Total 666 support analyst job vacancies in SG OFFICE - ROBINSON ROAD

About Us

=DREAMS (Singapore) Limited is a first-of-its-kind secular, co-ed weekday residential model that provides after-school academic and holistic support to promising and aspiring children from low-income households. She aims to empower them to dream of a future where they are not limited by family circumstances.

We are excited to welcome a dedicated and experienced individual to the role of Residential Support Coordinator. In this crucial position, you will play a pivotal role in providing exceptional residential support services for our incoming scholars. Your main objective will be to stay on campus, ensure scholars' well-being, safety, and a smooth transition into our residential facilities whilst upkeeping the campus to be vibrant. You will collaborate closely with scholars, their families, and other stakeholders to foster a positive and supportive living environment.

Interested candidates may submit their resume to [email protected]

KEY RESPONSIBILITIES

Scholar Routine Care and Support:

• Live in campus with scholars and provide routine care and support, including assistance with meals, waking up, and lights out duties, ensuring scholars' well-being and adherence to daily schedules.
• Coordinate and oversee the security, facilities/ cleaning to upkeep and optimise the residential environment for the scholars

Role Modelling and Wellbeing:

• Serve as a positive role model, demonstrating professionalism, responsibility, and respect, while staying vigilant to ensure scholars' safety.
• Offer general emotional support, contributing to a positive living environment for scholars within the residential community, collaborating with other staff members as needed.

Residential Policies and Procedures:

• Communicate, promote, and enforce residential policies and procedures, ensuring compliance and adherence by scholars.

Collaboration and Coordination:

• Collaborate with internal departments, such as Scholar Development Executives, Programme, and security, for a holistic approach to scholar support. Build relationships with external partners to enhance residential support services.

Crisis Management:

• Be prepared to handle emergency situations, including fire safety and first aid, following established protocols to ensure the safety of all residents.

Residential Events and Programming:

• Support residential events, activities, and programs that promote community engagement, cultural exchange, and personal growth among scholars.

Administration/Operations and Facilities Support

• Support in procurement, upkeeping of facilities and administration duties for the daily/event operations of the campus.

QUALIFICATIONS

• Diploma or degree in a relevant field, or equivalent experience.
• Previous experience in residential support or student services is a bonus.
• Strong interpersonal and communication skills, connecting effectively with scholars from diverse backgrounds.
• Knowledge of youth engagement theory and cultural sensitivity
• Demonstrated crisis management.
• Excellent organizational and multitasking abilities.
• Ability to work independently and collaboratively within a team-oriented environment.
• Mandatory to stay on campus, working rotational night and morning shifts, including Sunday evenings, with Friday early dismissal, as required.

Only shortlisted candidates will be notifed.

Senior Financial Analyst (Medical Devices)

Our client is a leading medical device brand and is headquartered globally in the US. They are looking for a dynamic finance business partner for their SEA region to report into the FP&A Manager based in Singapore.

• Work with the commercial team to drive the development of strategic (multi-year) long-term financial plans, encompassing market landscape, and capital requirements.
• Develop and implement short-term financial and operational plans (budgets and forecasts).
• Ensure financial results and related reporting requirements are accurate and submitted to Asia Pacific region in accordance with all deadlines.
• Ensure that business and financial plans include defined and measurable initiatives and programs aligned to support such plans.
• Set business framework for managing business investments, resource allocations, business planning, operations and performance measurements.
• Provide financial modelling, financial analysis and valuation support for acquisitions, long-term contracts and other ad-hoc financial projects
• Proactively monitor and put in place performance reporting processes to ensure both short-term and long-term objectives are met.
• Provide management team with insightful decision support/business analysis.
• Ensure pricing and investments support business growth and continued profit improvement.
• Coordinate Control and Compliance initiatives, Accounting /Audit activities and effective working capital management.

Successful Applicant

• A graduate degree in Finance or Accounting is required.
• Experience with managing through organizational challenges.
• 6+ years of experience in operations management or equivalent experience supporting the business as a finance partner.
• Demonstrated strategic, conceptual, and analytical skills, including a solid understanding of relevant commercial activities.
• Multi-national company experience with specific success working for US- based companies.
• Excellent communication skills with ability to effectively interact with all levels of a company.
• Ability to travel throughout the Asia Pacific region.English fluency is a must and a solid understanding of the Asia region is desired.
  

Job Description & Requirements:

• Work with team to conduct primary and secondary search, do data compilation and analysis report.
• Brainstorm and source for marketing ideas, involve in development of marketing strategies and plans, implement marketing activities.
• Support in project operations and management including liaising with the relevant stakeholders and partners.

We are constantly seeking for dedicated talents to join our practice. To be part of our team, you should possess:

• Minimum degree in Marketing, Business, Management or equivalent
• Minimum 2 years experience in consultancy or equivalent
• Excellent verbal and written communication skills are essential
• Able to multi-task and have a strong capability to meet deadlines and client expectations
• Possess excellent analytical skills, strong attention to detail and able to work with minimal supervision
• Must be a collaborative team player, who takes initiative and possesses flexibility
• Proficient in MS office
• Outspoken with excellent communication and interpersonal skill
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment.

