Responsibilities:

• Act as the focal point between customer, operations and the wider DSC business
• Main point of contact for customers on topics of strategic and tactical relevance, especially for commercial and important operations matters
• Balance needs of the customer with needs of our operations by facilitating mutual solutions
• Manage and resolve potential resulting concerns from the customer
• Champion the overall Customer Centricity agenda to drive actions that go beyond just responding to customer satisfaction scores and measurements
• Drive Net Growth with existing customer
• Build extensive coach network in customer’s organization, gain access to decision makers and spread the word on the value we have delivered
• Be familiar with the commercial agreement and fully understand DSC’s and customer’s duties & rights. Lead related commercial negotiations based on internally aligned positions
• Diligently coordinate DSC internal commercial process related to his/her accounts, Ensures timely and accurate data entry into systems and tools required for above processes, e.g., Salesforce.com.
• Trust Operations to deliver the KPIs, but track performance and jump in when customer satisfaction is at risk

Requirements:

• Minimum 5-8 years of Contract Logistics experience preferred but not mandatory
• Commercial acumen and experience in a client-facing role
• Ability to identify and understand a stakeholder or customer's situation, feelings and motivation
• Ability to stand one's ground when dealing with tough/highly demanding stakeholders
• Exceptional communication, facilitation and presentation skills at all levels
• Operational/Solution Design/Consulting experience that involved facing customers is an added advantage
• Willingness to learn about Operations in Contract Logistics if unexperienced

We are seeking a Customer Service Specialist to join our team and serve as our company's frontline representative. The ideal candidate will possess excellent communication skills, a strong customer-centric mindset, and a passion for delivering exceptional service.

As a Customer Service Specialist, you will be crucial in ensuring exceptional customer experiences for our clients in the Marine and Oil and gas sectors. From order initiation to delivery, you will be the main point of contact, addressing inquiries, providing product information, and ensuring seamless transactions.

Responsibilities:

• Serve as the primary point of contact for customer inquiries.
• Respond promptly to customer inquiries with professionalism, courtesy, and accuracy.
• Assist customers in selecting the appropriate PPE products based on their needs and requirements.
• Process orders, returns, and exchanges efficiently and accurately.
• Provide product information, pricing, and availability to customers as needed.
• Address customer complaints, concerns, and feedback promptly and effectively, striving for resolution and customer satisfaction.
• Maintain accurate records of customer interactions, transactions, and inquiries using our CRM system.
• Stay updated on product knowledge, industry trends, and company policies to address customer inquiries and provide effective assistance.
• Identify opportunities for process improvements and contribute to initiatives to enhance the overall customer experience.

Qualifications:

• Bachelor's degree or any equivalent. additional education or certification in customer service is a plus.
• Previous experience in customer service, preferably in a similar industry or environment.
• Strong interpersonal and communication skills, both verbal and written.
• Exceptional problem-solving abilities and a customer-centric mindset.
• Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Attention to detail and accuracy in data entry and order processing.
• A positive attitude, patience, and empathy when interacting with customers.
• Flexibility to work occasional evenings, weekends, or holidays as needed.

Join our team and be part of our mission to deliver high-quality PPE products and outstanding customer service to our valued customers.

At NUS Singapore, our people are the driving force behind our success. We pride ourselves on fostering a vibrant and inclusive community of talented individuals from diverse backgrounds.When you join NUS, you become part of a community of passionate individuals who are dedicated to driving innovation and change in education, research, and service. Our culture of inclusivity and entrepreneurship means that you’ll have the freedom to explore your ideas and make a meaningful impact. Your career at NUS is more than just a job - it’s a transformative experience that will shape your personal and professional growth.Explore the link provided to learn additional details about the available job opportunity:

https://career44.sapsf.com/sfcareer/jobreqcareer?jobId=24432&company=nationalunP2

Job Highlights

• Performance Incentives
• Gross Salary: $4,000 and above achievable with successful sales performance
• Hybrid Working Model
• Birthday Leave + Medical Benefits

Job Responsibilities

• Meet sales goals and contribute to month-over-month growth
• Possess in-depth product knowledge and be able to deliver a presentation of our solutions
• Take inquiries and requests from customers and address their needs
• Maintain accurate customer’s records and recommend the right products for them
• Represent our brand in a professional, successful manner that results in a positive customer experience
• Coordinate with other members of the team to ensure company standards are being met
• Any other duties as assigned

Job Requirements

• Performance-driven and a team player
• Excellent verbal and written communication skills
• Good interpersonal skills
• Able to communicate with Mandarin speaking customers
• Singaporeans only

As a Finance Manager, you will play a key role in overseeing and managing financial operations within your assigned region, including consolidation responsibilities. You will be responsible for ensuring financial compliance, analyzing financial performance, providing strategic financial guidance, and overseeing the consolidation of financial data across the region. This position requires a strong understanding of finance, excellent analytical skills, and the ability to work collaboratively with various stakeholders.

