The Events Coordinator/Conference Services Coordinator plans and arranges the details of events. These include logistics planning to complex decorations for events, which range from meetings to dinners. He/She in charge of booking facilities for upcoming events, and meeting clients to discuss the event’s purpose. He/She must follow the client’s vision and details for the event.

He/She needs to provide administrative support for the department. He/She must conduct on-site coordination, and site inspection done during, before and after the events. He/She needs to create the Banquet Event Order in a timely manner. He/She must also use suggestive selling to boost profits.

He/She needs to work in a fast-paced setting. He/She maintains precise and overall awareness of the property. He/She also arranges functions correctly and efficiently. He/She needs to serve as a point of contact for clients. In addition, he/she must also converse with them via phone or email to respond to queries and requests.

~ Quarterly performance bonus

~ Aid customer service over various platforms
~ Communicate and relate well at the workplace
~ Follow food and beverage safety and hygiene policies and rules
~ Grow eersonal effectiveness at an operations level
~ Handle guest concerns
~ Issue sales proposals
~ Maintain a personal image and emotional competence
~ Perform computer applications at basic level
~ Perform essential online functions
~ Project a professional image
~ Provide go-the-extra-mile-service
~ Provide sales services
~ Show the service vision
~ Use upselling and suggestive selling methods
~ Work in a team

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Front desk and reception duties providing good customer service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience
• Point of contact for sales hotlines and inquiries, efficiently addressing customer queries
• Handling customer data with meticulousness
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions is a plus
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers is preferred
• Generating monthly lead reports by collecting and analyzing customer information to identify trends and opportunities
• Reporting to the Marketing Manager and providing support to the marketing team when needed
• Handling adhoc administrative duties as required to ensure smooth operations

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 5days work in office and 1 day work from home.

Job Description

We are looking for an Accounts Assistant to provide administrative support to the accounts department. The duties include managing expense reports and reimbursements, entering financial transactions into our internal databases and reconciling invoices.

Job Responsibilities

● Provide support to Accounts department

● Maintain partial/full set of accounts.

● Maintain AR/AP records

● Posting of receipts and perform banking transactions

● Liaise with vendors for any discrepancies

● Processing AP payment and issue of cheques

● Support in preparation of management report

● Any ad-hoc duties as assigned

Requirements and skills

• GCE ‘O’ level /LCCI from Accounting

• 1-2 years of accounting experience in a computerized accounting environment.

• Proficient with MS Excel and accounting software. Knowledge of ERP-Microsoft Dynamics 365 is a plus.

• Ability to speak/read Chinese

• Keen attention to detail

• Strong team player with a positive attitude and a strong sense of responsibility.

• Great customer service and interpersonal skills

• Ability to handle sensitive, confidential information

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Front desk and reception duties providing good customer service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
• Point of contact for sales hotlines and inquiries, efficiently addressing customer queries.
• Handling customer data with meticulousness
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions is a plus.
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers is preferred
• Generating monthly lead reports by collecting and analyzing customer information to identify trends and opportunities.
• Reporting to the Marketing Manager and providing support to the marketing team when needed.
• Handling adhoc administrative duties as required to ensure smooth operations.

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 5 days work in office and 1 day work from home.

Our company

• Warmth and friendly family-oriented SME company culture
• We are a group of self-motivated teamplayers
• We work hard and play hard

Job Description

• Obtaining quotations for new and existing client's insurance policies, answering client's queries promptly, and processing of insurance policies.
• Develop and maintain client relationships by providing support, information and evaluating customer needs accurately.
• Handle daily office administrative duties including data administration, answering of phone calls, attending to emails and phone messages promptly.
• Other administrative duties as assigned by manager.

Requirements

• Strong organizational, prioritisation and time management skills.
• Positive attitude and client-centric service oriented.
• Seeking growth and looking to learn in this role.
• Meticulous with ability to handle highly confidential issues as well as communicate effectively with clients and colleagues.