Role:Business Analyst

JD:

Accounting,Payments,Liquidity Management

Key Responsibilities:

Stakeholder Engagement: Build and maintain strong relationships with stakeholder, understanding their needs, and providing strategic guidance on the solutions.

Solution Design: Lead the design and development of virtual account, and liquidity management solutions tailored to meet stakeholder requirements, considering industry best practices and regulatory considerations.

Delivery Management: Manage end-to-end delivery area, including scoping, planning, execution, and stakeholder management, ensuring delivered on time and within budget.

Product Expertise: Stay abreast of industry trends, emerging technologies, and regulatory changes in the corporate transaction banking space, and translate insights into actionable recommendations for stakeholders.

Risk Management: Identify and mitigate risks associated with transaction banking initiatives, ensuring compliance with regulatory requirements and adherence to SMBC’s internal policies and procedures.

Team Leadership: Mentor junior team members, providing guidance and support to foster their professional development and enhance overall team performance.

Thought Leadership: Contribute to the development of thought leadership content, including white papers, articles, and presentations.

Primary Skill Sets:

Good Knowledge and understanding of Payments, Virtual Account management and Liquidity management. Experience in working with such systems across geographies, particularly APAC.

Knowledge of Virtual Account Management (VAM):
• Understanding of virtual account structures and their applications in banking.
• Ability to design and configure virtual account solutions to meet business requirements.
• Experience in setting up and managing virtual accounts to optimize cash flows and streamline reconciliation processes.
• Familiarity with the technology platforms and software used for virtual account management.
• Knowledge of virtual account reconciliation processes and tools.

Knowledge of Liquidity Management (LM):
• Proficiency in liquidity forecasting techniques and cash flow analysis.
• Understanding of liquidity management principles and techniques.
• Ability to develop and implement liquidity management strategies to ensure sufficient cash availability for operational needs while maximizing
returns on excess cash.

We are looking for Data Specialist to be part of Regional Analytics Team supporting AP Analytics activities. In this role, you will be working with various stakeholders utilizing both internal and external data points to generate good and useful data sources that the Analytics Team can work on to provide Business Decision Reports.

Responsibilities

• Support regional field and partner analytics through rigorous data management- facilitating business success by ensuring data availability and accuracy, driving data projects to design and generate crucial information for different business needs and stakeholders where required
• Manage existing data to create consistent structure and improved accuracy, working from multiple data sources to synthesize and generate key datasets for KPI tracking (sales, prices, contracts, etc.)
• Establish rules for data consistency among regions and projects, preparing and distributing reports with key business information, or customer level product usage and contract requirements
• Provide data management on key information related to sales, prices, contracts, special agreements, agreement programs (rebates, admin fees, pricing reviews), customer affiliation and customer grouping in CRM systems, ensuring data integrity and accuracy
• Support implementation and operation of foundational functional infrastructure such as data pipelines between internal data sources and internal or external data marts
• Plan and execute projects to enable new capability, implement data tools, and design data visualizations for effective communication
• Act as data product owner for one or more capabilities delivered by the team—which include 1) providing support, subject matter expertise, and point of contact for our analytics tools and data assets, 2) driving strong activation and adoption of analytics capabilities, and 3) maintaining operation of platforms
• Work with analytics team stakeholders to understand analytics needs and apply our capabilities to those needs
• Promote best practices for data analysis, management, and insights communication
• Participate on cross-functional teams (internal and external vendors) to facilitate an enhanced understanding of available data, analyses, and systems

Job Summary:

We are seeking a skilled Business Analyst with expertise in the consumer and retail credit domain to contribute to various projects and initiatives. The ideal candidate will play a key role in requirements gathering, functional specification reviews, user acceptance testing, and live verification, ensuring alignment with design principles and data architecture.

Key Responsibilities:

Requirements Gathering & Documentation:

Collaborate with stakeholders to gather and analyse user stories and requirements, particularly from credit risk analysts, regarding data and dashboard needs.

Functional Specification Review:

Review and ensure requirements align with design principles and data architecture. Provide constructive feedback on solution proposals from technical teams.

Data Querying & Management:

Utilize SQL and other data querying tools for data wrangling and handling data schemas to support project initiatives.

Process Evaluation & Improvement:

Assess existing BAU processes, identify areas for improvement, and propose actionable solutions.

Scrum Participation:

Join regular scrum meetings and user story grooming sessions to ensure enhancements meet business requirements, budget, and timelines.

Collaboration with Technical Teams:

Work closely with (Tech) data factory and READ teams to implement solutions that address stakeholder needs.

Familiarity with Loan Systems:

Demonstrate expertise in consumer credit loan systems, including secured lending products (e.g., LEAPS ORIGINS, Finacle) and unsecured products (e.g., VisionPlus).

Collection Management Systems:

Experience with collection management systems such as Debt Manager and Aspect/Cisco auto dealer.

Data Discovery and Lineage:

Leverage knowledge of Collibra for data discovery and understanding data lineage within ADA/DL (data warehouses).

Workshop Participation:

Engage in various workshops related to business unit initiatives and contribute to the development of strategic solutions.

Required Skills and Qualifications:

· Proven experience in the consumer/retail credit domain.

· Strong hands-on experience with data querying (SQL) and data management.

· Familiarity with relevant loan systems and collection management systems.

