Responsibilities

• To develop the overall local operational strategy and direction for Warehouse/ Air / Sea Freight Forwarding teams in accordance and alignment with the Company’s strategy.
• Plan on key decisions pertaining to the day-to-day activities for the Air/ Sea Warehouse department, consulting with senior management when necessary.
• To develop/ enhance current eCommerce logistics operational strategy.
• Initiate, manage and implement new project for eCommerce accounts, logistics and transportation network optimization
• Design solutions and work closely with Customer Services team
• Review and implement the eCommerce business to align with company's direction
• Working closely with various partners in Asia in developing the supply chain solution globally for eCommerce Fulfillment
• Set and follow up SOP, traffic flow, communication with customers and overseas counterparts
• Oversee day-to-day e-fulfillment and parcel operations
• Manage operations team and ensure delivers quality and accuracy result according to SOP

Requirements

• Degree in Supply Chain Management, Logistics or related disciplines.
• The experience in eCommerce Logistics is an asset.
• Extensive knowledge on Air / Sea freight forwarding, Warehouse Management
• Minimum 5 years’ experience at managerial level in a 3PL
• Ability to work with stakeholders from all parts of the business including top senior management and junior members
• Excellent analytical skills
• Able to cope with fast-pace environment, self-initiative and work independently
• Hands-on knowledge in WMS, eCommerce marketplaces and fulfillment software would be an advantage
• Good command of both spoken & written communications

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

Reporting to Senior Brand Manager / Business Manager, this role will be accountable to develop, plan and execute marketing, public relations, sales and promotional strategies within the brand’s guidelines to support and achieve the sales plan. Together with the General Manager, this role will oversee, orchestrate and execute the brand’s CRM, digital marketing, PR, social media, and retail execution, creating a consistent and engaging brand experience that is consumer focused.

You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time in the market to understand their problems and find innovative solutions for the broader market.

You will be fully responsible for driving all marketing planning and all communications, activations of the brand within Singapore. To succeed in this role, the candidate is a strong marketing professional with a clear understanding of consumer marketing in the channel, and the communications and media landscape across Singapore, with a high sensitivity to beauty. The ideal candidate also has retail/commercial experience, and has past experience managing a full brand P&L. A strong knowledge of CRM strategy and analytics will be an added advantage.

The ideal candidate is entrepreneurial & independent, possesses the ability to think strategically and analytically, and is personable.

Key Responsibilities:

Channel & Retail Marketing

• Be the key marketing liaison - Develop and implement a go-to-market channel marketing plan including promotion, animation partnerships and consumer activations
• Ensures timely and perfect execution of all marketing activations offline and online at all times.
• Key Role in new POS openings – including boutiques and SIS
• Analyse potential partner relationships for product range, positioning strategy, pricing and promotions
• Communicate effectively with all channel partners to align, plan and execute all product and trade marketing objectives, plans and activations before, during and post animation
• Deepen channel customer development through CRM program activation

Product Management

• Consolidate and update marketing team of post campaign reports and provide sales results and analysis monitor. Report all ROI of all program for management reporting and feedback.
• Responsible for all forecasting and sampling management for product launches and trade and retailer activities.
• Management and tracking flow of product registration in Singapore to ensure timely registration.
• Conduct market trend analysis, monitor competitors’ moves and plan proactive actions
• Responsible for the seamless execution of all product launches and trade marketing activities following the Marketing Calendar in collaboration with marketing services, sales and training team, with the aim to build brand awareness, recruit new customers, retain existing customers and increase purchase consumption.
• Business and channel sales performance tracking and analysis, launch follow-up and action plan development.
• Implement Door-by-Door Marketing plan (CRM, events and promotions)
• Budget Management: Responsible for full P&L

Customer Relationship Marketing (CRM)

• Defines the Brand’s local CRM campaign priorities
• Builds CRM campaign calendar
• Ensures that customer segmentation remain up to date and relevant for each campaign
• Develops relevant and engaging brand communications behind the right product mix
• Master, improve and maximize the usage of customers information (purchase history) in developing relevant marketing program. Defines & executes CRM analytics.
• Strategize, develop and execute CRM programs for the brand.
• Evaluates CRM campaigns against target KPIs and shares learnings

• More than 2 years of brand management and/or marketing experience in beauty and/or FMCG industry.
• Experience in luxury beauty or consumer brand will be advantageous.
• Good business insights to the industry and strong business acumen.

• Good analytical skills, problem solver, self-starter with an entrepreneurial spirit.
• Strong understanding of the P&L of the business.
• Excellent communication and presentation skills.
• Proven track sales record in a target driven environment.
• Strong people management experience with the ability to motivate, inspire, coach and develop people.
• Meticulous with a strong analytical mind.
• Creatively driven to think out of the box.
• Strong ability to multi-task; strong project management skills with good time management ability.
• Have a keen interest, a good eye and passion for beauty.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

As the Manager of Software Implementation & Vessel Performance, your pivotal role within the technical department revolves around ensuring the successful implementation of new Ship Management Software across all ships and shore offices. Your primary responsibility lies in providing comprehensive training to all company employees, including both shore and ship staff, enabling them to proficiently utilize the various modules and functions of the Ship Management Software.

Furthermore, you will actively work to decrease overall energy consumption on board vessels through a range of measures. These measures encompass monitoring the hull condition, conducting regular follow-ups with vessels to optimize fuel consumption of various machineries on board. Additionally, you will actively engage with various class and flags for the submission of crucial data, such as IMO DCS, EU MRV, etc., in compliance with relevant regulations. Monitoring EEXI and CII compliance will also fall under your purview to ensure adherence to the required standards.

