We are seeking an experienced Operations & Maintenance Manager to oversee and manage the efficient operation of our IT infrastructure and services. As an Operations & Maintenance Manager you will be responsible for a range of key functions, including Routine Maintenance Management, Change Request Management, Service Request Management, Incident Management, Problem Management, and Obsolescence Management.

Responsibilites:

• Responsible for overall planning, executing, monitoring and controlling the maintenance project, particularly in the areas of Service Level Performance
• Produce monthly reports on the maintenance details
• Monitor and evaluate system health and performance regularly.
• Manage and prioritize service requests from end-users.
• Ensure that service requests are resolved in a timely and effective manner.
• Collaborate with IT support teams to meet service level agreements.
• Oversee incident management processes to minimize service disruptions.
• Lead the investigation and resolution of IT incidents and outages.
• Implement problem management strategies to identify root causes and prevent recurring issues.
• Ensure compliance with regulatory requirements regarding data security and IT obsolescence.
• Engaging and Communicate with Stakeholders

Requirements:

• At least 5 years of experience as a System Maintenance Manager, leading a team of maintenance engineers providing maintenance services to stakeholders according to SLA
• Have experience with managing and planning the following:

1. Routined Maintenance Management
2. Change Request Management
3. Service Request Management
4. Inventory/Asset Management
5. Service Continuity and Availability
6. Incident Management, Problem Managemen
7. Obsolescence Management

• Able to work in a dynamic environment
• A good team player
• Good communication skills in both spoken and written English
• Familiar with CII Systems

Apollo Healthcare Resources (Register No.: 53187249A, Website: www.apollo-healthcare.com.sg) was established in March 2011. It is now the most comprehensive Active Pharmaceutical Ingredient (API) and Excipient distributor in Singapore. We carry over 1000 products for Pharmaceutical, Personal Care and Food industries.

You’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. You’ll feel a sense of purpose, as we know our work improves the health of billions of patients.

The Sales Manager (API) reports to the Director of Sales, as the essential point of contact between the existing & potential customers and our China purchasing team. This position will have complete training & guidance, a competitive salary, and better promotional possibilities.

Job Responsibilities:

1. Actively seek out new sales opportunities.

2. Conduct market research to identify selling possibilities and evaluate customer needs.

3. Collaborate with the China purchasing team to achieve better results.

4. Collect customer payment as needed and ensure timely resolution of any payment issues.

5. Negotiate/close deals and handle complaints or objections.

Job Requirements:

1. Strong interpersonal skills

2. A solid understanding of the business world, especially of the pharmaceutical (API) or chemical industry.

3. Good problem-solving abilities for solving tricky issues.

4. Maturity, confidence, and patience are vital attributes.

5. Fluency in Chinese is highly valued, as our purchasing team is based in China.

6. Fully dedicated is required.

If you are interested in this job, please feel free to email your resume to: [email protected] , hr<a>apollo-healthcare.com.sg .

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes

Join Our Team as a Project Manager in ACMV!

Are you an experienced Project Manager with a strong background in the ACMV field? Whether you're looking for a career switch or a change of environment, we invite you to apply and be a part of our dynamic team. Send us your resume for further review.

Responsibilities:

• Oversee all aspects of the project including contractual, budget, resources, design, procurement, construction, quality, and safety.
• Lead the project team to ensure timely implementation and execution of works, driving project completion within the set timeline.
• Estimate costs, establish budgets, and conduct ongoing project cost monitoring to ensure financial efficiency.
• Maintain close communication with clients, architects, consultants, and subcontractors to ensure project alignment and success.
• Conduct regular site safety meetings and implement safe working conditions and environmental control measures.
• Review method statements, check for drawing discrepancies, and ensure adherence to project specifications and technical clarifications.
• Supervise and mentor project team members and subcontractors, fostering accountability and ensuring timely completion of assigned tasks.
• Train and guide Project Engineers, enhancing their skills and professional growth.
• Ensure all project deliverables meet required quality standards and specifications
• Efficiently allocate resources to meet project requirements.
• Manage and document changes to the project scope, ensuring all changes are communicated and approved.
• Maintain strong relationships with clients to ensure satisfaction and address concerns promptly.
• Ensure all project activities comply with relevant regulations.
• Perform any other tasks deemed necessary for project success.