· Excellent analytical and problem-solving skills.

· Ability to communicate effectively with technical and non-technical stakeholders.

· Experience with agile methodologies and working in scrum teams.

Preferred Qualifications:

· Bachelor’s degree in a related field (e.g., Business, Finance, Information Technology).

· Experience with data governance tools, particularly Collibra

Job Description

We are seeking a Salesforce Business Analyst to join our dynamic team for a 12-month contract. The successful candidate will leverage their expertise in Salesforce to guide the implementation of critical systems, working closely with stakeholders to define business requirements and ensure successful project delivery in an Agile environment.

As a Salesforce Business Analyst, you will play a key role in analyzing business processes, gathering requirements, and applying your deep knowledge of Salesforce capabilities and limitations to provide tailored solutions. You will collaborate with cross-functional teams and stakeholders, translating business needs into technical requirements.

Key Responsibilities

• Gather, analyze, and document business requirements to ensure a clear understanding of the project's goals.
• Apply knowledge of Salesforce capabilities and limitations to guide system implementations, ensuring solutions align with business objectives.
• Collaborate with stakeholders, development teams, and other business units to provide solutions that meet business needs and optimize Salesforce functionality.
• Serve as a liaison between business users and technical teams to ensure clear communication and delivery of requirements.
• Ensure projects are executed in an Agile environment,contributing to sprint planning, backlog management, and user story creation.
• Work closely with developers and administrators to validate that Salesforce configurations and customizations align with business needs.
• Provide ongoing support and training to business users on Salesforce features and functionalities.

Qualifications

• Education:
  • Diploma or higher, with preference for candidates who graduated from Business, Computer Science, Information Technology, or Engineering disciplines.
• Certifications:
  • Salesforce Certified Business Analyst.
  • Salesforce Administrator Exam (CRT101) certification.
  • Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM), or equivalent certification in Agile methodologies.
• Experience:
  • At least 3 years of experience as a Business Analyst, Scrum Master, Product Owner, or equivalent role in Agile projects.
  • Strong understanding of Salesforce capabilities,limitations, and configuration options.
  • Proven experience in gathering requirements, documenting business processes, and leading implementations for Salesforce projects.
  • Experience working in cross-functional teams with Agile methodologies is highly advantage

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR44158

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Shell Script, SQL, Spark, Python, System Diagram

Job Objectives

To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities

Key Responsibilities

· Participate in end-to-end projects for system implementation of machine learning system

· Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

· Liaise with application teams across group and countries build the enhancements according to the technical solution plan

· Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

· Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

· Perform data mapping and process mapping with interfacing applications

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

· Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

· Test, maintain and recommend software improvements to ensure strong functionality and optimization

· Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

· Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

· Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

· Manage project change request approval windows and deployment schedule

· Facilitate and provide technical and testing support before and after production deployment

· Liaise with other units across IT and Business in the organization

· Manage external vendors for project delivery within schedule

Key Requirements:

Must Have

· More than 10 years assuming techno functional role in either compliance technology or machine learning domain

· At least 8 years of experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

· At least 8 years of experience in application and database design and

· Ability to multitask effectively and handle large amounts of data

· Highly driven, pro-active and a strong team player

· Excellent interpersonal skills and written and verbal communication skills in English

Techno functional candidate not too technical profile.

Domain Compliance – first preferred / second Risk / third Finance domain.

Looking on Compliance domain.

Experience to sense compliance domain

Business analyst role able to liase with site business / design / analysis user discussion

Minimum 10 to 15 years’ experience.

Good to Have

· Experience in Hadoop ecosystem and technologies

· Experience in NoSQL database or Big Data

· Experience in Git, Jenkins, JIRA

· Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Summary:

The Assistant Manager of IT Support / Senior IT Executive will support the IT team in overseeing the day-to-day operations of the hotel group’s IT systems. This role will be responsible for maintaining and optimizing IT infrastructure, providing technical support, and assisting in the implementation of IT projects across the group’s properties. The position requires hands-on experience in managing IT systems, troubleshooting, and ensuring that technology supports both operational efficiency and guest satisfaction.

Key Responsibilities:

1. IT Operations and Support:

• Assist in the management of daily IT operations, including monitoring systems, networks, servers, and storage across hotel properties.
• Provide technical support to hotel staff and corporate employees, ensuring timely resolution of IT-related issues.
• Maintain and update IT systems to ensure their optimal performance and security.

2. IT Project Support:

• Assist in the execution of IT projects, including upgrades to systems like Property Management Systems (PMS), Point of Sale (POS), and guest-facing technologies.
• Collaborate with the IT Manager and other stakeholders to ensure IT projects are completed on time and within scope.

3. Cybersecurity and Compliance:

• Support the implementation of cybersecurity measures to protect the company’s IT environment from internal and external threats.
• Assist in performing security audits and vulnerability assessments to ensure compliance with corporate policies and relevant regulations (e.g., GDPR, PCI DSS).

4. Infrastructure Maintenance:

• Assist in the configuration, maintenance, and monitoring of IT infrastructure, including servers, networks, and cloud solutions.
• Ensure the integrity, security, and availability of IT systems through regular backups, patch management, and system monitoring.

