Job Description & Requirements

• Analyse trade portfolios to support issues or queries of buyers and sellers.
• Assist in ongoing reviewing of records and information to ensure that work processes are followed.
• Carry out organisational policies to reduce issues with receipt, handling and storage of products.
• Carry out procedures for effective trade dispute resolutions.
• Carry out procedures to ensure that deployment and tracking of products meet requirements.
• Conduct checks on documents provided by logistics providers.
• Conduct checks on documents required for trade transactions.
• Conduct incident or crisis management plans to address issues with management of goods.
• Create and execute orders for trade transactions in line with organisational or regulatory requirements.
• Investigate and report errors in trade transactions for management resolutions.
• Link trade transactions processed with relevant trade documents.
• Participate in key activities in technology projects.
• Plan work improvement activities and performance improvement strategies.
• Review key objectives to determine if operations are effective.
• Support Workplace Safety and Health (WSH) activities to ensure organisational and regulatory requirements are followed.
• Support the use of technology, electronic tools and devices.
• Work with logistics providers on receipt, handling and storage of products.
• Work with sales and finance department to support payment processes for sellers.

Job Description:

• Manage work processes and workflow to make sure operational efficiency
• Planning doctors' roster and coordinating doctor's leave to ensure adequate medical manpower at all times
• Identify training needs and sraw up individual learning plans for the staff
• Assist in drawing up department workplans and budgeting exercises
• Assist in handling patients' feedback and investigations
• Any ad-hoc duties as per assigned

Requirements:

• Bachelor Degree in Business Administration, Project Management or equivalent
• Minimum 2-3 years experience in operations and administrative work

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

SCOPE

The Lady in Red is an iconic symbol of Kempinski and is in essence the Hotel Ambassador (or First Lady). As an extended arm of the General Manager she welcomes, meets and farewells hotel guests and is responsible for the communication with all guests providing highest quality service standards. The Lady in Red is empowered to take immediate decisions in respect to guest well being.

OVERALL OBJECTIVES

The job of Lady in Red is executed satisfactorily when:

• LQA (Leading Quality Assurance) audit results are 85% and above.
• CSS (Customer Satisfaction Survey) results are rated on an average with “5” and above.
• Hotel and Outlets are promoted.
• Guest complaints are minimized and if occur followed up efficient and are reported to Operations team.
• In case of immediate need, the Lady in Red helps with reception duties.

MAIN RESPONSIBILITIES

• Communication of hotel & company philosophy and internal hotel representation.
• Have an in-depth knowledge of the hotel and the geographical layout of the city / surroundings.
• Knowledgeable about all VIPs in-house, hotel functions and special events.
• Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g. Google, Opera PMS company wide, briefs and distribute this information within the hotel to all relevant departments by e.g. daily guest fact sheets/reports, newsletter, etc. and ensure information is updated in the guest profile.
• Welcome, facilitate and bid farewell to as many guests as possible.
• Top VIPs MUST be welcomed upon arrival, escorted to their room and bid farewell upon departure.
• Liaise with FOM and GM, to prepare tailor made guest itinerary for Top VIP’s when appropriate and coordinate VIP greetings and departures – ahead of time.
• Obtain as much information about a guest’s stay to be entered in the guest history.
• Welcome visitors to the hotel, assist with general information, internal promotions and directions.
• Handle guest complaints and requests in a polite and efficient manner, give further instructions to the relevant staff if needed to ensure optimal guest satisfaction.
• Maintain a record of all complaints and requests, follow up and inform concerned operating departments.
• Perform special projects and related duties as assigned.
• Walk throughout the hotel recognizing guests and engage with them appropriately.
• Attend & participate in daily briefings as scheduled.
• Report potential and existing hazards and rectified immediately.
• Provide information to all guests regarding the services and possible internal promotions of the hotel.
• Senior Management on any unusual circumstances that might affect guest service and expectation.
• Take decisions on upgrades / comps / rebates etc. as per stipulated hotel policies and procedures.
• Participate in training programmes.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Job Summary:

We are seeking a professional and detail-oriented Receptionist and Admin Assistant with the potential to grow into an Executive Assistant role to the Partners.

The ideal candidate will be responsible for managing front desk operations, providing administrative support, and handling day-to-day tasks that ensure smooth office operations. This position offers opportunities for growth and career advancement within the organization.

Key Responsibilities:

1. Receptionist Duties:

• Greet visitors, clients, and staff professionally and courteously.
• Answer and direct incoming phone calls to the appropriate team members.
• Maintain the reception area, ensuring it is clean, organized, and welcoming.
• Manage incoming and outgoing mail and packages.
• Handle general inquiries and provide information about the company.

