Job title: Cabin Baggage Officer

Reporting to: Duty Manager (PAX) and Passenger Service Specialist (PSS)

Grade: GE 3 – 4

Overall Responsibilities:

Reporting to the Duty Manager, Passenger services (DM, PAX) and Passenger Service Specialist (PSS), you are responsible to ensure the safe limit of hand carry baggage is complied by passengers and charge for any excessive hand carry baggage.

Duties & Responsibilities:

· Comb all flights at the check-in area and gates to look out of excessive hand carry baggage by passengers

· Weigh the hand carry baggage of the passenger to ensure it is within the authorized limits

· Communicate to passengers the safety requirement of hand carry baggage limits

· Charge for excessive hand carry baggage

· Process order and payment on hand held device issued by airline

· Process documentation for departing passengers according to set procedures and handle the passengers in a polite and friendly manner

· Ensure the Sales tally against the transactions by the end of the shift

· Ensure all records and documentation are kept in good order and handed over to the DM, PAX or PSS at Sales Desk

· Adhere strictly to the grooming guidelines and be customer-centric

· Ensure each transaction is carried out swiftly and efficiently for flight to depart punctually

· In compliance with Personal Data Protection Commission’s regulations, PSA are to ensure that all flight related printout, documents or forms containing passenger(s)’ names and other information is not made accessible to public which may result to leakage of passenger’s personal data. These forms should be disposed into the document disposal waste bins (800 Super Waste) at designated operations offices

· Perform any other duties as assigned by his/her superiors.

Key Attributes:

· Minimum GCE ‘O’ Level or equivalent

· Part-time / temp position available, with sales commission structure

· Able to work weekends and public holidays

· Customer Oriented and a good team player

· Comfortable with using computer

· Able to converse and write in English confidently

· Good people management skills

· Candidates with no experience in aviation industry but possess positive and resilient attitude are welcome to apply

HR

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives of $3000 per successful placement (subject to terms and conditions)

Statement Of Purpose (Overall Purpose of Job)

To be ISO-team representative and manage the public relation issues and general project queries with residents effectively as well as plan and coordinate works.

Major Duties & Responsibilities

(A) Specific :

• Involve in Housing & Development Board (HDB) upgrading projects.
• Plan and launch public relation programs for Neighborhood Renewal Programme (NRP) such as preparing circulars, letters and notices.
• Conduct survey on condition of flats, spalling concrete and ceiling leakage etc. as well as take measurement.
• Plan and coordinate works to be carried out within the flats timely.
• Handle enquires, feedback and complaints pertaining to the projects as well as follow-up on actions to resolve it.
• Work closely and ensure smooth operation procedure during upgrading work between with the relevant parties such as residents, contractors, consultants and authorities like the Town Councils and Housing Development Board (HDB) etc. as well as take proactive measures in mitigating complaints arising from the construction activities.
• Attend and provide administrative assistance and logistic support in Construction Working Committee meeting, as and when directed by the SO Representative.
• Show, explain and demonstrate to residents the location and purpose of Enhancement For Active Senior (EASE) retrofits provisions.
• Maintain good rapport and positive relations with the residents.
• Conduct regular visits to residents / tenants affected by the NRP works to gather feedback and keep them posted of the work schedule’s changes and impacts.

(B) General :

• Coordinate and work with other departments and vendors as well as relevant authorities.
• Maintain proper documents and filing according to Client’s requirement.
• Other duties as assigned.

(C) Safety:

• To follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• GCE ‘A’ Level and above with at least 2 years of public relations work experience
• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Certificate of Attendance in fall-prevention or equivalent training session organized by an approved Healthcare Service Provider or Professional Occupational Therapist specializing in Geriatrics or eldercare.
• General understanding of HDB upgrading work.
• A good team player and willing to be stationed at the site office.
• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office.
• Positive and good working attitude, self-motivated and able to work independently.
• Willing to learn, neat and tidy.

