Total 3,615 Manager operations advisor job vacancies in Singapore

Accounts & Financial Management

• Oversee all company accounts and investments
• Create monthly and annual reports to identify results, trends, and financial forecasts
• Manage cash flow by tracking transactions and regularly reviewing internal reports
• Supervise and manage financial department staff, including accountants and financial assistants
• Motivate and lead finance team members by clarifying roles and providing helpful feedback
• Suggest updates and improvements for accounting systems, including payroll and invoicing
• Ensure that all financial transactions are properly recorded, filed, and reported
• Establish and implement financial reporting systems to comply with government regulations and legislation
• Collaborate with auditing services to ensure proper compliance with all regulations
• Develop budgets and financial plans for the company based on research and data reports
• Review all financial plans and budgets regularly to look for cost reduction opportunities
• Examine all financial reports and data closely to check for discrepancies
• Create systems to prevent errors in data collection and calculations
• Report to the CEO with timely and accurate financial information
• Assist the CEO in presenting reports to senior executives, stakeholders, and board member

Trade and Hedge Account Management

• Update trade sheet on a daily basis for physical (bulk and Pakistan account), paper- commodity and currency trade transactions, settlements and wash outs
• Prepare position statement by commodity and account (JV companies and others)
• Ensure documentation for trade contracts, settlement/washout communication – email and letters
• Ensure monthly reconciliation with accounts for currency, physical and paper trade by various accounts, share the signed physical recon statement with the promoter

Memo Account Management

• There are certain memo accounts managed by the company, where in the accounts closure is done as the sales invoice is generated while actual sales realization is yet to happen. The sale has an exposure of commodity price fluctuation and currency exchange fluctuation (sold in diff currency). The key responsibilities are:
• Prepare cost estimate vessel wise and commodity wise
• Coordinate with JV team and ensure discipline and controls for sales data accuracy
• Manage hedge sheet
• Reconcile voyage wise P&L within 7 days of voyage completion and prepare debit/credit (to be raised) statement considering price difference (if any), interest on bank credit and hedge realization

Value Added Business

Value added business includes container and packaged rice shipments.

Key responsibilities include:

• Trade sheet update and daily position reporting
• Customer wise exposure reporting including- sold stock but not yet shipped (commodity price and accuracy) + Shipped stock (currency)
• Collateral Management Agreement (CMA) stock status and pending payment
• Customer wise P&L through operations data (Sale- Purchase price, Freight, Insurance, Interest, Commission, Others)
• Vessel arrival status- daily report

Job Requirements

• 7-10 years in a senior financial management role
• Advanced degree in Accounting
• CPA or CMA preferred
• Excellent accounting software user and administration skills
• Some experience in trade and hedge account management

Job Title: Assistant Operations Manager

Duties:

• Responsible and accountable for effectively managing the day to day operations / allocated contract sites and staff by providing the highest quality, compliant and professional security service to its customers
• Conduct security and safety risk assessment surveys of the assignments
• Conduct investigations and vet incident reports submitted by the security team and prepare conduct AAR of the incident.
• Overall in-charge of day-to-day operations of security personnel to the allocated sites
• Conduct OJT training for new hires and conduct refresher on SOP
• Handle workplace investigation, grievance, and discipline
• Plan and schedule training for security personnel in alignment with PWM requirement
• Plan and conduct periodic exercises to ensure the vigilance of security personnel
• Assist with recruitment and selection of security personnel
• Manage and review security procedures
• Proficient in MS Office

Requirement:

• Minimum 4 years of working experience in the Security Industry
• Diploma qualifications or Equivalent
• SS & above PLRD licensed
• With Class 3 Driving License
• Stress resistant, flexible
• Excellent communication skills and a "people" person
• Good interpersonal skills

Interested candidates, please send in your latest detailed resume to [email protected]

***Only shortlisted candidates will be invited for an interview***

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

A culture of purpose: Where will your BCD M&E career take you?

As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy?

Regional Event Operations Manager

Singapore

The Regional Event Operations Manager is responsible for overall account leadership, serving as the key regional point of contact and accountable for success metrics, account retention, strategic development, and management of the assigned global client account in the pharmaceutical industry.

The Regional Event Operations Manager will provide excellent client and employee support and exhibit leadership in the areas of problem resolution, customer service, technology knowledge, and process/policy adherence.

