Team Summary

The AP Corporate Communication function plays a critical role in driving Visa’s business growth by advancing and protecting Visa’s reputation in the region. The function focus on storytelling, thought leadership and content development that supports revenue growth across Visa’s three growth pillars. Not only does it increase the connections between Visa’s brand, culture, and innovation to ensure brand relevance, it also enacts proactive and defensive strategies to protect Visa’s business and reputation and evangelize Visa’s purpose. Driving the evolution of Visa’s culture and an enhanced understanding of Visa’s business strategy is a core part of what Corporate Communications does to protect Visa’s reputation in Asia Pacific.

What a Director, Business Planning Operations, AP Corporate Communications does at Visa:  

Reporting to SVP, AP Head Corporate Communication, the Director, Business Planning and Operations (BPO) of the AP Corporate Communication function will be responsible for business and workforce planning, strategy development and execution, budget management, management and control of the strategic project portfolio, provision of business support to markets, including enhancing business processes to maximize internal and in-market performance.     

This role is a key member of the AP Corporate Communication team, working closely with both hub and in market leads to facilitate planning, strategy and reporting activities. This role is the key liaison between global Corporate Communication function and the region, as well as a key member of the regional BPO network.  This role requires sound commercial and strategic mindset, as well as strong organizational and influencing skills to ensure its successful delivery, as it involves working closely with the various functional teams and subject matter experts across the organization in the AP Region.

In this role, you are expected to:

Business / Strategy

• Lead the AP Corporate Communication group in business planning, strategy development, drive effective leadership and operations through management of key business processes.
• Manage the tracking, reporting and analysis of AP Corporate Communication metrics and targets, and recommend changes or initiatives to achieve goals as necessary
• Manage and drive key strategic projects, which typically require cross-functional collaboration from initiation to execution, ensuring alignment with organization, business and market priorities
• Enhance the effectiveness of the AP Corporate Communication team by pursuing initiatives and process enhancements identified during annual planning sessions, quarterly and monthly business reviews
• Provide ad-hoc analysis and decision support as necessary
   

Planning / Operational

• Oversee the Annual Operating Plan and annual OKR / goal setting process ensuring that hub and market goals are aligned with AP Corporate Communication strategy
• Develop an effective tracking mechanism that monitors progress towards the agreed targets and objectives
• Collaborate with cross-functional teams to enhance and generate regular AP Corporate Communication dashboards, provide support in preparation of presentation materials for business review
• Continue to review, enhance business process to drive greater efficiency and share best practices within AP Corporate Communication and Global Corporate Communication
• Manage multi-year planning across AP Corporate Communication Collaborate with Finance Business Partner to drive quarterly forecasting and annual operating plan
• Manage AP Corporate Communication team townhalls and offsites agenda/content
• Project-manage large-scale events that AP Corporate Communication is responsible such as APMK, Client Events (on the agenda and content perspective, not events organization), as well as program manage regional communication campaigns

ABOUT XORA INNOVATION

Xora Innovation, a wholly owned subsidiary of Temasek, invests in disruptive, world-changing ventures forged by ambitious founders and powered by compelling scientific breakthroughs. Headquartered in Singapore, Xora is an early-stage deep tech investing company, wholly owned by Temasek. We are looking for individuals with creativity, intellect, passion, grit, curiosity, openness, and resilience.

ABOUT THE ROLE

We are seeking a HR Business Partner / VP who will play an important role working with Xora’s team and portfolio companies. The successful candidate will have a high bar of excellence and be a ‘thinker-doer’, i.e., a strategically minded, yet a hands-on and strong communicator. He/she will take pride in enhancing progressive HR policies and streamlined processes that empower our entire team to achieve optimal performance and focus on delivering value to our stakeholders. The HRBP would need to maintain an effective level of business literacy about the business, understand business priorities and translate them into impactful solutions. This role will proactively support our leadership team in building a strong, positive work culture embodying our corporate values and in fostering the collective well-being and morale of our team. As our in-house subject matter expert, you would also be expected to advise our portfolio company founders on HR-related topics. It is key that the successful candidate has a track record of successfully developing and executing on talent strategies in service of business objectives. This position requires you to work from the Company’s headquarters in Singapore.

RESPONSIBILITIES

- With executive management, implement the organizational and talent strategy to support the company’s growth and expansion objectives, including talent recruitment, onboarding and retention

- Augment and administer core human resource programs including globally competitive compensation and benefits; performance assessment and talent management; career progression and development • Manage and resolve all types of employee relations issues, fairly representing all interests

- Ensure effective and efficient implementation of policies and practices pertaining to all HR matters to ensure consistency and transparency

- Continuously review HR services, offerings, and processes and propose amendments and customization where necessary to ensure competitiveness

- Build on and orchestrate end-to-end HR functions

- Maintain a strong professional network to keep updated on best practices and tools

- With the leadership team, develop and execute a culture playbook that integrates our purpose, values, aspirations, and brand

- Act as a partner and advisor to founders of portfolio companies to help establish HR systems, policies and processes

PROFESSIONAL QUALIFICATIONS

- Bachelor's degree or equivalent

- 10+ years of human resource management experience as an HR generalist/business partner managing end-to-end HR functions, with at least 5 years in a senior HR Business Partnership role

- Experience in developing and augmenting HR policies, processes, systems, and business partnering in a high-performance environment • Strong problem-solving approach that supports and enables efficient and effective decision-making amongst multiple stakeholders

- Sophisticated understanding of the talent needs of venture-backed, high-velocity startups

- Excellent communication, partnering, and relationship-building skills with a proven ability to prioritize, negotiate, and work with a wide range of internal and external partners, including our portfolio companies

- Strong verbal and written English communication skills; comfortable interacting and communicating with executive and senior management levels

Job Description

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B. We are moving fast, and with this rapid scale and dynamic growth, we are hiring a Business Development Manager to join our Strategic Portfolio Management, Team and drive growth, scale, and consistency across the region. As a Business Development Manager for our Strategic Portfolio Mgt (SPM), team, you will play a pivotal role in helping the APJ Sales Leadership define, shape, and execute our SPM strategy across the APJ region.

