Total 6,271 Director/C-Level job vacancies in Singapore

Academic & Quality Assurance Director

Roles & Responsibilities

Overall Job Role:

Spearhead the EduTrust certification renewal and Workskills Qualification (WSQ) accreditation and other quality certifications subscribed to by the organisation required by the governing bodies.

Academic work involved occasionally teaching in a couple of the courses

Other functions include supporting in areas of student recruitment; all pre and post enrolment activities; and all the way to students’ completion of courses.

Job Responsibilities:

Primary Responsibilities:

1. Maintain all requirements under CPE's Enhanced Registration Framework (ERF) and EduTrust certification. This includes enforcing policies and procedures and initiates corrective actions. Responsible for entire quality assurance of edutrust procedures and proper documentation.

2. Stay abreast of latest updates/changes in regulatory (SSG, CPE, ICA etc) requirements, policies and the Private Education Act.

3. Contributes information and analysis to strategic plans and reviews; prepares and completes action plans; implements programs to improve overall productivity, quality, and customer-service standards

4.Prepares quality documentation and reports by collating, analysing and summarising information and trends including processes and recommending necessary changes to the CEO

5. To submit Course Proposal for the application of funding, course accreditation and new course applications.

6. Responsible for smooth operation of course delivery and business viability of the organisation.

Secondary Responsibilities:

Lecturers Management as well as to teach in a couple of modules in courses. Spearhead and Participate in relevant corporate activities and initiatives as a team member in Management.

Assist students to obtain jobs by organising employer interview events, etc.

Qualification & Experiences :

Preferably a Singapore Registered Nurse with training qualifications such as ACTA/ACLP. Or having worked in private education institutes with edutrust knowledge and experinces.

[Job ID: 400577]

[Responsibilities]

1. Platform Strategy and Development:

• Develop products and design the platform's business model aligned with company strategies.
• Combine industry characteristics and customer requirements to operate and promote the platform.

2. Operational Responsibilities:

• Lead the strategy and execution of platform operations to achieve sales targets.
• Manage capital investment and expenses for growth and profitability.

3. Performance Monitoring and Reporting:

• Monitor performance, establish corrective measures, and prepare detailed reports.
• Formulate and be responsible for various operating indicators of the platform.

4. Product and Service Optimization:

• Optimize the design of products and platform services for implementation.
• Project-manage and lead improvements across the platform's operational landscape.

5. Life Cycle Management:

• Manage the full life cycle operation of the platform, including customer development, operation, service performance, and supply chain execution.

6. Stakeholders and Team Management:

• Manage external cooperation, including partner and supplier development.
• Overall management of the in-charged team, providing coaching, leadership, and assistance with resources and strategy development.

Requirements:

• Master in Business or IT related
• At least 12 years of relevant professional experience with leadership track-record
• In-depth experience in similar function within a leading digital platform in Singapore
• Strong technical background (especially platform architecture, etc.)

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Tan Gabriel

EA Personnel Reg. No.: R22104076

EA Licence No.: 07C5771

About the Company:

DAIHATSU DIESEL (ASIA PACIFIC) PTE. LTD. was established in Singapore in 1982 as an exclusive distributor in Asia of DAIHATSU DIESEL MFG CO., LTD, the manufacturer of medium-speed diesel engines for medium and large vessels, power plants, and so on.

We provide the following services based on a sole agency agreement with DAIHATSU DIESEL MFG CO., LTD.

• Sales of internal combustion engine-related products
• Sales support
• Maintenance service of internal combustion engine

In order to expand our business, we are looking for a Deputy Managing Director who has experience in sales, marketing and promotion of medium-speed diesel engines/Dual Fuel (LNG+Diesel) engines, Alternative Fuel engines such as Methanol/Ammonia/Hydrogen and SCR system as well as experience in management of the organization.

Job Description:

1. To manage the Company as Deputy Managing Director by assisting the Managing Director
2. To do any sales, marketing and promotion activities of medium-speed engines for marine use and land use
3. To understand the customer and market demand and become a bridge between the customers and each department of the Company.
4. To coordinate with other departments of the Company such as design, production, quality management ,purchasing, after service and finance
5. To support after-sales service including sales of spare parts and service jobs on board/at site.
6. To support the Account department/General Affairs department
7. Open to going on long business trips to India, Bangladesh, Philippines, Middle East etc. for power plant projects.
8. Open to being appointed as Managing Director in the near future.
9. Open to being appointed as President of the subsidiary in the Philippines in the near future.

