The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace but are passionate about the role of brands in helping bring about social change. The Account Executive is a vital support member to all agency account teams. As an account executive, you'll need to thoroughly understand a client's products or services and what their communication goals are.  

Expectations of an Account Executive 

• Assists the Account Manager in business support and management 

• Assists in providing timely responses to client requests 

• Schedules business meetings and do follow-ups 

• Provides input for the creation and execution of marketing plans 

• Gathers data on ad campaigns to evaluate performance, and gives recommendations on ways to improve campaign performance 

• Tracks campaign budgets 

• Gathers information on the competition 

• Ensures that ad campaigns are in compliance with advertising guidelines 

• Assists in developing and implementing business improvement programs 

• Analyses invoices and provides invoicing support 

• Assists in developing client presentations, proposals and reports 

• Maintains thorough understanding of account management principles 

• Assists Account Manager in coordinating day-to-day account activities 

• Maintains a sense of discretion and professionalism, representing the Groupe    

Expectations as a member of our community 

• You believe passionately in the power of creativity to bring change to the world.  You’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal 

• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets 

• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other 

This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

As an HR Program Executive, you will be responsible for the development, implementation, and management of HR programs that foster employee growth, performance, and engagement. This pivotal role requires close collaboration with the HR Manager and various departments to ensure alignment with organizational objectives. At Boskalis, Human Excellence is a cornerstone of our Corporate Business plan. Your work will be guided by the pillars of Human Excellence: Performance & Development, Diversity & Inclusive Workplace, Internal Mobility, and Vitality.

You will execute your responsibilities in line with the core values of our HR team: cooperation, proactivity, solution-oriented thinking, integrity, and a challenging mindset. As a highly communicative professional, you will demonstrate exceptional relationship management skills across all levels of the organization. You will take initiative in organizing and executing tasks, embodying a hands-on approach and a can-do attitude, which are crucial to achieving success in this role.

Your responsibilities as a HR Program Executive are

• Develop and manage programs aimed at employee development, such as training, wellness, and engagement initiatives, ensuring they align with organizational goals and include metrics to measure their success.
• Designing, developing, deploying, and measuring learning solutions.
• Implement wellness programs that promote physical and mental health.
• Facilitate internal job postings, career development workshops, and mentorship programs to encourage employee growth and retention.
• Foster a culture of engagement, inclusion, and continuous improvement by working with teams to provide a motivating work environment, encourage a growth mindset, and enhance resilience.
• Use data to review programs, prioritize areas of development, and optimize program delivery methods.

Your qualities
You can make your mark as an HR Program Executive if you have:

• Bachelor’s degree in human resources.
• Additional qualification in the field of Organizational Development, Psychology, or any related field would be an advantage.
• Knowledge/experience in Talent Management, Performance Management, initiating Onboarding/Offboarding program would be an additional advantage.
• Three or more years of experience in HR program management, Learning & Development or similar roles.
• Strong communication and interpersonal skills, with the ability to inspire and motivate.
• Committed to promoting a positive and inclusive workplace culture.

As a member of our Solution Sales team you will have a major impact on our future success. Customer & Industry Workflows (Customer Service Management) is a rapidly growing focus area for ServiceNow. Members of this team will have an opportunity to drive the growth engine for ServiceNow, along with support from the business unit and executive team

ServiceNow is seeking a Solution Sales Executive – Customer Workflows that is a customer facing domain expert, that drives innovative business solutions with our customers

Role

Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:

• Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
• Being the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer Workflows platform
• Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s Customer Workflows solution
• Sales process management and opportunity closure
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams
• Support the regional ServiceNow partner channels to drive an effective customer experience

The position is responsible to provide transitionary / project support to the Singapore Corporate Accounting Team.

Successful candidate will be placed under a 6-month contract through our dedicated recruitment agency.

Responsibility

Projects / General Ledger / Statutory / Reporting

• Support finance project implementation (Concur, inforSUN)
• Support GST ACAP review
• Support monthly closing and reporting submissions on OneStream
• Support team members on monthly closing activities
• Support interco entries and confirmations

Payments and accounting duties

• Support payment disbursements
• Carry out any other accounting related duties as assigned by Senior Manager and Director of Finance.

This is for the Infrastructure team. 