Responsibilities

Financial Reporting:

• Prepare accurate and timely financial reports, including P&L statements, balance sheets, and cash flow statements.
• Lead the consolidation of financial data from multiple entities.
• Ensure compliance with accounting standards, regulations, and company policies.

Budget Management:

• Monitor and control regional budgets, providing insights into variances and recommending corrective actions.
• Work closely with department heads to align budgetary goals with operational needs.

Risk Management:

• Identify financial risks and opportunities within the region, proposing strategies to mitigate risks and capitalize on opportunities.
• Implement and monitor internal controls to safeguard company assets.

Collaboration:

• Partner with other departments, including sales, operations, and supply chain, to align financial goals with overall business objectives.
• Provide financial insights and guidance to support decision-making at the regional level.

Audit and Compliance:

• Coordinate and manage external audits, ensuring compliance with regulatory requirements.
• Implement and enforce financial policies and procedures to maintain high standards of financial integrity.

Consolidation Leadership:

• Oversee the consolidation process, ensuring accuracy and completeness of financial data across the region.
• Collaborate with finance teams in different entities to streamline consolidation procedures.

Team Leadership:

• Lead and develop a regional finance team, providing guidance and support for professional growth.
• Foster a collaborative and results-oriented work environment.

Qualifications:

• Bachelor's degree in Finance, Accounting, or a related field. MBA or CPA is a plus.
• Solid experience in finance manager, preferably from the distribution industry.
• ERP Implementation experience is a plus.
• Strong understanding of financial regulations, accounting principles, and financial analysis.
• Excellent communication and interpersonal skills.
• Proficient in MS Office suite especially MS Excel (Pivot, V-Lookup) and PowerPoint
• Proficiency in ERP system ie Navision/Business Central.
• Well organized, meticulous, analytical and can work independently.
• A team player who can deliver under tight deadlines

Freight Forwarding Junior Sales" $2,500 to $3,000 (Singaporean/SPR only)

Work Location: Pandan Crescent.

Requirements: No experience can apply.(OJT PROVIDE)

Responsibilities:

・Visit customers and make telephone appointments.

・Prepare quotations and cost management.

・Billing.

・Negotiate rates with carriers and NVOCCs.

・Provide weekly progress updates on performance and activity outcomes.

・Proposals for import/export schemes with bonded duties and tax reduction/exemption.

・Maintain ISO documents related to the department.

・Liaising with Customs, IRAS, etc.

・Support IMP/EXP team duties.

・Other duties related to Freight Forwarding Sales.

De Bar Essentials is on the lookout for an energetic and seasoned Business Development Manager to spearhead our growth and expansion efforts. The successful applicant will take charge of uncovering fresh business prospects, forging strategic alliances and amplifying our footprint in the retail domain. This position demands a forward-thinking, outcome-driven professional who possesses robust leadership abilities and a zeal for propelling business advancement.

1) Forge new business opportunities to boost company growth and profitability.

2) Cultivate and maintain strategic partnerships with stakeholders within the retail and hospitality sector.

3) Analyse market trends to guide the development of business models that respond to changing consumer needs.

4) Expand the company's footprint in the retail sector, promoting our diverse range of quality products.

5) Lead and motivate teams to achieve set objectives, reflecting the company's dynamic growth aspirations.

• Strategic Planning and Analysis

• Sales and Marketing Expertise

• Financial Acumen

• Relationship Management and Negotiation

• Leadership and Project Management

Be a Part of Something BIG!

Are you an ambitious go-getter with a knack for driving sales and forging strong partnerships? Look no further! We are currently seeking a dynamic individual to join our team as an Assistant Manager, Upstream. In this role, you'll be at the forefront of our organization's growth, responsible for both nurturing existing accounts and blazing trails to acquire new ones.

Make an Impact by

• Identify collaborations and opportunities in foreigner workers and inbound travellers to drive sustainable channels and incremental sales.
• Explore, support and establish new business, manage existing clients and/or identify areas of improvement to meet sales quotas.
• Hands-on involvement with NGOs and Alliance Partners to drive sales engagement activities with our customers.
• Support stakeholder management with key partners to drive organic growth.
• Serve as the key point of contact for all customer account management matters.
• Analyze sales data to optimize sales effectiveness.
• Able to work closely with cross functional units to plan, develop and execute business campaigns and events.

