As a Senior Assistant Manager, you are responsible for the day-to-day operations of the Care and Call Centre (CareHub), which includes the management of the team of Call Centre Officer (CCOs) and administrative staff, to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You shall conceptualise and translate developmental plans of CareHub’s functions and IT requirements/systems into actionable milestones, workflows and SOPs while working collaboratively with the team and stakeholders to make plans a reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives.

You shall be responsible to ensure service standards and KPIs are consistently monitored, reported with areas of improvements identified and actioned timely to drive the achievement of CareHub’s service standards and KPIs with risks mitigated and managed appropriately. In addition, you are responsible for the training and knowledge function of CareHub to support the Call Centre Officers to be competent in their job and able to handle cases in a professional and timely manner.

You shall drive collaborative conversations and partnerships with stakeholders and community partners to develop and implement/review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem. You will need to be passionate about service and innovation as you will be a vital driving force who will support the development of CareHub and shape the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Plan and manage the day-to-day operations of the CareHub in line wit CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Drive the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Spearhead collaborative conversations and change management internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Lead in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Support in the management of team to deliver on CareHub’s service standards, KPIs and adherence to national and organisation’s policies eg. data protection and management
6. Risk management incorporated in workflows and SOPs
7. Responsible for the knowledge and training function of CareHub which includes the set-up of a formal training structure to ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
8. Forecasting and management of budget to support the plans and operations of CareHub
9. Monitor, measure and report on CareHub’s deliverables and KPIs to stakeholders and management in a concise and timely manner
10. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
11. Drive the innovation of CareHub through keeping abreast of the current iss impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements:

· Preferably with at least 4 years of relevant Contact Centre / healthcare and operations related experience

· Possess leadership skills with experience in managing team(s) and ability to motivate staff to perform

· Experienced in project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones

· Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity

· Highly independent, self-motivated and collaborative in team setting

· Good analytical and organization skills with attention to details

· Excellent interpersonal, communication, presentation, writing and problem solving skill

· Ability to analyse complex issues, identify and communicate potential solutions to get buy-in

· Ability to interpret data and derive insights to drive outcomes

· Positive attitude with a customer experience mindset

· Lead with a Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better

· Proficiency with data visualisation / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

We are seeking an inspiring strategist and a target-oriented senior leader who will steer the company in the most profitable direction while aligning with its vision, mission and long-term goals. The General Manager will play a key role in driving operation excellence and revenue growth, fostering innovation and maintaining a strong commitment to sustainability. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, and strong leadership qualities.

About the Job

The success of the General Manager will be measured against the following key criteria:

1. Business Management & Strategic Planning

• Accountable for developing and executing a strategic plan to significantly grow the business, delivering tangible and measurable outcomes in line with the company's overall objectives.
• Drive the business strategies towards growth and profitability, with complete P&L responsibilities.
• Develop sales team to meet challenging sales targets, and to monitor and drive performance of the sales team.
• Conduct market analysis to identify growth opportunities and stay informed of the industry trends. Uphold a positive brand image and reputation.
• Demonstrate excellent skills at negotiating business deals including license deals, agreements, term sheets, and other business collaboration.

2. Operation Excellence & Leadership

• Oversee day-to-day operations, ensuring high standards of quality, efficiency, and customer satisfaction. Implement process improvements as necessary.
• Compliance and risk management: Ensure compliance with industry regulations and internal policies. Identify and mitigate potential risks.
• Foster a positive, caring and teaming work environment, emphasizing safety, collaboration, and continuous improvement. Inspire, mentor, and guide the team to achieve their full potential
• Cultivate and maintain strong relationships with customers, vendors, partners, and other stakeholders.
• Collaborate with research and technology teams to explore new methods for enhancing manufacturing and production process.
• Confidently lead internal and client meetings, offering knowledgeable observations and suggestions; establish credibility by insights shared; encourage and motivate others to communicate ideas.

Qualification & Requirements

• A good degree in Business/Business Administration, Aquaculture, Engineering, Management or other relevant field from a leading university.
• 15+ years of relevant working experiences in a senior management position, preferable in the Aquaculture or Engineering industry. In-depth knowledge of aquaculture production, technology and industry trends will be a plus.
• Entrepreneurial drive and demonstrated track record of meeting company target.
• Experience in creating public and private partnerships at national and international levels.
• Strong set of personal values including integrity, honesty, and service orientation.
• Proven ability to lead, inspire, coach, and develop others, including people from different backgrounds and culture.
• Practical experiences in piloting, implementing, scaling up ideas/solutions.
• Problem-solving and decision-making abilities in a fast-paced environment.
• Self-motivated individual and able to work under tight deadlines in a dynamic environment with competing demands for resources.

About Aqualita Ecotechnology

Aqualita Ecotechnology, a spin-off company from Temasek Life Sciences Laboratory (TLL), has developed a patented Recirculating Aquaculture System (RAS) technology that can adequately and cost-effectively help to meet Singapore’s “‘30 by 30”’ food security goal. The innovation aims to combat the worsening impact of climate change, algal bloom in water, and land scarcity. By miniaturising conventional RAS into modular, robust and versatile container-based farms, fish farming can now be safe, sustainable, and scalable. The combination of TLL’s aquaculture capabilities in selecting fish with good genetics, and disease management, together with Aqualita’s engineering expertise creating clean, controlled elements, can unlock the potential of urban aquaculture. For more information, visit www.aqualitaeco.com

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Department of Statistics and Data Science is looking for a dynamic and motivated individual to join our growing and enthusiastic administrative team. The department was established in 1998 and has been the top department in statistics in Asia for many years. Our mission is to advance research and train students and working adults in the areas of statistics and data science to prepare and upskill them for jobs in academia, government, and industry. Key responsibilities include, but are not limited to the following -

— Propose best online learning approaches and solutions to lecturers.

— Collaborate with lecturers to design and produce eLearning content that will comprise videos, animation, and other instructional technologies.

— Conceptualise, design, and develop engaging teaching materials with appropriate tasks, learning activities and assessments to meet intended learning objectives.

— Produce effective storyboards to convey idea to stakeholders.

— Support lecturers in the production of high-quality teaching materials, in particular production of videos, from planning stage, to recording to final editing.

— Perform functional testing of eLearning courseware to ensure it meets NUS academic quality.

— Manage and curate the department’s digital teaching materials repository.

— Monitor trends in online learning design and evaluate relevance and usefulness of latest trends to current practices.

— Monitor trends in learning technologies that support online learning and online learning design.

— Undertake additional responsibilities and ad-hoc tasks to support the department.

