To develop, implement and maintain the Human Resource strategy and policies which support the strategic needs, growth and profitability of the business; be part of the Singapore HR team to contribute in the development of progressive HR practices; and support the APAC HR team in the implementation of regional programs.

Key Job Responsibilities:

• Develop and deploy the HR strategy in collaboration with the site leadership team to manage and drive the culture and align the organization to support the business, taking into account the corporate core values.
• Manage, lead, develop and follow up Organizational development in collaboration of site leadership team (e.g. Efficient recruiting, competence management, performance management, succession planning, talent development etc.).
• Advise the organization on Compensation & Benefits package to be competitive and sustainable for the business.
• Contribute to strategic decision-making processes by providing HR expertise.
• Initiate, develop, implement, coordinate, and follow up of current and new, local and APAC HR strategy, requirements, processes and projects into the local format to ensure an effective HR support to the local business processes, with respect to local (legal) requirements.Create, implement, communicate on HR and other policies and guidelines throughout the organization.
• Ensure compliance with Singapore Employment law, data protection and other relevant legislations, and Group Corporate Governance standard.
• Lead, coach and develop HR and secretarial/admin team to ensure that a professional and cost-effective service is delivered to the business and its employees.
• Manage employee/union relation and lead the negotiations for the collective agreement with the union.
• Manage secondment and support Alpha project resourcing plan.
• A member of the Site Leadership Team and foster a positive workplace culture.
• Support MCMSG branch offices (Malaysia and Taiwan).
• Other duties as assigned to meet business and operation needs.

Requirements on Candidates:

• Degree holder
• Minimum 8 years working experience in HR and conversant in all aspect of HR functions
• Experience working in unionised company
• Experience in organisation development and change management
• Strong teamwork and influencing skills, with the ability to drive results.
• Capability to work efficiently under pressure and meet tight deadlines.
• An organized and meticulous approach to tasks.
• Proficient in delivering effective presentations to the leadership team.
• Demonstrate initiative, independence, and flexibility to improve processes.
• Excellent oral and written communication skills, along with strong interpersonal abilities.
• Problem solving and creative thinking skills.
• Familiar with Singapore’s legislation and MOM Work Pass guideline.
• Knowledge in job evaluation methodology.
• Experience in digitalisation of HR processes. E.g. Office 365 applications (including Power BI, Power Automate, etc.), workday

Responsibilities:

1. Communicate with customers about Ascend mature solutions, cases, and product performance, design and implement customized solutions based on requirements, and raise high-value competitiveness requirements for the platform. Incubate joint solutions with ISVs in various industry application scenarios based on the competitiveness of Ascend.

2. Huawei cooperates with partners to train and optimize PyTorch/MindSpore/TensorFlow models based on the Atlas hardware platform, improving the performance and precision of model adaptation to Ascend.

3. Dedicate to AI framework and model adaptation development and optimization, and work with partners to design, build, migrate, and adapt AI solutions to support high-quality project delivery and improve product efficiency and experience.

4. Closely follow the latest developments in the field of deep learning and apply new technologies and methods to projects.

C Q Requirements

Expertise:

1. Bachelor degree or above in computer/electronic communications, etc.

2. Have general knowledge of more than one development language, such as Python, C++, and Java. Be familiar with open source tools or platforms in the AI field.

3. Have experience in AI, big data, and cloud computing, and be able to design and implement AI industry projects.

Business skills:

1. Have basic AI knowledge, such as deep learning, machine learning, computer vision, and natural language processing, and be familiar with at least one mainstream AI computing framework.

2. Experience in developing or using AI chips, operators, AI frameworks, and AI cloud platforms is preferred.

3. Experience in industry application solution design and implementation, and model optimization is preferred.

4. Be able to adapt to domestic business trips, partner communication, and activity support.

5. Clear logical thinking, proactive, responsible, good team communication and collaboration skills, and able to collaborate with team members from different backgrounds to solve complex technical problems.

6. Willingness to continue learning and actively track the latest trends in artificial intelligence and deep learning.

About Us:

Hey there!

Welcome to Sheldon Global Pte Ltd, where we're more than just a business - we're a family of 7 lively brands. From the homey elegance of HOUZE to the distinct flavors of Table Matters, Aroma Matters, IRIS Ohyama, and a few others, we're all about bringing the best to the e-commerce world!

