Endress+Hauser is a global leader in measurement instrumentation, services, and solutions for industrial process engineering. We provide process solutions for flow, level, pressure, analytics, temperature, recording and digital communications, optimizing processes in terms of economic efficiency, safety & environmental impact.

Our customers come from various industries, including chemical, food & beverage, life sciences, power & energy, mining, minerals & metals, oil & gas, and water & wastewater. Although we employed close to 16,000 individuals worldwide, we remain a family-owned company and family-owned companies are different. We believe that competent and motivated employees are the crucial factor for future success.

Become part of our team and write the next chapter in this success story with a career at Endress+Hauser, the "Partner for Process Improvement".

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager.

The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center
• Responsible for coaching, mentoring, and developing the Inside Sales Engineers
• Ensure strategic alignment of the local organization with the group strategy.
• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder
• Lead & drive the Customer Experience Management (CXM) program.
• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.
• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.
• Establish communication channels through which E+H Customers can reach out to us easily and effectively.
• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.
• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.
• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.
• To work with respective stakeholders to grow E+H Digital business.
• To work closely with External Sales in a team approach to serving the customers.
• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.
• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.
• Good understanding & operationally strong on processes for costings, quotations and proposals using CEP, SAP system.
• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.
• Any other tasks might be required by the Company to support the business strategy.

Requirements

· Work Experience in MNC and similar industry will be an advantage

· At least 3 years of relevant management experience

· Experience in managing and leading teams in a dynamic work environment

· Knowledge of relevant products and industries

· Technical knowledge of process automation and instrumentation

· Knowledge of SAP and Salesforce

Responsibility:

• Build overall Release plan
• Coordinate releases with various stakeholder teams (e.g infra, security etc) for the release dates
• Approve Release plan
• Change access board (“CAB”) approval
• Go / No decision facilitation
• Coordinate deployment into production with AMS release management
• Coordinate with relevant teams to ensure release changes are merged into other in flight code branches
• Configuration and version management of the releases
• Coordinate handover of release to AMS and release closure

Required Exp:

• 10+ Years including 5+ years in Telecom BSS domain
• Release Management– especially with CPQ, OM, Catalog, CRM, Marketing Management, Channels - Lead to Order, Order to Activate etc.

Required Skills:

• Delivery/Release management experience,
• Knowledge of CD/CI
• Experience in working with DevOps and Agile methodologies
• Team management skills
• Good understanding of application infrastructure, system architecture, and operating system

Position Summary

The incumbent will be responsible for overall management of the Quality Control (QC) Laboratory services and their related support teams. With extensive knowledge of compliance requirements relating to the QC function together with excellent verbal, written, and interpersonal communication skills the incumbent will need to be action-orientated, agile with respect to change management and a strong leader for the quality culture of the Laboratory and the site to achieve the site Quality Control operational objectives. Key accountabilities include:

• Lead, coach and develop a team of QC Managers, supervisors and their related laboratory teams ensuring that analytical (physical, chemical and microbiological) testing, data review activities and Laboratory equipment and systems on site comply with site Standard Operating Procedures (SOPs) and are performed in a safe and reliable manner to support manufacturing operations at the site and across all shifts.
• Ensure that the quality systems in the Laboratory are continually audited with new requirements implemented and all QC related operations comply with Good Laboratory Practices (GLPs), Good Documentation Practices (GDPs), current Good Manufacturing Practices (cGMPs) and Pfizer Quality Standards (PQS).
• Deploy and use Imex "way of working" for day to day operations, problem solving, escalation and continuous improvements.

Responsibilities:

• Responsible for developing and managing integrated Quality Systems and providing technical support and advice on Quality Control matters to other areas within the site: Production, Procurement, Supply Chain, Warehouse, and Process Development.
• Responsibility of setting up and implementing QC Laboratory quality systems and strategies for developing and implementing monitoring systems to collect, collate and present information on Quality Control Laboratory for performance management and bench marking. This includes review and approval of Standard Operating Procedures (SOPs) and periodic review processes.
• Responsibility for QC personnel management, QC project management, and ensuring that quality risks associated with the QC Laboratory operations are correctly assessed, identified and managed.
• Plan and track Quality Control objectives, timelines, priorities, and resources.
• Develop, write and present business cases for equipment, staff resources and service developments.
• Manage and ensure the provision of chemical and microbiological analytical services to internal/external customers to ensure that all starting materials/water samples/intermediates and final products are analyzed and tested according to the stipulated quality and regulatory requirements so as to provide accurate test results for correct GMP usage decisions.
• Develop and manage the operating budget and capital expenditure proposals for the laboratory to ensure achievement of operational targets.
• Ensure a safe working environment for the laboratory. Lead initiatives to improve safety performance and colleague engagement. Perform investigation related to EHS (as needed).
• Ensure that the laboratory equipment are qualified to meet regulatory standards, well maintained and in good working order.
• Work closely with the relevant process owners (i.e. Production, Procurement, Supply Chain, Warehouse, Process Development) for the introduction of new starting material sources.
• Manage and provide oversight of the strategy and execution of Analytical Method Transfer Exercise (AMTE) from other Pfizer sites and Centre functions for new products introduced to the site. This involves the development / validation / verfication of new /existing analytical methods for testing starting materials, process intermediates, APIs and plant cleaning samples.
• Lead and/or contribute to the implementation of the site and corporate projects in line with specifications and budget allocation.
• Promote use of Right First Time (RFT) methodologies and root cause analysis tools for analytical trouble shooting, safety and Continuous Improvement Projects (CIP). Using Statistical Process Control (SPC) methodologies for improving efficiencies and cost.
• Ensure the product stability programs are managed and testing data (including stability data) is reported for Annual Product Review Reports (APRRs) and regulatory filing in a timely manner.
• Ensure laboratory automation is functional at all times and supports laboratory efficiency.
• Support, promote and demonstrate Pfizer Global Supply (PGS) vision, values and leader behaviors.
• Manage, develop, and motivate staff to help realize their maximum potential to contribute towards achieving the site objectives.
• Uphold Pfizer's code of conduct and values.
• Play an active and impactful role in Tier processes by updating performance against metrics, highlighting & resolving issues, with appropriate escalations. Develop courses of action and drive implementation of solutions.
• Collaborate with cross-functional teams to drive flawless execution.
• Fulfil requirements of a first line leader (FLL) as described in site procedure that includes (but is not limited to) the below:
• Engage and inspire team on performance expectations and coach the team to meet expectations using Coaching Skills principles
• Effectively monitor the actions of team members. Ensure presence in the GMP work area to observe work activity and practices.
• Be available for direct report(s) for real time escalation of any concerns or support needs
• Be accountable for Good Data Management and Data Integrity understanding and performance of the team
• Be a role model to support a positive compliance culture
• Be vigilant for potential actions or behaviour that could result in breaches of GMP compliance or Data Integrity principles

Job Related Requirements:

• Effective problem solving skills.
• Demonstrated leadership, management and customer service skills.
• Excellent verbal, written and interpersonal communication and presentation skills.
• Demonstrated ability to interact effectively with senior management, auditors and regulators.
• Strong knowledge of analytical chemistry, analytical method validation, instrumentation, laboratory automation and production processes.
• Comprehensive knowledge of cGMPs, GLPs and data integrity requirements for Quality Control laboratories.
• Comprehensive knowledge of LIMS, HPLC, GC and laboratory equipment, experience in Empower software.
• Knowledge of six sigma, lean labs and standard work practices.
• Possess a can-do / pride to succeed attitude and be a positive influencer/role model.
• Embrace the use of digital technology to scale and speed up every form of interaction and action.

Education

Bachelor or Master or Ph.D. degree in Science (Chemistry preferred) or Life Sciences relating to Chemistry, Pharmacy, Pharmaceutical Sciences or Microbiology or a related science.

Experience

• Minimum 8-10 years of technical experience in Quality Control within the pharmaceutical, food, chemical or process industries. Additional experience in Quality Assurance is highly desirable.
• Minimum 5 years in a leadership/supervisory position of professional staff previously, or demonstrated capability to successfully lead large teams.
• Successful track record of continuous improvement, development and/or implementation of best practices in Quality Control Laboratories.
• Experience in an API manufacturing plant is preferred.
• Effectively communicate through written and oral means, demonstrated ability to interact effectively with senior management, auditors and regulators.

The incumbent will have the following core competencies:

• Project Management skills
• Team Leadership skills
• Communication skills
• Analytical skills
• OPEX skills

Job description

1. handle quotation, sales order , delivery order and invoice

2. communicate with customers for following up on delivery

3. take order and execute order

4. to do basic social media posting ( if can handle shopee, lazada and q0010 platform is added value)

Job requirement

1. able to work independantly

2. good time management and work with time line

3. multi task ability for work is require

4. some knowledge of words, excel and powerpoint to generate report ( vlook up and etc)

Responsibilities

• Responsible for the API, ISO and Safety certification program for the Group as Management Representative.

• Monitor the assembling, swaging, production, test & inspection of hoses to API Q1 and API Spec 7K standards.

• Conduct quality audits of product/materials compliance with API Spec Q1 and API Spec 7K.

• Prepare, document and implement API Spec Q1 & API Spec 7K, requirements and compliance.

• Conduct and supervise QA & QC inspection and testing.

• Research, prepare, specify and document all the necessary QA/QC manuals, procedures, inspection, testing process, risk assessments SOPs and work instruction relating to QA/QC activities and control.

• Provide accurate, reliable and prompt quality data by conducting tests/inspection on conformance to company protocols & methods, QA/ QC sampling regime and API Spec Q1 & API Spec 7K guidelines and requirements.

• Perform planned maintenance & calibration of QA/QC equipment to ensure accurate and optimal performance.

• Perform supplier quality audit and maintain quality performance.

• Coordinate and control the NDE by 3rd party inspectors including reviewing the NDE procedures and reports from 3rd party agency

• Monitor and update the QMS as per the latest edition of applicable systems and products standards.

• Perform Internal Audits and Chair the Management Review Meetings.

• With QMS experience in Semiconductor Industry.