Qualifications/Requirements/Other Info

• At least a good bachelor’s degree in any discipline from a reputable university.

• Good English proficiency.

• Some basic understanding of concepts from statistics and data science is desirable.

• IT savvy, proficient in video editing and MS Office applications, and openness to get acquainted with other software.

• At least 1 year of relevant working experience.

• Energetic, self-motivated individual who thrives in a fast-paced, results-oriented work environment.

• Strong time management and organisational skills.

• Good interpersonal skills to engage with lecturers.

• Strong team player, able to work collaboratively with various stakeholders to achieve desired outcomes.

• Resilient, resourceful, possesses good problem-solving and critical-thinking skills.

- Remuneration is based on a 12-month salary structure, with annual variable bonus which is subject to incumbent’s performance and the University/School’s prevailing remuneration policies.

- The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

The Assistant Logistics Manager will support the Operations Team in planning, coordinating, and managing all aspects of the supply chain and logistics operations. This role involves overseeing the day-to-day activities, analyzing performance metrics, and implementing improvements to enhance efficiency. The Assistant Logistics Manager will also play a key role in team management, vendor relationships, and ensuring compliance with relevant regulations.

Roles and Responsibilities

• Work closely with Operations Team to oversee the planning and managing of Logistics Operations to ensure the delivery of logistics service that meet customer requirements.
• Supervise and lead the logistics team in the daily activities and training needs.
• Coordinate with internal stakeholders to ensure effective support for the inventory items.
• Ensure logistics processes follow established management system and policies.
• Follow up with suppliers on materials and quantity requirement revisions, rate adjustments/ rebates, and the provision of incorrect materials.
• Establish and liaise with freight forwarder for all import and export activities, rates and regulatory requirements.
• Responsible for the continuous improvement of logistics operations and safety performance.
• Ensure timely system updates of Logistics transactions and maintain accurate records.
• Review and analyse logistics performance against targets, benchmark and service agreements.
• Prepare and maintain accurate records and documentation for all logistics activities.
• Any other matters delegated by superiors.

Qualifications:

• Bachelor's Degree or Diploma in Logistics, Supply Chain Management, or a related field.
• Previous experience in logistics or supply chain management.
• Strong leadership and team management skills.
• Analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Knowledge of logistics software and tools.
• Familiarity with supply chain regulations and compliance.
• Detail-oriented with a focus on process improvement.

• Position : Assistant Finance Manager – Up to $4,600 - Changi South
• Location : Changi South
• Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 5.30PM
• Salary (commensurate with experience) : Up to $4,600 + Performance Bonus + AWS + Medical Benefits + 10 Days AL
• Duration : Perm
• Industry : Logistics

Responsibilities:

• Overseeing company accounts, all financial activities and operations to improve financial performance
• Preparing Management Accounts and Reporting Pack for the entities.
• Preparing monthly financial statements and make recommendations to improve company financial performance.
• Review and approve journals.
• Review payment
• Perform variance analysis and propose corrective actions.
• Perform proper credit control and monitor collection
• Monitor cashflow and preparing cashflow forecast
• Ensure proper internal controls are in place and perform periodic review on the controls, working closely with other functional departments in the process of improving controls.
• Responsible to ensure the year end audit and tax computation completed within the stipulated time.
• Liaise with internal & external auditors, tax agents and bankers.
• Supervising and training accounting staff
• Maintains office services by organizing office operations and processes
• Procure and maintain office supplies and inventory
• Any other ad-hoc duties assigned

Requirements:

• Diploma in Accounting or Finance or equivanlent
• Minimum 3 years of relevant experience in finance & audit
• Proficient in Microsoft Office
• Experience in Xero is an added advantage
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

Manager/Senior Manager, Facilities Development

Corporate Infrastructure Office

The Manager / Senior Manager, Facilities Development will lead a team of Project Managers in the planning and implementation of Facilities Development projects in Kent Ridge Campus and set up project management systems and tools

Job Responsibilities:

• Develop project governance policies and processes to enable consistency in the delivery of infrastructure projects in the cluster.
• Develop technical standards for cluster infra projects and ensure standardisation and alignment with overall hospital’s infrastructure and design in the projects.
• Engage users to carry out feasibility studies for hospital rejuvenation projects
• Lead the design development of projects
• Procurement of consultancy and construction packages for the implementation of the projects
• Review and approve project schedules, method statements, material submission and Permit to work during construction stage
• Oversee and manage consultants and contractors in the delivery of their services in accordance with their contract terms
• Adhoc duties and projects in support of CIFO’s mission Lead and execute Special Projects or tasks as directed by RO

Job Requirements:

• Degree in Architecture, Building, Engineering, Project Management or equivalent
• At least 6 -12 years of relevant experience with proven track record in public sector or healthcare infrastructure projects
• At least 3 - 5 years of leadership experience
• High level of technical competency
• Excellent written and verbal communication skills
• Ability to manage ambiguities in the course of work
• Team player and able to collaborate with stakeholders of various functions
• Ability to multi-task

As we continue to grow, we are seeking a talented and experienced Assistant HR Manager to lead our Recruitment Division. If you are passionate about human resources, thrive in a fast-paced environment, and have a proven track record in recruitment, we want to hear from you!

Responsibilities:

Recruitment Leadership:

• Lead and manage the recruitment team to ensure the acquisition of top talent.
• Develop and implement effective recruitment strategies to meet the organization's hiring needs.

Strategic Planning:

• Collaborate with senior management to align recruitment strategies with overall business objectives.
• Analyze workforce trends and provide insights to support strategic workforce planning.

Candidate Experience:

• Oversee the candidate experience from application to onboarding, ensuring a positive and professional experience for all candidates.

HR Operations:

• Collaborate with other HR functions to streamline HR processes and ensure compliance with relevant employment laws and regulations.

Reporting and Analytics:

• Develop and maintain recruitment metrics and analytics to measure the effectiveness of recruitment strategies.
• 
  

Qualifications:

• Bachelor's degree in Human Resources or a related field.
• 2 years of proven experience in recruitment, with [X] years in a leadership role.
• Strong knowledge of HR best practices and employment laws.
• Excellent communication and interpersonal skills.
• Proven ability to build and maintain positive relationships with internal and external stakeholders.

If you are a strategic thinker with a passion for recruitment and a proven track record of success, we invite you to apply.

To apply, please submit your resume and a cover letter detailing your relevant experience to [[email protected]].

As a Digital Sales Development Manager, you will work with and develop a team focused on sourcing and nurturing demand to grow SAP’s Cloud ERP & SuccessFactors footprint, working with SAP & Partners resources, as well as Customers.