2. Administrative Support:

• Assist with scheduling meetings, conference rooms, and appointments for staff.
• Assist in maintaining office supplies and inventory, coordinating with vendors when necessary.
• Support the organization of company events, meetings, and lunches.
• Ensure the smooth operation of office facilities and equipment.
• Handle additional tasks to support various departments as needed.

3. Executive Assistant Potential:

• Provide calendar management support for the Partners, scheduling appointments and managing time effectively.
• Coordinate travel arrangements, including flights, accommodations, and itineraries for the Partners.
• Prepare presentations and assist with communication and correspondence on behalf of the Partners.
• Assist with confidential and sensitive information, maintaining discretion at all times.

Skills & Qualifications:

• Proven experience as a receptionist, administrative assistant, or in a similar role.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and in a team.
• Detail-oriented with a high level of accuracy.
• A proactive attitude and willingness to learn and take on new responsibilities.

Career Growth Opportunity:

This position is ideal for candidates who demonstrate exceptional organizational skills and professionalism. With proven performance, this role offers the opportunity to transition into an Executive Assistant position, directly supporting the Partners.

Please send an updated CV to [email protected]

Working hour: 7:00am to 4:00pm

Working location: Central Area

• Hande calls, walk-in enquiries, delivery, mails, parcels dispatch
• Preparation and verification of documents (e.g. prepare Staff Monthly Attendance Sheet and track their daily attendance
• Maintaining and updating of data records
• Compilation of statistics
• Filing and typing
• Drafting of correspondences
• Attending to pupils who are unwell
• Any other duties as assigned

Requirement:

• At least an O-Level
• Must be able to handle telephone enquiries from Mandarin speaking parents / vendors
• At least 3 years of experience providing admin support
• Proficient in MS Office
• Basic First Aid knowledge
• Good communication and inter-personal skills
• Good team player with high level of initiative
• Good customer service skills
• High level of initiative and able to work independently

About Us:

Capital C Corporation is a pioneering fintech company headquartered in Singapore, revolutionizing financial services across Southeast Asia. With a decade of industry experience coupled with an innovative startup mindset, we are deeply passionate about the potential in Southeast Asia to empower our users. Our technology is purposefully designed to reach and uplift underserved individuals and businesses through digitalization.

We provide an array of financial solutions, encompassing consumer services, support for MSME businesses, financing for two & four-wheelers, buy now pay later options, and salary advances customized for developing countries.

Our goal is to foster financial stability and empower individuals to achieve their financial goals. Be part of our journey to transform financial inclusion and enrich lives across Southeast Asia.

Our mission is simple yet powerful: "Driving financial inclusion, enhancing lives."

Job Overview:

Are you an organized, customer-focused professional who thrives in dynamic environments? Do you have a passion for ensuring smooth operations while providing top-tier service to clients? We’re looking for a Sales and Operations Admin who excels at multitasking, managing client relationships, and handling operational processes with precision. In this role, you’ll be instrumental in driving client acquisition, managing the onboarding journey, and collaborating across teams to ensure our operations run seamlessly. Join us and be a key player in delivering exceptional customer experiences while supporting our business growth!

Key Responsibilities:

• Provide sales support to multiple business units on client acquisition.
• Assisting customers with the onboarding application process, promptly addressing their enquiries, managing and incorporating their feedback, and maintaining a professional and organised environment for both walk-in and appointment-based customers.
• Ensure timely submission of credit proposals and manage the credit process and turnaround time.
• Ensure application submission is in compliance with company internal policy and objectives.
• Support the team with day to day operations for enquiry, application and repayment matters.
• Liaise actively with other roles including marketing, sales and business development.
• Any other duties that may be assigned by the superior from time to time.

Qualifications:

• Minimum Polytechnic Diploma qualification.
• Proven experience in a similar role, with a focus on customer service and administrative support.
• Proficiency in English and Mandarin is essential to liaise with Mandarin-speaking clients.
• Experience in customer-facing environments and a customer-first mindset are highly valued.
• Well-organized, with excellent interpersonal and problem-solving skills.
• Able to work independently, take initiative, and manage tasks effectively.
• Proficiency with CRM systems and Google Workspace.
• Strong ethics, attention to detail, and a customer-oriented attitude are a must.

Working Hours:

• 2 rotating shifts: 10 am - 7.30 pm and 10.45 am - 8.15 pm
• 5-day workweek: Monday to Saturday, Sunday off + one additional off-day during the week

How to Apply:

Ready to make an impact? If you’re excited about combining top-notch customer service with operational excellence in a cutting-edge fintech space, we want you on our team!

Please submit your resume to [email protected].