5. Technical Support and Troubleshooting:

• Provide first-level support for technical issues encountered by hotel properties, ensuring efficient troubleshooting and escalation when necessary.
• Work closely with hotel IT teams and third-party vendors to resolve system and hardware issues.

6. Vendor Management:

• Assist in managing relationships with IT vendors, service providers, and contractors to ensure effective delivery of IT services and solutions.
• Assist in evaluating new technology solutions and recommend improvements to current systems where needed.

7. Reporting and Documentation:

• Maintain accurate documentation of IT systems, configurations, processes, and troubleshooting guides.
• Prepare and submit regular reports on system performance, incidents, and project progress.

Qualifications:

• Education: Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: 3-5 years of experience in IT management or systems administration, preferably in the hospitality industry.
• Technical Expertise: Strong knowledge of IT infrastructure (e.g., networks, servers, storage) and experience with hotel-specific systems like PMS and POS.
• Problem-solving Skills:Ability to diagnose and troubleshoot technical issues efficiently.
• Communication Skills: Strong interpersonal and communication skills for collaborating with internal teams and external vendors.

Preferred Skills:

• Experience with hospitality systems and applications (e.g., PMS, POS, guest experience technologies).
• Familiarity with cloud computing, cybersecurity best practices, and IT compliance standards.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA) are a plus.

Responsbility:

• Developing in-depth product knowledge in software and hardware, data analysis, flow cell chemistry and library prep kits
• Providing 2nd-line technical support in resolving issues
• Handling customer feedbacks, analyzing issues, prioritizing their resolution by Product Management
• Rolling-out solutions to the wider technical support teams
• Reviewing customer-facing documentation for clarity and accuracy
• Preparing the support team for the launch of new product

Requirements:

• A PhD degree in a relevant field like Molecular Biology, Genetics, Life Sciences etc..
• 3+ years commercial exporuse in the biotech/biomedical industry
• Prior experience in a field or office-based technical support role
• Prior experience in handling product complaints, doing risk assessments, collecting product feedback; and working with teams like Product Management, Product Development, Quality Assurance etc
• A background of lab experience with knowledge and understanding of genetics, molecular biology, cell biology and related fields. In addition, theoretical knowledge and experience of novel experimental design, sample preparation methodologies, data analysis and biological phenomena interpretation. We would be looking for knowledge and experience on NGS platforms along with experience in presenting, teaching or training other scientists!
• We expect technical competency to understand and clearly discuss fundamental theory and principles of experimental design, techniques and results; to stay current in technical knowledge. Proficiency with data visualization and analysis techniques is desirable but not essential!
• Prior experience in developing and improving processes for product usage and support is desirable, as is an understanding/experience of handling product complaints and managing product quality.
• You should have an approachable manner that encourages interaction with others and a strong commitment to customer satisfaction. You will be an excellent troubleshooter and able to manage different priorities.

Job Title: Admin Support Specialist

Job Description:

We are seeking a motivated and organized Admin Support Specialist to assist with various administrative tasks, including managing quotations, handling project accounts, and responding to inquiries across social media and email. The ideal candidate will have strong Excel skills and excellent communication abilities.

Key Responsibilities:

• Quotation Management: Create and manage simple quotations using Excel, ensuring accuracy and timely updates.
• Project Account Management: Assist in maintaining project accounts in Excel, tracking expenses, and providing regular updates to the team.
• Inquiry Management: Respond to inquiries received via social media platforms and direct email, ensuring a professional and prompt response.
• Administrative Support: Provide general administrative support as needed, including data entry, filing, and maintaining records.

Requirements:

• Proficiency in Microsoft Excel (formulas, charts, etc.).
• Strong communication skills, both written and verbal.
• Experience with social media platforms and customer engagement.
• Excellent organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks effectively.

Preferred Qualifications:

• Previous experience in an administrative role.
• Familiarity with project management tools is a plus.
• Basic understanding of accounting principles is beneficial.

Position: Junior Business Analyst
Contract Duration: 12 Months
Location: Singapore

Duties and Responsibilities:

• Critical Analysis: Perform in-depth analysis of existing business processes to identify inefficiencies and areas for improvement.
• Gap Identification: Detect gaps and opportunities for process enhancement and propose actionable recommendations.
• Solution Exploration: Explore and evaluate solutions across functions, leveraging digital technologies such as Robotic process Automation (RPA) and artificial intelligence (AI) where applicable.
• Implementation Support: Collaborate with the Supply Chain team to implement feasible solutions, ensuring effective execution and integration.
• Analysis Delivery: Conduct cost, resource, and benefit analyses, providing both hypothetical projections and actualized outcomes.

Requirements:

• Education: Diploma or Bachelor’s degree in Computer Science, Computer Engineering, Business Analytics, or a related field.
• Technical Skills: Proficiency in analytical tools such as Excel, SQL, and Power BI.
• Flexibility: A flexible approach to work assignments and a willingness to learn new skills.
• Multi-tasking: Ability to manage multiple and varied tasks with enthusiasm, prioritize workload effectively, and maintain attention to detail.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Co Co (R1768258)

Short listed candidates will be notified

www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

Title - Senior (Trading) Application Support Analyst

Level - Middle

Job responsibilities/duties:

• Serve as the primary point of contact for all trading application issues, both in-house and vendor-provided.
• Proactively monitor and maintain trading systems, identifying potential problems before they impact operations.
• Provide first-level support for trading applications, including troubleshooting issues with external vendor systems.
• Manage the escalation process for complex issues, liaising with vendor support teams and internal stakeholders.
• Develop and maintain strong relationships with vendor support teams to ensure efficient problem resolution.
• Create and update documentation on troubleshooting processes and escalation procedures.
• Collaborate with traders and middle office personnel to understand their needs and optimize system configurations.
• Participate in vendor system upgrades and testing to ensure minimal disruption to trading activities.
• Conduct regular system health checks and performance analysis.
• Assist in user training for both in-house and vendor applications.

