The Essential Responsibilities include:

• Responsible for collaborating with cross-functional partners to manage all aspects of the eCommerce business including, business planning, content strategy and development, promotional campaigns and other online marketing, website design, customer service, web analytics, and web technologies
• Serve as a liaison and primary point of contact within the eCommerce organization for cross functional partners acting as a project manager to evaluate, prioritize, develop, manage, implement and test eCommerce initiatives
• Participate in the development and execution of strategic and tactical business plans with other members of the cross functional team supporting the eCommerce strategy
• Manage the user experience of the website including site navigation, content development, checkout funnel, and promotional campaigns
• Build and direct a cohesive team of internal and external personnel to effectively develop eCommerce solutions
• Manage the Online Expenses including Capex and Opex and P&L
• Other job functions assigned by the Head of Online

Summary of Key Requirements:

• Web technologies, web programming languages, web page design/layout, and website performance measurement
• Internet best practices and the impact that these have on SEO
• Internet Marketing best practices that result in customer acquisition, retention, and growth
• Ability to specify technical changes to technical/development teams
• An in-depth understanding of search engines, search engine optimization, and factors that influence high rankings in Google
• Ability to compile and analyze search data and metrics and make decisions regarding campaign direction
• Ability to perform click-through rate, conversion, spend, and creative analysis to identify growth/optimization opportunities
• Ability to work independently and within a team environment
  High level of business ethics and integrity
• Able to communicate clearly with a variety of people at all levels
• Entrepreneurial spirit
• Strong desire for personal responsibility
• Adaptable and a quick thinker prepared to make decisions

Key Responsibilities:

• Plan, manage and execute marketing communications for delivery of key messages to target audiences.
• Monitor and analyse competitors and market trends.
• Develop marketing strategies for the company in line with company objectives.
• Creation and publication of marketing materials in line with marketing plans.
• Monitor and report on marketing communication effectiveness.
• Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
• Build and foster strategic relationships and partnerships with key industry players, agencies and vendors.
• Develop initiatives to ensure brand protection and increase brand value and awareness.
• Establish relevant and effective co-branding partnerships.
• Provide marketing support to business partners through active collaboration on marketing strategies.
• Any other duties as assigned.

Formal Education & Certification

• Degree in Marketing/Commercial Business, with a minimum of 3 years’ experience in a related field

Knowledge & Experience

• Extensive experience in agency management and creative development
• Knowledge of the requirements of retail distribution channels
• Intimate understanding of traditional and emerging marketing channels

Personal Attributes

• A confident and articulate communicator capable of inspiring strong collaboration in an organization
• Ability to think creatively and innovatively
• Ability to respond well to pressure
• Good analytical skills to forecast and identify trends and challenges
• Budget-management skills and proficiency
• Highly numerate with a strong analytical ability
• Passionate with a vision to manage and drive through change
• Able to multi-task, possess a keen eye for detail and excel within tight deadlines and fast pace working environment.
• High level of initiative and integrity

• Position : Office Manager - HR/Admin/Accounts - Well Established Company - Up to $5000
• Location : Alexandra Road (2 Bus Stops away from Queenstown MRT)
• Working hours : Monday to Friday | 8am to 5.45pm
• Salary (commensurate with experience) : Up to $5000 + Variable Bonus + 12 to 14 days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Metal Manufacturing

Main Responsibilities:

• Overseeing all aspects of facilities & administration operation.
• Handle office communications, including emails, phone calls, and correspondence
• Oversee office space and facilities, setting up office phone lines and internet.
• Provide simple HR support
• Handle employees medical insurance and benefits administration
• Maintain accurate employee leave records, processing medical and other claims
• Manage application, renewal and cancellation of Work Passes
• Handle other administrative matters pertaining to staff employment, confirmation and resignation
• Presentation of monthly financials and yearly budgeting to Management
• Ensure timely month-end closing and submission of monthly reports such as billing summary, bank reconciliations, statement of income and expenditure and balance sheet
• Liaise closely with auditors and tax agent
• Handle monthly payroll and CPF submissions
• Preparation and submission of employees’ earnings through IRAS Auto-Inclusion Scheme
• Manage third-party vendors, purchasing and maintaining office supplies (e.g stationery, pantry)
• Liaise with IT vendor for support on all office equipment
• Update and maintain office policies as necessary

Requirements:

• Diploma in Business/Administrative Management with at least 3-5 years of relevant experience
• Strong command in English Strong management skills and leadership qualities.
• Bilingual in English and Mandarin to communicate with chinese speaking associates

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

As a Case Manager, the job requires you to:

1. Create and Individualised Care Plan for each and every resident; and work towards addressing their psychosocial needs through care and counselling, eventual rehabilitation and reintegration into the community.