Our company

• Warmth and friendly family-oriented SME company culture
• We are a group of self-motivated teamplayers
• We work hard and play hard

Job Description

• Day-to-day finance and accounting matters
• Monthly and yearly bank reconciliation
• Management reporting
• Generating statement of accounts and following up with clients
• Keying of receipts and generating payment vouchers
• Liaising with external stakeholders on accounting matters
• Accounting data entry matters
• Other accounting duties as assigned by director

Requirements

• Strong organizational, prioritisation and time management skills.
• Positive attitude and client-centric service oriented.
• Seeking growth and looking to learn in this role.
• Meticulous with ability to handle highly confidential issues as well as communicate effectively with clients and colleagues.

The Responsibilities:

• Deliver growth in market share within assigned verticals.
• Maintaining and developing relationships with existing customers (end users & resellers)
• Identify & secure new customers consistently & efficiently.
• Take ownership in the whole process from pre-sales to sales to aftersales, to respond promptly with good follow-up skills.
• Gathering market and customer information and feedback on IT trends

The Requirements

• A recognized diploma or degree from recognized institutions
• Non-diploma holders with solid sales track record and experience will be considered too.
• Preferably with at least 3 years of relevant corporate sales experience in the IT industry
• Good business acumen
• Exudes a strategic mindset to service & grow key customers.
• Independent and resourceful
• Demonstrate a high degree of flexibility in adapting to company's expectations and challenges customers present to you.

IT Executive

We are looking for a dynamic and passionate IT Executive.

Job Description

• To develop and implement IT operating procedures at Company level with provision of training to all employees.
• Responsible for managing the company’s entire network systems, including but not limiting to hardware configurations and software installations.
• Issuance of IT assets to new hires and collection IT assets
• Responsible for researching, diagnosing and troubleshooting to identify solution(s) to resolve system and/or network issues within the company.
• Act as a liaison between 3rd-party vendor and internal staff during problem escalation until issue is resolved with proper documentation.
• Coordinate warranty services and perform health checks by monitoring availability and functionality of the network systems.
• To manage and keep proper log records of IT issues for traceability and audit purposes.
• Any other relevant duties as and when assigned.

Requirements

• Minimum Diploma holder in Information Technology, Computer Science or similar field.
• Equips with 2 to 3 years of relevant working experience with extensive knowledge in computer hardware systems and familiarity in general OS systems, Enterprise, programming languages and office software applications.
• Has good IT and problem-solving skills
• Demonstrate project management skills, goal-oriented, and possesses strong delivery/milestone focus
• Excellent interpersonal communication skills and stakeholder management skills, good collaborative team spirit, and a can-do attitude.

SHATEC is looking for an experienced Executive, Information and Communications Technology (ICT) to join our team.

Job Description:

• Provide day-to-day level 1-2 enterprise applications, systems, end user computing support, telephony and related technology.
• Work with outsourced service provider and IT vendor for support and resolution to technical issues.
• Manage hardware and software assets or licenses, and IT-related tasks for onboarding/offboarding process.
• Ensure infrastructure, server rooms, applications, on-premise and cloud computing platforms, are operating efficiently and highly available and perform within agreed SLA.
• Work closely with teams and external service providers to ensure the security, reliability and stability of systems and services.
• Execute IT operational procedures and policies, in compliance with statutory requirements when necessary.
• Execute new initiatives, projects and enhancements to meet the needs of organizational goals.

Job Requirements:

• Good communication skills and problem solving skills.
• Meticulous and innovative; positive work attitude and customer oriented.
• Team player and able to work independently in a fast-paced environment.
• At least 1-2 years of relevant experience, preferably in education sector.
• Strong technical skills and knowledge and project management methodologies.
• Professional Certificate/NITEC/Diploma in Information Technology or its equivalent.

Responsibilities and Duties:

Specific

• Conduct service walks, face-to-face interviews / research and gather feedback from patients.
• Handle, respond and deconflict complaints from patients/caregivers related to quality of service, orally and in writing. Ensure timely follow up with stakeholders and maintain accurate records.
• Manage, in person, difficult situations in relation to patients/caregivers and organize necessary resources to resolve the issues.
• Prepare report on monthly service quality feedback/results to Hospital Quality Steering Committee (HQSC).
• Evaluate results for outstanding team and excellence team awards for hospital updates.
• Work on new initiatives to improve service quality and patient experience, including working with volunteers.
• Draft policies and procedures.
• Supervise junior staff in service excellence unit.

