Total 713 tech support job vacancies in D19 Serangoon Garden, Hougang, Sengkang, Punggol

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

Responsibilities:

• Design, develop, test, and deploy software solutions that support the objectives of the project, including:
  • Building data pipelines for ingesting and integrating data from various sources into the centralized data warehouse.
  • Developing modules for inventory management, operations and logistics management, financial management, and organizational BU tracking.
  • Implementing business intelligence dashboards and reporting tools to provide insights into key metrics and facilitate data-driven decision-making.
  • Integrating third-party APIs and systems (e.g., Shopify, Salesforce) into the overall architecture.
• Collaborate with the project team to design scalable, robust, and efficient software architectures that meet the needs of the business. Ensure alignment with best practices and industry standards for software development.
• Conduct thorough testing of software components to ensure functionality, performance, and data accuracy. Implement automated testing processes to streamline testing efforts and ensure ongoing system reliability.
• Create comprehensive documentation for software solutions, including technical specifications, user manuals, and system documentation. Ensure that documentation is maintained and updated throughout the project lifecycle.
• Work closely with cross-functional teams, including data engineers, business analysts, and stakeholders, to gather requirements, provide updates, and resolve issues. Communicate effectively to ensure alignment and collaboration across teams.
• Stay abreast of emerging technologies, tools, and trends in software development and data management. Identify opportunities for process improvement and optimization within the software development lifecycle.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 5 years proven experience as a Software Developer, with a strong track record of designing and delivering complex software solutions.
• Proficiency in programming languages such as Python, Java, or Scala, with experience in database technologies (e.g., SQL, NoSQL).
• Experience with data processing and analytics tools (e.g., Apache Spark, Hadoop, Pandas) is highly desirable.
• Strong understanding of software architecture principles, design patterns, and best practices.
• Excellent problem-solving skills and attention to detail.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities.
• Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

Responsibilities

• Analyze large, complex datasets to identify trends, patterns, and correlations that provide valuable insights into business performance and customer behavior. Utilize statistical methods and machine learning techniques to extract meaningful information from data.
• Develop and deploy predictive models to forecast key business metrics, such as customer lifetime value, demand forecasting, and resource requirements. Continuously refine and improve models based on performance evaluation and feedback.
• Identify relevant features and variables that influence the outcome of predictive models. Conduct feature engineering to extract and transform raw data into actionable insights. Apply techniques for feature selection and dimensionality reduction to enhance model performance.
• Evaluate the performance of predictive models using appropriate metrics and validation techniques. Conduct rigorous testing and validation to ensure the accuracy, reliability, and generalizability of models across different datasets and scenarios.
• Communicate findings and insights effectively through data visualization techniques, such as charts, graphs, and dashboards. Translate complex analysis results into clear and actionable recommendations for stakeholders.
• Collaborate closely with cross-functional teams, including software developers, business analysts, and stakeholders, to understand business requirements, define success criteria, and integrate analytical solutions into business processes.
• Stay abreast of emerging trends, technologies, and methodologies in data science, machine learning, and related fields. Experiment with new techniques and tools to enhance analytical capabilities and drive innovation within the organization.

Qualifications:

• Proven experience as a Data Scientist, with a strong track record of developing and deploying predictive models in real-world applications.
• Proficiency in programming languages such as Python or R, with experience in data manipulation and analysis libraries (e.g., Pandas, NumPy, scikit-learn).
• Solid understanding of statistical concepts, machine learning algorithms, and data mining techniques.
• Experience with data visualization tools (e.g., Matplotlib, Seaborn, Tableau) and proficiency in communicating complex analysis results to non-technical stakeholders.
• Strong problem-solving skills and analytical thinking, with the ability to translate business questions into data-driven solutions.
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams and interact with stakeholders at all levels of the organization.

Job Overview

We are seeking a highly motivated and skilled Content Strategist to lead our content creation and strategy efforts. The ideal candidate will be responsible for developing and implementing a comprehensive content strategy across various channels, including blogs, social media, and lead magnets such as ebooks and whitepapers. This role requires a strategic thinker with a strong understanding of content marketing, audience engagement, and the ability to collaborate effectively with cross-functional teams.

