General Purpose of Position:

The role will support the Executive Director by providing analytical and planning advice for areas such as strategic planning, business development, fund-raising, corporate communications, and corporate services.

Strategic Planning

• Supports the ED in driving successful implementation of strategic initiatives of CRL, through supervision of the role’s functional areas.
• Formulate plans, initiatives, and measures within functional areas to support the implementation of CRL’s strategies.
• Conducts periodic status reviews of organizational goals and objectives to identify roadblocks to progress.
• Identify trends and emerging issues that impact strategies and, where necessary, recommend alternative courses of action to the ED.
• Work within the sector and with the CRL internal team to identify, review, and analyse new areas of growth, innovative technologies, and solutions that will contribute to the organization’s strategic planning process.

Business Development & Fund-Raising

• Perform strategic reviews of available opportunities, conduct assessments to determine alignment with corporate strategy, and provide recommendations to the ED on pursuing opportunities further.
• Actively source, reach, contact, and build relationships with potential leads and future donors and manage those relationships through organizing events, updating reports, etc.
• Formulate fundraising strategies and produce and update collaterals such as donor updates and reports.
• Manage the overall fundraising process, such as organizing fundraising activities, preparing pitch materials, supporting the due diligence process, and monitoring the performance of fundraising campaigns.

Corporate Services

• Monitor Key Performance Indicators and performance management reviews and prepare progress reports for BOD meetings.
• Track the progress of work plans and support efforts to improve and streamline existing management reporting tools.
• Expand CRL’s marketing communications efforts, focusing on creating brand awareness and enhancing understanding of our service offerings.
• Develop strategies and action plans by observing new/ developing trends and needs and initiating and developing new processes/structures to address changing needs.
• Oversee and manage the financial function, including supervising the preparation and monitoring of annual budgets, forecasts, and projections.
• Ensure procedures and reports comply with regulations.
• Oversee and manage the HR function, including payroll, recruitment, learning and development, compensation, and performance management.
• ensure that CRL’s internal control and governance measures comply with relevant regulations and requirements.

Any other duties assigned by the Executive Director.

About the job

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to a range of social causes as well as seek to minimize its impact on the environment. For additional information about Coty Inc., please visit www.coty.com.

THE ROLE

Job Title: Digital and CRM Director, SEA & India

Division: Luxury & Consumer Beauty

Employment Type: Full Time

Department: Commercial

Reporting to: Managing Director, India & Southeast Asia (ISEA)

Direct Reports: 5 in Singapore & 4 dotted line reports in local markets (India, Thailand, Malaysia, Singapore)

About The Role

As the Digital and CRM Director, SEA & India, you are contributing to the profitable and sustainable growth of Coty brands by driving digital commerce, Media & CRM excellence in India & Southeast Asia.

You are a core member of the regional ISEA Leadership Team which mission is to grow significantly the COTY Southeast Asia & India business. You have a deep understanding of the regional consumer, retail, digital and e-Commerce ecosystem, social & media platforms & trends and will be responsible for developing and executing consumer centric strategies that engage our brand’s target audiences.

Market includes: Singapore, Malaysia, Thailand & Distributor markets (India, Vietnam, Philippines, Indonesia)

Division includes: Luxury & Consumer Beauty consists of fragrances, skincare, makeup, nail care and body care

Key Responsibilities

Digital-commerce

You are responsible for the profitable growth of Coty’s e/ s/ m-commerce business in India & Southeast Asia, which spans existing and new Pure Players, Marketplaces, Social commerce as well as Brick & Click retailers (hand-in-hand with Sales team). You are collaborating with multi-functional teams organized around the key channel needs of e-commerce, which includes Sales as well as Trade Marketing (i.e. Content/e-Merchandising, CARS, e-Retail Media, etc).

• Define the regional e and s-commerce strategies and plans, building on a deep understanding of the target consumer on-line, the different e-retailers’ strengths and opportunity areas, as well as the business units’ overall priorities, incl. online distribution expansion (SDA & FH compliant).
• Work collaboratively with the local market Marketing & Sales teams, local enablers (supply chain, transport, finance) & agencies and Global teams to ensure consistency & high-level execution to drive e-com performance.
• Budgeting & ownership of d-com KPI’s (NR, C1, C2, % penetration online, ROAS). Ownership of Pure Players P&L’s, incl. trade spends and media budgets.
• Secure strong JBPs with key e-retailers and execute them with operational excellence.
• Advising and working closely together with local market teams to accelerate share of business and share of market of retailer.com and local d-com initiatives by retailers. Establish a strong and sustainable omni-channel approach in terms of promotions, animation calendars and new product online launch initiatives and sales driving
• Ensure perfect store high score (CARS: Content, assortment, ratings and reviews and search) by guiding local teams to operate and manage digital shelf.
• Articulate the key needs of e-commerce back to the key stakeholders in global teams.
• Watch the market/technology trends and spot potential evolutions in line with business opportunities and work with the Global team to bring to life for the region.
• Own regional innovations & new initiatives such as s-commerce that will accelerate our online business growth.
• Recruit, develop and manage the teams; ensure development of expertise and know-how and support organizational changes.
• Management of 2 people + 4 dotted lines.

Paid Owned Earned Media

You are responsible to drive paid, earned and owned media performance across Southeast Asia and India by developing winning, consumer centric digital, media and advocacy campaigns in close collaboration with global digital teams & local markets.

• Strategic planning and execution of advocacy strategy, Media campaigns, ongoing optimizations and investment strategy across diverse advertising channels such as Meta, Tiktok, Google, etc.
• Collaborate closely with media agencies, country teams & global digital media team to ensure alignment of media campaigns with business goals & brands guidelines.
• Monitor campaign effectiveness, analyse data, and offer insights for enhancing ROI.
• Persistently conduct testing and experimentation involving various ad formats, targeting choices, and creative tactics.
• Guarantee the respect off all Fashion Houses guidelines.
• Develop and execute best in class owned social media strategies to enhance brand awareness, engagement, and lead generation through social media channels, including but not limited to Facebook, Instagram, Tiktok and LINE. Drive new initiatives with up-to-date knowledge on the latest social media trends, monitor competitor activities and industry developments in SEA markets.
• Develop & implement the advocacy and influence strategy, provide social listening insights & guidance on identifying, recruiting & sustaining influencers, ensuring alignment with brands requirements and campaigns objectives. Partner with local marketing teams to drive best practices of leveraging influencers as part of the social content ecosystem.
• Effective tracking of ROAS & KPIs to improve Earned Media across brands.
• Management of 2 people.

CRM

Drive the profit growth of brands client’s database by developing a strong omnichannel CRM strategy to improve doors productivity, client’s activation and LTV.

• Drive action plan identifying our key gaps vs competition and plans to reach productivity increase by door. Be the source of centre of excellence to provide global with the regional competitive landscape.
• Create a seamless client experience with the development of new digital channels (chat & shop, etc.).
• Roll out clienteling & loyalty in collaboration with the global & IT team and local retail teams to enable data collection & one-to-one communications with the brand BA’s.
• Implement processes, ways of working & systems across SEA markets. Execute the CRM strategy for SEA markets with excellence in line with global guidelines.
• Responsible for overseeing all aspects of data management and ensuring that data is properly managed to support the organization’s objectives in collaboration with IT & legal teams.
• Management of 1 direct report.