General

• Assist in the preparation of reports and statistics as required.
• Assist in identifying problem areas, recommend and implement improvements.
• Perform other duties as assigned.

Job Requirements:

• Diploma/Degree from a recognised university or polytechnic with at least 3 years working experience in service industry e.g. hospitality, travel, retail. Healthcare experience is an advantage.
• Ability to communicate in vernacular languages is an asset (to liaise with vernacular speaking patients and caregivers).
• Energetic team player with initiatives.
• Good interpersonal, communication and organisational skills.

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

The Senior Marketing Executive will play an integral role in the development, execution and measurement of marketing & eCommerce initiatives in line with Corporate strategy and Business initiatives. The successful candidate will effectively promote AMETEK Businesses through integrated marketing campaigns or eCommerce to improve brand awareness, generate/nurture leads and contribute to business growth.

Responsibilities:

• Develop effective, competitive marketing & eCommerce initiatives leveraging BU portfolio’s position in the marketplace and translate initiatives to day-to-day tactics for execution
• Initiate and execute cross BU marketing activities to promote AMETEK solution in the marketplace through social media, webinar, email, tradeshow, seminar, customers days and etc.
• Work closely with BU and global eCommerce team to implement eCommerce strategy and grow eCommerce business in the region
• Build marketing ecosystem in the region with appropriate infrastructure, and track, analyze and report out financial impact of marketing effectiveness
• Stay abreast of industry trends in the region, digital landscape and new tactics
• Support other Corporate functions to promote strategic initiatives

Requirement:

• Bachelor's degree in Marketing, Business, Communications or Technology
• Work experience within an industrial B2B market environment
• 4-6 years hands-on experience with demonstrable digital marketing experience around website SEO/SEM, social media, video marketing, emailing and display advertising campaigns
• Knowledge of website analytics tools, CRM platforms, eCommerce platforms, and an overall data-driven approach to marketing
• Experience in a cross functional or highly matrixed organization
• Good time management and problem-solving skills, with the ability to multi-task in a dynamic working environment
• Excellent communication and presentation skills
• Independent, proactive and self-motivate

Description :

. You anticipate the needs of your managers and team members and help them stay focused on their projects by resolving operational and administrative issues before they arise. You move quickly with the changing environment and are up to date with the latest products and services. You also use that knowledge to strategically support your team's projects. In addition to being organized and analytical, you possess the strong business judgment and communication skills needed to interact with a variety of people and job functions.

Administrative jobs at are staffed by organized and dependable people driven by a common company goal: to help us accomplish great things. Working behind the scenes, we make a significant impact on the people we support as well as on users around the world. We're adept at leading and managing a variety of simultaneous projects, which requires the particular talent of being able to communicate effectively with all levels of the organization.

Responsibilities:

• Work cross-functionally with a team that supports Global Communications and Public Affairs.
• Manage administrative tasks (calendars, book travel, coordinate external customer meetings, and schedule facilities and equipment).
• Partner with global leads, resources, and point of contact to coordinate business and team needs.
• Optimize processes and build new operational strategies to drive efficiency, effectiveness and responsiveness into existing operations and managing team-related projects.
• Partner closely with Administrative Business Partners (ABPs), Strategy and Operations Lead, and APAC Communication leads to execute processes to support the business and leaders.
• To support Director to focus his time on meaningful priorities.
• To liaise with internal and external parties on all company and personal matters.
• Prioritize correspondences and emails on behalf of the Director.
• To assist with personal errands/assignments for Executive Director as and when required.
• Any other duties as assigned from time to time.
• Event managemenets

Skills

• Tertiary education with at least 3 years of working experience.
• Strong organization, prioritization, and time management skills.
• Strong ability to meet changing priorities.
• Young, high-level of maturity, trust, professional, strong work ethic and presentable.
• Good Event managements skiils or knowledge