There are two main areas you will be responsible for:

Training and Implementation of Ship Management software:

• Ensuring data (i.e.spares, jobs, class, inventory, location and machinery planned maintenance system (MPMS certification) are accurately built, mapped and maintained in the PMS module.
• Monitoring and review job frequencies, overdue jobs and defects jobs on a routine basis.
• Managing the entire lifecycle of software for various modules including initial setup, activities and forms creation and modification, workflow changes and resolve queries from the Marine & Technical Team.
• Providing regular training to ship staff on ERP at company office for new joining staff / remotely through online meetings / by going on company managed vessels.
• Supporting and monitor any issues arising from the vessels by taking remote of vessel computers.
• Making sure that the software is utilised to full extent by the vessels.
• Regular communication with external vendor to resolve the issues and successful implementation of various modules.
• Preparing monthly reports and analytics for internal stakeholders’ review.
• Be the key driver for auditing our vessels’ process and compliance.
• Carrying out various analysis from the data captured through the software to ensure and improve efficiency and increase productivity.

Support the Vessel Performance & Energy Management/ Optimization activities:

• Monitoring fleet for energy efficiency or optimization and comply with the Emission regulatory directives.
• Data collection, verification, submission of IMO DCS, EU MRV and other declarations to flag and port states.
• By doing data quality checks on daily noon reports.
• Analysing Power vs speed trends to identify Hull fouling. Advising technical/ operations department for Hull cleaning for the vessel if Hull is expected to be fouled.
• Keep abreast of any regulations, technology or other developments in relation to energy efficiency by interacting with shipping industry parties
• Must be abIe to implement company objectives of fuel efficiency, vessel performance monitoring, CO2 reduction, monetize.
• Monitoring and analyse performance data of the vessels.
• Do feasibility studies on improving the energy conservation on board vessels such as use of alternate fuels, using energy efficiency devices etc.
• Providing regular training to ship staff on best practices of energy conservation on board the vessels.
• Preparing & send out monthly / quarterly / half yearly & annual fleet performance reports & comparisons to management & commercial

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Affiliate Marketing Manager

Fixed Term Contract - 12 Months

Maker Lab supports clients in technology, entertainment, financial services, and the payments industry. We’re looking for dynamic individuals to join our team and support our clients in the FinTech industry.

We seek a highly motivated and results-oriented Affiliate Marketing Manager to manage and optimise the affiliate program. In this role, you will drive customer acquisition and revenue growth by building and nurturing relationships with affiliate partners. Your expertise in performance marketing and data analysis will be instrumental in maximising the effectiveness of affiliate channels.

Role:

• Oversee day-to-day operations of the affiliate program, including partner onboarding, contract negotiation, performance tracking, reporting, and timely payments.
• Proactively identify, recruit, and engage new affiliate partners across all markets, focusing on finding partners who align with our target audience and brand values.
• Collaborate with agency partners to analyse program data, identify optimisation opportunities, and implement strategies to improve conversion, click-through, and overall ROl.
• Partner with marketing and commercial teams to ensure affiliate offers and content are tailored to resonate with local markets, taking into account cultural nuances and language preferences.
• Cultivate solid and productive relationships with affiliate partners, providing them the support and resources needed to promote products and services effectively.
• Prepare regular performance reports that track key metrics such as partner performance, program ROl, and customer acquisition costs. Use data-driven insights to inform strategic decision-making.

You:

• BA/BS degree or equivalent experience
• Proven track record of 5+ years in performance marketing, with a strong preference for experience in affiliate marketing.
• Excellent analytical skills and familiarity with digital marketing tools like Google Analytics. Proficiency in using data to measure campaign effectiveness, identify trends, and make data-driven decisions.

• Prior experience in B2B or fintech marketing is a plus. A strong understanding of the financial services landscape and the specific challenges businesses face in managing cross-border payments is highly desirable.
• Outstanding verbal and written communication skills, with the ability to effectively articulate complex concepts and build rapport with diverse stakeholders.
• Must be comfortable working independently and collaborate with globally distributed teams.
• Ability to adapt to a fast-paced, dynamic work environment.
• Strong attention to detail and organisational skills.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Summary:

The ESC Transportation Operations Manager will work with logistics business leads to define and manage roadmaps and manage operations to effectively deliver on the ESC program objectives. Review impacts to logistics and develop mitigation strategies. Influence decisions and change management through collaboration, leadership and a customer-focused approach. Provides functional subject matter expertise and anticipates customer's needs. Interface with multiple vendors and partners to gather and synthesize detailed business requirements.

Key Responsibilities:

• Build customer relationship and provide excellent customer service, understanding their needs and goals
• Identify and address issues that impact customer satisfaction and improve customer experience
• Serve as the main point of contact for customer queries/problems regarding ESC
• Build and present executive ready presentations and written reports to major stakeholders
• Lead project calls discussing progress, risks, challenges and ultimately facilitate decision-making
• Communicate key operational milestones to all key stakeholders and drive alignment
• Review engineering design drawings and align within project scope
• Work with planners and PM’s and create plans to support preplanning and on time delivery
• Own information gathering and evaluate restrictions and regulatory requirements that impact supply chain
• Monitor operations and coordinate with forwarders and suppliers for on time delivery
• Proactively identify and developing mitigation strategies for risks and logistics impacts
• Maintain and report project metrics specific to on-time delivery, safety, quality, spend, and savings globally
• Monitor and report on supplier and forwarder performance to agreed SLO’s,  risk and priorities
• Ensure projects follow the proper project management life cycle and include proper documentation such as project charters, documentation for public consumption, technical and end-user documentation, document storage and controls
• Organizes and manages project activities across vendors, carriers, factories, contract manufacturers
• Conduct post-implementation reviews (i.e., evaluate performance against defined project goals)
• Analyze late orders and or damages and provide root cause analysis
• Support RFI/RFQ processes and benchmarking
• Manage regional and  local transportation matters as they arise and as required by the customer
• Collaborate with ESC project team to build consistency in all processes and procedures
• Stay up to date with the latest trends, benchmarks, best practices and advancements in supply chain, including emerging tools, techniques and best practices and  apply new knowledge to improve processes

Responsibilities:

• Provide operations/logistics support for exhibitions, conferences and events organised/managed by the company, including tenanted events in Changi Exhibition Centre.
• Prepare exhibition information and order manual for events.
• Develop budgets and manage expenses to ensure monies are spent wisely and kept within allocated budget.
• Manage floor plan to ensure maximum yield.
• Approve stand designs and manage stand contractors to ensure ensuring compliance to event, venue and authority requirements.