Job Requirements:

1. Minimum 20 years’ job experience of sales in a manufacturer of relevant custom-made Machinery fields with basic knowledge of mechanical and electrical engineering, production control, quality management, project management,importing/exporting of heavy-duty equipment and international commercial transaction such as letter of credit and sales contract.
2. Minimum 10 years’ job experience of sales of medium-speed diesel engines
3. Minimum 3 years’ job experience of sales of Dual Fuel engine
4. Minimum 4 years’ job experience in the foreign countries as expat
5. Minimum 20 years’ job experience in overseas markets.
6. Good communication skills, highly motivated to inspire a team & a good team player.
7. Good connection with international shipowners and shipbuilders.
8. A strong commitment to safety/compliance/social responsibility procedures are essentially needed.
9. Business level of English and Japanese language proficiency at speaking and writing to liaise with worldwide with emphasis on Japanese-speaking customers. (Requirement qualification: JLPT 1)
10. To have the qualifications or licenses equivalent to Japanese public license and examination below mentioned.

• Driver’s license (under 11 tons)

The incumbent is primarily responsible for driving business growth optimizing WeChat marketing strategies to reach out to audience through the app.

Responsibilities:

• Create development plans with WeChat Mini Programs
• Identify market opportunities through meetings, networking and other channels
• Meet existing and potential clients and build positive relationships
• Liaise with colleagues to develop sales and marketing strategies
• Prepare financial projections and sales targets
• Prepare sales presentations and participate in sales meetings
• Develop and execute product strategy for WeChat ecosystem products.
• Collaborate with cross-functional teams to define product requirements and prioritize features.
• Conduct user research and market analysis to identify new product opportunities.
• Define and monitor key metrics to track product performance and make data-driven decisions.
• Work with Web team to ensure timely delivery of high-quality products.
• Develop go-to-market strategies and launch new products.
• Work closely with business teams to identify partnership opportunities.
• Monitor industry trends and provide insights to form product strategy.
• Manage product roadmap and communicate progress to stakeholders.
• Continuously optimize products to improve user experience and drive growth.
• Forecast sales targets and growth projections

Requirements:

• Bachelor’s Degree in engineering, computer science, marketing/business administration
• 3-5 years of experience in WeChat Mini Programs’ product management
• Strong business understanding on WeChat & subscription accounts
• Project management experience in a highly independent, but collaborative environment
• Ability to translate business requirements into technical specifications
• Excellent presentation skills both in English and Chinese
• Work experience in multi-cultural teams / international environment
• Personal characteristics: Good learner, self-motivated, proactive, accountable, energetic, creative skills, problem solver, team player.
• In-depth knowledge of key features and capabilities of WeChat Mini Programs is crucial as part of our overall strategy for reaching Chinese customers effectively.

Incumbent must be willing to travel frequently to China.

Sitting within Data & Technology Architecture department, ICT Infrastructure Engineer is responsible:

· Implement projects within their emplaced practice to ensure service delivery and support to meet the intended availability, continuity, and capacity requirements.

· Translate business requirement into infrastructure design.

· Work with service providers to design, develop, deploy, and configure infrastructure to meet resiliency, availability and data integrity needs.

· Ensure compliance to Company's Technical Architecture and SG-TRM, as well as IM8 and IT Policies

· Manage Infrastructure projects and services to support application systems environments.

· Request to provision new VMs for new systems

· Manage system architecture, resource planning, infrastructure performance and system hosting environment from server hardware till OS layer (Excluding hypervisor and Storage) in support of new applications.

· Main infrastructure single-point-of contact for all new application system initiatives and to support/assist in application architecture design, integration and acceptance and infrastructure performance testing

· Handover Infrastructure and Systems standard operating procedures and day-to-day performance/availability monitoring to Operations Engineer upon commissioning and completion of PGP

· Support Operations Engineer on Infrastructure and Systems

· Assist in Infrastructure Architecture review, support and endorsement Review Hardening standards for OS, database.

· Hosting environment infrastructure on-boarding (design, setup, configuration, implementation, testing and commissioning of infrastructure components)

· Understand systems operations environment is expected.