Responsibilities
Content Creation and Strategy:
• Develop and execute a comprehensive content strategy that aligns with company's marketing goals and objectives.
• Create high-quality, engaging blog articles that drive traffic, engagement, and conversions.
• Develop content for lead magnets, including ebooks, whitepapers, and other downloadable resources.

Social Media Content Strategy:
• Develop and manage content calendars for all social media channels, including Facebook, Instagram, LinkedIn, YouTube, and TikTok.
• Create and schedule social media posts that align with the overall content strategy and resonate with our target audience.
• Monitor and analyze social media performance metrics to optimize content and improve engagement.

Collaboration and Coordination:
• Collaborate with the creative multimedia team to produce visually appealing and compelling content.
• Work closely with the marketing team to ensure content aligns with campaigns, promotions, and overall brand messaging.
• Coordinate with other departments to gather insights and feedback to inform content development.

Content Optimization and SEO:
• Conduct keyword research and implement SEO best practices to improve organic search visibility and rankings.
• Continuously optimize content for search engines and user experience.

Analytics and Reporting:
• Monitor and analyze content performance using various analytics tools.
• Prepare regular reports on content performance, insights, and recommendations for improvement.

Qualifications
• Diploma or Bachelor’s degree in Marketing, Communications, Journalism, or a related field.
• Minimum of 1-2 years of experience in content strategy, content creation, and social media management. Fresh Graduates with good portfolio are welcomed to apply.
• Proven track record of developing and executing successful content strategies.
• Strong understanding of SEO best practices and keyword research.
• Excellent content writing (including copywriting), editing, and communication skills.
• Proficiency in using content management systems (CMS) and social media management tools.
• Experience with analytics tools such as Google Analytics, social media analytics, etc.
• Ability to work independently and manage multiple projects simultaneously.
• Strong collaboration and interpersonal skills.

Eigen Energy is a systems integrator for solar energy and electric vehicle charging infrastructure, with technical competencies in engineering and construction, energy management, software engineering and cross platform integration. We are one of the key industry players driving Singapore’s plan to phase out internal combustion engines (ICE) by 2040 and are looking for the best software and product engineering talents to be part of our team.

We are looking for an experienced technical lead to provide technical leadership to ensure the technology stack is aligned with the business goals and implement ideas that yield a competitive advantage with the software solutions architecture.

Roles and Responsibilities

• Aligning the company’s overall technology strategy to support business objectives
• Define and communicate technical and design requirements
• Actively participate in the overall application lifecycle, from software development to testing and debugging
• Oversee the current system architecture and work with technical staff to recommend solutions to improve it
• Create and implement risk mitigation processes and conduct security audits to determine weaknesses in applications
• Establish data protection processes to ensure security governance
• Implement the best practices and coding standards of the project
• Build common libraries and expand the technology stack and future proof it for scalability as the app penetrates foreign markets
• Effectively scale the team by attracting and mentoring extraordinary people at various levels of experience to grow a well-balanced, high performing team
• Provide leadership, support and motivation to technical team members

Requirements

• At least 8 years of software development experience
• 2 years of experience leading a team
• Proficient in TypeScript, CSS, ReactJS and NPM
• Proven experience in designing maintainable RESTful APIs
• Proven experience creating secure and stable systems
• Experience with agile development and CI/CD
• Good understanding of static page development and deployment
• Experience with automated testing and frameworks
• Experience developing microservices based systems
• Experience with modern static typed languages like Java, Kotlin and Golang
• Experience in API-driven and Test-driven design
• Experience with agile development and CI/CD
• Experience with SQL databases, preferably MySQL
• Experience working with public cloud providers like AWS, GCP and Azure
• Good knowledge of streaming concepts and technologies like Kafka
• Good knowledge and experience in applying GitOps
• Good knowledge and experience in automated testing and frameworks
• Experience working with monitoring tools like Grafana and Loki
• Experience working with Kubernetes, ArgoCD and Jsonnet
• Experience in the Electric Vehicle (EV) charging space and familiarity with industry protocols and concepts like OCPP, OCPI and OICP
• Bachelors in Computer Science or a related field.