• Any other ad-hoc duties as assigned

Roles & Responsibilities

• Responsible on the overall planning, deployment and scheduling, coordination and supervision of department.
• Ensure overall operation, housekeeping and adequate resources to enhance efficient function of the department
• Ensure prompt service with enthusiastic working attitude.
• Exercise authority in planning, deployment and scheduling, coordinating and supervision of the department.
• Develop risk management contingency plan in the operation of the department
• Implementing display guideline and planogram
• Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.

Job Description

Nanyang Business School competes with top business schools worldwide to attract senior professionals from diverse backgrounds to join its graduate programmes. The key purpose of the role is to provide world-class career services to NBS’s graduate students, and manage employer relationships in key sectors, and source for suitable positions for NBS’s graduate students.

The position holder is responsible for providing career services to MBAs and ensure students are successful in their post-MBA leadership journey. This includes sourcing for suitable jobs and internship roles for these MBA students.

Responsibilities:

1. Career office strategy and implementation:

• Engage with leadership to launch and operationalise strategic initiatives to keep career services at the forefront of providing optimal and efficient services.
• Engage with the careers team in providing multi-faceted career workshops, networking events, company presentations, etc.

2. Lead career and administrative support for MBA students in full-time and internship roles:

• Work with NTU/NBS and external stakeholders in ensuring all relevant job and internship opportunities are availed to MBA students in timely manner.
• Understand career goals of MBA students and provide guidance in job search and/or internship journeys.
• Provide student counselling to MBA students.
• Ensure timely submission of completed and graded assignments/reports for internship module.
• Ensure that all governmental, regulatory and the University’s policies and guidelines for internships are fully enforced for example restriction on the number of internship hours for international students during term time.
• Ensure all information required for ranking of MBA programme are securely captured and complete.
• Perform other essential duties and tasks specific to position.

3. Support business development and employer engagement to secure full-time jobs and internship opportunities for MBA students:

• Work with GSCDO sector leads to engage employers and increase placement rates of MBA students.
• Maintain understanding of market factors (national & global) relative to employer organisations.
• Build partnerships with companies that can provide full-time jobs and internships/industry project opportunities for students.
• Manage relationships with Senior Career Fellows, industry leaders who provide industry insights and also career coaching to students. Take charge of administrative matters as part of relationship management.

4. Provide counselling to MBA students:

• Understand student’s full-time jobs and internship goals and provide guidance in their job search.
• Provide first level insights across industries, and coach students to ensure readiness for career related interactions with employers.
• Develop and maintain close relationships with interns as well as industry partners, including but not limited to regular in-person site visits to intern’s workplace.

Requirements:

• Degree from a top-tier global business school is required.
• At least 7 years’ experience, with significant front-line and sales/business development experience.
• Proven track record of business development in past working experiences including successfully building internal and external collaborations.
• Experience in career services and/or working with post-graduate students with an Institute of Higher Learning, preferably within a business school, is advantageous.
• Experience in career services and/or working with post-graduate students within an Institute of Higher Learning, preferably within a business school, is advantageous.
• Excellent interpersonal skills and demonstrated ability in working with people from diverse and multi-cultural backgrounds.
• Outstanding presentation skills, including ability to deliver high impact presentations to senior executives.
• Meticulousness with good eye for details, and be able to work under tight deadlines.
• Team-player with a pleasant disposition and outgoing personality.

Job overview

Panasonic Cold Chain Asia is one of the leading company in Commercial Refrigerators and Foods Service Equipments. We are hiring Customer Support Executive to handle and support our Sales activities with our current distributors within our Sales territory.

Job responsibility

1. Able to handle and maintain close relationship with current distributors.

2. Prepare distributors' monthly sales forecast.

3. Liaise with factory on Product, Shipments, & Price etc.

4. Liaise with distributors on their orders, shipping date etc.

5. To monitor distributors' sales target.

6. PSI

7. AR collection

Requirements

Knowledge of Excel, Words & PowerPoint.

Dealing with Japan & China factory. Proficiency in English & Chinese is a must.

Only Singaporean

Qualification

GCE 'O' Level and above

Salary range

S$2,800 to S$3,200

Key Responsibilities:

• To perform installation, troubleshooting, test and repair works for German manufactured automated storage system
• To commission automated storage system and provision of high quality support and training to the end-customer.
• To standby 24 hours on duty roster.
• To provision engineering services on weekends, public holidays or extended hours (if required)
• To support installation.
• To prepare project schedules and provide good follow up with customersTo be able to do wiring
• Any ad hoc duties assigned by Superior

Qualifications:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent

Knowledge and experience:

• Minimum 1 years experience in similar position on maintenance/service of machinery
• Candidates with no experience are welcome to apply. Training will be provided
• Knowledge of electrical works and the analysis electrical circuit diagrams is essential

Requirements:

• Must possess valid class 3 driving license
• Required Skill(s): MS Excel, MS office

Working hours & location:

• Monday –Thursday – 8.00am to 5.30pm, Friday – 8.00am to 5.00pm.
• Location: 49 Tuas Close View, Singapore 637474

Responsibilities:

• Manage monthly vendor payments, negotiating optimal arrangements.
• Oversee procurement and inventory process.
• Lead the Accounts Receivable process, addressing overdue accounts.
• Supervise staff claims and maintain the cash book.
• Manage item codes and data in the SAP system.
• Lead periodic inventory and fixed assets counts for reporting.
• Oversee Bill of Material lists in the SAP system.
• Coordinate and liaise with HR on staff training.
• Manage ISO and internal/external auditing matters.
• Other ad-hoc administrative matters.