The Sales Development Manager manages a team of Sales Development resources whose mission is to extend SAP's market coverage by generating new pipeline for SAP SuccessFactors.

The Sales Development Manager management goals are:
1. To produce high quality pipeline with a high conversion rate to bookings for the target business segment.
2. To develop SDE talent into the future Account Executives
3. To operate with excellence, taking data-driven business decisions to optimize Demand Generation tactics, and running an operating model with rock solid business process execution.

As a people manager, you are responsible for supporting the success of not only your direct reports, but the success of all employees within the larger team you are a part by helping to identify development opportunities and supporting team members to achieve their goals. You are expected to know about the members of your extended team and share insights with your peer managers. Look for opportunities to coach and recognize employees directly and provide just-in-time feedback so that employees can reflect on your input immediately. Support and manage any low performers of your team to bring them back in to a successful track against their KPIs.

The Digital Sales Development Manager will be responsible for coordinating, orchestrating and executing the DG plan of the targeted accounts. As a people manager you are responsible for supporting the success not only of your direct reports, but of all employees within the larger team, by helping identify development opportunities and supporting team members achieve their goals.

Your responsibilities include:

Overall Management

1. Sales Strategy:
• Communicate SAP's overall Sales & Marketing Strategy to all stakeholders internally and externally
• Identify key areas (regional, industry segment, solution segment, etc.) of the Inside Sales route-to-market which enables SAP's growth within assigned segment and territory.
• Prioritize these areas according to market potential and develops feasible implementation plans in accordance with regional and local business requirements and ensures an ongoing review process in order to be able to timely react on competitive challenges and market dynamics
• Ensure implementation of processes for Lead Generation, Demand Generation and Deal Execution in conjunction with Field Sales, Marketing, Digital Hub Leaders, Sales Innovation and Optimization team, Sales Operations, Channel, Solutions and other key stakeholders as required

2. Sales Management:
• Responsible for coverage and execution of entire territory incl. quota, top deal status review, forecast on revenue and net new names by customer segment, routes to market (direct vs. indirect), education and consulting where assigned and other dimensions as assigned
• Promote an effective approach to improve the Inside Sales route-to-market in assigned territory taking the regional / local market dynamics into account
• Oversee and is accountable for the recruitment, development and management of the Sales Development Executives (SDE) and assigning appropriate territory & focus areas where needed.
Oversees the fulfilment of key sales KPIs (quota, budget, channel mix, mix of target and territory account business) on a regional / MU level
• Accountable for managing the SDEs pipeline to ensure attainment of Inside Sales business unit targets and performance goals
• Manage and drive sales execution according to business targets in order to significantly contribute to SAP ambitious growth and acquisition of new customers in the area assigned
• Review status of top deals and accounts, and opportunities plans for key deals requiring senior management support
• Promotes appropriate involvement of partners in sales cycles for target and territory accounts in order to drive aspired indirect revenue target and achieve target profitability within assigned territory(ies)
• Coordinates the SDEs sales activities with broader sales, marketing and solution initiatives to ensure this is part of an integrated sales approach
• Monitors execution of activities, identifies risks and defines / implements activities to prevent critical situations

3. Pipeline and Demand Management:
• Ensure healthy pipeline is in place for assigned area of responsibility: designs Demand Generation activities jointly the regional SAP leadership, as well as their peer Demand Management leaders (Marketing, Go-To-Market, Partner and Eco-system)
• Regularly review the pipeline, consolidates and communicates pipeline progression and revenue forecast to Channel Head and/or MU leader and other key stakeholders as required

4. Territory / Account Planning:
• Ensure sales territories are defined and accounts are allocated, reviews performance on a regular base and requests adjustments necessary
• Allocate appropriate resources and targets in the light of territory potential, coverage needs and channel capacity & capability; reviews resource allocation on a regular basis and adjusts accordingly
• Conduct regular business review meetings or forecast calls

Campaign Execution & Lead Management:
1. Relationship Management
• Plan, build and maintain strong business relationships with key strategic customers, partners and executives on a regional and local level to help drive target business segment Sales strategic priorities
• Ensure successful roll out of programs and offerings in key markets in close cooperation with SAP's internal units, via partners and/or leveraging marketing events.
• Monitors success of target business segment Sales programs and offerings, evaluates results based on common targets and initiates enhancement of activities in order to drive SAP's growth targets.

2. Deal Support / Escalation Management
• Supports target business segment Sales team in top deals / complex sales opportunities whenever high degrees of seniority, industry knowledge and knowledge of the overall strategy are required.
• Handles issues within the organization that require management attention.
• Ensures timely roll-in of customers' requirements regarding necessary advancements of Solutions, Processes, Systems and Tools

3. Leadership / People Development
• Drives the execution of ongoing training and coaching programs to ensure high level of expertise and effectiveness, high employee satisfaction and increased sales readiness for all individuals in assigned territory.
• Drives business and operational change within the team to drive highest levels of employee satisfaction.
• Initiates recruiting and drives evaluation process of new team members in the light of coverage needs.
• Manages and motivates the team to meet goals and to introduce innovative strategies for successful coverage.
• Manages productivity of all team members.

Experience

• 10 years of experience in Demand Generation or Inside Sales environment.
• Preferably Digital (Remote) Experience, specifically in high volume of customer facing experience, phone-centric work.
• High volume activity working environments, involving phone and a CRM/ Contact Management System.

• Fluency in English required.

• Fluency in any other regional language preferred.
• Master or equivalent business experience.

Responsibilities :

• Work in a team to establish solutions that are feasible within the technology and timeline constraints.
• Analyse and troubleshoot software-related problems, identify root causes, and propose effective solution.
• Customise and configure jBPM workflows to meet specific business needs and integration requirements.

Requirements :

• Superior analytical skills with a good problem-solving attitude and ability to perform in a team environment.
• Familiar with OOP design principles and strong Java development skills.
• In-depth knowledge in secure coding practice. Familiar with code quality tools and enjoy following clean code practice.
• Knowledge of GIT and experience in code versioning with GitLab.
• Excellent expertise in the following technologies:
• Business process automation with jBPM/Kogito
• MySQL database and Linux operating system
• Spring Framework and JBoss EAP
• API technologies: REST API, JSON, JWS & JWE
• UI framework: JSF and Angular
• Experience in DevOps tools Jenkins and SonarQube is a plus.

The successful candidates can expect a competitive package that includes an attractive basic salary, annual bonus, variable bonus and staff share options. Please submit your detailed resume, including expected salary and contact number.