You will help roll out initiatives that contribute to market success of ServiceNow's SPM products and will work closely with Major Area leadership to define and execute Go-To-Market (GTM) priorities including growth, upsell/cross sell motions, and health/adoption focus. You will specifically help drive net new revenue growth, customer expansion for our SPM technology partnerships, and create new revenue streams for ServiceNow.  You will bring together and drive cross-functional collaboration to execute strategic initiatives and contribute to our continued growth.  You’ll also be the primary interface to connect sales cycles between ServiceNow and the strategic resell for our technology partners.  As a Business Development Manager, you’ll help design and execute sales campaigns that will capitalize on our joint selling market opportunity and increase customer satisfaction. 

This position comes with the opportunity to play a pivotal role in growing the business and driving lasting impact for the organization. The ideal candidate is a proven seller, expert at partnering with field teams, a superb relationship builder, and an intellectually curious individual who can develop trust with senior leaders and stakeholders across the organization.  This role requires a seasoned professional with sales leadership, business development, strategy, and operations expertise. The candidate must be able to combine GTM expertise, product/market knowledge and sales GTM excellence to drive action and deliver results.

Key Responsibilities:  What you get to do in this role

• Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives.  
• Work with and thru our technology partners to establish sustainable support models for deal cycle product and technical support; models that don’t rely on our internal business unit teams for support.
• Analyze existing customer install base to identify and prioritize opportunities for joint upsell, cross-sell, and new logo acquisition campaigns.  You’ll craft those plans in tight alignment with the objectives of each technology partner resell opportunity.
• Partner closely with SPM Specialist teams and with Sales Executives to execute sales cycles and close new business.
• Collaborate externally with selling teams aligned to our external technology partners and coordinate internally to achieve cohesive joint sales campaigns with ServiceNow core field teams.
• Develop and execute growth strategies at a Major area level in conjunction with adjacent functional leaders (Field Sales and Pre-Sales Leadership, Marketing, Alliances & Channels, Professional Services and Sales Operations teams) to effectively GTM.
• Own the multi-quarter business performance view, continuously track & monitor key metrics to ensure success, recommend course correction & success initiatives for our technology partnership GTM.
• Bridge market insights and intelligence to shape product pricing & packaging for GTM success. Inform the BU (Business Unit) and partnership integration roadmap based on customer & market insights.
• Define and drive cross functional programs that empower sales and solution consulting teams to drive Security Operations sales, adoption, and customer success.
• Help build, manage, and report on the SPM resell forecast and pipeline to the business with sales leadership.
• Partner with our Global Partner and Channel organization to influence the evolution of additional technology partnerships within the SPM space.
• Monitor industry developments, competitor activities, emerging trends, potential business opportunities, and customer requirements to provide feedback and insights that inform product managers and leadership.
• Help coach the core teams with foundational specialty solution area knowledge to identify SPM solution opportunities and help manage the sales cycle.
• Define enablement priorities, expand field domain expertise, uplevel competitive readiness.
• Facilitate best practice sharing between field teams and support a strong virtual community of interest around SPM technical partnerships.

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B. We are moving fast, and with this rapid scale and dynamic growth we are hiring a strategic sales & GTM leader to drive growth, scale and consistency.  

The BDM Go-to-Market leader will spearhead market success for the Security Business. This role will focus on driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts to build a robust sales pipeline and capture market opportunities. As a seasoned sales executive, you will apply your expertise to drive business growth in partnership with various cross-functional teams, including sales, specialist sales, product, marketing, partners, and other key stakeholders.  

This role offers a unique opportunity to make a substantial impact on the organization's growth and success. The ideal candidate is a proven sales & GTM leader with the ability to collaborate effectively, foster relationships, and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization. The candidate must bring a combination of GTM expertise, deep product & market domain knowledge, and sales excellence to drive results.  

Key Responsibilities:  

• Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives.  Identify potential business opportunities and partnerships to support the company's growth objectives, leveraging market insights and industry trends.  
• Conduct thorough market research and analysis to identify emerging trends and transformational opportunities within the industry.  
• Collaborate with cross-functional teams to define and refine the company's value proposition and develop innovative solutions to address market needs.  
• Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers.  
• Evangelize ServiceNow’s Service value proposition for major deals, partnerships, and strategic alliances, ensuring alignment with the company's overall transformation objectives.  
• Provide guidance and mentorship to the sales team, fostering a culture of excellence, collaboration, and continuous improvement.  
• Monitor and analyze market trends, competitive landscape, and customer feedback to inform strategic decision-making and enhance business development efforts.  
• Collaborate with the executive team to define and execute the company's overall growth strategy, incorporating transformational initiatives.  

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into every phase throughout the client lifecycle of Visa products and services. To deliver on our mission: “To connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive”, and to maintain our high-quality customer experience, as incidents occur, we must manage and communicate these to conclusion in the most expedient way possible.”

Within Client Services, the role of the global Client Services incident response team is to take ownership of ensuring internal and external communications are distributed effectively throughout the lifecycle of an incident whilst developing consistent processes, playbooks, and controls to meet the needs of internal partners and our clients.