(C) Experience :

• Preferably 2 years working experience on past HDB projects or experience in Building Construction Industry.

Job Description

• Formulate, implement, update and maintain Company HR & Administration Policies & Procedures
• Perform full spectrum of HR responsibilities and duties
• Perform all Administrative responsibilities and duties relating to IT, Property/Facilities & General office matters
• Any other duties assigned by from time to time

Job Requirements

• Minimum Diploma, Advanced Diploma and/or Bachelor’s degree in Human Resource Management and Business Management or related field
• At least 1-2 years of relevant working experience
• Knowledge of Singapore Employment Act
• Able to maintain close and effective personal working relationships at all levels of the organization
• Excellent interpersonal and communication skills
• Ability to work independently with little supervision, resourceful, meticulous and organized
• Team player with a keen interest to learn
• Proficient in Microsoft Words / Excel / Power Point
• Able to commence immediately or within short notice will be added advantage

JOB RESPONSIBILITES

HR

• Responsible in monthly payroll activities
• HRSM software: Info-Tech
• Knowledge to apply and manage different type of Work Pass Application, Renewal and Cancellation
• Good writing and communication skills in English and Mandarin
• Responsible for whole recruitment process from sourcing to interview arrangement
• To maintain HR personnel related documentations including staffing, recruitment
• Implement and monitor HR policies and procedures to ensure compliance with local employment laws and regulations
• Provide advice on HR-related matters
• Handle all employee inquiries on HR-related matters
• Responsible for E-portal jobs
• Maintain accurate HR records and prepare reports as required

Accounts

• Maintain full set of accounts
•  Assist in payroll activities
•  To assist in accurate data entry
•  To assist in monthly tabulation for contractor payment
•  Submission of monthly CPF
•  Ensure accuracy & completeness of month end closing activities (monthly financial report)
•  Responsible for the completion of monthly balance sheet reconciliations
•  Prepare Quarterly GST, monthly withholding tax, statutory survey form and statistical returns (when required).
•  Supports & Coordinate adhoc assignments and projects as and when required.

REQUIREMENTS

• Diploma/Higher Nitec preferred.
• Minimum 3 years of working experience in HR industry
• Good Knowledge of MOM guidelines and employment laws
• Be Meticulous to details
• Possess excellent writing (Must) and communication skills in English and Mandarin
• Able to multi-task effectively and work Independently as part of a team
• Proficient in MS. Excel - Pivot table and MS Words
• Work Location : Lower Delta Road near Tiong Bahru MRT

Job Description:

Payroll

• Checking of monthly attendance to ensure no errors for conversion in the payroll software
• Accurate calculation of overtime hours
• Administer accurate payroll generation
• Preparation of monthly payroll report to Finance
• Submission of CPF contribution
• Preparation of IR21 and IR8A submission when necessary

Talent Acquisition

• Liaising with various recruitment agencies on shortlisting of candidates and coordinating interviews
• Responsible for all work pass matters not limited to application, issuance and cancellation
• Drafting of employment agreements and letters
• Conduct orientation for new hires, issuing of work passes and access cards
• Conducting of exit interview for resignees
• Collaborate with IHLs on internship, career fairs and initiatives

Employee Engagement & Relations

• Actively engages employees to gather feedback on Company culture, work etc.
• Coordinates monthly birthday celebrations, and other ad-hoc company social events as required
• Facilitates and plans Company Annual D&D

Learning & Development

• Consolidate all Departments training plan/needs and source for suitable courses accordingly
• Sign up employees for courses upon approval
• Responsible for the training providers’ evaluation to ensure effective training is done
• Submission of training grants when necessary
• Responsible for maintain all training records and employee skill martix for audit purposes
• Involvement in customer audits periodically