Requirements:

• Minimum qualification - Diploma holder.
• At least 1 year working experience in the exhibition industry, preferably in a similar position in an exhibition/event organiser or experience in exhibition/conference industry.
• Good interpersonal and communication skills.
• Possess good planning, organisational and skills and able to multi-task.

Your Role

We are looking for a highly experienced commercial sales head to join our JAPAC Go-To-Market Shared Services team. As a leader, you will play a key role in shaping up our new Commercial RTM/GTM initiative focused on partner engagement in the JAPAC region. Your work will help us identify trends and spearhead new initiatives to accelerate our commercial segment revenue booking growth across each sub-regions.

Your Impact

• Develop and implement commercial strategies to achieve revenue growth targets and enhance profitability.

• Lead the sales and marketing teams to develop and execute successful sales and marketing campaigns.

• Manage a team of Inside Sales Representatives with the prime responsibility to tap into whitespace through inbound and outbound call campaigns.

• Develop strong relationships with key partners to drive business growth and foster increased customer loyalty.

• Conduct market research and analysis to identify trends and opportunities, as well as track competitor activity to develop effective strategies to stay ahead of the competition.

• Ensure compliance with relevant laws and regulations pertaining to commercial activities, including customer data privacy regulations.

• Develop and manage budgets and financial performance metrics to ensure that commercial activities are aligned with the overall business strategy.

• Develop and manage commercial offerings and/or bundles tailored to markets, including pricing, terms, and conditions.

• Identify and assess new business opportunities to diversify the company's revenue streams and improve its market position

• Monthly Salary: Up to $3,700
• Contract Duration: 9 Months
• Shift: 12 Hours Day Shift
• Location: Jurong Island

Responsibilities:

• Conduct and analyze tests on finished products to support batch approval and rejection processes.
• Accurately record test analysis results following QA good documentation practices.
• Perform test analyses on non-routine samples, including retests, customer complaints, or rejections.
• Prepare chemical reagents used in the lab and maintain proper housekeeping (washing glassware, cleaning work areas, and equipment).
• Monitor and record inventory levels of chemicals and glassware, informing the QC Manager for replenishments as needed.
• Coordinate and send samples to external labs for additional testing (e.g., microbial analysis and heavy metals).

Requirements:

• Diploma/Degree in Chemistry with chemistry lab testing internship experience (Entry Level).
• Willingness to work a 12-hour day shift.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

• Strategise branding positions with Marketing
• Planning product line-up & unique selling points (USP) of all car models
• Identify & evaluate areas of improvements for Sales Department
• Reviewing & improving showrooms to enhance retail experience
• Planning & recruiting manpower requirements
• Setting price, promotions and plans to increase both sales volumes & contributions
• Monitoring and coaching to ensure Financing and Insurance and Trade In penetration targets are met.
• Ascertain, review and implement Sales Incentives/commissions for Sales Consultants
• Strategise & monitor sales & contributions’ progress to meet Financial Year (FY) targets
• Manage stock inventory & improve stock turnover
• Monitor market conditions and competitor activities and products, analysis and recommend strategies to counteract to improve sales
• Handle customer enquiries, feedback, compliments and complaints to improve customer’s experience
• Provide coaching and feedback to help improve selling skills and customer service
• Build and maintain customer relationships to ensure repeat business

• 5 years of related working experience, preferably with strong automotive sales records and possesses strong sales flair
• Strong Leadership and Sales management skills
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Duties and Responsibilities:

a) Payroll and Reports

· Oversee monthly payroll and conduct overtime validation

· Overall in charge of the complete spectrum of HR function

· Fulfilment of Government agencies’ reporting and surveys (e.g MOM, EDB, IDA, WDA etc)

· Maintain accurate records and reports

· Compliance with regulatory requirement in terms of CPF/Tax etc..

b) Recruitment / Hiring / Onboarding / Compliance

· Manage job postings and advertisements on various channels such as company job portal; high traffic flow websites, in accordance with the local regulations.

· Conduct interview with hiring managers for executive ranks and certain job personnel

· Participate in selection discussion and propose compensation package in accordance to acceptable pay range within company’s budget.