CRITICAL SUCCESS FACTORS

• Open and accessible Leadership style, with the ability to consistently achieve positive results.
• Strong analytical skills to draw insights and suggestions.
• Comprehensive digital marketing skills, with specific expertise on driving traffic to e-retail and sales conversion.
• Strong communication skills, with the ability to listen to understand, and to translate the company/brand strategy to e-retailers and enrol them in support of strategies.
• Negotiating skills with the ability to influence.
• Ability to work effectively within a fast paced, complex matrix and changing environment.
• Ability to develop reporting staff to full potentials and to build leaders for the future.

Qualifications & Experience

• 10+ experience in digital-commerce, omni-channel acceleration with proven results to successfully grow businesses on-line.
• Comprehensive knowledge of the e-commerce landscape and KPI`s, digital marketing, e-retail, brand and CRM strategies.
• Affinity with Beauty, FMCG or Luxury
• Able to spot opportunities and turn opportunities into concrete actions fast and with integrity
• Relevant degree in Business or a related discipline.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

Exciting Opportunity: Director of Catering and Conference Services

This role presents a dynamic and rewarding opportunity for an experienced leader in Catering and Conference Services to drive success in a luxury hotel. If you have the vision and expertise to elevate our Catering and Conference Services offerings, we invite you to apply.

About the Role:

Director of Catering and Conference Services

The Director of Catering and Conference Services will lead and manage the catering team, ensuring efficient execution of events while maximizing revenue and delivering a high-quality experience for all guests. The role also involves active solicitation of new business and collaboration across departments to ensure smooth event operations, all while fostering a motivated and engaged team.

Key Responsibilities:

Leadership and People Management

• Lead, train, and motivate the Catering team to deliver high-quality events.
• Supervise all aspects of event operations, ensuring flawless execution.
• Develop team members through coaching, performance evaluations, and training.
• Coordinate weekly meetings with staff to troubleshoot and review events.
• Ensure adherence to service standards and guest satisfaction metrics.

Sales and Revenue Management

• Actively solicit and secure new business, including corporate, social, and group events.
• Optimize space utilization and manage function space allocation to maximize revenue.
• Work with Sales & Marketing and Revenue teams to develop event pricing strategies for related market segments and forecasting.
• Lead sales activities, including responding to inquiries, managing leads, and driving event conversions.
• Build and maintain relationships with key accounts, event planners, and stakeholders.
• Work with the Director of Banquet Operations and Executive Chef to monitor and manage Banquet and Food & Beverage expenses and revenues.

Technical and Functional Competencies

• Ability to formulate catering sales manager goals and budget setting.
• Liaise with department heads such as Chefs, Banquet Managers, and Front Office Managers to ensure smooth execution of all Catering and Group events.
• Oversee audio-visual requirements and ensure all logistical aspects of the event are handled efficiently.
• Prepare reports on booking pace, forecasting, month-end analysis, and other relevant metrics.
• Ensure team and relevant operating departments are kept up to date with competitor activities and provide insights on the market when required.
• Ensure compliance with safety and sanitation standards.

Administrative Duties

• Ensure all event documentation is accurate and up-to-date, including contracts, proposals, and function sheets.
• Maintain an effective trace and follow-up system for client communication.
• Prepare and monitor budgets, forecasts, and pacing reports.
• Implement standards for space management to avoid conflicts in event setup and breakdown times.

Client Relationship Management

• Establish and maintain strong working relationships with clients to ensure repeat business.
• Address and resolve any complaints or issues arising from events.
• Conduct pre-event and post-event meetings with clients to ensure satisfaction and opportunitie for future bookings.

What You Bring:

• Strong commercial acumen, leadership, and team management skills, with the ability to lead, motivate, and inspire team members.
• Commitment to employee training, learning, and development, fostering a positive and productive work environment.
• 5+ years in Hotel Catering, MICE Sales, or related fields such as Banquet or Rooms Division, preferably in a luxury brand.
• Proven experience in event planning, catering, and sales management (i.e. familiarity with sales processes, lead management, and customer relationship management. Experience with budgeting, forecasting, and revenue management for events. Knowledge of local market trends and competitive landscape.)
• Understanding of catering and conference services, menu planning, food and beverage service standards, and banquet operation matters (i.e. audio-visual requirements, space management, event logistics). Knowledge of event management software (e.g., Golden Sales & Catering, Opera or similar tools).
• Strong organizational and problem-solving abilities. Ability to manage large teams, handle complex schedules, and coordinate across departments.
• High attention to detail and creativity, with the ability to handle multiple priorities and the demands of a dynamic environment.
• Excellent interpersonal and influencing skills in building and maintaining relationships across departments and with guests, creating a memorable and high-quality experience.
• Excellent verbal and written proficiency in English.
• Proficient in Microsoft Office.
• Preferably a degree holder in Hospitality Management, Business, or its equivalent.

What We Offer:

• A culture built on mutual respect, offering a growing world of opportunities and an environment that supports the pursuit of excellence.
• Career growth opportunities.
• A strong, unique culture.
• Best-in-industry training.
• Complimentary stays at Four Seasons properties (subject to availability), with discounted meals.
• Paid holidays/vacation.
• Dental, medical, and life insurance.
• Employee service awards/Birthday Gift.
• Annual employee party/social and sporting events.
• Complimentary meals in a dedicated employee restaurant.
• Due to work visa restrictions, we regret to inform that this position is open to Singaporeans only.

Schedule & Hours: This position requires one to work from Mondays to Fridays, 8.30 am to 6.00 pm with flexibility in scheduling (i.e. the ability to work on weekends and festive holidays subjecting to work exigencies).

IT Project Director (Security Access Control)

Job Description & Requirements

Our esteem client is looking for a IT Project Director (Security Access Control).

The IT Project Director (Security Access Control) must be trained and certified.

He/ She must be able to deliver IT Enterprise Projects. The incumbent must be good in managing Security Access Control Projects involving physical security and information security). The ability to provide professional consultation to stakeholders and clients is required.

Responsibilities:

• Involved in managing large scale Projects in Security Access Control (physical security and information security)
• Demonstrated large scale IT Project Mapping, Design, Planning and Implementation.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Highly responsible in driving the Security Access Projects and managing large complex Projects.

Requirements:

• Strong in handling Security Access Control (Infrastructure, Hardware, Software)
• Good in handling Security Access Control in both Physical Security and Information Security.
• Strong knowledge of Security Access Regulations and Policies.
• Demonstrated large complex Project Management pertaining to Security Access Control experience.
• Knowledge of Security Access Policy and Regulations.
• Good in handling Projects Scheduling, Budgeting, Delivery and Management.
• Experience in handling large complex Project Management experience.
• Demonstrated Service Delivery Management and Project Management Life Cycle.
• Demonstrated experience in handling Project Waterfall Methodology
• Min. 12 years of IT Project Management (Security Access Control System) experience.
• Possess CITPM or PMP certification (a MUST)
• Demonstrated capability to drive the Security Access Control System (Infrastructure, Software, Policies & Regulations) Projects.
• Demonstrated large Team Management experience (20-30 Members)
• Strong Stakeholders/ Client Management experience.
• Possess knowledge of Waterfall Methodology.
• Possess strong Commercial Project Management experience.
• Good Degree in Computer Science/Computer Engineering.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

This General Manager is responsible for ensuring that global exports business and local business unit operations move towards consistent and profitable direction to achieve all short-term and long-term financial and operational goals at the same time building strategic relationship to strongly influence partners and the senior management team members.

