Position: Purchasing Manager
Location: Sengkang, Singapore
Employment Type: Full-time, 9am-5pm

About Us:
We pride ourselves on delivering top-notch car repair services with a focus on quality and customer satisfaction. As we continue to grow, we are looking for a dedicated and experienced Purchase Manager to join our team and help streamline our procurement process.

Key Responsibilities:

• Procurement Management: Oversee and manage the procurement of automotive parts, tools, and supplies. Ensure timely and cost-effective acquisition of all necessary inventory.
• Vendor Relations: Build and maintain strong relationships with suppliers and vendors. Negotiate terms, prices, and contracts to achieve favorable conditions.
• Inventory Control: Monitor inventory levels to ensure optimal stock. Implement inventory management practices to reduce excess stock and avoid shortages.
• Cost Management: Develop and implement strategies to reduce procurement costs while maintaining quality standards. Analyze market trends to forecast pricing and supply conditions.
• Quality Assurance: Evaluate the quality of purchased products and services. Work closely with the repair team to ensure that all parts meet the required standards.
• Record Keeping: Maintain accurate records of all purchases, transactions, and supplier interactions. Prepare regular reports on procurement activities and inventory status.
• Compliance: Ensure all procurement activities comply with company policies and regulatory requirements.

Qualifications:

• Experience: Minimum 10 years of experience in procurement or purchasing, preferably within the automotive industry.
• Education: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field is preferred.
• Skills: Strong negotiation skills, excellent communication abilities, and a keen eye for detail. Proficiency in procurement software and MS Office applications.
• Languages: Proficiency in both Mandarin and English is preferred to effectively communicate with a diverse range of suppliers and team members.
• Knowledge: Understanding of automotive parts and repair processes is advantageous. Familiarity with Singapore’s market conditions and regulatory environment is a plus.
• Personal Attributes: Strong problem-solving skills, the ability to work independently and as part of a team, and a proactive approach to managing procurement challenges.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and dynamic work environment.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to [email protected] by 19 Sep 2024. Please include “Purchasing Manager Application – [Your Name]” in the subject line.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Description:

Supporting the Food Atrium Division’s F&B Team in implementing business plans for our beverage sector, an Area Manager is responsible for all the staff in the stalls that he/she is taking charge (up to 10 staff per stall). He/she is in-charge of the KPIs of all the stalls under his/her charge. In addition to taking care of store-level support functions such as customer service, scheduling, daily operations, cashiering, loss prevention, maintenance and back-office support, the Area Manager also recruits, trains and motivates staff.

Job Responsibilities:

• Oversee the daily operations to ensure efficiency, quality, service standards and cost-effective management of resources
• To create, update and audit the stalls SOP and ensure that the SOP is observed consistently by the team
• Provide necessary guidance & consultation on preparation and conduct regular audits to ensure the consistency of all products
• To work one full day in each stall per week and discuss observations and to cover shifts as and when short of manpower.
• Manage, groom and motivate the team to foster continuous improvement
• To assist in staff recruitment selection, on job training, performance management & disciplinary/dismissal issues as required.
• Ensure food hygiene and safety standards are always observed with regular audits
• Oversee the planning of duty rosters and ensure prudence
• Ensure strict adherence to local regulations and labour laws
• Conduct frequent staff performance appraisal exercise when necessary
• Assist in new stall set ups, including planning of the new stall layout and equipment purchase
• Analyse and propose sales & promotional strategies to achieve higher revenue
• Assist to plan, formulate and/or review new products and/or menu selling price from time to time
• Conduct timely reviews on beverage and operating costs to ensure that they are in line with the budget
• Any other duties as assigned

Job Requirements:

• At least 3 years of proven track record in managing multiple-outlet format of F&B stores
• Fluent in English and Mandarin (written and spoken) to liaise with English and Chinese speaking business associates

Personal Attributes:

• Self-motivated and able to work in a fast-paced environment
• The ability to work under pressure and handle challenging situations
• Good communication & people skills
• A strong commitment to customer service
• Passionate about F&B industry
• The ability to understand and analyze sales figure and its cost implications
• Planning and organizational skills
• Knowledge of IT preferred
• Willing to travel within Singapore

Job Responsibilities:

