ยท Industry/ Organization Type: Healthcare/ Medical
ยท Position Title: Healthcare Executive
ยท Working Location: Specialist Clinic (Cardiology )
ยท Working Hours: MonโFri 8.30amโ5.30pm; Sat 8.30am-1:00pm
ยท Duration: Permanent Role
Job Description
To provide general quality patient management pertaining to the non-medical aspect of the clinic Such as:
- Patient registration in the clinic, scheduling of patientsโ appointments including sending reminders
- Answering phone/SMS and email queries
- Coordinate booking of investigations, scheduling of procedures with hospitals, labs and other clinics
- Handle payments and prepare submissions for Medisave and insurance claims
- Preparing patientsโ medications for doctor to check, and dispensing medication
- Assist in performing treadmill tests, ECGs and hook up Holter monitors, ABPs (training will be provided)
- Assist doctor during consultations / chaperone duties
- Handle patientsโ complaints
To provide administrative work for the clinic:
- Maintain and update all patientsโ records and in according to standard guidelines
- Assist in the daily running of the clinic and the upkeep of the clinic
- Any other administrative work involving patientsโ care / records / the daily operation of the clinic
Job Requirements
ยท Minimum Diploma graduate
ยท Diploma in nursing or relevant healthcare major is an advantage but not necessary
ยท At least 1 year experience in hospital/ medical clinic operation/front desk duties
- Experience in submission of insurance and Medisave claims
ยท Proficiency with Plato and computer work
ยท Ability to speak additional languages besides English is an advantage