As Regional Sales Capability Director, the person will be responsible for driving the continuous improvement and growth of key Sales Fundamentals across URC Affiliates. This strategic role consults, enables, and implements robust sales capabilities that align with the company’s growth objectives.

Requirements:

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• At least 10 years experience in a management function in both Exports, Sales and Marketing fields with strong FMCG (fast moving consumer goods) experience.
• Strong understanding of sales fundamentals, including sales strategy, key account management, RTM models, and distributor management.
• Demonstrated multi-cultural management experience

We are seeking a visionary director of Smart Industry and Innovation to spearhead our company’s digital transformation journey. This role will be pivotal in fostering academic collaborations, developing cutting-edge automation tools, leveraging AI/ML technologies, and driving global IT programs. The ideal candidate will be instrumental in exploring MES solutions, developing cost-effective vision systems, and conducting technology benchmarking.

Core Roles and Responsibilities

1. Industry 4.0 Leadership: Steer our company’s digital transformation in alignment with Industry 4.0 standards, integrating IoT, cloud computing, big data, and cybersecurity into our business models.
2. Academic Partnerships: Establish collaborations with universities to leverage their expertise and resources, including joint research projects and talent acquisition programs.
3. IT Strategy Development: Formulate IT strategies that align with our company’s needs and existing technology, identifying opportunities for innovation and making strategic recommendations.
4. MES Solutions: Identify and implement MES solutions to optimize operations across our sites, overseeing their integration into our existing IT infrastructure.
5. Solution Interoperability: Ensure the interoperability of our solutions, working closely with various teams to ensure seamless integration of our systems and technologies.
6. Industry Trend Analysis: Stay abreast of the latest trends and technologies in Industry 4.0, attending industry events, reading relevant publications, and maintaining a strong industry network.
7. Benchmarking and Technology Exploration: Conduct benchmarking studies and explore new technologies that could significantly impact our organization, leading their implementation when appropriate.
8. Automation Tool Development: Identify and implement SECS/GEM tools to enhance our automation capabilities, training staff to use them effectively.
9. AI/ML Implementation: Leverage AI and ML technologies to optimize operations and decision-making processes, implementing predictive analytics, natural language processing, and machine learning algorithms.
10. Vision System Development: Develop cost-effective vision systems for assembly and testing to improve efficiency and quality.
11. Global IT Program Leadership: Lead the planning and execution of future global IT programs, setting strategic goals, managing project timelines and deliverables, and coordinating with international teams.

Job Specifications (Qualifications/Experience/Skills & Knowledge/Personal Qualities)

• Master’s / PhD in Engineering, Computer Science, or a related field
• Minimum 12-15 years of relevant working experience in the assembly process semiconductor from wafer fabrication to testing.
• Experience in semiconductor equipment maintenance and integration
• Experience in semiconductor process from wafer fabrication to test
• Strong understanding of Industry 4.0, automation tools (especially SECS/GEM), AI/ML, and MES solutions
• Proven experience in leading digital transformation initiatives
• Excellent leadership and communication skills
• Self-driven and has excellent problem solving and organizational skills for daily support and managing on-going and future programs
• Able to communicate and present effectively in small and large groups
• Able to work independently and as a team player with customers and world-wide cross-functional teams within the organization
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint)
• Able and willing to travel when needed
• Flexible to work within US, Europe and Asia business time zones

Job Description：

• Develop and implement plans and objectives for the department in an effective and innovative fashion
• Oversee and coordinate daily operations
• Maintain compliance with external regulations and internal policies
• Assess and report progress in meeting department objectives
• See to department staffing needs (e.g. interviewing, hiring, new hire and ongoing training, annual evaluations, etc.)
• Participate in budget development and monitoring of expenses
• Oversee events and conferences as needed
• Generate necessary reports for the executive team; read subordinates' reports

Job Requirements:

• Proven experience as a Director or in a senior leadership role
• Strong working knowledge of performance and operations management
• Familiarity with industry regulations and quality standards
• Competent collaborator and skilled cross-functional communicator
• Strong strategic planning and execution skills
• Excellent communication and interpersonal abilities
• Ability to lead and manage a team effectively
• Strong financial acumen and budget management skills
• Ability to analyze market trends and competitive activity
• Excellent problem-solving skills

We are looking for a technically proficient and customer-focused Product Consultant to join the Know Your Customer (KYC) Solutions Delivery Team. The Product Consultant will be responsible for gaining an understanding of the system specifications and capabilities of MA’s KYC products, so that customers experience a top-notch implementation and access to world class ongoing technical assistance. They will work closely with Implementation Specialists and Project Managers on the KYC Solutions Delivery team to ensure clients are integrated and implemented as seamlessly as possible with their purchased solution(s).

Areas of responsibility will include:

• Improving system efficiency by consulting with end-users and providing innovative solutions
• Maintenance and improvement of Solutions Delivery technical documentation, including updating existing manuals and guides, as well as creating new documentation to reflect changes or additions to our systems and processes.
• Work with Implementation Specialists and Project Managers for new implementations/existing client change requests.
• Point of escalation for support tickets via a dedicated queue for customer queries relating to workflow tools, and triaging when necessary to other relevant teams within the KYC OU.
• Collaborate with Product teams to ensure the Solutions Delivery team has documented processes for any new products, releases, and upgrades.
• Work closely with other internal stakeholders on the fulfilment, support, engineering, and operations teams.
• Joining implementation/project calls to provide product expertise, as required.

Product Consultant Requirements:

• A bachelor's degree in computer science, information technology, information systems, computer engineering, or similar.
• Strong knowledge of scripting (Python is a must) and API integrations (RESTful API)
• Proficiency in providing efficient web-portal support.
• Exceptional interpersonal and communication skills, both internally and externally.
• Excellent problem-solving skills and attention to detail
• Agile and ability to learn new products & processes closely
• Project management experience a plus.

Requirements:

-At least 5 years of international business Experience

-Good knowledge on the real estate and construction landscape in Asia

-Experience managing business in Asia markets, in particular Vietnam

-Able to speak Vietnamese is a key plus but not a must

-Able to lead the company in strategic business decisions

-Able to plan for the company's expansion in local and international markets

-Able to execute and oversee business strategies as agreed and decided by management

-Able to manage and lead the company in expansion into international markets

-Able to manage and oversee company operations on a day to day basis

Key Responsibilities

1. Strategic Leadership & Business Development:

• Define and implement business strategies that align with global directives and local market conditions to drive revenue growth and market share expansion.
• Analyze business performance, market trends, and competitive landscape to identify new opportunities and mitigate potential risks.

2. Operational Excellence & Financial Management:

• Oversee the overall operations of the company, ensuring efficiency, profitability, and compliance with corporate policies and local regulations.
• Manage P&L (Profit and Loss) responsibilities, ensuring that financial goals are met and cost optimization strategies are effectively implemented.
• Lead plant operations, working closely with departmental managers to ensure that production, supply chain, and logistics functions operate smoothly and align with business objectives.

3. Organizational Development & Talent Management:

• Lead organizational succession planning, ensuring a robust leadership pipeline to support future business needs.
• Mentor and coach senior executives and emerging leaders, fostering a culture of continuous learning and development.
• Drive capability development programs to enhance employee skills and overall organizational competencies.