COMPANY DESCRIPTION

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solars Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for RECs strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, Indias largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

RESPONSIBILITIES

• Drive customer issue resolution activities following the claims management process, i.e. root cause analysis, containment, corrective action, and factory process / quality controls improvements to prevent recurrence of problems and efficacies of detection.
• Process field claims in a timely manner for resolution.
• Work with regional Technical Product Managers to resolve field claims. This includes performing failure analysis and field visits to customer sites/installation.
• Providing timely engineering insights including failure analysis technical reports and presentation.
• Analyze product warranty claim and provide modeling on product service life.
• Collaborate with cross functional teams, contributing to the domain of product FA or characterization.
• Handles customer visits and factory audits and product inspection.
• Develop & contribute to building knowledge base of degradation from product to material level.
• Design tests to detect infant mortality and mid-life product failures.
• Perform investigation including product reliability data analysis, and modeling product performance behavior to identify opportunities in future development or continuous improvements for current technology.

• Bach / Masters / Phd Degree in Engineering or Science (Electrical, Mechanical, Physical Sciences)

REQUIRED SKILLS

• Problem-solving, failure analysis and trouble-shooting, statistical data analysis and design of experiment
• Application experience in managing (large) data modelling would be favorable
• Excellent practical knowledge and use of Microsoft Office
• Excellent interpersonal skills, strong belief in driving for quality and customer satisfaction.
• Ability to interface and communicate effectively with cross-functional teams as well as external stake holders and external auditors.
• Communicate effectively through presentation and technical reports.
• Enjoys rigors of technical reviews with peers & management to drive to business outcome.

What you will do:

• Report directly to the Technical Leader
• Singapore / Malaysia with optional to boarded SEA region.
• Will be based in Singapore and required to work closely with the project teams especially during pre-sales and tender time.
• Identify and develop solutions to define new opportunities, developing strategic sales with highly visible prestigious customers such as end users, consultants, contractors, etc.
• Develop long term relationships with customers.
• Expand the brand awareness by preparing and delivering high-quality technical seminars/presentations, product demonstrations to consultants, developers, end user and recommend viable solutions for their project requirements.

How you will do it:

• Use in-depth technical knowledge and facilitate the development process to provide design, specifications and budgets to clients.
• Ensure that proposals address customer needs.
• Develop necessary design, technical and marketing tools to support clients on existing and new solutions.
• Maintain records of target opportunities, quotes, projects, contacts, and correspondence in company approved databases.
• Act as a hunter driven, to seek and develop strong customer relationships, self-motivated, enjoying the challenge of working as part of a well-regarded team to drive your territory growth.

What we look for:

• Bachelor’s or Master’s degree, in Engineering discipline preferable process engineering, mechanical, or electrical.
• Working experiences in sales engineering for at least 10 years.
• Technical, sales or business development experience within the pharmaceutical industry for at least 5 years.
• Experience and technical knowledge with cleanroom and HVAC system design is a requirement.
• Experience in tender preparation and costings.
• Experience in tender development, GMP guidelines as well as the validation processes from IQ,OQ,PQ
• Excellent presentation and persuasion skills, with well-developed communication skills, able to influence at all levels.
• Able to work independently.
• Proactive, driven, tenacious, innovative and consist in approach to work.
• Excellent planning, organization, and time management skills
• Good English level.
• Willing to travel.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

The Opportunity

We are looking for Patient Service Aassociates to deliver excellent service for patients who visit our Specialist Outpatient Clinic.

Responsibilities

• Register patients for visits to Specialist Outpatient Clinic
• Schedule appointments and assist patients to coordinate multiple appointments
• Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
• Provide financial counselling, explain charges and assist patient with various finance schemes available
• Assist doctor during consultation i.e. chaperone, translation, et cetera
• Prepare patients for physical examination and take patient’s height and weight
• Support doctors in teleconsultation i.e. equipment setup, coordinate with patients, et cetera

Requirements

• Minimum GCE O Level
• Preferably 1-year experience in customer-related / front desk service
• Entry level candidates are welcome to apply
• Working knowledge on computers
• Good interpersonal and communication skills, able to work with all levels of staff
• Strong organizational skills
• Strong passion to serve the patients
• Successful candidates will be offered a 1-year/ 2-year contract

Assistant Manager (Air Operations)

• Basic up to $4700 + AWS + VB
• 5.5 Days (Alt Sat) | Mon to Fri 9am-6pm & Sat 9am-1pm
• Changi Airport

Job Scope

• Collaborate closely with the Air Operations Manager in overseeing and guiding the Air Export team.
• Ensure consistent achievement or surpassing of service agreements by the Air Operations staff in accordance with customer standards.
• Supervise day-to-day operational activities and optimize workflow processes.
• Address customer complaints and requirements effectively, presenting corrective action plans when necessary.
• Cultivate and maintain strong relationships with internal and external stakeholders.
• Devise, monitor, and implement rotational schedules for the Air Export team.
• Ensure adherence to shipment requirements and achievement of Key Performance Indicators (KPIs).
• Provide leadership to the Air Export team, delivering relevant training as required.
• Ensure the prompt and accurate provision of all freight documents to customers.
• Investigate and formulate corrective action plans for non-conformance issues, exceptions, and escalated problems.
• Undertake additional assignments as directed by supervisors or management on a situational basis.