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities:

• Market research and analysis: Conduct market research to understand industry potential, competitors and market trends.
• Collect customer needs and feedback, analyze market pain points and opportunities.
• Develop new customers, establish contact with potential customers through channels such as phone, email, and face to face meetings, and understand their needs.
• Plan and organize sales activities, including industry exhibitions, business negotiations, etc: Participate in marketing activities and advertising to enhance the company’s brand awareness and image,
• Searching for potential partners, conducting cooperation negotiations and negotiation with them. Signing cooperation agreements and establish long term stable cooperation agreements and establish long term stable cooperative relationships.
• Regularly write market reports, summarizing market trends and competitors’ situations.
• Work closely with team members to jointly develop and execute market expansion plans
• Any other ad-hoc duties as assign

Requirement

• Bachelor Degree in marketing, logistics management and related fields
• Have strong market insight and business negotiation skills, adept at discovering and seizing business opportunities
• Having good communication skills and teamwork
• Proficient in using office software and market analysis tools, such as Microsoft office, CRM systems
• Having good learning ability and self motivation. Able to continuously learn and adapt to market changes.

Are you a self-motivated, result driven individual looking to working in a fast paced environment? If you are such an individual, we are keen to explore the opportunity to have you on board.

Job Title I: Account Sales Manager

Responsibility:

· Market the company’s products and services to clients to ensure achievement of monthly sales targets;

· Manage and coordinate all sales accounts;

· Identify and develop new business market opportunities;

· Prepare and follow up on customer enquires and quotations;

· Conduct sales presentation, solution recommendation to prospective clients;

· Able to propose suitable solution and compliance list according to tender requirements;

· Build and maintain good customer relationship for revenue growth and customer retention;

· Maintain an awareness of new development in the industry;

Requirement:

· Diploma/Degree in Engineering or equivalent;

· Working experience in IT or security industry will be advantageous;

· Team player with strong communication and interpersonal skills;

· Able to work independently in a fast spaced environment;

· Energetic and high level of work commitment with a positive mindset;

Other Information:

· 5 days work week (9:00~18：00)；

· Office at Bukit Batok;

· Attractive salary package (3.5K~5.5K)

Responsibilities:

• Identify and pursue new business opportunities within the logistics and supply chain sector.
• Build and maintain a robust sales pipeline through market research, networking, and lead generation.

Client Relationship Management:

• Cultivate and strengthen relationship with existing clients.
• Understand client needs and provide tailored logistics solutions to meet their requirements.
• Act as the primary point of contact between the company and clients.

Sales Strategy and Planning:

• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Collaborate with the sales team to create innovative approached to market out logistics services.

Market Analysis:

• Monitor industry trends and competitor activities to identify opportunities and potential risks.
• Provide regular market feedback to the management team for strategic decision making.

Sales Reporting:

• Prepare and submit regular sales reports, including sales forecasts, client feedback and market trends.
• Utilize CRM tools for efficient management of customer interactions and sales processes.

Negotiation and Contract Management.

• Negotiate terms and conditions with clients to secure profitable and sustainable business partnerships.
• Ensure timely and accurate completion of all necessary documentation.

Job Requirements

• Diploma/Advanced Diploma/Degree in any field
• Preferably with 1 to 2 years of working experience in the related field
• An ambitious go-getter, eager for opportunities in sales
• Excellent communication skills
• Proactive in seeking opportunities to acquire new business
• Driven, high energy levels, results-oriented, driven to excel in sales and able to work independently
• Proficient in written Korean language will be preferred in order to liaise with the Korean clients and HQ in Korea on a regular basis is a plus.

Responsibilities

• Responsible for providing forward planning on materials stock plan
• Responsible for liaising with all extenal vendors on subcontracting job particularly on their PO, DO, shipment arrangment, delivery schedule and quality delivery service to production.
• Responsible for procuring production material based on master planning requirement for manufacturing and also support Production to procure consumable items.