Have you ever thought about being part of something big in Singapore's e-commerce scene? Well, here's your golden ticket! We're on the hunt for a stellar Tier 1 Key Accounts Sales and Brand Maestro to lead our HOUZE accounts on Lazada and Shopee!

If you're all about growth, fun, and some friendly banter, you're just the person we've been waiting for! Come on over, and let’s make some waves together! ️

Roles & Responsibilities:

• Develop and implement e-commerce sales strategies: You will be responsible for identifying and implementing strategies that drive e-commerce sales, such as optimizing product listings, creating promotions, and improving the user experience.
• Manage and analyze e-commerce performance: You will monitor the performance of the e-commerce platform, track sales, and analyze data to identify areas for improvement.
• Develop and execute marketing campaigns: You will work with the marketing team to create campaigns that drive brand awareness and promote products to the target audience.
• Manage brand messaging: You will oversee the development and implementation of the brand messaging across all e-commerce channels, ensuring consistency and alignment with the overall brand strategy.
• Manage relationships with e-commerce partners: You will work with e-commerce partners to negotiate contracts, manage inventory, and ensure timely delivery of products.
• Conduct market research: You will conduct market research to identify new opportunities and stay up-to-date with industry trends.
• Analyze competition: You will analyze the competition to identify areas for improvement and stay ahead of industry trends.
• Manage budget: You will be responsible for managing the e-commerce budget, allocating resources effectively to achieve sales targets.
• Lead and manage team: You will lead and manage a team of e-commerce sales and marketing professionals to achieve departmental goals and objectives.

Requirements:

• Strong understanding of e-commerce platforms and technologies, as well as experience with analytics and data-driven decision-making.
• In-depth Shopify management & e-commerce brand website management
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal teams and external partners.
• Strong leadership and management skills, with experience leading and managing a team of sales and marketing professionals.
• Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
• Excellent analytical skills, with the ability to analyze data, identify trends, and develop actionable insights.
• Creative thinking and problem-solving skills, with the ability to develop innovative solutions to complex problems.
• Knowledge of SEO, SEM, social media marketing, email marketing, and other digital marketing channels.
• A strong understanding of branding and the ability to develop and execute brand strategies across all e-commerce channels.

Job Description Summary

Has end-to-end responsibility for relationship management, account growth and profitability. Creates, maintains, and develops deep customer relationships and bring 'the best of Kyndryl' to credibly build and maintain valued CxO customer relationships. Drives proactive account growth with focus on selling new offerings and minimizing erosion in renewals.

Has end-to-end responsibility for relationship management, account growth and profitability. Creates, maintains, and develops deep customer relationships and bring 'the best of Kyndryl' to credibly build and maintain valued CxO customer relationships. Drives proactive account growth with focus on selling new offerings and minimizing erosion in renewals.

This person will serve as the Customer Partner for our key Invest Accounts in Singapore Public Sector and will lead a small team of professionals.

Customer Success

· Create, maintain, and develop deep customer relationships and bring 'the best
of Kyndryl' to credibly build and maintain valued CxO customer relationships; create referenceable customers.

· Senior advisor to customer; differentiate Kyndryl based on our unique value
and through making full use of our ecosystem.

· Responsible for contract execution and operational excellence for led accounts, including customer Net Promoter Score/Customer Satisfaction and relationship
& team building activities for customer / employee satisfaction.

· Day to day Account Mgmt and delivery to be managed by the Delivery Partner

Commercial Success

· Responsible to drive profitable growth leading with a consultative approach and Kyndryl Consult. Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals.

· Conceptualize and execute strong “win strategy” to convert new scope deals
for targeted accounts.

· Deliver on budget, owning revenue, profit/loss, and growth objectives
(opportunity identification and ownership) for existing customer accounts led

· Ensues account profitability, leading operating margin improvement of existing business while generating profitable growth. Increases utilisation and billability of resources assigned to their account.

Distinctive Expertise

· Build deep industry expertise and apply that expertise to help customers realize value.

· Be a thought leader, with expectation to be billable on projects for the customer, responsible for CxO IT transformation discussions bringing all off Kyndryl’s value to the customer.