Job Responsibilities

• Performing concept and detailed design of electrical systems including transmission and power projects
• Take responsibility for the assigned design components, including the necessary follow-up for approval from relevant authorities and clients.
• Assist in liaising and coordinating with Local Authority Departments to secure approval for design projects.
• Prepare design calculations, drawings, specifications, and tender documents for design projects under the guidance of senior engineers/managers.
• Work under guidance and supervision of a senior level team member.

Summary

This position is responsible for the movement of all goods/purchases in and out of the hotel and ensure that they are properly recorded.

Job Responsibilities

· To ensure that any goods coming into the hotel have been properly ordered and met the specification (in quantity and quality).

· To ensure that all goods received in the hotel are accounted for and supported with proper documentation.

· To ensure that all goods received in the Hotel are properly supported by valid hotel purchase orders.

· To examine both quality and quantity of goods received in coordination with related Department Heads before accepting delivery.

· To ensure that goods are promptly moved to Stores or the concerned department once received.

· To ensure that outgoing goods are properly documented and accounted for.

· To closely monitor with Purchasing for all pending or partial deliveries.

· To be responsible for recording and distributing reports as required.

Job Description & Requirements:

We are looking for a fun, motivated, and driven team player to join our retail team at our flagship store in Singapore - a key figure in the overall OSN offline brand experience.

You should be someone who understands the brand and embodies our values.

Candidate must be able to commit on a full-time basis. We offer attractive salary packages, benefits and career growth potential.

The current position offered will be Full-Time Retail & Operations Executive or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").

Responsibilities include:

Retail:

• Executing and overseeing day to day operations i.e., Opening/Closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, goods receiving or deliveries
• Assisting in setup and roll out of new stores locally and overseas
• Achieving or exceeding sales and customer growth targets
• Ensuring excellent in store customer service and experience
• Executing in store-activities, events or campaigns
• Reporting on a daily/weekly/monthly product and sales performance
• Contributing regularly at internal meetings with team members to optimise store operations, improve workflow and productivity
• Reporting to Retail & Community manager

Customer service:

• Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
• Contributing regularly to innovation and improvement of workflow between online and offline sales channels
• Inspecting returned items and processing store credit refunds
• Ensuring excellent customer experience online and offline

• Minimum I year working experience in retail (Fashion or F&B a bonus) or a customer-facing role
• Honest, hardworking, responsible, pro-active and a strong team player
• Able to converse fluently in English
• Must be able to commit 44 hours a week, including one day each weekend (Saturday and/or Sunday)

Please apply by submitting your CV to [email protected].

• Health Insurance
• Staff Discount
• Meal Allowance
• Transport Allowance (Launch Prep Shifts)
• Birthday Leave

Job Description

• Good co-ordination skills and good technical knowledge of M&E systems/ equipment, including security systems
• To carry out regular site supervision and inspection of the works/materials including any off-site production as instructed by the consultant team so as to ensure that mechanical and electrical works, including security systems, are constructed to required quality, accuracy and workmanship
• To monitor work in progress in accordance to Approved Master Schedules with breakdown to Monthly, Weekly and Daily programmes
• To assist the RE on daily, weekly and monthly reports of site progress as per contractor’s approved program, activities, issues and resolutions
• To check and verify reports, variations and progress claims submitted by contractors, including as built quantity for the variations
• To undertake any other duties related to the project as and when instructed by the SO and RE.

Qualifications

• Minimum Diploma in Mechanical / Electrical Engineering from a recognized institution
• Registered with IES/ ACES as a Resident Technical
• Minimum 5 years of M&E work experience with strong knowledge of local construction practices air-conditioning, electrical, fire protection, security systems, BMS, plumbing, sanitary and gas services
• Working location will be at Sentosa

TMGM Singapore is a dynamic and rapidly growing startup within the global financial services industry. As part of a global company, TMGM Singapore offers a fast-paced, innovative environment with opportunities for growth and development.

We are seeking a detail-oriented and proactive Executive Assistant to join our dynamic team. This role combines essential bookkeeping responsibilities with general administrative support, making it ideal for a professional who thrives in a fast-paced, startup environment. You’ll support our management team with financial tasks, help streamline operations, and contribute to the efficient functioning of our organization.