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 2 years of working experience in Production planning, FIFO for material supply and good supplier communication and basic procurement SOP.
• Knowledge and experience using MRP or ERP system for planning and inventory control.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for providing forward planning on materials stock plan
• Responsible for liaising with all extenal vendors on subcontracting job particularly on their PO, DO, shipment arrangment, delivery schedule and quality delivery service to production.
• Responsible for procuring production material based on master planning requirement for manufacturing and also support Production to procure consumable items.

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 2 years of working experience in Production planning, FIFO for material supply and good supplier communication and basic procurement SOP.
• Knowledge and experience using MRP or ERP system for planning and inventory control.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities:

• Accomplishes department objectives such as planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Contributes to team effort by accomplishing related results as needed.
• Any other ad hoc job duties as required

Requirement:

• Diploma or Degree holder
• Good critical thinking, analytical and problem-solving skills.
• Excellent stakeholder engagement and communications skills (i.e. written and spoken)
• Flexible and adaptive mindset.
• Good team player and able to work in a matrix team structure.

The job holder will support the Senior Manager HR, S.E.Asia on all HR functions in the region. This include Staffing & Recruiting, Payroll & HRIS Administration, Employee Welfare Management, Training & Development administration in Singapore, Thailand, Vietnam, Australia, and other countries in the Asia region.

Main Responsibilities:

Recruiting

• Support recruitment and selection process, includes coordinating job briefs, job posting, interviews and assessment arrangements

Payroll Administration & HRIS

• Manage monthly payroll administration with internal parties and outsourced vendors
• Prepare payroll related reports to government agencies such as social insurance, worker’s compensation etc.
• Maintain & update data accurately in HRIS, incl. new hire, termination, staff movement, etc

Training and Development

• Coordinate employee onboarding, training & development activities as well as evaluation of training effectiveness
• Manage training vendors and registration if neccessary

HR Operations

• Coordinate onboarding / offboarding process
• Maintain personnel records and P-files
• Manage employee benefits and welfare and expats administration
• Handle employee enquiries relating to HR matters
• Play active role in employee engagement related activities

Support projects and initiative deployment as required

Desired Skills and Experience:

• Bachelor degree, Diploma with good experience welcome
• At least 3 years of experience in operational or generalist HR, payroll knowledge an advantage
• High degree of integrity coupled with good interpersonal and communication skills
• Self-motivated and the ability to work on his/her own initiative
• The ability to work with personnel from all levels and under pressure
• Detail orientated, and willingness in taking challenges
• Good English skill in both written and verbal
• Can work independently but is a good team player

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities:

• Develop and implement marketing strategies and ensure marketing goals are met
• Monitoring and tracking marketing budgets, including expenditures, return-on-investment
• Administering and maintaining company’s website
• To deliver weekly and monthly reports – Analyze reports to determine the efficacy of campaign
• Planning and monitoring the ongoing company presence on social media (Facebook, LinkedIn and etc)
• Optimise all assigned campaigns in the form of Google Ads, Facebook Business Manager campaigns
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Maintain partnerships with media agencies and vendors

Requirements:

• Diploma/Degree in Communication / Marketing / Business or equivalent
• 2-3 year working experience is an advantage but not a must
• Preferred knowledge or skills: Search Engine Marketing, Social Media Paid Advertising and CRM System
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Familiar and fluent with marketing tools including Google Analytics, WebTrends etc.
• Good knowledge of web creation tools/platform (e.g. Adobe Suite, WordPress, Umbraco, HTML etc.)
• Excellent understanding of digital marketing concepts and best practices
• Skills and experience in creative content writing
• Analytical mindset and critical thinking

Daughters Of Tomorrow Limited

Registered as a charity under the Charities Act of Singapore, Daughters Of Tomorrow complements and supports existing training and workforce-related agencies by connecting volunteers and community resources to enable each woman on an individual level. By deep-diving into the practical day-to-day constraints of these women, we offer hand-holding and individual coaching to help each woman reach regular and sustained employment.
Our beneficiaries are women aged 18 to 68 from low-income families (living on less than $800 per capita per month), mostly living in government-subsidized rental flats, and facing multiple stressors in their families. Through sustained employment, women in our employment bridging program regain confidence in themselves and gain a social support network that helps them through their difficult times.