· Very familiar with Microsoft Active Directory, in terms of:

Microsoft PAW security

AD Backup/Restore

GPO maintenance

Migration/Upgrade

Forest Trust

Authentication/Authorization

AD Site connectivity design

Government Commercial Cloud (GCC) Active Directory (EC2 instance)

GCC RDS AD

What we are looking for

· Tertiary Education in relevant fields is preferred.

· Hands-on experience in relevant fields such as Windows, Linux RHEL and AIX OS,OS virtualisation technologies, SAN storage and/or databases.

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges

· Ability to analyse and identify comprehensive solutions considering all functional

· implications while developing a workable solution.

· Results and customer oriented

· Team player with organization and people handling skills.

· Good communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

The role of Film Director's Assistant requires working closely with the director throughout the production process. Involvement begins at the pre-production stage through to post production.

This role requires the ability to be well organized, flexible and have good overview of the production process. Day-to-day tasks may include drafting scripts and treatment, liaising between producers, arranging and following up on meetings, assisting with ad-hoc duties.

Job Scope

• Work closely with the film director and writers in providing creative input for the script and storyboard.
• Read and analyse scripts, drafting proposals and putting together treatment.
• Assist the director in liaising with casting directors and producers in selecting talents and locations.
• Assist in meetings with key departments such as camera, art department, wardrobe pre, post and during filming.
• Assist in managing director's schedule and filming schedule with the producer and adhering to it.
• Work with the editor to create the offline and online cuts of the film.
• Source for required additions to the film i.e. stock footage/ music.

Requirements:

• A diploma or degree in Film/Production/Art/Mass Comm/Advertising/ or equivalent.
• Great passion for film and cinematography.
• Have an awareness and knowledge of camera equipment and cinematography.
• Technical production skills that will aid in completing the job scope.
• Flexibility in timings and travelling.
• Excellent communication, organizational and interpersonal skills.
• Great attention for detail, ability to multitask, highly organised and excellent time-management skills.
• Proficient with Mac OS, Keynote, Microsoft Office Suite.

Interested applicants may also send your resume to [email protected]

Additional Application Instructions

Please upload only text-based CVs (.doc or .pdf, max 5MB) and include a link to visual portfolios in your CV.

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the worlds largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapores unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspapers annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for Best Theme Attraction at TTG Travel Awards 2017, Best Attraction Experience, Breakthrough Contribution to Tourism and Best Customer Service (Attractions) at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapores tourism landscape.

Working at the Gallery enhances and cultivates your love for the arts, andoffers you a chance to be part ofthe Gallery'svision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

Reporting to Senior Director (Museum Planning & Audience Engagement), the Deputy Director (Museum Planning & Research) will play a key role in the review, development and coordination of the Gallerys strategies and plans, supporting senior management to drive strategic transformation and performance optimisation across the Gallery, with adherence to governance standards, to bring the Gallerys standing to the next level, and to ensure alignment between key initiatives, desired outcomes and the Gallerys vision.

The ideal candidate will possess a strong analytical mindset, strategic thinking, and the ability to collaborate effectively with diverse teams and stakeholders.

Roles & Responsibilities

Strategic & Corporate Planning:

• Develop and coordinate the Gallerys strategic planning process and reviews with management and Board, updating strategic plans in response to evolving organisational needs and external factors
• Monitor industry trends and competitive landscapes to inform strategic decision-making.
• Work with Gallerys Research team to support informed decision-making and strategy formulation through market research and analysis, to identify trends, opportunities, and risks that may impact the organisations strategic direction.
• Translate and communicate the Gallerys strategy across functions and business units, aligning processes, resource-planning and department goals with overall strategy, and driving organisational change and synergies
• Collaborate closely with the Visual Arts Cluster leadership and engage other key stakeholders (internal and external) to gather input on planning initiatives and align the Gallerys strategies and action plans within the broader context of the arts and culture ecosystem.