Requirements:

• Diploma or Bachelor’s Degree in a relevant field.
• Minimum of 5 years of experience in project management, with a strong preference for candidates with ACMV experience.
• Demonstrated strong leadership abilities.
• Excellent communication skills and the ability to manage resources effectively.
• Specific experience in ACMV is highly advantageous.

Why Join Us?

• Opportunity to work on innovative projects that make a real impact
• Collaborative and supportive team environment with mentorship opportunities
• Continuous learning and professional development opportunities
• Competitive compensation and benefits package
• Exciting company culture with team outings, events, and more

Benefits:

Location: Jurong / Bedok

Working Hours: Monday to Friday - 11am to 8pm / 12pm to 9pm Weekends / PH - 10am to 7pm

Salary: Up to $3500 + Commission + VB

Uncapped commissions

Medical & Dental benefits

The shift pattern is 6/5/6/5

Job Description:

This is a full-time position as an Outlet Manager for the employer. The role involves leading the outlet team to achieve both the outlet's sales targets and personal sales targets.

The Outlet Manager will evaluate progress against these targets and implement solutions as needed. Responsibilities include managing daily outlet operations, handling customer complaints, motivating staff, and providing guidance and coaching to staff.

The role also encompasses managing outlet personnel duties and responsibilities, overseeing outlet human resources tasks such as annual leaves and shifts, and training, mentoring, and coaching outlet staff to maximize their performance.

Requirement:

Min 3 years experience in Beauty industry

Are you skilled in coordination, bargaining, sourcing, and team leadership? Join us to deliver exceptional customer experiences for our corporate clients in conferences and exhibitions.

Responsibilities:

- Coordinate and manage event logistics

- Negotiate with vendors and suppliers

- Source necessary materials and services

- Lead and motivate a team

- Ensure client satisfaction and successful event execution

- Willingness to travel for international projects

Qualifications:

- Proven experience in operations management

- Strong negotiation and communication skills

- Ability to manage multiple tasks and meet deadlines

- Leadership experience

- Willingness to travel internationally for business

Apply now to become a part of our dynamic team!

Subsidiary Allowance:

- Mobile allowance

- Travel allowance

- 13th month bonus

Job Description

· Assist in day-to-day finance transactions and data entry into system

· Check and verify staff claims

· Prepare payment via various modes if need

· Maintain daily cash/bank book

· Answering phone calls from customers/suppliers

· Handling in partial sets of accounts and assist in month-end closing

· Attend and provide support in administrative duties for office

· Any ad-hoc duties as assigned by Director or Manager

• Manage project timelines, budgets, and resources to ensure successful project delivery.
• Coordinate with contractors, subcontractors, and vendors to oversee project execution, including construction, installation, and finishing.
• Maintain project documentation, including contracts, permits, purchase orders, and change orders. Keep accurate records of project expenses, invoices, and payments. Prepare and submit renovation plan in accordance to local regulation and project requirements.
• Has knowledge in interior design
• Design coordinator

• The Project Manager (PM) is overall responsible to manage the project team to meet or exceed customer contractual requirements for the delivery of the project.

• Reporting to the Project Director, the Project Manager will develop, update and maintain the project plan and schedule. The PM will manage the project scope, monitor project costing and forecasts, and develop/ maintain the project quality plan. The PM is also responsible to develop and update the project risk management plan, project team organization chart, plan and perform project communications/reporting. The PM will work together with Sales Team to manage project procurement. The Project Manager will also manage the communications, reporting, and expectations of internal and external project stakeholders.

• The project team members reporting to the Project Manager will include Solution Architect, Technical Lead, Developers, Testers and Support Engineers. Product Specialists, Technical Subject Matter Experts and System Engineers will support the Project Team as required, to fulfill specific project scope and responsibilities.