Working hour: 6.30am to 3.45pm

Working location: South-East Area

Receptionist cum Admin Assistant

Customer Service

• To assist in customer service at the counter
• To answer telephone calls and direct to the respective parties, if necessary
• To assist in administerring simple first aid if required

Generic Email

• To assist in the clearing of the generic emails

Data Entry using Microsoft Word or Excel

• To assist in data entry using Microsoft Word or Excel

Any other clerical duties

• To assist in any other clerical duties assigned

Requirements:

• At least GCE ‘N’ or ‘O’ Level
• Good communication and inter-personal skills
• Good team player with a high level of initiative
• Proficient in Microsoft Office (Please indicate proficiency in CV)
• Candidates have at least 1 year of recent relevant experience in reception duty in government agency are preferable

This role involves providing comprehensive administrative support, including managing communications, processing invoices, and handling data entry tasks. The ideal candidate will assist with general office operations, financial matters, and offer ad-hoc support to ensure smooth daily functioning of the organisation.

Job Responsibilities:

• Acknowledge and process opt-out email requests.
• Enter data into the opt-out system.
• Respond to CDACFund emails.
• Handle refund requests.
• Send out statements of account for overdue invoices.
• Check courier slips, scan, and organize documents.
• Sort and distribute incoming mail and cheques.
• Allocate Singtel bills for payment.
• Monitor utilities and photocopier invoices for CDAC HQ and 13 Centres.
• Assist with general administrative tasks, including board and banking matters, and ordering office supplies.
• 3 day work week

Job Requirements:

• Good command of spoken & written English
• Familiar with basic Microsoft Word and Microsoft Excel function
• Meticulous, with good attention to detail to ensure accuracy in work done
• Pleasant personality and a Team Player
• Comfortable with travelling to Bank for Banking matters
• Available to start immediately or within a short notice period.

!! [$3500/MONTH] HR Executive !!

Industry: Retail

Location: Macpherson

Working Hours: Office Hours 9am-6pm

Salary Range: Up to S$3,500 Per month

Benefits:

• Attractive pay packages incl. Basic Salary, Commissions Transport & Mobile Allowance
• Medical benefits and comprehensive insurance coverage

Responsibilities:

• Assist the Manager to oversee HR Department & manage the full spectrum of HR functions
• Administer payroll via Access Easy-Pay System
• Manage and handle employee’s records in Access Easy-Pay System
• Handle recruitment & selection
• Handle work pass applications, renewal, cancellation and issuance
• Perform daily HR duties from on-boarding to off-boarding
• Coordinate with all departments on hiring plans, resignations, confirmation and HR related matters
• Manage E-leave via Access Easy-Pay System
• Ensure timely & accurate submissions in all governmental claims

Requirements:

• Posesses a Diploma or Degree in any field
• A team player with a strong sense of responsibility, self-motivated to get tasks done independently
• Able to work in fast pace environment
• Self starter without much supervision required
• Ability to work independently and is highly committed

Please Whatsapp your updated resume to Kayleigh, +65 8477 3457 for more details.

EA Personnel Name: Kayleigh Low
EA Personnel No: R22109867
EA License No: 16C8420

Environment

• Love working in a fun, lively and colourful environment?
• Love serving people, and making their day?
• Look nowhere, write in and join us now!
• Check out our award-winning Hair Salon on Instagram (@blackhairsalon) or our website (https://blackhairsalon.com.sg/).
• 1-minute walk from City Hall MRT (underpass walkway).

Employees' Benefits

• Team bonding activities
• Staff hair pampering session.

Responsibilities/ Job Scope:

• Be the first face and the first voice of Black Hair Salon
• Management of Black Hair Salon (BHS)'s Front Desk and Customer Service
• Assist and manage the basic administration work
• Assist and manage BHS’ E-commerce (if needed)

Requirements

Attitude:

• Positive and Cheerful
• Love to serve and interact with people
• Willing to learn
• Ability to communicate well with people
• Teamplayer

Work experience and Education:

• Good to have some experience in Customer servicing and Admin role. BUT a GOOD ATTITUDE and willingness to learn is more important. If you're willing to learn, we're happy to teach (even without the relevant job experience).
• Fluent in basic English (writing and speaking).

Interested candidates are invited to apply by email. Only shortlisted candidates will be notified.

Thank you for applying. We look forward to building your career with you.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Revenue Executive to join our team!

As a F&B Revenue Executive, we require you to:

• Report daily F&B outlets actual revenue and covers
• Track booking pace for new promotion launched via Sevenrooms and Infrasys Cloud system
• Implement measures on profitability for promotions launched
• Analyze function rooms utilization and identify opportunities with large group base in house
• Identify special event dates for revenue optimization
• Identify low season and need periods of different outlets and suggest special promotions to increase sales
• Analyse sales data for different outlets
• In charge of other cost / revenue analysis such as Casual labour and staff productivity analysis

Position Start Date: 1st January 2025

Key Responsibilities:

1. Administrative Support:

• GeneralAdministration: Assist CCA (Co-Curricular Activities) teachers with registrations, coordination, bookings, and data entry related to competitions and school events.
• Vendor and Event Management: Liaise with vendors, manage PRFs (Purchase Requisition Forms), and handle logistics for major events like camps and sabbaticals.
• Student Management: Follow up with students on registrations for various programs and assist in managing external CCA programs.