· Conduct reference checks and development recruitment strategies

· Management of employee’s retirement and re-employment beyond retirement age

· Design and implement orientation programs

· Integrate Safran leadership behaviors mindset to new employees and from supervisory level of personnel

· Ensure compliance and implementation of policies and procedures in accordance to the relevant Safran GRPs

· Ensure compliance with labor laws and regulations, including tri-partite standards

c) Benefits administration

· Review Group employee benefit insurance scheme and its administration

· Compliance with expatriate employees’ health insurance requirements by regulations

· Develop employee benefit scheme to maintain market competitiveness

· Conduct compensation benchmark and participate in surveys to keep pay-scale within industry range

· Design and implement employee handbook; communicate policies to employees

· Promote team bonding and sports activities

· Implement Health and wellness programs, including annual screening and vaccination

· Bring awareness to psychosocial risk and organize events to promote community services

d) Employees’ Relations / Performance Management

· Manage employee conflicts and grievances

· Conduct investigations and resolve issues to maintain positive employee relations

· Participate in counselling of employees with poor discipline, poor work performance

· Propose performance improvement programs, disciplinary action

· Conduct performance reviews and provide feedback

· Administer annual performance appraisal documentation and process

· Conduct internal audits to ensure compliance

e) Employee Development / Communications

· Identify training needs and developing programs

· Ensure training records are updated in system with certificates and expiry dates

· Co-ordinate the utilization of government grants in training/development programs

· Provide coaching and mentoring to employees

· Encourage employee growth and development

· Develop and implement communication strategies to ensure effective communications throughout the organization

f) Health, Safety and Environment (HSE)

· Sponsors/support sponsors for various Safran HSE’s standards

· Organize and execute HSE programs to meet these standards

· Support in programs to meet local HSE legal requirements

· Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

· Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations

g) Any other duties assigned

Requirements for the Role:

a) Degree / Diploma in Human Resources Management

b) A Seasoned HR professional with at least 10 years experiences in HR full scope including management responsibilities

c) A certification in HR domain would be a plus

d) Good interpersonal skills,

e) A team player and proficient in English language, another language would be a plus

f) Familiar with regulatory requirements

g) Proficient in MS Office programs and payroll software

h) Preferably with knowledge within the aviation industry

• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting
• Consultancy background is preferred

Responsibilities:

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests.
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated.
• Supervise the precise upkeep of the organizational structure and positions in Success Factor.
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance.
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year.
• Verify the accuracy of monthly workforce metrics for reporting purposes.

• Hold a Bachelor's degree from a university.
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs.
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

The Sales Manager is responsible for revenue generation from new customers, existing customers and engaging external agents, who in turn will sell to both new and existing customers within one or several business units.

The incumbent will be expected to source and close leads, to develop strategies to attract new customers, enter new markets and review new business revenue; revenue generation from existing customers by retaining and maintaining relationships, growing accounts and driving exhibitor attendance. The role is also expected to carry out the agent commissioning process to identify, assess and select new agents whilst enhancing the relationship with existing agents as strategic business partners.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Revenue generation of specified amount assigned, through sales (booth, sponsorship/ advertisement and fully integrated packages) to new customers across products and revenue streams within a business unit
• Generation of new business leads, through customer relationship development, cold calling, attendance at industry related events and market searching
• Meet or exceed revenue targets for assigned accounts and agents through strategic engagement of customers
• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
• Maintain regular communications between Informa Markets and agents to monitor customer pipeline, tracking against revenue targets, confirming status of re-bookings and escalation of issues
• Deliver assigned Sales campaigns, against accounts, products and revenue targets
• Development of brand and industry specific knowledge, including competitor events
• Collaboration with Exhibitor Marketing teams to develop attraction campaigns
• Liaise with the Event Director and Sales Operations with regards to available spots on the floor plan
• Maintain accurate and timely customer information and notes within Salesforce (CRM system)
• Capture and enter sales contract information into the CRM/ invoicing system
• Manage sales information and customer requirements (via Salesforce) to the Sales Operations and Event teams
• Support Finance in overdue payment collection, resolving bad debt customers and facilitating consistent commission payment process for agents with regular pay runs
• Perform additional responsibilities as assigned

Here’s what you’ll do:

• Advise managers and employees on HR-related policies and enforcement of local policies
• Review and establish standard operating procedures, guidelines and HR templates
• Integration with HR in other NPDL business units to ensure alignment and synergies
• Manage the employee lifecycle including employee relations matters, investigations and complaints
• Maintain full competent crews in cooperation with the Marine HR Coordinator
• Drive permanent recruitment and operational needs and oversee recruitment processes
• Ensure that recruitment and any agencies serving the Company maintain verifiable operational practice, which complies with the requirements of Standard A1.4 of the MLC.
• Manpower and headcount planning
• Develop an internal talent development program and pathways for seafarers aimed at improving retention and internal development with a strong interest in Pacific Island nations
• Build talent pools via strategic sourcing plans using an array of tools and resources.
• Monitor and coordinate training, attendance of internal/external courses and certifications for all ship personnel and ensure plans are aligned with business needs, strategy and budget
• Assist management in evaluating performance of team members, providing guidance regarding coaching, counselling and development.
• Deploy Performance Management framework per vessel aligned to Company program
• Maintain a program for monitoring Crewing Agents’ and other related business partners’ performance
• Drive yearly recurring HR tasks such as annual salary adjustments and performance management
• Take an active part in the safety culture within the Company
• Coordinate the activities related to personnel administration in order to secure safe, efficient and cost-effective statutory requirements
• Strictly act on policies with respect of Quality Management Systems, Health, Safety and Welfare, as well as other contractors (internal and external)
• Keep abreast with new technology and Marine HR related matters & share knowledge with the Marine Management team.
• Actively participate in Crew Selection process and ensure a well experienced and balanced team is placed onboard.
• Ensure that crew appraisals are recorded in a timely manner in compliance with company requirement.
• Oversee the handling of insurance claims & leave related to maritime personnel.
• Co-ordinate with the Marine HSEQ and the Technical team for an effective crew briefing before joining and then onboarding / familiarization when on board.
• Oversee the handling of insurance claims & leave related to maritime personnel
• Develop and deploy employee engagement framework on vessels to improve morale, productivity and retention
• Ensure compliance with STCW, MLC and other international, national, legislation and industrial requirements in Marine HR functionality
• Partner with the Marine & HSEQ Superintendent to ensure seafarers actively participate and understand the Company’s Mission Statement, Values and Strategic Pillars
• Represent the Company as part of the Emergency Response Team (ERT)
• Maintain close working relationships with Flag states, Industry organisations and Associations to ensure strong knowledge on Maritime industry changes related to Crewing matters
• Other duties as directed

JOB DESCRIPTION

Reporting to the Group CEO, the chosen candidate will be fully accountable for the performance of the operation and sales function, whilst ensuring customer requirements are consistently met. The Singapore General Manager will oversee all the activities of the Singapore office relating to its profitable operations and growth, driving implementation of commercial.