2. Assess the residents' needs and risk profile in case planning.

3. Operationalise the care plans for residents and work with other professionals and non-professionals involved in the care of residents.

4. Monitor the residents' progress in the Home and to review their plans six monthly.

5. Conduct induction session with new residents within 3 days upon admission.

6. Conduct home visits for a safety assessment of the home leave environment prior to allowing residents to go on home leave with their families.

7. Conduct monthly counselling session with residents and address issues accordingly.

8. Contact and utilise community resources on residents' behalf, and to serve as a link between the resident and these resource systems.

9. Refer resident to community agencies for post-discharge support at least one month before discharge.

10. Educate and assist staff to better understand the social, emotional, and health issues of the residents

Requirement

1 A degree in Social Work, Psychology, or Counselling

-Handled atleast 2 end to end Oracle Fusion ERP, EPM Cloud implementations/ large transformation on Oracle SaaS cloud in the last 5 years.

- Overall Project Management experience of Oracle ERP Implementations for over 12 years

- Overall experience of IT project management of over 15 years.

- Handle Large multi year Transformation as PM and highly proficient in handling Customer C-Level team, Management team and reporting accurate status.

- Conduct review meetings, Monitor, Close Track of action items, Report status accurately and timely.

- Responsible for the P&L, track milestones, manage sign offs of the milestones

- Manage all key communications with customer IT team and Business users.

- Manage vendor team / sub con team who are joint implementation partner

- Expertise in Oracle Unified Cloud Methodologies, implementation phases

- Managing a team of over 40+ strong onsite+offshore team

Product Strategy:

• Develop and communicate a clear product strategy and roadmap for credit & services products
• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products

Product Development:

• Collaborate with cross-functional teams, including operations, marketing, merchandising, solutions, and finance, to develop and enhance credit & services products.
• Define product requirements, features, and user experiences
• Manage the product development lifecycle, from concept to launch, and ongoing improvements

Market Research:

• Conduct market research to identify opportunities and threats
• Analyze customer feedback and data to iterate on product offerings
• Stay informed about regulatory changes impacting credit & services products

Financial Analysis:

• Manage the financial performance of credit & services products, including pricing, profitability, and revenue targets
• Monitor key performance indicators and implement strategies to optimize financial outcomes

Performance Reporting:

• Provide regular reports and updates to senior management on the performance of credit products
• Use data and key performance indicators to make data-driven decisions and recommendations

Knowledge & Experience

• Minimum 5 years of working experience
• Strong knowledge of credit and services products
• Proficient in MS Office & Excel
• “O” Level/ ITE Nitec/ Diploma in related field

Personal Attributes

• Excellent analytical, strategic, and problem-solving skills
• Effective communication and collaboration skills
• Ability to lead and motivate cross-functional teams
• Strong project management skills
• Customer-centric mindset
• Must be willing to work on Weekends and Public Holidays
• Able to work retail hours
• Proficient in PC
• Committed and able to work independently
• Excellent time management skills and the ability to prioritize work

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Responsibilities:

• Identify and pursue new business opportunities within the logistics and supply chain sector.
• Build and maintain a robust sales pipeline through market research, networking, and lead generation.

Client Relationship Management:

• Cultivate and strengthen relationship with existing clients.
• Understand client needs and provide tailored logistics solutions to meet their requirements.
• Act as the primary point of contact between the company and clients.

Sales Strategy and Planning:

• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Collaborate with the sales team to create innovative approached to market out logistics services.

Market Analysis:

• Monitor industry trends and competitor activities to identify opportunities and potential risks.
• Provide regular market feedback to the management team for strategic decision making.

Sales Reporting:

• Prepare and submit regular sales reports, including sales forecasts, client feedback and market trends.
• Utilize CRM tools for efficient management of customer interactions and sales processes.

Negotiation and Contract Management.

• Negotiate terms and conditions with clients to secure profitable and sustainable business partnerships.
• Ensure timely and accurate completion of all necessary documentation.

