Job Description:

You will take on a primarily patient fronting role and oversee a team of frontline clinic staff to ensure the smooth operations of the clinic and that a high level of service is provided to our patients. Your responsibilities include, but are not limited to, the following:

• Staff management and deployment
• Handle patient feedback
• Review and streamline processes to enhance operations efficiency
• Prepare and analyse performance data and reports and initiate recommendations to improve the department’s KPIs
• Work with various stakeholders to plan and implement strategies to address the identified needs for improvement

Requirements:

• Bachelor’s Degree in general discipline preferably with 2 years healthcare experience.
• Entry Level candidates will be considered for Operations Executive position.
• Possess strong interpersonal skills to communicate constructively with colleagues, peers and subordinates.
• Able to exhibit initiative, demonstrate an ability to work independently, and manifest good team-spirit qualities.
• Good analytical, organisational and communication skills (verbal and written), strong time management skills and the ability to multi-task.
• Proficient in Microsoft Word, Excel and PowerPoint

• Conduct targeted conversations with customers to identify customer needs
• Submit shipment booking requests to carriers
• Negotiate charges with contractors when necessary
• Manage the complete documentation for cargo consolidation activities, transshipment and transloading operations and specialized cargo
• Manage the complete documentation for checks in accordance to internal SOPs, government regulatory requirements and legislations to identify non-compliance
• Manage the complete documentation for compliance operations and/or advise clients on tariff/rate/cost/quotation requirements and eligibility
• Perform data entry for freight service
• Work with warehouse to coordinate cargo movements within the warehouse when required
• Verify that warehouse documents keyed into the freight system tally with physical stock
• Communicate and coordinate with external stakeholders to ensure operational excellence
• Handle disputes with clients/agents, resolving complaints if any
• Work with internal stakeholders to ensure alignment of interest within business activities.
• Issue accurate billing documents to the relevant stakeholders timely
• Follow operational policies, standards and procedures

Required Skills/Abilities:

• Good verbal and written communication skills.
• Have knowledge of shipping regulations and policies.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• "O" Level or higher.
• Have relevant prior experience.

• Develop and conceptualize content and campaigns focused on increasing brand awareness and customer engagement across channels
• Develop, manage and execute campaigns focused on increasing traffic and sales across e-commerce marketplaces including our own (Axquisite), Shopee, Lazada, FairPrice Online, Qoo10, Amazon, GrabMart and others
• Responsible for maintaining and updating the company’s website and e-commerce marketplaces while ensuring all content (pages, products and prices) are accurately displayed
• Research, analyse and present new and innovative ways to approach and execute social content
• Stay current with changes and advances in social media and advise on new channels and approaches to adopt
• Support in the creation of artwork and content (photos and videos) for our social channels
• SEO and SEM, research, analyse and present new and fresh ways to approach and execute social content
• Attend to customers' emails, enquires, messages on all social media platforms and administrative matters
• Perform duties of order processing coordination with various internal parties to ensure all sales orders are fulfilled efficiently and promptly
• Prepare and generate quotations, orders, invoices and coordinate logistics
• Day-to-day operations (including but not limited to packing and dispatching of parcels)
• Monitor products and quality checks, stock take and inventory records
• Ensure the accuracy of recorded transactions derived from source documents

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• Candidates with relevant experiences are welcome to apply
• At least 1 year of work experience in a marketing position with a track record, preferably for digital/e-business brand
• Experience in e-commerce operations/similar is preferred
• Adept in Canva, Facebook Business Suite, Google Ads & Google Suite will be a plus
• Excellent communication skills and CRM
• Quick thinking and problem-solving attitude in tackling obstacles that may compromise on workflow, capacity and/or quality
• Ability to work as part of a team and take direction accurately
• Strong computer skills to include MS Office, web-based systems, and social media

Reporting to the Executive, you will be responsible for maintaining the accounts of grants under SingHealth HQ. Your duties include preparing or verifying claims to funding agencies, liaising with stakeholders on grant-related matters, supporting the procurement, accounts receivable and accounts payable functions of the grants such as verification of purchase requisitions and invoices, receipt of grant disbursements, attending to audits, and performing month-end and financial year-end closing of grant accounts.