Key Responsibilities:

• Accounts Management: Handle essential bookkeeping tasks, including accounts payable and receivable, ensuring timely and accurate processing of invoices and bank reconciliations.
• Payroll Processing: Oversee payroll activities to guarantee prompt and precise payments to employees.
• Financial Reporting: Prepare and maintain financial reports to support budget tracking and forecasting efforts.
• Tax and Audit Support: Coordinate with external accountants for tax preparation and assist in financial audit processes as required.
• Expense Tracking: Monitor company expenses against budgets, providing insights for cost management and suggesting areas for improvement.
• Ad-Hoc Projects: Assist with various ad-hoc projects and tasks assigned by management, showcasing adaptability to meet evolving startup needs.
• Process Improvement: Contribute to the continuous improvement of bookkeeping and administrative processes, proposing and implementing best practices.
• Operational Efficiency: Support the team in streamlining operations and ensuring compliance with relevant financial regulations, enhancing overall organizational efficiency.

• High school diploma or equivalent qualification.
• At least 2 years of experience in an accounting or bookkeeping role is preferred.
• Proficiency with accounting software and MS Office Suite, particularly Excel.
• Excellent organizational and multitasking skills with strong attention to detail.
• Strong communication skills and a proactive approach to problem-solving.
• Willingness to learn and adapt to new processes and systems.

• RETAIL SALES DEVELOPMENT
  • Support SRM in building effective communication tools to share sales datas to retail team
  • Prepare weekly and monthly sales performance deck and present to Retail Team hand in hand with SRM
  • Assist SRM in building effective incentive plan based on marketing & business needs
  • Coordinate, verify and share result of incentive & commission to sales team on a monthly basis
  • Visit point of sales on a weekly basis and ensure counter / boutique needs are met

• RETAIL STAFF MANAGEMENT
  • Monitor key retail KPI and provide quantitative report to SRM
  • Review retail team productivity and gather retail team needs in term of coaching & training
  • Ensure new product launches information are well disseminated to the retail team:
    • Prepare deck including all information related to new launch in partnership with Marketing Team
  • Create a positive and strong synergy within the team, ensure positive mindset

• RETAIL EXCELLENCE
  • Lead Mystery shopping Execution
    • Communicate and feedback to the retail team on key learnings and areas of improvement
  • Assist SRM during in/out of store event and ensure perfect execution with high level of service
  • Lead Bee Gold App (CRM tool) campaigns execution to strengthen Retail Staff relationship with Guerlain members and increase retail sales:
    • Create campaign based on marketing & business priorities
    • Ensure customer focus list is well defined
    • Monitor, review and analyze campaign performance
  • Work hand in hand with Marketing Team on developing the high clienteling network by reviewing the database and spending of Guerlain customers

• REPORT / ANALYSIS
  • Provide weekly & monthly sales analysis on Guerlain’s performance
  • Provide Boutiques report on a monthly basis
  • Provide monthly competitor’s report
  • Create purchase order on a monthly basis for all retail matters

Interfaces with business team and operations to support the process of winning work. Leads responses to client RFI/RFQ/RFPs and applies standard pursuit processes to ensure efficiency in schedule and bid compliance. Responsible for print, electronic and oral proposal deliverables. Provides market research and competitive intelligence and leverages data systems and tools to support proposal strategy and business strategic planning efforts. 

Job Description

• Manage all technical and commercial components for multi-disciplinary services bids

• Preparation of internal governance, production of winning proposals and presentations to drive business growth.

• Coordinates and manages proposal technical components, internal governance, pricing and presentations.

• Demonstrates excellent communication skills and the ability to recognise, process, and present information.

• Fully understands the requirements of the RFP, coordinates with technical leads for required technical and commercial inputs.

• Coordinates with other End Markets and Regions to ensure that the RFP scope is addressed adequately and all costs are accurately considered.

• Obtains quotes from sub-consultants as required and negotiates appropriate terms and conditions based on AECOM's standard contract and risk committee requirements.

• Preparation of compelling proposals with win themes based on a complete understanding of client needs.

• Understands the competition and market trends and works closely with the Major Pursuits Team on strategic pursuits.

• Verifies that all legal qualifications and the Southeast Asia risk committee directives have been included in the final bid document before submission to the client.