Job Requirements

• Diploma/Advanced Diploma/Degree in any field
• Preferably with 1 to 2 years of working experience in the related field
• An ambitious go-getter, eager for opportunities in sales
• Excellent communication skills
• Proactive in seeking opportunities to acquire new business
• Driven, high energy levels, results-oriented, driven to excel in sales and able to work independently
• Proficient in written Korean language will be preferred in order to liaise with the Korean clients and HQ in Korea on a regular basis is a plus.

• Responsible to provide quality service standard to customer.
• Maintain a strong customer relationship.
• Lead the team to complete assigned jobs.
• Guide and train SE/AE/Tech/GW on daily assigned jobs.
• Coordinate all site works with customer/ vendor/ sub-con.
• Conduct tools box meeting/ safety briefing to team prior to start work.
• Provide feedback of AE/Tech/GW performance to the management.
• Provide technical and logistical support to assign sites.
• Send vibration report to customer and save into server.
• Provide on-site and off-site technical advice to customer.
• Resolve technical and logistical problems on the complete range of products provided.
• Provide reports with detail findings and recommendations to customer.
• Generate Method of Statement and Risks Assessment for assigned jobs/ sites.
• Participate in planned routine maintenance and Adhoc works.
• Provide 24x7 customer support through telephone and site attendance.
• Monitor all maintenance activities e.g. battery, coolant, etc.
• Update and report any outstanding issue for assigned sited.
• To lead/carry out overhaul as PIC.
• Support the Assistance Manager to achieve operation objectives.
• Others tasks/project as assigned by Manager.

Job Description Summary

Responsible for the architecture of applications. Defines application and technical component composition and interactions which address functional and non-functional requirements. Selects, defines and documents technology choices that best addresses requirements and constraints. Performs viability assessments to analyse and resolve architectural weaknesses. An application architect will need to interact effectively with business stakeholders, project managers, developers, and specialists to oversee the planning and implementation of applications.

Job Overview: As a ServiceNow Architect, you will be responsible for designing, developing, and maintaining ServiceNow solutions to meet the IT service management and business process automation needs of the organization. You will work closely with stakeholders to understand requirements and translate them into efficient and effective ServiceNow solutions.

ServiceNow Architects are key figures in enabling organizations to efficiently manage their IT services and automate business processes. They need a deep understanding of the ServiceNow platform, ITSM, and ITIL practices, as well as strong technical and communication skills to succeed in this role.

Key Responsibilities:

· ServiceNow Design: Design and architect ServiceNow solutions based on business requirements, best practices, and industry standards.

· Customization: Customize and configure ServiceNow applications, modules, and workflows to meet the specific needs of the organization.

· Integration: Integrate ServiceNow with other systems and applications to ensure seamless data flow and process automation.

· Process Automation: Design and implement workflow automation, business rules, and orchestration to streamline and optimize business processes.

· Data Modeling: Develop data models, tables, and relationships within ServiceNow to support data consistency and reporting requirements.

· User Interface (UI): Create user-friendly and intuitive ServiceNow UIs for various applications and modules, ensuring a positive user experience.

· Security: Implement and manage security and access controls in ServiceNow, ensuring data privacy and compliance with security policies.

· Performance Optimization: Monitor and optimize the performance of the ServiceNow platform to ensure it meets user expectations.

· Documentation: Maintain thorough documentation of ServiceNow configurations, processes, and customizations.

· Training and Support: Provide training to end-users and support teams to ensure they can effectively use and manage ServiceNow.

· Upgrades and Maintenance: Stay up to date with ServiceNow updates and patches and manage the upgrade process.

Qualifications:

• Bachelor's degree in computer science, information technology, or a related field.
• ServiceNow certification(s) such as Certified System Administrator, Certified Implementation Specialist, or Certified Application Developer.
• Proven experience as a ServiceNow Architect or a similar role.
• Strong knowledge of IT service management, ITIL processes, and best practices.
• Proficiency in JavaScript, Glide scripting, and other ServiceNow development languages.
• Experience with ServiceNow platform administration and customization.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills to work with cross-functional teams and stakeholders.

Preferred Qualifications:

• Experience with ServiceNow Service Portal development.
• Knowledge of ServiceNow Performance Analytics and Reporting.
• Integration expertise with REST, SOAP, and other web service protocols.
• Familiarity with service management tools and frameworks.