2. JCAS/CAS Administrative Support:

• Assist with PRF management, event coordination, and logistics for JCAS (Junior Co-Curricular Activities), CAS (Creativity, Activity, Service), and related events.
• Help with purchasing, maintenance, and event organization for initiatives like HCIS Gives Back and Global Diversity Day.

3. Student Leadership and House Support:

• Assist councils with PRF, event logistics, and booking arrangements.
• Support House masters with event management, including Innofest, and handle inventory checks.

Key Traits and Skills:

• Organizational Skills: Demonstrated ability to efficiently manage multiple tasks and coordinate with various stakeholders.
• Attention to Detail: Ensures accuracy in data entry, bookings, and financial documentation.
• Communication Skills: Effective in liaising with teachers, students, parents, and vendors to ensure smooth operations.
• Problem-Solving Abilities: Able to address issues promptly, especially in emergency or last-minute situations.
• Adaptability: Flexible and capable of covering for teachers and adjusting to varying responsibilities as needed.
• Bookkeeping Skills: Proficient in managing and processing financial forms, while maintaining accurate records.
• Multitasking: Capable of handling various tasks simultaneously in a fast-paced environment.
• Previous Experience: Experience in school administration work will be an advantage, contributing to a deeper understanding of operational needs.
• Strong Administrative Skills: Skilled in administrative work, ensuring all tasks are completed efficiently and effectively.

Minimum Qualifications and Experience:

• Minimum of a Diploma in Administration, Business, Education, or a related field.
• Proficiency in Microsoft Excel, Google Forms, and Google Sheets for administrative tasks.
• Ability to manage data entry, bookings, and event coordination using digital tools.
• Minimum of 3 years’ experience working in school administration, handling general administrative duties such as supporting CCA (Co-Curricular Activities) teachers with registrations, competition coordination, vendor management, and logistics for school events.
• Experience with managing student records and liaising with students and parents for registrations in various programs.

We are looking for a motivated Project Coordinator specializing in commercial renovation projects to join our team. In this role, you will assist in managing project execution, ensuring that renovations are completed efficiently while minimizing disruptions to operations. The ideal candidate will have experience in project management within the renovation or construction fields and be proficient in design software.

Key Responsibilities:

• Assist in the planning and execution of commercial renovation projects, ensuring adherence to project timelines and budgets.
• Utilize Google SketchUp and Autodesk AutoCAD to create and modify drawings, ensuring accuracy and compliance with project specifications.
• Provide M&E (Mechanical & Electrical) drawings and coordinate with relevant teams to ensure seamless integration of systems.
• Monitor project production sequences, managing workflow to minimize disruptions and prevent monetary loss.
• Ensure compliance with company’s assigned Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs).
• Communicate effectively with stakeholders, including clients, contractors, and team members, to address any issues or concerns promptly.
• Document project progress and prepare reports for management review.

Qualifications:

• Minimum of 1 year of experience in project management, renovation, or construction fields.
• Proficient in Google SketchUp and Autodesk AutoCAD.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Position title: Senior Executive, Philanthropy

Reports to: Head of Philanthropy with dotted line to Stewardship Manager

Location: Singapore

Starting Date: April 2024

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

II. Overview of Function

The mission of the Philanthropy team is to contribute significant, sustainable levels of philanthropic funding to support the local (Singapore-based) and regional (SEA-based) conservation, sustainability and education programmes in order to advance WWF-Singapore’s mission. The team works closely with the CEO and Board of Directors to assist in the implementation of WWF-Singapore’s philanthropy strategy.

The Senior Executive, Philanthropy is expected to raise substantial funds from granting organizations including trusts, foundations and government agencies, mid-value and major donors, as well as build effective relationships with various stakeholders. The role is also responsible for the effective stewardship of current donors and supporters. This involves overseeing the stewardship activities to retain and cultivate ongoing relationships. Working collaboratively with the Head of Philanthropy, the Senior Executive, Philanthropy conducts research on potential prospects, analyses and manages the database of donors and prospects, provides bespoke support for donors and organises bespoke events,trips and activities.