You will report to Executive and assist in ad-hoc tasks as assigned by the Senior Manager, Deputy Director and/or Chief Financial Officer.

Requirements:
• Diploma holder in Accountancy or equivalent
• Minimum 6 years of relevant experience
• Proficiency with Microsoft Office applications
• Knowledge in SAP will be an advantage
• Team player with good communication and interpersonal skills
• Meticulous, with initiative and able to work independently

Job Summary

• The ideal candidate should have experience in developing and planning leasing strategies & have good connection & rapport with partners & various stakeholders. Experience in leasing administrations, tenancy and facilities management.

Responsibilites

• Responsible for existing and new leases facilities maintenance & management.
• Conduct periodic inspections of all existing facilities.
• Conduct market research on a regular basis to understand industry needs and maintain up to date market benchmark of rental, business strategies & relevancy.
• Responsible for management and administration of leases which includes managing lease documents, maintaining tenancy schedule, constantly look out for opportunities to expand the company’s branch outlets to strategic locations for better exposure and market presence.
• Formulate & implement strategies to achieve optimal revenue, business and market expansion.
• Source, prospect and manage leasing pipelines to improve & develop company business.
• Lease & terms negotiations and renewals, liaising with respective stakeholders.
• Maintain, strengthen and establish business relationship and strong network with landlords and potential partners.
• Ensure all relevant authorities, regulatory, lease covenants, building standards, policies and terms compliance.
• Prepare budgets, forecasts and all relevant monthly reports.
• Any other duties as assigned.

Requirements

• Diploma/ Degree in Real Estate/Estate management/Marketing or its equivalent.
• At least 3 years’ experience in relevant field.
• Familiar with leasing and facilities documentation and management
• Excellent communication and negotiation skills with strong networking ability.
• Strong understanding of the Real Estate & Retail industry and aware of the latest trend.
• Independent and resourceful.
• Good MS office knowledge, analytical and numerical skills.

You will support the Office for Service Transformation in the execution and implementation of cluster-wide service transformation projects to improve patient care and service. You will lead the team to take design concepts forward and work hand-in-hand with partners and stakeholders to implement service transformation in a variety of healthcare and community settings. You will distil business and user requirements and work with stakeholders to design new initiatives to improve patient care and staff experience.

You will plan and conduct the research and study of users (patients and/or staff) at various touch points throughout the service experience and journey, map workflow processes, identify problems and propose changes and improvements. You will also plan and lead the conduct of ethnography, data mining / gathering activities and statistical analysis to qualify / quantify potential areas of improvement, track the execution of projects, and measure the impact of initiatives.

You will assist and support project leads in the identification of appropriate journals or research publications and in the scoping and drafting of the project plan, including seeking expert opinions and guidance from various SingHealth domains and departments, monitor and report project performance against set targets and propose action plans to improve performance and organisation results where necessary.

You will ensure the success of healthcare service transformation projects, in close consultation with key stakeholders, and support the division and department in strategy formulation, execution of strategic plans and communication of projects to stakeholders.

You will conduct horizon scanning and literature research for new ideas and emerging market trends for innovation and technology, and perform secretariat functions at division, department, senior management and any other assigned meetings.

Job Requirements

· Bachelor’s Degree in any discipline with 2 to 4 years of relevant working experience

· Proficiency with Microsoft Office applications

· Proficiency with Statistical applications and in Project Management would be an added advantage

· Prior experience in a service design / process redesign / process improvement

· Prior experience in a healthcare setting is an added advantage

· Team player

· Excellent verbal, written communication and interpersonal skills

· Adept at handling complex, ambiguous and challenging situations and comfortable with change in a fluid environment and a growing organisation

· Able to work independently and in teams with diverse team members, dynamic reporting lines and multiples stakeholders

SGH Research Office serves as a one-stop integrated centre for all research-related administrative matters. We are seeking a suitable candidate with experience in the management of research and clinical trial agreements.