· Lead delivery across the full customer lifecycle from contract signing / transition to end of relationship.

· Act as door opener to new relationships within the customer.

· Ensure account compliance and lead accounts with integrity.

People

· Invest in the development of the people on the account and across
Kyndryl to develop the next generation of talent through leadership
of immediate and broader team

· Mentors junior Account Partners and provides skills assessment

· Support Kyndryl in achieving its Diversity, Equity and Inclusion goals

· Act as a steward of the Kyndryl culture

Job Qualifications

· University Graduate and minimum of 15 years working experience in IT

· More than 10 years of IT services sales experience in Singapore Public Sector

· Experience in managing P&L of greater than US$30 million

· Work experience with global multinational IT service provider preferred

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Welcome to Audrey Global Pte Ltd! We consist of 7 brands such as HOUZE, Table Matters, and many others which revolve around eCommerce. At HOUZE, we bring in the best household and lifestyle brands that are simple, yet aesthetically pleasing.

Join us on our venture to become Singapore’s top retail and eCommerce sector. We are rapidly expanding, and we want you!

Overview:

We seek a dynamic and organised individual to join our team as a Livestream Account Manager, whose responsibilities include developing long-term relationships with a portfolio of clients and connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure our solutions are delivered promptly and successfully according to customer needs. Manage and develop client accounts to initiate and maintain favourable relationships with clients. Responsible for coordinating with influencers, live streamers, our partners, and the agencies we're working with and is an expert in affiliate marketing (selling our channels and products) of both HOUZE & Table Matters Brands.

MUST HAVE:

• Strong communication (written & spoken)
• Strategic & adaptive
• Extensive experience in sales, E-commerce, & affiliate marketing
• SEO & SEM skills
• Account management
• Proficient in Microsoft Offices especially Excel (Vlook Up, Pivot Table)
• Proficiency in business social media accounts and tech-savvy
• Able to multi-task and work in a fast-paced environment
• Good research and analytical skills
• Team player and good management skills

KEY RESPONSIBILITIES:

• Introduce and demonstrate products and respond to customer enquiries by providing professional advice during live streaming.
• Develop and implement a live streaming strategy, including scheduling, planning, marketing, and enhancing production workflow.
• Ensures live streamer is engaging the customers online
• Manages Facebook, Tiktok, Lazada, & Shopee Livestream accounts. Responsible for creating live stream campaigns on social media and e-commerce platforms (Tiktok, Facebook, Lazada, Shopee, etc) for two brands: HOUZE & Table Matters
• Coordinates with influencers, live streamers, our partners, the agencies we're working with, and finding excellent influencers creators.
• Develop new live-stream sales strategies & campaigns
• Execute live-stream promotional campaigns to achieve sales targets as assigned by the Management.
• Constantly research and keep abreast of the latest marketing trends, emerging technologies and digital tools to produce high-quality content.
• Track and monitor live stream performance and submit reports to Management.
• Monitor analytics of online shopping via TikTok, Facebook, Lazada, and Shopee accounts
• Work with affiliate partners
• Achieve sales conversion rate from the live stream as determined by Management
• To undertake any ad-hoc tasks as and when required.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Passion for the high-end environment.
• Assist customers through various delivery channels (via phone, email, and web requests) to meet or exceed client objectives of utilization, brand recognition, and customer loyalty.
• Utilize a variety of resources including search engines, websites and internal resources to research customer requests with the goal of delivering valuable solutions.
• Utilize multiple complex systems to accurately document and research customer information.
• Provide meaningful and relevant insight to customers regarding the services that can provide for them.
• Gather client and partner feedback to enhance ad products and the customer experience.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 1 year of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Client-centricity, positive mindset, flexibility, adaptability to changes, and strong teamwork are expected qualities.
• Interest in the fashion industry would be an added advantage.
• Excellent verbal and written communication skills in English and the language of the supporting market.
• Comfortable working with computers and multiple systems.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