Skills for Success

• Min Diploma in Business or Marketing
• Experience in Channel Sales Management, Digital Sales, Partnerships, Project Management or Business Development is a bonus
• Proficient in MS Office/IT applications is a plus
• Demonstrated sales skills and proven ability to successfully sell and achieve a targeted result.
• Excellent presentation and negotiation skills.
• Must be a self-starter who can take the initiative to achieve results through innovation.
• Strong written and verbal communication.
• Ability to stay flexible in a fast paced, changing environment.
• *Entry level graduates are welcome to apply.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

PRODUCT AREA

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

JOB DESCRIPTION

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

Qualifications

JOB RESPONSIBILITIES

• Own and manage Scaled Abuse review of Pert, Pert-Lite, and Executive escalations, driving consensus across all stakeholders in close coordination with Rapid Response.
• Develop deep knowledge of Scaled Abuse policies to ensure faster, more efficient resolution.
• Ensure that all escalations are triaged, tracked, investigated, resolved, and communicated accurately using internal tools and systems. Manage or assist in conducting reviews to capture lessons-learned and post-mortems, and ensure regular follow-up.
• Serve as Incident Response Manager for high-priority escalations and events from intake to execution to closure.
• This role may be exposed to review graphic, controversial, and offensive video content during team escalations in line with YouTube’s Community Guidelines, with a focus on adversarial abuse.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
• Ability to work non-standard, on-call rotation work hours, including weekends.

PREFERRED QUALIFICATIONS

• Experience in escalation management, adversarial abuse fighting, and reviewing online content.
• Excellent analytical skills with solid knowledge of SQL.
• Ability to understand detection and tooling systems.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
• Excellent written and verbal communication skills to drive consensus across stakeholders, record decisions, and share outcomes.
• Excellent drafting skills, including translating complex policies into concise summaries.

Job Duties and Responsibilities:

· Lead operation team in frontline to provide each customer with a wonderful dining experience.

· Be Din Tai Fung brand ambassador, upholding our brand philosophy and company values by demonstrating excellent customer service and maintaining good customer relationships

· Engage with customers through checking on their dining experience, making recommendations and gathering feedback to provide service enhancement to customer

· Handle and resolving guest enquires and feedback (In Outlet, Phone, Feedback Form and Email) promptly

· Initiate and handle the post feedback investigation process and propose preventive actions

· Preparation of Customer Care Memos

· Other duties involve assisting the outlets in charge of operation matters

Requirements:

· Able to work in a fast paced and customer focused environment

· Able to work under pressure and keep to deadlines given

· Able to function efficiently in a team setting and also independently

· Able to resolve customers issues promptly and to customers’ satisfaction

· Good interpersonal, communication, writing and listening skills

· Meticulous

· Proactive to perform job duties and assignment

Summary

We seek a passionate and experienced Retail Marketing & Sustainability Manager to elevate our retail operations, champion sustainable practices, and enhance our brand image. This dynamic role blends hands-on retail management with a strategic sustainability focus. You'll oversee customer-facing operations while guiding the company towards greener practices through research, recommendations, and implementation.

Responsibilities:

Retail Operations Management

· Oversee daily retail store operations, ensuring smooth and efficient processes.

· Recruit, train, and supervise a high-performing retail team.

· Develop and implement staff schedules (rosters) to optimize workforce coverage.

· Maintain store aesthetics, visual merchandising, and adherence to Standard Operating Procedures (SOPs).

· Address customer queries and concerns in a timely, professional manner.

Sustainability Leadership

· Design and implement a sustainability roadmap for the company, outlining goals and strategies.

· Research and identify sustainable solutions applicable to the retail environment (e.g., energy efficiency, waste reduction, sustainable materials).

· Recommend sustainability initiatives to management, providing cost-benefit analysis and impact projections.

· Build relationships with sustainability vendors, partners, and organizations.

· Track and measure the effectiveness of sustainability programs, reporting progress to management.

Marketing Support

· Collaborate with the marketing to develop campaigns that highlight the company's sustainability commitments.

· Oversee in-store marketing and promotional materials.

· Contribute to the overall brand image and messaging of the company.

Qualifications:

· Minimum of 5 years of experience in a retail management role.

· Bachelor's degree in Business, Marketing, Sustainability, or a related field preferred.

· Demonstrated knowledge of sustainability principles and practices.

· Proven success in staff development, team building, and leadership.

· Excellent communication and interpersonal skills.

· Ability to multitask, prioritize, and work independently in a fast-paced environment.

