliance
• Strong in communications with the ability to engage with internal and external stakeholders
• Self-motivated operator who can work comfortably as an individual contributor and comfortable with navigating through the organisation to get things done.
• Strong in analytics and able to make decisions leveraging data. Strong negotiation skills. Creative with high emotional intelligence. An innovative collaborator. Most importantly, you must be savvy and love tech, and love to sell your ideas to everyone.

Team Profile:

Income was founded on the vision of making insurance accessible to all. This vision has played a key role in the development of products, initiatives and offerings to our customers. You will be working in the Growth Marketing team within the Digital Transformation division. This team is in-charge of driving all digital revenues, strategize and implement all eCommerce platforms, MarTech and AdTech solutions to drive incremental revenues by increasing relevancies.

The individual must be a hybrid professional that understanding marketing and business needs, while having a balanced interest and love for technology.

Technology has enabled us to make better decisions in real time that has substantial impact on all our digital acquisitions. The individual will be required to leverage on first-party data and digital insights to identify opportunities and derive decisions that will assist to achieve set targets and provide first class customer purchase experiences.

The Office of Academic Services (OAS) plays a key role in advancing the University’s educational goals through implementing and administering the academic policies established by the University’s academic body. OAS provides academic services for students from the time of their matriculation to their graduation and are committed to integrity, strong governance, and high standards of professionalism in our work to establish success for all NTU students.

Being part of a team that manages course registration, the key responsibilities of the role are as follows:

Responsibilities

• Manages the end-to-end planning and execution of graduate courses timetabling and enrolment at the University level.
• Manages course enrolment schedules and instructions, and safeguards the integrity and fairness of the system.
• Monitors the accurate and prompt maintenance of registration records of students.
• Manages course enrolment metrics and data generation.
• Reviews common teaching facilities allocation and manages common teaching facilities bookings.
• Assists the Assistant Director in continuously reviewing processes and policies for improvements and greater efficiency.

Requirements

• Bachelor’s degree from a recognised University.
• At least 3-5 years of supervisory experience, preferably in academic services in the tertiary education sector.
• Knowledge in PL/SQL query language would be advantageous.
• Strong interpersonal, oral and written communication skills.
• Strong analytical skills with attention to details.

Job Duties:

• Client facing role
• Ensure successful delivery of client onboarding requests for new and existing APAC clients.
• Coordinate new business pipeline management and prioritise business partners and onboarding stakeholders in order to ensure delivery of business development
• Assist clients with account opening process and provide necessary date to clients to complete internal account set up
• Work with client onboarding team to establish streamlined global processes across multi-asset classes and market products
• Any other ad-hoc duties as assisnged

Job Requirements:

• At least 2 years' experience in onboarding role in financial services industries
• Global Markets experience

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Manager Responsibilities:

Note: We need expecting to speak tamil lanuages.

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

1. Project management to deliver telecommunication cabling projects in offices, data centre, commercial buildings etc.

2. Attend site meeting, coordinate project plan with client / other contractors.

3. Work closely with the site Supervisor on the execution of the project according to schedule.

4. Update projects progress

5. Prepare documentation upon completion of project

Responsible for arranging the show list and arranging the performers

Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

Represent the performing artistes to attend all management meetings.

Memorize lyrics and routines of song selection for optimal performance standards

Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

Foster and strengthen teamwork.

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.,

JOB DESCRIPTION

This role is part of Defence Collective Singapore’s (DCS) Sales department and will be responsible for DCS’s sales goals. The jobholder will plan, execute, and manage the sales of educational and corporate programmes, events, including but not limited to, pricing, day-to-day sales operations and working with internal departments to meet specifics requirements catered for each event. Successful candidate will report to Sales Team Lead.

Responsibilities:

• Develop and maintain long term business relationships with external stakeholders by providing consistent sales service, follow up on enquiries and rapport building.
• Liaising and maintaining a close network of School Teachers to market DCS’s National Education (NE) related Programmes and events.
• Assist schools in planning cost effective NE calendar and students’ Learning Journeys.
• Ownership of entire sales process including programmes booking, confirmation, billing and elicit post visit feedback.
• Assist / oversee / participate in sales outreach events, trade & road shows and activities on need basis;
• Work closely with internal stakeholders to ensure client satisfaction.
• Work closely with internal stakeholders to develop highly engaging education programmes, staff retreat and events.
• Assist / oversee / participate in sales outreach events, trade & road shows, and activities on need basis.
• Provide accurate proposal to all sales enquiries in a timely manner.
• Identify potential sales channels to develop strategies for new business opportunities and achievement of sales targets.
• Coordinate, conduct visits and events enquiries visit with internal stakeholders to ensure smooth handover of events execution.
• Maintains accurate records of all pricings, sales, and activity reports; and
• Update sales productivity system and review action plans for effective search of sales leads and prospects.
• Responsible to manage and monitor work process from the initial account acquisition process to completion.
• Prepare weekly Sales Projection report for management review.
• Other duties as directed and required