The candidate we are looking for is a highly motivated, ambitious, and tenacious individual with a strong personality to further develop our business. The candidate must be a determine and results-orientated individual who can also provide sales, commercial and strategic skills to ensure that P&L targets for the Singapore Office are achieved and exceeded.

RESPONSIBILITIES

• Business Development to achieve Revenue & Profitability Goals. Participate and develop the budget/forecast of the Singapore office
• Strategise to deliver the optimal profitability and utilization of freight space. Establish long term operations direction/objectives and specific strategies and action to achieve them. Setting business and financial goals, devise and implement all marketing and operating plans to drive the performance of the company on profits, market share, product range and service quality.
• Develop business activities, build and maintain excellent client relationship with clients / agents, etc.
• Develop all or any associated services that will maximize value creation, accelerate growth and achieve operational profit and excellence across all functions.
• Effective Operations Management to ensure committed service levels are met consistently.
• Ensure conformity of processes and documentation to company and industry standards.
• Review and enhance processes to achieve business objectives and operational effectively on a continual basis including periodical review of the operations for business process re-engineering.
• Retention of Customers through effective Client servicing & Relationship Management.
• Develop business infrastructure & expansion.
• Competitors monitoring & analysis.
• Team development (Selection, Appointment, Training, KPI allocation, Review mechanism, Retention etc).
• Implementation of effective management policies.
• Build and maintain critical business partnerships both externally and internally with key stakeholders and outsourced service partners.
• Identify new business and growth opportunities to help grow and expand current company operations.
• Manage outsourced partners to ensure services and performance is up to expectation.

REQUIREMENTS

• P&L and operations responsibility.
• Has good business/financial acumen with strong strategic abilities, leadership and communication skills.
• Proven track record in providing innovative solutions to clients under your management.
• Have proven leadership skills along with a fine-tuned ability to manage and motivate staff.
• Proven ability and track record of leading and motivating a team.
• Proven negotiation and influencing skills.
• Proficient in process mapping and process/procedure management and suggesting improvements.
• Wide contacts with Shipping Lines/Carriers/Industry Players.
• Fluent Korean (orally and in writing)

QUALIFICATIONS/SKILLS

• About 10 years’ experience Freight Forwarding industry
• 5 years are in senior position.
• Effective communication skills
• Possess good business/ financial acumen

Key responsibilities

Research Management: The CM is fully responsible for the day-to-day management of team activities, providing support and guidance from project assignment to post-delivery. The CM is expected to routinely engage with team members to ensure that appropriate planning, methodologies and validation mechanisms are in place to generate impactful findings. Typical research activities include:

• Project/Staff Line Management: Day-to-day line management of Consulting Analysts, Senior Consulting Analysts, Associate Consultants, Consultants, Senior Consultants, and, Team Leads, as appropriate.
• Project Allocation: Collaborate with other Consulting Managers and the Head of Consulting to assign custom research staff to new projects, and then briefing those staff members together with client development members
• Revenues and costs: Plan and manage revenues, project costs and input to HoC on salaries for team
• Occasional Project Management and Execution: Ensure the successful management and execution of all projects and clients within a pre-defined research vertical, from inception to delivery. This role will, occasionally, involve a limited amount of own-project execution, fluctuating based on workflow.
• Process Improvement / Development: Develop and implement methods and procedures for monitoring custom project work including research content, storyline analysis, quality control, client deadlines, costs, efficiency and capacity considerations.
• Resource Management: work closely with recruiters to ensure that projects are adequately resourced and that the pool and quality of contract analysts matches an expanding workload both in volume of projects and complexity of content.
• Recruitment: work with recruiters to determine desired candidate profile, as well as screening, interviewing and selecting adequate candidates.
• Team Development & Training: Assess team’s outputs and activities in the form of project debriefs and annual appraisals. Targets should be put in place and measured over time to ensure appropriate growth and promotion levels are achieved. Additionally, the CM should create, coordinate and track training of custom research staff to ensure that individuals have the tools and knowledge necessary to succeed.
• Quality Control: Responsible for the successful execution of all projects and clients run by his or her team members, from inception to delivery. This includes, asking for feedback from seniors buddying with his or her team members and ensuring their standardized quality.
• Mentoring and Ensuring Best Practices: Provide guidance to the custom research team and ensure implementation of best practices for all aspects of project management including project design and planning, budget control, commissioning, data modelling and checking, writing and editing of presentations, client communications and project delivery to the highest standards and client satisfaction.
• Training and Skill Development: Coordinate training of custom research staff, contract analysts as well as the wider company staff thereby developing the team’s ability to increase value-add. Make staffing decisions and individual development goals and movements within his or her team by identifying opportunities for growing them around particular industries or key accounts. This may include new consulting solutions or expertise in specific industries, etc.
• Strategic proposal feedback: to guide and elevate business/client development and account management proposal content to ensure we propose the strongest solutions. Where appropriate, to share proposal reviews to correct senior staff.
• Support consulting sales effort: attending client pitches/teleconferences, using Salesforce, training/updating business/client development and account managers on custom research solutions and experiences.
• Quarterly Share-out sessions: create formal share-out sessions on a quarterly basis for sales staff to more clearly understand our unique selling points.
• Ensure we have a renewable revenue base: identify, encourage and manage pro-active efforts to grow repeat client business. Collaborate with sales teams to share knowledge, ensure quality and proactively tailor solutions to our most valuable clients;
• Promote a commercial approach: Strengthen the commercial awareness of the consulting team and collaborate with relevant account management, farming and business development teams.