As part of the Research Office, the candidate will be reporting to the Deputy Director. The Candidate will be expected to;

• Facilitate the negotiation process with external parties on research-related agreements including but not limited to non-disclosure agreements, material/data transfer agreements, project agreements, research collaborative agreements, clinical trial agreements.
• Work with external and internal teams to draft, review and execute research-related agreements.
• Advise and assist Principal Investigators on research-related matters and compliance to internal research-related policies and procedures.
• Formulate and implement research agreements-related policies, processes and dashboards.
• Supervise and train junior staff in the team on research agreement management.
• Coordinate report collation, provide administrative support for research-related meetings and events, and other ad-hoc duties to support the Research Office functions, that may be assigned from time to time.

Job requirements

• Degree in medical, health, science, law related areas or general degree with relevant experience.
• At least 6 years’ experience in managing research agreements, preferably with 2 or more years in managing clinical trial agreements.
• Experience with leading a team will be an advantage.
• Familiarity with healthcare systems in research related areas will be an advantage.
• Strong problem-solving and stakeholder management skills.
• Ability to adapt to fast-moving situations.

Responsibilities:

• Manage full set of accounts, including invoicing, receipt updates, vendor invoice processing, payment arrangements, journal entries, inter-company charges, bank reconciliation, balance sheet schedules, fixed assets registers, and general ledger maintenance
• Manage month-end closing process and ensure all month-end journals, AP, and AR sections are closed promptly
• Perform Internet banking & monthly bank reconciliation
• Preparation of Monthly Financial Statements for Management Reporting
• Preparation of analytical reports to the management team
• Prepare and Review all Balance Sheet Schedule to its control accounts including bank reconciliations
• Prepare Accounts Payable & periodic reconciliation of vendors' statement of accounts
• Assist in year-end audit & preparing audit schedules including liaising with external/internal auditors and tax agents as required
• Handle and ensure compliance with all finance filing requirements, audits, and tax filings
• Assist with forecasting and budgeting exercises.
• Support the implementation of new processes and systems
• Perform any other duties as assigned by the Senior Management

Requirements:

• Minimum LCCI/CAT qualifications or equivalent with at least 3 years experience
• Possess strong analytical skills
• Possess excellent interpersonal and communication (verbal and written) skills
• Able to work independently while maintaining a strong team spirit
• Dependable, responsible, initiative, driven, and possess a positive working attitude
• Possess initiative and able to organize and prioritize work
• Able to multi-task, and meticulous with an eye for details
• Able to work effectively under pressure and meet tight deadlines
• With experience of using accounting software and Microsoft Office

About TOUCH Cyber Wellness

TOUCH Cyber Wellness (TCW) is Singapore’s pioneering and leading non-profit agency in advocating cyber wellness and new media literacy for children, teenagers, parents, educators and social work practitioners.

Job Summary

Reporting to the Head of TCW, you engage & educate youths to develop their digital literacy competencies in an ever-evolving digital landscape.

You develop relevant curriculum, content and programmes, delivered in various settings such as school classrooms and social media. Working across teams, you develop platforms, activities and new ways of engaging youths and external stakeholders to advance the cyber wellness and digital literacy agenda in Singapore. You assist the team to identify trends and insights, conduct or supervise market research to identify new opportunities. You provide content development, project management and administrative support for TCW’s youth programmes – which drive real impact on the delivery and shape digital literacy projects & programmes and bridge the digital divide in disadvantaged communities.