After extensive training, you will take over the following tasks

• Manage the recruitment and hiring process, from drafting job advertisements to onboarding the candidates
• Provide guidance and support to line managers and employees on HR matters
• Prepare employment contracts, visa applications, employment pass extensions, salary and promotion letters as well as monitoring leave or absence
• Create and regularly update HR work procedures and the employee handbook
• Identify training providers and organize trainings for our team in Southeast Asia team
• Contribute to strategic HR projects, including the establishment of a second production facility in Malaysia and the implementation of HR software
• Conduct research about compensation & benefits
• Perform ad-hoc HR tasks such as managing our insurance package, cooperating with universities, conducting disciplinary actions, etc

Your skills

• 5+ years of HR experience in Singapore (Experience in Malaysia is a plus)
• Bachelor's or Master's degree in Business Administration, Labor Law, HR, or a related field
• Strong proficiency in English (both oral and written)
• In-depth knowledge of Singaporean Labor Law (Familiarity with Malaysian Labor Law is advantageous)
• Excellent MS Office skills (Word, PowerPoint, Excel) and proficiency in MS Teams
• Willingness to travel as required

What our employees particularly appreciate

• Detailed onboard training in Singapore, as well as Germany Headquarter
• Position within an innovative and fast-growing company
• Friendly working atmosphere in an international team
• Flat hierarchies and short decision-making processes

About us:

Welcome to Audrey Global Pte Ltd! We consist of 7 brands such as HOUZE, Table Matters, and many others which revolve around eCommerce. At HOUZE, we bring in the best household and lifestyle brands that are simple, yet aesthetically pleasing.

Join us on our venture to become Singapore’s top retail and eCommerce sector. We are rapidly expanding, and we want you!

Roles & Responsibilities:

• Work collaboratively and iteratively with the group’s in-house creative team to develop ideas that deliver cut-through and create unwavering brand love.
• Inspire cut-through creative campaigns through quality market insights, consumer insights, or business insights.
• Execute campaigns with precision and tenacity, optimising performance along the way.
• Develop and maintain the right professional networks, suppliers, agencies, and internal stakeholder relationships to ensure the best work at the best price goes out the door.
• Manage budgets, and timelines for the campaigns and special projects assigned.
• Creating marketing plans that promote brand awareness and increase customer loyalty
• Developing logos and other identifying marks for products and services offered by the company
• Researching consumer preferences and attitudes about products or services to identify trends and patterns in buying behaviour
• Managing all aspects of a brand’s identity, including its visual appearance and name recognition
• Developing marketing materials such as brochures, advertisements, and product labels
• Coordinating with other departments to ensure that new products are produced in a timely fashion
• Managing advertising campaigns for brands by developing concepts, selecting media outlets, negotiating rates, and monitoring results
• Identifying new markets for existing brands or creating new brands for untapped markets
• Monitoring competitors’ activities and responding with appropriate action, such as introducing a new product to compete with a competitor or changing pricing to better compete with a competitor’s offerings

Requirements:

• Strong leadership, team player and independent.
• Good inter-personal communication and presentation skills.
• Mature, strong analytical and concept crafting skills.
• Good P&L understanding and computer skills (Excel, PowerPoint, etc.).
• Eye for details, hands-on and able to multi-task and manage multiple projects.

Job Descriptions:

• Lead/manage a team of Quantity Surveyors in the administration and review of procurement and contract management
• Review contract documents and providing cost estimates on tenders
• Prepare and monitor project cost budget, cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Oversee and manage main contract progress claim and subcontract payment including variation claim
• Resolving contract disputes and contract claims, assessing entitlement for extension of time and loss/expense claim
• Able to independently lead/manage large scale project
• Manage record keeping for all contract-related correspondences and documentations
• Communicate contract-related information to all stakeholders
• Ensure timely finalization of main and subcontract

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 5 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented

Job Title: Asst. Marketing Manager

Company Description:

prettyFIT is a well-known Singaporean ladies footwear brand with a strong reputation for creating stylish and comfortable shoes for women. We are looking for a Asst. Marketing Manager to join our team and oversee the brand's positioning and development.

Job Description:

You will be required to develop and execute marketing strategies that align with the brand's image and marketing objectives. Additionally, you will be responsible for identifying opportunities for growth and developing marketing campaigns to increase brand awareness and sales.