4. Innovation & Change Management:

• Champion a culture of innovation and innovative thinking across all departments.
• Formulate and implement business ideas and strategies that drive change, improve efficiency, and create value for the organization.
• Lead change management initiatives to adapt to evolving business environments and stay competitive in the industry.

5. Stakeholder Engagement & Communication:

• Develop and strengthen relations with the global executive management team to ensure alignment of local and regional strategies.
• Foster an atmosphere of inclusiveness and collaboration with diverse external stakeholders, including the global business community and local industries.

6. Risk Management & Compliance:

• Identify and manage potential business risks, ensuring that appropriate strategies and controls are in place to safeguard the company’s assets and reputation.
• Ensure full compliance with all relevant laws, regulations, and corporate governance standards.

Requirements

1. Educational Background:

• Bachelor’s degree in Business, Engineering, or a related field; MBA or equivalent advanced degree preferred.
• Minimum 20 years of experience in senior leadership roles, preferably within the electronics or technology industry.
• Proven track record of successfully managing P&L, driving business growth, and leading complex operations in a multinational setting.
• Experience working in diverse cultural environments and managing cross-functional teams.

The Impact You'll Be Contributing to Moloco:

The Implementation Director onboards and scales accounts during their crucial first 90 days. As an Implementation Director you will work closely with the sales team to ensure a smooth handover from sales, build outstanding client relationships, and sustainably scale new accounts before handing over to our Growth team to continue the partnership after the 90 day window.

We are looking for someone to take command of our SEA's region new customers’ successes. Make a positive impact on our client experience and on hundreds of millions of mobile users with our ad platform while growing with top-notch colleagues.

※ This is a New Business Onboarding Account Manager role, NOT a technical role.

Here’s what you’ll be working on:

The ideal candidate will have great communication skills, the ability to spot revenue opportunities, and be strong with client relationships. These softer skills will need to be backed up with strong technical capabilities and an eye for detail since accurate set-up, reporting, and campaign management are critical in the early stages of our client partnerships.

Fully comprehend advertisers' marketing needs to effectively communicate how our programmatic solution can help them achieve their goals.

• Implement new campaigns and onboard new clients by working with them to optimize and stabilize new campaigns and achieve client's KPI.
• Work with Clients, Sales, Account Managers, Growth Data Scientist and other cross-functional teams to identify account growth opportunities, and to execute flawlessly.
• Work with Growth Data Scientist to analyze campaign data and suggest better solutions to new external customers
• Know programmatic through and through.
• Work with Data Science and Engineering teams to build or iterate client solutions as customer needs arise.
• Understand the mobile ecosystem and stay current on industry trends, and most importantly offer actionable insights to clients.
• Discerning eye, strong organisational skills and a strong growth mindset are key

Here is what you need to succeed (Experience & Qualifications)

• 7 years and above Mobile Advertising experience, preferably in Account Management.
• Excellence in logical thinking, problem solving and familiarity with big data and numbers.
• A strong ability to look beyond what a customer says and identify what solutions available actually can help meet their needs.
• An eye for detail in specific campaigns that can then be explained and actioned upon easily by customers who may not be as familiar with the programmatic space.
• Ability to quickly get together reports that tell the story you are trying to convey to a new partner, to get them situated for success on the platform.
• Great communication skills. Over Communicate.
• Strong ownership mentality and a curious approach to problem solving.
• Passions for continuous growth and success of the organisation, as well as yourself.
• Team player and the ability to adapt to a fast growing/changing company.
• Fluency in English (speaking and writing) and Native level Vietnamese.

Job Description

We are looking for a dynamic Associate Director with a proven track record of successfully delivering high profile, high value and mission critical major projects. This position will oversee and direct construction projects from conception to completion. This role ensures that all projects are completed on time, within budget, to the highest standards of quality and safety. The Associate Director will collaborate with various internal and external stakeholders, including clients, consultants, regulatory bodies and contractors to ensure the successful delivery of project management duties on allocated projects. The Associate Director must:

§ Demonstrate ability of end to end program management.

§ Possess an in depth knowledge of procurement, risk and quality practices.

§ Demonstrated critical thinking and evaluation skills.

§ Possess superior people management, negotiation and conflict resolution skills.

§ Ability to coach, mentor, motivate and influence project managers.

1.0 - Project Specific:

1.1 - Scope Management:

• Provide governance and functional support to the project teams.
• Define project scopes, clearly outline project objectives, deliverables, and key milestones.

1.2 - Planning/Scheduling:

• Interface with project delivery team members with regard to schedule status.
• Ensure schedule is aligned to contractual timings where applicable.
• Ensure schedules are rigorous in terms of their practical construct.
• Ensure schedules are rigorous in terms of their contractual construct (where applicable).
• If required, assist with stakeholder management to explain schedule slippage.

1.3 - Procurement Management

• Provide functional support to the projects to enable the appropriate delivery of the procurement process.
• Leverage the procurement process and learnings across the project team to provide increased effectiveness on individual projects.

1.4 - Budget Management:

• Oversee the creation of comprehensive budgets that includes all potential costs, such as labor, materials, and overheads.
• Regular Financial Reviews, conduct periodic financial reviews to compare actual spending against the budget.
• Cost Tracking, implement a system for tracking costs in real-time.
• Variance Analysis, analyze any variances between budgeted and actual costs, and adjust plans accordingly.

1.5 - Project Control & Risk Management:

• Monitor and review project performance at a high level by regular review of the defining project control metrics of progress and performance management, schedule status against planned, productivity factors and budget performance.
• Monthly review of project progress, financial performance and risk management.
• Provide support to the project in terms of project controls resources, including personnel, systems and hardware.
• View a reduction in tender/ forecast margin as a loss and an improvement on budgeted margin a success.
• Review the mandated reports and investigate any irregularities.
• Identify potential financial risks and develop mitigation strategies.
• Facilitate, lead and influence to achieve a culture of risk awareness and management within the project team.
• Provide functional risk support to the projects to enable the appropriate delivery of the risk management process.
• Review Project Risk Registers to ensure analysis is fully complete and adequate on all projects delivered.
• Ensure Risk Treatment plans are complete and effective.
• Sound working knowledge of quantitative analysis inputs and outputs to guide proper decision making.
• Monitor the effective and accurate interface between Risk Management, project schedule, project financials and other project & commercial management processes.
• Leverage risk management learning’s from individual projects and communicate to broader business unit.
• Drive the action plans from lessons learnt sessions and drive a “No Blame” culture within project team.

1.6 - Stakeholder Management, Communication & Document Control:

• Maintain clear and consistent communication with stakeholders regarding project financial status.
• Build strong relationship with clients and customers both internal and external.
• Assess the effectiveness of the project team’s communications outcomes with the critical project stakeholders.
• Communicate regularly with your teams and celebrate and share successes.
• Provide support and coaching to individual Project Managers in their communications dealings with internal and external stakeholders to build confidence and effectiveness.
• Ensure Cushman & Wakefield document control and management principals are being implemented and adhered to.
• Ensure that the document control and management systems and processes are suitable for the project.

1.7 - Performance Management:

• Monitor the performance of the project team to ensure productivity and efficiency.
• Invest in training for the project team to improve skills and efficiency.