(We regret that only short-listed candidates will be notified)

The SB Fellowship Manager will be mainly responsible for managing and executing the programme?s flagship Innovation and Faculty Fellowships. Applicants should be driven, passionate about Med-/HealthTech, able to deliver within strict timelines, and have experience with project/programme management. The role requires a team player who enjoys a dynamic working environment, and provides the opportunity to work with local and international Med /HealthTech partners in the Singapore Biodesign network.

Responsibilities:

• Execute and manage Fellowships operations, main POC for Fellows
• Support Fellowship Heads and Senior Programme Manager in relevant programme development, management and execution
• Support Fellowship-related marketing and events
• Support local and international partnerships relevant to Fellowships, work with Senior Programme Manager and Senior Business Development Manager on maintaining relevant partnerships
• Support the preparation of partnership agreements and contracts
• Interface with relevant Corporate Group Services e.g. procurement
• Support curriculum development for SB?s training initiatives relevant to Fellowships
• Support budget management and work with Finance to monitor financial movements of SB?s budget
• Support SB training initiatives

Qualifications:

• At least a Bachelor?s Degree in Science or Engineering
• At least 3 years of experience in industry/ research/ healthcare clusters
• Experience with project or programme management
• Proficient in MS office (Microsoft Project, Word, Powerpoint and Excel)
• Excellent listening, writing, presentation, organizational and relationship building skills required
• Enjoy working in a small team, start-up talent development environment

This position reports to the Senior Programme Manager.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

You will be a Finance business partner to the Consumer Goods Business Unit with a focus on Asia, and be responsible for management reporting, analysis, performance tracking and issue management, decision support, budgeting/planning and working capital control. You will also support global/local Finance projects.

General responsibilities:

• Finance Business Partnering to the local teams
• Drive self-learning and improvement in the area of Business Controlling
• Navigate the BU performance with vast knowledge and skills on the country financial performance, its potential and remove constraints along the processes
• Working closely with Group and Local Business Unit Management teams and country finance to improve the in the aspect of business partnering, strategy, business performance and results
• Drive annual target setting process within the region.
• Establish targets together with local/regional management
• Prepare presentations and monthly and quarterly reports to Senior Management
• Analyze monthly performance based on various data sources to derive a consistent picture of current performance, key issues and action items
• Provide proactive, in-depth analysis and subsequent challenges for the region on key financial items such as working capital, profitability and cost development
• Good knowledge of the business, variance analysis, working capital management, coordination with the countries on inventory purchases and customer receivables
• Work in collaboration with Business Partners and key stakeholders to drive transformation
• Participate and drive within the region continuous improvement initiatives to streamline business and finance processes/reporting and improve efficiencies through a better utilization of automated systems (Lighthouse, MORE, PowerBI and etc.)
• Work with local finance business partners to drive consistency of analytics and reporting. Drive high quality business control support to the region

Requirements:

• Degree or professional qualification in Accounting, Finance or a related discipline
• Minimum 10 years experience in a similar role, preferably with regional exposure
• Excellent communication and presentation skills
• Strong leadership skills

Interested candidates please apply/forward your resume to [email protected] for a confidential discussion.

Roles & Responsibilities

Job Description

· Leading the TBM tunneling team, including briefing and guidance of the TBM tunneling team, implementation of the health, safety, environmental and quality standards into execution of TBM tunneling works;

· Guiding and developing the TBM tunneling team in terms of skills & competencies as well as assistance in recruiting of tunneling personnel;

· Implementing the TBM Management and Monitoring Plan, meeting all regulations, standards, as well as HSE requirements;

· Determination of required resources for TBM tunneling works, including labour and equipment;

· Planning of material and equipment to optimise tunneling equipment and activities;

· Ensuring all work is pre-planned in detail through method statements and risk analysis;

· Preparation of work sequencing including interfaces with construction of cross passages;

· Preparing of work procedures and method statements related to TBM tunneling works including but not limited to TBM

· Responsible for overall maintenance and operation of Plant and Equipment for Tunneling including TBM’s.

· Oversee mechanical activities, maintenance, testing and commissioning of TBM & plant equipment/ machineries.

· Review TBM design and plan Tunnel Equipment Compatible to TBM.

Requirements

· Minimum 20 years of engineering experience with recognised, and at least 15 years of experience in managing tunnelling works of megaproject scale and complex nature of work

· Minimum 15 years of experience in Tunnel Boring Machine (TBM) operation and maintenance of plant and equipment relevant to TBM tunnelling works.

· Fully responsible for the management of tunneling and analysis of tunneling work progress and timely progress reporting.

· Experience in managing and operating the EPB TBM’s, planning logistics and managing an experienced Plant team.

· Knowledge of geotechnical engineering for tunneling works.

* Candidates who are willing to commit their involvement in the assigned project until the successful completion of project would be an advantage.

* Interested applicants are required to submit their detailed CV and state their current and expected salary.

Job Description:

• The site Operation Manager reports directly to the company's Operation Director.

• He/She will oversee the company's day-to-day operation work onsite which comprises activities that coordinate the essential functions required to manage their workflow and achieve goals.

• Their primary duties include overseeing operation employees, implementing communications procedures between departments/vendors/clients, and developing strategic initiatives to improve efficiency throughout the business.

**

Job title: Assistant Site Operation Manager (Operations).

**

Job Summary:

A Site Operation Manager is a busy person with a range of duties that include the following:

• Making sure that all operations run smoothly and align with quality standards.

• Ensuring safety of staffs/works onsite.

• Overseeing the handing over of the projects onsite to ensure payments can be collected.

• Implementing procedures regarding improvements of the operations and staffs.

• Employing means to keep company costs down

• Conducting operation staffs performance reviews and motivating staff

• Managing market initiatives and maximize business performance to reach the customer and company goals

• Achieving better business practices

• Ensuring safety of staffs onsite.

**

Responsibility and Duties:

• 8.00 am - Ensure that the 1st parties are ready with tools and materials for site work.

• 8.30 am - Do roll call and briefing to ensure all operation staffs do work as per planning.

• 9.00 am - Move to the sites

• 10.00 am - Do QC at the site and liaise with the client and vendors

• 12.00nn - Lunch break

• 1.00 pm - Back to the office and do planning/update of the site work

• Make sure all work up to date as per planning.

• Make sure vendors meet the requirement of the contract

• Make sure purchases are made on time and be delivered to the site

• Communicate with the client/vendors

• Communicate with the administrative staff

• 5.00 pm - Follow up with team members about the work on-site and do necessary planning/changes if there is a need.