Requirements:

• Diploma or Degree (any discipline)
• Candidate (s) with School Sales/ Corporate Sales experience preferred.
• Candidate must be customer-centric and highly effective in handling call-in/email enquires;
• Positive personality and can-do attitude;
• Excellent verbal communication and presentation skills;
• Commercially aware, self-motivated and proactive;
• Proficiency in Microsoft Office;
• Knowledge in GeBIZ, Odoo, Tender Board will be an added advantage but not mandatory;
• Professional bearing and good command of spoken and written English;
• Great passion in the Singapore Story will be advantageous; and
• Team player.

Overview

This leading global provider of property and casualty insurance services requires a skilled Digital Project Manager to lead the delivery of an enhanced online customer experience. In this role, you will collaborate with multi-disciplinary teams across the Asia Pacific, integrating insurance products, technology, and front-end user experiences.

Main Responsibilities

• Lead Digital projects for industry partners in APAC.
• Manage projects of varying complexity, fostering strong partner relationships.
• Represent Chubb Digital in partner conversations and workshops.
• Oversee multiple squads and provide digital solutions during business development.
• Collaborate on building a business case for digital governance.
• Manage the delivery pipeline, identifying risks and bottlenecks.

Delivery Goals

• Ensure projects are delivered per plan, scope, and budget.
• Uphold planned solution concepts and high-quality deliverables.
• Identify risks and dependencies for smooth and timely delivery.
• Provide clarity to agile delivery teams, ensuring adherence to standards.
• Prepare governance reports for regional and global leadership.
• Oversee Platform Service Delivery, ensuring post-launch support and platform security.

Experience & Qualifications

• 5+ years overall experience, 2+ years in a role responsible for web/mobile platforms.
• Regional experience collaborating for solution definition and delivery.
• Proficient in tools like Atlassian Jira, Confluence, Service Now, and Postman.
• Exposure to API specifications/documentation for seamless integration.
• Certified Agile Scrum Product Owner with experience in Agile Scrum methodologies.
• Strong problem-solving skills with excellent communication and coordination abilities.
• Ability to meet deadlines in a fast-paced, collaborative environment.

About the organization

Leading global provider of property and casualty insurance services, operating across numerous countries. Committed to managing risk, providing fair and prompt claims

• Authentic South Indian Cuisine: We are seeking a Kitchen Supervisor with a strong background in preparing authentic South Indian dishes. Your expertise in traditional recipes, spices, and culinary techniques will be instrumental in delivering exceptional South Indian flavors.
• Kitchen Leadership: As the Kitchen Supervisor, you will play a pivotal role in supervising kitchen staff, ensuring efficient workflow, and maintaining high-quality food preparation standards.
• Night Shift: This position requires a dedicated professional who is willing to work night shifts. South Indian cuisine enthusiasts are often seeking the vibrant flavors of the region during evening hours.
• Hard Work and Dedication: We value commitment and dedication. You should be willing to put in the effort required to consistently maintain food quality and kitchen operations at their best.
• Hyginic Food Preparation: Maintaining a clean and hygienic kitchen is paramount. You will be responsible for upholding strict food safety and hygiene standards to ensure the well-being and satisfaction of our customers.
• Inventory Management: You will play a crucial role in ensuring the kitchen is well-stocked with raw materials and ingredients necessary for food preparation. Keeping track of inventory details and maintaining optimal levels is essential.

Exciting role in the Public Sector related to Events on Emerging Technologies!