Your responsibilities

• Directly accountable for overall account relationship and service delivery, delivering on client expectations, and achieving BCD M&E account financial performance. Monitor negotiated savings on total meeting spend to ensure client expectation of savings/cost avoidance is being met.
• Consistently communicate, monitor, measure and evaluate client expectations and service level requirements. Accountable for the appropriate adjustments and alterations of service level requirements as required and corresponding professional delivery on all client objectives.
• Stay ahead of and consistently communicate industry trends, benchmarks, process improvements, strategic plans, technology solutions and BCD M&E products and services to client
• Maintain existing and develop new standard operating procedures (SOPs).
• Conduct monthly and annual budgeting and forecasting reviews for assigned accounts; alert client of any anticipated account/program budget variances or other operational issues and solution resolution options.
• Serve as escalation point for client stakeholders and internal operations teams, provide high level problem resolution. Ensure on-going survey evaluations are conducted and reviewed, ensuring consistency in service delivery and quality.
• Ensure proactive optimization of client account and activity, recommend continuous improvement processes and changes where appropriate.
• Responsible for communicating the clients' global guidelines and process changes to internal teams. RAM must ensure that local teams conduct proper implementation protocol and effective training of processes to guarantee compliance and efficiency.
• Actively support and drive change management internally and with client
• Conduct regularly scheduled client meetings and annual account review with clients
• Work closely with other regional operations managers and global operations director to drive consistency and best practice sharing across regional operations teams.
• Oversee the completion of staff recruiting, hiring, training, development, motivation, and separation as needed.
• This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required for this position. The employee may be asked to perform other duties and responsibilities, as necessary.

We’re looking for you if your profile matches the following:

Essential:

• Diploma or Degree in Event Management or equivalent
• Minimum of 7 years’ experience in client management preferably within event planning industry
• Minimum of 5 years’ experience managing outside vendors, sourcing and negotiating contract services
• Minimum 5 years in supervisory or team lead experience
• Good analytical skills, general understanding of accounting, budget and profit and loss statements
• Strong client relationship and customer service
• Strong communication skills, including public speaking and client presentations.
• Ability to lead and work well under pressure and adapt to ever-changing scenarios
• Able to travel up to 10%, when required

Preferred:

• Bachelor’s degree strongly preferred
• CMP or CMM certification strongly preferred
• Cvent experience and like technology platforms
• Resource management.

What we offer you

This is an exciting experience within an international work environment. You’ll be working with a great international team of colleagues in a dynamic work environment.

How to apply

Click apply now to be considered.

Get to know us

BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group.

This position is not open to third-party recruiting agencies.

Associate / Manager, Operations (Securities, Custody)

Job Responsibilities

· Conduct annual review on counterparty and prepare annual IRS Tax reporting.

· Ensure BAU of custody team including corporation action events, shares conversion, disclosure of ownership and asset transfer.

· Evaluate and identified gap to enhance existing workflow/processes to improve efficiency and operational risk control.

· Ensure timely and accurate processing of corporation action events including but not limited to dividend payments and claims, rights/bonus issue and cash offer for all markets.

· Monitoring corporation action events and shares movements.

· Respond to Trading Representative and relevant stakeholders' queries and requests.

· Comply with internal and regulatory requirements, guidelines, and procedures.

· Ensure documentation in order and accuracy and timely reconciliation of shares.

· Manage timeline and participating in project and system testing as assigned.

· Liaise with external counterparties including Shares Registrar, CDP and foreign custodians for shares custody and corporation action matters.

Requirements:

· Bachelor’s degree in Banking/Finance/Business Management.

· Preferably 3 to 5 years of team lead experience in Corporation Action Events & Custody.

· Adaptable to a fast paced and challenging environment.

· Willing to work on SG public holiday and rotating shifts.

· Working experience in custodian bank would be preferred/plus

Salary: $4000 - $7000

Location: CBD

Working hours: office hours 5 weekdays

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24136

Tel: 6233 0450

WA: 8755-5290

Bryan Huang (R22104680)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Bryan Huang | Registration No: R22104680

Job Responsibilities

· Lead Blockchain venture fund to primarily invest in Blockchain-enabled companies and token projects.

· Responsible for sourcing, evaluating investment deals, negotiation, deal structuring, due diligence, deal closing, portfolio monitoring as well as value creation.

· Oversee fund operations and administration

· Prepare regular reports to stakeholder on the progress of the portfolio companies.

· Supporting fundraising processes and manage the external investor relationship, and new fund formation and fund investment strategy

· Travel on a regular basis is expected

Requirement

· At least 8-12 years of relevant experience in reputable Venture Capital/Private Equity and Investment Banking.

· Successful track record of investing and value add to portfolio companies

· Ability to communicate and write in English and Mandarin fluently to communicate with stakeholders.