To Apply:

Please send your resume and a cover letter outlining your relevant experience and interest. Specifically, we would like candidate to demonstrate a passion for retail and some understanding of sustainability initiatives.

We are an equal opportunity employer and value diversity in our team.

We are in search of a proficient and knowledgeable Transport Operations Manager to lead our transport and logistics division. The desired candidate will possess a solid track record in managing transportation with an emphasis on enhancing fleet efficiency, guaranteeing prompt deliveries and upholding adherence to regulatory standards.

1) Oversee the entire fleet operation, ensuring vehicles are properly maintained, schedules are efficiently planned and routes are optimised for cost-effectiveness and timely delivery.

2) Ensure all transportation activities comply with local, national and international regulations & standards. Implement safety protocols for the fleet, warehouse operations and staff.

3) Manage warehouse logistics, including storage optimisation, inventory accuracy and coordination of inbound and outbound logistics.

4) Develop and execute strategic plans to enhance transportation and warehouse operations, focusing on scalability and supporting business growth.

5) Monitor key performance indicators (KPIs) for transportation and warehouse operations, analyse data to identify trends or areas for improvement and report to senior management.

Fleet Management and Optimisation

• Regulatory Knowledge

• Leadership and People Management

• Strategic Planning and Execution

• Analytical and Problem-Solving Skills

Singapore Raffles Music College (SRMC) is a leading institution committed to nurturing creative talents and professionals in the music, dance, and creative arts scene. We believe in the transformative power of arts education and are dedicated to excellence in preparing our students to become leaders in their respective fields. Join our mission to inspire the next generation of artists and musicians in a work environment that is fun, fast-paced, and focused on outcomes.

Your Role:

We are seeking a dynamic and results-oriented Marketing Manager/ Assistant Manager to lead our marketing team. This is a pivotal role responsible for developing and executing innovative marketing strategies that promote our college, drive student enrolment, and enhance our brand presence both locally and internationally.

Key Responsibilities

• Strategic Leadership: Develop and implement comprehensive marketing strategies that align with SRMC's goals.
• Team Leadership: Guide and inspire the marketing team, cultivating an atmosphere of creativity, productivity, and teamwork, with a strong focus on results and outcomes.
• Campaign Management: Design and execute effective multi-channel marketing campaigns that engage our target audiences and achieve measurable outcomes.
• Data Analysis: Utilize analytics to guide marketing decisions, measure campaign effectiveness, and optimize strategies for maximum ROI.
• Content Creation: Oversee the creation of compelling content across various platforms to build brand awareness and community engagement.
• Stakeholder Collaboration: Collaborate closely with academic departments, administrative teams, and the content production team to ensure cohesive brand messaging and strategic alignment across all marketing initiatives.
• Oversee the daily operations of the marketing department, ensuring smooth execution of strategies and tasks with a fast turnaround time, all while maintaining a focus on achieving targeted outcomes.

What We're Looking For

• Bachelor’s degree in Marketing, Communications, or a related field.
• At least 5 years of marketing experience, with a proven track record in a managerial role.
• Strong leadership skills, with experience managing a team.
• Expertise in digital and non-digital marketing strategies, including content marketing, social media management, event planning, and traditional marketing approaches to drive engagement and achieve marketing objectives.
• Creative and analytical thinker with a data-driven approach to marketing.
• Excellent communication and interpersonal skills.
• Familiarity with the arts and education sector is highly desirable.

If you're passionate about the arts and have the skills to lead our marketing efforts, we'd love to hear from you. Join us at SRMC and help us inspire the next generation of creative talent. We look forward to your application!

Why Join Us?

• Dynamic Work Environment: Thrive in a culture that is creative, fast-paced, and dedicated to excellence
• Career Growth: Enjoy opportunities for professional development and advancement in a leading arts education institution
• Impactful Work: Play a key role in shaping the future of arts education and making a meaningful impact on students’ lives

Main responsibilities

• Drive profitable sales growth on existing customers
• Secure new business from existing customers and hunt for new customers.
• Build sales pipeline and secure sales growth
• Collaborate closely with Customer Services to secure growth on existing accounts, and secure an account team approach
• Collaborate closely with commercial team to secure that customer deals are profitable
• Together with Sales Manager set and reach ambitious targets for own customer portfolio
• Secure full compliance with CTI-Maritec sales governance for own portfolio
• Ensure accurate and updated information on own accounts in Salesforce
• Contract management, make sure accounts adhere to all terms, including credit
• Develop sales plans for own client portfolio
• Work closely with the Commercial team to increase sales and develop strong customer relationships
• Secure multilevel entry points with own accounts
• Implement and follow up on campaigns/offers
• Collaborate closely with the Credit team, monitoring and taking corrective actions when needed
• Responsible for ensuring all client accounts have credit approval limits in place in accordance with the Credit Policy and DLA.
• Responsible for credit collections and credit risk management related to client portfolio.
• Co-ordinate for all NDT Testing Business including Quote preparation, NDT testing Plan confirmation, co-ordination with Client.