• 6.00 pm - End of day report to the Operation Director.

**

Qualification: Degree Holder

***

Experience in Renovation work: 6 years and above

Skills and Ability:

• Know-How skills: A Site Operation Manager needs to be able to ensure that the renovation work is up to standard and quality.

• Leadership and motivational skills: A Site Operation Manager needs to be able to motivate a team and provide specific goals

• Good communication skills: An effective Site Operations Manager must be able to communicate on different levels with people. Being able to get a message across to staff, superiors and customers is an essential skill that is put to the test daily.

• Problem-solving and conflict management skills: Since most working environments will have some sort of conflict either internally or with clients, the Site Operations Manager will need good conflict management skills to resolve conflict.

• Accountability: A Site Operations Manager is responsible for a number of business aspects, as such he or she needs to have a sense of accountability.

• People management and motivation: Companies only get things done when the staff is motivated. A successful Site Operations Manager knows how to build a strong team and develop positive relationships by understanding and addressing the individual needs of staff.

• Delegating skills: The difference between a happy and successful Site Operations Manager compared to a successful but unhappy Site Operations Manager is the ability to get things done through others and to know how and when to hand over tasks to team members.

• Able to work under pressure: Since a Site Operations Manager has to look after a number of things, there will be stringent deadlines to meet. It is important that a Site Operations Manager can effectively work even under pressure situations.

Salary and Benefits:

• Salary starts from $2500 to $3500

• NO OT claimable as this is a Managerial Position

• Benefits: as per MOM requirements

PRODUCT AREA

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

As a Technical Account Manager (TAM), you will lead the adoption of Google Cloud at leading organizations, guiding them through the strategic and technical facets of their cloud transformation journey. You will manage the delivery of Professional Services engagements to drive customer adoption of Google Cloud services, such as Google Compute Engine, Google Cloud Machine Learning, Google Kubernetes Engine, BigQuery, Google Workspace, Google Chrome.

In this role, you will engage with diverse stakeholder groups, including executives of large enterprises and a cross-functional and geographically dispersed team. You will travel domestically and internationally up to 25% of the time, as needed.

Qualifications

JOB RESPONSIBILITIES

• Advocate for customers as an operational partner to overcome issues, understand operational issues that block cloud adoption, and help drive resolutions within Google and our customers’ business.
• Advise customers on best practices, understand customers’ environments to help them achieve outcomes.
• Act on opportunities to reduce customers cost, improve performance, and deliver engaged advantages for their businesses.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 3 years of experience interfacing with executive stakeholders, driving technical implementation or transformation programs.
• Experience in supporting enterprise customers in cloud operations, technical support, escalation management, or IT consulting.

PREFERRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• 5 years of experience in a customer-facing role interfacing with executive stakeholders, driving customer technical implementation or transformation programs.
• Experience supporting customers in one of the following: cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, IT consulting.
• Experience in application/workload migration to public cloud providers.
• Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems or content delivery networks.
• Excellent communication, presentation, problem-solving and management skills.

Summary

Reporting to the Country Chief Executive, you will ensure best fit between employees and organization, delivering quality customer service and committing to recruit, develop, reward and retain engaged employees. You will be responsible for providing leadership including technical and administrative support in the full spectrum of HR functions, such as resourcing, payroll, HRIS and data management, benefits and contract administration, employee wellness, tax administration and statutory reporting.

Responsibilities

• Handle the day-to-day HR operational matters.
• Administer recruitment, talent acquisition
• Participate in HR initiatives to enhance employee engagement.
• Involved in yearly appraisal review/exercise
• Drive the system and maintain the HR policy to create best HR practices
• Address employment related queries from employees.
• Assist in driving strategies and initiatives to support BUs in alignment with Company goals and objectives including headcount forecasting, budget planning
• Support in reshaping and transforming HR according to business needs.
• Perform other ad hoc duties and projects as assigned by superior.

Requirements

• Minimum degree in any discipline, preferably in Human Resources, Mathematics, Finance, or Accounting.
• Minimum 3 years of work experience in managerial role
• Familiar with Employment Act, CPF Act, Employment of Foreign Manpower Act & Singapore Income Tax.
• Has keen eye for details, excellent grasp of numbers, and strong sense of integrity.
• Good time management, organisation, and interpersonal skills.
• Proficient in Microsoft Office, preferably with experience in SuccessFactors and PAYDAY payroll software.
• Prior experience in HR Shared Services Team is preferred.

Job Description

Sales:

· Achieving monthly and quarterly sales targets for S P Jain’s Global range of corporate education programs in Singapore and other assigned regions as appropriate

· Expanding the corporate education client network in the designated regions

· Managing existing corporate network and key accounts and expanding targeted revenues from them

· Identify specific corporate education and training needs on an ongoing basis for open ended and corporate education programs.

· Coordinating with the professors to design and deliver programs.

· Ensuring optimum visibility & merchandising of brands

Brand Management:

· Design and Implement promotions & marketing activities pertaining to corporate education.

· Reporting & analysis of sales & forecasting of monthly/quarterly sales plan

· Analysing market intelligence (Institutions, market share, competitor activity)

Corporate Relations:

· Sourcing for new companies for fulltime employment & internships via cold calling, LinkedIn Search etc.

· Maintaining & enhancing relations with exciting corporate partners

· Assist in organising networking and guest speaker’s events for current students.

· Provide internship administrative roles from matching and sourcing job roles.

· Database maintenance of corporates and internal reports

Requirements:

• Bachelor’s degree preferably sales/business administration or sales-related course.
• At least min 8 years of experience in the higher education industry or relevant industry
• Strong oral & written communication skills
• Results-driven
• Strong passion for sales
• Positive and enthusiastic to learn new things.
• Mature and Professional in communication

COMPANY DESCRIPTION

As the worlds leading owner and operator of LPG carriers with five decades of operating experience, BW LPG promotes competitive, sustainable solutions to secure value for society and our stakeholders.

Our global footprint spans seven countries with 17 nationalities represented across our workforce. Our fleet of 39 Very Large Gas Carriers (VLGC) offer a total carrying capacity of over 3 million CBM. From spot voyages and time charters to Contracts of Affreightments (CoAs), our emphasis on flexible, reliable service has earned the trust of leading oil companies as well as trading and utility companies. More information about BW LPG can be found at www.bwlpg.com.

BW LPG is associated with BW Group, a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 490 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment.BW LPG, as a member of the BW Group, is one of Forbes Worlds Best Employers 2023.