· Familiarity with blockchain technology and tokenomics will be a plus

· Strong Good report writing, verbal, and presentation skills

An Operations Manager is responsible for overseeing a company’s organizational processes and operations to ensure productivity and quality1234. Their duties may include5:

• Interviewing, selection, and hiring
• Training new and existing employees
• Planning, assigning, and directing work
• Authoring and discussing with employees performance appraisals
• Addressing employee performance and corrective action plans
• Employee motivation and rewards

AXE THROWING OPERATIONS MANAGER!

Job scope

Primary:

• Managing of day to day operations.
• In charge of our coaches roster and manpower planning.
• Overall in charge of all staff, to manage them and run the day smoothly.
• Handling of backend booking system, customer's enquiries on bookings etc.
• Reports directly to the Founder & CEO.
• Guide and coach throwers on axe throwing safety and techniques.
• To share on axe throwing competition rules and guidelines.
• To facilitate competitions for throwers towards the end of their session.
• Daily checks on serviceability of equipment used.
• Basic upkeeping of cleanliness of our venue.
• Changing of target boards as and when needed.
• Able to work weekends.
• Ensuring good customer service so that our throwers enjoy their time with us.

Secondary:

• Sales of merchandise, food, drinks, and training packages.
• Stocktake.
• Servicing of in-house equipment.
• Any ad-hoc tasks as assigned.

New hiring and placement.

A 1-day orientation and training will be provided for all employees for the above-mentioned job scopes.

Join us in our movement as the pioneer of the sport of axe throwing in Singapore!

Responsibilities:

• Supervise and lead the Operations team in managing the overall operation, maintenance and upkeep of the building
• Responsible for operations budget planning and monitoring, administration and management of contracts
• Implement master schedule maintenance program for all M&E systems and services This includes planning, managing and monitoring to ensure that preventive maintenance is carried out to specifications with compliance to regulatory requirements, and to facilitate and execute building’s upgrading plans accordingly
• Lead and supervise a team of site staff to ensure operational issues are identified and rectified promptly
• Lead in site safety management operation
• Responsible in tender calling and contract management
• Set benchmarks for monitoring performance of key contractors, including regular audits, to ensure that expected standards are adhered to
• Review, improve and make recommendation on SOP and workflows to ensure work efficiency and effective property management
• Develop and maintain good partnership with contractors / vendors
• Oversee all tenancy administration matters
• Build and maintain good rapport with tenants
• Any other duties assigned

Requirements:

• Degree / Diploma in Real Estate, Building, Mechanical & Electrical Engineering or equivalent
• Minimum 8 years’ relevant working experience of which 3 years should be in a managerial capacity
• Sound knowledge of M&E, Civil Security, Fire Safety and Estate Management
• Preferably a qualified Fire Safety Manager registered with and certified by SCDF
• Strong people management, interpersonal and leadership skills
• Strong organizational and communication skills
• Experience in commercial buildings is preferred and Business Parks will be an added advantage.
• Able to work in a fast-paced environment

The Bank of Singapore (BOS) Procurement Operations Team is looking for an energetic and highly motivated member to join our group. Serving the BOS Singapore Operations & Technology Department, the team member will be responsible for handling, reviewing and processing procurement and vendor related requests from Project Managers and Users from the group.

Duties and Responsibilities:

- Liaise closely with Project Managers, Users and Stakeholders to review and prepare sourcing documents such as Statements of Work, Purchase Requisitions and Vendor Management Forms.

- To receive and process all requests such as Purchase Requisitions, Vendor Management requests and any other ad-hoc requests from stakeholders.

- Maintaining Stakeholder relationships and managing expectations while providing high service standards.

- Assist Team Lead to drive Vendor Risk Assessments and Vendor Performance Reviews together with Project Managers and Users.

- Facilitating contractual agreements through DocuSign.

- Provide guidance and advice to users on Procurement Operations Processes.

- Maintaining and reviewing all procurement and admin related records and databases as part of the Procurement Operations Processes.

- Handle general administrative duties such as filling of documents and records, generation of reports.

Requirements:

- Highly motivated and able to work independently.

- Strong knowledge in Microsoft Office Tools like Excel, PowerPoint and Word.

- Fluent in English.

- Resourceful, organised and meticulous with the ability to think outside of the box for alternative solutions.

- Good communication and interpersonal skills.

- Ability to adapt and thrive in a fast paced environment.