Job Description:

1. Manage software configuration, integration and implementation for a number of key software such as CRM system, marketing analytics platform and other software tools
2. Critical conduit to business/ground users to ensure that the product is fit for business use
3. Handle multiple priorities, stakeholders and coordinate the flow of information critical to project delivery
4. Document project specifications, scope and track milestones achievement
5. Build SOPs for workflows within the SaaS product to train and support the operations team in property
6. Deliver project outcomes under deadlines
7. Troubleshoot and resolve any issues that may arise during the onboarding of new software systems by liaising with software support team
8. Do deep-dives and research to understand different software products/features, user pain point, and how to leverage on these products to solve them
9. Work with external software development company to customise and implement web apps based on our use cases.
10. Build interesting internal customised products (this can be low/no-code or coded) end to end if there are no suitable third party solutions available.
11. Conduct client-side UAT for all software integration, development or enhancement scope delivery
12. Conduct training and support for ground staff upon implementation
13. Develop framework to ensure continuous feedback loop from ground users back to software product team to sharpen product’s business fit
14. Oversee user experience and ensure that users are using the software correctly and optimally in a way that maximises business output
15. Conceptualise and adopt a big picture analysis of integration between different software and workflows that are aligned with business needs and ground operation
16. Participate in software procurement exercises to provide input and advisory to procurement team based on feedback from user, experience, and digital needs
17. Provide clear reporting to management on progress of project, software implementation, and user feedback
18. Have a clear overall plan on data to be extracted from these software and recommend meaningful steps to leverage on these data for business decisions.

Job Requirements:

1. Minimum 1 year of experience in relevant field
2. Bachelor's Degree in Computer Science or relevant field

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

The Caffeine Experience will need a staff that can help us with the following :

Take Photogaphs of our food & beverage products

Take photogaphs of our team and events

Operating Photoshop to create the following :

1. menu,

2. promotions,

3. colleterals,

4. signs, etc.

To also know how to operate WIX and any webhosting platform to maintain and update our website.

Working hrs:

• Mon to Fri (0830AM to 0600PM)

Requirementss:

• 3 GCE 'O' level
• Proficient in MS office and able to work in fast phase environment
• Good communication skills

Scope of work:

• Create an Investigation Paper in the Authority’s computerized system.
• Upload footage to the Authority’s computerized system and provide an initial assessment.
• Generate Notice of Traffic Offence, warning letters, advisory letters, and outcome letters in the Authority’s computerized system.
• Archive digital IPs in the Authority’s computerized system.

Real Centre Network is an Approved Course Provider (ACP) by Council of Estate Agency(CEA) . We have a opening for Part-Time Admin Support Executive. Singaporeans and PRs with Diploma certificate are welcome to apply.

Job Scope

· Understand and ensure compliance with course enrolment requirements.

· Handle calls and enquiries related to courses promptly, providing accurate and timely information.

· Assist with course registration processes.

· Support participants with any course-related queries or assistance.

weekdays 6pm - 10pm, or Sat 9am to 6pm

- Provide timely support to all EA Personnel for all administrative work.

- Follow up closely on all operation processes pertaining to the employment of the helper.

- Liaise with the supplier for available biodata to allow EA Personnel to match the correct helper candidate for all employer.

- Consolidate all the available biodata and seggregate the biodata to allow the EA Personnel to match more efficiently.

• Taking ownership of customer issues reported and seeing problems through to resolution

• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues

• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

• Research and identify solutions to software and hardware issues

• Diagnose and troubleshoot technical issues, including account setup and network configuration

• Ask customers targeted questions to quickly understand the root of the problem

• Track computer system issues through to resolution, within agreed time limits

• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

• Provide prompt and accurate feedback to customers

• Refer to internal database or external resources to provide accurate tech solutions

• Ensure all issues are properly logged

• Prioritize and manage several open issues at one time

• Follow up with clients to ensure their IT systems are fully functional after troubleshooting

• Prepare accurate and timely reports

• Document technical knowledge in the form of notes and manuals

• Maintain jovial relationships with clients

Requirement

• Proven work experience as a Technical Support Engineer, maintenance and troubleshooting to end users on their VOIP server, software application package, hardware, environments and platform in which the business operates (VOIP server, remote access, VOIP Phone, SIP Phone, video conference, cloud and etc.) role

• Ability to diagnose and troubleshoot basic technical issues, excellent problem-solving and communication skills

. Management of hardware failure – coordinate with hardware maintenance services provider for delivery replacement part and the physical installation of the replacement parts.