Team and Development:The Consulting Manager will be assigned a team of 4-8 Consulting staff and he or she will be responsible for the quality of all work products for this team. Additionally, the Consulting Manager will work with management to develop the skillset of individual members. Other tasks include:

Commercial Activities: As the Consulting Manager develops, so, too, will his or her experience participating in revenue driving activities for our business. The CM will support and drive our solutions by working closely with commercial teams.

• Right to work in Singapore
• At least 8 years of experience or combination of related education and at least 3 years people and/or team management experience (External candidates)
• At least 5 years of experience or combination of related education and at least 1-2 years people and/or team management experience (Internal candidates)
• Proven research and/or consulting experience
• Proven project and team management experience
• Experience in strategic report writing and presenting to clients at an executive level
• Experience evaluating, manipulating and analyzing numerical data
• Expert PowerPoint and Excel skills

Role Overview: At Red Alpha Cybersecurity, we are looking for a dynamic and experienced Business Development Manager to join our team in Singapore. You will be responsible for establishing, managing, and developing strategic partnerships with key stakeholders in the cybersecurity and private sector. You should have a proven track record in business development and strategic partnerships.

Key Responsibilities:

• Develop and execute a comprehensive business development strategy to achieve organizational goals
• Qualify leads from marketing campaigns and identify partnership opportunities.
• Initiate contact with potential partners through cold calls, emails, and in-person meetings.
• Present Red Alpha Cybersecurity’s value proposition to prospective partners.
• Assess partner hiring needs and recommend appropriate secondment solutions.
• Collaborate with internal team to create effective partnership strategies.
• Identify, develop, and negotiate contracts with new partners.
• Provide detailed and analytical partnership reports to management.

• Must be a Singaporean or Permanent Resident.
• Minimum of 5 years of experience in business development or sales within the cybersecurity industry or related industry
• Demonstrated experience with various sales techniques, including cold calling.
• Proven track record of achieving sales targets and quotas.
• Excellent communication, negotiation, and presentation skills

• Health insurance
• Professional Development Fund
• Team Building and Retreat events
• Start Up Vibe (if that’s the thing for you!)
• Attractive commission plan

As the Portfolio Project Manager, you are responsible for developing, aligning and maintaining a healthy store portfolio within the APAC region, and securing future locations through analyzing potential locations. In this role, you have a strong understanding of the Brand, future business needs, as well as industry tendencies.

What you will do:

• Strategizing and developing regional expansion initiatives, primarily through physical stores to drive and optimize omni growth and profitability
• Maximize future potentials of the region through optimization of the store portfolio, identifying and executing opportunities to rebuild, relocate, consolidate and renew existing leases
• Lead and coordinate omni projects within brand/markets, manage portfolio, and create new markets
• Act as the main point of contact for expansion related matters in the region, ensuring all stakeholders are informed, and provide all with a clear vision for each project/opening
• Collaborate with Brand Management, COS Global Expansion, as well as local lease departments to manage the portfolio of existing stores
• Work with Interior and the Sales Team to evaluate the scope of the work required and projecting turnover and potential profit
• Collaborate with Brand/Market/Global Expansion to co-ordinate market entry preparation
• Ensure local and global leasing teams to have a strong understanding of the COS brand, goals and objectives as well as the omni expansion strategy
• Review, verify, and make decisions on new locations in line with overall expansion strategy, securing growth and expansion targets, aligning market strategy and portfolio actions
• Analyze KPIs, portfolio and planning for new stores, consolidations, optimization, renegotiations
• Coordinate and secure the outcome of unique expansion opportunities such as pop-ups

Expertise you bring 

• Drive thought leadership in the market, Build strategic, trust-based relationships with prospective clients’ decision makers, stakeholders and provide industry insights, competitive landscape.
• Building a consistent and sustainable business that champions growth, trust and confidence.
• Generating pipeline to achieve sales growth through executing sales strategy, sales plays and go to market campaigns.
• Build territory plans which help  achieve coverage for all solutions across all accounts/territories and consistently exceed revenue and booking goals.
• Work closely with Marketing, inside sales and cloud operators to increase demand generation and support pipeline generation activities.
• Responsible to develop business in terms of Cloud Technology, Technology consists of Public Cloud, Hybrid Cloud and Private Cloud
• Responsible for developing business in Professional Services and Managed Services as well. Cloud platform include Amazon Web Services, Google Cloud Platform and Microsoft Azure.

Manager Payroll – APJ

Position Summary

Guarantee the performance of the APJ payroll operations while being complaint with employment, taxation and social security laws and other related company policies.

Responsible for the day-to-day leadership of the APJ payroll team, validate and approve the monthly payrolls, acting as first level of escalation for queries not resolved within the payroll analyst’s level. This Includes, payroll processing, projects implementation, employee inquiry management and issue resolution. You will also work with our external payroll vendors, Accounting, Treasury, Global Mobility, Stock teams, Audit, and the Global Talent function to ensure the effective delivery of end-to-end employee payroll processing and query management.