Responsibilities

• Preparation of monthly management reports and other financial reports required by management
• Handle full set of accounts, month-end closing, and GST preparation and submission.
• Assist in validating sales invoices created by staff in Xero
• Monitor AR and work closely with staff through frequent communications with staff regarding collections of outstanding receivables, and emailing receipts to customers
• Responsible for the processing of staff claims and vendor payments
• Liaise with internal and auditors on the internal audits and annual audits of financial statements
• Liaise with banks, and other external parties
• Supports systematic filing and retrieval of accounting records
• Liaise with donors on donations-related matters

·       Identify areas for improvement and develop good accounting control procedures to enhance work quality and efficiency.

·       Assist in any other related duties assigned by your Head of Department

·       Assist in admin matters and organisational events and activities when required

• Finance & accounting experience, preferably in non-profit organization

• ·Minimum 1 year experience in Finance and/or relevant fields is preferred 

• Proficiency in Microsoft Office

• Self-driven, people oriented and a team player
• Good interpersonal communication and presentation skills
• Able to work under pressure and to tight deadlines
• Ability to communicate, build and maintain good relationship with the community.
• Excellent in oral and written command of the English language is essential, proficiency in Chinese language will be an added advantage to liaise with Mandarin-speaking members

• Exposure to the different sectors in the financial market
• Career development opportunities and training
• Work life balance and caring work environment
• Friendly with great teamwork as the backbone of the work culture

This position is available from January 2025 onwards.

The Security Officer delivers the safety and security measures that meet the requirement of the Hotel Management.

Primary Responsibilities

Manages The Control Room

• Verifies all visitors, guests and contractors of their visit and issue pass to them after verifications.
• Records and issues departmental keys to the colleagues after verification. Acknowledges and records when the keys are returned.
• Reports and documents all incidents in the Security Management Occurrence log.
• Answers to all telephone enquiries in a calm and professionally manner.
• Records and takes pictures of all Loss and Found items surrender by colleagues or others in the “Case Property” form and thereafter to hand over to Housekeeping if there is no claimant.
• Responds to the fire alarm bell activation and activates the CERT members, Decam (Decentralized Alarm Monitoring Station), Hotel Telephone Operator and raised the Fire Alarm Bell Activation Report thereafter.
• Assists in the evacuation when the need arises.
• Assists in managing the Electronic Parking System for the Carpark, including printing the Daily Revenue Report and Settlement Report daily.
• Any other duties assigned by the Security Supervisors and Managers.
• Prepares to assume the role of a CERT member when the need arises.

Carries Out Static Duties

• Ensures a peaceful environment, greets guest coming/going out of the hotel, to report and take action if there is a disturbance.
• Ensures orderly traffic flow, advises drivers of unauthorised parking to park at designated car park and to report and take action if there is disturbance.
• Conducts checks on unauthorised parking, advise the driver to park in designated car parks, to report and take action if there is disturbance.
• Ensures only authorised contractors or supplier’s vehicles is allow to park in the loading bay.
• Ensures smooth traffic movements in the loading bay.
• Ensures the vehicles are parked in an assigned parking lot.
• Ensures no obstruction cause to other vehicles using the loading bay.
• Verifies the identities of all contractors/workers using the loading bay.
• Responds to any emergencies within 3 minutes or less.

Patrols The Hotel Grounds And Buildings

• Residence patrolling for crime prevention and to report of any incidents, disputes disturbances or found properties left unattended.
• Perimeter patrolling to ensure that the hotel’s exterior walls are not vandalised or damaged, ensures the street lamps are in working condition.
• Raffles Arcade Blocks patrolling for crime prevention, providing assistances or enquires from City guests or members of the public.
• Responds to any emergencies within 3 minutes or less.

Involvement As A Member Of The Security Team

• Provides security escorts for finance department to the bank.
• Witnessing for colleagues depositing sales proceeds at finance department.
• Crowd Control Duty during major events or VVIP visits.
• Prepare to assume the role of the CERT members and First Aider.

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a dedicated and enthusiastic Customer Service Officer to join our team at PRISM+ Australia. As part of our customer service team, you will be a vital role in providing exceptional support and creating a WOW experience for our Australian customers across various communication channels.

Key Responsibilities:

• Deliver prompt, accurate, and high-quality responses to customer inquiries through:
• Email
• Live chat
• Phone Calls
• Social Media

• Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction

• Handle urgent cases with immediate attention and escalate to management for swift resolution when necessary.
• Identify recurring issues and communicate them to management, providing suggestions for improvement.
• Maintain a polite, professional, and helpful demeanor in all customer interactions.
• Gather and share customer feedback with colleagues and departments to enhance our products and services.
• Stay passionate and knowledgeable about the latest trends and technology related to PRISM+ products.
• Adhere to company policies, including confidentiality guidelines.