• Execute, organize and administer training programmes (including, but not limited to, Express Orientation and Service Training) based on Learning Needs Analysis (LNA) and Total Company Learning Plan (TCLP) in line with the goals of the company
• Monitor and follow up on post training progress
• Provide support in coaching on service culture at outlet level, and implementation of Service Campaign
• Provide support in training logistics, including, but not limited to, printing of attendance, consolidation of nominations and registrations (internal/external courses), room setup, prepare training materials, onsite training support, notify participants on confirmation of training registration
• Maintain updated curriculum database and training records in HRIS and training inventory
• Provide all training to all staff includes tenants and contractors
• Conduct service evaluation for all food courts and stalls to ensure compliance with company policies and procedures
• Responsible on new hire’s training programme and progress
• Any other duties and projects assigned

Job Requirements:

• Degree/Diploma in Training and Development, Business Studies/ Management, Human Resource or equivalent with min 3 years' working experience in similar capacity (e.g. training delivery and curriculum development), preferably in F&B industry
• Proficient in LMS and e-Learning courseware development, MS Office, webinar tools, and Internet based systems and programs
• Strong interpersonal and Self-motivated
• Strong presentation skills to both large and small groups
• Bilingual preferred as the role requires (in order to converse and provide training and training support for staff, tenants and contractor when necessary)

The Marketing Executive supports day-to-day marketing activities under the Brand Development Department.

Job Responsibilities:

• Plans, executes, and tracks marketing campaigns/promotions.
• Utilizes both traditional and digital marketing channels to reach out to customers.
• Proficient in social channels like Instagram, Tik Tok, Facebook and email marketing.
• Writes copy for all marketing collaterals, including brochures, letters, emails, content for websites and digital platforms.
• Monitors ongoing campaign spend against the budget, keeping accurate records and highlighting where variances occur.
• Liaise with internal and external stakeholders such as operations team and external trade partners to ensure the successful implementation of campaigns/promotions.
• Liaise with mall management/landlords for ad spaces, campaigns, and customer feedback.
• Community monitoring and responding to enquiries/feedback from email/social media channels.
• Manage and assist with interviews aimed at elevating the positioning and reputation of internal and external stakeholders.
• Explore new methods and creative strategies to increase internal and external awareness.
• Coordinate, organise and host media food tastings.
• Media monitoring to track consumer sentiments and identify potential stories for consideration, including tracking and reporting of media coverage and engaging stakeholders to partner media outlets and journalists to develop interesting stories.
• To manage and handle day-to-day job requests from internal/external stakeholders
• To work closely with creative/VM team on new outlet openings and renovations for store displays and marketing collaterals
• Other administrative duties as required

Job Requirements:

• Degree / Diploma in Public Relations / Marketing / Mass Communication or related discipline
• Work experience in the F&B/ FMCG industry is advantageous
• Knowledge in digital marketing is a bonus (SEO,SEM, pay-per-click marketing etc)
• Possess a good understanding of emerging channels/platforms like social media, video, and content partnerships in relation to media mix

Personal Attributes:

• Meticulous with an eye for detail
• Pleasant disposition
• Work effectively in a team
• Good communication and interpersonal skills
• Excellent command of English & Chinese in written and spoken
• She/he must be proactive, with a strong sense of accountability and a day-to-day focus on results
• Able to work on multiple projects concurrently and stay organised
• Able to adhere to timeline

Food Atrium is a vibrant and dynamic food destination, offering a diverse range of cuisines to our customers. We're seeking an experienced and skilled Head Chef to lead our food and beverage team and drive culinary excellence.

Job Summary:

As our Head Chef, you oversee several foods types kitchen and you will be working closely with the Food and Beverage Managers in the entire food & beverage operation, including menu planning, food preparation, and presentation. Your roles and responsibilities also includes research and development, new product and recipe development.

Job Responsibilities:

Planning

• To review on a regular basis the condition of the kitchen crew of various brands in terms of food standards, food safety, recipes compliance and all other related matters
• To abide by all Company’s rules, regulations and policies
• To conduct inspections on all kitchen inventories and integrity of ordering systems at all stalls
• To plan and organize the staffing, administrative and logistic on forthcoming public holiday base on the year calendar
• To plan creative food promotions to induce return business for all brands

Profitability

• To monitor the quality and quantity of all food items served in accordance to set recipes and presentation
• Develop & implement continuous cost control methods on top of current model used
• To ensure that all operating, cost of goods and labour expenses are in line with planned figures
• To analyze daily sales reports for response to further profitability strategies
• To work with the Purchasing Committee to identify optimum usage of quality and cost effective raw products