Key Responsibilities

• Conduct monthly payroll controls and ensure all assigned payrolls are processed timely and accurately (All APJ countries).
• Build & maintain long-term relationships with the key stakeholders and the payroll vendors.
• Act as first level of escalation on various payroll issues.
• Partner with the payroll vendors, Accounting, Stock, Global Talent, and other teams to resolve queries.
• Ensure adherence to established processes, policies, and internal controls.
• Work closely with the Director, International Payroll on translating the Company’s goals and objectives into manageable tasks for the team and ensures full understanding among team members.
• Work together with the Director, International Payroll to develop strategies, procedures, and workflows for the department’s activities to achieve the established objectives and offer quality services to both internal and external customers.
• Fulfil periodical / ad-hoc reports for the management team and / or other internal customers based on requests.
• Contribute with ideas to improve the team activities and performance.
• Be a key player in the development of the Global Payroll systems.

People Management Responsibilities

• Manage the process of people development and performance evaluation, providing periodic feedback, coaching and empowerment to promote professional growth.
• Identify people development needs and ensure a plan is implemented.
• Coordinate / prioritize people activities to facilitate objectives achievement.
• Organize and lead regular 1 and 1 discussions with the team.
• Drive quarterly growth conversation and yearly performance reviews with the team.

Key Responsibilities:

1. Retail Engagement:
   • Develop and implement strategies with our Distributors & Retailers to enhance customer experience in POS.
   • Collaborate with local retail marketing and sales teams to ensure alignment of engagement strategies.
   • Monitor and analyze customer feedback and sales data to identify areas for improvement.
      
2. POS Material and POS Branding:
   • Oversee the creation and distribution of POS material to ensure consistent and impactful branding across the region.
   • Ensure that all branding efforts align with the company's brand guidelines and resonate with the target audience.
   • If needed, work with designers and vendors to produce high-quality promotional materials.
      
3. End User Engagement:
   • Management of end-user engagement platforms, such as loyalty programs and online communities.
   • Utilize data and analytics to understand user behaviour and preferences, tailoring engagement strategies accordingly.
      
4. Customer Insights and Analysis:
   • Work closely with the retail data analyst to gather and interpret customer insights.
   • Use data to inform and optimize engagement strategies and campaigns.
   • Regularly report on engagement metrics and ROI to senior management.
      
5. Collaboration and Communication:
   • Coordinate with cross-functional teams, including sales, marketing, and product development, to ensure cohesive customer engagement efforts.
   • Act as a key point of contact for regional and local teams regarding customer engagement initiatives.
   • Communicate effectively with stakeholders at all levels, providing updates and insights on engagement activities.

Your Career

Palo Alto Networks is looking for an experienced Sr. Focused Services Manager. You will be responsible for leading our Managers and their respective Support Account Managers in a region, segment or country by ensuring they have the support and tools to perform their job tasks at a high level as well as helping each member to grow within their roles. You will drive issue escalation point for your region/country/theater, lead the communication channel into the business, manage business change and process improvements and mentor your respective teams for success and growth

Your Impact

• Interview, hire, train and mentor a team of Support Account Managers

• Manage projects and teams to promote productivity and effectiveness

• Drive decisions and results that will affect costs and may impact the short-term goals of the organization

• Receive assignments in the form of objectives and determines how to use resources to meet project schedules and goals

• Provide guidance to others managers and fellow peers within the latitude of established policies to complete assignments

• Maintain a solid sense of cohesiveness within your team, focusing on employee morale and employee development initiatives for internal retention

• Drive Support metrics and KPIs to manage Support Account Manager managers and teams effectively

• Set team goals in-line with overall organizational goals- also, set specific goals for direct reports and provide regular feedback on performance

• Provide leadership, mentorship, and support for technical account related issues

• Lead effective advice and counsel on strategic communications issues and exercise effective discernment

• Drive  process improvement for efficiency, organization, and customer satisfaction purposes

• Drive close collaboration with various internal partners (including engineering, account management, product management, IT, and manufacturing) to resolve issues and grow the business

• Drive close collaboration  with Sales and Post-sales account teams on scoping and pricing FS contracts as well as introducing the offering to customers

Key Responsibilities:

Category Performance Management

Analyze sales data, market trends, and customer insights to evaluate the performance of core categories within the APAC region.

Develop strategies to drive category growth, increase market share, and meet revenue targets.

Identify opportunities for assortment optimization, pricing strategies, and promotional activities to enhance category performance.

New Product Launches

Lead the end-to-end process of launching new products within designated categories.

Collaborate with cross-functional teams including sales, marketing, and supply chain to develop launch plans tailored to APAC requirements and ensure successful execution.

Conduct market research specific to APAC demographics to understand consumer needs, competitive landscape, and positioning strategies for new products.

Data Analysis and Reporting

Generate regular reports and dashboards to track category performance metrics, including sales, margins, and market share within the APAC region.

Provide actionable insights and recommendations based on data analysis to drive continuous improvement and informed decision-making in APAC markets.

Cross-Functional Collaboration

Work closely with regional sales and marketing teams to develop integrated category plans and promotional campaigns tailored to APAC market dynamics.

Partner with product development teams to provide regional insights and preferences for product innovation and portfolio expansion opportunities.

We are searching for a seriously organised I.T. Manager to join the Bulletproof Singapore Studio to oversee and facilitate I.T. in our APAC region, as well as working as part of the global I.T. team at Bulletproof.

You will be working within one of the top independent global brand agencies, whose clients include world renowned brands, as well as smaller boutique clients. You’ll be an integral part of the team ensuring all facets of our I.T. Infrastructure runs smoothly.

ABOUT US:

• 400+ strong global brand agency

• 100% independent

• 25 years young

• 8 studios around the world

Bulletproof is a creative powerhouse run by creatives—a place where liked-minded individuals come together to deliver brilliant ideas. Truly independent, we pride ourselves on shunning convention and getting sh*t done; above all, we march to the beat of our own drum. You don’t need a degree to get a job at Bulletproof: we choose talent over title and seek people with energy, passion and soul.