Oversee assigned programmes portfolio

• Conduct and execute cyber wellness programmes
• Design and develop cyber wellness curriculum/activities
• Utilize tech-based tools for learning and engagement for target audience
• Keep abreast with latest social media/ cyber wellness trends to customise or modify programmes to suit the needs of schools/ stakeholders
• Establish, coordinate and work effectively with schools and stakeholders for programme development
• Make necessary recommendations/ measures to meet the programme budgets
• Responsible for managing programme finances and administrative work
• Drive marketing and publicity of programmes for assigned portfolio

Other responsibilities

• Public Education outreach and projects
• Engage TCW’s external stakeholders and partners to bring cyber wellness messaging and education to the various target audienc

Essential Qualifications:

• Degree in any discipline
• Proficient classroom management skills
• Proficient with video conferencing applications and technology-based learning platforms
• Experience in working with youths

Core Competencies Skills & Attributes:

• Effective public speaking skills
• Proficient in Microsoft Office applications
• Relevant knowledge in video game trends and social media applications
• Strong team player with good interpersonal, facilitation and communication skills
• Basic understanding of youth issues
• Problem-solving skill
• Communication skills
• Teamwork
• Time management
• Critical thinking – the ability to conceptualize and evaluate new or existing ideas while making relevant suggestions
• Passionate to work with children and youth

Working Conditions

• 5-day work week: Monday to Friday, 9am - 6pm
• Location - Bukit Merah

Roles and Responsibilities:

Support the Director, Research and Manager, Research to oversee and implement the research programmes and initiatives of the National Dental Centre Singapore (NDCS) and the Oral Health Academic Clinical Program (ORH ACP) in the following areas:

Grant management

• Support grant applications and manage research grants awarded to NDCS
• Maintain the research dashboard on grant matters
• Compile and gather research metrics from clinicians and researchers
• Facilitate key performance indicators tracking
• Draft progress reports
• Support and manage the Grant Finance System and Procurement System
• Monitor grant budget and utilization
• Handle grant variation matters
• Handle procurement matters e.g. Invitation to Quote (ITQ), Waiver of competition (WOC)

Research operations and support

• Formulate, maintain and implement research-related policies and standard operating procedures
• Correspond with IT to troubleshoot system-related issues
• Correspond with relevant research agencies/personnel and other stakeholders
• Handle incident reporting for lab-related incidents
• Lab safety and point of contact for lab audits

Requirements:

• Bachelor’s degree in Life Sciences, Biological Sciences or other related field with preferably at least 1 year of relevant working experience.
• Experience with grant management is preferred.
• Experience with budget preparation and KPls reporting to agencies would be advantageous.
• Meticulous and responsive with excellent communication and writing skills.
• Able to prioritise workload and meet strict deadlines.

You will assist in achieving the Division’s vision and mandate by developing and implementing operational strategies, that will:
• Lead Division of Surgery & Surgical Oncology (DSSO) towards cutting-edge of academic medicine.
• Ensure high clinical governance standards and protocols within the Division, in line with SGH’s overall clinical governance approach.
• Drive change management initiatives in key resource and clinical areas under the Division’s purview, to enhance operational efficiency & performance.

You will work closely with medical professionals, administrators, and multidisciplinary teams to facilitate the successful execution of clinical projects that drive excellence in patient care within the surgical domain. He/she will analyse data related to clinical projects and provide insights on patient care trends, outcomes, and operational improvements. The clinical projects would cover enhancing the operational processes in the operating theatre, outpatient, and inpatient settings to improve patient care delivery and outcomes. Your scope include assistance to craft strategies and policies on operational processes, workflow design, data collection and analysis.

Requirements

• Degree with at least 2 years' work experience preferably in the healthcare industry
• Strong analytical and organisational skills
• Proficient in Microsoft Office applications and database managemen

You will manage MOH and SGH initiated Value Driven Care (VDC) conditions and coordinate value-based initiatives. Your job duties include:

• Literature review of VDC conditions, indicators and international benchmarks
• Collaborate with stakeholders to define and develop clinical quality indicators and patient reported outcome measures
• Data extraction and analyse VDC conditions
• Conduct case review for cases which do not meet indicators and identify areas for improvement
• Develop and revise electronic Clinical Pathways (CCP)
• Analyse patient reported outcome measures (PROM)
• Identify and run hospital wide publicity programmes to promote awareness and adoption of practice of value based healthcare
• Participate in quality improvement projects