General

• To work with the F&B manager on anticipated volume of business, taking into consideration the holidays, weather and activities in the area and the community in general
• To work with the F&B manager on ensuring that all staff members are fully aware of Company’s rules and regulations by reviewing them on a monthly basis
• To inspect all equipment continuously and keep them well maintained to ensure proper functioning following the set existing systems
• To conduct internal training for all staff in preparation for future development plans
• To work with the F&B manager on compiling all existing recipes and training manuals with copy to the VP
• To assist in generating costing for all products for accurate data entry for menu engineering system
• To work with F&B Manager & Training Manager on all skills regarding product knowledge training

Personnel & Training

• To ensure that all staff are screened properly when hired
• Conduct orientation program
• Inform staff on all kitchen procedures
• Informed staff on rules and regulations
• To develop and implement training programs and conduct training sessions for product knowledge
• To constantly supervise the on-the-job training of staff so that they can provide the highest standard of service
• To check all employee regularly for cleanliness, appearance awareness of pride in uniform
• Maintain periodic appraisals and interview

Customer Service

• To enforce adherence to prescribed service procedures in accordance to our business model
• To enforce courtesy and efficiency
• To directly supervise and counsel staff on any case of customer service-related issues

Cleanliness

• To implement and maintain high standards related to sanitation and cleanliness
• To monitor hygiene standard
• To work with the F&B manager / executives on all feedbacks regarding safety and sanitation issues
• To instil a clean and hygienic work place culture

Legal regulations

• To have complete knowledge of local food service laws
• To have complete knowledge of local labor laws

Job Requirements:

• Culinary Degree/Diploma or equivalent experience
• 5 – 8 years of relevant experience in F&B industry
• Proven track record of culinary excellence and menu innovation
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Expertise in Asian Cuisine is advantageous

The candidate is responsible for the strategic planning and execution of leasing and marketing activities for a food court. This role involves identifying, attracting, and securing tenants and food operators, as well as managing all tenancy contract agreements to ensure the food court's success and profitability.

Job Responsibilities:

1. Tenant Acquisition and Retention

• Identify and target potential tenants and food operators that align with the food court's vision and market needs.
• Develop and implement marketing strategies to attract high-quality tenants.
• Conduct market research to stay updated on trends and competitor activities.

2. Lease Management

• Negotiate lease terms and conditions with prospective tenants.
• Prepare and review lease agreements, ensuring all terms are clear and compliant with legal standards.
• Manage lease renewals, extensions, and terminations.

3. Relationship Management

• Build and maintain strong relationships with tenants to ensure high occupancy rates and tenant satisfaction.
• Address and resolve tenant concerns and issues promptly.

4. Marketing and Promotion

• Develop and execute marketing campaigns to promote the food court and attract customers.
• Collaborate with the marketing team to create promotional materials and events.
• Utilize digital marketing channels to enhance visibility and reach.

5. Financial Management

• Monitor and manage the financial performance of the leasing portfolio.
• Prepare and present regular reports on leasing activities, occupancy rates, and financial performance.
• Develop and manage the leasing budget.

6. Compliance and Documentation

• Ensure all leasing activities comply with relevant laws and regulations.
• Maintain accurate and up-to-date records of all lease agreements and related documents.
• Coordinate with legal advisors to review and update lease documentation as needed.

7. Market Analysis and Strategy

• Conduct regular market analysis to identify opportunities for growth and improvement.
• Develop strategic plans to enhance tenant mix and overall food court appeal.
• Monitor industry trends and adjust strategies accordingly.

Job Requirements:

• Bachelor degree in Business Administration, Marketing, Real Estate, or a related field.
• Proven experience in leasing and marketing, preferably in the retail or food court sector.
• Strong negotiation and interpersonal skills.
• Excellent communication and presentation abilities.
• Proficient in Microsoft Office Suite and SAP
• Knowledge of local real estate laws and regulations.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Familiarity with digital marketing tools and social media platforms.
• Strong organizational and time-management skills.