III. Major Duties and Responsibilities:

Major Gifts Development (30%)

● Work with the Head of Philanthropy to develop and execute an annual FR strategy to solicit individual gifts and raise funds from foundations, major donors and other grantmaking organisations

● Work with the Head of Philanthropy to design effective budget models and be accountable for achievement of income targets; ensure project implementation and expenditure of funds is achieved within contractual milestones

● Effectively manage the donor cycle by developing and managing donor list and prospect pipeline, reporting, developing engagement and grant application plans, and capturing all activity within the CRM system

● Research and write grants; provide timely reporting and ensure compliance as required with grant awards

Stewardship (30%)

● Works closely with the Head of Philanthropy and the Stewardship Manager to develop an effective plan for engagement and donorstewardship activities. Examples include regular check in with donors, sharing relevant news and updates on programmes, creating impact reports, and other activities as required to increase their affinity to WWF and grow their support

● Designs and produces engaging and inspiring communication strategies and materials for major donors to communicate the progress and impact of programmes; using existing materials where possible and aligning communications with the wider Partnerships team.

● Liaise with relevant teams (e.g. country field teams, WWF-SG conservation, finance) to collate information, fact checks and seeks clarification to ensure the info provided is accurate and up-to-date. Requires coordination and excellent working relationships within WWF Singapore and across APAC conservation teams

● Designs and manages bespoke, segmented and mass digital communications to UHNWls, VIPs, board members, including newsletters, event invitations and registrations via Active Campaign, EventBrite or similar software

● Designs, drafts and edits philanthropy communications documents and digital presentations, including selection and inclusion of infographics, images, videos and photos to compellingly communicate to sophisticated external audiences

● Proactively seek and knowledge manage environmental and conservation news which may be of interest to the Philanthropy audience

Due Diligence and Research (15%)

● Works with the Head of Philanthropy to fulfill requirements of internal due diligence processes including software and database management

● Coordinates with key stakeholders in different departments to ensure all due diligence and compliance requirements are met

● Conducts prospective major donor, trusts and foundations, multilateral grants and board of directors research including profiling and preparing of bios

● Assists in research and preparation of briefing documents for HNWIs, VIPs, the government, and other stakeholders

Data Management and Administrative Support (15%)

● Ensures the integrity of the donor database / CRM, and generates associated reports, such as the HNWI prospect pipeline, philanthropy income and major donor projects. Requires collaboration with Finance and CRM teams

● Maintain an accurate database of contacts on Active Campaign for mass/segmented communications.

● Oversee the process of signing gift agreements and no-cost extensions, seeking internal approval and legal advice as appropriate.

● Provides operational and administrative support Procurement process including venue or vendor selection, quotation form, invoicing etc

● Processing invoices and financial statements in close collaboration with WWF-Singapore’s Finance Team

● Provides operational and administrative support (e.g. scheduling meetings, calendar management) as needed to the Philanthropy Lead

Events (10%)

● Organises bespoke events, activities and fundraisers for existing donors and prospects

● Assists in organising bespoke events, activities and fundraisers for existing donors and prospects; coordinates RSVPs

● Prepare talking points, key messages, and briefings for bespoke events targeted at HNWI and major donors.

● Project manages donor and prospect conservation project site visits across APAC, including itineraries and budgets, in collaboration with APAC Network Offices

● Assists in organising bespoke events, activities and fundraisers for existing donors and prospects; coordinates RSVPs

● Drafts and manages communication and /invitations to stakeholders.

● Supports logistics of donor and prospects for conservation project site visits across APAC, including itineraries and budgets, in collaboration with APAC Network Offices, where applicable

IV. Profile:

Required Qualifications

● Bachelor’s Degree in a relevant discipline with excellent results. Postgraduate qualifications will be highly regarded.

● At least 3-5 years of relevant work experience in advisory, business development, philanthropy or environmental communications, project management, and / or fundraising, with proven success.

○ Proven track record in high-value target achievement in either trusts and foundations, public sector, major donor or corporate fundraising. Experience with proposals and grant applications a plus.Outstanding verbal and written English expression, including an ability to craft language and tone for impact reports, newsletters, thank-you letters and other correspondence, with attention to detail and correct grammar. Knowledge in Chinese (e.g. Mandarin, Cantonese) a plus Experience in cultivating relationships and support effective stewardship of granting organisations and donors

Required Skills and Competencies

● Strong stakeholder focus and an outstanding service-oriented attitude

● Income oriented with ability to work with income targets

● Ability to correspond in a context sensitive and sophisticated manner with external audiences, including trusts and foundations, major donors, high net worth individuals, and other relevant stakeholders

● Ability to work independently with all levels of internal management and staff, and exhibit the leadership required to establish effective cross-team collaborations for successful delivery of required outcomes

● Strong research and analytical skills

● Ability to think strategically and intelligently

● Problem solver with ability to adapt to a fast-paced environment

● Ability to apply visual and written creativity to communications

● Plans and organizes/ manages the job independently and proactively

● Must have an outstanding attitude and be highly responsive to providing collateral, support and information to the CEO and Philanthropy Lead as required