• The Project Manager will also support pre-sales activities, focusing on the technical solution, effort and timeline estimation and project delivery aspects of the tender/RFP proposal/presentation.

Skills:

• Diploma / Degree in Engineering (Electrical/Mechanical) or equivalent.

• Al least 5 years working experience as a Project Manager with experience to deliver Railway related projects.

• Knowledge and experienced in the following technology areas will be advantageous:

o BIM modelling/Micro-station 3D CAD

o Primavera P6 Scheduling

• Deployment and support of PC based hardware, and custom developed software in multiple sites across Singapore

• Project Management Certifications such as PMP is preferred.

We are searching for a passionate and engaging Training or L&D Manager to join our team! In this role, you will be responsible for designing, delivering courses/trainings and assessing the competencies of our learners. You will play a key role in helping our learners achieve their learning goals and develop the skills they need to succeed in the respective industry.

Responsibilities

• Oversee the full spectrum of training operations from developing courses, enrollment, facilitating the training and assessment sessions, certificate issuance to evaluation.
• Review training policy from time to time.
• Design and develop engaging and effective courses/training programmes for adult learners of different skill levels.
• Conduct courses/training programmes using a variety of instructional methods covering theory or practical skills.
• Ensure the timely submission of training documents from various departments and public learners.
• Engage and interview associate trainers.
• Assess learner competencies through different assessment methods.
• Maintain and update training records or course content.
• Stay up-to-date on industry trends and best practices in adult education.
• Collaborate with various departments to design, develop engaging new courses/training programmes and to improve existing courses/training programmes.
• Application of relevant training grants/claims.

Requirements

• Minimum Bachelor's degree in any field
• WSQ DACE/DDDLP
• Minimum 3 years’ experience in adult education or training delivery preferred
• Strong subject matter expertise in any of the following industries/areas and able to take on at least 2 areas:

1. Retail (e.g Customer Service)
2. Built Environment (e.g. Ducting Installation, Basic Aircon Installation, Maintenance and Repair)
3. Logistics
4. Landscape
5. Security
6. Waste Management
7. Workplace Safety and Health (e.g. Operate Forklift, R32 Safety Awareness)

• Excellent communication, interpersonal, and presentation skills
• Ability to create a positive and engaging learning environment
• Ability to develop and deliver courses/training programmes using a variety of instructional methods
• Proficiency in using Training Learning Management Systems (TLMS) a plus
• Proficiency in using BigBlueButton, MS Teams or Zoom a plus
• Knowledge in Training Management System and Canvas Learning Management System a plus.
• RIASEC Code: SEC

This is for a short term contract (3 months), potentially extendable.

• Records hardware module serial no
• Install, configure and setup Station Computer and Passenger Service Machine
• Validate and ensure all hardware and software components are properly integrated and operational.
• Technical Skills :

Basic MS office tool knowledge - Word, Excel

Electrical / Electronic Engineer.

Graduates from the Institute of Technical Education (ITE) with relevant experience are also encouraged to apply.

We are seeking a highly motivated and experienced SEO Manager to join our team and drive our digital marketing efforts to the next level. The ideal candidate will have a deep understanding of search engine optimization techniques, search engine algorithms, and digital marketing strategies. Your primary objective will be to develop and implement comprehensive SEO strategies that improve our website's visibility, drive organic traffic, and enhance conversion rates.

Key Responsibilities:

• SEO Strategy Development: Create and execute comprehensive SEO strategies to improve organic search visibility and drive targeted traffic to the company’s website.
• Keyword Research: Conduct thorough keyword research to identify high-value search terms and optimize content accordingly.
• On-Page Optimization: Optimize website content, meta tags, headings, and other on-page elements to enhance search engine rankings.
• Content Strategy: Collaborate with the content team to develop and optimize engaging, high-quality content that meets SEO best practices and aligns with user intent.
• Technical SEO: Perform technical audits to identify and address issues affecting site performance, including site speed, mobile-friendliness, and indexing problems.
• Link Building: Develop and implement effective link-building strategies to increase domain authority and improve search engine rankings.
• Analytics and Reporting: Monitor and analyze SEO performance using tools like Google Analytics, Google Search Console, and other SEO tools. Provide regular reports and insights to track progress and identify areas for improvement.
• Competitor Analysis: Analyze competitor websites and strategies to identify opportunities and stay ahead of industry trends.
• Collaboration: Work closely with marketing, web development, and design teams to ensure SEO best practices are integrated into all digital initiatives.
• Stay Updated: Keep abreast of the latest SEO trends, algorithm updates, and industry best practices.