What a Senior Consultant, Business Incident Response does at Visa:

The role is part of a dedicated global Client Services Incident Response team, based in Singapore, and part of the broader Global Transformation and Business Health team. Responsible for supporting cross-functional teams during the restoration and remediation of client-impacting service issues, as well as incident communications and the development of client-facing executive summaries.

Job scope:

• Provides on-call Business Incident Response support, as part of a Follow-the-Sun rotation (Singapore/UK/US) ensuring both internal senior stakeholders and client communications are distributed in alignment with our commitments.
• Ability to communicate swiftly technical issues in a client friendly manner.
• Represents the voice of the client during service disruptions, ensuring the financial ecosystem impact is understood and prioritized appropriately.
• Supports the global Client Services leadership team in the event of a service disruption.
• Leads post-incident client remediation activities in partnership with client-facing teams.
• Provides key insights into post-incident reviews to identify improvement opportunities.
• Develops client-facing Executive Summaries following major incidents, including root cause and improvement initiatives.
• Engages cross-functional partners to ensure new and existing services have an effective business response plan.
• Proactively seek out opportunities to evolve the Client Services Incident Response processes, playbooks, and tools.

Why this is important to Visa:

Client Services incident response is a critical function in Visa. We are committed to deliver best-in-class services, and when a service is not performing as our clients expect it to, it is imperative to the financial ecosystem that we communicate quickly, manage both client and internal expectations throughout the incident lifecycle and achieve our client commitments through contractual service levels.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Manages day to day project admin tasks
• Assist engineers in preparation of meeting minutes and consolidating tender returns and tabulation
• Assist the sector leads in preparation bids
• May revise system or schedule as required to ensure timely approvals and distribution.
• Ensures changes to document are completed in a timely fashion in order to meet set deadlines. 
• Responsible for coordination with other parties to make sure document edits are made and proofed.
• Tracks and keeps records of documents. 
• Ensures document tracking and production system is maintained. 
• Prepares and maintains a document control system for all forms of documentation. 
• Makes copies of drawing for production and other company employees. 
• Ensures that all completed documents have been signed-off by the appropriate personnel.
• Implements and follows company quality assurance program procedures.

Team Summary             

The AP Corporate Communication team creates and delivers communication programs that drive Visa’s business growth and advance and protect the company’s reputation. This team takes ownership of the Company’s external comms profile including Asia Pacific’s President and senior leadership team, Products & Solutions, Innovation, Commercial & Money Movement, Merchant Sales & Acquiring, Risk, Consulting and Analytics, Technology, and Strategy. We work across external, client and employee communication activities to promote Visa’s ongoing strategy to extend our payments network into new areas of opportunity and position ourselves as the partner of choice for banks, merchants, fintechs, technology companies and governments. In close partnership with the business functions, our team defines the company’s positions in the region on a wide range of industry topics and delivers corresponding thought leadership content.

What a Director, Business Communication does at Visa:

In this role, you will work with the AP leadership team and key functions across the business: Product, Merchant Sales & Acquiring, Technology and support on Global sponsorships & marketing. You will conceptualize and deliver communication programs that drive business results for Visa’s critical growth pillars and how these support the growth of our clients’ businesses. You will oversee regional thought leadership communication including content for external, client and internal audiences. This includes comprehensive corporate storytelling collateral, media and social campaigns, and stakeholder education delivered via a mix of channels including events.

In this role, you will be the regional communication lead for a range of areas that are central to Visa’s growth and manage the communication needs of the relevant functional teams and oversee communication campaigns that reflect these areas’ increased importance to Visa’s long-term growth strategy.  You will play a key role in managing issues and supporting crisis communication across Asia Pacific.

It is vital for the applicant to demonstrate knowledge and capability in helping regional and local business and communication teams engage stakeholders and reinforce Visa’s vision for the future of commerce as it relates to our long-term commitment to uplift economies. In addition to delivering high-quality communication programs, you will act as a trusted advisor to Visa’s leadership team in some of the region’s most complex functions, helping them talk about their business objectives in a way that has a meaningful impact in the communities in which we operate. You will also play a key role in ensuring the company’s public and client-facing messages in Asia Pacific are communicated with a whole-of-Visa perspective, coordinating across geographies to make sure all content, from press releases to speeches, is consistent and aligned.

Projects you will be a part of:

This team creates and leads many of the highest profile communication programs in the region. We oversee the Asia Pacific communication strategy to define and articulate Visa’s network evolution as it relates to innovation, trust and corporate citizenship. On a tactical level, you’ll support the delivery of regional strategic events and play a key role in developing thought leadership content for senior leaders.

You’ll also contribute to broader communication programs that the regional AP comms team is responsible for:

• Small business programs and expanding merchant acceptance
• Corporate storytelling to drive Visa’s critical growth pillars of value-added services and money movement
• Regional positions on innovations shaping the payments landscape, such as data privacy and cybersecurity
• Strategic initiatives
• Reputation challenges and opportunities associated with all of the above, including defining the value of Visa and issues/crisis management.

You will lead or work on communication programs that incorporate every aspect of the communications discipline, including public relations and social media (press announcements, key messaging, media interviews, bylines), client-facing communication (leading development of client-facing thought leadership collateral, supporting major client events as run by the Client Communication team) and employee communication (working closely with the Employee Communication team to promote functional priorities on internal channels and at the annual regional market kickoff meeting.)

You will work with the most senior leaders in the region to help them achieve their business objectives through strategic communication programs, and you will have a chance to work closely with colleagues in every market in Asia Pacific, as well as our global colleagues in the broader communication team.