Job Responsibilities:

• Engage and work with internal and external stakeholders to identify, arrange invitations and manage speakers
• Facilitate planning of pre-event activities/touchpoints/meetings with senior stakeholders to cultivate relationships and interest throughout the year
• Keep good records of speaker invitation statuses and requirements by working across teams, and keep team updated
• Keep tabs on key tech trends and developments to provide input for curation/formulation of topics and talking points that will drive the Agenda
• Liaise with and manage partners in line with programme/event development.
• Liaise with and manage Knowledge and Event Partners on programming and content deliverables.
• Liaise with and manage Preferred Industry Partners and other types of sponsors.
• Other adhoc duties assigned

Looking for:

• Singaporeans only
• Min. Degree in Marketing/Mass Communications/Arts & Social Sciences/Business Management or any relevant field of study
• Min. 5-7 years of experience in supporting conference management, research, programming and information administration functions with good record keeping skills
• Self-motivated individual who is hungry for a challenge, organised, intellectually curious, proactive and looking to make an impact
• Good communication, presentation and people management skills.
• Resourceful, proactive and able to navigate well in fast-paced and dynamic environment

Interested candidate may apply via email to [email protected]. All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Chloe Chew (R1768631)

ScienTec Consulting (ScienTec Personnel) - 11C5781

Summary:

Salary UP to $5000 + AWS

Location: Mcpherson

Monday to Friday, 9am - 6pm

Roles & Responsibilities:

• Monitoring, reviewing, consolidating, and analyzing the sales performance of product categories to optimize sales and efficiently manage inventory.
• Conducting assortment analytics to inform the development of seasonal category strategies and assortment plans crafted by the Merchandising Manager.
• Monitoring and analyzing sales, stock levels, months to clear, and stock aging to provide appropriate recommendations at both the individual SKUs and brand levels.
• Attaining key performance metrics for product categories.
• Planning and monitoring purchases in alignment with regional guidelines.
• Ensuring that appropriate and effective merchandising standards are consistently maintained, encompassing replenishment, consolidation, and maintaining proper SKU counts in stores.
• Monitoring market competition and comparing purchases to date against target purchases to proactively suggest and initiate corrective actions.
• Preparing and analyzing weekly, monthly, and seasonal merchandising and buying reports to enhance sales, margin, and inventory management.
• Assisting in the management and leadership of the Merchandising team.

Requirements:

• Candidate must possess at least a Diploma or Degree in Retail/Fashion/Business or its equivalent
• Demonstrated experience of a minimum of 5 years in a comparable capacity and managerial role, preferably within retail operations and merchandising.
• Proficient in analytical skills with a comprehensive understanding of retail mathematics.
• Proficiency in Microsoft Excel.
• Capable of thriving in a fast-paced environment and managing multiple tasks simultaneously.
• Immediate availability or short notice period is preferred.
• Only Singaporeans.

APPLY NOW:

• Click Apply Now to submit your most updated CV
• Or you may also email your updated CV to [email protected] in MS Word format. Ensure to use the subject title "Application for Assistant Merchandising Manager".
• Please note that only shortlisted candidates will be contacted. Thank you for your understanding. Wishing you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Poh Chew Leng, Jaslin | R22108798

Our global transfer pricing practice is recognized as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals.

The opportunity

Are you ready to take control and deliver impact? Then join EY and gain experiences that will last a lifetime.

We’re looking for a Transfer Pricing Manager / Senior Manager to join our team.

Within Ernst & Young's International Tax Services (ITS) team, our global transfer pricing practice is recognised as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals. Providing a fully integrated approach to transfer pricing, our transfer pricing professionals undertake the following:

• Assistance with the preparation of transfer pricing policy and preparation of transfer pricing planning reports
• Preparation of transfer pricing documentation to substantiate transfer pricing positions taken
• Assistance with transfer pricing aspects of tax authority queries or formal audits
• Where companies would like up-front certainty on transfer pricing positions, assisting with applications for and negotiations of rulings and Advanced Pricing Agreements (APAs)
• Transfer pricing planning, including Operating Model Effectiveness projects that seek to obtain tax benefits from business restructuring
• Acting as the preferred advisor to multinational companies, addressing ad hoc transfer pricing queries

In your role as a Transfer Pricing Manager / Senior Manager you’ll:

• Analyse information, apply economic and financial knowledge to client situations, and develop effective approaches to clients' financial circumstances.
• Take a lead in developing recommendations and implementation plans.
• Develop and deliver transfer pricing and economic ideas with timely, responsive services and work products, and identify opportunities for transfer pricing and other services.
• Manage transfer pricing engagements and business development initiatives
• Assist in managing engagement economics by organising staffing, tracking fees and communicating issues to project leaders
• Build strong internal relationships within the transfer pricing team and across other services
• Coach and mentor staff