• Ability to provide step-by-step technical help, both written and verbal also able to travel to customer sites with short notices

Job Description

To assist in managing company’s IT Infrastructure & Services, Enforcement of IT Security, Implementation of IT Project as well as System Development, Support and Maintenance

Responsibilities:

• Assist the IT Manager

• Conduct sessions with business users to gather requirements

• Liaise between different business stakeholders to ensure smooth operations, support and delivery of IT services.

• Document detailed business requirements and obtain sign-off

• Perform testing and end user training

• Maintain documentation for all hardware, software

• Follow up on problem tickets, following change management instructions and escalating problem to the appropriate groups define in the operation guidelines.

• Any other duties that may be assigned from time to time

• Provide onsite support at client's premise, remote support by phone & email, and standby support.

• Software Programming, Installation and configuration

• Handling clients/ end-users IT related requests

• Troubleshoot hardware & software issues

• Users profile administration

• Interface with other maintenance vendors

Provide application support

1. Assist IT Manager for the ERP implementation
2. Preferred Background / Skill Sets

• Candidate must possess at least a Bachelor Degree /Post Graduate Diploma in Computer Science / Information Technology or equivalent.

• At least 2 years of hands-on experience in applicationsupport and troubleshooting on Windows OS platform in both servers and desktop.

• Strong analytical and solid troubleshooting skills to quickly identify problems and implement solutions.

• Prefer Application Support and programming experience is preferred

• Provide helpdesk support and troubleshooting both onsite and online.

• Good interpersonal and communications skills, both oral and written, and positive attitude

Skillset(s) Requirement:

· Required Knowledge: Software Development / Application Support

· Required skills: MS SQL, VB.NET, EXCEL Micro VBA

· Full stack developer capability / Application Support / ERP Implementation

Location: Toa Payoh

Working hrs: Mondays to Fridays: 6:30am to 3:30pm

Requirement:

• At least a LCCI Certificate in Accounting/Book-keeping.
• 3 years working experience in financial administration.

Roles & Responsibilities:

• Carry out school financial functions, processes and procedures.
• Keep track of income and maintain good and proper accounting records
• Collect payments from pupils and vendors as and when required
• Make and process payments to pupils/vendors and other stakeholders as and when required in an accurate and prompt while adhering to all school operating procedures and guidelines
• Attend to telephone calls and walk-in customers and provide assistance to them
• Assist the school in any other ad-hoc administrative matters as and when directed by the school’s leadership

Location: Near Dovar MRT

Working Hrs: Mon to Fri (0800AM to 0530PM)

Requirements:

1. 1 yr experience in relevant field.
2. Must possess first aider

Roles & Resposibilities:

1. Oversee the cleanliness and smooth operations of the counter service and systems.
2. Seek clarifications and guidance from Team Lead and Staff on any operational issues.
3. To handle general enquiries from the students, staff and the public and keep record of it.
4. Collation of Student Development (SD) Programmes Survey Results and other data entry works relating to our SD Programmes
5. Assist in the issuance of keys or access cards.
6. Receiving/escorting of guests for meetings, assisting in room setup and logistics preparation for meetings.
7. Assist to book facilities through Facility Booking platforms.
8. To manage first aid kit and usage and to participate in the department’s table-top exercises such as fire drills as well as in event of fire emergency.
9. To contact and liaise with vendors/Estates for ad-hoc repair and scheduling of servicing of SD office and safety equipment.
10. To assist in the delivery of SD related event items within and outside the organisation.
11. Any other general admin support tasks assigned by the SD Staff/Team Lead.