● Have an understanding of government policy and regulations for Charities and Institutions of a Public Character (IPC), as well as an understanding of major gifts fundraising landscape in Singapore

● Interest in conservation and sustainability is appreciated

● Adheres to WWF’s values which are: Courage, Integrity, Respect and Collaboration

V. Working Relationships:

Internal – Ensure intra and inter-departmental collaboration for the optimal use of resources and organizational alignment. Work closely with the Partnerships Team and the wider Fundraising Team to support their fundraising initiatives.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, communications, materials production as and when required.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational need

• Ensure to provide excellent customer service through phone, email, chat etc. in timely and accurate manner.
• Serve as liaison between customer support team, management and customer to improve customer service and business productivity.
• Help customers with complaints and questions and give customers information about products and services.
• Assist directly or route customers to the appropriate personnel assistance.
• Ensure customer satisfaction by meeting customer needs in courteous and timely manner.
• Track, follow-up and resolve customer’s outstanding issues in timely fashion.
• Develop customer service programs in order to provide outstanding service.
• Prepare documentation and reports on routine customer correspondence for future reference purpose.
• Assist in training peers on improving customer support service

Responsibilities:

• Market Research: Identify and analyze market trends, customer needs, and competitive landscape to inform business development strategies.
• Lead Generation: Generate new business opportunities through networking, cold calling, and attending industry events.
• Client Relationship Management: Build and maintain strong relationships with potential clients, understanding their needs and providing tailored solutions.
• Sales Strategy Development: Collaborate with the sales team to develop effective sales strategies and presentations that resonate with target audiences.
• Proposal Preparation: Prepare and deliver compelling proposals and presentations to prospective clients.
• Collaboration: Work closely with cross-functional teams, including marketing and product development, to ensure alignment on business goals.
• Reporting: Track sales activities, pipeline status, and client feedback to provide regular updates to management.

Job Requirements:

• Diploma/ Degree in Business, Marketing, Electrical Engineering or related discipline
• At least 1 year of relevant experience with an established network within the industry
• Good communications and interpersonal skills
• Good business negotiation and presentation skills

We are seeking an admin executive for our client, ST Engineering.

Job Title: Executive (NSREC)

Job Description:

1. Provide administrative support to NSREC admin and operations.

2. Working knowledge or proficient in MS Word and Excel.

3. Process oriented and able to work well on data details.

4. Good spoken and written English and other languages if any.

5. Experience with customer services if any.

Job Requirements:

EDUCATION

Diploma.

Fresh graduates can be considered.

SKILLS

Good interpersonal and communication skills with passion for customer service.

Good command of English (written and spoken) is preferred.

IT savvy and familiar with common software.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

We are seeking an admin executive for our client, ST Engineering.

Job Title: Executive (NSREC)

Job Description:

1. Provide administrative support to NSREC admin and operations.

2. Working knowledge or proficient in MS Word and Excel.

3. Process oriented and able to work well on data details.

4. Good spoken and written English and other languages if any.

5. Experience with customer services if any.

Job Requirements:

EDUCATION

Diploma.

Fresh graduates can be considered.

SKILLS

Good interpersonal and communication skills with passion for customer service.

Good command of English (written and spoken) is preferred.

IT savvy and familiar with common software.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

We are seeking a claims associate for our client, ST Engineering. Details as follows:

Job Title: Claims Associate, 2 year contract, $2200 - $2900

Job Scope

- Process claim applications, verify correctness and completeness of forms and supporting documents

- Attend to queries from grantees and stakeholders

- Prepare claims verification report for review

- Follow-up on the progress of claims processing to completion of workflow

- Other ad-hoc duties related to claims processing

Requirements:

- Degree in any discipline, or a diploma holder. Candidates with degrees/diplomas in business related disciplines would be at an advantage.

- At least 3-5 years of relevant work experience. Experience in handling grants and claims would be an advantage

- Proficient in MS Word, Excel and Outlook

- Good interpersonal, written and verbal communication skills

- Must uphold strong code of work ethics and confidentiality of information

- Detailed, meticulous, and committed to meeting deadlines

Location: Ang Mo Kio

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our client is in construction industry (Grade A1 Contractor), and they are currently seeking for Admin Assistant to be part of the team.

JOB DIMENSION (SCOPE)

• Provides administrative support to ensure efficient operation of office.
• Carries out administrative duties such as data entry, documentation, filing, typing, copying, binding, scanning etc.
• Compile and prepare reports on monthly basis
• Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories.
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
• Validation of invoices prior to payments.
• Attached to and assisting Document Controllers for daily administrative tasks and duties
• Any other ad-hoc duties as assigned

REQUIREMENT

• Professional Certificate / Diploma in any field or equivalent
• Proficient in MS Office especially MS Excel, Word
• Open and able to work at construction project site office

!! [$3500/MONTH] Healthcare Sales Executive !!