Qualifications:

• Bachelor’s degree in Marketing, Business, Computer Science, or a related field.
• Proven experience as an SEO Manager or similar role with a strong portfolio of successful SEO projects.
• In-depth knowledge of SEO tools (e.g., Google Analytics, Google Search Console, SEMrush, Moz) and techniques.
• Experience with content management systems (CMS) such as WordPress.
• Strong analytical skills and the ability to interpret data to make informed decisions.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with the manufacturing industry, particularly in the cleaning products sector, is a plus.

Roles & Responsibilities

1. Maintains administrative staff by recruiting, selecting, orienting, and training employees.
2. Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.
3. Sets policies and procedures for training, coaching, counseling, and career development for staff.
4. Initiates and coordinates goals, deadlines, and projects for their department.
5. Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
6. Bachelor’s degree preferred
7. Three to Five plus years of administrative manager experience.

Responsibilities

Supervising the day-to-day operations of the administrative department and staff members.
Hiring, training, and evaluating employees and taking corrective action when necessary.
Developing, reviewing, and improving administrative systems, policies, and procedures.
Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.

Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
Collecting, organizing, and storing information using computers and filing systems.
Overseeing special projects and tracking progress towards company goals.
Building and expanding on skills by engaging in educational opportunities.

Experience in a related field, such as management or financial reporting, preferred.
Exceptional leadership and time, task, and resource management skills.
Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
Proficiency with computers, especially MS Office.
Ability to plan for and keep track of multiple projects and deadlines.
Familiarity with budget planning and enforcement, human resources, and customer service procedures.

Roles & Responsibilities

Reporting to the Senior Operation Manager
Planning and scheduling manpower for day-to-day operations
Follow up and keep an update to customer request and feedbacks
Work closely with the sales manager and providing accurate schedule to them
Send out reminder text/call to customer daily

Resolving daily situation if any
Responsible for staff performance & discipline
Tabulate worker OT and submit to HR monthly
Prepare and compile monthly reports to relevant client
Prepare new staff on-boarding and off-boarding
Monitor training and development needs
Other related duties as assigned

Key Responsibilities:

Supervision: Direct, train, and supervise cleaning staff to ensure they meet performance standards and follow safety protocols.
Scheduling: Create and manage cleaning schedules, ensuring adequate coverage for all areas and shifts.
Quality Control: Inspect work areas regularly to ensure cleanliness and quality standards are met.

Inventory Management: Monitor and order cleaning supplies and equipment as needed to ensure uninterrupted services.
Customer Service: Address client inquiries and concerns promptly and professionally.
Training: Conduct on-the-job training for new employees and provide ongoing training for existing staff.
Safety: Enforce safety guidelines and regulations, ensuring the safety of all employees and clients.

Reporting: Maintain accurate records of cleaning activities, employee performance, and inventory.

PIF Capital

Who we are

PIF Capital is a One-stop Capital Resource Platform to Fast-Track Growth Development for SMEs. Our vision is to build A+ Companies & Capital Entrepreneurs, to grow and corporatise SMEs to maximise their business valuation.

Roles & Responsibilities

Reporting to the Chief Marketing Officer, this role will support the Marketing team’s branded and special events and will coordinate the team’s efforts in building, championing and enhancing PIF Capital’s corporate reputation through a mix of strategic and integrated initiatives with a special focus on events and brand marketing across the region.

We are looking for an exceptional Senior Events Marketing Specialist/ Assistant Manager/ Manager who thrives on interpersonal interactions, possess an innate drive that engage regularly with key stakeholders, passionate about inbound communications and most importantly, excited about driving and managing successful events for our Capital Community.