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

As a member of the Strategy and Planning department, you will play a pivotal role in shaping the Board's future by leading the strategic planning process. Your responsibilities include conducting future sensing, framing complex issues, and developing business strategies aligned with the Board's goals. Additionally, you will oversee governance structures, ensuring effective discharge of fiduciary duties.

In this role, you will:

• Conduct comprehensive future sensing and environmental scans to identify emerging trends and issues affecting the Board.
• Frame complex and ambiguous issues, developing business strategies that align with the Board’s operational realities.
• Facilitate discussions with various stakeholders, including senior management, to identify growth opportunities aligned with the Board’s strategic goals.
• Develop and cascade strategic initiatives, ensuring alignment with the Board’s priorities and effective resource management.
• Review, update, and align key indicators with the Board’s strategic workplan to monitor progress towards desired outcomes.
• Institute robust governance frameworks and policies, monitoring implementation and compliance to ensure proper discharge of the Board’s role as Trustee.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in strategic planning and governance.
• Ability to navigate complex issues and develop effective business strategies.
• Experience with governance frameworks and policies.
• Experience in facilitating and managing change initiatives within an organisation.
• Ability to thrive in an environment characterised by change, ambiguity, and complexity.
• Ability to contribute to the development and execution of an organisation's strategic vision.
• Ability to engage with stakeholders at different levels, including senior management, to secure buy-in and align expectations.
• Ability to effectively multitask and adapt to a fast-paced work environment, readily embracing new challenges.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• Flexibility of a hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

As a multinational leader in the information technology and electronics industry, our Client is seeking an Asset Management Analyst to join their team.

The Role:

As a Asset Management Analyst, you will be responsible for the following:

1. Manage and drive the Asset Management’s service delivery processes for Managed Services’ outsourcing clients
2. Ensure accuracy of all IT hardware and software assets database meets the contractual obligations of the Service Level Agreements
3. Verify procedures are developed, maintained and enforced for all service delivery activities and audits
4. Maintain accuracy in inventory data collection, storage, tracking and maintenance of IT hardware and software information
5. Co-ordinate with vendors on all aspects of the Agreement, including acquisition, software distribution and technical support requirements
6. Monitor and ensure all assets are tagged in accordance with the quality control standard
7. Provide periodic reports on the progress of Asset Management’s activities
8. Any other ad-hoc duties as required or assigned

1. Bachelor Degree or Advanced Diploma in IT or Computer Science
2. At least 1 year of experience in IT environment
3. Must be well versed in Basic IT Technical Skills and Microsoft Applications
4. Proficiency in Microsoft Excel is a pre-requisite
5. Strong in English communication, both oral and writing skills
6. Pleasant personality and ability to work independently

Visa’s AP People Team is seeking a seasoned Program Manager to support our Visa Consulting Advisory business to oversee the development, implementation, and management of programs that span the entire employee lifecycle for our Visa Consulting Advisory business, from onboarding to development. The successful candidate will be responsible for aligning these programs with our organization's strategic objectives, and ensuring they deliver outstanding employee experiences that drive engagement, retention, and growth.

Reporting to the Head of People Business Partner, AP you will work in close coordination with counterparts and Centers of Excellence for effective planning and delivery of programs supporting the entire employee lifecycle of Visa Consulting Advisory business from onboarding to development.

The ideal candidate will be responsible for aligning these programs with our organization's strategic objectives, and ensuring they deliver outstanding employee experiences that drive engagement, retention, and growth. They will thrive in a fast-paced environment that is in a constant state of evolution and change, demonstrating a preference for strategy setting along with robust implementation to drive business and functional outcomes. The ideal candidate will possess functional expertise, a business-oriented and innovative mindset, and will be considered an expert on people and organizational matters.

What a Director, People Program Management does at Visa?

• Design, implement, and manage programs related to the employee lifecycle, including onboarding, training, performance management, and career development.
• Developing strategies to boost the sense of belonging among employees is a vital aspect of this role. 
• Collaborate with cross-functional teams to ensure programs align with organizational objectives and culture.
• Building programs which scale across AP and also look at specific customizations for country-based nuances.
• Partnering with Visa University to establish well-structured learning and career trajectories to promote the professional advancement and skill enhancement of our staff. By providing transparent and attainable growth opportunities, we can inspire motivation, foster continuous learning, and ensure talent retention within our organization.
• Collaborating with the relevant COE’s to build robust solutions.
• Drive with the implementation of the programs across the region.
• Develop robust communication strategies to keep stakeholders informed about program status and results.
• Monitor program performance, gather feedback and data, and adjust strategies as necessary to meet goals.
• Foster a positive work environment that supports diversity and inclusion.

Why is this important to Visa? 

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. 

In the rapidly evolving landscape of the payment industry, our VCA has emerged as the quickest expanding segment of our business in the Asia Pacific region. This swift growth not only highlights its significant contribution to our overall operations but also underscores its pivotal role in generating revenue for Visa.

Over the last five years, the VCA has experienced a record level of growth. As we continue on this growth trajectory, we are seeking a Director, People Program Management. This individual will be tasked with designing and implementing people-centric programs, with the primary objective of enriching the employee experience. By fostering a positive work environment that promotes job satisfaction and engagement, we aim to stimulate productivity and innovation, thereby driving the future success of our company.

• Perm
• At least 2-3 years of retail leasing experience
• Experienced managing retail malls
• Good interpersonal skills and extensive network of contacts

Responsible for the leasing, marketing and lease management activities of the shopping mall including implementing strategies to maximise rental and occupancy within the shopping mall.