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We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Kam Shwu Min | EA Personnel No.: R22111811

JOB DESCRIPTIONS

• Helping to develop and execute Gnowbe’s strategy for expanding in the Asia-Pacific market.
• Achieve the cluster yearly KPIs and growth in new business premiums and manpower through the development and implementation of Company & Department business plans and initiatives
• Work with cross-functional teams on the Marketing and Product roadmaps
• Continually challenge the status quo with the ultimate goal of building the business
• Raise productivity, motivate and influence top producers and planners in taking positive actions to achieve personal and agency objectives and goals
• Identify & develop future potential agency leaders and producers within the respective cluster
• Manage the operational requirements of the field force and ensure that they are given full and appropriate logistic support & problem solving assistance in running their agency business
• Maintain a conducive and productive cluster working environment
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns/ risks and proactively share best risk management practices

Requirements

• Minimum Degree qualification from a recognized institution
• Project Management experience
• Proficiency in MS Office Applications (Excel, Word & PowerPoint)
• Ability to think end-to-end at both the client and market levels
• Excellent verbal and written communication skills and interpersonal skills
• Able to perform quantitative and qualitative evaluations
• High level of integrity, take accountability of work and good attitude over teamwork
• Take initiative to improve current state of things and adaptable to embrace new changes

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

About the Role

As part of the Global Program team the Ops SME compliments the group by specifically being responsible for providing warehouse operational expertise for the contract logistics business, across the globe. Engages, communicates, advocates good warehouse operations and process practices to the wider team.

• Empowered to provide operational solution decisions for the to-be process based on team input and own experience within the team workshops
• Operational input to process design, automation, business architects and IT team members
• Management of assigned operational document reviews to time
• Lead optimization of co-designed operational processes
• Support overall operational and business solution activity including processes, layout, material flow, storage/inventory management, planning and reporting activities
• Support document creation of specific solution in conjunction with global, regional and site owners
• Contribute to and/or facilitate requirements workshops as needed
• Define and own the global template solution operationally in line with industry BKM (Best Known Methods)
• Identify and manage risk to program objectives from operational perspective
• Communicate and drive ops process work packages with country implementation teams, ensuring aligned outputs

Qualifications

• Operational management experience across FMCG operations both forward and reverse including various technologies and system
• Ops Subject Matter Expert
• Develop and build virtual teams
• Able to articulate operational principles to the team
• Knowledge of a wide variety of operation types
• An understanding of different routes to market e.g., Retail, e-commerce etc.
• Effective communication and presentation
• Work well under pressure, and able to handle internal and customer demands effectively
• Analytical and logical approach
• Good and positive attitude
• Team player
• Flexible to travel for business trips
• Computer savvy with good working knowledge of business tools

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Then please click the apply button above. You’ll be redirected to our Careers Portal where you’ll be able to submit your application.

Responsibilities:

Duty No 1 (Marketing & Business Development)

• Prepare business proposals and present to clients
• Identify new market opportunities in Ship Repair (SR) & Ship Conversion (SC)
• Assist in preparing business proposals liaising with CSR , EDC and Ops to submit and bid for new SC projects
• Attend internal meetings and discussions, preparing minutes or reports as and when necessary
• Attend customer meetings and attend to feedback on contractual matters, preparing reports and performing coordination works as and when necessary
• Propose new ways and drive to outreach new clients or future projects with current clients
• Achieve results in terms of sales
• Drive the before and after sales hospitality

Duty No.2 (Commercial)

• Carry out estimation and billing work for assigned projects

• Management of project costing of SR & SC projects

Requirements:

• Degree in Engineering or other disciplines
• Able to understand basic engineering terms
• Be able to do planning for projects (Optional)
• Able to communicate effectively with internal staff and customers
• Experience in marketing work (more than 5 years)

Responsibilities:

• Manage and ensure the projects operations in a safe, timely manner and efficient to meet internal and customer terms/criteria.
• Liaise with other departments to support project requirements
• Work with the project team to develop the project schedule and communicate schedule needs to relevant departments for assessment and approval.
• Ensure the availability of sufficient resources and competent manpower to support project objectives in line with contractual obligations
• Safeguard organisation’s interests and minimize contract risks while maintain the customer satisfaction.
• Conduct thorough risk assessments per project procedures to identify and minimize potential issues in executing the project.
• Identify, evaluate, and initiate corrective action in problematic areas, monitoring and rescheduling the project when required.
• Identify alterations to the project scope and negotiating variation orders for customer-driven changes.
• Conduct meetings (internal and client) as required.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Bachelor's Degree in Engineering or related discipline.
• Minimum 5 years’ relevant working experience in project management.
• Certified in PMI would be advantageous.
• Familiarity with project risk assessment tools.
• Progressive ability, capacity, and aptitude in administration to plan, organize, supervise, and coordinate technical work and to obtain cooperation from others.
• Analytical thinking, structured problem-solving skills, superior communication skills, team building, and strong work ethic.
• Enthusiastic and resilient, innovative and technically grounded.