Enterprise Risk Management:

• Coordinate a periodic comprehensive review of the Gallerys enterprise risk management framework and regular risk assessments to identify potential threats and opportunities that may impact the achievement of strategic objectives and report risk movements
• Effectively communicate risk considerations to key stakeholders, ensuring a shared understanding of potential impacts on strategic outcomes.
• Collaborate with senior management and department heads to develop and implement risk mitigation strategies and action plans aligned with strategic goals
• Integrate risk management considerations into the formulation and implementation of the strategic planning process, ensuring that organisational objectives are aligned with a comprehensive understanding of potential and inter-related risks
• Continuously monitor progress and make necessary adjustments to corporate plans to attain organisational success

Corporate Governance & Board Secretariat Oversight:

• Maintain transparency, accountability, and ethical practices of the organisation's activities with high governance and regulatory standards
• Centralise corporate governance functions across the Gallery to deliver high standards and consistent practices in secretariat functions, ensuring effective communication between the Board and executive leadership
• Collaborate with the Board to assess its effectiveness and implement strategies to enhance the efficiency of board meetings, decision-making processes and overall governance structure
• Proactively monitor and stay informed about industry trends and governance advancements within the non-profit sector
• Evaluate the applicability of new governance practices and technologies to enhance the effectiveness of board functions

Social Impact, Performance Tracking and Management:

• Collaborate with key stakeholders to define and enhance the Gallerys social impact strategy, driving the integration of social impact considerations into strategic planning processes.
• Collaborate closely with the in-house research team to align social impact metrics with the organisation's strategic objectives and mission.
• Establish and oversee systems for tracking the Gallerys overall performance against key performance and social impact indicators, and collaborate with internal teams to deliver C-Suite dashboard analysis to drive data-driven decision-making
• Prepare performance and risk management reporting to management and board, analysing performance data to identify trends, opportunities, and areas for improvement for impact and organisational effectiveness
• Develop and support the implementation of knowledge management systems that capture insights and facilitate learning initiatives to disseminate best practices and enhance the organisation's impact over time.

Strategic Legal Oversight:

• Collaborate with in-house Legal counsel to provide legal guidance and support to all departments within the Gallery, and to ensure legal compliance in all organisational activities.
• Maintain open lines of communication with Legal team to stay informed about ongoing legal matters, regulatory changes, and potential risks.
• Stay abreast of legal developments relevant to the organisation's operations.
• Work closely with internal stakeholders to ensure legal considerations are integrated into strategic planning and decision making to safeguard the organisations mission and reputation
• Advocate for ethical conduct with the organization, ensuring that legal and ethical standards are upheld in all activities

• Degree in Museum Studies, Arts Administration or a related field.
• Minimum of 10 years of relevant work experience
• Experience in arts and cultural administration, including proficiency in cultural and public policy matters, with demonstrated expertise in strategic and corporate planning.
• Prior experience working within a non-profit organisation is highly desirable.
• A nuanced understanding of the arts ecosystem, particularly within the context of Singapore and international cultural landscapes, is preferred.
• Excellent people management skills with a demonstrated ability to lead and inspire teams. Strong communication and interpersonal skills, fostering collaboration and effective communication within and beyond the organisation.
• Display a strong commitment to the continuous professional development of staff members. A track record of fostering a culture of learning and growth within the organisation.
• Proficient in strategic thinking and adept at translating abstract concepts into actionable plans, with a proven track record of contributing to the development and execution of strategic initiatives that align with organisational goals.
• Sound understanding of legal and governance principles pertinent to non-profit organisations, and familiar with regulations and compliance requirements specific to charities.

If you are a dynamic and forward-thinking professional with a passion for strategic planning and corporate governance, and a commitment to contributing to the evolving role of museum development within the arts and cultural ecosystem, we invite you to apply for the Deputy Director (Museum Planning & Research) position. Join us in shaping the future success of National Gallery Singapore and contributing to our mission.

JOB SUMMARY

The Regional Director HR Operations will manage Humanica’s assigned country payroll outsourcing operations including people management, budget management, country statutory compliance, client engagement and service delivery.

You will own and ensure efficient delivery of Humanica SLAs with the assigned clients. You will also work collaboratively and help solutions delivery, technology and product development teams to improve the services performance and project management.

You will be part of the Management team, which main focus is to deliver excellent customer experience. You will be working closely together with Customer Support, Technical Operations, Solutions Delivery, Human Resources, Finance and Product Development teams.

JOB RESPONSIBILITIES

· Overall general administration of Humanica’s assigned country payroll outsourcing services with the guidance of the Group CEO / Founder. Countries being Thailand, Singapore, Malaysia and Vietnam.

· Provide periodical reporting on the performance of the outsource operations of the assigned countries to the Group CEO / Founder on a monthly and quarterly basis.