Job Description

• Supporting and implementing strategies to maximise rental and occupancy of the properties within the Company’s assigned portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Maintaining good relationships with tenants and prospects.

• Degree in Estate Management, Building, Business Marketing.
• At least 2 to 3 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.
• Candidates who have relevant experience in the same industry will have an added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Bonus
• Medical and Insurance Coverage

• Perm
• At least 5 years of experience in program management, preferably in digitalization/system implementation projects
• Must have certifications in Agile (e.g. CSM, SAFe)
• Strong communicator and business acumen with experience working with senior leaders.

As a Program Manager, you will manage a team of scrum masters and oversee transformational projects from start to end and drive on-ground adoption and implementation of solutions with users and address issues dynamically.

You will primarily manage the budget and oversee the timeline, reporting the progress of the ongoing digital transformation projects, identifying and clearing gaps escalated by your project managers, ultimately ensuring the delivery of the projects, in line with the business requirements of the Company.

Job Description

Progress Tracking

• Define KPIs and measurements.
• Establish and improve reporting standards for scrum masters.
• Monitor project progress, controlling costs, achieving milestones, and meeting timelines.
• Manage overall project delivery, anticipating potential issues.

Leadership and Coordination

• Manage a team of 6, including scrum masters.
• Strategize and coordinate initiatives, highlighting project interdependencies.
• Optimize resource allocation for project success.

Risk Management

• Identify potential risks and issues.
• Implement quality control measures and propose mitigation plans to address challenges proactively.

Stakeholder Management and Communication

• Prepare presentations and documents for project progress reports and meetings.
• Communicate project updates, milestones, and outcomes to stakeholders.
• Utilize matrix reporting for tracking and reporting progress.

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum 5 years of experience in program management, preferably in digitalization or system implementation projects.
• Certifications in Agile (e.g., SCM, SAFE) are mandatory.
• Strong business acumen and understanding of business priorities.
• Demonstrated leadership capabilities to inspire and motivate cross-functional teams.
• Strong understanding of digital technologies.
• Excellent analytical, conceptualization, and problem-solving skills.
• Excellent communication and presentation skills, engaging effectively with stakeholders at all levels.
• Certifications such as PMP, ITIL, or specific technology platforms are a plus.
• Proficiency in English, both verbal and written.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Medical & Insurance Coverage
• Bonus

We are seeking a highly skilled and experienced Senior Project Manager to join our team acting in the capacity for the Client in a regional setting and role. As a Senior Project Manager, you will be responsible for driving infrastructure developments while always ensuring compliance with client standards and policies, focusing on redundancy, safety, and risk mitigation. You will work closely with regional teams, reviewing their work and providing guidance to ensure adherence to standards and to minimize potential disruptions caused by ongoing construction works that may infrastructure services and utilities. This position requires a strong understanding of M&E systems, risk identification, mitigation strategies, and excellent stakeholder management skills.

Responsibilities:

• Play a critical role in ensuring the smooth daily operations while driving infrastructure projects.
• Review the work of regional teams to ensure compliance with client standards and identify and address potential risks to avoid disruptions to daily operations.
• Collaborate closely with regional stakeholders to provide guidance and support in the implementation of projects and risk mitigation strategies.
• Oversee the assessment of redundancy and safety measures to minimize the impact of ongoing construction works on power and utilities.
• Review technical drawings and specifications by designers and contractors with input/comments for their further development and eventual implementation.
• Develop and maintain project plans, schedules as required.
• Review technical documentation for tender ensuring that stakeholders’ and client requirements are included and met.
• Review related project documentation throughout projects lifecycle ensuring compliance to standards and policies, while providing timely input for changes, mitigating any other project risks associated to facility/operations.
• Identify and mitigate project risks and issues with clear instruction for downstream follow up and compliance.
• Maintain frequent communication and follow up on regional teams for upcoming works and tasks.
• Execute, facilitate, and review any testing and commissioning as required (ASHRAE Cx process or similar), working with all stakeholders and ensure mitigation of risks for facility/operations and compliance to standards and policies.
• Communicate project updates and progress to stakeholders in a clear and effective manner.
• Prepare presentations/reports for stakeholders/client daily/weekly and when requested.
• Foster strong relationships with stakeholders at all levels to ensure effective collaboration and smooth project execution.
• Competent in understanding client’s policies and standards to ensure downstream works are compliant through regular meetings and communications with regional teams.
• Stay abreast of industry trends, best practices, and emerging technologies related to critical facilities and technology.

• Focus on private wealth management segment, including high net worth and family offices. Form good understanding on the wealth management landscape and develop a good network within the segment.
• Develop and implement strategic initiatives to drive business growth, including but not limited to direct prospecting, referring channels and events.
• Develop in-depth understanding on moomoo’s platforms, products and solutions, able to differentiate and match accordingly to Private Wealth clients’ trading and investment needs.
• Initiate and drive internal improvements on platforms, products and solutions to better match the general needs of private wealth clients.
• Plan and work independently to achieve personal sales targets within a team setup, where you can leverage resources among your peers and other teams within the company.
• Maintain good relationship with family offices and HNW clients, and establish long term client retention and partnerships.