Qualifications:

• Bachelor's or Master's degree, preferably in an IT related field

Min years of experience (overall industry):

• At least 5 years of experience in financial technology support, preferably in a hedge fund or investment banking environment.

Any other skillset and requirements:

• Strong understanding of trading operations and common trading application platforms.
• Hands-on experience with at least two of the following systems: FlexTrade, Tradeweb, Markitwire, Orchestrade, TS Imagine, or Trading Technologies.
• Experience with virtualization/remote access technology such as Citrix.
• Excellent problem-solving skills with the ability to troubleshoot complex, multi-system issues.
• Strong communication skills, including the ability to explain technical issues to non-technical stakeholders.
• Experience in managing vendor relationships and escalation processes.

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Description

We are looking for a skilled IT Security Specialist to be responsible for designing, implementing, and managing security measures to protect our customer’s ICT systems. The role involves developing security frameworks, conducting assessments, managing incidents, and advising on ICT security matters. This position requires strong experience in IT security, excellent analytical skills, and the ability to lead security projects.

Key Responsibilities:

• Review and develop security frameworks, information security policies, processes, procedures, and guidelines on an ongoing basis.
• Establish compliance with policies and procedures through continuous security reviews and audits, including log analysis and security assessment of customer ICT systems.
• Conduct security risk management exercises and table-top exercises to test security readiness.
• Conduct vulnerability assessments and coordinate penetration testing activities.
• Lead information security awareness training sessions for employees and stakeholders.
• Develop and manage the customer’s security incident response plan.
• Lead and support the customer in security incident resolution and response.
• Act as the main point-of-contact and customer liaison for ICT security-related matters, providing assistance and advice as needed.
• Manage the activities and deliverables during the implementation phase of security projects.

Requirements:

· Minimum of 3 years of experience in IT security.

· Hands-on experience with Networks, Servers (Windows and UNIX), and Database systems.

· Proven experience in IT security auditing and security assessments.

· Strong understanding of protocols, traffic flows, and the ability to analyse logs from various sources.

· Knowledge of security technologies such as Active Directory, Endpoint protection solutions, Early Detection and Response (EDR) solutions, Database Activity Monitoring tools, and SIEM (Security Information and Event Management).

· Proficiency in Microsoft Excel for data analysis and reporting. Excellent written and verbal communication and presentation skills.

· Strong organizational skills and the ability to plan and execute work independently.

· Ability to work in a fast-paced environment with a flexible, team-oriented approach.

· Strong multitasking skills with the ability to switch contexts effectively between different activities and teams.

Preferred Certifications:

· CISSP certification is a must.

· Additional certifications such as CISM, Security+, and IT security tools certifications (e.g., Imperva, Carbon Black) are a plus.

- HANDLE EXPORT SALES RELATED ACTIVITIES & DOCUMENTATION;

- PROCESS CUSTOMERS' PURCHASE ORDER INTO SALES CONTRACT;

- PREPARE LOCAL SALES INVOICES; & EXPORT SALES INVOICES + SHIPPING DOCUMENT;

- SUPPORT BUSINESS DEVELOPMENT MANAGER TO FOLLOW UP ON SALES PROPOSAL WITH PROSPECT;

- PROFICIENT WITH MICROSOFT OFFICE; MUST BE STRONG IN EXCEL;

- TEAM PLAYER WITH ABILITY TO WORK INDEPENDENTLY;

- POSITIVE WORKING ATTITUDE, METICULOUS & PROACTIVE;

- GOOD TIME MANAGEMENT & GOOD ORGANIZATIONAL SKILLS

INTERESTED PLEASE EMAIL RESUME WITH CURRENT PHOTO TO [email protected] OR CALL LI MEI @ 97267030

We’re looking for an experienced PMO Analyst to join our team! If you have a knack for streamlining processes and ensuring smooth project execution, this might be the perfect opportunity for you!

About the Role:

As a PMO Analyst, you’ll play a key role in developing and managing PMO processes and tools, providing crucial support to both our onshore and offshore teams. You’ll lead resource management, project logistics, and change control processes, helping us deliver successful outcomes for our clients.

Key Responsibilities:

• PMO Process & Tool Development: Lead the development, approval, and implementation of PMO processes and tools across the program.
• Training & Communication: Conduct training sessions and ensure full adoption of PMO tools by the project team.
• Project Management Support: Provide daily support to delivery teams, aligning program/project management activities with key objectives.
• Demand & Resource Management: Manage resource planning using HR tools and oversee onboarding/offboarding processes.
• Change Control: Implement structured procedures for effective change management.
• Program/Project Logistics: Own space/facility planning to support the operational needs of the project team.