• Position : Customer Service Officer or Coordinator (Call Center)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Job Description:As a Customer Support Specialist with an IT background at our F&B store, you will serve as the primary point of contact for addressing customer inquiries, technical issues, and providing assistance related to our digital platforms and services. Your role will involve delivering exceptional customer service experiences while leveraging your technical expertise to troubleshoot and resolve issues effectively. You will work closely with customers, internal teams, and external vendors to ensure seamless operation of our digital systems and enhance overall customer satisfaction.

Scope of Responsibilities:

1. Provide timely and professional support to customers via various channels, including phone, email, and in-person interactions, addressing inquiries related to our digital ordering platforms, website, mobile applications, and other IT systems.
2. Diagnose and troubleshoot technical issues reported by customers, utilizing your IT knowledge to identify root causes and implement solutions to restore functionality.
3. Guide customers through step-by-step instructions and provide technical assistance for using our digital platforms, placing orders, navigating menus, and resolving login or payment-related issues.
4. Escalate complex technical issues or unresolved customer concerns to appropriate internal teams or third-party vendors for further investigation and resolution.
5. Maintain accurate records of customer interactions, technical support requests, and resolutions in our CRM system or ticketing software.
6. Collaborate with cross-functional teams, including IT, operations, and marketing, to address recurring technical issues, implement system improvements, and enhance the overall customer experience.
7. Stay updated on product features, software updates, and industry trends related to digital technologies and customer support best practices.
8. Assist in the training and onboarding of new staff members or customers on the use of our digital platforms and IT systems.
9. Contribute to the development of knowledge base articles, FAQs, and self-help resources to empower customers with self-service options and minimize support inquiries.
10. Uphold company policies, service standards, and data security protocols to ensure the confidentiality, integrity, and availability of customer information and digital assets.

• Responsible to provide quality service standard to customer.
• Maintain a strong customer relationship.
• Lead the team to complete assigned jobs.
• Guide and train SE/AE/Tech/GW on daily assigned jobs.
• Coordinate all site works with customer/ vendor/ sub-con.
• Conduct tools box meeting/ safety briefing to team prior to start work.
• Provide feedback of AE/Tech/GW performance to the management.
• Provide technical and logistical support to assign sites.
• Send vibration report to customer and save into server.
• Provide on-site and off-site technical advice to customer.
• Resolve technical and logistical problems on the complete range of products provided.
• Provide reports with detail findings and recommendations to customer.
• Generate Method of Statement and Risks Assessment for assigned jobs/ sites.
• Participate in planned routine maintenance and Adhoc works.
• Provide 24x7 customer support through telephone and site attendance.
• Monitor all maintenance activities e.g. battery, coolant, etc.
• Update and report any outstanding issue for assigned sited.
• To lead/carry out overhaul as PIC.
• Support the Assistance Manager to achieve operation objectives.
• Others tasks/project as assigned by Manager.

Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre & post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Duties & Responsibilities

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.

• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.

• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the team.

• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow through end-to-end.

• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary investigations done & wisely executes empowerment with proper justifications and based on set processes.

• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims are not handled by insurer/3rd party administrator.

• Manages any ad hoc/regular reports supporting SME or KAM customers.

• Stays informed on shipment and exception status for allocated KAM customers.

• Proactively informs customer on shipment status and exceptions.

• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements

• Minimum GCE 'O’ Levels or Diploma.

• Working Experience & Knowledge / Technical Skills Preferred

• Minimum 2 years of customer service work experience

• Experience in Express Distribution or Supply Chain Logistics industry is preferred.

Working Hours

5.5 days work Week

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manage

Manage the day to day operations of a beauty salon Including but not limited to, setting sales targets, manpower scheduling and customer satisfaction.

- Formulate strategies for increaing sales.

- Manage manpower and formulate work schedule to ensure seamless service for customers.

- Interact with customers for improvement in service standards.

• Oversee daily operations of the hair salon, including staff management, scheduling, and customer service.
• Develop and implement strategies to increase salon revenue and profitability.
• Recruit, train, and supervise salon staff, including hairstylists, receptionists, and assistants.
• Ensure high standards of cleanliness, organization, and professionalism are maintained throughout the salon.
• Manage inventory, including ordering supplies and maintaining stock levels.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Develop and execute marketing and promotional campaigns to attract new customers and retain existing ones.
• Monitor and analyze salon performance metrics, such as sales figures, appointment bookings, and customer satisfaction ratings.
• Implement and enforce salon policies and procedures, including safety regulations and sanitation standards.
• Stay informed about industry trends, products, and techniques to ensure the salon remains competitive.
• Collaborate with salon owner or upper management on strategic planning and goal setting.