We’re looking for people with the following experience:

• Degree in economics, law, finance, tax or accounting; a CPA or similar certification
• At least 5 to 9 years of experience in transfer pricing or similar experience, with sound understanding of complex transfer pricing concepts
• Strong managerial, organizational, project management and analytical skills
• Good verbal and written communication skills

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

ROLES AND RESPONSIBILITIES:

1. Drive sales and provide excellent customer service
2. Manage customer accounts
3. Build and maintain good customer relationships through regular and effective communications
4. Handle customers’ enquires and propose solutions that meet their requirements
5. Work with various departments to respond to customers’ technical queries
6. Review customer’s quotation requirements against company’s resources and capabilities
7. Follow-up with customers on quotations submitted to secure orders
8. Perform contract review to ensure requirements match quotation’s terms of supply and ensure documents/information are sufficient for production and delivery
9. Plan and execute sales strategies
10. Conduct presentations and customer visits
11. Prepare daily/weekly/monthly Sales statistics and reports
12. Other duties as assigned

REQUIREMENTS:

• Degree/Diploma in Mechanical Engineering or related discipline
• Hard Skills:

· Understands BOM and Drawings

· Proficient with MS Office suite (Excel, PowerPoint, Word)

· Prior experience with ERP systems preferred

• Soft Skills:

· Excellent presentation skill

· Strong relationship management and interpersonal skills

· Meticulous with attention to details.

· Motivated, goal oriented and able to work independently within a team environment.

· High level of initiative – can-do spirit, collaboration, continuous improvement

· High adaptability to dynamic environment

SUMMARY

You will be instrumental in overseeing and managing audit engagements, offering guidance to staff,

and ensuring adherence to professional standards while addressing risks. Understanding clients'

industries, performance drivers, and emerging trends will be pivotal in planning engagement

objectives effectively and maintaining compliance.

ESSENTIAL

• Sound knowledge of Singapore Financial Reporting Standards and Singapore Standards on Auditing.
• Excellent interpersonal, written and verbal communication skills. The ability to read and interpret technical standards and routine commercial contracts is essential.
• Possess a strong affinity for numbers and ability to interpret financial data.
• Demonstrate an ability to lead and motivate others.
• Have strong initiative and self-motivation.
• Be able to work under pressure and meet deadlines.

QUALIFICATION & EXPERIENCE

• ACCA or accounting degree qualification which is recognised by ISCA, or have the Chartered Accountant of Singapore qualification.
• Have at least 4 years of relevant audit experience in a professional accounting firm in Singapore
• Knowledge of Caseware software would be an added advantage

Our Client:

Our client is a prominent player in the food and beverage industry, renowned for crafting high-quality products sourced from premium vegetables and fruits globally. Our commitment to excellence is evident in every aspect of our business, from meticulous ingredient selection to innovative product development. They take pride in nourishing families with the goodness of the earth, ensuring every bite and sip brings joy and satisfaction. Currently, they are seeking a Sales and Marketing Senior Executive/Assistant Manager to join their dynamic team in Singapore.

The Responsibilities:

Sales

• Achieve sales budget for assigned territory
• Implement sales activities for existing and new products
• Liaise closely with customers concerning sales activities, i.e. promotion and marketing
• Monitor and manage the movement of sales and A&P expenses
• Identity the requirements of distributors in their regions and propose strategy in selection of new distributors if necessary
• Prepare and review the annual budget for the area of responsibility
• Analyse regional market trends and discover new opportunities for growth
• Address potential problems and suggest prompt solutions
• Participate in decisions for expansion or acquisition Suggest new services/products and innovative sales techniques

Marketing

• Develop plans to help establish our brand, allocating resources to different projects and setting short-term and long-terms goals
• Identify opportunities to reach new market segments and expand market share
• Monitor competition (acquisitions, pricing changes and new products and features)
• Coordinate sales and marketing efforts to boost brand awareness
• Relevant experience and interest in copy writing, digital marketing, and social media development

The Requirements:

• A strong team player with a proactive attitude
• Able to work in a fast-paced environment
• Excellent communication skills
• Ability to analyse data and establish sales goals, forecast revenue, and determine the effectiveness of a sales and marketing strategy
• Strong organisational skills with a problem-solving attitude
• Availability to travel as and when required
• To support in ad-hoc assignments and projects when required
• Basic computer skill (MS Word/Excel/PowerPoint)
• Fluent in Chinese language to be able to liaise effectively with native Mandarin -and Cantonese- speaking clients
• Preferably with 3-5 years of regional working experience in FMCG/ Retail/ Food Service/ Food Manufacturing, handling business development, key account management or direct selling to potential customers or retailers