Summary

At Apple, great ideas have a way of quickly becoming phenomenal products, services, and customer experiences. Apps are changing the world, enriching people’s lives, and enabling developers to innovate like never before. Why Apple? At Apple, we believe our products begin with our people. By hiring a diverse team we drive creative thought. By giving that team everything they need we drive innovation. By hiring incredible engineers we drive precision. And through our collaborative process we build memorable experiences for our customers. The Worldwide Developer Relations team is looking for an App Review Support Team Manager who demonstrates critical thinking, integrity and acute attention to detail. Your focus will be leading and supporting a team of Specialists, running daily operations and reviewing app submissions to ensure the quality and safety of all apps in accordance to the App Store Review Guidelines. Join Apple and help us leave the world better than we found it.

Description

• As an App Review Support Team Manager, you will be responsible for providing daily leadership and promoting the development of 20 to 25 App Review Specialists in your team.
• You are self-motivated, friendly and have a passion to support your team’s development through critical and creative thinking.
• You will identify, promote, and implement innovative ideas to meet and exceed performance and quality goals set by leadership.
• You will support employees' success through establishing relationships and seek to understand what motivates individuals.
• You will be responsible for performance management, ensuring daily, weekly, monthly, quarterly operational metrics are met.
• You will effectively execute on management and administrative tasks such as leading team meetings, conducting regular one on ones, hiring, training, and development of employee performance.
• You will drive operational improvements, team collaboration, and recommend innovative solutions to business challenges.
• You will establish clear and effective working relationships and communication channels with internal partners.
• You will need to be able to demonstrate expertise in processing apps through reviewing apps consistently on a weekly basis.
• You will provide support and guide Specialists towards solving Apps they encounter daily.

Minimum Qualifications

• Prior experience in leading a team as a People Manager.

Preferred Qualifications

• Ability to maintain high quality work through consistently meeting and exceeding performance goals.
• Knowledge of management tools, processes, procedures, and performance metrics.
• Experience in developing employees towards achieving optimal results through coaching.
• Ability to develop mentoring plans through incorporating observations and key performance trends.
• Possess strong and effective written and verbal interpersonal skills with the ability to tailor your message to your audience.
• Great at building rapport and relationship with team to bring strong team cohesion and morale.
• Excellent influencing skills and ability to work with multiple collaborators.

Location: Near Dovar MRT

Working hrs:

• Mon to Fri (0700AM - 0230PM) & (0230PM - 1030PM) 2 Shifts
• Sat (0730AM to 0130PM) & (0130PM to 0730PM) 2 Shifts

Requirements:

• 1 yr relevant experience in facilities management role.
• First aider
• Certified Facility Management Personnel. (1 person required)

Roles & Responsibilities:

1. Ensure opening and closing of facilities from Mondays to Saturdays.
2. Conduct daily routine checks of all Moberly Block facilities and equipment. These include alarm systems, lightings, aircons & equipment, etc.
3. Oversee the cleanliness of the facilities, breakdown matters or access card system.
4. Monitor the proper usage of facilities and equipment & arrange for maintenance or repair works when needed.
5. Manage the issuance of access cards to the facilities on the internal bookings in the shared folder.
6. Conduct monthly inspection on sports fixtures by a certified Facility Management personnel & Prepare monthly report.
7. Monitor/advise the proper usage of SD sports facilities & equipment and report any misuse to SD Staff.
8. Assist to evacuate users from outdoor sports facilities during inclement weather and emergency situation.
9. To ensure reporting of misuse to be done with 30mins of occurrence.

With Digital and Marketing solutions constantly evolving, there are limitless tools available to help generate awareness and support sales efforts. As the world continues to rely on technology to make connections and bridge the gap between us, it's more vital than ever to truly understand the tools and technologies. The Marketing Technology team is to advise on what is the changing landscape and how best the organisation can tap on these new solutions to improve the interconnectivity between our teams and solutions.

The role must understand the valuable potential of automation to streamline the functions of both sales and marketing teams. He/She should understand how systems could interconnect to integrate data between platforms. Work must cross all digital channels to improve business performance.