· Manage Humanica business operations, payroll outsourcing and operations program.

· Define, propose and implement the company’s operations and outsourcing policy and processes for the assigned country, which must be approved by the Group CEO / Founder.

· Ensure all policies and processes are documented and maintained at all times as operational standards.

· Monitor the business operations and outsourced services or functions and manage the risks associated with the operations.

· Provide client support and account management services to existing clients to further enhance client satisfaction and engagement. Including owning the process of presenting QBR with existing clients.

· Monitor, report and propose changes to outsourcing policy and procedures due to changes in the company’s obligations with main focus on outsourcing guidelines in compliance with government / statutory regulations.

· You will ensure compliance to SOPs, regulatory updates and liaise with local statutory authority regards to local pension, insurance, tax and etc.

· Monitor, report and propose changes to increase on SLA performance of each outsource clients (where applicable)

· Provide leadership support to set up new client payrolls, perform data migration and conduct parallel payroll runs for assigned new projects together with the Solutions Delivery team.

· Work with the internal control functions on monitoring, identifying and remediating issues.

· Work with Humanica Group’s Legal & Compliance team to fulfil our obligations regarding protection of clients data.

· Reviewing internal operational policies and procedures to ensure they are continuously updated in line with industry standards and/or clients expectations.

· Supporting talent acquisition initiatives for new and replacement roles by participating in the drafting of JDs, shortlisting and interviewing of candidates.

· Monitoring team morale and providing feedback to help improve work environment.

· Training new employees on company policies and procedures.

· Working closely with the HR team to manage the learning needs of the team.

· Assigning work tasks to employees based on their job description, experience level and skill set

· Coordinating with payroll team to ensure payroll records are accurate

· Work collaboratively with the Regional Sales Director to support business development initiatives within the assigned country to enhance the Humanica brand within the industry and grow business revenue.

· Manage basic budgeting and expenses for country operations with the support from head-office Finance team

· Build, lead and manage Humanica team in an inspirational manner that supports a positive work culture.

· Managing employee performance through regular meetings and performance evaluations.

· Managing employee performance through regular meetings and performance evaluations.

JOB REQUIREMENTS

- Degree in Human Resources, Management or equivalent

- Minimum 10 years working experience in HR operations in a Shared Services set-up and/or Outsourcing environment within Asia

- Good working knowledge of HR operations and compliance for Thailand, Singapore, Malaysia and Vietnam.

- Posses payroll outsourcing project implementation experience for external clients is an advantage.

- Good working knowledge of HR systems preferably Humatrix, SunFish and/or Workplaze.

- Good communication skills in English and other languages is an advantage

- Good client management and engagement skills

Responsibilities:

• Lead the Commercial After Sales Service department, collaborating with relevant matrix functions.
• Implement measures to improve results, including team motivation and workflow optimization.
• Manage and control Aftersales standards processes and audits per manufacturer's requirements.
• Ensure legal compliance and safety standards in the workshop.
• Maintain a strong collaborative relationship with the manufacturer.
• Safely repair returned-to-depot buses with minimal downtime and high-quality workmanship.
• Monitor warranty campaigns and oversee the service bus workshop team at various depots.
• Stay in touch with automobile bodies, authorities, and major competitors for continuous business assessment and strategy relevance.

Requirements:

• Posses degree in Mechanical Engineering or its equivalent
• At least 5 years of relevant working experience in workshop management
• Relevant working experience in automotive industry with a good understanding of Aftersales operation will be an added advantaged

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Rhad is a dynamic and rapidly growing creative digital agency with a strong partnership with Dog Digital UK. We specialise in delivering innovative digital solutions and creative strategies to our clients. As we continue to expand our presence in Singapore, we are seeking a talented and motivated Business Development Director to join our team.

Responsibilities:

1. Client Acquisition and Relationship Building: Identify and target potential clients to expand our customer base in Singapore.
   Build and nurture strong relationships with existing and potential clients to understand their business needs.
   
2. Strategic Business Development: Develop and implement strategies for business growth in alignment with the agency's goals.
   Identify new business opportunities and areas for expansion within the digital market.
   
3. Agency Collaboration:Collaborate with internal teams to understand our capabilities and effectively communicate them to clients.
   Work closely with creative, technical, and project management teams to deliver integrated solutions.
   