Requirements:

• At least 8 years in relevant experience.
• To be able to manage pressure of multi customers service requests and time management.
• Able to work irregular timing.
• To be able to read Customer needs and hair style.

Interested applicants, please send in updated resume.

We regret that only short listed candidates will be notified.

EA License : 17C8871
Uni Recruit (Singapore) Pte Ltd

Do you have a real passion for food and drink and looking for an opportunity within sensory research?

MMR is looking for a Sensory Assistant Manager/ Manager to join our growing sensory teams, our sensory assistant manager/ manager will be based in Singapore, but you will be working as part of the wider Global Sensory Team, working with fellow sensory experts around the Globe.

MMR is a UK-headquartered, independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. This means that when you join us, you’ll have the chance to work with a number of well-known brands to help create, shape and develop products and packs.

We are global leaders, guiding innovation for our clients – partnering with over 50% of the top 100 global food and drink brands. Our head office is based near Oxford in the UK. We also have offices in London, New York, Shanghai, Singapore, Mumbai, Sao Paulo, Bangkok, the Netherlands, Colombia, and Durban.

Our team of over 800 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts, and data scientists. We are experts at turning brand promises into winning product and packaging experiences. MMR’s team includes a diverse group of market researchers, sensory and food scientists, data processors, statisticians, former client-side researchers, packaging experts and innovation specialists.

Through a strong commitment to the development of scientifically robust and unique research methodologies and the use of advanced statistical and analytical techniques, we are able to make a real difference to our client’s products and brands.

No two projects are ever the same, often involving exciting innovations, varied methods and international markets. It’s a great opportunity to challenge and add value to client decision-making, all while working with our passionate, friendly teams across the globe.

The Sensory Assistant Manager/ Manager role:

This exciting and brilliant opportunity entails many responsibilities which will help you to develop professionally on the job, you will be supported by some of the very best sensory experts globally.

Role responsibilities:

The Sensory Assistant Manager/ Manager will be reporting directly to Asia Sensory Director and will be leading a team of panel leaders and assistant based in Singapore to drive sensory operational excellence. He/ She will also provide support and guidance to newly set up India sensory team in sensory activities.

He/ She will manage ASEAN and India client accounts. These may include sensory panel recruitment, training, project execution, panel management, analysis and reporting and assisting with HR issues that arise from running the panels (with support from our HR team).

He/ she will be providing consultancy and training to clients to help build sensory awareness, capabilities and insights across wider communities in Asia. He/ she will be responsible for clients briefing, proposal writing and quotations creation for client projects (relating to ad-hoc sensory work, panel set up, training or management). He/ she will be required to collaborate with consumer team in study design and to establish linkages between sensory and consumer data to enable synthesis of actionable product insights. 

Skills and experience:

• We are looking for a sensory professional who has minimum 4-5 years of experience in management of trained descriptive panel, has extensive knowledge in various sensory discriminative and descriptive methods, is passionate in driving sensory research with our clients and handling client research needs.
• Ideally educated to degree level in a related field, managerial experience will be a bonus and be able to multi-task. Excellent communication skills are essential.

A few benefits we can offer to our Sensory Manager:

• This role can promise an exciting, dynamic, and challenging work experience.
• We offer an excellent on-the-job training program coupled with a bespoke MMR Academy training to build your knowledge and sensory expertise within the FMCG research industry.
• MMR is keen for our Sensory Assistant Manager/ Manager to develop and have a long and happy career. We support and are looking for candidates who are driven to achieve and progress at MMR.
• MMR offers a competitive salary; performance is also rewarded on merit.
• MMR offers a wide selection of employment benefits these are just a few!
• MMR is an Equal Opportunity Employer.