As part of the marketing team, you will be responsible for our members’ engagements and with our brands, leaders, partners and educational framework.

Role & Responsibilities

· Plan and manage a calendar of hybrid and physical events;

· Ensure the smooth execution of both hybrid and physical events for the company across several markets;

· Support the planning and smooth execution of conferences, seminars, event sponsorships and exhibitions;

· Providing timely reporting on all engagement metrics and post event analysis;

· Support and coordinate all logistical arrangements for both hybrid and physical events;

· Support the governance of policies, guidelines and processes related to the brand (e.g., brand identity, public relations/social media, web style guide, social media playbook), and assist in monitoring our partners’ and vendors’ adherence to achieve consistency across the region;

· Play an integral part in building and maintaining warm yet professional communications with prospects, members and other key stakeholders, contributing towards our robust lead management processes; and

· Any other tasks as assigned by the Management.

Requirements

· At least 4 years of relevant working experience in an events or conference management role

· Competent in planning and executing tradeshows, conferences, seminars, event, sponsorships and exhibitions

· Ability to work independently and collaborate as a team player

· Comfortable with the use of IT equipment and software applications (i.e. Zoom) for conferencing and or webinars

What We Offer

PIF Capital is a family-oriented company with a friendly, fun, exciting and entrepreneurial environment that offers you with the opportunity to growth your skills and talent effectively as we believe in investing in our talents.

We offer you a very comprehensive hands-on training on operational skills, leadership as well as entrepreneurship. We offer you the opportunity to learn and gain valuable insights about the unique IPO industry. Immediate commencement will be a great advantage!

Requirements

· Diploma/Degree in Events Management, Tourism and Hospitality Management and or any other related fields

· Experience in vendor/agency management and project management is a must

· Advanced proficiency in Microsoft Office, including Excel, PowerPoint, Word, Office 365

· Good written and verbal communication in English with seasoned presentation skills

· Skills in strategic thinking, creative analysis, ideation, and problem-solving are a must

· Attention to detail

We are seeking a dynamic and results-oriented Social Media Manager to join our innovative marketing team. The ideal candidate will be a strategic thinker with a passion for social media and a proven track record in developing and executing successful social media strategies. Our Social Media Manager will be responsible for enhancing our brand presence across all social platforms, creating engaging content, and fostering meaningful interactions with our audience to drive business growth.

Key Responsibilities:

• Strategy Development: Develop and implement a comprehensive social media strategy aligned with company goals and brand identity.
• Content Creation: Create and curate high-quality, engaging content tailored to each social media platform, including posts, images, videos, and infographics.
• Campaign Management: Plan, execute, and manage social media campaigns to promote products, drive traffic, and increase brand awareness.
• Community Engagement: Monitor and respond to social media interactions, engage with followers, and manage online community relations.
• Analytics & Reporting: Track and analyze social media performance metrics, prepare reports, and provide insights to optimize strategy and improve engagement.
• Trend Monitoring: Stay updated on industry trends, social media best practices, and emerging platforms to ensure innovative and effective social media practices.
• Collaboration: Work closely with the marketing team to align social media efforts with overall marketing campaigns and objectives.
• Brand Voice: Maintain a consistent brand voice and tone across all social media channels while adapting content to suit platform-specific audiences.

Qualifications:

• Education: Bachelor’s degree in Marketing, Communications, or a related field.
• Experience: have experience in social media management, preferably in the consumer goods or manufacturing industry.
• Skills: Proficiency in social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.), social media management tools (Hootsuite, Buffer, etc.), and analytics tools (Google Analytics, social media insights).
• Creativity: Strong creative skills with the ability to produce visually appealing and engaging content.
• Communication: Excellent written and verbal communication skills.
• Analytical: Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Detail-Oriented: High attention to detail and ability to manage multiple tasks and deadlines effectively.