What We're Looking For:

• Proven experience in PMO or project management roles (onshore and offshore experience preferred).
• Strong understanding of PMO processes, tools, and resource management.
• Exceptional leadership, communication, and training skills.
• Experience with change control processes and program logistics.
• Familiarity with HR tools for resource planning is a plus.
• Ability to manage multiple priorities in a fast-paced environment.

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Job Responsibilities:

• Manage day to day aspects of Human resource function - recruitment, payroll, performance management, employee relations, policy and planning etc
• Leverage multiple recruiting sources and programs to identify and recruit candidates
• Manage employee lifecycle end to end from onboarding to off boarding including preparationand execution of various employee contracts
• Manage statutory and compliance submissions such as CPF, taxes, work pass applications etc.
• Process payroll timely and in a timely and accurate manner and liaise with finance department for payment processing
• Develop and maintain strong relations with departments to understand their people requirements and provide necessary support
• Pro-actively work towards fostering and reinforcing a positive work environment & culture
• Identify opportunities for productivity improvement by improving business process and adopting best practices
• Ensure that employee data is always up to date in HR systems
• Prepare and submit documentation and reporting in a timely manner

Job Requirement:

•  Diploma preferably in HR Management or related studies
•  Excellent communication skills
•  1 years of relevant experience in human resources function, preferably in F&B industry (Optional)
• Knowledgeable in Singapore labour laws and employment act and other regulatory requirements
•  Adaptable in fast-paced working environment
•  Competence to build and effectively manage interpersonal relationships at all levels of the company

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Role: L2 Production Support

Job Requisition Number: JR43973

Job Level: 7 years of relevant experience (L3)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) Wholesale banking IT division in Singapore is looking for an experienced contract-based programmer to join its Cash and Trade production support team. Main role of the position is to support the bank’s Financial Supply Chain Management (FSCM) solutions, Trade/Factoring application, Payment, Receivables and Pricing. Covering Payment Products such as SWIFT Telegraphic Transfer, Demand Draft, Cashier’s Order, local RTGS payment, GIRO and cheque issuance, plus applications for international trade and FX rates broadcasting system. Support is applicable to Singapore and regional countries in the eastern and western block.

Support will be responsible for level 2 application incidents, production application maintenance, installations, system upgrades, application patches as well as manage vendor engagements. Daily job scope involves working with various system administrators, job schedulers, development teams, users and computer operators to provide prompt and effective production support for the above products and applications, mainly in distributed system.

Key Responsibilities

• At least 7 years of software development and production system support experience in the financial industry is preferred.
• Technically sound in distributed system (Linux, Unix, Windows), Relational Database Management System (MySQL, MSSQL, Oracle) concepts, SQL queries for data retrieval and analysis.
• Experience writing scripts on automation (VBA, excel and/or other languages), database queries, generating capacity and performance reports, MS SharePoint administration
• Incident Management / Problem Management / Capacity and performance management
• Experience in scheduling tools and Interfaces and Messaging systems/file transfer protocol such as Control-M, sFTP, Connect Direct, IBM WebsSphere MQ and etc.
• Knowledge of Platform-as-a-Service (PaaS) cloud solutions in Red Hat OpenShift is a plus.
• Ability to foster a proactive team environment focused on technical remediation of Production Environments.
• Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority
• Excellent communication and interpersonal skills, and able to work well with cross-organizational teams; to communicate and develop long lasting relationships with all levels in a clear, concise manner.
• Capable in prompt incident and problem management, provides short term workaround and long term solutions wherever is applicable, in order to maintain system maximum uptime and availability.
• Strong in change management control, good documentation skills and high problem solving skills.
• Strong team player. Flexible and able to coordinate team effectively both in and outside of office hours; willing to take on challenges and provide prompt and effective day and night support
• Good Understanding of wholesale and transaction banking operation function domain covering Payment and account receivables operation.
• Understanding of ITIL methodology would be highly advantageous.

Key Requirements:

• Technical Specialist responsible for the business application portfolio availability and reliability to serve the business per agreed service level targets.
• Ensure system service uptime & day-to-day smooth running, support users’ enquiries and perform due diligence to ensure ease of maintenance, operation efficiency, system monitoring and availability.
• Lead by example in high pressure situations and timely resolution of any day-to-day Tier-1 application system issues/incidents.
• Provide timely escalation/report to system support team lead concerning BAU matters, tracks and manage the production issue from opening to closure, including follow-up fixes wherever is applicable.
• Work with cross functional teams to troubleshoot and resolve complex issues.
• Performance analysis and fine tuning of industry cut off time-sensitive systems.
• Assess operational readiness of new products / applications / flows and execute continuous service improvement plan, process improvement.
• Develop and maintain professional relationships with all relevant business users/operation support center as well as providing effective and timely support for production issues as well as queries.
• Contribute in effective knowledge management best practices within team and organization. Support the upkeep of the supporting documentation related to the application system in-charged.
• Support system resiliency activities such as DR exercise, BCP and system improvement planning.
• Liaise with various support units such as Data Security, Infrastructure, Technical Service, and Quality Assurance on system/application setup, environment and deployment.
• Work with level 1 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.
• Work with project/development/Level 3 team in permanent resolution/change request management – all types including enhancements, bug fixes, etc.
• Provide after office hours standby support (on rotation basis) and for emergency recoveries.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Scope of work:

• Provide front-line customer service such as manage telephone calls and walk-in queries from students and parents.
• Mail/Email Management such as distribution of incoming and outgoing mail/email.
• Assist in administrative duties such as data entry, data collation, goods receiving and printing of certificates
• Provide manpower support during ad-hoc school activities
• Filing of documents
• Sorting and distribution of materials to teachers & students
• Attend to students who are not feeling well, late comers and early dismissal
• Administering basic First Aid to students
• Receive and verify documents of Financial Assistance Scheme applications and Bursary applications
• Carry out any other administrative duties assigned by School Leaders and Administration Manager

Qualifications, skills and experience:

• GCE ‘O’ or relevant Office Skills Certificate or its equivalent
• Preferably with relevant experience in secondary school environment
• Customer service oriented with good interpersonal and communication skills
• Proficient in MS Office skills & use of IT systems.
• The contract staff must be a Singapore Citizen or Permanent Resident

Contract Period: From 1 Jan 2025 to 31 Dec 2025

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 8:00am to 5:00pm, inclusive of 30 minutes lunch break
• Fridays: 8:00am to 4:30pm, inclusive of 30 minutes lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

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Role: Production Support Level 2 Analyst

Job Requisition Number: JR43523

Job Level: At least 5 years of relevant experience (L3/L4)

Location: Singapore

Job Objectives

Application support analyst to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.

Key Responsibilities

• Provide Level 2 support on user query/requirement and production issue raised - Event / Incident and problem management

ü Investigate production issues, respond based on production defect severity SLAs

ü Manage and respond to users on timely manner.

ü Log incident ticket for production issues and user queries

ü Follow up on defect and incident closure and meet incident closure KPI

ü Make sure system availability as per respective agreed SLA

ü Ensure daily end of day execution for supported applications complete successfully

ü Perform annual Disaster Recovery (DR) exercise for supported applications

ü Provide support to System Engineers on server level patches / upgrade as and when applicable

ü Ensure application incident & task documentation is properly updated for each production release

ü Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

ü Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using java snippets or Unix shell or DB scripts etc

Key Requirements (Must Have)

· Minimum 5 years of experience working in Banking IT industry support.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Strong & assertive communicator in speaking & writing.

· Good to have experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Understanding of ITIL methodology will be an added advantage.

Essential Technical Skill :-

• Hands-On experience in writing / debugging scripts, code, database queries
• Knowledge of SQL and relational databases – traditional RDMS, such as SQL
• Strong understanding of Unix, Linux and Windows
• Knowledge on Tetherfi Products will be added advantage.
• Implementation experience in Avaya Contact Center Products and services.
• Strong experience in monitoring, call tracking, replaying capabilities
• Software Engineering & Change Management
• Solid understanding of resiliency and redundancy designs
• Excellent problem-solving skills in a distributed, multi technology ecosystem
• Interfaces and Messaging systems

Personal Skill :-

• Ability to work in a team environment
• Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority
• Excellent communication and interpersonal skills with the ability to communicate well at all levels
• Strong problem solving skills while being process orientated
• Self-motivating and delivery focused individual
• Ability to understand the big picture – can step back and understand the context of problems before applying analytical skills to address the issues
• Proven ability to communicate and develop long lasting relationships with all levels of Management in a clear, concise manner

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Descriptions

The person in this position will handle all back-end business operation relating to inventory, to optimize inventory and service levels ensuring the customers will have seamless ordering/ purchasing experience with the company.

The candidate will report to the Business Development Manager and will be responsible for the following activities.

• Collecting historical data using statistical tools to forecast demand for different products
• Placing purchase orders with suppliers to replenish stock.
• Minimize Out-of-stock by actively monitoring stock inventory.
• Work closely with supplier for timely delivery and expediate when necessary.
• Handle customer technical support cases through phone or email submission, communicate with supplier (if necessary)
• Maintenance or update product master database.
• Work with other departments on product related activities such as product discount, quality check etc.
• Collate statistics and generate reports.
• Performs other related duties as assigned.

Job Requirements

• Diploma or Degree in any discipline,
• 1-3 years relevant B2B industrial sales support experience.
• Experience in Stock Management.
• Good analytical and logistical thinking abilities.
• Possess high energy and result oriented.
• Good communication and negotiation skills
• Fluent in both written and spoken English.
• Good time management skills and team player
• Competent in MS Office, MS Access skills are required, Advance skill level for Excel
• Able to understand basic technical term in product drawing.

Benefits

• 1 month fix bonus
• Performance bonus based on declaration
• 16 days of Annual leave
• 14 days of Sick leave
• 60 days of hospital leave (inclusive of 14 days sick leave)

# Medical

• $50 cap per visit for GP panel doctor
• $250 cap per year for dental
• $300 cap per year for specialist

Working Hours

• Office Hours (9am to 6pm)

Role Summary

This is a great opportunity to join our fast-growing APAC team working with some of the world’s leading financial institutions.