Responsibilities:

• Develop and implement marketing strategies to achieve brand objectives.
• Oversee the brand's positioning and development, ensuring that it aligns with the brand's image and values.
• Develop and manage marketing campaigns, including digital and social media marketing, advertising, and promotions.
• Conduct market research and analyse consumer trends to identify opportunities for growth.
• Develop and maintain relationships with key stakeholders, including influencers and media outlets.
• Work with the creative team to develop marketing collaterals, videos and social content.
• Collaborate with the sales team to develop sales strategies and promotions.
• Monitor and analyse the performance of marketing campaigns and use analytics tools to identify areas for improvement.
• Stay up-to-date with the latest marketing trends and best practices.

Requirements:

• Bachelor's degree in Marketing, Communications, or a related field.
• At least 3 years of experience in marketing, with a focus on brand positioning and development in a retail environment
• Strong knowledge of digital and social media marketing platforms.
• Excellent communication and interpersonal skills.
• Strong project management and organizational skills.
• Ability to work independently, multitask, and meet tight deadlines.
• A strong attention to detail and problem-solving skills.
• Experience in the fashion or footwear industry is a plus.

If you are a creative, innovative, and motivated marketing professional looking to join a dynamic and growing brand, we would love to hear from you! At prettyFIT, we believe in creating a positive and supportive work environment that encourages growth and development. We offer competitive remuneration and benefits packages, as well as opportunities for career advancement.

To apply, please submit your resume and cover letter to our recruitment team at [email protected]

Job Responsibilites

• Develop new business accounts and maintain strong relationships with new and existing key clients for assigned verticals and customer segments
• Develop and grow company’s products and services to achieve sales Key Performance Indicators (KPI) throughout the year
• Selling Company's suite of logistics and freight forwarding services including:

1. Ocean and Air Import
2. Ocean and Air Export
3. Distribution and Warehousing
4. LTL Transportation
5. Cargo Insurance
6. Customs Brokerage

• Solicitating potential clients (sales leads) to establish rapport and arrange meeting including:

1. Cold calling
2. Scheduling of said meetings
3. Meeting with customers within your territory
4. Issuing quotations and preparing bids to secure sales with customers
5. Preparing and leading formal presentations for prospective customers, demonstrating services offered

• Handle and follow up with all sales queries from customers and sales leads, including:

1. Preparing sales proposals, tenders, requests for quotations
2. Rate negotiation with agents/vendors
3. Accurate recording of sales and quotations details
4. Following up on severely delinquent customers, assisting the finance department with minimizing overdue accounts receivable balances from clients

• Oversee all new business throughout sales cycle including on-boarding, implementation, coordination, after-action reviews and profit variance analysis
• Any other adhoc duties assigned

Job Requirements

• With at least 4 years of relevant expereince in freight forwarding industry
• Min. Diploma in Business Management or relevant studies
• Proficient in MS Office
• Sales driven
• Detailed oriented
• Self motivated, able to work in a team and independently

Responsibilities:

• Identify, research and develop new business opportunities for growth.
• Analyse the market and industrial segments data and trend
• Develop, maintain and grow new markets through strategic partnering.
• To lead and prepare cost estimation based on tender specifications
• To lead in tender clarifications and negotiations with vendors
• Liaison with ship owners and vendors on project requirements and costs
• Develop the opportunity pipeline and convert leads into order books.

Requirements:

• Preferably more than 8 years in Commercial Sales, Marine, Engineering or Marketing fields related to any of the sectors in marine/ ship repair / shipbuilding / owner’s rep / offshore equipments / offshore vessels / offshore fabrications
• Degree in Engineering, Business or equivalent.
• Knowledge in the Marketing and Business Development relating to the Marine Industry and Yachting community is preferred
• Strong experience in cost estimation and analysis for ship repair projects
• Experience in subcontracting and major equipment procurement is advantageous
• Familiar with bidding and tender protocols.
• Self-motivated with ability to handle multiple opportunities and projects concurrently
• Out-going with ability to communicate and market ideas and concepts
• High attention to personal presentation and ability to converse in a professional manner
• Critical attention to detail, and be success driven.
• Must be willing to travel, and at short notice when required

Other Information:

• Location: Benoi Road (Island-wide transport provided)
• 5 days work week
• Working Hours: 7.25am-5pm