As a team, we blur the lines between branding, content, digital, film, innovation and packaging; all the while bringing our clients the very best of the best.

At Bulletproof we have three core beliefs:

WE BELIEVE GREAT IDEAS CHANGE THE WORLD...

We believe in the power of design to influence human behaviour, affect change and pierce conventions.

WE BELIEVE PEOPLE MAKE THE DIFFERENCE...

That true collaborative spirit creates a compelling, infectious energy that delivers outstanding commercial results.

STAY NAÏVE…

We believe naivety keeps you relentlessly curious, open to possibilities and leads to purer, more interesting and uncharted solutions.

ABOUT THE ROLE:

Your main duties and responsibilities include:

• Managing Bulletproof’s APAC I.T, sites, working alongside and supporting the global I.T. team.
• Reporting into the Global Head of I.T.
• Continuing the smooth, efficient and productive running of the agency's I.T. infrastructure from supporting singler users to network and server maintenance.
• Managing and maintaining Bulletproof various Networks, Servers and SaaS solutions.
• Managing IT budgets, forecasting, enforcing cost-effectiveness when purchasing new and replacement hardware and software.
• Managing and supporting I.T. employees along with the Global Head of I.T.
• Implementing security of the network, data and its storage and communication systems.
• Acting in alignment with user needs and system functionality to contribute to organisational policy.
• Preserving assets, information security and control structures.
• Supporting and assisting external agency locations remotely as required.

WHAT YOU SHOULD HAVE:

If you tick all of the boxes below, we could be a perfect match!

Support Skills

• Apple qualifications ACTC 10.10 or ACSP 11.
• Jamf qualifications 100/200/300 and above ideally.
• Essential experience of using and supporting Mac OS, applications, and end users within a studio environment.
• Desirable knowledge and understanding of: Apple Hardware, Mac OS and iOS supporting users with Adobe CC suite, Microsoft Office and Font Explorer/Monotype.
• The ability to use and configure Jamf Cloud, Adobe Admin Console, Microsoft 365, Miro, Mac OS X Server, Synology, UniFi and Sonicwall.
• Knowledge of PC and Windows 10 OS.
• Assisting the setup and running of meetings using Teams, Zoom and other VC software.
• AWS or Azure qualifications or a good understanding of Cloud hosting Platforms beneficial.

Additional Skills

• A credible knowledge of routing, networking and DNS TCP/IP, DHCP, DNS, VPN.
• Experience of Apple Remote Desktop, TeamViewer and command line.
• Understanding of printers and calibration helpful.
• General I.T. hardware skills: replacing; memory, hard drives and replacing server rack components.
• Strong critical thinking skills.

In line with our three core beliefs, we’re looking for people that share our community spirit and are curious enough to question the status quo. Could this be you? If so, apply below!

Competitive benefits package

JOB SUMMARY

As an IT Manager in the manufacturing industry, you will be responsible for overseeing and managing the IT operations and IT Projects within the company. Your role is crucial in ensuring the efficiency, security, and reliability of all IT systems and processes to support the manufacturing operations and drive continuous improvement.

• Proven experience in IT management roles within the manufacturing industry, with a strong understanding of manufacturing processes and systems.
• In-depth knowledge of IT infrastructure, including networks, servers, and software applications.
• Experience in project management, budgeting, and vendor management.

JOB DESCRIPTION

IT System Management

• Manage and support the IT infrastructure, including networks, servers, databases, and software applications.
• Ensure the smooth operation of all IT systems and troubleshoot any technical issues as they arise.
• Collaborate with cross-functional teams to identify and implement IT solutions that improve operational efficiency and support business objectives.
• Strong experience in managing end-user services and ensuring high level user happiness.

Project Management

• Lead and manage IT projects from planning and execution to completion.
• Develop project plans, timelines, and budgets, and ensure timely delivery within the agreed scope.
• Coordinate with internal stakeholders and external vendors to ensure project success.

Vendor Management

• Manage relationships with IT vendors and service providers, ensuring contract compliance and service level agreements.
• Evaluate vendor performance and negotiate contracts to ensure cost-effectiveness and quality delivery of products and services.

Security and Compliance

• Implement and maintain security measures to protect company data and systems.
• Ensure compliance with relevant industry regulations and standards.
• Develop and implement disaster recovery plans and data backup strategies.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in IT management roles within the manufacturing industry.
• In-depth knowledge of IT infrastructure, networks, servers, software applications and end-user support.
• Experience in project management, budgeting, and vendor management.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Must be Singaporean citizen or PR.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Permanent Role with AWS and Variable Bonus
• MNC Manufacturing Company
• Attractive base salary, allowance, and higher than average perks & benefits

Responsibilities:

• Perform internal audits as per internal audit schedule in accordance to AS9100, and PART-21 Subpart G requirements OR AS9110C and P-145 requirements
• Manage the qualification and authorization of Technician, Inspector and Signatory (APU)/ Certifying Staff (ARU)
• Facilitate training management, by doing operator audits, manage operator certifications, stamp register control, product authorization matrix, and follow up of re-certification
• Support external audits, (Civil Aviation Authorities, customers and Certification bodies)
• Participate and contribute in Production Readiness Reviews & Participate in FAI reviews and verify FAI reports
• Perform Product audits in accordance to applicable Definition Files and Manufacturing Inspection Files
• Facilitate and participate in Analysis and Decision committee / Material Review board, related to product non conformity.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Experienced in Avionics Production Environment
• Experienced in Quality Auditing
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D, PART-21 Subpart G, Or AS9110C, PART-145