RESPONSIBILITIES

Support the HR team in the full spectrum of HR responsibilities, namely talent management, learning and development, succession planning, performance management, employee engagement, and HR initiatives and projects as required.

Talent Acquisition

• Develop and implement effective talent acquisition strategies to attract, assess, and hire top-tier candidates
• Collaborate with hiring managers to understand staffing needs and create job descriptions that accurately reflect the requirements of each position
• Utilize various recruitment channels, including social media, job portals and professional networks, to source and connect with potential candidates
• Manage end-to-end recruitment processes, including job postings, candidate sourcing, screening, interviewing, and selection

Employee Onboarding

• Design and oversee comprehensive onboarding programs to ensure a smooth transition for new hires
• Facilitate orientation sessions to introduce new employees to the company culture, values, policies, and procedures
• Work closely with cross-functional teams to coordinate resources and training materials for onboarding programs

Employee Engagement

• Develop and implement employee engagement initiatives to foster a positive and inclusive workplace culture
• Conduct annual employee pulse surveys and feedback sessions to gauge employee satisfaction, identify areas for improvement, and implement action plans accordingly
• Develop and maintain initiatives to enhance team collaboration, morale, and overall employee well-being

Performance Management

• Implement and oversee performance management processes, including goal setting, performance reviews, and feedback mechanisms
• Work closely with leadership to identify high-potential employees and develop talent pipelines for key roles
• Provide coaching and support to managers in addressing performance issues and developing performance improvement plans

Learning and Development

• Collaborate with department heads to identify training needs and design relevant learning and development programs
• Facilitate or coordinate training sessions to enhance employees' skills and knowledge
• Evaluate the effectiveness of training programs and make recommendations for continuous improvement

Succession Planning

• Work closely with leadership to identify key positions and develop succession plans to ensure a pipeline of talent for critical roles
• Develop and maintain a robust succession planning process to identify and nurture talent within the organization
• Identify high-potential employees and implement development plans to prepare them for future leadership positions
• Develop competency models and framework

Diversity and Inclusion

• Champion diversity and inclusion initiatives within the organization to create an equitable and inclusive workplace
• Collaborate with stakeholders to implement strategies that promote diversity and inclusion at all levels

• Bachelors degree in Human Resources, Business Administration, or a related field
• Proven experience in talent acquisition, learning and development, employee engagement, and performance management
• Minimum 5 to 8 years of similar experience in HR
• Strong understanding of the employment market regulations
• Excellent communication, interpersonal, and organizational skills
• Hands-on, adaptable, and able to multi-task across a broad work portfolio
• Driven and resourceful, with the ability to work independently
• Must be steady and predictable in behaviour
• High attention to detail
• Continuously required to provide support and assist others
• Proficient in Microsoft Office, Times Software and SAP SuccessFactors

This position will be based in Singapore.

Only shortlisted candidates will be notified.

About AMILI:

AMILI is Southeast Asia’s first and only precision gut microbiome company. Founded by academic doctors and scientists, our aim is to advance microbiome research and apply this knowledge to improve human health. AMILI houses Southeast Asia’s first and only gut microbiome transplant bank and is building up the world’s largest multi-ethnic Asia gut microbiome database. We perform advanced gut microbiome sequencing for service and research purposes and develop these insights into products and services. We also support partners in validating the gut health effects of their products, along with co-developing gut health-friendly products.

Foods and ingredients are increasingly recognized to play beneficial roles beyond basic nutrition, with positive effects on the gut microbiome being particularly sought after by consumers. We support companies in working towards our shared goal of bringing better-for-you food products into the market.

AMILI is seeking driven and collaborative individuals based in Singapore who will be heavily involved in our growth trajectory as we promote gut health here and in the region. AMILI is seeking a Project Manager based in Singapore as we continue our growth journey in Singapore and the region. This role will report to Director, Food for Health.

Roles and Responsibilities:

What you will be doing:

1. Spearhead Implementation of key new revenue-generating consumer projects –

• Coordinates define project tasks and resource requirements
• Manage project budget and resources
• Manage schedule project timelines and track project deliverables
• Provide direction and support to project team to successfully execute the project and to handle customer complaints and queries.
• Manage internal and external stakeholders verbal and written follow-up and reporting

2. Support in gut microbiome food-related laboratory and product development

3. Equip with up-to-date requirements of food regulations and ensure compliance in designing products

4. Stay abreast of new food ingredients and technologies, trends, and innovation, as well as processing and equipment advances relative to key CGP categories

What you will need:

• Minimum Master in Food Technology /Nutrition, Biotechnology, Microbiology, Molecular Biology, Food Science and Technology, or related fields
• More than 3 years of relevant work experience
• Experience or knowledge in microbiology and/or molecular biology laboratory techniques
• Independent, pro-active and thrive in a fast pace and dynamic environment
• Strong logical thinking, analytical, organisational and communication skills
• Fluency in Microsoft Office (Word, Excel, PowerPoint, etc.)

What is good to have:

• Experience using R and/or Prism for data analysis

Please email your resume to [email protected]

• rovide full spectrum of secretarial and administrative support
• Oversee and coordinate daily administrative operations, ensuring efficient and effective office management.
• Develop and implement administrative policies and procedures to improve organizational efficiency.
• Supervise and provide guidance to administrative staff.
• Manage office facilities and resources, including equipment, supplies, and maintenance.
• Maintain records and files, ensuring compliance with company policies and legal requirements.
• Handle employee-related administrative tasks, such as onboarding, flight and hotel bookings, visa etc.
• Organize receipts and invoices
• Keep track of liquor inventory
• Liaise with internal departments and external stakeholders to facilitate smooth communication and collaboration.
• Identify areas for process improvement and implement solutions to enhance administrative workflow.
• Manage office related tasks.
• Ad hoc duties assigned by Director.

Requirements

• Preferably able to speak fluent Man.darin
• Proactive and experience in administration
• Good in MS Office
• Can work independently, good in problem solving

As a Regional Finance Manager, you will play a key role in overseeing and managing financial operations within your assigned region, including consolidation responsibilities. You will be responsible for ensuring financial compliance, analyzing financial performance, providing strategic financial guidance, and overseeing the consolidation of financial data across the region. This position requires a strong understanding of finance, excellent analytical skills, and the ability to work collaboratively with various stakeholders.

Responsibilities

Financial Planning and Analysis:

• Develop and implement financial strategies to achieve regional business objectives.
• Conduct regular financial analysis and forecasting to support decision-making processes.
• Collaborate with senior management to develop budgets and financial plans for the regions

Financial Reporting and Consolidation:

• Prepare accurate and timely financial reports, including P&L statements, balance sheets, and cash flow statements.
• Lead the consolidation of financial data from multiple entities.
• Ensure compliance with accounting standards, regulations, and company policies.