Responsibilities:

• Collaborate closely with stakeholders and analyse inputs from customer satisfaction survey results
• Identify improvement opportunities through process re-design, automation development or system improvements.
• Manage a team of Service Desk Agents and Team Leaders to ensure optimal performance
• Manage duty roaster
• Ensure documentation on access control procedures, work instructions and configurations are accurately maintained
• Review and manage IT Service Desk services Service Level Agreements
• Handle customer’s feedback and ensure prompt and effective resolution

Experience:

• Diploma or Degree in Computer Science / Information Technology
• Minimum 5 years of Service Desk relevant experience in operation management of contact center / service desk
• Minimum 3 years’ experience managing Service Desk agents
• Hands-on experience on End-user Computing, Active Directory, Office365
• Good interpersonal, communication and organization skills
• Analytical and problem-solving skills with the ability to work autonomously
• Preferably ITIL Certified with knowledge of ServiceNow

About

We are a growing retail and e-commerce business, our mission is to inspire creativity and mindfulness by offering a wide range of beautifully crafted crystals for displays, accessories, and DIY projects, empowering you to manifest your dreams.

This role involves working independently on tasks while also collaborating with other team members to manage and follow through on customer orders, both online and offline. You will play a crucial role in ensuring smooth operations in our growing e-commerce business.

Job Responsibilities

• Order Processing: Ensure that e-commerce and socials’ orders are fulfilled promptly to ensure timely delivery and customer satisfaction
• E-commerce Operation Support: Manage product uploads and photography for e-commerce platforms, ensuring accurate representation and quality imagery
• Fulfill Customer’s Orders & Customisation Request
• Customer Service: Assist with the retail floor on days when the shop is open. This involves sales floor upkeep, cashiering, etc.
• Packing: Packaging products for dispatch or self collection, ensuring items are well protected and presented. Ensure items are well accounted for and ready to be collected/shipped out.
• Inventory Management: Assist in unboxing of new stocks, engage in stock-take and tagging of the new product
• Daily Housekeeping Duties
• Other Ad-Hoc Duties as Assigned

Job Requirements

• High initiative and positive attitude, able to work independently and as a team.
• Simple computer knowledge (Instagram, MS Office, Google Softwares, Excel) is required
• Crystals knowledge not necessary but will be beneficial
• Training will be provided
• Must be able to work min 3 Saturdays (12-6pm) & most public holidays
• Able to commit a min of 10 shifts per month (min 4-hours shifts) with min 3 months commitment.

Job Description:

• Conduct market research to identify new business opportunities within the flour industry.
• Address and resolve customer complaints by providing expert advice and troubleshooting to ensure satisfactory end-product quality.
• Offer technical support to both existing and potential customers, including demonstrations and recipe recommendations for flour-based products.
• Collaborate closely with the sales team to address customer concerns, strengthen relationships, and expand the customer base to meet sales targets.
• Collect and analyze competitor flour samples in coordination with the QA lab to drive continuous product improvements.
• Prepare and submit timely reports on market intelligence and relevant activities.
• Conduct routine visits and follow-ups as part of after-sales service and customer engagement efforts.
• Undertake studies and tasks as assigned by management to support business objectives.
• Develop in-depth technical knowledge of complementary food products, such as vegetable oils & fats, chocolate, dairy, seeds & nuts, and other baking ingredients.
• Provide technical support for complementary food products as needed.

Education & Qualifications:

• Bachelor’s Degree in Food Technology, Food Science, or a related field.

Relevant Experience:

• A minimum of 3 to 5 years of experience in technical support or technical sales, within the food industry.

Technical Skills & Professional Knowledge:

• Proficiency in Microsoft Office Suite.

Competencies:

• Strong problem-solving abilities.
• Excellent communication and interpersonal skills.
• Specialized technical knowledge in a specific food ingredient category or application.
• Keen awareness of market trends and competitor activities, particularly regarding quality deviations.

Position: Customer Service Executive

Salary: Up to $3300

Working Hours: 5 days, 9am - 6pm

Location: Ubi

Responsibilities:

• Efficiently track and follow up on leads to convert them into potential customers
• Use communication channels, including social media, phone calls, and emails to secure appointments
• Manage appointments and inquiries for both new and existing customers, ensuring a seamless and positive experience
• Handle customer complaints and queries received through multiple channels, including phone calls, WhatsApp, and email.
• Portray a consistently positive and helpful attitude in addressing external and internal customer concerns.
• Work with internal teams to deliver high quality customer service
• Assist with any ad hoc administrative duties as assigned

Requirements:

• A minimum Professional Certificate / NITEC in any field
• Experience in beauty industry will be an added advantage
• Good interpersonal and communication skills
• Able to work in fast paced environment and responsible team player
• Being proactive and independent