Role & Responsibilities:

• Lead a team of Clinic Assistants to ensure efficient and proper operations at our GP clinic -TrueCare clinic located at Farrer park / Simei / Eunos MRT
• Ensure excellent service for our patients through leadership by example
• Regularly train and ensure service proficiency amongst the CA team
• Ensure consistency of protocols including registration of patients, queue management, dispensing of medications, invoicing and collection of payment, submission of claims, management of drug inventory and general housekeeping
• Perform duties of regular clinic assistants, including registration, dispensing, collection of payment, claim submission, chaperoning, clinical procedures
• Manage medication, consumables and equipment including ordering, stock taking, and general housekeeping
• Manage rosters for Clinic Assistants
• Ensure compliance with MOH and PHMC guidelines
• Oversee the performance of the clinic in consultation with senior management
• Perform any other duties which may be assigned

Requirements:

• Minimum 2-3 years experience in the operation of a GP clinic in a permanent or leadership role
• Ability to lead a team of full-time and part-time clinic assistants
• Familiarity with claims

Kindly send your including your current and expected salary at- [email protected]

Thank you.

Managing Team

TrueCareclinic

www.truecareclinic.sg

Duties & Responsibilities:

1. Lead and manage Corporate Quality and its Objectives at Regional and/or Global level.
2. Guide the Management and steer the Company based on Corporate/Company's vision and goals
3. Develop and recommend improvement to company’s system to align with latest industry requirement
4. Establish yearly audit and training schedule. Lead and Conduct audit and training sessions
5. Attend weekly and monthly department meetings, both at HQ and Site
6. Defend the Company and protect Company’s interests at all times
7. Establish effective communication channel within the Company in respect of QMS requirements
8. Be objective, fair and just when making decisions
9. Plan for succession training of new staff to ensure continuity of department in the event of transfer and or exigencies of work
10. Handle any other ad-hoc duties and tasks assigned

Requirements:

1. Bachelor’s Degree or Diploma in Business, Engineering, Building
2. Possess extensive knowledge of various International Standards in relation to Quality with minimum 10 years of relevant working experience
3. Possess excellent interpersonal, listening and communication skills
4. Good problem solving skills
5. Possess leadership abilities
6. Possess strategic thinking, analytical and negotiation skills

Careers That Change Lives

This role will lead initial set up of Quality Systems for a new entity to meet local medical device regulations and China Good Manufacturing Practices.

A Day In The Life:

This role will Ensure products manufactured by contract manufacturer meet all defined specifications and are developed and manufactured in compliance with all applicable quality system requirements and provide leadership to work with different Medtronic entities and set up the strong relationship to support the implementation of Quality Systems for the new entity in implementing China localization strategy.

Primary Responsibilities

• Set up the Quality Systems to it meets Singapore, China and requirement countries requirement.
• Establishes quality programs and initiatives to ensure products and assemblies are developed and manufactured per applicable requirements.
• Establish strong supplier control and Quality oversight over suppliers and Medtronic entities.
• Driving continual and preventive improvement of quality management systems in supporting the conformity of process and product quality.
• Supports and develops systems for the identification, analysis, correction, and prevention of quality issues.
• Contributes quality expertise to product development and manufacturing transfers including working closely with suppliers to implement robust manufacturing processes and Quality oversight.
• Oversees and lead key quality systems processes to ensure its effectiveness which includes Design Control, Supplier Controls, Quality Planning, Document Controls, Training, Audits, Change Controls, Nonconformance CAPA, Manage External Requirement, etc.
• Leads the site audit readiness and manages, conducts and coordinates external (Singapore, China, ISO, etc.) audits.
• Take preventive actions to improve the compliance and effectiveness of Quality Management Systems by proactive learning from other sites and best practices from the industry.
• Provides QA support, participate and collaborate with Operating Units improvement program
• Works with local management team members in developing long and short-term quality goals and strategies.
• CAPA board memberParticipate in CAPA and board meetings to review the trending of all input sources and determine if any further action is needed
  Perform review on the CAPA investigation, action plan and effectiveness to determine if CAPA process requirement are fulfilled.
  
• Represents the new entities to collaborate with peers across all Operating Units for global quality initiatives and works closely with peers on similar quality concerns between Medtronic sites

A project manager for a swimming pool and water filtration system would play a crucial role in ensuring the successful planning, execution, and completion of the project.

Specific Responsibilities:

Individual should

1. Familiarity with swimming pool construction and water filtration systems is essential. Understanding the specific requirements, regulations, and standards in the industry is crucial for effective project management.

2. Develop a comprehensive project plan that includes timelines, milestones, resource allocation, and budgeting. This should cover the construction of the swimming pool, installation of the filtration system, and any associated infrastructure.