Budget Management:

• Monitor and control regional budgets, providing insights into variances and recommending corrective actions.
• Work closely with department heads to align budgetary goals with operational needs.

Risk Management:

• Identify financial risks and opportunities within the region, proposing strategies to mitigate risks and capitalize on opportunities.
• Implement and monitor internal controls to safeguard company assets.

Collaboration:

• Partner with other departments, including sales, operations, and supply chain, to align financial goals with overall business objectives.
• Provide financial insights and guidance to support decision-making at the regional level.

Audit and Compliance:

• Coordinate and manage external audits, ensuring compliance with regulatory requirements.
• Implement and enforce financial policies and procedures to maintain high standards of financial integrity.

Consolidation Leadership:

• Oversee the consolidation process, ensuring accuracy and completeness of financial data across the region.
• Collaborate with finance teams in different entities to streamline consolidation procedures.

Team Leadership:

• Lead and develop a regional finance team, providing guidance and support for professional growth.
• Foster a collaborative and results-oriented work environment.

Qualifications:

• Bachelor's degree in Finance, Accounting, or a related field. MBA or CPA is a plus.
• Required experience in Group Consolidation of Accounts, Analysis of Financial results
• Proven experience in a senior finance role within the distribution industry.
• ERP Implementation experience is a plus.
• Strong understanding of financial regulations, accounting principles, and financial analysis.
• Excellent communication and interpersonal skills.
• Proficient in MS Office suite especially MS Excel (Pivot, V-Lookup) and PowerPoint
• Proficiency in ERP system ie Navision/Business Central.
• Well organized, meticulous, analytical and can work independently.
• A team player who can deliver under tight deadlines

We are a dynamic services company in search of self-motivated individuals to join our team as a Junior Project Manager. This is a fantastic opportunity for aspiring future project managers to contribute to our enterprise customer’s success and accelerate their career in the realm of enterprise solutions.

Project Coordination

• Assist in project planning, execution, and closing activities.

• Collaborate with cross-functional teams to ensure project milestones

are achieved.

• Maintain project documentation and update project tracking tools.

Communication Skills

• Communicate effectively with team members, clients, and stakeholders.

• Contribute to regular status meetings and report on progress.

Resource Management

• Participate in resource allocation and management.

• Assist in developing project budgets and timelines.

Client Management

• Support in managing client relationship.

• Participate in client meetings and understand their requirements.

Risk Management

• Contribute to identifying and mitigating project risks.

• Collaborate with senior project managers to develop risk mitigation

strategies.

Requirements

• Bachelor’s degree in Computer Science, Information Technology,

Informatics or related discipline

• At least 1 year of relevant experience, fresh university graduates in

2024 with related coursework experience are welcomed to apply.

• Good familiarity with project management methodologies and best

practices

• Strong communication and interpersonal skills.

• Able to converse professionally in both English and Mandarin Chinese

with business counterparts.

• Ability to collaborate with both technical and non-technical

stakeholders

• Passionate in pursuing project management as a career and

contributing to organization growth

Join our dynamic team, at the forefront of transforming cross-border transactions in Southeast Asia. Fresh from securing a landmark $50 million in Series B funding, we are poised for rapid expansion in the region, enriching our consumer-focused YouTrip and business-oriented YouBiz products. Our ethos centers on tangible results, efficient execution, and a deep care for our customer experience. Ideal for the entrepreneurial spirit, our environment encourages initiative and offers multifaceted challenges that foster continuous growth and learning. If you’re ready to make a significant impact and evolve daily in a fast-paced setting, we invite you to be a part of our trailblazing journey.

As Lead Product Manager, you will work on both strategy and execution. We expect our product managers to develop strong views on our strategy based on a deep understanding of relevant metrics and competitive insights. We also expect excellent execution and the ability for PMs to coordinate seamlessly with a team of Engineering/QA/Product Design colleagues (and sometimes external partners) to deliver delightful experiences in record time.

You will:

• Be part of our mission to develop innovative and industry-leading product strategies and roadmaps that uniquely serve our customers and differentiate us from the competition.
• You will collaborate closely with engineering, design, and other stakeholders to develop and maintain a prioritized product backlog, and execute on delivering a delightful experience to our customers.
• Collaborate across functions in the company such as marketing, operations, finance, and other stakeholders to define our go-to-market plans and scale our business processes.
• As part of our continuous effort to improve our products, you will define success metrics and constantly measure the impact of our work as we grow.

You have:

• 8-10 years of outstanding and relevant experience, across Product/Technical/Business roles. We are looking for someone with strong B2B experience, including customer segmentation and product-led growth strategies.
• You have a track record showing your ability to drive key product metrics and business outcomes independently, and have experience proposing a strategy/roadmap which makes strategic bets to drive key metrics, and aligning this with Senior Management.
• You should be comfortable making recommendations directly to Senior Management, and should have a deep understanding of
  • Product craft (UI/UX, data, technical details, preparing good PRDs with clear outcomes/scope, unblocking the team in a timely fashion etc.)
  • Our overall business, financial drivers, and market/competitive dynamics
• You are comfortable fronting commercial conversations with potential partners (and even customers if need be), and know how to assess buy vs. build options and have experience providing nuanced recommendations around buy vs. build as well as which vendor/partner we should work with.
• You’re the type of person who finds problems others may not have seen yet (even cross-function) and proposes pragmatic solutions, prioritizing company needs over team boundaries.
• You’re prepared to dive deep into workflows/processes to help us scale while ensuring a delightful customer experience, working across teams to try and ensure that nothing is missed and no customer is left behind.
• People naturally look to you for leadership/guidance and you’re prepared (both in experience and temperament) to make weighty judgment calls. At the same time you’re always humble and know the limits of your expertise and when to escalate decisions/seek further alignment.
• You should also be a master of stakeholder management (or be prepared to become one) - in particular, we work closely with many external partners/vendors and you should be savvy about how to manage our partners/relationships/commercials to ensure our business needs are met.
• Depending on your seniority, the role has potential to be a managerial one in the short/medium term as we grow and scale the Product function.

What can you expect from us?

• A free hand to innovate and continuously offer suggestions to improve our product and process
• Be the go-to person for the product area
• Access to a deep bench of technical and business experts to work together
• Working with an entrepreneurial team of people in Singapore & Thailand

To apply

If you are interested in this position, click Apply Now on LinkedIn or please send your resume to [email protected], quoting “Lead Product Manager (SG)” in the subject header.