4. Market Research:Conduct market research to stay informed about industry trends, competitor activities, and client needs.
   Utilize market insights to shape business development strategies.
   
5. Proposal Development and Presentation:Prepare compelling proposals and presentations for client pitches.
   Effectively communicate the agency's value proposition and unique selling points.
   
6. Revenue Generation:Meet and exceed sales targets, contributing to the overall revenue growth of the agency.
   Negotiate contracts, terms, and pricing to ensure mutually beneficial agreements.
   

Requirements:

• Proven experience in business development within a creative agency environment.
• Demonstrated success in building and growing client relationships.
• In-depth knowledge of the digital marketing landscape.
• Strong communication and presentation skills.
• Strategic thinker with the ability to identify and seize business opportunities.
• Results-oriented and able to meet and exceed sales targets.

Job Responsibilities:

• The Managing Director plays a crucial leadership role responsible to steer and execute regional strategic planning initiatives, enhance robust regional governance frameworks, plan and manage global projects and support regional project of Corporate Center (CC) functions and Business Units
• Lead and enhance the regional platform strategy by liaising with all the Asia branches and CCs in the region
• Oversee the management of Safety & Soundness on regulations, internal controls (risk, Compliance & Audit), financials and liquidity management for the branches
• Develop and implement robust regional governance framework
• Provide oversight and manage branch network strategic plans
• Drive MUFG’s intra group collaboration, knowledge sharing and alignment of MUFG Group strategies
• Promote MUFG group level projects and initiatives

Job Requirements:

• Degree qualified
• At least 15 years of working experience in Japanese commercial banking sector, corporate governance and strategic planning
• Possess good communication skills, analytical ability and logical thinking
• Proficient in both written and spoken Japanese to effectively communicate with Japanese stakeholders and senior management in Tokyo Head Office
• Knowledge in regulatory requirements from JFSA (Japanese Financial Services Agency) would be advantageous.

We regret to inform that only shortlisted applicants will be notified.

(Job ID: 10063304)

Job Description

• Ensuring accuracy of data and configuration as a basis for good revenue management.
• Analysis of past performance as a lesson to improve future results.
• Analysis of competitors rates strategy, performance and promotion offers.
• Management of distribution channels.
• Management of business gained to ensure optimal allocation.
• Forecasts based on past performance, current holding, market intelligence as basis for optimization.
• Recommend and establish pricing strategies. Focus will be to devise day-to-day and week-to-week strategies to maximize yield and occupancies in our wide and varied markets.
• Planning, developing and implementing plans which increase sales: Marketing and advertising campaigns for electronic distribution; Special promotion according to hotel needs on public channels/ for wholesalers/ for hotel Sales Managers.
• Management of group requests from sales team.
• Communication with Accor Reservation Services and Accor Database Management.
• Communication with all departments concerned (Front Office/ Reservation/ Sales Managers/…) regarding the changes of pricing policy, promotion, waitlist booking.

Job Requirements

• 5 - 10 years of relevant experience in a similar capacity
• Technically proficient in Opera, Dataweb, Resaweb, Atacsweb, ASA Sales, ASA Rates, B2B Extranets, B2C Extranets
• A team player with an eye for detail and excellent oral and written communication skills

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

Job Duties:

• Responsible for leading the company working closely with the parent and group companies.
• Design, develop and execute company strategies to achieve the purpose of our company and group which is to protect customers and society in their times of need.
• Direct business operations of Marine Cargo, Hull & machinery, and Overseas Travel Insurance to provide value through the resolution of customer and social issues in APAC region.
• Promote development and empowerment of human resources. Guiding the financial, technical, legal, compliance and other administrative activities.
• Optimize relationship with customers, claim settling agents, external business partners and internal colleagues.
• Foster the diversification and inclusion as the company culture and strategy.
• Manage all lines of business, i.e. Cargo, Hull and OTAI insurance claims and loss prevention activities.
• Ensure proper operation of the company, including accounting, human resources, IT, legal and compliance etc.
• Supervise the operation of claims handling agents for cargo by ensuring that the quality control of claims settlement procedures are enhanced and that claims processed are settled promptly and equitably in accordance with the principal’s claims policy.
• On behalf of the head of region group company, check, monitor and support the referral claims etc from Group Companies (GCs) and assist them to enhance the quality of their claim handling.
• Provide value-added services to clients and to support GCs by close cooperation with the parent company.