• Overseeing retail inventory
• Ensuring product quality and availability
• General maintenance of restaurants
• Familiar with menu and add value to customer's experience
• Ensure high quality of customer service in all areas
• Handle complaints of customer
• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Assist Operations Manager on the management of overall operation and administration of the outlet
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas
• Control outsource labour supply, casual labour and overtime
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply cost

Roles & Responsibilities :

We are looking for a results-driven & motivated Senior Restaurant Manager to meet sales by directing a team of competent staffs to achieve the restaurant’s goals and KPIs.

His main responsibilities not only involve in day-to-day hands-on operations, but hiring and training competent staffs, overseeing kitchen operations, curate menu for events enquiries and motivating the team to achieve sales results.

This senior position must have more than 10 years’ experience in managerial role in order to lead, manage and direct a team of Front-of-house and Back-of-house. Capable of multi-tasks roles to operate the restaurant efficiently and productively with results and manpower. Creative marketing ideas, mindset and have business acumen to propose sales and marketing strategies in order to execute into results.

Operations :

· Managing and overseeing daily operations and ensuring compliance with SOPs practise in the company.

· Overseeing opening and closing teams.

· Manage and train FOH staffs on customer satisfaction to boost up and sustain good reviews for more return customers in view of service, ambient and experience.

· Manage and ensure BOH’s quality of food, plating and food cost are within the cost of goods margin.

· Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure.

· Manage, coordinate and execute seamlessly with Sales, FOH & BOH teams on big group events, Private Function events and Corporate events.

· Fine tuning of SOPs in FOH’s service and BOH’s recipes & quality.

· Overseeing and stand-in as Restaurant Chef during Chef’s absence.

· Working closely with Chef’s on 6 monthly new menu and create menu for events and group parties requirement.

Admin :

· Work with Admin and Finance to ensure the AR/AP invoices are reconcile for month-end P&L data.

· Supervise & oversee Inventory count for Service and Kitchen and account for zero discrepancy of inventory.

· Reporting to Company Directors in monthly Management Meeting

Hiring & Traing :

· Always re-visit for re-learn & re-train of FOH & BOH on SOPs and up-to-date F&B trend and knowledge.

Sales & Marketing :

· Achieve monthly KPIs of sales target.

- Propose monthly promotion for food and beverage sales to achieve sales target.

· Direct staffs on weekly photo taking for social media posting.

Pre-Requistes :

· Minimum a Diploma in Hospitality and Management

· 8~10 Year as an Italian Chef and 3 years in Restaurant Managerial role

· Willing to work 6-day week.

Reporting to the Operations Director (OD), the successful candidate will act as the liaison between School Staff (both Academic and Administrative) and the procurement, events, transport, catering teams and any other external subcontractors deemed necessary to oversee the operations of the site.

They will have responsibility for the development, performance, and delivery all of the above listed operational support to the school to produce smooth and efficient service and delivery solution, maximizing performance & profitability against pre-agreed targets.

The ideal candidate will be well-organized and able to optimize the use of space and equipment while reducing operating costs. Leadership abilities and phenomenal efficiency can set you apart among our candidate pool.

The Designated Deputy Head of Operations is responsible for:

• Manage both the procurement department and the operations team.
• Ensure the procurement processes are in place and maintained, ensuring that all financial planning associated to company spends is analysed thoroughly to meet company’s revenue goals with regards to procurement and budget controls.
• Working closely with the OD – assist to plan, organize the bid solicitation process including drafting and issuing RFQ, RFP, RFI, tenders, developing bid evaluation criteria and guiding clients on processes involved, ensuring the integrity of the competitive process, facilitate bidder debriefings where necessary, and exercise appropriate judgment and tact while ensuring to protect confidential information.
• Liaise with all the key stakeholders such as the OD, Principal, Finance Manager, HoS and department heads to ensure budgets are maintained and orders are placed in the agreed framework and timelines.
• Prepare weekly/ monthly and annual reports records to support annual audit process.
• Build positive working relationship within the team and with external suppliers/vendors and subcontractors for existing and new potential business opportunities.
• Effective line management of the procurement executive and operations executives.
• Manage and drive forward strategically, all operational need with external providers such as the catering company and the transport company. Ensuring a high level of customer service at all times. Reviewing policies and procedures related to both sections to ensure consistent improvements and smooth daily operations within these sectors.
• Working with the OD – support the Facilities Manager to ensure the H&S requirements across all subcontractors and operations are maintained to ensure the site is safe, secure, and running efficiently to create long term financial budget strategies for site improvements.
• Support in all related elements to drive the efficiency of the department and the Business / Operations team forward at all time to maintain a high level of efficiency and work performance.
• Support other departments in the team as needed during high peak periods such as the IT team, Facilities and any other area of the shared department as a whole.
• Support with summer planning for big projects and the increase of large deliveries and installations across the site.
• Ensuring that the team understands their duties and their roles within the school and that all targets are met, with clear holiday programs in place.
• Ensure the smooth running of the team and school as a whole, acting as the main liaison with all staff, parents and the DCIS community for any transport / events / catering requirements and needs.
• Ensure high quality of services supplied by all third-party subcontractors and ensure all SOPs/KPIs set out are met and adhered to.
• Contribute to training and development of the team and school as a whole.
• Reporting (content and format as agreed) on a monthly basis or as otherwise required.
• Asist in developing plans for team activities to include strategy to achieve agreed targets.
• Ensure that all third-party suppliers have submitted their child protection documentation to go on file and uploaded to Sphera accordingly.
• Advising on energy efficiency and cost-effectiveness.
• Source and liaise with vendors and suppliers to ensure cost savings. Conduct annual tendering processes to ensure all maintenance contracts are efficient and within budgets.
• Delegate authority and responsibility to team with supervision, accountability, and review.
• From time to time, you may be expected to be part of special projects as are reasonably required of your job role.
• You must contribute towards the smooth running of the school generally.