Responsibilities of Senior Executive, IT Marketing Tech is to support the Team Lead in Marketing Technology in the following:

• Serving as super-user and product evangelist for a variety of digital too
• Support in strategy development and implementation of marketing efforts to improve a business through the ability to design marketing and commerce cloud solutions
• Change management, including implementation of new marketing technology rollout
• Assist in overseeing training of marketing software and user adoption
• Lead user acceptance testing while correcting any issues that arise
• Support to oversee data security and product enhancement
• Relationship management with internal technology users and vendors
• Optimizing technology investments
• Assist in marketing intelligence and providing actionable insight to clients or internal stakeholders
• Overseeing operation and maintenance of marketing technology systems
• Working closely with IT developers and internal stakeholders

The Senior Executive, IT Marketing Tech must work closely with cross-functional teams. Ability to work under pressure, facilitate communication that should be equally effective with IT, marketing, and sales. The role is a collaborator and a team player, helping to bridge gaps.

Education

• Degree in Computer Science, Information Technology, or equivalent discipline. Advanced degree is a plus. Relevant experience in lieu of degree will be considered.
• Professional certifications (PMP, CISA, ITIL, Agile, etc.) is an advantage.

Skills, Knowledge and Relevant Experience

• At least 5 years of experience in IT, with 3 years of IT marketing/commerce experience
• At least 2 years of experience in partnering with customers at mid to senior level.
• Good track record of successful systems implementations at a regional level is an advantage
• Experienced in design and implementation of marketing/commerce cloud solutions. E.g., Salesforce, Microsoft D365 Sales & Microsoft CRM etc.
• Experienced in multi-vendor management in an outsourced environment.
• Experience in the retail and manufacturing industries is an advantage.
• Experienced in driving IT transformation and change management.
• Interest in and understanding of technology innovation and the latest trends.
• Is a ‘go-getter’ who rises to meet challenges
• Able to bring clarity to complex & ambiguous situations.
• Strong analytical and problem-solving skills.
• Inquisitive and not susceptible to ‘group think'.
• Effective communication skills – ability to manage internal stakeholders of various levels, speaking in non-technical terms.
• Positive work attitude and strong team player – focus on making things happen instead of why they cannot be done.
• Able to multitask and manage conflicting priorities.
• Self-starter who takes the initiative.
• Strong customer and service focus.
• Must be a good listener.

The successful candidate must possess an entrepreneurial mindset; understanding that IT is a “business within a business” where we must earn the right to sell our services to our internal customers.

***This recruitment effort is in collaboration with e2i (Employment and Employability Institute).

Position

As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide L1 and L2 support for both the Asian Region and the World.

This position is part of a new support team formation for the new strategic program, named LOANSCAPE. It is multiyear program which targets to:

• Build a new platform to interconnect investors, lenders and clients on syndicated markets
• Build a digital platform for clients and investors
• Manage large lender pool deal, different loan format, institutional investors and multi-product
• Increasing agility lead by more focused and structured transactions
• Implement solution aligned with regulatory requirements (Basel IV, IFRS 9).

The solutions are built and supported in Paris and in Singapore.

Key Responsibilities

• Lead the origination process for syndicated loans, including assessing the feasibility and viability of targeted transactions, formulating term sheets, syndication timelines, and ensuring comprehensive documentation.
• Good working knowledge of LoanIQ
• Work closely with Relationship Managers to support deal origination and strengthen the bank’s syndication capabilities.
• Strategically distribute syndicated loans to the market by accurately assessing distribution channels and targeting the right investors for successful sell-downs.
• At least 7-10 years of relevant experience in commercial banking, particularly in loan syndication, structured finance, or corporate banking.

Scope of Work

• Manages user requests & incidents in a timely manner
• Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).
• Ensures Daily support tasks
• Ensures sanity checks are performed (morning, evening) and on-calls duty
• Contributes to change requests, urgent data modifications and INTPRODs executions
• Escalates issues if need be, but remains the main point of contact for the user
• Pushes for sustainable resolutions and sustain knowledge management
• In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
• Contributes to major incident reports and post-mortems when required
• In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
• Keeps the support documentation up-to-date
• Acts as the IT Run preferred communication channel with all stakeholders
• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, stakeholders.
• May extend his activities to complementary tasks like Testing or BA if part of the squad.
• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• 8+ years of relevant IT experience (Production support, ITIL, Release Support, Technical implementations or equivalent)
• Proven knowledge in all of the following: Java/J2EE - Core Java , JDBC , EJB , Java Web services
• Experience in server side technologies : XML/XSLT, XML , JDBC , AOP, MQ Microservices
• Good knowledge in middleware components such as Message Broker, IBM WebSphere MQ, JBOSS application server
• Strong operating system knowledge in Unix and Windows including strong scripting skills
• Must have experience with oracle, DB2 and PL/SQL query performance tuning
• Knowledge of event driven and schedule driven batch process (control-M ,Autosys, Geneos, Splunk)
• Experience of handling various production support roles (L1/L2/L3) and hands-on experience in using at least 3 widely used monitoring tools Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managedOperations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