We’re searching for a Global Resource Manager to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

Resource Allocation Strategy

• Develop and execute a resource allocation strategy that aligns with project priorities and organizational objectives.
• Collaborate with project managers, department heads, and senior leadership to determine resource needs and ensure effective utilization.
• Analyze project requirements, timelines, and resource availability to make informed decisions on resource allocation.
• Optimize the allocation of personnel, equipment, and materials to maximize productivity and minimize bottlenecks.

Capacity Planning and Forecasting

• Lead capacity planning efforts by assessing current and future resource requirements.
• Work closely with project managers and department heads to forecast resource needs for upcoming projects and initiatives.
• Conduct thorough analysis considering project complexity, skill requirements, and budget constraints to determine optimal resource allocation.
• Anticipate changes in resource demand and develop strategies to proactively address potential gaps or surpluses.

Resource Optimization and Efficiency

• Continuously monitor and analyze resource utilization to identify areas for improvement and optimization.
• Develop and implement strategies to improve resource efficiency and productivity across projects and departments.
• Proactively identify opportunities for resource sharing, consolidation, or cross-training to enhance overall organizational performance.
• Recommend adjustments to resource allocation based on changing project priorities, resource availability, and business needs.

Conflict Resolution and Stakeholder Management:

• Act as a key point of contact for resource allocation conflicts or challenges.
• Mediate discussions and facilitate negotiations between project teams, departments, and stakeholders to resolve resource conflicts effectively.
• Communicate resource allocation plans and updates clearly and transparently to stakeholders, ensuring alignment and understanding.
• Build strong relationships with project managers, department heads, and senior leadership to foster collaboration and proactive resource management.
• Ensure regular cadences at all levels – project manager, practice lead, project director, Client Leads and Business leads

Resource Tracking, Reporting, and Analysis:

• Establish robust systems and processes to track, monitor, and report on resource allocation, utilization, and availability.
• Generate regular reports and provide insights on resource utilization trends, capacity utilization, and areas for improvement.
• Utilize data-driven analysis to make informed recommendations and drive continuous improvement in resource management practices.
• Collaborate with relevant stakeholders to develop key performance indicators (KPIs) for resource management and measure success against them.

Process Improvement and Best Practices:

• Stay updated on industry trends, emerging technologies, and best practices in resource management.
• Identify opportunities for process improvement and the implementation of best practices to enhance resource allocation efficiency and effectiveness.
• Lead or contribute to initiatives focused on streamlining resource management workflows, tools, and methodologies.
• Promote a culture of innovation and continuous improvement within the resource management function.

Collaborative approach with peers and supporting teams

• Ensure regular connects with the Hiring teams (Perm Hiring and ECAS hiring)
• Supporting teams collaboration to ensure data sync (P&C, Finance, Bizops)
• Billability and other practice support along with the supporting teams

A little about you:

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Able to travel as required

• 6 Working Days
• 8am - 530pm
• $5000 - $7000 + VB
• Balestier

Job Description:

• Planning, coordinating, and managing all architectural aspects of projects from conception to completion
• Ensure Architectural works are carried out according to specifications / drawings;
• Inform Project Director / Project Manager on any technical / site problems pertaining to Architectural works;
• Conduct routine inspections on architectural works to ensure smooth progress & compliance with approved design and specification
• Coordination of sub-contractor's Architectural work and ensuring the work is on schedule.

Requirements:

• Relevant experiences from Construction industry

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

OUR COMPANY WOULD LIKE TO HIRE MANAGER WITH AT LEAST 5 YEAR EXPERCIENCE IN RELATED FIELD. HE WILL NEED TO HAVE THE FOLLOWING CIRTIOR:

1) MUST HAVE A VALID BEAUTIAN CERTIFICATE

2) KNOWLEDGE OF CHINESE TCM BACKGROUND WILL BE GOOD

3) MUST BE A TEAM PLAYER

4) WILLING TO WORK LONG HOURS AND ROTATING SHIFT

participating in planning and implementing marketing strategies;

meeting with departments to provide consultation and to assess products and programs;

writing and designing proposals, advertisements, internal communication pieces, and web pages.