• Strong communication and problem-solving skills

• Passion for customer service and technology
• Ability to work well in a fast-paced environment
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TV
• Occasional nightshifts may be required

The base operations executive is responsible for overseeing and managing day-to-day base operations, with a particular focus on security. This role ensures the efficient and effective handling of equipment and personnel within the yard, while maintaining high standards of safety, security, and compliance. The executive will coordinate with various departments and external vendors to ensure the timely and accurate delivery of services.

As an employee, you contribute to maintaining our organization’s quality, safety, and environmental management system as part of a continuous improvement process. In doing so, within your range of duties, you assume responsibility for adhering to all measures implemented by the company regarding quality, safety, and the environment.

Your responsibilities as base operations executive  

• Develop and implement security policies and procedures to safeguard the base, vessels, and occupants.
• Oversee general maintenance and repairs of yard and warehouse facilities.
• Provide support and coordination on logistical matters for projects and vessels in the region.
• Ensure timely revalidation of statutory certificates for yard equipment, buildings, and warehouses.
• Develop and execute sustainability initiatives to minimize environmental impact and oversee waste management programs.
• Serve as the primary contact for tenants, supervise and manage company drivers, take on driver duties in their absence, assist in pre-procurement processes, and stay updated on industry trends and best practices.

Your qualities and experience
You can move ahead as a base operations executive if you have:

• Diploma in Logistics and Supply Chain Management, Business Administration, or a related field; certification in security management or sustainability practices.
• Possess Class 3 license and preferably a forklift license.
• Minimum of 3-5 years of experience in yard, warehouse, and logistics operations, preferably in a supervisory role.
• Strong knowledge of logistics principles, inventory management, transportation planning, and security protocols.
• Strong communication, interpersonal skills, and ability to lead and motivate a team.
• Excellent problem-solving and decision-making abilities; proficiency in Microsoft Office Suite and relevant software applications; proactive and detail-oriented with a strong sense of responsibility.

• Review of draft / executed financing documents such as letters of offer / facility agreements & security / mortgage documents, validate draft financing and security documents against approvals, post acceptance documentation checks, preparation of instructions to lawyers / valuers / insurers and etc.
• Perform the daily BAU operations by supporting Business Unit’s post approval documentation processes till redemption / full repayment.
• Perform roles as the facility agent, security agent and/or account bank in syndicated financing. Activities including but not limited to active participation in negotiation of the legal documents, conditions precedent collation, conditions subsequent and covenant tracking, management of facility life cycle and information dissemination.
• Liaise with Business Units and external parties such lawyers / valuers / insurers.
• Perform checks to ensure legal and security documentation are completed, conditions precedent is fulfilled prior to activation of credit facilities, monitoring of conditions subsequent and ensure that the legal and security documents are being custodized.
• In charge of preparing letters / reports, updating of registers and custodians of documents.
• Manage day-to-day business transactions to ensure that the agreed turnaround time with the business is met
• Ensures accuracy, efficiency and meets the agreed turnaround time with the Business Units while minimizing operational risks and losses.
• Able to contribute to process improvements and participate in ad-hoc projects

Job Responsibilities:

• Build, develop, and maintain strong customer relationships with business partners, including academic and public institutions, hospitals, major clinic chains, pharmacies, dealers, and agents.
• Generate repeated sales and cultivate long-term, value-driven collaborations.
• Provide market feedback and implement relevant sales strategies.
• Establish and maintain a positive company image and customer relationships, including developing key customers.
• Exhibit excellent market sensitivity and adaptability to market changes.
• Regularly summarize and analyze sales results, submitting relevant data and reports.
• Manage and respond to queries from potential customers and follow up on leads and referrals.
• Collaborate closely with the Sales team on sales plans to achieve or exceed sales targets through value creation selling activities.
• Stay updated with product knowledge and informed about competitors’ products.
• Provide accurate forecasts, pipeline data, and market intelligence on competitors to management.
• Maintain an up-to-date customer list with contact details.
• Lead and manage the sales team's KPIs, ensuring timely achievement of targets.
• Collaborate with cross-functional leadership teams to align business development goals with overall organizational objectives.
• Perform any other ad-hoc duties or projects within the sales and marketing function as required by the management team.