Industry: Healthcare

Location: Tuas

Working Hours: Office Hours

Salary Range: Up to S$3,500 Per month

Benefits:

!! Attractive pay packages incl. Basic Salary, Commissions Transport & Mobile Allowance

!! Medical benefits and comprehensive insurance coverage

Responsibilities:

- Expand existing clientele base (leads provided)

- Identify and pursue various business opportunities within the industry.

- Travel to the different healthcare clinics and hospitals to demo products

- Maintain good rapport with new or existing customers.

- Achieve sales targets

Requirements:

- Relevant Producrt Sales Experience

- Excellent interpersonal skills to liaise with corporate clients

- Ability to work independently and is highly committed

- Possess Class 3/3A driving license & car

Please Whatsapp your updated resume to Kayleigh, +65 8477 3457 for more details.

EA Personnel Name: Kayleigh Low
EA Personnel No: R22109867
EA License No: 16C8420

Position title: Member Engagement Marketing Senior Executive

Reports to: Retention & Growth Marketing Manager

Location: Singapore

Starting Date: November 2024

1. About World Wide Fund for Nature, Singapore (WWF-Singapore):

World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

II. Overview of Function

Our mission in the Individual Giving and Digital Growth Marketing Unit is to enhance both long-term and short-term predictable income from individual members across various segments. We aim to foster a robust fundraising environment that ensures the sustainable growth, retention, and engagement of our member base.

Our focus is on creating impactful strategies to maximize member contributions, recognizing that every dollar counts and every member matters. By leveraging innovative digital marketing techniques and data-driven insights, we strive to raise, maintain, and expand our income, supporting our mission with unwavering dedication. This role will play a pivotal part in ensuring WWF provides an engaging member experience wherever they are in their journey with us, ensuring they have opportunities to grow closer to the people and projects they fund and have further opportunities to give.

III. Major Duties and Responsibilities:

Member Journey Management (40%)

● Enhance & create new marketing treatments for existing members segmented by different tiers based on monetary value, engagement and behavioral attributes.

● Uncover member needs and how they interact with WWF’s various touch points including the communication channels like email, whatsapp, call-center as well as events and volunteering activities through data & analytics from various insights initiatives.

● Create & review member metrics; NPS & CSAT & service performance across all member touchpoints; digital and non-digital; conduct constant pulse check, engage with key stakeholders to communicate the member insights & KPI performance and findings for continuous improvement of NPS and member satisfaction.

● Analyze and map member journey, capturing front and back-end processes, resolve barriers to achieve a seamless and positive member experience. Accountable to track CX at touchpoints, enhance and re-design member journeys to meet member expectations.

● Collaboration with stakeholders to manage CX initiative projects within timelines and KPIs.

Deep understanding of member insights to identify trends, pain points and opportunities for enhancement. Conduct root cause analysis to identify gaps, recurring issues in process, system, service, people or product, and determine solutions with stakeholders to improve members’ experience.

● Strong leadership and management skills to help grow team members, improve overall engagement through effective communication, stakeholder management, performance management, empowerment and coaching.

● Clear and strong governance organization with agile mindset whilst compliance of SOPs, company and regulatory guidelines/ policies & standard requirements.

Insights and Optimisation of omni-channel communication (30%)

● Understand data, trends, and patterns within member datasets to identify pointers that help create actionable insights leading to effective decision-making.

● Manage and measure performance through data insight and trend analysis.

● Create campaigns to gather new data points on our members (e.g., date of birth, address)

● Look at how we best gather new ‘softer metrics’ from our members and deepen our understanding of their motivations, satisfaction, and interests, through polls, surveys, NPS, and CSAT. And using any insights or trends from this to further develop, optimize, and personalize the journeys

Stewardship and event management (20%)

● Regularly present on performance to the Head of IG - DGM and other senior management

● Develop engaging thought-provoking content and stewardship opportunities that encourage loyalty, repeating giving, and give the member unique access to the cause, people, projects, and places that are funding

● Be involved in briefing multi-media teams to gather relevant and engaging content for our member audiences from the field

● Ensure content being requested from the field is relevant and engaging and promotes loyalty and fundraising objectives.

● Explore new ways to reach members with stewardship offers – Webinars, Facebook Lives, etc.