Requirements

• Degree in Nursing/ Biomedical Science/ related disciplines in healthcare, preferably with healthcare work experience
• Proficient in Microsoft Office applications, especially in Microsoft Excel
• Knowledge in the use of statistical and data analytic software will be an advantage
• Experience in medical informatics and informatics-related project management preferred

Job Description:

1. Work closely with Business Development (BD) to provide administration support to Business Development and Senior Management

2. Check and monitor sales opportunities daily

3. Prepare quotations, follow up on sales orders and tender preparations

4. Assist BD in drafting proposals for both current and prospective clients.

5. Perform basic customer service functions, like answering questions or responding to enquiries

6. Maintain and ensure accuracy in sales and customer records.

7. Ensure proper housekeeping and filing of documents and records

8. Compile monthly sales reports.

9. Manage application and renewal of company’s accreditations, ISO certifications and insurances

10. Coordinate schedules and managing calendars for multiple parties to ensure that activities are properly arranged with no conflicts.

11. Other ad hoc duty as assigned

Requirement:

1. Minimum Diploma/ITE or equivalent in any discipline

2. Good communication skills

3. Highly meticulous with an eye for details

4. Fast worker who can work well under pressure and timeline

5. Proficient in Microsoft Office

6. Competencies in IT System is an advantage

You are required to lead and develop a team of staff and to manage and ensure smooth operation of Patient Financial Services’ Inpatient Billing Section. Operational scope includes Patient/ Corporate Billing; Claims processing as authorised by patients, operationalising subsidy framework/national policies and managing patients’ financial concerns.

Partner and collaborate with various stakeholders within and across healthcare clusters to develop and build new systems for the future workflow models/operations that is in line with the national healthcare goals and aspirations. Actively participate in engagements to identify present-day pain points and contribute insights to innovate and create a better workflow and solution for the future healthcare model.

Optimize existing operational workflow, in tandem with SGH’s drive towards transformative and automated processes. Provide assessment based on data analytics and information to make suitable recommendations to contribute to the resolution process to address present workflow gaps.

Review performance indicators and work processes and adopt best practices and benchmarking. Participate in quality/work improvement opportunities and propose/ execute business process improvements and work plans.

Implement internal controls to ensure compliance with audit/ statutory requirements and financial policies. Collaborate as a team member in projects or with relevant stakeholders to provide input, assessment and strategies to manage patient enquiries and feedback sensitively.

Plan and provide support for continuous staff learning and development to achieve high standards of service delivery and career development.

Responsible for additional task(s) or project(s) assigned by supervisors in working towards organisation’s vision.

Job Requirement:

Degree in Business Administration or equivalent with a minimum of 2 years’ experience.

Our Mission is “Partnering You in Organisation Growth through Culture Transformation”.

Through our work with each organisation, we strive to effect transformation, even when the change starts with something small.

If you are aligned to our purpose of facilitating change and transformation in organisations for growth, join our team and come build your future with us!

We are proud to be awarded the Tripartite Alliance Award 2021 for Fair and Progressive Employment Practices and Work-life Excellence.

What You Will Do

Research support

• Conducts Research Quality Assurance e.g. Conduct data cleaning and verification to ensure data collected is accurate and reliable
• Performs verbatim coding with accuracy
• Supports focus group discussions e.g. transcribe discussions, records notes of discussions
• Handles project enquiries as defined and escalates where necessary
• Attends to enquiries from survey respondents

Fieldwork

• Conducts data entry of collected data
• Conducts mystery audits to ensure compliance to defined standards
• Conducts telephone or face-to-face interviews to obtain relevant information by asking questions from a prepared outline
• Conducts calls to target respondents to participate in surveys
• Recruits participants for focus group discussions and/or schedules appointments for interviews
• Identifies and reports problems in obtaining valid data