Qualifications:

• Strong network in the medical device and pharmaceutical business.
• A Bachelor Degree with at least 2 years of relevant experience (others are welcome to apply).
• Familiarity with in vitro diagnostic products such as lateral flow immunoassay, PCR, and Immunoassay.
• Understanding of IVD product development and commercialization lifecycle.
• Strong project management skills, including planning, execution, and timely communication.
• Excellent presentation skills.
• Preferred majors: biology, medicine, laboratory science, immunology, pharmacy, or quality engineering.
• Enthusiastic, proactive, and down-to-earth work attitude with strong communication and execution abilities.
• Results-driven and a team player.
• Meticulous with a strong sense of responsibility, able to handle stress and tight schedules.

About the role

The Senior Payroll Executive is responsible for full spectrum of payroll function including processing of salaries/ wages, pay adjustment, CPF submission, annual tax filing as well as regular headcount & reporting related to payroll, ensuring a high level of data accuracy and compliance. This is a one-year contract position.

What you will be doing

• Manage mid to complex monthly payroll processing across different shift patterns including overtime pay, festive advance pay, ad-hoc payroll and allowances.
• Ensure timely submission of tax clearance for non-local leavers.
• Prepare various quarterly accrual and provision reports for Finance reporting.
• Assist in preparation for journal posting to Finance system.
• Assist to prepare pre-payroll activities (e.g month end data for payroll checking, leave and attendance checking).
• Manage stakeholders enquiries relating to payroll costs, reports and grants computation.
• Any other ad-hoc duties as required.

The successful candidate

Essential

• Bachelor’s degree or relevant certification in HR
• Experience in payroll processing for both white-collar and blue-collar employees
• Highly proficient in MS Excel
• Meticulous
• Highly organised

Desirable

• Prior experience with BIPO system will be an advantage

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The Role

You will be responsible for ensuring that all products, processes meet the established quality standards. The role involves monitoring the quality standards of our vendors, conducting quality checks on samples, implementing continuous improvement measures.

You will work closely with cross functional teams to ensure compliance with industry regulations and customer requirements, enhancing product reliability and customer satisfaction.

You will need the ability to be both hands on and quick to think on your feet when dealing with our network of Suppliers. This is an exciting and pivotal role in the Sourcing, Production & Quality team that requires a go-getter with a positive mindset, have initiative, as well as enjoy working in a fast paced environment. 

You should have / be

• Bilingual in English and Chinese
• Self-motivated to deliver results, keeping a curious, proactive and innovative mindset
• A good sense of timeline coordination and scheduling
• Ownership of task with a mission-focused approach
• Strong attention to details
• High learning agility
• Comfortable working with data, reporting information tools and technologies to simplify production tracking processes
• Great at maintaining multitasking and execution abilities under tight deadlines
• To embrace change, manage change with a positive outlook and taking business needs as a priority
• Actively promoting effective communication to facilitate and drive resolution with internal and external stakeholders
• A passion for fashion is a must, interest in sustainability is a plus

Key Responsibilities

1. Quality Assurance and Control:

• Develop, implement, and maintain quality control standards across all assortments
• Work with 3rd Party QC inspections to conduct regular inspections and audits of production processes to ensure compliance with quality standards
• Prepare washcare labels on time upon order placement
• Review and approve materials and products before shipment
• Prepare required QC files ready for inspection
• Monitor and evaluate production processes to identify quality issues and recommend corrective actions

2. Process Improvement:

• Analyse quality data to identify trends and areas for improvement
• Collaborate with cross teams & tea leads to implement process improvements and corrective actions
• Lead initiatives to enhance product quality, reduce defects, and minimize waste
  

3. Compliance and Documentation:

• Ensure compliance with industry regulations, company policies, and customer requirements
• Maintain accurate and up-to-date documentation of quality control procedures, reports, and certifications
• Prepare and present quality reports to team leads
  

4. Supplier Relationship Management:

• Conduct monthly catch up with vendors to share back on their performance
• Understand vendor constraints and bridge internal stakeholders
• Collaborate with vendors to ensure the quality of raw materials and components
• Conduct supplier audits and assessments
  