• At least 3 years of working experience in business development functions facing HNW clients or family offices, focusing on trading/investment products, platforms, or solutions.
• Have experiences dealing with private wealth clients on investment and asset allocation, ect.  Being able to advise accordingly.
• Self-driven in sales function and able to manage the whole sales cycle independently.
• Solid knowledge base in multi-assets, compulsory in equities trading. Able to pick up quickly on demonstrating trading/investment platform and solutions.
• Fast learner, effective communicator, and team player.
• Good command of Mandarin is a huge plus.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation, including quarterly commission
• Fun loving and diverse work environment
• Fair working culture

• Focus on financial institutions, including hedge funds, asset managers, trading companies, quant funds and robo advisors, ect. Form good understanding on the funds segment landscape and develop a good network within the segment.
• Develop and implement strategic initiatives to drive business growth, including but not limited to direct prospecting, referring channels and events.
• Develop in-depth understanding on moomoo’s platforms, products and solutions, able to differentiate and match accordingly to financial institutions’ trading and investment needs.
• Initiate and drive internal improvements on platforms, products and solutions to better match the general needs of financial institutions.
• Plan and work independently to achieve personal sales targets within a team setup, where you can leverage resources among your peers and other teams within the company.
• Maintain good relationship with financial institution clients and establish long term partnerships.

• At least 3 years of working experience in business development functions facing financial institutions, focusing on trading/investment products, platforms, or solutions.
• With trading background or has trading experience, being able to speak the language of traders is a huge plus.
• Self-driven in sales function and able to manage the whole sales cycle independently.
• Solid knowledge base in multi-assets, compulsory in equities trading. Able to pick up quickly on demonstrating trading/investment platform and solutions.
• Fast learner, effective communicator, and team player.
• Good command of Mandarin is a huge plus.
• Having passed CMFAS 1A, 6A and 6 or are exempted is preferred.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation, including quarterly commission
• Fun loving and diverse work environment
• Fair working culture

Location: Singapore

ServiceNow is changing the way people work. With a service orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our products, and we live for our customers. We have high expectations, and a career at ServiceNow means challenging yourself always to be better.

The IT Asset Management Advisory Solution Consultant role is a customer facing domain expert who will drive innovative business solutions with our customers, by applying technical and business skills.

This role is a Pre-Sales/Sales Engineering/Solution Consulting role. The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions. You will partner with sales, solution consulting, and the ServiceNow ecosystem to achieve customer success through thought leadership and driving awareness.

Your Impact:

• Create and contribute in Sales campaigns for ITAM focused on Software Asset Management (SAM), Hardware Asset Management (HAM), Enterprise Asset management (EAM) and Cloud Resource Management
• Serve as a thought leader on ITAM for ServiceNow
• Strong alignment with Product Management and Engineering teams on roadmap and field feedback
• Create and own programs that enable Solution Consultants to demonstrate the value of SAM
• Contribute to and maintain a showcase of SAM solutions created on the ServiceNow platform
• Assist the sales personnel in the qualification of customer needs
• Performing business value assessments to determine the value for clients
• Demonstrations of solutions, both standard and tailored to prospects and existing customers
• Responding to request for information/proposal documents
• Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
• Supporting Marketing events – user conferences, trade shows, webinars
• Staying current on competitive analysis and understanding how to best position ServiceNow solution
• Understanding business and technical problems the product addresses, including key regulations, business drivers, evolving business needs, licensing models

Service Management

• Oversee, report, and ensure the SLAs/KPIs of the systems under the System Family are met.
• Collaborate directly with clients (stakeholders, Operations Managers, and/or Contractors) for project delivery and maintenance support.
• Regularly update the client on operational concerns, compliance matters, and propose solutions.
• Provide monthly reports on system health, status, risk status, and the status of Change Requests/Service Requests and System Problems.
• Participate in management meetings such as CCC, Operations, Service Review, Audit, and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family.
• Support O&S Project teams during Audit, Disaster Recovery/Business Continuity Planning, Backup & Recovery exercises.
• Propose initiatives for continuous improvement with recommendations to enhance IT governance & compliance and improve work quality and processes.
• Prepare an annual Management plan and submit it to the Client.

IT Configuration Management

• Regularly review IT asset inventory records maintained and updated by the Client-appointed Asset Officer.
• Oversee and review Obsolescence at the System Family Level, and notify the client in advance of potential obsolescence.
• Prepare and submit reports to the Client.

Incident Management

• Lead investigations and ensure incidents are resolved within the stipulated SLA time.
• Conduct root cause analysis for recurrent incidents and recommend improvement solutions to the Client.
• Ensure proper sign-off/endorsement by the client for incident resolution/closure and associated archival/repository.

IT Security Management

• Schedule security scans for identified systems according to policies, and verify all vulnerability rectifications are satisfactorily performed.
• Conduct weekly Security Reviews on System Access and administration patterns, and report any unusual or suspicious activities to the SMO Head Office.
• Track, mitigate, and deploy patch security vulnerabilities according to the stipulated timeline. Maintain oversight and submit monthly reports.
• Ensure applications/software/systems are updated with the latest virus/security patches.
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure the Systems’ compliance status adheres to applicable standards, policies, directives, and guidelines.
• Declare, review, and report compliance status to the SMO head office annually.
• During audit exercises, collaborate with stakeholders to provide responses and evidences to auditors or compliance-related declarations.
• Provide a Rectification Plan for any gaps found.
• Seek waivers on compliance when justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables, and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Collaborate with the Client on system enhancements required for policy changes and audit requirements.
• Facilitate the resolution of issues and escalate to senior management as needed.
• Manage multiple projects under tight delivery timelines and limited budgets.
• Communicate effectively, both verbally and in writing in English.
• Conduct project planning activities and manage the execution of large-scale, high-risk, or strategic projects according to plan (Opportunity Management, Initiating to Closing).
• Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer.
• Manage relationships with project stakeholders, including internal and external clients, keeping stakeholders informed of progress and issues to manage expectations on all project requirements and deliverables.
• Manage and communicate a clear vision of the project’s objectives, and motivate the project team to achieve them.
• Collaborate with Stakeholders to evaluate Cloud Solution Requirements and provide guidance on solution/technical architecture.
• Analyze risk, establish contingency plans, and identify trigger events and responsibilities for initiating mitigating action.