Accountabilities

This position will be measured:

• Agreed sales targets
• Designated Accounts’ sales growth
• Account profitability
• Customer face time (Sales calls)
• Compliance with CTI-Maritec Sales Governance
• Total Accounts Receivable and Customer Credit Time
• Customer credit exposure against credit exposure approval limits
• Overdue debt percentage

Qualifications

Mandatory requirements

• Bachelor degree. Lack of formal education can be compensated by relevant experience.
• Preferably international sales experience (Prefer to have shipyard and NDT experience)
• Experience from negotiating with customers
• Proven communication skills and a good command of the English language (verbal and written)
• Proven track record of establishing and maintaining relationships with customers
• Ability to work independently by planning and organizing own work
• Ambitious and a strong desire for success with a commercial mindset
• Able to meet deadlines through good time management and allocation of priorities
• IT literate, with experience from working with excel, MS office, CRM systems etc.
• Highly structured
• Good time management & allocation of priorities
• Results oriented

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Formulate strategic and operational objectives
• Manage budgets and forecasts
• Planning & scheduling Cold-chain Logistics (warehousing/transportation/loading & unloading, optimization of route planning/external storage, pick & pack operations, and 3PL/Shipment logistic)
• Recruit, train and supervise staff
• Perform any other ad-hoc duties assignments

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The role will focus on providing analytical and strategic guidance to Mediacorp brand owners with the primary objective to drive youth audience engagement effectively, with a particular focus on short-form video (TikTok). The role will work with multiple social media brands owners, bridging the gap with platform strategies and expertise, to shape the brands content and audience engagement directions.

Responsibilities

• To set the direction and drive growth of Mediacorp's social medial brands to engage young audiences across digital platforms.
• Maintain, develop and optimise social media platforms audience engagement strategies.
• Conduct analysis using internal and external data (e.g. audience engagement, market and industry), define key performance indicators to derive insights that will drive business decisions.
• Develop deep understanding of TikTok platform, analysing content and industry trends and communicate insights in a comprehensible way to brand owners.
• Conceptualise, build, manage and maintain dashboards that the team can use to extract data and insights for channel management.
• Staying on top of the latest social media trends, identify opportunities to improve and youth audience engagement. Proactively identify and make recommendations on content and social channel engagement.
• Work effectively with cross-functional teams, driving results through extracting actionable insights for all content stakeholders and assist in managing the social platform relationships.

• Diploma / Degree in Mass Communication, Digital Marketing or any related discipline.
• At least 8 years of working experience.
• At least 2 to 3 years working experience in social media platform management.
• Experience of best practices for social media platforms.
• Experience analysing and deriving meaning from unstructured datasets.
• Experience in Data Visualisation tools, such as Power BI is a plus.
• Demonstrated problem solving experience with experience driving and delivering action based on data-driven insights and recommendations from data analyses.
• Experience in short form content development is a plus.
• Good written and verbal communication skills.
• Able to work in a dynamic, fast-paced environment and under pressure.
• Strong organisational and multitasking abilities.
• A strong understanding of what drives digital content on social media and how it should be presented.
• A broad and deep knowledge of digital content and social media trends.
• Manage projects independently and work collaboratively.
• Driving Execution.

Business Development Manager

Job Description:

Applied Angstrom Technology (“AAT”) is a start-up semiconductor equipment company with our headquarter in Singapore. Our company was founded by two professionals and has grown a team of experienced, dedicated, and passionate individuals. AAT has the mission to be the world-class process technology provider in the Angstrom era for 3D device manufacturing and to build an ecosystem in equipment design, manufacturing, and component/material supply chain in US and Singapore.

Now our recruiting team is looking for a motivated Business Development Manager in Singapore. The Business Development Manager will play a vital role in driving the organization's growth by identifying and developing new business opportunities, building and expanding the company's presence.

Job functions:

The ideal candidate shall be able to perform the following:

· Opportunity Identification: Research and identify new business opportunities, including new markets, growth areas, partnerships, and ways to reach existing markets.

· Relationship Building: Foster and develop relationships with clients, stakeholders, and other partners.

· Sales Strategy: Develop and implement a strategic sales plan that expands the company’s customer base and ensures its strong market presence.