- Starting pay: S$2,000 ~ S$3,000

- 5 days work week (Mon to Fri)

- Only Singaporeans/PR may apply

- Min qualification: O levels

- Job description: Answer phone calls, reply emails, checking in hotel guest, etc.

- Office near to PasirPanjang MRT station

- Email your resume to [email protected]

- Check out our hotel at https://www.tinypod.com/

Position Summary:

The Lab Support Specialist performs Instrument and Information Technology Support including infrastructure, software, system integration, instrument support, IT, and project management as required to support EFII growth across all sub-business units. The Lab Support Specialist will ensure assigned applications are effectively implemented and maintained to meet applicable regulatory requirements.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Develop or aid in the development of test plans for software validation and change control in accordance with all SOPs and Policies
• Validate and maintain computer software used to generate, process, or print raw data
• Perform simple to advanced programming activities including test, creation, or modification of the assigned applications based on user and/or system design specifications
• Identify opportunities to enhance automation/digitization within the business
• Complete specific programming or application improvement projects
• Review and update application documentation related to projects
• Develop, coordinate, and perform training sessions for users of the assigned applications/systems
• Evaluate new software for applicability within the business and determine if it meets SOP/Policy requirements for security
• Maintain all IT infrastructure, systems, hardware, software, IT closet, and hardware inventory
• Act as the liaison with the Eurofins IT NSC
• Lead application troubleshooting efforts within EFII
• Assist in risk mitigation efforts for disaster recovery plans, including performing or monitoring application/system back-up procedures
• Manage appropriate IT inventory on-site in Singapore to support the business growth and required response time
• Perform IT asset disposal
• Maintain neat and accurate records
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Basic Minimum Qualifications (BMQ):

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

• Ability to administer, manage, and maintain multiple applications and/or systems
• Demonstrated knowledge of PC, operating systems, IT infrastructure and security
• Advanced computer skills such as Power BI, SQL and Crystal Report
• Advanced knowledge in Windows-based data capture systems
• Ability to work independently and in a team environment
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently
• Associates degree or at least 3+ years applicable experience in IT, infrastructure, or network environment (Vocational certificates are acceptable). Experience may be substituted for education
• Bachelor’s degree in IT, computer programming, network management, or comparable vocational certificates are acceptable
• Able to speak with internal clients to discuss user requirements, resolve minor issues, and understand business impact
• Ability to safely enter confined spaces and to troubleshoot IT systems
• Knowledge of ISO 17025, GLP, and GMP standards

Job Description and Requirements:

• Provide L1(Remote) and L2(On-Site) Support in a client’s managed environment.
• Support scope involves troubleshooting, diagnosis and resolution of IT related issues.
• Assist in patch/change management and network configuration requests.
• Maintain records of all IT-related issues via in-house ticketing system.
• Assist in routine reporting on all incidents, problems, status and resolutions.
• Organise and provide training and awareness workshops.
• Provide consultancy and IT roadmap planning for client environment.
• Handle routine administration and other ad hoc matters.
• Have at least 2 years’ experience in supporting End-User Computing devices.
• Possess knowledge in IT networking and LAN.
• Possess experience in managing an Office 365 corporate environment.
• Able to communicate well in both written and spoken English.

Additional Info:

• Working hours: 8.30pm to 6pm, Mondays to Fridays, excluding Public Holidays.
• Good remuneration, career progression and learning opportunities.

As a Support specialist, you will be immersed in real life production systems, that shape and devise the future of capital markets IT.