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
• Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
• Maintain member accounts whenever there are changes in their profiles.
• Advise on latest promotions and mechanics including send programme related collaterals and forms.
• Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
• Meet daily KPI requirement.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘O’ levels in any field.
• Preferably with 1 year of working experience in contact centre is ideal for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and amenable to work rotating shifts.
• Exposure to strong customer-orientated environment is an added advantage.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

JOB RESPOSIBILITIES

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor/End-user, remotely via emails and/or calls.
• Carry out field services at site in local and ASEAN countries. And ability to travel to ASEAN countries for visiting Distributors and customers (once per 1-2 months)
• Furnish service report and recommendation of spare parts, assisting Parts Team to locate correct spare parts from parts catalogue.
• Furnish warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.
• Meticulous and self-motivated, cooperate and comply.
• Submitting trip/visit/monthly/other report to management.
• Providing leadership, guidance, and support to marketing, service and spare parts teams.
• Building close working environment with key distributor channel partners and major customers to align our supply, quality and service offering.
• Continously reviewing the operations and sales function to ensure the structure can support our customers and our business ongoing growth.
• Managing the Customer Support and Technical Service functions.
• Managing staff succession planning and continously building internal and external people capability.
• Plan, implement and monitor continuous improvement initiatives.
• Support and driving the Quality Management System and overseeing, directing all health and safety programmes and process.
• By Weekly operational reporting to regional head office
• Coordination with head quater by Japanes language

REQUIREMENT

• Diploma and/or certificate in Engineerint with relevant working experience in construction machinery industry.
• 10 years of relevant experience.
• Japanese language skill
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid class 3 Driving license.

Job Responsibilities:

• Perform daily cybersecurity operations and incident response.
• Provide monthly Security Status Report, containing minimally the following information: incidents reporting, risk register, security logs review, patches deployed and configuration changes.
• Facilitate, Patch and Remediate vulnerability with supporting vendors.
• Perform user access review.
• Conduct cybersecurity awareness training quarterly.
• Ensure proper change request process is performed for all changes to the system and documentation.
• Ensure there are logs to be used for monitoring or investigation evidence purposes.
• Check with supporting vendors monthly for security patches or upgrade.
• Conduct readiness preparation for cybersecurity audits and risk assessment.
• Other tasks and projects as assigned by supervisor or Management.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology or related discipline
• Possess certification(s) in Certified Information System Security Professional (CISSP), Certified Information Security Manager (CISM), SANS GIAC is highly preferred
• Minimum 5 years of experience in IT Security Operations and Management
• Capability to maintain a high degree of proficiency when driving utilizing security related skills and techniques
• Ability to function under pressure and stressful emergency situations
• Excellent communication and interpersonal skills, including the ability to present to all levels in the organisation

German environmental company hire class 4 driver. to drive and collect waste from different premises. tuas area company ,

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Manage daily operation, roster planning of the team, monthly commission, and incentive submission.
• Identify opportunities and challenges of team members in achieving commercial and service targets by working closely with Clients Relations Centre Manager to provide training needs as required.
• Ensure efficient communication and escalation of cases across teams/departments/brands.
• Attend regular meetings to share CRC updates, operational feedback and conduct bi-monthly CRC performance review with stakeholders.
• Responsible for consolidating reports based on pre-determined KPI’s, analysis, highlighting all anomalies and insights, with an executive summary to Client Relations Centre Manager and stakeholders.
• Manage, coach and evaluate team members’ performance (in collaboration with CRC Manager / QA Executive / Trainer) by monitoring quality of calls, e-mails chats, and contacts records to uphold SLA target and client satisfaction.
• Foster team discipline, communication, and morale to strengthen teamwork within the team.
• Assist Clients Relations Centre Manager on other tasks and duties as and when necessary.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Bachelor’s Degree, Professional Degree in Media related, or Marketing will be added advantage.
• Preferably with 2 years of team managing experience in luxury (retail) or hospitality experience is ideal for this position.
• Experience in spearheading client centricity with commercial and sales targets.
• Highly self-motivated, energetic, team player, proactive and sales driven with a positive attitude.
• Comfortable working with computers and multiple systems; MS Office, Salesforce, SAP and CRM are a plus.
• Flexibility with working in shifts, working on weekend and public holidays if required.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.