· Proposal Management: Lead the creation of business proposals and presentations.

· Negotiations: Negotiate contracts, terms, and conditions with partners and customers.

· Market Analysis: Keep abreast of market trends, competitor activities, and customer needs.

Qualifications:

· Bachelor's degree in business, marketing, or a related field is required. A master's degree is a plus.

· Proven experience as a Business Development Manager or a related role is preferred.

· Strong market knowledge and understanding of semiconductor industry trends, preferred with technical background.

· Excellent communication, negotiation, and leadership skills.

· Ability to build rapport and forge strategic partnerships.

Locations:

One-north, Singapore

Madam Partum is a leading Pre-Partum and Post-Partum care specialist in Singapore. We harness the effectiveness of meridian massage (TCM Tuina) to help mothers achieve a complete & wholesome recovery.

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

In the face of rising global health crises such as COVID-19, a rapidly aging population and increasing healthcare consumption and costs, we have to be able to leverage on healthcare data to drive decisions and improvements to care quality, delivery, and value.

You will be part of a team that develops strategies and supporting policies to facilitate the discovery and exploitation of health technology and healthcare data. This team also develops frameworks to govern and manage the security and protection of data. Within the constantly evolving regulatory and policy space of technology, you will be working in a fast-paced and dynamic environment that requires managing multiple priorities and stakeholders with complex needs at the same time.

What you will be working on

• Formulate policies and frameworks to guide the Health Data Strategy to use of data enhance MOH’s management and exploitation of health data to achieve our policy, clinical and operations goals

• Review and refine on-going programs and efforts to empower stakeholders and increase ownership of data security and data protection risks and compliance.

• Assisting with data request evaluations and processes, including personal data protection impact assessments, data security risk assessments

• Resolving ad-hoc stakeholder queries on data governance issues

• Consolidate, track and report progress of data security and protection programmes.

• Collaborate with stakeholders to formulate approaches to protect data and to update senior management on data protection and risk mitigation.

What we are looking for

• Minimum of 5 years experience in data, preferably in the healthcare and/or public sector.

• Bachelor degree in Computer Science, Health Sciences, Health Informatics or related field.

• Experience in developing and implementing strategies and policies. Strategic thinking to reimagine Health Data Strategy as well as an ability to work through the operational details needed to implement the strategy

• Meticulous, able to work with granular data.

• Good understanding of the use of data in a healthcare environment.

• Excellent command of the English language with strong written and oral communication skills.

• Ability to engage stakeholders and balance conflicting demands, while managing their expectations

• Critical thinking and creative problem-solving skills

What would be advantageous for you to have

• A collaborative and curious mind-set to bring fresh perspectives to the team.

• Proactive attitude and appreciation for uncertainties and open-ended problems.

We are pleased to share that Eu Yan Sang International (EYSI), one of Asia’s leading Traditional Chinese Medicine (TCM) companies, has made a substantial investment in Chien Chi Tow. Together, we aim to offer an expanded range of services and products, anchored in our continuous promise as an ongoing commitment towards expanding the health and wellness sector for our consumers.

Join our incredible team at Chien Chi Tow Healthcare, where we know that it is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At Chien Chi Tow, we are driven by a shared purpose – It is our collective desire to see our staff grow and shine as we journey towards our shared vision of delivering seamless, holistic and multi-disciplinary through the efficacy of Traditional Chinese Medicine (TCM) care to the patients and community as the leading TCM company in Singapore since 1969, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at Chien Chi Tow will be profound, regardless of the role you take up with our growing team. Some of our people's priorities in the years ahead include strengthening our CARE Culture, promoting well-being and mental health of staff and equipping our staff with skills and knowledge to transform care in a changing health and wellness environment. In this role,you will be a proficient HR advisor who builds strong partnerships with the senior leaders and the Executive team to develop and execute the People Strategies.

Responsibilities

Manpower Planning, Talent Acquisition/Retention & Operations

● Forecast staffing needs and the projection of yearly manpower budget

● Establish clear understanding of the hiring requirements of the Business Units and work closely with on the hiring of talents and appointment/re-appointment of staff on a timely basis.

● Manage hiring / resignation related activities and existing staff support

● Communicate and advice to medical leaders/staff regarding HR policy & procedures, with support by Shared Services ● Responsible for all HR operational matters/processes

● Actively identify gaps and opportunities where people-related risks can be minimised and influence solutions/outcomes

Compensation & Benefits

● Coordinate and assist the promotion exercise annually by gathering information to support compensation review and address various level staff’s queries on compensation matters, with support from Executive & Ops team

Talent Management, Succession Planning and Employee Development

● Partner BUs/team leaders and provide recommendation in annual talent identification and succession planning exercise and provide recommendation for targeted development for staff, talents and potential successors

Employee Relations, Engagement & Change Management

● Be a facilitator and HR advisor to senior leaders in managing matters pertaining to industrial relations, employee grievances, conduct and discipline.