What It Takes To Be In This Role

• Minimally a Diploma in any discipline (preferably completed a module in Market Research or Business Statistics)
• Working knowledge of MS Office including Excel (intermediate to advanced knowledge), Word and PowerPoint
• Good communication and interpersonal skills
• Good verbal and written communication skills
• Performance and goal oriented
• Independent and at the same time a strong team player

Job Description:

• Monitoring and ensure on time renewal of company vehicle road tax, season parking, licences including heavy equipment and machinery
• Update and assist with government license applications (i.e BCA/Bizsafe, ISO..etc) and ensure compliance with statutory and regulatory requirements
• Ensure high work accuracy is delivered in all applications to the government bodies
• Provide administration support for relevant departments within the organization
• Liaise effectively and work closely with relevant departments including project team on the required documents to ensure all documents are furnished for submission
• Ensure the documents are managed in strict confidentiality
• Establish and implement an efficient maintenance-related documents, database and hard copy filing system
• Responsible for maintenance and upkeep of office facilities and office equipment/assets including ordering office stationaries and pantry items
• Receive, sort, and distribute the incoming letters to respective departments
• Any ad-hoc duties as and when required

Job requirements:

• Outgoing with good communication, negotiation and problem-solving skills for engaging with both internal and external parties to support work-related activities
• Good personality, meticulous, able to work independently, eye for detail and organized
• Must be adaptable and open to learning
• Minimum 2 year relevant experience (ISO/bizSAFE certificate renewal) and experienced in Construction sector
• Diploma in Business/Office Admin or equivalent

You will provide administrative support to the Major Operating Theatre. You will monitor department's financial performance, which includes collating and analysing data on department's expenditures, budgeting. track approved funding from MOH/ agencies and monitor inventory movements of fixed assets. You will also assist in the documentation of staff training matters and take minutes of meetings. In addition, you will collate and analyse quality improvement initiatives and coordinate projects/ events for operating theatre.

Requirements

• Degree in any disciplines with at least 1 year of work experience
• Good communication skills
• Proficient in Microsoft Office applications

RESPONSIBILITIES

• Conduct phototaking and evaluation of cars by identifying problems with diagnostic tools both onsite and offsite.

• Perform troubleshooting and functional checks of vehicles.

• Explaining problems of the vehicle to both customers as well as internal colleagues (eg. Customer Service Officer)
• Conduct test drive of vehicle to detect if there is fault or issues.
• Have good understanding of all types of vehicles – knowing what the potential problems are, how to identify the root cause and the estimated cost of rectifications.
• Guide customers through the procedures of selling their cars.
• Liaise with customers and car dealers for document checks and follow-ups.
• Handle documentation and other administrative duties (eg. Uploading of vehicle postings).
• Establish good rapport with customers and dealers.
• Any other ad-hoc tasks as assigned by Reporting Officer.

REQUIREMENTS

• Possessed a valid Class 3 driving license.

• GCE ‘N’ Level/’O’ Level/Nitec/Diploma.

• Minimum 1 year of hands-on experience in automotive garage industry preferred.

• Good knowledge in diagnostic software.

• Good understanding of different vehicle types as we deal with a wide range of cars.

• Able to identify potential car faults.
• Team player, proactive and willing to learn.

OTHER INFORMATION

· 13 Month + Performance Bonus

· Location @ Leng Kee

· 5 Day Work Week: 4 Weekdays + 1 Weekend

· Working Hours: 9am - 6pm / 10am – 7pm

Responsibilities:

• Build, plan, and implement the overall digital marketing strategy.
• Manage, guide, and train digital marketers and other marketing positions in the team.
• Plan and monitor the ongoing company presence on social media.
• Launch optimized online advertisements to increase company and brand awareness.
• Measure the performance of digital marketing efforts using various web analytics tools.
• Acquire insight into online marketing trends and keep strategies up-to-date.
• Maintain partnerships with media agencies and vendors.
• Plan and execute various marketing campaigns over different platforms, allocating budgets and timelines for each campaign.
• Analyze the effect of each campaign and update content periodically for social media pages and websites.
• Interpret data from various marketing campaigns, identify trends, and communicate insights to the respective groups.
• Execute and measure the conversion rates from digital marketing campaigns.
• Come up with creative ideas to capture customer focus.
• Analyze and present market data using charts.
• Coordinate and execute tasks with marketing executives.
  