The Client Management team in Singapore manages regional APAC clients and works closely with the global teams from London and Los Angeles to strategically maximize the transactional video (TVOD) business, focusing on movies available via Pay Per View, Electronic Sell-Through & Video On-Demand platforms. We work closely with:

• Multi-territory platforms—such as Apple, Google, Amazon etc.
• In-territory (APAC) partners—such as Astro Malaysia, Korea Telecom, PCCW, etc.

To drive revenues for our movie products, your responsibilities may span the following areas:

• Provide support for APAC Account Management team to grow the digital transactional movie business in the region.
• Pitch promotional activities to partners to generate incremental revenue.
• Strategize promotional pricing with partners.
• Implement promotional price points using third party systems.
• Monitor digital partners’ platforms to ensure movies are on-store with accurate information.
• Ensure the successful launch of digital movie boxsets.
• Analyse market trends such as pricing and release of new movies.
• Provide support for Marketing such as deck presentations and tracking marketing activities and social media.
• Work with peers across departments on assigned company-wide projects.

Main Responsibilities:

Business Development:

- Develop and execute sales strategies to acquire new clients and achieve KPI targets

- Identify and pursue new business opportunities to drive growth and expansion

Client Relationship Management:

- Build and maintain strong relationships with clients to understand their needs, objectives, and challenges

- Provide tailored solutions and consultations for plants and landscape projects

Sales and Proposals:

- Prepare sales proposals and quotations to secure new projects

Project Management:

- Oversee and coordinate landscape projects from conception to completion

Client Communication:

- Respond to client inquiries and feedback in a timely and professional manner

Requirements:

• Diploma in landscape or horticulture-related fields.
• At least 2 years of experience in the landscape industry.
• Sales-driven and results-oriented
• Excellent verbal and written communication skills
• Great interpersonal and customer service skills
• Class 3 driving license preferred

The Business Development Intern supports the Distribution & Business Development team on strategic and valuation analysis across the global media landscape. You will learn how to strategically build CNBC’s arsenal of intellectual property, through in-house partnerships and acquisitions, for CNBC to trade with existing distribution channels, emerging platforms and branded affiliates.

Your responsibilities include, but not limited to:

• Support CNBC’s Clip Licensing business; work directly with the Distribution Analyst, APAC to manage all aspects of clip licensing, from the clipping of the guest interviews to the daily maintenance of the e-commerce clip licensing website, CNBC Mediahub
• With the support of a third-party developer, ensure that CNBC MediaHub meets clip licensing’s business needs, is kept up-to-date, while considering further developments
• Research and synthesize quantitative and qualitative market data to identify and evaluate new business/ partnership opportunities
• Prepare financial and strategic analysis on competitors and markets
• Provide administrative support to CNBC International’s distribution business, ensure they are able to leverage on the full resource of CNBC, support negotiations with new and existing affiliate partners
• Provide basic maintenance support to existing business development partners

The position analyses the hotel’s results and performance in various revenue streams and revises/recommends strategies and expectations based on the statistics and market changes.

Primary Responsibilities

Manages Revenue Management Operations

• Daily tasks and operations review to drive and optimize Rooms and F&B revenue
• Ensures daily communication between Reservations and Front Office colleagues regarding inventory, short-term sell strategies, Group / Convention arrivals, rate changes and sell out strategies.
• With direct leader’s guidance, works closely with different revenue streams to support achieving the budget and forecast expectations.
• Completes the daily, weekly and monthly revenue management checklist.

Involvement in Wide Job Function Actions/Relationships

• To support Revenue in Rooms and Food and Beverage daily reporting and promotional campaigns
• Surveys the market and competitors in terms of performance (RevPAR Index, market penetration), pricing and availability as a basis for future tactical decisions.
• Takes an active role in the development of rates, promotions, packages and other selling strategies.
• Ensures compliance with the Best Price Guarantee and manage third party distributors in line with AccorHotels standards.
• Identifies business opportunities for need periods and participates in various newsletters, banners, e-brochures or ads to drive incremental revenue in various revenue streams.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Values.
• Works closely with the Food and Beverage management team and outlet managers to analyze and monitor to ensure optimal table optimization for F&B outlets

• Participates in developing different tactics, encompasses performance metrics, data standards, processes, policies, tools, training, best-practices and case studies to successfully roll out the strategies focusing on all revenue streams including Rooms, Food and Beverage, Spa and Raffles Shop.
• Performs any other duties and responsibilities that may be assigned.

• Manage and maintain user contact data.
• Build and nurture direct relationships with key users.
• Develop and maintain a hunting list for potential clients.
• Ensure transparency on key users and projects, including potential evaluations, user demands, project management, and infrastructure setup.
• Regularly update dashboards on users and applications/projects.
• Take responsibility for sales and gross margin targets for sales force-driven customers.
• Manage, enable, and monitor specialized (sales force-driven) retail operations.
• Collaborate with the After Sales Manager to audit the fulfillment of added value services (logistics, first-level technical support, financials, after-sales service).
• Provide commercial and conceptual training.
• Sell and create additional services such as Fleet Management, Full Service, Pick-up, and 24-hour repair.
• Develop direct sales strategies that do not conflict with retail-driven sales.
• Personally manage large accounts and projects, focusing on assertiveness, information, and purchase phases.
• Aim to cover the top users in the country.
• Collaborate with the regional team to address user demands for solutions and applications.
• Serve as an interface and support for divisions responsible for cross-selling concepts.
• Implement central user marketing strategies and concepts.
• Ensure the correct mix of products and services for quality-oriented large users.