We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Descriptions

• Greet and assist customers with orders.
• Operate cash registers, process transactions, and maintain a balanced cash drawer.
• Prepare food items following Fun Toast's recipes and safety standards.
• Coordinate with the kitchen for timely order preparation.
• Ensure cleanliness in the kitchen and dining areas.
• Multitask efficiently during peak hours.
• Collaborate with the team for smooth operations.
• Adhere to company policies and procedures.
• Upsell additional items to enhance customer experience.

Job Requirements

• Positive attitude and strong customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for cashier duties.
• Excellent communication and interpersonal skills.

Working hours

• 6 Days Work Week , 7 hours a day excluding 1hr break
• 7am to 4pm or 11am to 8pm

Responsibilities:

• Work with technicians to complete all requests from customers for modification, repair, and maintenance jobs
• Promote professional and appropriate repair recommendation packages to customers on necessary or additional jobs
• Administer all documentation pertaining to costing, claims, and vehicle history files
• Work with technicians to assist customers in checking in their vehicles
• Promote customers relation and ensure customers satisfaction on all jobs or enquiries
• Attend to phone calls from customers
• Any other duty assigned by supervisor from time-to-time

Requirements:

• Possess a minimum 2 years of customer service working experience
• Experience in Motorsports or automobile repair would be an added advantage.
• Nitec in Automotive Technology
• Ability to provide technical advice on performance vehicle repairs and is knowledgeable about repair estimates would be an added advantage
• Class 3 driving license
• Willing to work on Saturdays (half day)

The candidate will be part of the Strategy & Transformation (S&T) Group to support FairPrice Group’s Own Brands and Food Solutions (OBFS) business unit in its growth and transformation journey.

As a Manager for S&T, he/she will report to the Director of OBFS S&T and will work closely with different stakeholders within OBFS BU and also with colleagues in FairPrice Group, such as S&T colleagues in other BUs as well as corporate functions to support the leadership team.

Key Responsibilities:

• Support the OBFS Leadership Team (LT) in end-to-end development and delivery of business strategy
• Support team lead in running business data analysis to inform performance measurements and action recommendations
• Own the BU-level priority KPI tracking and quarterly reporting
• Support the LT in the governance and PMO of strategic initiatives including the preparation of agenda, actions plan, coordination of execution and follow-ups
• Support team lead in the preparation of strategic communications for OBFS

Qualifications

• Degree in any discipline with at least 3 years of experience in consulting, business strategy, or corporate planning
• Strong strategic thinking and project management skills
• Good stakeholder management and ability to communicate effectively with all levels of employees, management, and diverse audiences
• Ability to influence and shape work, progress, and processes independently
• Proficiency with PowerPoint presentations for effective communications as well as Excel data analysis

Other Information

• Work location: Joo Koon

Anticimex is the modern pest control company. Through prevention, new technology and sustainable solutions, we meet the new demands for healthy environments, for both individuals and businesses.

Due to growth, we’re on the hunt for a highly ambitious Service Technician qualified in General Pest to join our team. As part of your role, you will be responsible for the below duties:

Job Responsibilities:

· To report to clients and conduct pest inspections and services

· Determining the kind of treatment required to eliminate a particular type of pest

· Identify pest infestation & carry out appropriate treatments for complaint area

· Applying suitable pesticides to infested areas by following the label instructions and complying with safety procedures

· Prepare daily reports, including records of equipment usage, work schedules and pest control operations performed

· To maintain operation readiness for equipment and inventory

· Supervise workers/ technicians for work schedules and responding to customers requests for various pest control services.

What we’re looking for:

Service Technician

· Experience in pest control industry

· Valid Class 3 License, NEA Full License

· Positive and customer focused attitude

Benefits:

• Basic Salary $3,000 -$4,500 (OTE $39,000 - $54,000 P.A.)

• Company vehicle + phone provided

• Additional incentives

• Commission on upsell opportunities you identify while at client sites

• Opportunity for career progression, training, and development

If you would like to know more, apply today as we’d love to hear from you!

THE POSITION

We are seeking an exceptional individual for the exciting position of Project Manager, Fundraiser (six to eight month contract position). Reporting to the General Manager, you will work closely with the Relationship Manager and Business Development Manager to ensure the success of our annual fundraiser - PangsGiving.