Person Specification

Qualifications / Training

Bachelor’s Degree

Experience / Knowledge/ Skills

Minimum 5 years working experience within a similar role

Good cross-cultural, interpersonal & communication skills to interact with diverse nationalities and cultures with strong leadership skills

Experience of having worked within a service delivery sector, education sector experiences a bonus

Good analytical skills and evaluation of ROI, KPIs

Outstanding written and verbal communication skills

Excellent time management skills and flexibility in dealing with multi-functional tasks

Personal Attributes

Creative and technical thinking ability

Self-motivated, flexible and adaptable to different tasks at hand

Proactive and able to prompt others to ensure deadlines and targets are achieved, calm working under pressure

Uses evidence to support arguments or positions taken

High level of integrity

SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Head Sommelier to join our pre-opening team.

Job Purpose

The Head Sommelier oversees the outlet's wine operations. He supervises the performance and training of the subordinates in beverage operations. He consults customers on wine selection. He monitors customer satisfaction and organizes wine tasting. He monitors beverage costs and performs inventory control.

Principal Accountabilities

• Administer purchasing and receiving procedures.
• Analyze alcoholic beverage business.
• Analyze service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Develop menu.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Implement project administration processes.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage customer service.
• Manage food and beverage operations.
• Manage site/outlet and equipment maintenance
• Manage training.
• Provide information for management decision making.

Communication & Working Relationships

• Interacts with customers and shows willingness to serve them with a pleasant attitude
• Communicate professionally with the supervisor in charge

Knowledge, Skills, and Experience

• Minimum 2-3 years of experience in similar positions in a high-volume, high end restaurant with Nightlife experience
• Good in English
• Good communications and interpersonal skills
• Customer oriented with a positive attitude and smiling face
• Cooperative and self-giving team player
• Ability and willingness to perform under stress
• Positive and high energy level

Physical Requirements of the job

The job of the head sommelier may require:

• Physical handling of products such as glasses, decanter and wine bottles
• Covering different shifts and working during public holidays
• Stressful conditions
• Standing for long hours

Responsibilities :

Operations (Food Court)

· Sales, Cost & other Kpis

· Oversee Tenants, contractors & ensure customers’ dining experience is at excellent level through, clean, hygienic, organised four court serving good food & excellent service.

Hygiene matters, dishwashers & cleaners & attend to pest control contracts, 8& NEA personnel where required.

Tenants needs for cutleries, POS machines issues. On line delivery (smooth operations)

Assist to source for tenants to replace outgoing ones where necessary & dealing with tenants enquiries on tenancy agreement terms,

· Staff roster deployment in conjunction with HR

· Liaise with Sales & marketing & product managers on customers’ needs, menu & on line delivery mstters

· Together with relevant stakeholders, administer compliance to various licences & permits (SFA, Halal Certification FSC, NEA etc.)

General

· Overall in charge of food court operations & related activities

· Review processes for continuous improvement

· Staff Training & Appraisal including discipline in liaison with HR

· Undertake any other adhoc projects/ tasks assigned by MD

Attributes & Qualifications

Minimum 5-10 years’ experience in Food & beverage business, food courts preferred.