3. Assemble and lead a project team, which may include architects, engineers, construction workers, and subcontractors. Effectively communicate the project goals, expectations, and timelines to all team members.

4. Ensure that the project complies with all local, state, and federal regulations related to construction, safety, and environmental standards. Obtain necessary permits and approvals.

5. Maintain clear and open communication channels with all stakeholders, including clients, team members, and suppliers. Provide regular updates on project progress, issues, and resolutions

6. Implement quality control measures to ensure that the swimming pool and water filtration system meet or exceed the required standards. Conduct inspections and tests as necessary.

Technical Skills and Competencies:

1. Overseeing team day-to-day operations

2. Monitor and manage project timelines to ensure that milestones are met. Adjust the schedule as needed to accommodate any unforeseen delays.

3. Ensure workplace safety and quality

4. Quickly address and resolve any issues that may arise during the project. This may involve coordinating solutions with various stakeholders and making decisions to keep the project on track.

5. Industry knowledge to ensure smooth workflow

6. Successful completion of a swimming pool and water filtration system project

Attachment: 6 months

JOB CONTENT:

1) Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.

2) Work and assist the Sales team in managing their Customer pre & post shipment.

3) Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)

4) Escalate all their issues or challenges in fulfilling their assigned task to their CSS management in the most appropriate timeline to seek guidance on resolution.

5) Manage customer’s portal update and customized report if required.

6) Update customer production change requirement within Future System to optimize inventory planning.

7) Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

RECOMMENDED CREDENTIALS:

QUALIFICATIONS

· Minimum requirements: GCE “O” Level or equivalent.

EXPERIENCES

With minimum 2 years of Future & related industries experience, this individual is expected to complete their assigned task in meeting the department objectives & goals

COMPETENCIES

· Accurate data entry skills

· Proficiency in Microsoft Office Applications – especially in Excel

· Good oral and written communication skill

· Pleasant and patient personality with excellent service mindset

· Basic knowledge and understanding of transportation modes (air and ocean)

· Good interpersonal skill with a high level of initiative and drive

JOB PURPOSE:

To achieve optimum sales revenue and profitability for a given focus Supplier line/Classes by driving overall sales, marketing and demand creation activities, contributing to the growth of the overall company’s sales revenue and market share. Working in conjunction with all relevant parties, the Regional Business Development Manager drives and implement strategies directed towards achieving set objectives, manages the Supplier’s expectations and enhance working relationship at all levels to gain support and partnership.

PRINCIPAL ACCOUNTABILITIES:

• Review significant business opportunities as dictated by corporate requirements.

• Work in conjunction with the Supplier, Sales, Product Marketing and Advanced Engineering Group to identify focus product offerings and develop strategies to bring products to market.

• Work on special projects directed towards maximizing sales, inventory levels and profitability.

• Administration of profitability and debit management.

• Develop in-depth pricing and resale knowledge of products.

• Identify and implement strategies against budgets.

• Develop and enhance Supplier relationships at all levels.

• Product life cycle management

JOB CONTENT:

• Manage the effective application of internal and external resources to insure that our resale commitments to our Supplier are met or exceeded.

• Undertake the development and communication of strategic plans.

• Prepare monthly or quarterly updates for senior management.

• Interface with North America and Europe to use whatever leverage is deemed necessary to drive the business and enhance Supplier relationships within Asia. Communication will be key in order to forge strong links upon which strategic and tactical plans can be executed.

• Additional projects or assignments may be included as determined by the management.

RECOMMENDED CREDENTIALS:

QUALIFICATIONS

• Preferably a Bachelor of Electrical/Electronic Engineering.

EXPERIENCES

· Preferably with at least 5 years experience with particular emphasis on knowledge of Suppliers and Components Distribution business in the market place.

Duties & Responsibilities

1. The Assistant Manager shall play a key role in the conceptual development of the construction project and oversee the scheduling and coordination of sub-contractors across various trades
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage project within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation. Ensure to exercise effectively safe and economical methodology and enforces project standards
6. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
7. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues
8. Handle any other adhoc duties assigned from time to time

Requirements

1. 10 years relevant working experience within the Construction industry in Asia region
2. Should possess a minimum qualification of Degree in Engineering or Architecture or equivalent qualification
3. Ability to prioritize tasks well and able to work independently
4. Able to work under stress and complete tasks within set deadlines