A) Overall Purpose Of The Job

The position of Contracts Manager (International Hub) will provide advice, support and direction to the ANZ, H3S Middle East, Northern Europe and Singapore sales organisations in two key areas:

1) Commercial Contract Management, and

2) Strategic Pricing Support.

You will be required to champion best practice ensuring procedures are of a high standard, as well as developing and maintaining positive relationships with internal and external contacts. Dedication to performance against KPI’s is critical for success in this role.

B) Key Responsibilities

Responsible for providing advice and support in relation to commercial contracts (for example professional services agreements, data processing agreements, and non-disclosure agreements).

Whilst primary focus will be on contract management, the candidate will be expected to support pricing on a day to day basis. Candidate should expect this pricing support to make up 15% of day to day role.

The key responsibilities will include, but not limited to:

End to end Contract Management

• Coordinate with multiple stakeholders to ensure mitigation of risk whilst maximizing opportunities, in compliance with internal escalation guidelines;

• Negotiate with clients on a range of commercial contracts, including services agreements, NDA’s and Data Processing Agreements;

• Take ownership of complex non-standard agreements or client agreements;

• Contractual support for tender responses, working closely with the Bid Management Team to deliver competitive and compliant bids;

• Management of regional templates, localise and translate standard contract templates where applicable, and maintain these templates;

• Triage and prioritise requests for contracts, including supporting other team members on contractual matters;

• Providing advice and support on a broad range of contractual matters including data privacy;

• Actively participate in identifying best practices and supporting process improvement initiatives

• Ensure the use of Contract Lifecycle Management (CLM) tool (DocuSign CLM), including acting as local escalation point for CLM sales support;

• Provide training to the sales community and ongoing contract guidance relating to terms and conditions;

• Act within the regional regulatory environment, understand and comply with local legislation and group policy;

• Understand product business rules and ensure deviations are managed in accordance with the escalation guidelines.

Pricing

• Provide support and advice in the acquisition of new business and renewals by reviewing product mix opportunities, pricing and gross margin assumptions, utilization rates and client specific requirements and then, in partnership with various functions, deliver standard or develop non-standard offers to meet client’s needs, whilst conforming to group guidelines;

• Support the sales community in acquiring approved pricing as per product matrix, including the capture of deviation;

• Support complex pricing models for tender responses.

Other Duties

• Work with and support Manager as and when required.

C) Job Profile

Required Skills and Knowledge

· Capable of drafting contract terms and conditions in English

· Attention to detail, reviewing contracts for conformity to policies and identifying and assessing risks.

· High degree of independence, initiative and decisiveness;

· Great business judgement and commercially focused;

· Ability to prioritize in a fast-moving environment;

· Exceptional interpersonal and relationship-building skills;

· Flexible and able to succeed in a rapidly changing, fast-paced, deadline-driven environment with multiple priorities;

· Previous experience using Contract Lifecycle Management tools is desirable;

· SalesForce.com is an advantage but not a requirement.

Required Competencies

· Relating & Networking. Establishes good relationships with internal customers and staff; Builds wide and effective networks inside and outside the organisation; Relates well to people at all levels; Manages conflict;

· Communication. Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarises or asks questions, when needed, to clarify information;

· Delivering results & meeting customer expectations. Focuses on internal customer needs and satisfaction; Sets high standards for quality and quantity; Monitors and maintains quality and productivity; Works in a systematic, methodical and orderly way; consistently achieves project goals;

· Adapting & responding to change. Adapts to changing circumstances; Accepts new ideas and change initiatives; Adapts interpersonal style to suit different people or situations; Shows respect and sensitivity towards cultural and religious differences; Deals with ambiguity, making positive use of the opportunities it presents.

Required Work Experience

· Solid experience independently drafting and negotiating a variety of commercial contracts;

· Experience with data privacy;

· Pricing, sales, or finance experience is preferred but not a requirement (openness to learn is critical);

· Demonstrable commercial experience working directly with sales teams and business managers.

Required Qualifications

· Educated to a degree level, such as BA/LLB or equivalent.

Required Languages

· Fluent verbal and written English

Travel / Rotation Requirements

· Limited regional travel as required by the business (twice a year)

Tusk Industries is providing highly efficient Slitting Services, Roll to Sheet Forms, Punching, Designing & Shaping Services, in tune with the different needs of the customers. In Bangalore, we are equipped with advanced slitting machines along with modern technologies for ascertaining good tolerances.

Our technicians and other personnel make use of latest machinery and equipment to provide insulation material and services that meet the industry standards in terms of dimensions, design, pressure rating, marking and quality control.

Our aim is to service our customers with great products and consequently reduce the material wastage.