Requirements:

• University Degree, preferably with LLB/LLM or professional insurance qualifications.
• At least 10 years of experience handling and managing marine cargo, hull and machinery and P&I claims and loss prevention activities in an insurance company.
• Management skills including accounting, human resources, IT, legal and compliance.
• Advanced knowledge of Marine Cargo, Hull & Machinery, P&I and Japanese OTI insurance clauses.
• Experience in conducting the audit of the claim agents.
• Proficiency in Japanese language is required to handle Japanese clients, liaise with Japan HQ and to read Japanese reports/documents.
• Advanced report writing, presentation and communication skills both in English and Japanese language.
• Good global network with the international law firms, average adjusters, marine surveyors, correspondents, marine experts, salvors and OTI assistance service vendors.
• Good Customer response skills for Japanese clients.
• Excellent technical skills on Microsoft PowerPoint and Excel.

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

Concentrix+ Webhelp is looking for a Senior Director, Account Management, to drive the success and growth of existing strategic partnerships.

This role will drive the success and growth of existing strategic partnerships within an assigned account. This role is responsible for delivering on account revenue and gross margin targets as well as overall client satisfaction and driving innovation and continuous improvement in partnership with internal and external stakeholders in a matrix environment.

This role is responsible for delivering on account revenue and gross margin targets as well as overall client satisfaction and driving innovation and continuous improvement in partnership with internal and external stakeholders in a matrix environment.

Expected key activities include building relationships with client executive stakeholders including the C-suite, owning the client strategy/account plan, building and growing account relationships, overall operational performance and client satisfaction, and growing revenue/margin with the client. The focus of this role is on the sale and delivery of outsourced customer experience solutions including contact center solutions as well as software, analytics and other services, in order to drive better customer experiences and positive outcomes for the client.

The ideal candidate will also bring both a successful track-record in contact center sales selling outcome-based solutions as well as experience providing digital customer engagement solutions or have deep knowledge and sales experience, possibly in field sales.

Successful candidates will be able to build strong relationships within existing and new partners, as well as understand where the client needs intersect with Concentrix+Webhelp capabilities across all business lines.

Core Responsibilities

• Work to develop and refine client specific strategies and account plans including sales targets, forecasting, relationship mapping/ strategies, whitespace opportunities as well as growing existing business lines.
• Create and develop key client executive relationships, up to the C-suite, at target clients, while building consensus across multiple functional areas.
• Identify, articulate and synthesize client needs in order to close complex and comprehensive outsourcing engagements.
• Articulate client business strategies/needs and overlay Concentrix’ solutions to develop a client sales strategy to drive revenue.
• Drive a holistic sales strategy that represents a breadth of services (customer contact solutions, analytics, software, etc).
• Analyze client’s business needs and customize Concentrix offerings to meet those needs, including innovative outsourcing service approaches and an ROI/cost benefit analysis.
• Lead a team of subject matter experts through the sales and delivery processes by collaborating to drive all solution elements including training, HR, implementation, IT and operations.
• Deliver positive results in a matrixed/ cross-functional environment, both internally and within client accounts.

Experienced Desired

• Demonstrated ability to develop business relationships across all levels of an organization, including senior executives.
• Experience successfully managing long-term sales cycles which require precise management of projects across multiple organizations, both internally and externally.
• Successful track record of running multi-country and multi-continent client footprint and with distributed senior stakeholders.
• Strong knowledge of outsourced solutions and services sales; knowledge of contact center solutions is desired.
• High level of strategic thinking with the ability to execute tactically.
• Attention to detail and, when necessary, strong financial acumen.
• Ability to travel worldwide (~35% travel; post-COVID-19).
• Demonstrated ability to identify client business problems, assess risks and profitability, drive the development of strong mutually beneficial account plans and define the appropriate internal resources (technical assistance, project management, alternate sales channel support).
• Ability to engage and negotiate effectively with internal and external partners.
• Ability to establish and maintain trust by displaying honesty, integrity and ethical conduct.
• Ability to adjust quickly to shifting priorities and rapid changes.
• Required Education: BA/BS or similar work-related experience.
• Minimum of ten years working in outsourcing operations, sales and or consulting.
• Willing and able to roll up your sleeves.
• Relevant operational experience is desired but not required.

If this sounds like an interesting opportunity, hit apply!