KEY RESPONSIBILITIES

• Lead the planning phase of our annual fundraiser – PangsGiving.
• Provide strategy and negotiation guidance on donor and sponsor management, including attending meetings with sponsors, development of proposals and drafting of communication plans for donors.
• Conduct weekly work-in-progress meetings with the fundraising team ensuring that financial targets, marketing and operational timelines are met.
• Provide guidance on the marketing of the fundraiser to donors and internal database to ensure interest and participation in the event.
• Track the budget effectively to ensure financial viability for operational costs.
• Provide expert advice on charitable giving and fundraising policies and guidelines, staying abreast of sector standards and best practices.
• Lead in the seamless execution of the fundraiser on the event day.
• Provide inputs on creating a post event report and newsletter for donors and sponsors.

REQUIREMENTS

• The ideal candidate will have at least three (3) years of experience in fundraising, hospitality or project and events management.
• A track record of business development, partnership, sponsorship, and fundraising for events.
• Employment experience in the performing arts, charity, or not-for-profit environments is a plus.

CORE COMPETENCIES AND PERFORMANCE ATTRIBUTES

• Strong project management, multitasking, and decision-making skills
• Excellent interpersonal and networking skills
• Polished written and verbal communication skills
• Highly self-motivated, goal-oriented, dynamic, and accountable
• Creative and resourceful problem solver
• Persuasive communicator and negotiator

The purpose of this role is to lead the relationship and service delivery for partners and customers, delivering an accurate demand signal and managing the execution of this signal to agreed service metrics from order capture to delivery. The role will also drive the execution of strategy, productivity and other efficiency opportunities for Singapore.

The role initially will focus on the APAC region while also managing a team of Customer Service representatives and 16 markets.

Responsibilities:

1. Provide leadership and drive the establishment of effective Sales and Operational Planning (S&OP) processes with key customers to proactively manage the combined Supply Chain
2. Lead order fulfillment processes including appropriate and effective processes for order capture, order processing (including credit considerations), delivery and shipment execution, complaints management and product life-cycle activities including New Products
3. Collaborate with Supply Chain teams and cross functionally to develop mechanisms that will improve service delivery, efficiency and effectiveness, including but not limited to backordering management process, allocations process and PSD alignment
4. Drive the delivery of a comprehensive suite of KPI’s to monitor performance and ensure targets are achieved
5. Establish and manage customer relationships ensuring appropriate service level agreements aligned with strategy. Plan and develop customer-focused programs ensuring processes are in place for issue resolution
6. Lead the development of effective Demand Management Strategies to optimize PGCS Resource efficiency while ensuring customer demands are met. Focus on service differentiation based on understanding of the customer environment, including customer influences, decision-makers and business challenges
7. Drive productivity in customer management processes by identifying and removing non-added value steps and identifying and implementing service improvement initiatives
8. Develop, lead and motivate the APAC customer teams. Develop strength within the group through coaching and training to ensure strategic and operational targets are met. Input to organization structure evolution to balance business and career development needs for immediate team and department and to drive increasing organizational health
9. Participate in development and implementation of new customer services processes and improvements
10. Adherence to all PepsiCo Health & Safety requirements is a requirement of this role
11. Meet all internal & external compliance responsibilities including Purchasing Policy requirements, GCS, SOX & AIBI
12. Any other ad hoc duties and projects as assigned

Qualifications:

• Bachelor’s Degree in Business, Supply Chain, Finance or equivalent
• Minimum 7 years of experience in a large multi-site complex business demonstrating excellent process leadership, stakeholder engagement, people management and customer relationship skills
• Previous experience in a supervisory capacity
• Strong record of executing major change initiatives and successful project delivery including budget, timeline and stakeholder management
• Strong business acumen with an ability to drive and make good business decisions that are typically complex and broad in nature
• SAP SD module
• Strong Computer literacy, particularly in MS Office
• Excellent communication and interpersonal skills with an ability to manage across a matrix organisation and interact with senior stakeholders
• Strong aptitude and interest in people leadership but also able to influence and align teams in a matrix and virtual environment
• Have analytical skills, complimented by strong and soft relationship management skills

We regret that only shortlisted candidate will be notified.