As the Regional Business Controller Construction & Facility, you are the finance business partner to the C&F organization for markets and brands in your region. You identify opportunities to optimize our investments and operating costs and improve the balance between cost and quality. You are responsible for risk management, budgeting and follow-up, trend analysis, prognosis and reporting. You drive improvements and actions in processes, methods and tools.

You have strong analytical skills and the ability to structure data. You can define effective long-term plans in line with the vision and strategy for the department. You work strategically and have a multibrand and multichannel perspective. You are good at conceptualizing ideas and defining conclusions with supporting arguments. You enjoy teamwork and effectively collaborates with a group of diverse people in order to achieve set goals and targets. You have a strong business mindset, communicate well and you are comfortable in making decisions.

Key responsibilities

• Set regional goals, develop and improve the regional C&F and controlling strategies, contribute to procurement, energy, NCG material, and sustainability strategies, support sales market C&F organization with budgeting and forecasting, provide necessary tools, and continuously enhance budget accuracy and operational efficiency.
• Act as a finance business partner to the regional C&F organization, identify optimization opportunities, develop and implement efficiency methods, manage financial control systems, and ensure comprehensive cost follow-up for total C&F costs including Capex, Opex, reactive and scheduled costs, FM20 and SP10 costs.
• Set and implement controlling routines and analysis methods for Project and Facility Project Managers, secure reporting requirements at all levels, proactively analyze and evaluate departmental performance against goals, prepare and communicate regular reporting packages.
• Ensure adherence to guidelines and drive process improvements to mitigate business risks, while maintaining high-level financial transparency and clear delineation of team responsibilities and approval rights.
• Collaborate effectively with regional stakeholders to align work methods and assist the sales market C&F organization in preparing business cases for various store Capex and Opex projects.
   

• Supervises daily and monthly planned periodic works allocated to an area.
• Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.
• To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services
• Carry out regular inspections to the building and its facilities to maintain a high service delivery level
• Planning of work schedules and deployment of manpower
• To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments
• To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards
• To train new/existing employees and recommend disciplinary actions where applicable.
• To handle all customers’ feedback
• To ensure good safety practices in the course of work.
• Provide a high standard of hygiene and cleanliness within the assigned area
• Manage work execution and performance of junior staff.
• Provide adequate training and coach staff to meet the required contractual standards.
• Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.
• Implement and recommend operation plans to improve work processes and service quality for the organization
• Must need to work on Weekends and public holidays
• Supervises and guide the cleaners assigned to an area.
• Follows-up with work instructions given by the Executive related to the cleanliness of an area.
• Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

Company & Role Overview

DKSH is a leading provider of Market Expansion Services for pharmaceutical, over-the-counter (OTC), consumer health, and medical device companies seeking to grow their business in Asia.

At DKSH Patient Solutions, we are dedicated to improving the lives of patients through increasing access to high-quality healthcare, encouraging adherence, and providing convenience. As a team, we collaborate with different stakeholders to turn data into meaningful insights to improve the overall patient journey.

This role will leverage upon your interest in creative & strategic storytelling in healthcare, ultimately, working towards improving patient outcomes. Upon joining our team, you will play a critical role in shaping the future of patient care as it evolves into an integrated ecosystem with both online and offline capabilities.

Key Responsibilities

1. Support team lead and management to drive strategic growth

· Coordinate and project manage team’s strategic initiatives & business planning activities

· Develop internal communication materials for management updates and liaise with key internal stakeholders within DKSH PS, country leadership teams and BU senior leadership team to achieve BU objectives

· Run regular analysis of PS financials and other leading/ lagging performance metrics (BD, operations, marketing, etc.)

· Run regular analysis of external and internal information to identify opportunities for developing the business

2. Lead community building efforts to foster engagement and growth

· Proactively support community-building within Patient Solutions network (region & countries)

· Initiate activities to help engage region and country PS teams with the larger Organization within the HEC BU alongside Team Lead & Country Leads

· Manage and maintain the DKSH Patient Solutions SharePoint site effectively

3. Drive marketing & communications using analytics to enhance brand reach

· Manage DKSH Patient Solutions website & social media platforms (e.g. LinkedIn/ YouTube pages, website, etc.) and internal/ external email campaigns

· Research and develop a variety of content (testimonies, infographics, articles, newsletters, etc.) for internal & external communication

· Develop and manage advertising campaigns, utilizing A/B testing to optimize performance and effectiveness

· Develop and maintain dashboards to support marketing activities based on Google Analytics, LinkedIn Analytics, YouTube Analytics etc.

· Organise external Healthcare-related events and webinars

· Implement RPA solutions to improve productivity

Leadership Responsibilities

· Curiosity, willingness to learn and challenge status quo

· Drive & initiative

· Deliver high quality work

· Strong cross-cultural communication across Asian markets

Job Requirements

Functional Skills and Knowledge

· Basic understanding of healthcare systems and value-chain

· Highly proficient in MS PowerPoint & Excel required

· Working knowledge of Business Intelligence software (VBA, Power BI, Google Looker Studio)

· Knowledge on SharePoint management

· Plus: previous international working experience, & experience in a Regional role

Education

· Bachelor's/ Master’s degree in strategy, marketing, business administration, etc.

Work Experience

· Knowledge of healthcare, the biopharmaceuticals & medical devices/ diagnostics is a plus