You will be working on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps. You will be closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations. You will also liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

Job Responsibilities:

· Provide functional and technical expertise on KONDOR+ and other in-house bank applications.

· Requests management (users and others IT teams)

· Operations management

· Application monitoring

· Incident Management

· Problem Management

· Contribute to continuous improvement initiatives.

· Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.

· Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.

· Flexibility to accept additional responsibilities and be able to multi-task.

· The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.

· Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Job Requirements:

· Candidates should have (5-7) years of experience in Production Support of financial systems.

· Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.

· Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications

· Candidates should have ITIL certification/knowledge.

· Knowledge of major market regulatory body’s rules is an advantage

· Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage

· Should be able to do SLA & KPI management, Client communication & interaction

· Predictive analysis, consulting, escalation management

· Risk analysis and project execution

· Knowledge in Capital Market FO/BO environment is an advantage

· Strong knowledge in Configuration Management

· Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.

· Knowledge of monitoring solution like ITRS Geneos is an advantage

· Good knowledge of Microsoft Office

Interested applicants please send your resume in MS Words format to [email protected] and attn it with subject Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

Tasks and duties

• Preparing budgets and schedules.
• Overseeing daily operations on site.
• Coordinating with architects, engineers and trade workers.
• Monitoring work progress and ensuring a project is on schedule.
• Reviewing contracts and negotiating with subcontractors and vendors.
• Monitoring the safety of the job site.
• Reporting work progress and updates to project stakeholders.
• Ensuring compliance with building and construction codes.

Job description:

• Assist in projects planning and execution, perform network upgrades and migrations
• Work with vendors to deliver the project scope and meeting project deadlines
• Provide network support to end users, manage incidents, problems and change requests
• Proactively monitor network performance, ensuring high network availability and smooth operations
• Responsible for keeping network operations documents and SOPs up-to-date
• Perform evaluation, proof of concept and provide recommendations
• Manage daily network operations

Job Requirements:

• A Bachelor’s degree in Computer Science, Computer Engineering, IT or equivalent
• Must be CCNA certified, CCNP preferred
• Working knowledge plus at least a year’s experience in networking technologies like Structured Cabling, WAN, LAN, VPN, Network Security, Wireless, iBGP, eBGP, Routing Protocol, OSFP etc.
• Hands on experience in implementing, administering and troubleshooting network infrastructure devices, including cisco, Brocade routers, Dell enterprise and cisco switches, network firewall, IPS, SIEM, vulnerability assessment and monitoring tools (e.g. Cacti, MRTG, etc.) Experience in IPv6 and Data Centre operations an advantage
• Familiarity with Linux (as a user and system), container technology, security concepts, project management and ITIL processes will be added bonuses
• Familiar with Dense wavelength division multiplexing DWDM) is a plus.
• Familiar with basic Linux administration is a plus.
• Minimum 1 year of relevant experience

Job description:

• Assist in projects planning and execution, perform network upgrades and migrations
• Work with vendors to deliver the project scope and meeting project deadlines
• Provide network support to end users, manage incidents, problems and change requests
• Proactively monitor network performance, ensuring high network availability and smooth operations
• Responsible for keeping network operations documents and SOPs up-to-date
• Perform evaluation, proof of concept and provide recommendations
• Manage daily network operations

Job Requirements:

• A Bachelor’s degree in Computer Science, Computer Engineering, IT or equivalent
• Must be CCNA certified, CCNP preferred
• Working knowledge plus at least a year’s experience in networking technologies like Structured Cabling, WAN, LAN, VPN, Network Security, Wireless, iBGP, eBGP, Routing Protocol, OSFP etc.
• Hands on experience in implementing, administering and troubleshooting network infrastructure devices, including cisco, Brocade routers, Dell enterprise and cisco switches, network firewall, IPS, SIEM, vulnerability assessment and monitoring tools (e.g. Cacti, MRTG, etc.) Experience in IPv6 and Data Centre operations an advantage
• Familiarity with Linux (as a user and system), container technology, security concepts, project management and ITIL processes will be added bonuses
• Familiar with Dense wavelength division multiplexing DWDM) is a plus.
• Familiar with basic Linux administration is a plus.
• Minimum 3 years of relevant experience