involved with performing market research, arranging meetings, preparing reports, analyzing data, monitoring marketing campaigns and keeping in touch with clients.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Service Delivery Manager to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• As part of the Cloud Infra team to support the capability of the Cloud platforms to deliver a cost effective and sustained level of availability to meet customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics.
• Assist the Operations Director in the day-to-day operations of the large-scale Gov Private Cloud Project
• Responsible for service deliverables SLA – service availability, incident/problem resolution
• Enforce ITSM methodologies and ensure contract compliance
• Manage the infrastructure security operations
• Maintain and execute a security vulnerability management strategy and address security vulnerabilities from all sources within SLA
• Support annual security and ITSM audit
• Carry out Risk Assessment and propose mitigations
• Drive automation and process optimization
• Proficient in cloud technologies
• Strong analytical and troubleshooting skills
  Proficient in VMware, Nutanix, Windows Servers, Linux operating systems
• Lead weekly operation meeting with Gov customers to discuss operation matters
• Attend fortnightly management level meeting with Gov customers by providing presentation on operation related topics
• Handle customer escalations
• Lead technical troubleshooting session and vendor management
• Review and approve critical changes, upgrades raised by leads or subject matter expert
• Manage maintenance plan and handle communication with all stakeholders

A little about you:

• Able to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Passionate about process improvement and resource optimizing projects

What you might also need to have:

• 6 - 8 years IT operations experience
• Skilled in the VMware, Nutanix, Netbackuo, Red Hat Enterprise Linux (RHEL). Microsoft Windows
• Degree in Information Systems or equivalent
• Certification in PMP / CITPM/ITSM / COMIT/ ITIL V3 or above

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

• Oversee and manage the general accounting functions, including, but not limited to accounts payable, accounts receivable, general ledger, and taxes
• Developing financial forecasts and projections.
• Analysing financial data and creating financial models for decision support.
• Assessing financial performance against key business metrics.
• Creating and managing budgets across departments or projects.
• Identifying areas for cost reduction and process improvement.
• Preparing regular financial reports (monthly, quarterly, annually).
• Presenting financial statements to senior management and stakeholders.
• Ensuring compliance with accounting standards and regulations.
• Assessing and managing financial risks and exposures.
• Developing strategies to mitigate financial risks.
• Monitoring external factors such as economic trends and regulatory changes that may impact the organization's financial position.
• Leading and managing a team of finance professionals.
• Providing coaching and development opportunities to team members.
• Ensuring the finance team operates efficiently and effectively.
• Ensuring compliance with all financial regulations and standards.
• Coordinating audits and addressing audit findings.
• Implementing internal controls to safeguard financial assets
• Help with quarterly and year-end financial audit activities and the annual corporate financial controls audit
• Assess current practices and procedures, and make recommendations for improvements
• Prepare, review, and analyze financial statements to ensure accuracy and completeness
• Perform ad hoc analysis and projects as requested
• Supervise and/or manage general ledger accounting functions
• Develop staff by managing performance, setting goals, providing ongoing training, and maintaining strong employee relationships
• Work with external auditors to ensure correct and timely closing and reporting at year-end
• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Person Specification:

• Strong educational background with tertiary and postgraduate qualifications with an emphasis on finance
• Prefer to knowledge in ERP Cute office software
• Minimum 8 to 10 years’ experience relevant field.
• Managerial and leadership experience combined with business exposure and an entrepreneurial mindset
• Well-developed and proven analytical skills
• Advanced negotiation and influencing skills
• Excellent communication skills (Verbal and Written)
• Exceptional computer skills
• Superb organizational ability
• Very flexible
• Outstanding Problem-solving skills
• Highest level of professionalism
• Dedication
• Strong, dynamic working style
• Ability to work independently
• Team player
• Ability to think strategically

Job Title: Project Manager – Agile Practices

Job Overview: The Project Manager will be responsible for managing all activities in a project life-cycle (initiation planning, executing/controlling, and closing) associated with projects that are long-term, line of business wide and medium to high in risk, scope, and complexity.