5. Team Collaboration and Training:

• Work closely with sourcing, production, product development & commercial teams to ensure quality standards are met
• Work closely with the customer care team to address customer complaints and ensure timely resolution of quality issues
• Train and mentor staff on quality control procedures and best practices
• Promote a culture of quality awareness across the organisation

• Diploma/ Bachelor’s degree in Quality Management, Apparel Merchandising, Garment Product development
  2-3 years of experience in quality assurance/control, preferably in Apparel & Fashion
• Strong knowledge of quality management systems (QMS) and industry standards such as ISO 9001
• Experience with Lean methodologies is a plus
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills

Key Competencies

• Attention to detail and a commitment to excellence
• Ability to work independently and as part of a team
• Strong organisational skills with the ability to manage multiple tasks
• Ability to handle pressure and meet deadlines

1. Flexible Work Arrangement

• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

The Field Collection Collector is responsible for visiting clients to collect outstanding payments and ensure a timely debt recovery. This role requires excellent communication skills, a strong sense of responsibility, and the ability to handle sensitive financial matters with discretion.

What you’ll need to bring to the role & Experian

·       Responsible for debt collection and management activities through house visits and other appropriate actions as assigned by collections officers

·       Carrying out proper investigation, analysis and observation of house visited

·       Maintain accurate records of all collection activities and client interactions

·       Updating the office immediately on information obtained on house visits

·       Attending urgent or impromptu meetings held in the office

·       Collaborate with the internal team to improve collection strategies and processes

·       Achieving collection targets driven by corporate goals 

·       Ensure compliance with all relevant laws and regulations during collection activities

·       Any other matters assigned

Are you a SaaS Sales professional with a strong commercial drive who would like to work for one of the world's leading learning platforms in the world? Then you might be the person we are looking for!

Kahoot! is looking for a Sales Executive who will become a key player in our Sales team in our brand-new Singapore office space! In this role, you will take charge of inbound sales management, pipeline development, sales execution and more.

About Kahoot!
The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement.

Launched in 2013, Kahoot!'s vision is to build the leading learning platform in the world. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with more than 10 billion participants (non-unique) in more than 200 countries and regions. The Kahoot! Group includes Clever, the leading US K-12 EdTech learning platform, together with the learning apps DragonBox, Poio, Drops, Actimo, Motimate, and Whiteboard.fi.

The Kahoot! Group is headquartered in Oslo, Norway, with offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. To learn more, visit us at kahoot.com, and let's play!

Our K!rew

At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 600 employees representing over 50 different nationalities, we're a diverse and fun bunch of people! We work hard and celebrate our wins, tackle challenges with original ideas and learn something new every day.

We are driven by our mission and guided by our values: playful, curious and inclusive.

If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world.

Responsibilities

As our next Sales Executive, you will be responsible for the following:

• Inbound Sales Management: Oversee the entire inbound sales process for prospects who have shown interest in Kahoot for Work through phone calls, emails, or requests for additional information. Manage inbound lead channels, handle invoice and quote requests, and address support and billing inquiries related to sales executed by yourself

• Pipeline Development: Build, maintain, and manage a strong sales pipeline, ensuring efficient handling of all inbound leads and driving sales growth

• Sales Execution: Drive the sales process from initial contact through to closure, focusing on converting inbound leads into successful sales

• Initiative Implementation: Execute specific, planned initiatives aimed at enhancing inbound sales and support functions
• Training and Support: Provide training on existing Kahoot tools to colleagues in the Sales Team as needed, helping to enhance overall team performance and knowledge
• Collaboration: Work closely with other team members to ensure cohesive execution of sales strategies and initiatives

We are looking for someone with the following skills and competencies:

• Bachelor’s Degree in a relevant field of study
• Strong ability to manage expectations, present solutions, and build lasting relationships with clients
• Commercial Experience: Minimum of 2 years in a commercial role with a deep understanding of business dynamics
• Outstanding skills in presenting and communicating effectively, with fluency in English
• Sales Track Record: Proven success in sales, with a demonstrated ability to drive results
• Negotiation skills: Excellent skills in negotiation and deal-making
• Complex Sales Management: Ability to manage and navigate a complex sales process, with a clear understanding of the business value of SaaS solutions, particularly in the context of Learning & Development and Communication
• Customer Understanding: Strong listening skills and a deep understanding of customers' business needs and challenges
• Team Collaboration: A team player with exceptional people skills and the ability to work collaboratively

You can look forward to enjoying the following benefits:

• Company Laptop
• Mobile Phone subscription
• Annual Leave: Paid vacation days to recharge and relax
• Options for remote work or flexible hours to accommodate personal needs
• Opportunities for training and skill enhancement to foster career growth

On top of that, you will be able to see how the work you do puts a smile on the face of kids, teachers, and learners all around the world. It doesn’t get better than that! :)

Please submit your application by October 31st. We look forward to hearing from you!