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 104277

Responsibilities

• Oversee the day-to-day operations of the clinics.
• Leading a team of clinic consultants, therapists and point of contact as well as influencing Physicians to ensure that all the clinics' daily operational activities are running smoothly and effectively and monthly’s clinic sales target are achieved.
• Coordinate and communicate between patients, employees and management team.
• Manage and approve company budgets, assign tasks and schedule of weekly work shifts.
• Implement policy changes, planning of employees’ development and training programmes, as well as involving in the recruitment process.
• Regularly evaluate, develop and implement new protocols to optimize patient care and to improve clinics’ operations, staff performance and productivity.
• Performing quarterly employee reviews and gathering feedback to help employees achieve both the organisation and their individual professional goals.
• Ensure that all policies and procedures function in accordance with state and federal laws.
• Supervise and manage clinics’ purchases, inventory, maintenance and repair of clinic equipment.
• Being present at the different clinics daily to support the team, including handling difficult patient situations.
• Involve in clinic promotional activities and propose new strategies for business growth.
• Assist in any additional ad-hoc tasks assigned by the Company.

Other information

• Working schedule: 5 day work week with 2 days off (off days will be split 1 weekday and 1 weekend)
• Willing to work on weekends and public holidays as clinics are open daily.
• Working shift: 830am-615pm / 1145am-930pm (Rotation)
• Willing to travel as clinics are based islandwide when required.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Summary:

· Salary: Up to $4000

· Working Days and Hours: 5 days - Monday to Friday, 9.00am - 6.30pm

· Location of work: Pandan Loop

Job Responsibilities:

· Respond to telephone/online catering sales enquiries

· Build and maintain good client relationship and rapport

· Solicit new corporate clients through cold calling and sales visit

· Assist clients in professional event planning, packaging and menu selection

· Keep abreast of trends and developments in catering industry

· Actively brainstorming of creative ideas in improving catering services to clients

· Account for sales and profitability of event orders and ensure smooth operations of catering functions

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Gan Chen Yun

Registration Number: R23116696

EA Licence No.: 06C2859

(MCI Career Services Pte Ltd)

1. Work Scope:
a. Assist in project managing to ensure delivery of key initiatives on time

b. Engage with Bank’s Tech stakeholders across business and technology to ensure alignment on key deliverables and timelines.

c. Providing regular updates and follow up on action items

d. Documentation and database management

2. Requirements:

a. Minimum 5 years working experience, with some tech knowledge preferred, ideally with exposure to Bank’s Tech

b. Good communication, interpersonal and written skills; able to communicate with stakeholders & technical support units.

c. Strong execution skills with ability to drive projects and ensure timely & quality deliverables

d. Able to work independently with minimal supervision and with a positive attitude.

Position Summary:

The incumbent identifies business trends and marketing opportunities that can improve hotel's performance. Eesponsible for assigned sales target in accordance to cluster segmentation, to work closely with each salesperson to identify opportunities and ways to maximize and exceed personal and team revenue goals.

Job Description:

Business Development

• Identify business trends and marketing opportunities that can improve the hotel’s performance.
• Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
• Prospecting and growing an account list, handling incoming leads and closing sales.
• Plan, execute and follow-up on sales trips as approved.
• Work closely with other sales associates and calling in on important customers and establishing multiple levels of contacts within the customer’s organisation.
• Participate in the sales meetings by sharing latest market trends and new business development opportunities and activities.
• Attend tradeshows, travel functions, major business functions or as required/directed by the Director of Sales.
• Organizes familiarization of hotels and their facilities with clients and potential ones.

General

• Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales.
• Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism.
• Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans.
• Demonstrate good working relationship with other departments maintaining effective communication and teamwork.
• Actively assist the Credit Department in follow-up of overdue accounts.
• Complete small administrative tasks on your own (i.e., photocopying, filing) where possible.
• Possess a commitment to the quality of all departmental records (i.e., computerised mailing list) which impacts the workload of support associates.
• Comprehend, digest and comply to hotel policies and procedure as described in the Associate Handbook and other documents
• Support and uphold the Hotel’s Mission, Vision and guiding principles.
• Adhere to all established policies and procedures relating to administration of accounts and ultimate booking of business.
• Other duties assigned by the Director of Sales when required from time to time.