· Planning skills with excellent communication

· Resourceful & able to work with different stakeholders, team worker & articulate well.

SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Assistant Restaurant Manager to join our pre-opening team.

Job Purpose

The Assistant Restaurant Manager is responsible for:

• Assisting the Restaurant Manager in all the Restaurant Operations
• Managing the daily operations of the restaurant
• Mentoring and coaching of all FOH staff to achieve the objective of providing the highest level of customer service
• Performing as an effective link between management and staff

Principal Accountabilities

• Ensures the efficient and profitable management of the restaurant.
• Contributes to management and department meetings.
• Keeps the Restaurant Manager up to date with relevant issues in the restaurant and gets their input and advice where necessary.
• Ensures that the stock take figures are completed and accurate as per company requirements
• Covers for floor supervisors during emergency vacations and Ad-hoc leaves
• Observes compliance with the company’s policies and procedures, as well as, governmental laws and regulations
• Supervises the opening & closing of the restaurant
• Ensures the proper cleaning and lighting of all restaurant internal and external areas
• Supervises a daily-check up on the smooth performance of all restaurant machinery and equipment
• Maintains safe working conditions for employees and customers; resolves safety concerns quickly
• Ensures the proper appearance (condition of uniforms) and grooming of assigned staff members
• Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
• Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings
• Assists in the restaurant staff working schedules
• Establishes rotation schedule of new employees and trainees
• Motivates and develops staff, in order to encourage their professional development
• Handles guest problems and complaints
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
• Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
• Performs other duties pertinent to this job as assigned.

Communication & Working Relationships

• Works closely with Restaurant Management and supervisors to ensure the delivery of information
• Coordinates with different departments in the Restaurant to guarantee effective communication and to ensure information transmission at all times
• Interacts with customers to follow-up on their satisfaction, requests, and complaints

Knowledge, Skills, and Experience

• BA degree in Business Administration, or a Hospitality Degree from a reputable University
• Minimum 5 years of experience in similar positions in a high-volume, fast-paced restaurant
• Fluent in English
• Excellent computer skills, especially in Microsoft Windows applications
• Excellent Interpersonal, communications, presentation, and marketing skills
• Outstanding customer service skills
• System oriented
• Positive and energy level
• Highly cooperative team spirit
• Problem-solving skills

Physical Requirements of the job

The job of the Assistant Restaurant Manager may require long hours, covering different shifts and working during public holidays

For the Love of Laundry is Singapore's leading premium non-toxic laundry and dry cleaning provider. In 2023, we are voted #1 green and sustainable laundry & dry cleaning brand by over 25000 Expat Living readers!

We are looking for the right leader to fulfill a challenging but rewarding role. This role will be in the driving role to deliver the high level of standards and quality that our customers deserve!

Job Description

• Fully accountable for entire end-to-end factory operations from the moment the garments reach the factory to departure.
• Managing, mentoring, guiding and motivating an average of 20 laundry operators of diverse backgrounds.
• Set standards for all staff and manage their growth and development to achieve the optimal productivity.
• Work closely with suppliers and vendors to ensure all equipment are serviceable at all times.
• Overseeing the quality of all garments prior to final packing and ready for delivery.
• Work closely with customer service team to resolve customer and quality issues.
• Ensuring standards and procedures comply with company and safety requirements.
• Constantly review policies, SOPs and standards and recommend improvements to achieved desired business and quality outcome.
• Work closely with the General Manager to manage cost while not compromising on productivity and quality.

Requirements

• Fluency in English in both verbal and written communication
• Diploma or relevant qualification.
• Team player with positive attitude.
• Good communication skills.
• Attention to details.
• Possess a process-driven and systematic mindset.
• Customer-orientation.

Job location at Pioneer/Jurong West. 6 days work week (Mon to Sat).

Prior laundry experience will be an advantage but not necessary. We are looking for a hands-on leader on the ground with a process-driven mindset.

Training will be provided to impart relevant skills and knowledge.

Our Client

Our client is a globally renowned education entity in Singapore. In line with continued growth aspiration both here as well as the region they are currently recruiting for a General Manager, Leasing & Operations to join their expanding team.

Role Overview

Reporting to Group Chief Operating Officer you will lead a sizeable office in overseeing the development and management of commercial leasing and operations of the organisation's retail and F&B spaces in Singapore. This includes strategic curation and redevelopment of the organisanisation's current tenant-mix to rejuvenate vibrancy in its community / ecosystem, whilst observing the financial priorities of the organisation.