Performance Management

● Partner HODs/Head of Division, providing advice and guidance in the staff performance management

● Provide advice to staff on performance appraisal exercise

● Establish strong partnership with the business units to drive organisational effectiveness while implementing HR programmes and initiatives

Requirements

● Degree with at least 5-8 years of relevant working experience in the Human Resources function.

● Experience in TCM health and wellness industry would be advantageous.

● Post-graduate diploma in human resource management or IHRP Certified Professional (IHRP-CP) would be advantageous

● Good Knowledge of Employment Act and Labour Laws

● Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels, in both spoken and written English and Chinese

● Demonstrates flexibility and adaptability according to changing needs and priorities

● Collaborative and is comfortable working in a matrix structure with multiple priorities

● Resourceful and possess strong initiative to drive changes

● Ability to work independently as well as be active team members within and across the HR team.

● Candidates with prior experience in managing small teams would have an added advantage; appointment will commensurate with candidate’s experience.

CD Plus A is a leading commercial Interior Design firm with over 30 years standing in Singapore and regionally. We are currently in need of a Senior / Project Manager to play a pivotal role in our project team.

The project work to be undertaken focuses mainly on Corporate Offices projects – new and renewed.

Essential Function

Responsible for implementing and completing the project on time, within budget and in accordance with technical requirements. He / She shall also be a brand ambassador.

Responsibilities

• Delivering projects from inception to completion
• Preparing site assessments, due diligence, meeting minutes and progress reports
• Communicate and coordinate among Clients, vendors and team members
• Plan the work schedule and efficiently organize the site facilities in order to meet an agreed program of deadlines
• Shall be responsible for the EHS implementation and performance of the project on site
• Create and maintain comprehensive project documentation and communication plan
• Conduct and chair weekly technical meeting
• Manage changes to the project scope, project schedule, and project cost

Qualifications / Experience

• Minimum 5 years of experience in corporate office interior design and fit out.
• Good knowledge on project processes and timeline management (eg. managing landlords, permits application and approvals etc)
• Good communication and interpersonal skills to manage client's expectations
• Excellent organizational skills and the ability to multi-task and to work within a team structure.
• Positive attitude with a strong aptitude for learning.
• Excellent written and spoken communication skills
• Fast learner and Critical thinker

Company Overview:

Paratus Sciences (www.paratussciences.com) is a biotech startup dedicated to improving human health through an understanding of bat biology. We focus on identifying and developing groundbreaking therapeutics for a myriad of diseases by unlocking the secrets of the bat genome. The company received $100 million Series A financing in 2021.

In addition to powered flight, bats have evolved the ability to control inflammation, tolerate viral infection, resist cancer, accept extreme diets, and live exceptionally long lives for a mammal of their size. However, the elusive lifestyle of bats coupled with a lack of scientific tools and reagents has made the study of these extraordinary animals difficult and slow going. We are developing the tools and methods necessary to understand the extreme and unique attributes of bat biology and apply these insights to identify and develop new therapies to address some of the most challenging health issues facing humankind.

Position Overview:

Paratus Sciences is looking for an R&D Project and Operations Manager to join us at our Singapore site. Reporting to the Site Head and VP of Discovery Research, the focus for this role will be project management support for the R&D team, and managing site operations. The ideal candidate will have a background in the Life Sciences and experience in the biotech and drug discovery sector. You will collaborate closely with the Site Head and R&D team to coordinate the successful execution of R&D projects, optimize processes, and oversee operational aspects of the site. We are seeking a committed and collaborative team member who will thrive in a dynamic culture.

Responsibilities:

Project Management (primary responsibility)

• Serve as a coordinator on cross-functional teams to drive the successful execution of R&D projects.
• Develop and maintain project plans, timelines and milestones to track progress and ensure alignment with company goals.
• Facilitate communication and collaboration among team members, stakeholders, and external partners to align project goals and priorities.
• Identify and mitigate project risks, resolve issues, and ensure timely delivery of project deliverables.
• Coordinate project planning, scheduling, and milestone tracking to ensure timely delivery of project objectives.
• Create and maintain accurate and up-to-date project documentation, including project plans, meeting minutes, and progress reports.