1.8 - Contract Management:

• Prepare, review and obtain agreements to enter into contract with clients and supply chain.
• Thoroughly review contracts to ensure they are financially favorable and terms are clear.
• Verify evidence of compliance with contract terms for extension of time and variations.
• Manage change orders efficiently to avoid scope creep and additional costs.

1.9 - Reporting and Documentation

• Maintain detailed documentation of all financial transactions and decisions.
• Check to ensure the Cushman & Wakefield Project Management Methodology (PMM) is being followed.
• Provide oversight and functional support to the projects to ensure the delivery of the PMM processes.
• Closely review the project reports and assess and manage the performance of the Project Manager and the project team under control.
• Ensure lessons learned and project review findings are actioned and share with the teams and peers.

1.10 - Quality Management:

• Implement quality assurance processes to avoid costly rework.
• Ensure client satisfaction to avoid penalties and enhance the possibility of future projects.
• Lead all activities and provide functional support on projects to enable the appropriate delivery of quality outcomes. Leverage quality learnings from individual projects across all projects.
• Facilitate, lead and influence to achieve a culture of quality and continuous improvement within the project team.

1.11 - Key Performance Indicators (KPIs):

• Adherence to Cushman & Management values.
• Zero lost time injuries or incidents on projects involving cost and time impact.
• Ensure both internal and external Customer satisfaction is managed.
• Adhere to all Cushman & Wakefield company policies and procedures.

Job Description

We are looking for a dynamic Associate Director with a proven track record of successfully delivering high profile, high value and mission critical major projects. This position will oversee and direct construction projects from conception to completion. This role ensures that all projects are completed on time, within budget, to the highest standards of quality and safety. The Associate Director will collaborate with various internal and external stakeholders, including clients, consultants, regulatory bodies and contractors to ensure the successful delivery of project management duties on allocated projects. The Associate Director must:

§ Demonstrate ability of end to end program management.

§ Possess an in depth knowledge of procurement, risk and quality practices.

§ Demonstrated critical thinking and evaluation skills.

§ Possess superior people management, negotiation and conflict resolution skills.

§ Ability to coach, mentor, motivate and influence project managers.

1.0 - Project Specific:

1.1 - Scope Management:

• Provide governance and functional support to the project teams.
• Define project scopes, clearly outline project objectives, deliverables, and key milestones.

1.2 - Planning/Scheduling:

• Interface with project delivery team members with regard to schedule status.
• Ensure schedule is aligned to contractual timings where applicable.
• Ensure schedules are rigorous in terms of their practical construct.
• Ensure schedules are rigorous in terms of their contractual construct (where applicable).
• If required, assist with stakeholder management to explain schedule slippage.

1.3 - Procurement Management

• Provide functional support to the projects to enable the appropriate delivery of the procurement process.
• Leverage the procurement process and learnings across the project team to provide increased effectiveness on individual projects.

1.4 - Budget Management:

• Oversee the creation of comprehensive budgets that includes all potential costs, such as labor, materials, and overheads.
• Regular Financial Reviews, conduct periodic financial reviews to compare actual spending against the budget.
• Cost Tracking, implement a system for tracking costs in real-time.
• Variance Analysis, analyze any variances between budgeted and actual costs, and adjust plans accordingly.

1.5 - Project Control & Risk Management:

• Monitor and review project performance at a high level by regular review of the defining project control metrics of progress and performance management, schedule status against planned, productivity factors and budget performance.
• Monthly review of project progress, financial performance and risk management.
• Provide support to the project in terms of project controls resources, including personnel, systems and hardware.
• View a reduction in tender/ forecast margin as a loss and an improvement on budgeted margin a success.
• Review the mandated reports and investigate any irregularities.
• Identify potential financial risks and develop mitigation strategies.
• Facilitate, lead and influence to achieve a culture of risk awareness and management within the project team.
• Provide functional risk support to the projects to enable the appropriate delivery of the risk management process.
• Review Project Risk Registers to ensure analysis is fully complete and adequate on all projects delivered.
• Ensure Risk Treatment plans are complete and effective.
• Sound working knowledge of quantitative analysis inputs and outputs to guide proper decision making.
• Monitor the effective and accurate interface between Risk Management, project schedule, project financials and other project & commercial management processes.
• Leverage risk management learning’s from individual projects and communicate to broader business unit.
• Drive the action plans from lessons learnt sessions and drive a “No Blame” culture within project team.

1.6 - Stakeholder Management, Communication & Document Control:

• Maintain clear and consistent communication with stakeholders regarding project financial status.
• Build strong relationship with clients and customers both internal and external.
• Assess the effectiveness of the project team’s communications outcomes with the critical project stakeholders.
• Communicate regularly with your teams and celebrate and share successes.
• Provide support and coaching to individual Project Managers in their communications dealings with internal and external stakeholders to build confidence and effectiveness.
• Ensure Cushman & Wakefield document control and management principals are being implemented and adhered to.
• Ensure that the document control and management systems and processes are suitable for the project.

1.7 - Performance Management:

• Monitor the performance of the project team to ensure productivity and efficiency.
• Invest in training for the project team to improve skills and efficiency.

1.8 - Contract Management:

• Prepare, review and obtain agreements to enter into contract with clients and supply chain.
• Thoroughly review contracts to ensure they are financially favorable and terms are clear.
• Verify evidence of compliance with contract terms for extension of time and variations.
• Manage change orders efficiently to avoid scope creep and additional costs.

1.9 - Reporting and Documentation

• Maintain detailed documentation of all financial transactions and decisions.
• Check to ensure the Cushman & Wakefield Project Management Methodology (PMM) is being followed.
• Provide oversight and functional support to the projects to ensure the delivery of the PMM processes.
• Closely review the project reports and assess and manage the performance of the Project Manager and the project team under control.
• Ensure lessons learned and project review findings are actioned and share with the teams and peers.

1.10 - Quality Management:

• Implement quality assurance processes to avoid costly rework.
• Ensure client satisfaction to avoid penalties and enhance the possibility of future projects.
• Lead all activities and provide functional support on projects to enable the appropriate delivery of quality outcomes. Leverage quality learnings from individual projects across all projects.
• Facilitate, lead and influence to achieve a culture of quality and continuous improvement within the project team.

1.11 - Key Performance Indicators (KPIs):

• Adherence to Cushman & Management values.
• Zero lost time injuries or incidents on projects involving cost and time impact.
• Ensure both internal and external Customer satisfaction is managed.
• Adhere to all Cushman & Wakefield company policies and procedures.

Requirement

• Must posssess 15 years experience in construction, development and mission critical industry experience preferably in data centre
• Proven track record of successful mission critical facility project delivery.
• Bachelor’s and advanced degree in project management, construction management, civil engineering, mechanical or electrical engineering (or a related field).
• Achieved industry recognised professional qualification, such as RICS, COIB, AIPM (CPPD), PMP, MSP, ICE or similar.
• Industry specific training in contracts, procurement, PMBOK processes.
• Proficiency in project management software (e.g., Project, Primavera, Procore) and other relevant tools

This role reports to the Group COO.

Job Description

• Responsible for defining, managing, and executing the short-term and long-term Asia Pacific region territory plans to maximize sales for Cloudsway in APAC.
• Manage a team of Sales Managers based in various territories around APAC. This leadership role will be key in driving the company's overall growth and revenue in the region.