Research Executive (Social Mobility Programme)

About the Role

The SMP Executive will support the Research, Monitoring and Evaluation team to execute a funded research project - specifically the Social Mobility Programme, an exploratory research programme aiming to explore what interventions can better encourage women to increase stability and create improvements in their lives.

This role will report to the Research, Monitoring and Evaluation Manager and work closely with the SMP Research consultant, and coordinate with other programme functions, including Programme Development & Incubation, Community Partnerships & Programmes, Employment Bridging & Social Mobility, and Volunteer Management. The role will also involve participating in an organisation-wide bi-weekly meeting in person.

Responsibilities

Research - Social Mobility Programme

• Support the research team in recruiting for the programme, including identifying potential women who will be eligible for the research, organising recruitment drives, calling eligible women to share about the programme.
• Assist in consent taking when onboarding women into the programme as research participants
• Track the dates of intervention for participants and alert team on the follow-up needed
• Coordinate the timing and location for intervention, check-ins and interviews with participants
• Administer and track the disbursement of incentives to research participants on excel
• Conduct interviews and check-ins with women at a venue that may not be the office
• Take notes at research team discussions
• Check research data that have been keyed in to ensure no errors
• Ensure proper organisation of research documents in soft and hard copies
• Assist in preparation of research reports and presentations to stakeholders
• Support other future research studies and/or advocacy in line with the organisation’s mission and vision

Qualifications

• Bachelor's degree with at least 2 years of research operations experience, preferably with social services or non-profit organisations
• Singaporean or PR

Preferred Competencies & Skills

• Good administrative and organisational skills
• Strong interpersonal skills and cross-cultural awareness
• Team-player and willingness to collaborate
• Quick to take initiative when needed
• Familiarity with Singapore’s social safety nets and policies
• Detail-oriented, conscientious and responsible with data
• Strong written and spoken communication skills
• Ability to speak one or more of the local languages

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Human Resources Executive with Conrad Hotels & Resorts is responsible for managing HR administration responsibilities and assist in recruitment activities to deliver an excellent staff experience while supporting employee relations and departmental goals.

What will I be doing?

As the Human Resources Executive, you will be responsible for performing the following tasks to the highest standards:

• To assist in conducting interviews for Trainees and Rank & File candidates
• Make the necessary arrangements for subsequent interviews with the respective Department/Division Heads and the General Manager for short-listing candidates before the offer of employment
• Manage HR administration such as contracts, letters and personnel files
• Ensure accurate information is fed into the HR system
• Assist with employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
• Handle applications, renewals and cancellations of work passes for foreign team members.
• Ensure recruitment and selection process is adhered to and ensure that it is compliance with the Employment Law
• Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
• Assist to resolve team member and management queries
• Maintain a professional appearance at all times and to conduct personal behavior in a mature professional business manner when representing the Hotel or brand.
• To be a sound analyzer and problem solver.
• To be a “do-er”, implementer, and action taker.
• Develop and use good business acumen and be a good “business operator”.
• Possess high level of accuracy and have an eye for detail, vigilantly attentive to detail, monitor quality and be obsessively service oriented.
• The ability to be versatile, flexible, show stress management, manage criticism and manage conflict effectively.
• Be a team player and have interpersonal sensitivity.
• Be a public ambassador for Conrad Singapore Orchard as well as Hilton Hotels & Resorts
• Respond properly in any Hotel emergency or safety situation.
• Perform other tasks or projects as assigned by Hotel management and staff.
• Provide feedback in a timely, professional and constructive manner.
• Ready to support any operational crunch within the Hotel, off-site events or Hotel run events.
• Ready to support community initiatives by the Hotel as our contribution to society.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Human Resources Executive Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum 2 – 3 years previous HR experience
• Able to work under pressure
• Positive attitude
• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams
• Ability to work quickly and under pressure to meet deadlines
• IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!