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

Job Description

Essential Responsibilities

• Continue to perform current role and responsibilities as required by existing position held. No relocation or modification to current role responsibilities will be introduced or entertained.
• Manage assigned field service representatives and contract employees as required
• Develop and execute Military Field Service priorities, goals, objectives, and budgets
• Administer personnel actions for assigned field service representatives to include salary planning, performance management and training plans
• Develop and execute required departmental budgets
• Coordinate field service input and activities with the Regional Business Leader
• Assist Program Leadership in the execution of the current TLS Program by providing a positive customer connection through face-to-face contact ensuring customer priorities and requirements are understood and communicated to the bigger GE team
• Apply business and analytic expertise to drive customer satisfaction and product performance to drive productivity outcomes and enhance business growth
• Apply Six Sigma analytical tools to assist the customer with troubleshooting and fault analysis
• Assist the factory with data collection and timely reporting to facilitate performance analysis, marketing intelligence and sales opportunities for programs, services, and support activities
• Liaise with customer (program, technical, production) and internal (customer support, projects, services, marketing, sales) organizations in support of business objectives
• Assist customer and internal teams in the management and logistic support of assigned programs to include work scope reviews, maintenance scheduling, spare parts ordering, issue resolution and provisioning
• Provide customer training as necessary for future support of the assigned product lines

Qualifications/Requirements

• Bachelor’s Degree from an accredited university in a technical or business management field of study.
• This role requires 5 years of experience in Field Services & Customer Contract Management in the Aerospace industry
• Possession of an Australian Defense Security Clearance or the ability to obtain such a clearance is a mandatory requirement for this role.
• Ability and willingness to travel as required

Desired Characteristics

• Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs. Established project management skills.
• Knowledge of aircraft engines or air vehicle systems and the servicing requirements of these systems
• Knowledge of Defense and aerospace contracting requirements, regulations, and operations.
• Ability and flexibility to work across multiple time zones both locally and the US. (Includes early morning and late evening teleconferences, etc.)
• Strong conflict resolution skills
• Detail oriented with strong oral and written communication skills
• Ability to communicate with all levels of internal and external organizations, including upper management
• Strong interpersonal, influence, and leadership skills
• Ability to lead multiple projects simultaneously
• Ability to work effectively in a cross-functional team
• Prior Military experience as officer or senior enlisted / rating. (Other Defense experience will be considered.)

Working Hours :

44 Hrs/Week

Scope of services :

1. Claims Submission and Processing
2. Disbursement Memo Preparation and Verification
3. Claims Documentation and Monthly Report
4. Other Duties

Requirements

• Minimum two (2) years experience in Admin and Finacial experience in large projects.
• Atleast a degree in business or equivalent
• The personnel will be responsible for the administration of the claims submision.

Job Description

• Responsible for installation, maintenance, troubleshooting and repairing of MALDI and TOF systems.
• Manage technical service matters including but limited to warranty claims from customers.
• Provide technical solutions and expertise to support regional partners' engineers via both onsite and remote modes.
• Other duties as assigned.

Qualifications and Requirements

• Diploma or Bachelor's degree in Science (especially Chemistry) or Engineering or equivalent.
• At least two years of experience related to technical service or product or sales role in analytical instrument industry.
• Must be able travel in the Asia Pacific region.
• Must have ownership, self-initiative & pro-active attitude towards work.
• Possess logical thinking skills which are essential for technical troubleshooting.
• Good communication and presentation skills.
• Good co-ordination skills with both internal and external parties.
• Familiarity with remote technical support is desirable.
• Prior experience with Mass Spectrometry (MS) or Time of Flight (TOF) will be a distinct advantage.

About Shimadzu

Shimadzu (Asia Pacific) is headquartered in Singapore with over 500-strong employees across five subsidiaries in India, Malaysia, the Philippines, and Vietnam, covering the Analytical & Measuring Instruments and Medical Systems field.

Today, with more than 50 distributors, we have maintained a strong presence in 15 countries comprising Bangladesh, Brunei, Cambodia, India, Indonesia, Laos, Malaysia, Myanmar, Nepal, Pakistan, Philippines, Singapore, Sri Lanka, Thailand, and Vietnam, amounting to 1500 frontline force.

We regret that only shortlisted candidates will be contacted.

Our Hopsital Client is seeking highly motivated individual to join them as Clinic Assistant / Patient Service Associate. Successful candidate will play a crucial role in providing exceptional frontline services, ensuring smooth clinic operations, and fostering positive patient interactions.