Responsibilities and Duties:

• Lead and manage projects from inception to completion.
• Develop and manage project timelines and milestones using appropriate tools.
• Identify and manage project dependencies and critical path.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Coach, mentor, motivate, and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Define project success criteria and disseminate them to involved parties throughout the project life cycle.

Qualifications:

• Bachelor's degree in business or related field.
• 3-4 years of project management experience, including tracking and planning projects.
• 3-4 years of experience working with business stakeholders within a cross-functional matrix environment.
• 1 year of experience with Agile methodologies.
• Certified Project Manager (CPM), Project Management Professional (PMP), or equivalent.

Skills:

• Strong analytical, planning, and organizational skills with an ability to manage competing demands.
• Proven ability to lead software development projects and ensure objectives, goals, and commitments are met.
• Solid understanding of and demonstrated experience in using appropriate tools: Agile Project Management tools such as Jira/Greenhopper, Rally, VersionOne or equivalent; Microsoft Project, Visio, and all Office Tools.

We are seeking an experienced and dynamic Deputy/Manager, Strategic Communications to support our strategic communications efforts and strengthen our brand, visibility and thought leadership in the areas we champion. The successful candidate will also provide high level guidance to the operational aspects of the department such as content development, campaign execution, strengthening SHF’s digital and social media presence, managing media relations, corporate communications and crisis communications.

As a senior member of the team, this candidate will work closely with the Head of department to support SHF’s growth agenda.

Strategic Planning & Implementation

· Assist the Head of Department to develop and implement SHF’s overall strategic communications strategy, which includes the use of platforms across earned, owned and paid media to promote SHF’s initiatives, events, programmes and activities, in order to strengthen SHF’s brand and thought leadership in the areas we champion.

· Identify and establish strong relationships and partnerships within the ecosystem of cardiovascular disease prevention, cardiac rehabilitation, resuscitation and partnership based on strategic fit, collaboration potential, and alignment with SHF’s value proposition.

· Lead the crafting of contracts, preparing RFQ/RFP documents, evaluation of proposals, negotiation of partnership agreements, management of tendering process, submission of grant applications, etc.

· Act as the liaison between stakeholders and ensure alignment with SHF’s goals.

· Monitor and evaluate performance against established KPIs, identify areas for improvement and optimisation, and produce performance report.

· Contribute insights and recommendations regarding present and potential challenges, and strategic decision-making, as well as identify opportunities for growth and development.

Operations

· Lead the development of communications materials, which includes articles, videos, newsletter & e-newsletter, social media content; media materials such as media releases, spokesperson briefs, advisories; corporate communications assets such as annual report, website, corporate video, Board update, etc.

· Drive the development of end-to-end integrated marketing campaigns based on target audience profiles and objectives; utilise data insights, surveys and industry reports to recommend the best media mix and communication channels.

· Proactively engage with the media, manage media relations, capture feature opportunities and media interviews, which are in line with SHF’s key messages.

· Proactively monitors department operations for quality, efficiency and effectiveness.

· Uphold requirements of governing documents such as standard operating procedures and work instructions.

· Provide secretariat support to Board of Directors, relevant Committees and stakeholders.

· Lead the overall crisis communications management and strategy

Requirement:

· Proven track record in public relations, communications, corporate branding or strategic planning

· Experience working with senior management and can translate management goals into measurable outcomes.

· Strategic thinking in developing and implementing successful integrated communications campaigns, ecosystem partnerships, thought leaderships

· Strong understanding of the media landscape with keen eye for news and identifying publicity and branding opportunities

· Possess with ability to build relationships with key stakeholders and strong people skills to manage internal and external stakeholders at an advanced level

· Excellent negotiation, communication and interpersonal skills.

· Familiarity with contract negotiations and partnerships management.

· A self-starter who is independent, resourceful, a problem-solver, and a driver of positive change.

· Prior involvement in social impact advocacy, corporate social responsibility, healthcare, community care and lifesaving initiatives will be an advantage.

· Passionate about social impact with a strong commitment to driving positive change.