About us

99 Group is a leading real estate technology company that operates real estate portals across South East Asia, specializing in digital property advertising. Headquartered in Singapore, it is currently operational in Singapore and Indonesia and employs over 350 employees. In Singapore, 99 Group operates 99.co, SRX.com.sg and iProperty.com.sg, while in Indonesia, it operates 99.co/id and Rumah123.com.

Join Us as an Agent Relations Manager and Lead the Real Estate Revolution!

At 99 Group, we're on a mission to revolutionize the real estate industry by seamlessly integrating cutting-edge technology and innovation. If you're excited to be at the forefront of this transformation and are ready to tackle the industry's challenges head-on, we want you to be a part of our dynamic team.

Your Role:

As an Agent Relations Manager, you will play a pivotal role in shaping the future of real estate. Your primary responsibility will be to nurture and cultivate strong relationships with our valued agents. You'll collaborate closely with internal teams to empower our agents with the tools they need to thrive, leveraging our innovative products.

What You'll Be Doing:

• Forge Lasting Partnerships: Create and maintain agent accounts by identifying and capitalizing on sales opportunities, crafting compelling sales proposals, and fostering engagement through events and exceptional account servicing.
• Uncover Prospects: Develop a robust prospect pipeline by curating a comprehensive list of sources.
• Elevate Client Relationships: Strengthen connections with high-level clients, enhancing communication and rapport with Directors and decision-makers.
• Empower Through Training: Deliver impactful presentations and training sessions that not only attract new accounts but also nurture existing agent relationships.
• Smooth Issue Resolution: Address agents' inquiries promptly, coordinating seamlessly with internal teams to swiftly resolve concerns and fulfill their needs.
• Collaborative Growth: Team up with cross-functional teams such as Product Engineering, Customer Happiness, and Marketing to drive market expansion and enhance the overall agent experience on our platform.
• Reporting Excellence: Report directly to the Agent Relations Team Lead, contributing to a cohesive and results-driven team environment.

What We're Looking For:

• Experience that Counts: Ideally, you bring at least 2 years of experience in account servicing or solution-based sales, giving you a solid foundation for excelling in this role.
• Real Estate Savviness: While not mandatory, familiarity with the Real Estate and Property Technology landscape would be a significant advantage.
• People Person: You thrive on building relationships and find your energy in engaging with peers and clients.
• Curiosity Unleashed: You have a thirst for learning, especially when it comes to embracing new technologies and approaches.
• Growth Mindset: Every setback is an opportunity for you to learn and grow, and you're not afraid to seize it.
• Versatile Team Player: You're self-reliant and prepared to go above and beyond to achieve results, putting the team's objectives at the forefront.
• Communication Champion: Your communication skills are top-notch, both in writing and verbally. You're comfortable interacting with clients of diverse backgrounds and seniority levels.
• Team-first Mentality: You prioritize the success of the team and its objectives, fostering a collaborative and supportive work environment.

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the Life Sciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). The RegASK team is highly diverse, with more than 10 nationalities across 3 continents, entrepreneurial and very agile, We just completed our Series A funding round in December 2022 and are currently recruiting highly motivated individuals to expand its team and support its ambitious growth plans.

Part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, implementing new ideas to deliver better health, RegASK is a rewarding place to work.

If you are a doer who enjoys working across industries and continents, autonomous in your working style, and eager to problem solve, we would love to hear from you.

Title:

Experts’ Community Specialist

The Experts Community Specialist assumes a central role in overseeing our regulatory expert group and fostering the growth of our online community of Regulatory professionals. Responsibilities include identifying and onboarding new experts, documenting their details, helping during the onboarding process, and conducting tasks like designing the tool (with our tech-team), analytics preparation, survey, and email design, and utilizing content management systems and various technical tools.

This is a thrilling opportunity that involves close collaboration with various stakeholders, including experts, the operations team, and the tech team, in order to enhance and refine our online platform. You will also closely collaborate with client-facing staff on tailor-made client projects and strategic recruitment endeavors aimed at promptly connecting RegAsk clients with the most relevant experts.

Key Responsibilities:

• Quickly and efficiently identify and establish consulting relationships with experts best suited to participate in our clients’ projects.
• Grow the RegAsk Experts Community by recruiting on a strategic/tactical mode, using referrals and other relationships like collaborating with the Marketing team to develop gated content (i.e., recruitment campaigns) for endorsing the engagement / recruitment process of experts.
• Consult with client-facing team members (sales, pre-sales, Project managers) to gauge clients’ needs and identifying and qualifying primary experts.
• Develop a working knowledge of RegAsk core industry coverage to improve project and product service quality.
• Work on other projects associated with building the RegAsk Experts Community
• Collaborate closely with the tech team to identify and implement the elements necessary for automating or seamlessly integrating expert profiles and management within the platform.
• Research and identify technical solutions for the experts’ community improvements.
• Support in drafting and enhancing standard operating procedures to streamline the process.
• Foster positive and productive interactions within the experts’ community while ensuring adherence to the business needs.
• Monitor and analyse community sentiment, feedback, and discussions to provide valuable insights and recommendations for improving community engagement strategies.

Requirements:

• Superior communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.)
• Strong ability to problem solves and impeccable attention to detail.
• 1-3 years of experience, preferably in internet research, inside sales, head hunting, recruitment, market research or customer service.
• Confidence in making outbound cold calls.
• Minimum bachelor’s degrees from top-tier colleges or universities.

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Experts’ Community Specialist, please submit your resume accordingly.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

Job Scope

• Overall management of outlet and kitchen
• Ensure food safefy and hygiene requirements are adhered to
• Supervise staff and plan staffing schedule (i.e leave planning)
• Manage food supplies and kitchen inventory (i.e tracking and placing orders)
• Perform daily accounts closing (i.e reconciliation)
• Resolve conflicts and manage customer service to ensure quality service
• Provide on-going training
• Motivate team to achieve monthly sales

Requirements

• Has prior F&B experince as supervisor or assistant supervisor and now aspire to be supervisor
• Has knowedgle of inventory management
• Has food safety and hygiene knowledge and experience
• Can resolve conflicts and complains

Benefits

• Permanent Weekends & Public Holidays Off
• 5 Days Work Week (Monday - Friday)
• Office hours (7am - 3.30pm)
• 42.5 Hours Per Week
• Monthly Sales Incentive
• Annual Leave from 8 days
• Birthday leave
• Staff meal
• Medical benefits

This role should commence in March 2024