Are you a Senior SaaS Sales professional with a strong commercial drive who would like to work for one of the world's leading learning platforms in the world? Then you might be the person we are looking for!

Kahoot! is looking for a Senior Sales Executive who will become a key player in our Sales team in our brand-new Singapore office space! In this role, you will drive sales across multiple areas, including inbound sales, account development and renewals.

About Kahoot!
The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement.

Launched in 2013, Kahoot!'s vision is to build the leading learning platform in the world. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with more than 10 billion participants (non-unique) in more than 200 countries and regions. The Kahoot! Group includes Clever, the leading US K-12 EdTech learning platform, together with the learning apps DragonBox, Poio, Drops, Actimo, Motimate, and Whiteboard.fi.

The Kahoot! Group is headquartered in Oslo, Norway, with offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. To learn more, visit us at kahoot.com, and let's play!

Our K!rew

At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 600 employees representing over 50 different nationalities, we're a diverse and fun bunch of people! We work hard and celebrate our wins, tackle challenges with original ideas and learn something new every day.

We are driven by our mission and guided by our values: playful, curious and inclusive.

If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world.

Responsibilities

The Senior Sales Executive will become a key player in our Sales team, responsible for driving sales across multiple areas including inbound sales, account development, and renewals. The role involves managing the entire sales process, building and maintaining a strong pipeline, leading training initiatives, and executing specific projects to optimize sales performance and customer retention.

Moreover, key responsibilities include:

• Sales and Account Management.
• Sales Process Oversight: Manage and optimize the full sales process and pipeline for both inbound and account development, ensuring efficiency, effectiveness, and alignment with sales targets.
• Pipeline and Account Development: Build and maintain a robust sales pipeline, drive conversions, and oversee account development initiatives to achieve strategic sales goals.
• Project Leadership: Take charge of projects and initiatives aimed at improving sales activities, outbound campaigns, needs analysis, and overall sales strategy.
• Renewal Management: Oversee the renewal process for various customer segments, ensuring a smooth and efficient renewal cycle. Collaborate with Customer Success and Sales Teams to secure successful renewals and maintain strong customer relationships.
• Process Improvement: Streamline sales and renewal processes to support commercial growth and build a solid foundation for ongoing success.
• Become a subject matter expert in presenting the value of corporate communication, learning & development.
• Liaise with multiple stakeholders internally and externally to ensure we achieve commercial success with the customers.
• Define the business objectives and use cases to ensure high business outcomes for the Customer.
• Build a strong business relationship with the customers.

We are looking for someone with the following skills and competencies:

• Bachelor’s Degree (or higher) in a relevant field of study
• Strong ability to manage expectations, present solutions, and build lasting relationships with clients
• Commercial Experience: Minimum of 5 years in a commercial role with a deep understanding of business dynamics
• Outstanding skills in presenting and communicating effectively, with fluency in English
• Sales Track Record: Proven success in sales, with a demonstrated ability to drive results
• Negotiation skills: Excellent skills in negotiation and deal-making
• Complex Sales Management: Ability to manage and navigate a complex sales process, with a clear understanding of the business value of SaaS solutions, particularly in the context of Learning & Development and Communication
• Customer Understanding: Strong listening skills and a deep understanding of customers' business needs and challenges
• Team Collaboration: A team player with exceptional people skills and the ability to work collaboratively

You can look forward to enjoying the following benefits:

• Company Laptop
• Mobile phone subscription
• Annual Leave: Paid vacation days to recharge and relax
• Options for remote work or flexible hours to accommodate personal needs
• Opportunities for training and skill enhancement to foster career growth

On top of that, you will be able to see how the work you do puts a smile on the face of kids, teachers, and learners all around the world. It doesn’t get better than that! :)

Please submit your application by October 31st. We look forward to hearing from you!