Requirements

• Bachelor's degree or above, major in computer science, information technology, or related fields, with at least 3 years of relevant industry sales management experience preferred.
• Sales growth-oriented leader who drives rapid change and growth
• Proficient in cloud computing, big data, artificial intelligence, and other related fields of expertise and experience.
• Excellent presentation, verbal, and written communication skills (bilingual); a highly effective influencer.
• Travel requirements > 60%

The Impact You’ll Be Contributing to Moloco:

Join Moloco as a Growth Director and take command of our client strategies and grow their mobile businesses. Moloco is a top mobile DSP driving performance results for metrics driven clients. You will get the full experience and learnings from a dynamic startup based in Silicon Valley made up of industry leaders who are experienced, data-driven, motivated, and humble.

We are looking for an ambitious and self-motivated Growth Manager (Vietnamese speaking) to drive client/advertiser development in the SEA region. As a member of our growing team, you will play an important role in shaping and executing our strategy for the region.

What you'll do

• Fully comprehend advertiser's marketing needs and translate how MOLOCO’s programmatic solution will drive KPIs and goals
• Identify and pitch incremental opportunities that are aligned to client’s growth objectives and scale accordingly in partnership
• Be your client’s go to person to serve as the external programmatic expert
• Work closely with Clients, Sales, other Growth Managers, Data Science and cross-functional teams to identify and to drive client’s success.
• Help build and iterate on new products and client solutions and work with Product, Data-Science, and Engineering teams
• Understand the mobile ecosystem, stay current on industry trends, and most importantly offer actionable insights to clients
• Lead multiple partnerships, client meetings and business reviews
• Analyze campaign data and providing actionable and valuable insights
• Translate complex data analysis into simple language and use it to influence decision making
• Create a clear data-driven strategy for each client and work closely with them to achieve this
• Identify and pitch incremental opportunities that are aligned to client’s growth objectives and scale accordingly in partnership
• Track record with servicing and growing major advertiser accounts

What you'll need to succeed

• 7 years and above Mobile Advertising experience in Account Management/ Customer Success in programmatic marketing/ advertising
• Strong ownership mentality and a curious approach to problem solving
• Familiarity with data analytics, MMPs, mobile app ecosystem and ad tech
• Growth-minded to thrive in a startup environment
• Team player and ability to adapt to a growing company
• Critical thinking, curiosity towards online advertising and passionate about winning
• Track record with servicing and growing top-tier clients.
• Experience in day to day digital campaign management
• Strong interpersonal skills necessary to interact with clients, management, and peers.
• Exceptional data story-telling and client presentation skills
• Detail-oriented and data-focused approach
• Fluency in English (speaking and writing) and Native level Vietnamese.

The Head of Department provides leadership to all activities and ensures that all objectives are achieved in a timely and cost-effective manner. He/She designs business structures to support solutions by identifying, developing and implementing new?processes.

In addition, the Head of Department champions the organisational vision and mission and is accountable for the overall organisational excellence. He/She creates business solutions by formulating and recommending manufacturing policies and programmes to guide the organisation in maintaining and improving its competitive position and profitability.

Additional Descripctions :

- Support and assist in liasing with the HQ in Japan

- Sales promotions to Japanese customers in Singapore

- Support and assist in liasing with Japanese customers

- Gathering information for Asean strategy

~ Align human resources with business needs.
~ Build high performance teams that work collaboratively.
~ Create business solutions by formulating and recommending manufacturing policies and programmes.
~ Design business structures to support solutions.
~ Develop big data analytics plan.
~ Guide the organisation in maintaining and improving its competitive position and profitability.
~ Manage conflict grievances and disputes between employees.
~ Strategise organisation workplace safety and health program.

Job Description:

Lead the creation and implementation of marketing plans to support business objectives, including market research, brand positioning, and go-to-market strategies.

Work closely with sales, product development, and other departments to ensure marketing strategies align with business objectives.

Drive lead generation efforts through targeted campaigns, customer acquisition initiatives, and marketing automation techniques.

Job requirement:

Minimum 3 years of experience in marketing, with at least 1-2 years in a senior management or leadership role.

Experience in the relevant industry (e.g., retail, tech, healthcare, beauty, etc.) is often preferred to ensure familiarity with industry-specific marketing practices.

Are you looking to play a vital role in guiding clients through the complexities of wealth management?

As a Relationship Manager, your expertise in investments, financial planning, credit, and banking will enable you to offer tailored advice to current clients, while actively seeking to expand the Private Bank's client base. You’ll collaborate with a local team and benefit from a comprehensive platform that provides the resources, specialists, and intellectual capital necessary to help clients achieve their financial aspirations.

Ideal Qualifications, Skills, and Competencies:

• Bachelor’s degree or equivalent in any discipline.
• Minimum of 8 years’ experience in private wealth management or a relevant industry.
• Proven client management skills and effective interpersonal communication abilities
• Local regulatory qualifications and licenses are strongly preferred.
• In-depth knowledge of Private Banking key regulatory policies and guidelines.
• Strong understanding of relevant financial markets and instruments.

Join us and contribute to the Private Bank's strategic growth plans across Southeast Asia — apply today!

Reg No. R22104718
BeathChapman Pte Ltd
Licence no. 16S8112

JOB SUMMARY

• Lead the origination and relationship management of a SG BBD portfolio consisting International and Regional banks and broker dealers. Set overall business strategy and account plan within the directive of the respective business heads and aligned with SCB priorities, and Global FI priority specifically.
• Drive and support collaboration with GAMs, FAMs, client managers, product partners and risk team to deliver the client strategy and meet the budget through consistent sales discipline and execution. Create long term value for the bank with strong RORWA focus and try to maximize returns within risk appetite set.
• Provide well-designed solutions from our full range of products and services to clients
• Fulfill the cross-sell commitments made in the Account Planning and deal approval processes to improve overall client profitability
• Deepen and broaden client relationship in line with our risk appetite through the diversification of products and services for clients, focusing on those delivering non-funded revenue (“NFR”)
• The successful candidate will be expected to both build and originate new client relationships by providing service and solutions tailored to the clients’ needs and acting as a content provider alongside our regional and global colleagues.
• Demonstrate good understanding of the clients’ strategy, business activities, banking needs and the markets in which they operate. Leverage existing network business on selected GAM accounts, as well as relationships established by the GAM/seniors with the clients’ high level (C suite) executives and actively engage with them.
• Take personal responsibility to provide support, advice and help to improve efficiency and service quality to the clients. Highlight successes and escalate issues early to relevant seniors.
• Constantly evaluate the client portfolio to ensure the efficient use of our balance sheet and good returns in line with the value, risk appetite and financial aspirations of SCB.
• Actively align with line manager on career development, consciously develop risk awareness and maintain the risk-return discipline and adhere to the bank’s global standards in diversification and inclusion. Improve skill set through on the job learning and comprehensive training programs.
• Comply to the bank policies, procedures and relevant banking regulations. Effectively support the governance and controls established to maintain a high standard of compliance. Maintain a good working relationship with Credit, Legal and Compliance as the key stakeholders.