We offer Slitting Services for:

• Polyester film
• Aramid electrical insulation paper / H class / Fire retardant
• H class insulation paper
• FPF/DMD insulation paper
• Electrical insulations films and paper
• Silicon coated films
• Polyimide films
• F class insulation papers

We are looking for Business Development Manager

Roles & Responsibilities

Tasks & responsibilities

• Develop and execute strategic business plans to ensure profitable growth of the company.
• Perform market research to gain competitive edge in the market.
• Lead the end-to-end new product development process, from conceptualization to activation.
• Develop pricing and bunding strategies to maximize total customer value and overall revenue.
• Drive the company in achieving business goals and targets.
• Develop and implement Business Development Department's Policies, Procedures andGuidelines.
• Any other ad-hoc duties as assigned.

Qualifications & experience

• Bachelor's Degree in Business Administration, Marketing, Economics, or related disciplines.
• At least 2-3 years of relevant experience in Business Development, with experience in amanagerial or leadership role.
• Strong understanding of the construction industry and market trends.
• Excellent communication, negotiation and interpersonal skills.
• Strategic thinking and ability to develop and execute business plans.
• Analytical skills for data-driven decision making.
• Leadership and management skills.
• Results-oriented with a focus on achieving revenue and growth targets.

The FairPrice Group Supply Chain Business Unit (FPG SC BU) or Grocery Logistics of Singapore Pte Ltd (GLS) is a key logistics service provider to NTUC FairPrice Group and external customers. Our services provided include inbound logistics, warehouse and fulfilment and last mile delivery to the stores, customers and B2C home delivery.

Job Purpose

We are seeking a highly skilled, self-driven and motivated Supply Chain IT Product Manager in shaping technology led innovation and collaborative excellence within our supply chain operations. This role is pivotal in driving efficiencies by leveraging cutting edge technologies coupled with world class product management. The incumbent will be responsible for overseeing the implementation, optimization, and management of digital products and technologies within our supply chain. The ideal candidate will have a strong background in product management, a deep understanding of supply chain processes, and the ability to bridge the gap between technology and business objectives. The stiff-neck competition and unique operating environment makes this role a highly challenging and fulfilling one.

Responsibilities

Product Strategy and Vision:

• Develop and communicate a clear product vision and strategy aligned with the company's overall supply chain goals.
• Collaborate with cross-functional teams to understand business requirements and translate them into actionable product initiatives.

Roadmap Planning and Execution:

• Create and manage a comprehensive product roadmap, prioritizing features and enhancements based on business impact and stakeholder needs.
• Drive the execution of the product roadmap, ensuring timely delivery of high-quality solutions.

Stakeholder Collaboration:

• Engage with key stakeholders, including supply chain operations, IT, and executive leadership, to gather insights, feedback, thus identifying strategic opportunities in alignment with our business objectives.
• Build strong relationships with internal and external partners to enhance collaboration and drive successful product outcomes.

Cross-Functional Leadership:

• Lead cross-functional teams, including developers, designers, and data analysts, fostering a collaborative environment that encourages innovation and excellence.
• Provide guidance on technical aspects, ensuring alignment with supply chain requirements and IT best practices.

Product Lifecycle Management:

• Lead the implementation of digital products, including Supply Chain Management Software TMS, WMS and other relevant technologies
• Oversee the entire product lifecycle, from ideation and development to launch and ongoing optimization.
• Including the ability to prioritise key product features in the roadmap, based on business impact and value, especially with the “minimum viable product” iterative development mindset.
• Conduct regular assessments of product performance, track KPI’s, user feedback, and market trends to drive continuous improvement.
• Good understanding of Product delivery model – Business requirement documents, scenario planning, unit testing, UAT design and release management.

Education and Training

• Adoption of successful product implementation with internal training and education, deployment planning, sustain and support on ongoing basis.

Risk Management:

• Identify potential risks and challenges associated with product development and implement mitigation strategies.
• Stay informed about industry trends and emerging technologies to proactively address challenges and capitalize on opportunities.

EDUCATIONAL QUALIFICATIONS

• Bachelor's Degree in Business/Supply Chain Management, IT or a related field. Advanced degree is a plus.

RELEVANT KNOWLEDGE AND EXPERIENCE

• Prior knowledge and minimum 8 years of proven experience in product management with a focus on supply chain and IT solutions.
• Candidates from solutions providers, e-commerce and/or consulting environments can be considered.
• Possess a strong understanding of the end-to-end (E2E) supply chain processes, technology trends and industry best practices.
• Experience in product management with the ability to integrate technical solutions into an operational environment to ensure a sustainable solution.
• Demonstrated leadership in driving successful product outcomes, from concept to implementation.
• Cross-disciplinary understanding of business functions (such as logistics, warehouse, fulfillment, accounting/ finance)
• Excellent organizational, problem-solving, analytical mindset and skills, with the ability to convert analysis into business insights for decision making.
• Strong interpersonal and communication skills to engage with stakeholders from different hierarchy levels with the ability to drive achievement of objectives.
• Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders.
• Logical thinker and problem solver with analytical mindset and proficiency in data analysis tools and business intelligence.
• Familiarity with emerging technologies such as DevOps, blockchain, IoT, and AI in the context of supply chain management.
• Technical abilities – Good understanding on Analytical tools (SQL, Python), Product management tools (Jira, Confluence and Atlas), Design and ideation (Canvas, Figma) and DevOps tools like Bitbucket/ GitHub

• Assist and attend to customers’ enquiries/ complaints with patience and professional manner through phone calls, online portal and emails etc.
• Generate catering orders and quotation.
• Cooperate and liaise with other departments for any necessary arrangement/ issues regarding catering orders.
• Liaise with outsource suppliers for necessary logistics/ catering items.
• Provide support and assistance to team members.
• Allocate job tasks to team members fairly when necessary.
• Assist on the review of catering sales process, standard operation procedures and practices.
• Perform any other duties to be assigned from time to time by superiors.