Operations Management (secondary responsibility)

• Oversee day-to-day operational activities to ensure efficient and effective functioning of the Singapore site.
• Manage site operations, including the coordination with facilities management, IT, and corporate services.
• Develop and implement operational processes, policies, and procedures to optimize workflow and productivity.

Budget and Resource Management

• Work closely with management to develop and manage project budgets, forecasts, and expenditures.
• Monitor resource allocation and utilization to maximize efficiency and cost-effectiveness.
• Identify opportunities for cost savings and resource optimization while maintaining high-quality standards.

Qualifications and Skills:

• Bachelor's, Master’s or PhD degree in the Life Sciences or a related field; advanced degree or certification in project management (e.g., PMP) is preferred.
• Minimum of 3 years of experience in project management within the biotech industry. Experience with operations management or related roles is a nice to have.
• Proven track record of successfully managing cross-functional teams and projects from conception to completion.
• Strong organizational, analytical, and problem-solving skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Excellent communication, interpersonal, and leadership skills with the ability to build effective relationships and influence stakeholders at all levels.
• Proficiency in project management methodologies, software and other relevant tools.
• Experience in budget management and reporting would be considered a plus.
• Team player with a positive, proactive, can-do attitude.

Product Manager

The Company

Willowmore Pte Ltd(www.willowmore.com.sg) is a technology company based in Singapore. We began with providing B2B solutions in keyless, smart access control for enterprises and facility owners to safeguard their critical infrastructures and facilities. Over the years, we have expanded our capacity to include video surveillance and analytics, IOT devices and sensors, to become a key provider of A.I. enabled Integrated Facility Management.

The Job

We are seeking a dynamic and experienced Product Manager to join our team. As a Product Manager, you will be responsible for managing the productization and implementation aspect of our product roadmap, focusing on transitioning from development to market launch. You will collaborate closely with cross-functional teams including engineering, design, marketing, and sales to drive product innovation and growth. You will work closely with the CTO to ensure product strategy aligns with technical feasibility and long-term vision.

The Responsibilities

· Define and prioritize product features with continual enhancements based on market research, customer feedback, and business objectives.

· Work closely with engineering teams to ensure timely and high-quality delivery of product releases and support features.

· Collaborate with design and UX teams to create intuitive and engaging user experiences.

· Analyse data and metrics to track product performance and identify areas for improvement.

· Develop and maintain pricing plan, keep abreast of the competitive landscape and industry trends.

· Serve as the contact point for product-related inquiries and feedback from stakeholders.

The Requirements

· Bachelor’s degree in computer science, IT, Electrical and Electronic preferred.

· > 5 years working experience in managing and launching software products.

· Strong technical background in software development framework, methodologies, and best practices.

· Good knowledge of IOT products, sensors and smart devices would be an advantage.

· Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

· Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.

The Opportunity

You will be working in a dynamic, challenging and technology driven environment, driving the product road map of the Company. This is a leadership position; you will be a core member of the management team and be given the opportunity to build and manage your team. If you are passionate about navigating uncharted waters, self-motivated and versatile, this is an excellent opportunity to grow personally and professionally.

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• Oversees the finance, accounting and tax matters
• Prompt AR collection and AP scheduling of payments
• Monthly review and closing of consolidated accounts
• Preparation of SGX announcements half and full year results
• Preparation of Budgeting & Cash flow projections for the group
• Liaise with auditors and tax agents and bankers
• Any Ad-hoc duties assigned by Management

Requirement

• Preferably CA/CPA Holder
• Preferably with audit experience, Big 4 prior experience preferable
• At least 5 years of experience in similar capacity in listed companies
• Able to commence on short notice
• Able to work within tight reporting deadlines under a fast paced environment

Interested applicants, please send in detailed resume, including your last drawn/ current & expected salaries to HR Department

Responsibilities

1. Develop maintenance plans and schedules for inspection, testing, repair (local and overseas) and predictive maintenance of equipment and systems
2. Verify that recommended repair works for equipment and system failures are implemented
3. Review recommended repair works including overseas and solutions to address equipment and system failures
4. Lead root cause analysis of equipment and system failures and malfunctions, and develop reports
5. Review testing, maintenance and repair records to evaluate impact of trends, and potential malfunctions and solutions

Responsibilities

1. Develop maintenance plans and schedules for inspection, testing, repair (local and overseas) and predictive maintenance of equipment and systems
2. Verify that recommended repair works for equipment and system failures are implemented
3. Review recommended repair works including overseas and solutions to address equipment and system failures
4. Lead root cause analysis of equipment and system failures and malfunctions, and develop reports
5. Review testing, maintenance and repair records to evaluate impact of trends, and potential malfunctions and solutions