RESPONSIBILITIES

Strategy

Develop and implement the client strategy for International and Regional banks and broker dealer clients which aligns with the established framework (account plan, FI priorities, valued behaviour) of the Bank and Global FI.
(i.) Accountability for delivering financial performance (revenues, costs, RoRWA, etc)
(ii.) Accountability for all other objectives set by the management, specifically on compliance (AML, CDD) and credit risk management

• Identify client needs and buying centers leveraging SCB’s full set of product capabilities; originate new business and grow the franchise with our network advantage.
• Critically review clients and prospects based on their alignment to SCB standards around risk tolerance, fit with footprint, business potential, values and market perception to ensure we are banking with the right clients. Provide inputs on the objectives and performance of the clients covered to GAMs and product partners.
• Engage senior management and client decision makers to improve the quality of dialogue and maintain a strategic partnership with the important clients.

Processes

Proactively manage the designated client portfolio to ensure:

1) Close ties exist with key stakeholders e.g. Financial Markets, Transaction Banking, Corporate Finance, Risk, Country CEOs, Service Delivery, etc

2) Sufficient training to get the understanding of the regulatory environment and Group policies

3) Key risks and concerns (regulatory, financial crime, credit, reputational, ethical, operational etc) within the portfolio are appropriately identified and managed

4) All sales disciplines are adhered to in accordance with Global FI standards i.e. Account Planning, Call Reports, Deal Pipeline Management

• Develop new business opportunities through attendance at key Industry events as necessary

People & Talent

• Adhere to job descriptions and objectives set by line manager and actively seek feedback on performance
• Actively participate in career development planning and alignment with line manager. Develop risk awareness and maintain up to date knowledge on regulatory developments and compliance standards
• Adhere to the bank’s global standards through completion of various mandatory trainings. Improve relevant skill set through on the job learning and comprehensive training programs

​​​​​​​Risk Management

• As first line of risk, own and manage the risks within the business and identify, monitor and escalate risks and issues to Second Line and the Senior Management.
• Get familiar with the client behavior through tools and information available and understand the regulation, economic and risk environment of the countries the client operates in
• Take the initiative to be trained on various risks (regulatory, financial crime, credit, reputational, ethical, operational etc) within the portfolio and ensure that key risks and concerns are managed and remediated with adequate escalation to Regional / Country FI Heads and Group governance committees
• Embed the Group’s values and code of conduct into daily behavior and ensure the adherence to the highest standards of ethics and compliance with relevant policies, processes and regulations by the team members.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Willing to work with any local regulators in an open and cooperative manner

Key Stakeholders

Internal:

• Engage with GAMs, FAMs and product partners within the region and globally to ensure breadth and depth of client coverage
• Engage with Client Managers on relevant client account management activities
• Engage with Risk and Legal & Compliance to ensure the portfolio remains credit worthy and within the policies of the bank
• Engage with seniors for their help to maintain good relationship with clients’ decision makers

External:

• Engage with key contacts and seniors of International and Regional BBD clients
• Engage with peers in the FI banking business for collaboration explorations across our product suite

Other Responsibilities

• Embed Here for good and Group’s brand and values in Singapore
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

• Bachelor degree in Banking or Finance preferred
• Prior experience managing Financial Markets
• 7+ years’ experience in banking or another relevant environment
• Correspondent banking learning’s; ICA or ACAMS certification to be obtained
• Proficiency in Business Language and Mandarin are required as the incumbent will be supporting the Chinese Market.

Role Specific Technical Competencies

• Spot Opportunities
• Solve Problems
• Take the Lead
• Build Resilience
• Collaborate
• Communicate
• Deliver Sustainably
• Achieve Results

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

RESPONSIBILITIES

Job Purpose

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment
• Implementation and oversight of the below individual responsibilities:
• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Key Measurables

• Agreed individual sales target
• Agreed service standards to customers
• Operation control and sales compliance

Strategy

• Awareness and understanding of the Group’s business strategy and sales model appropriate to the RM role.

Business

• Awareness and understanding of the wider business, economic and market environment in which the Group operates

Processes

• Responsible for executing sales targets.

People & Talent

• Set appropriate tone and expectations from their team and work in collaboration with clients and internal stakeholders such as SCB China RMs, 3rd party referral channels and Operations Team.

Risk Management

• The ability to stay compliance to the regulated role govern by MAS

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Singapore CPBB International Banking Team to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• Finance related fields studies relating to financial planning, portfolio reviews, asset allocations.
• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking
• CMFAS Exams
• Experience in Managing North Asia Market
• Good understanding and command of Mandarin as the incumbent will be supporting North Asia market
• 5 years of experience in Banking.

Role Specific Technical competencies

• Client Acquisition Experience
• Account Management (of HNW Individuals) Experience
• Region Specific Language Expertise
• Region Specific Client Networks & Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Key Responsibilities:

1. Strategic Leadership: Develop and implement the division’s strategic plan in alignment with the company’s overall objectives.
   Identify market opportunities and drive business development initiatives to expand the division's footprint.
   Foster a culture of innovation, continuous improvement, and excellence.
   
2. Operational Management: Oversee the planning, execution, and delivery of construction projects to ensure they are completed on time, within budget, and to the specified quality standards.
   Implement robust project management methodologies and ensure adherence to industry best practices.
   Monitor and manage operational risks, ensuring compliance with all relevant regulations and standards.
   
3. Financial Oversight: Develop and manage the division’s budget, ensuring financial targets are met.
   Analyze financial performance and implement strategies to enhance profitability and cost efficiency.
   Report on financial metrics and provide insights to the executive team.
   
4. Team Leadership and Development: Lead, mentor, and develop a high-performing team of professionals, fostering a collaborative and inclusive work environment.
   Ensure the division is adequately staffed with skilled personnel and promote professional development opportunities.
   Drive performance management processes and reward high achievers.
   
5. Client and Stakeholder Management: Build and maintain strong relationships with clients, partners, and stakeholders.
   Ensure exceptional client satisfaction and address any issues or concerns promptly and effectively.
   Represent the division at industry events and forums, enhancing the company’s reputation and network.
   
6. Safety and Sustainability: Promote a strong safety culture and ensure all projects adhere to health and safety regulations.
   Champion sustainability initiatives and ensure projects incorporate sustainable practices and materials.
   Monitor and report on environmental impact, striving for continuous improvement.
   

ROLE OVERVIEW

The Membership and Partnership Director Mandala Club Singapore, is responsible for curating and engaging a world-class community, first-class programming, and cultural content that ensures Mandala Club remains the community of choice for the region’s most dynamic and engaged individuals. Membership, partnership, and Sales verticals report directly to this role.

You oversee Membership and Partnerships. As a leader, you bring to life the Mandala Way and express our values through everything you do, creating a high-performance culture.

You will form and manage a team to take ownership of membership acquisition, engagement, curation, and retention and oversee all cultural programming and content in collaboration with the Head of Marketing. The network’s membership community and cultural programming provide the principal driver of membership desirability.

You will work closely with the Head of Marketing to ensure that content is amplified to drive membership desirability so that members remain highly engaged in all forms of content. You are an arbiter of taste, trends, and—where required—restraint and cultural nuance. You make decisions with sensitivity to bigger-picture impacts.

You are an inspiring leader with a spring in your step, a glint in your eye, and a fire in your belly that has come to define everything that we, as a Club and community, have become known for. You are not afraid to put yourself in the heart of the action, standing shoulder to shoulder with teams and members in support of dynamic connections and content.