Ideal Profile

The ideal candidate comes with over 15 to 20 years of commercial leasing and operations management experience, including rejuvenation / tenancy redevelopment or curation experience, preferably with a leading retail mall operator in Singapore. You have proven capability in managing stakeholder relations across levels, and operating in a fast-paced, matrix environment. We welcome your application via LinkedIN.

Company Registration Number: 201622755N

EA Licence: 19C9859

Registration Number: R1441040

We regret to share that due to very specific requirements we could only reach out to talents with highly relevant experience.

We are a shipchandler company supply vegetables and fruits for shipping company. We are hiring an Ship Management Operations Manager position for expanding the team performance.

Job Duties:

- Build up team spirit.

- Able to cope with the multi-task duties given.

- Purchases of goods.

- Interact with customers.

- Can handle emails and response to customers promptly.

Interested parties, please leave a resume here. Thank you.

About this role:

We are seeking a passionate and experienced Senior Operations Manager to join us and play a vital role in ensuring the smooth and efficient day-to-day running of Tsao Foundation. In this position, you will be responsible for ensuring the Foundation runs smoothly across a variety of domains and overseeing all operational aspects of the Foundation, with a view to ensure cost efficiency, effectiveness, and compliance.

Key domain areas:

• Central Office Operations & Administration

• Facilities Management & Reception Areas

• Emergency Action Plan & Business Continuity Plan

• Workplace Safety and Health

Key Accountabilities & Responsibilities:

Central Office Operations & Administration

• Provide strategic oversight and leadership for all operational functions of the Foundation.

• Develop, implement, and monitor operational office policies, processes and procedures to ensure efficiency and effectiveness.

• Manage operational staff and activities, budgets and assets within agreed expenditure levels. Responsible for annual operational budget, forecast, and management reporting.

• Identify and implement improvements to streamline operations and reduce costs.

• Manage and provide central administrative and logistics support. Procurement of all common office supplies.

• Develop and maintain strong relationships with key stakeholders. Identify, negotiate, and manage supplier/vendor relationships and timely review of agreements.

• Maintain non-IT office assets and inventory and oversee their maintenance.

• Manage risk and ensure compliance with all relevant regulations, charity regulations.

• Contribute to the strategic development of the Foundation by providing insights and recommendations.

Facilities Management

• Ensure all facilities and work premises are well kept, running efficiently, and complying with our branding as well as workplace safety and health protocols.

• Develop and administer preventive maintenance and renovation programs, working closely with the vendors such as contractor, architect, and designer (internal or external).

• Oversee maintenance and upkeep of all items related to facility management, physical security and housekeeping as well managing the office cleaning services.

• Manage the rental agreements and maintain strong relationships with operators of all premises such as, but not limited to, HDB and the landlord.

• Supervise all staff or contractors responsible for facility management, maintenance, renovations, housekeeping and conduct regular job performance reviews.

• Oversee and ensure compliance with all regulatory, licensing, safety, and environment requirements.

• Ensure the practice of a well-kept, conducive environment with friendly policies and approaches.

• Responsible in renewing the general insurance, licensing, and risk management.

Reception

• Manage and oversee the operations of the reception areas at all premises.

• Ensure that the reception is adequately manned with well-trained staff, enabling the provision of friendly and efficient customer service.

• Function as a central resource for staff and visitors.

• Supervise, manage and train reception staff and review staff’s performance.

Emergency Action Plan

• Review and update general as well as fire safety policies and evacuation procedures to ensure compliance with relevant authorities.

• Design and implement safety regulations and precautions and ensure that staff are prepared for emergency and rescue operations.

• Conduct staff induction in fire safety and evacuation procedures.

• Plan and conduct fire drill.

Business Continuity Plan

• Maintain an updated Business Continuity Plan (BCP) in consultation with the BCP team.

• Participate as a key member of the BCP team.

Workplace Safety and Health

• Coordinate the Workplace Safety and Health (WSH) team.

• Participate as a key member of the WSH team.

Others

• Perform other related duties as assigned

Delegating responsibilities and supervising business operations

resolving conflicts or complaints from customers and employees

maintaining a clean tidy business ensuring that signage and displays are attractive

ensuring staff members follow company policies and procedure

other duties to ensure tha overall health and success of tha business

time and project management skills

commitment to providing exceptional services to customers and support to staff members

Responsibilities:

• Strategize, coordinate, oversee, and schedule day-to-day operations in alignment with sub-departmental structures.
• Support in attaining business objectives.
• Prepare quotations for parts sales.
• Follow up with customers to finalize orders, ensuring receipt of purchase orders prior to delivery.
• Monitor operational performance and devise strategies to achieve desired outcomes.
• Provide guidance and leadership to operational teams.
• Address service-related employee issues or grievances and uphold a high level of departmental motivation.
• Plan and coordinate logistical matters within sub-departments.
• Offer 24/7 customer support via telephone and on-site attendance.
• Foster strong customer relationships through timely client visits.
• Coordinate training sessions for clients or within the customer service team.