A World of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Duty Manager

JOB RESPONSIBILITIES

• Oversee the day-to-day operations of the hotel, ensuring all departments are functioning efficiently.
• Address operational issues and make decisions to resolve any challenges or discrepancies that may arise.
• Ensures all staff are present at scheduled times in the appropriate sections and that there is always the minimum standard number on staff on duty in each section.
• Provide exceptional guest service and handle guest inquiries, requests, and complaints effectively and in a timely manner
• To ensure the overall coordination of the Front Office Operations and to assist all sections of the Front Office department.
• Responsible to keep all Front Office Standards and Procedures in line with the Policies and procedures
• To ensure the proper follow-up of the room requests and coordination with Housekeeping regarding the priorities in room cleaning.
• Is familiar with company policies and standards (Rooms & Guest Services policies and emergency procedures).

JOB REQUIREMENT

• Minimum education of Bachelor degree in Hotel Management or relevant discipline.
• Minimum of 5 years in Front Office experience in a similar capacity preferably in a 5-star class environment.
• Knowledgeable in Front Office Operations and Opera PMS.
• Have excellent English communication skills both in written and spoken.
• Possess professional disposition with excellent interpersonal skills.

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

An IMPORTANT NOTE to all Job Seekers: Please be informed that any available job positions with our company is advertised only on selected platforms, i.e. My CareersFuture Singapore, JobStreet Singapore, Dusit International career website, as well as Laguna National and Dusit Thani Laguna Singapore official LinkedIn pages. We ask that all interested applicants remain vigilant and do not fall prey to job scams.

Dusit Thani Laguna Singapore Hotel also offer many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use and disclosure as described above, relevant personal data me also be transferred outside Singapore.

• Oversee, manage and direct all Maintenance & Electrical procedures and operations to improve the efficiency and operating quality of the plant.
• Managing, leading and developing the engineering group.
• Developing strategies for process engineering in support of regulatory inspections and filings.
• Planning, developing and executing Process Engineering budgets for expense and capital approval.
• Approval for Shutdown Maintenance schedule.
• Co-ordinating with Vendors on Technical issues or problems for plant equipment.
• Providing process engineering support to other functions, site initiatives, projects as required.
• Conducting technical reviews of manufacturing equipment by working with users, monitoring equipment performance and making recommendations to improve efficiency and reliability.
• Supporting site risk management and lead risk management within Process Engineering Section.
• Creating, reviewing and approving engineering drawings, equipment dossiers, change orders, etc and maintain project lifecycle documentation
• Improvement of work quality and reduce equipment down time
• Prepare maintenance monthly report
• Maintain long-term maintenance schedules
• In charge for ISO 9001:2015 implementation. ISO14001:2015 implementation, OHSAS 18001/SS506 Part 3: 2006 Implementation

Qualitifications:

• A Bachelor degree in Engineering/Science from recognised institutions
• At least 10 years’ experience in Process Engineering/ Project Management or related technical discipline in the chemical industries
• Familiarity with Regulatory requirements and local Codes & Standards
• Good knowledge and experience of the practical and theoretical requirement of process engineering
• Good leadership skills , Strong interpersonal skills
• Effective Communicator (oral and written)
• Exhibit good quality decision making traits
• Meticulous and Systematic Analytical Mind
• Team player, with strong focus on safety, quality and timeline

Job Description:

· Possess extensive experience in Life Insurance, Healthcare, Banking & Financial Services.

· Work closely with Product Managers, Technical Architects, and developers to understand complex products in the Wealth management and securities domains.

· Act as the Single Point of Contact for TCOE for all test-related matters.

· Manage a team of 10 testers, assigning tasks, providing guidance, and conducting performance reviews.

· Work extensively in Agile methodologies, utilizing tools such as Jira, Jama, and HP ALM.

· Hands-on experience with Selenium for automation testing.

· Develop relevant frameworks in Automation, including BDD with Cucumber, TestNG, and Page Object Model.

· Extensive experience in testing mobile applications (IOS, Android) and web applications.

Qualifications:

· Bachelor’s degree in Computer Science/Engineering or related field.

· Proven 9+ years of experience in software testing with a focus on automation.

· Strong expertise in wealth management, securities, and financial services.

· Manage resource allocation and testing budget to meet testing deadlines.

· Work on Automation frameworks using Selenium for web applications, maintaining the test suite and adding test scripts for Mobile and Web applications in each sprint using BDD cucumber framework.