MAIN RESPONSIBILITIES

TEAM LEADERSHIP AND MANAGEMENT

• Lead and manage the membership and partnerships team, fostering collaboration to drive membership acquisition, engagement, and retention.
• Analyze and structure the department to optimize workload and efficiency.
• Set clear KPIs, conduct regular check-ins, and provide robust career planning for team members.
• Cultivate a balance between commercially profitable initiatives and community-enhancing programming.

MEMBERSHIP ACQUISITION AND ENGAGEMENT ACROSS THE NETWORK

• Define a membership acquisition strategy in Singapore and align the membership and marketing teams to targets and execution. This includes setting and managing annual and ongoing budgets.
• Drive the membership team to achieve sales targets through proactive sales strategies.
• Overall accountability of community metrics:
  • Membership growth/acquisition
  • Memberships cancellations
  • Community engagement and desirability (determined by twice-annual members survey)
• Ensure membership community demographics remain in line with Group ambition.
• Overall leadership of Club Membership committees. Ensuring effective engagement and empowerment, including community curation and screening of all applicants

MANDALA CLUB’S NETWORK-WIDE CULTURAL PROGRAMMING

• Define the cultural calendar and programming strategy with the Head of Marketing. The program must align with the Club’s pillars and key topics, which will vary from location to location. This includes annual and ongoing budget setting/management.
• Work alongside marketing teams to ensure rationale, timely planning, effective execution, marketing prioritization, and quality evaluation of all activations.
• Overall accountability for member engagement in a cultural programming calendar optimized across the network, amplified as fully as appropriate, and sensitive to cultural nuance.
• Be an arbiter of taste and trends to ensure Mandala Club is constantly pushing boundaries and at the forefront of popular culture in a way that is relevant to its member base.
• Ensure seamless member/consumer communication across Club and Special Projects.
• Ensure Club programming remains in line with Group ambition.
• A principal decision-maker in significant sponsorship/brand collaboration opportunities brought to the Club via in-house or agency partners.

PARTNERSHIP

• Source new brand partnerships and sponsorship opportunities that align with the Group’s business objectives and strategy for both Mandala Club and Mandala Masters.
• Negotiate contract terms to secure sponsorship deals with clients.
• Negotiate contract terms with brand partners to ensure mutually beneficial partnership terms for those without commercial value, including but not limited to barter exchange deals like members’ perks and product sponsorship.
• Grow revenue and increase brand awareness through developing business opportunities and co-marketing initiatives.

1. Sales Strategy & Planning:

- Develop and implement sales strategies to meet regional sales targets.

- Create short- and long-term sales plans that align with Mapei's overall business goals.

- Identify new business opportunities and market segments within the region.

2. Team Management:

- Lead and manage a team of sales representatives or account managers in the assigned region.

- Provide coaching, support, and development opportunities for sales team members.

- Set clear goals and performance expectations for team members.

- Monitor performance and provide regular feedback.

3. Customer Relationships:

- Maintain and strengthen relationships with key accounts, distributors, and partners.

- Act as a liaison between customers and internal teams (technical, marketing, logistics, etc.).

- Resolve customer complaints and ensure customer satisfaction.

4. Business Development:

- Identify and pursue new customers and markets for Mapei products.

- Work closely with architects, contractors, and distributors to grow market share in the region.

- Attend industry events, trade shows, and conferences to promote Mapei’s products.

5. Product Knowledge & Training:

- Stay updated on Mapei’s product lines and new product developments.

- Conduct training sessions for the sales team and customers on product features and benefits.

- Collaborate with the technical team to ensure solutions align with customer needs.

6. Reporting & Analysis:

- Monitor sales performance through reports, KPIs, and metrics.

- Provide regular updates to senior management on sales forecasts, performance, and market trends.

- Analyze competitor activities and market trends to adjust strategies accordingly.

7. Collaboration with Other Departments:

- Work closely with marketing to ensure alignment between sales campaigns and product promotion efforts.

- Coordinate with logistics and production to ensure timely delivery of products.

- Liaise with R&D and technical support to address specific customer needs or product issues.

8. Budgeting & Financial Oversight:

- Manage the regional sales budget, ensuring cost-effective operations.

- Ensure that all sales activities comply with corporate financial policies and procedures.

This role requires strong leadership, communication, negotiation, and analytical skills, along with a deep understanding of the construction or building materials industry.

1. Identifying and developing new business opportunities: Continuously seeking out potential clients and markets for expansion to drive business growth.
2. Evaluating and analysing market trends: Staying informed about industry trends, market demands, and competitor strategies to anticipate opportunities and challenges.
3. Developing and implementing effective business strategies: Creating and executing strategies to enhance the organisation’s market position and increase its competitive advantage.
4. Promoting products and services effectively: Leveraging market insights and consumer understanding to develop targeted marketing campaigns and effectively communicate the value of products and services to clients.

The Wholesale Director for Crocs Southeast Asia is responsible for overseeing and driving revenue growth across select markets in Southeast Asia, including key markets like the Thailand, Vietnam, Malaysia, Nepal, Brunei, Bangladesh and Cambodia. This individual will work closely with country-specific distributors to optimize sales strategies, maintain brand standards, and maximize market penetration. The role requires a strong balance of leadership, strategic thinking, and hands-on operational execution. The role is based in Singapore.

Job Description:

Sales Strategy & Execution:

• Develop and implement regional sales strategies aligned with Crocs’ global objectives.
• Set annual sales goals and monitor performance across all distributor-led markets.
• Ensure sales growth targets are met or exceeded in each country within the SEA region.

Distributor Management:

• Build and maintain strong relationships with country-specific distributors, acting as a liaison between them and Crocs’ regional office.
• Align distributor activities with Crocs’ brand vision, merchandising guidelines, and retail standards.
• Monitor distributor performance and provide regular feedback to optimize operations, inventory management, and retail execution.

Market Expansion & Penetration:

• Identify and assess new business opportunities in untapped markets within SEA.
• Collaborate with distributors to execute market penetration strategies and build Crocs’ brand presence.
• Conduct regular market visits to ensure brand consistency, gather competitive insights, and assess market needs.

Forecasting & Reporting:

• Assist in forecasting process in partnership with distributors to ensure accurate demand planning
• Provide detailed sales reports and market insights highlighting growth opportunities, risks, and competitive landscapes.

Retail and Channel Development:

• Support distributors in optimizing both B&M and digital channels.
• Collaborate on store formats, merchandising, and marketing efforts to improve the customer experience.

Team Leadership & Collaboration:

• Lead and manage the team that supports distributor operations.
• Collaborate cross-functionally with marketing, product, and finance teams to ensure consistent execution across all markets.

Job Requirements:

• 8-10 years of sales experience, with at least 5 years in a senior role overseeing multi-country operations.
• Bachelor’s degree in Business Administration, Marketing, or related field; MBA is a plus.
• Proven track record of working with or managing distributors, preferably in the fashion, footwear, or lifestyle industries.
• Strong understanding of the Southeast Asian retail landscape.
• Excellent communication and relationship-building skills.
• Strategic thinking with strong execution capabilities.
• Strong business acumen, including an understanding of P&L management.
• Experience with forecasting, inventory planning, and sales analysis.
• Strong leadership and people management abilities.
• Customer focused/centric.
• Teamwork and respect for others.
• Fluency in English is required. Proficiency in a Southeast Asian language is an advantage.