Requirements:

• Minimum Diploma
• Experience in service team / customer service team
• Good communication skills

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Samuel Goh

EA License Number: 22C1430

Registration Number: R23112614

Cleaning Operations Manager

Job Description:

The Cleaning Operations Manager is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he strategizes and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He also mentors the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He is expected to be at our project sites and build relationships with our clients and work closely with the Cleaning Operations Executive as part of his role.

This requires him to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Critical Work Functions:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

Oversee the conduct and review of contingency plans
Endorse emergency and crisis management response plans, processes and procedures
Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
- Ensure cleaning teams adhere to safety measures to during cleaning operation
- Assist in budget planning for cleaning operations
- Review daily cleaning job reports for submission to management
- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
- Covering of manpower if needed (requires you to do hands-on cleaning)
- Recruiting of manpower for projects
- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites
- Identify and recommend suitable equipment and/or technologies to improve cleaning operations
- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirement:

· Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.

· At least 7 year(s) of working experience in the related field is required for this position.

· Preferably Managers specializing in General Work (Housekeeper, Driver, Dispatch, Messenger, etc) or equivalent.

· Full-Time position(s) available.

Job Purpose : Overseeing the vehicle recovery operations to ensure departmental KPIs are being met.The Operations Manager shall also represent the Company to handle public feedback and to liaise with various governmental authorities for all expressway vehicle recovery operations and activities including crisis, emergency exercises and other major national incidents or events.

Core Duties

• Develop and document standard and emergency operating procedures for Towing and Vehicle Recovery operations. Identify gaps and relevant correction actions to improve departmental KPI
• Oversees Fleet and Manpower status to ensure optimized utilization rate during daily operations
• Resolve problems concerning towing, vehicle recovery, or members of public issues unsolved by supervisory personnel
• Analyze the operational impact of proposed changes, such as routing and vehicle standby locations
• Interview, select and train supervisory and operational personnel. Conduct disciplinary investigations and hearings when required
• Prepare, vet and submit required reports to relevant stakeholders within the stipulated deadline
• Represent the Company as key personnel in dealings with key partners and governmental agencies

Job Specification

• Degree in transportation management or related disciplines
• Possess at least a Class 3 driving licence
• Preferably with working experience in emergency response agencies
• Must be able to communicate verbally concisely and effectively
• Able to write reports in English
• Shall be courteous and tactful when dealing with the public or customers
• Shall remain calm and in control when facing disaster-grade environments
• Prior knowledge and experience in executing and directing large-scale vehicle recovery operations such as chain collisions, vehicle recovery and craning and multiple heavy vehicle overturning is an advantage
• Familiar with rules under the LTA Act and RTA is an advantage

We are seeking a dynamic and experienced individual to oversee the day-to-day operations of our thriving wellness center. As the Wellness Centre Manager, you will be responsible for a variety of tasks aimed at ensuring the smooth functioning of the centre and delivering exceptional service to our valued customers.

Responsibilities:

• Manage and coordinate the daily operations of the wellness center, including staff recruitment, scheduling, and supervision.
• Uphold high standards of service quality and cleanliness to ensure a welcoming and hygienic environment for customers.
• Cultivate positive relationships with customers to enhance their experience and foster loyalty to the center.
• Oversee front desk duties, including managing inquiries, bookings, and customer interactions.
• Develop and implement creative package offerings to attract and retain customers.
• Work towards achieving sales targets through effective marketing strategies and promotions.
• Continuously evaluate and improve operational procedures to optimize efficiency and customer satisfaction.
• Collaborate with the team to maintain up-to-date knowledge of industry trends and best practices.

Requirements:

• Minimum of 2 years of experience in a similar managerial role within the wellness or hospitality industry.
• Proven track record of successfully managing staff and operations to deliver exceptional service.
• Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal abilities to build rapport with customers and motivate staff.
• Knowledge of beauty and body treatments, with relevant certificates preferred.
• Proficiency in sales techniques and experience meeting or exceeding sales targets.
• A passion for wellness and a commitment to promoting holistic health and well-being.
• Flexibility to work evenings and weekends as needed to accommodate the center's operating hours.