Requirements:

• Proven experience as a Digital Marketing Executive or in a similar role.
• Excellent understanding of digital marketing concepts and best practices.
• Experience with B2C social media, Google Adwords, email campaigns, and SEO/SEM.
• Proficiency in using various digital marketing tools and platforms such as Google Ads, Facebook Ads Manager, Google Analytics, etc.
• Good command of spoken and written English. Proficiency in
• Mandarin is an added advantage.
• Strong analytical and creative skills.
• Ability to work in a high-pressure environment and complete tasks within a short period.
• Education and Experience:
• Minimum of a Diploma, Advanced/Higher/Graduate Diploma/Bachelor's degree in marketing, communications, or a related field.
• At least 2 years of relevant hands-on work experience in a similar capacity in the healthcare/retail environment.
• Able to create designs and creative art is a plus.
  

You will be part of the SingHealth Staff Wellness team responsible for developing and proliferating a system-wide culture and climate to promote overall staff wellbeing within SingHealth.

You will provide support in administering and managing the Joy at Work fund and other ad-hoc donors fund directed at staff wellbeing. You will drive effective promotion of staff wellbeing activities and projects in the form of integrated communications campaigns, event management, internal communications and electronic media to foster wellbeing. You will proactively engage internal customers on philanthropic funds utilisation for wellbeing initiatives and actively seek profiling opportunities on wellbeing initiatives to increase awareness. You will prepare utilisation reports and presentations to update on fund utilisation and outcome indicators. You will adopt an innovative and open mindset to strategise and execute a multi-channel and integrated communications plan, complemented by a strong sense of purpose and belief in the promotion of wellbeing. You will propose and implement harmonised communication strategies relating to staff wellbeing for adaptation across SingHealth institutions.

Requirements

· Bachelor’s Degree in Arts and Social Sciences, Mass Communications or Social Sciences

· Creative and demonstrated ability to think out-of-the-box in communicating and engaging different levels of stakeholders

· Good grasp of new communication tools and trends

· Web-savvy and familiarity with design software is preferred

· Good team player who is innovative and resourceful

You will be responsible for planning and managing care integration initiatives driven by the SingHealth Regional Health System (RHS). You will provide and coordinate operational and administrative support to SingHealth RHS and its cluster stakeholders to ensure smooth and effective operations of the health promotion and disease prevention initiatives.

You will assist to provide analytics and data on RHS efforts to identify, plan and develop new population health projects and capitation initiatives. You will collate and track performance indicators of the care integration programmes and initiatives driven by the RHS.

You will liaise with RHS internal stakeholders, including clinical and operational departments from SingHealth institutions that are involved in population health projects and capitation initiatives driven by SingHealth RHS. You will cultivate and maintain strong networks with key community healthcare services and partners including Voluntary Welfare Organisations (VWOs), allied health and home nursing services, as well as other relevant social services and community-based organisations. You will also work with business units to understand data requirements and establish criteria to collect the relevant information for analysis and support data collection and reporting of key performance indicators for the RHS programmes, population health projects and capitation initiatives.

In addition, you will serve as a project facilitator for approved projects and support their development and implementation. You will apply appropriate problem solving tools and skills to help resolves issues and cross hurdles . You will provide administrative support, assist in the annual work plan exercise, plan and organise RHS retreats, events and provide secretarial support.

Job Requirements

· Bachelor’s Degree in any discipline. Experience in healthcare would be an added advantage.