As an Analyst, you will be learning whilst working for Delta Capita’s clients, in a fast-paced environment with support and training provided. You will be placed on project with one of Delta Capita’s clients, the project will be within Delta Capita’s Post Trade Services team or Client Lifecycle Management team, further information on each of these is below. Over time, the Analyst role gives you the opportunity to rotate across different areas of financial institutions, as well as across multiple clients, therefore enabling you to gain exposure to various areas of the Financial Services Industry. This is an exciting and varied opportunity for anyone looking to kick start their career in financial services.

The Role and Responsibilities

Your day to day may vary depending on which projects you are assigned to. Below provides examples of the types of day to day activities you may engage in on a project:

Operations - Post Trade Services

• Ensure the client is set up to trade with relevant and accurate data matched with signed agreements. (Defaults/pricing/commissions etc.)
• Transactional reporting - Investigation of breaks/ resolution of breaks impacting regulatory reporting
• Monitoring trades / work with desk to ensure trade flows downstream.
• UAT Tests - engaging with product development and IT team to assist in streamlining BAU activities. (BOTs, etc.)
• Answering queries from the clients
• BAU usually consist of trades related queries from clients, Trade settlements, booking of conversion trades/ transfers
• Liaising with external and internal stakeholder (i.e: settlement team, asset servicing team, conversion team

Client Lifecycle Management

• End to end KYC/AML and client due diligence (CDD)
• Gathering and analysing KYC documentation in accordance with the clients AML policy requirements to identify and close any gaps
• Ensuring that key stakeholders are kept informed on progress or bottlenecks within the end-to-end KYC review process
• Escalation to the appropriate teams where information cannot be sourced or provided / where prior exceptions have been granted on existing files and / or where additional sign off required to proceed
• Sourcing of data from approved public sources using the methods outlined in policies and procedures.

Job requirements

Skills and Experience

As an Analyst, you will have:

• Relevant Bachelor's degree within Finance or Banking
• Internship experience within Finance or Banking

It would be great if you:

• Are passionate about solving complex problems
• Have excellent attention to detail
• Have In-depth knowledge of Excel
• Are articulate, collaborative, and communicate effectively
• Are self-motivated with high levels of resilience, enthusiasm, and drive for success within an entrepreneurial business
• Are committed and not afraid of new challenges
• Enjoy changing environments that provide multiple learning opportunities

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a permanent full-time position located in Singapore. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role a valid working permit for Singapore is mandatory.

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non differentiating services.

Our 3 offerings are:

• Managed Services
• Consulting & Solutions
• Technology

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Role: L2 Production Support

Job Requisition Number: INGSJK001

Job Level: 8 – 10 Years of experience (L3/L4)

Location: Singapore

Job Objectives:

Application support Lead to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.

Key Responsibilities:

• Manage day to day issues including daily health checks of applications and processes, working closely with various stakeholders (Users, Development team, Vendor, Infrastructure team, Operation team and Incident and Management team, etc) to prioritize and resolve reported production incidents
• Act as the focal point for critical/high impact incident resolution for application systems that are in production
• Manage and support high-availability 24/7 production systems with an on call option during non-office hours with team member’s rotation on weekly basis. Require to be in onsite depends on issue criticality.
• Ensure end of day batch process is getting completed successfully for multiple applications across country on every day.
• Correlate events across multiple systems to narrow down potential root causes of problems.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Investigate production issues and provide workaround to user to move business forward. And engage analysis to L3/Vendor team for further investigation
• Manage and respond to users on timely manner for reported production issues/clarification
• Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives
• Perform Disaster Recovery (DR) exercise for multiple applications across all country on every year
• Generate one time report as per user request/audit request
• Run problem governance call with business user, Dev and Vendor to prioritize problem tickets and ensure to review before problem ticket get resolved
• Ensure to bring-up all service after system maintenance / OS patching / DB patching activity

Key Requirements:

• Minimum 8-10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Strong Swift product knowledge and hands on experience in supporting Swift related products like Swift Alliance, Alliance Messaging HUB, GPI, SAG/SNL.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send a PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Our client is a 3rd party full-service supplier of logistics and engineering solutions. Currently, our client is seeking for IT System Administrator to provide support to staff on all company supported hardware and end-user computing software. Troubleshoot hardware and software issues, and advice on appropriate action. Assist in project-based activities.

JOB DIMENSION (SCOPE)

• Take an aggressive approach in proactively supporting all staff in the base location, collaborating with IT Organization to ensure that staff is operating effectively from an IT support standpoint
• Work closely with Service Desk to expedite technical problem resolutions, address users’ queries and follow-throughs
• Partner with Local IT Project Team in providing infrastructure service, new customer startups, internal project including technical investigation and documentation, testing and execution, etc.

REQUIREMENT

• Minimum Diploma in Information Technology
• Preferably, IT-Certification in Microsoft Tools
• At least 1 year of technical knowledge on Microsoft Tools
• Customer service experience and Logistics Business Knowledge is an advantage
• Expected to perform any other tasks as deemed necessary by IT Team Leads

PERSONAL ATTRIBUTES

• Proactive, being engaged and possess a positive learning attitude
• Analytical in technical problem-solving
• Effective communication skills to work with broad user base; verbal (phone etiquette) and written
• Good interpersonal skills to work independently with IT groups and cross-functional business groups
• Ability and willing to learn and support new and diverse hardware, software etc.