Talent Profile:

• Minimum 5 years progressive experience in a proactive Sales Role in an established luxury hotels with large meeting spaces.
• Proven track records of achieving revenue in 4 to 5-Star Hotel under MICE sales.
• Minimum Diploma in Hospitality/Tourism/Hotel Management or equivalent.
• Driven, self-motivated individual with excellent interpersonal, spoken and written communication skills.
• An excellent team player who is able to work under pressure and meeting tight deadlines.

Key Responsibilities:

• Build and nurture relationships with clients to understand their catering needs.
• Provide personalized consultations to clients, offering tailored catering solutions.
• Develop and implement sales strategies to achieve catering revenue targets.
• Identify and pursue new business opportunities, expanding our catering clientele.
• Collaborate with clients to plan and coordinate catering services for various events.
• Ensure all logistical details are addressed, including menu selection, staffing, and venue setup.
• Prepare and present detailed catering proposals, ensuring alignment with client expectations and budget constraints.
• Monitor and manage catering budgets to maximize profitability.
• Work closely with culinary and operational teams to deliver high-quality catering services.
• Collaborate with internal departments to enhance the overall guest experience.

Requirements:

• Proven experience in catering sales, preferably in a hospitality setting.
• Strong interpersonal and communication skills.
• Demonstrated ability to meet and exceed sales targets.
• Exceptional organizational and multitasking abilities.
• Familiarity with catering software and tools.

Key Responsibilities:

• Develop and implement effective sales strategies to achieve corporate sales targets.
• Cultivate and maintain strong relationships with corporate clients, understanding their needs and providing tailored solutions.
• Collaborate with cross-functional teams to ensure seamless event execution and guest satisfaction.
• Conduct market research to identify new business opportunities and stay abreast of industry trends.
• Prepare and present compelling sales proposals to potential clients.

Requirements:

• Bachelor's degree in Business, Hospitality, or related field.
• Proven experience as a Senior Sales Manager/Sales Manager in the hotel industry, specifically in corporate sales.
• Strong negotiation and communication skills.
• Exceptional organizational and time-management abilities.
• Knowledge of industry trends and a network of corporate contacts is advantageous.

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

Responsibilities

• Acquire and grow a portfolio of new to bank MSME customers to introduce the bank’s facilities, including cold-calling potential clients and gathering referrals.
• Identify and establish working partnerships with industry players and service providers to provide loans.
• Deepen the wallet share of existing bank customers by cross-selling other bank products.
• Assess creditworthiness and risk, prepare regular and timely credit proposals, credit memos, and credit reviews for new loan applications while ensuring strict compliance to laws and regulations.
• Proactively manage, supervise, and monitor portfolio of client accounts to minimise non-performing loans and delinquency.
• Ensure and maintain a high standard of AML/KYC/CDD risk assessments for client profiles.
• Understand customer needs and requirements and collaborate with internal stakeholders to provide constructive feedback to improve and propose new bank products.
• Actively participate in ad hoc projects such as developing new products, technical enhancements, alternative data lending, industry landscaping, etc.

Requirements

• Relevant Bachelor’s Degree in a reputable institution.
• At least 7 years of relevant experience in Wholesale/Commercial/Enterprise Banking or in Non-Bank FIs/Fintech lenders serving wholesale customers.
• Demonstrated records of overachieving sales target whilst balanced with risk awareness and management.
• Experience in AML, KYC, CDD, creating credit proposals, credit memo writing, and credit structuring.
• Comfortable in cold calling potential clients.
• Good understanding of MSME loan, trade, and cash products.
• Demonstrate high levels of initiative to grow own’s portfolio as well as participate in ad hoc projects to contribute to the bank’s success.
• Adaptable, analytical, problem-solver and decision maker.
• Highly self-motivated to deliver work of highest standard with strong sense of commitment and accountability.
• Energetic, customer service oriented.
• Excellent interpersonal and communication skills.
• Strong team player.

(1) Experienced in F&B operations for at least 2 years.

(2) Independent with initiative.

(3) Maintain daily and monthly reports of outlets.

(4) Preparation of profit/loss statements.

(5) Purchasing of materials if required.

(6) Sourcing for clients to rent stalls.

(7) Daily operations of outlets.