· Strong analytical skills with an understanding of financials, statistics and workflow engineering and re-engineering would be an added advantage

· Good presentation skills and the ability to write well

· Effective and proactive when working both independently and in a team setting

· Excellent interpersonal communication skills, willing to learn and is self-motivated

· Proactive team player

· Resourceful and able to work independently with minimum supervision

You will be responsible for maintaining systems and processes to ensure conformance to JCI (non-clinical aspects) and ISO standards. This includes:

• Planning and conducting internal quality audits, and following-up and closure of findings
• Supporting departments on content management in various IT systems to meet JCI and ISO standards requirements
• Maintaining a system to track all licenses, ensure the Hospital's legal register is updated, and changes are communicated
• Working closely with stakeholders to facilitate the renewal of MOH Hospital License

You will also support the Hospital's data protection efforts to ensure compliance with the Personal Data Protection Act (PDPA). This includes:

• Supporting the development and implementation of data protection policies, procedures, and guidelines
• Coordinating and supporting internal reviews, audits, and staff engagement activities
• Attending to data protection queries, incidents, and data requests
• Providing secretarial support for committees.

Requirement

• Degree in any discipline, preferably with at least 2 years of experience in the healthcare setting
• Highly organised, independent, and meticulous
• Strong interpersonal skills with pleasant disposition, able to interact with people of all levels
• Experience and knowledge in quality standards, audit, legal compliance, and/or data protection would be advantageous

About our client: Our client is a leading A1 Main Contractor for Civil and Infrastructure projects.

Work Location: West

Salary range: up to $3,800 per month

About the role:

• Responsible for administrating the Employee Lifecycle Management and Employee Relations such as New Hire Orientation/onboarding matters, Employee Engagement, etc.
• Lead work pass management and recruitment process
• Monitoring and regular updates related to work pass quotas and migrant workers levy status Updating of all Medical schemes and processing of payments including MWOC
• Prepare HR-related letters and correspondences such as Certificate of Employment, Confirmation Letters, etc.
• Handle HR internal and external audits
• Actively engage with Operations and provide HR business partnership Any other duties as assigned

About you:

• Diploma / Degree holder in HRM or equivalent
• Minimum 3 years' experience.
• Prior experience in Construction industry is an added advantage Resourceful, self-driven, and possessed a high degree of professional integrity
• Good interpersonal skills and works well in a team
• Strong knowledge and expertise in Microsoft Office
• It is an added advantage if candidates can commence immediately or within short notice

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA Licence: R1325507

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

Senior Executive / Assistant Manager, Ops and Admin (Surgical & Specialised Services)

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.

Duties & Responsibilities

• Manage service point operations assigned
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems
• Work with other department managers to ensure a positive experience for patients along the continuum of care
• Ensuring facilities are patient friendly and safe
• Partner the department managers (Ops & Admin) in achieving customer satisfaction targets
• Responsible for devising innovative services to continually improve service levels and delight customers
• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached
• Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business
• Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff
• Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems
• Participate in committees and other tasks as assigned
• Job rotations to other operational areas after 3 years

Job Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• At least 2 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

You will support the Group Director of Staff Wellness in envisioning and formulating short, medium and long-term staff wellness strategies aimed at defining and promulgating a cluster-wide culture on reducing mental health stigma and increasing awareness on mental wellbeing. You will analyse, monitor and evaluate the effectiveness of staff mental wellness initiatives and programme.

You will manage the development and building of frameworks, programmes and initiatives to ensure the provision of adequate and appropriate avenues and resources to support all staff in distress, as well as educate and empower staff and Head of Departments / supervisors on all aspects of staff mental wellness and staff resilience.

You will lead and organise special mental wellbeing-focused events/activities to facilitate awareness building and capacity development amongst staff. You will lead efforts at cluster-wide integration and harmonisation of staff mental wellness policies, systems, and processes to create a one SingHealth culture in fostering greater cluster cohesion and collaboration in the promotion of mental wellbeing.

Requirements

· Bachelor’s Degree in Psychology with at least 12 years of experience in healthcare or related field

· Possess leadership skill and has experience in management capacity

· Strong people management, communication and influencing skills

· Self-motivated and strong influencer