● Create opportunities to connect members with our teams in the field and hear directly from them

● Keep abreast of sector trends, learning, and insights, in particular, new and engaging ways to enhance the experience WWF can provide to its members

Data and Operations Support (10%)

● Assist in the research and due diligence of member data and ensure the integrity of the member database / CRM, and generate associated reports. Requires collaboration with Finance, CRM team, and Data teams

● Keep updated on new marketing and CRM platforms and ensure smooth transition of operations to these platforms as and when required

IV.Profile:

Requirements:

● Education - Bachelors in Business Management, Marketing or equivalent relevant experience as below

● 3 years of experience in marketing, member experience role in retail, e-commerce or large non-profit organisation, with a large consumer base

● Exposure to Salesforce, Braze, Hubspot , Marketing Cloud, or similar applications

Required skills and competencies

● Strong attention to detail and analytical skills with an aptitude for translating quantitative and qualitative data into actionable plans.

● Experience with technical implementations of member /member journeys in marketing platforms like Salesforce, Segment, Hubspot, etc., involving a large retail base of members or members.

● Strong presentation and communication skills

● Creativity with a willingness to innovate in improving or creating new processes is highly valued

● Good project management skills, attention to detail, adaptability and people-oriented.

● Driven by clear objectives who enjoys achieving and exceeding targets

● Energy, passion, and self-confidence that is combined with strong personal values and a genuine motivation for wanting to make the world a better place.

● Good knowledge of omni channels including offline and digital to drive sales (fundraising) and a

● Cares about environmental issues

● Adhere to WWF’s brand values: Knowledgeable, Optimistic, Determined, and Engaging.

● Able to take initiative and be self-motivated and efficient

● Outstanding project management skills coupled with good knowledge of CRM and member insight systems.

● Intercultural understanding: understanding the impact of cultural differences on work and partnership relations; the ideal candidate has experience in working with people while not physically being in the same space.

V. Working Relationships:

Internal – Ensure intra and inter-departmental collaboration for the optimal use of resources and organizational alignment. Work closely with the different channel heads - Digital, Tele, Face to Face Teams and the wider Growth and Partnerships Team to support their fundraising initiatives. Collaborates with various WWF Conservation Team members.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, payment partners, data teams both internal and external.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational need

Key Responsibilities:

Accounting function:

• Perform day to day accounts payable/receivable and their entries into the accounting system
• Preparation of cheques/GIRO for vendor payments, maturity claim payments, staff salary and other reimbursements
• Investment accounting and lease accounting
• Perform monthly bank reconciliation
• Maintenance of regular cash flow
• Preparation of financial statements and Cash flow Statement of the Company (full sets of accounts)
• Preparation of quarterly management accounts and schedules for assets and liabilities
• Preparation of monthly, quarterly and annual MAS forms
• Liaison with internal and external auditors. Coordinate with external auditor for providing documents and adhering to necessary requirements of audit
• Preparation of IR8A form annually

Admin function:

• Preparation and processing of staff salary and CPF submission
• Liaison with vendors for office services
• Insurance/mediclaim arrangements for staff and office
• Ordering stationary and other office items
• Maintaining leave records

Key Responsibilities:

• Develop and implement sales strategies to drive growth in channel sales for smart workspace solutions and physical security systems.
• Build and maintain strong relationships with channel partners, distributors, and resellers to ensure alignment and maximize sales opportunities.
• Conduct market research to identify potential channel partners and assess industry trends in smart workspace and physical security technologies.
• Provide training and support to channel partners to enhance their understanding of our products and solutions.
• Collaborate with marketing teams to create promotional materials and campaigns aimed at channel partners and their customers.
• Monitor and analyze sales performance metrics, providing regular updates and insights to management.
• Attend industry events and trade shows to represent the company and network with potential partners and customers.
• Stay current on developments in smart workspace technologies, physical security systems, and digital transformation initiatives.

Qualifications:

• 2-5 years of relevant industry experience in channel sales, with a strong emphasis on smart workspace solutions, physical security systems, and IT digital transformation.
• Bachelor's degree in Business, Engineering, Information Technology, or a related field preferred
• Deep understanding of the smart workspace ecosystem and physical security technologies, including turnstiles, CCTV, and building management solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical skills with the ability to evaluate sales metrics and identify growth opportunities.
• Proficiency in CRM systems and Microsoft Office Suite, with the ability to quickly learn and utilize new technologies.
• Highly well-organized, possessing exceptional project management abilities and the capacity to oversee several partner relationships at once.
• Results-oriented and self-motivated, with an excellent attention to detail and the capacity to function well under duress.
• The ability to travel as required to attend events, interact with partners, and advance business development initiatives.For interested applicants, kindly send your resume in Word/PDF format

Kindly include the following in your resume.

• Current Salary
• Expected Salary
• Availability
• Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

We need to hire an administration officer to support our business operations and management in terms of office operations, office supplies,data entry and general well-being of the company.

This person will be reporting directly to the Manager of the company.