Administration

• Maintaining of employee p-files and documentation
• Conduct external salary benchmarking
• Submission and monitoring of ESG grants
• Submission of levy waiver, NS makeup pay, maternity leave & paternity leave claim etc
• Monitoring of expiry dates of vendor contracts
• Any other ad-hoc duties assigned

Job Requirements:

• At least 2 to 3 years of relevant working experience in a fast-paced environment
• Able to work with minimal supervision
• Preferably with talent acquisition/recruitment background
• Able to write and communicate in Chinese is necessary (to liaise with our Chinese employees and overseas counterparts)
• Excellent interpersonal and communication skills
• Proficient in Microsoft applications

Job Responsibilities:

• Conduct periodic inspection, and preventive and corrective maintenance as per schedules
• Supervise contractors to ensure work are carried out in accordance
• Capable in troubleshooting of any electrical and mechanical system
• Attend to enquiries, complaints of breakdown, service request rebiting to building services
• Coordinate and assist facility supervisor in daily operation of the Mechanical & Electrical services

Job Requirements:

• Minimum NITEC in Engineering (Mechanical & Electrical/ Building Services/ Facility Management or equivalent)
• At least one year of experience in building maintenance and facilities
• Good knowledge in building, mechanical and electrical systems
• Able to work as a team as well as work independently
• Able to work 5.5 days work week (Saturday half day)

Job Summary:

The HR and Admin Assistant will be responsible for managing HR operations and providing administrative support to ensure the smooth running of the HR and Admin department. This role includes recruiting, employee onboarding, performance management, office management, handling correspondence and maintaining records & etc.

Job Responsibilities:

• Handle general admin tasks.
• Recruitment and onboarding.
• Manage employee related issues.
• Oversee office supplies and inventory management.
• Maintain accurate records of company documents and administrative files and etc.
• Ensure all documents are filed and stored properly for easy retrieval.
• Providing support for other HR and administrative matters and performing ad-hoc duties as assigned.

Job Requirements:

• Minimum GCE 'O' level.
• Proven experience as an HR and Admin Assistant or similar role.
• Strong communication and interpersonal skills.
• Able to work independently and multi-task efficiently.
• Proficiency in MS Office.

Responsibilities and Duties:

• Import & export SG permit request
• Coordinating cross border shipments (import & export - MY & SG)
• Preparation of documents needed for shipments (permits, custom forms, truck waybill)
• Arranging local transportation
• Daily task include tracking of truck status, customer services, documentations, follow up on the shipment status, updating customs on their booking and POD.
• Occasional billings for permit & storage to customer
• Updating CBT excel shipment file
• Quotation to internal departments
• Ensure smooth daily operation for CBT
• Main contact point for any coordination needed for CBT

Job Requirements:

• Preferably minimum 1 year relevant working experience.
• Minimum GCE 'O' Level
• Ability to speak Malay

Job Description:

• Take ownership of end-to-end recruitment processes, including but not limited to job postings, candidate sourcing, screening, interviewing, and selection
• Manage the interview coordination for direct and agency candidates
• Work collaboratively with the team to support recruitment activities
• Liaise with hiring managers on their availability for interviews
• Proactively source potential candidates through various channels, such as online job boards, social media platforms, professional networks, and employee referrals
• Collate candidates' documents prior to interviews
• Maintain strict confidentiality regarding all aspects of the recruiting process.
• Prepare employment contracts and liaise with candidates for the documents needed (when required).
• The main point of contact for employees’ queries on employment legislation, and internal policies and processes
• Support in HR activities spectrum relating to talent acquisition, employee benefits and welfare, onboarding and offboarding
• Maintain and update all payroll-related policies and processes
• Process monthly timesheets
• Develop and implement HR strategies and initiatives aligned with the organization's goals and objectives.
• Any ad-hoc duty assigned by HR Manager with related to HR matters

Job Requirements:

• Diploma in Human Resources or any discipline
• Possess at least 5 years of work-related experience
• At least 2 years in payroll processing
• Excellent communication and interpersonal skills to effectively engage with candidates and internal stakeholders
• Positive mindset and can-do attitude, collaborative and ability to work well with our team
• Highly organized with excellent time management skills
• Ability to work independently and with a team
• Thrives in a fast-paced environment and adapts quickly to changing priorities
• Able to work on weekend and PH as and when required when meeting timelines
• On-site
• Only Singaporean / PR need to apply

Job Responsibilities:

• Handle full spectrum of HR functions (excluding Talent Acquisition).
• Provide wide-ranging HR support as the first point of contact to the airport staff, including preparation of HR documents, employee inquiry, and administration of various leave of absence and benefits (shared services).
• You will be working closely with the respective Operations Manager of the Divisions under your purview.
• Maintain and update employees' personal files and HR Systems.
• Application, renewal, and cancellation of foreign worker Work Passes.
• Preparation of Final Settlement of exiting staff at end of contract or resignations.
• Generate reports for management, finance, billing etc.
• Develop and implement employee engagement initiatives to create a positive and inclusive work culture, such as organising staff events e.g., CSR (Corporate Social Responsibilities) activites.
• Perform any other ad-hoc duties as requested or assigned.

Job Responsibilities:

• Handle full spectrum of HR functions (excluding Talent Acquisition).
• Provide wide-ranging HR support as the first point of contact to the airport staff, including preparation of HR documents, employee inquiry, and administration of various leave of absence and benefits (shared services).
• You will be working closely with the respective Operations Manager of the Divisions under your purview.
• Maintain and update employees' personal files and HR Systems.
• Application, renewal, and cancellation of foreign worker Work Passes.
• Preparation of Final Settlement of exiting staff at end of contract or resignations.
• Generate reports for management, finance, billing etc.
• Develop and implement employee engagement initiatives to create a positive and inclusive work culture, etc.
• Perform any other ad-hoc duties as requested or assigned.

Job Requirements:

• Degree in Business Administration or Human Resources.
• At least 2-3 years of experience in handling full set of payroll in high volume especially for final settlement (Resignee for Local & Foreign staff)
• Prefers strong HR operational background, understanding of Singapore employment laws and knowledge of best HR market practices.
• Good experience in MS Excel (eg turn out reports)
• Has passion and empathy in interacting with people, and willing to go the extra mile.
• Self-Starter and a team player with a strong sense of responsibility & self-motivation to get tasks done independently.
• Hands-on with personal data entry in any HRIS such as Success Factors/SAP, RAMCO, ProSoft, etc. is preferred. TimeSoft and TimeSoft PRO will be an added advantage.

1) Coordinate adhoc / consolidation booking with customer and booking of space with airline.

2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer.

3) Monitor consolidations for various destination, monitor on the space and rates.

4) Send flight schedules to customer upon confimation.

5) Arrange adhoc cargo service for customers. (Fumigation, DG declaration and packing, wooden crate packing)

6) Check uplift of shipment after lodgement to terminal.

7) Send permits and AWB to customer after flight departed.

8) Raise amendment if any to airline and destination agent.

9) Raise monitoring reports for some customer to monitor rates and load.

10) Suggest solution for customer base on their shipping needs. (Training will be provided, assistance will be given by superior.)

11) Communicate with Sales/accounts team regarding quotation and billing matters.

13) Coordinate adhoc coload booking from other coloaders.

14) To solve any problem that may arise for export cargo with destination agents.

Tasks

• Support Technical Sales team to ensure quotation is complete
• Work closely with technical sales team to generate and maintain C4C (quotation generation tool) quotation template and draft quotation
• Assist to add necessary information in C4C quotation when order is processed
• Manage C4C quotation opportunities and support bidding / tender documents
• Assist Technical Sales team to track discount approvals and update status three times a week
• Generate C4C quote for accessories and repair and as well as 3rd party quotations.
• Be the point of contact (POC) to manage C4C issues and feedback from technical sales or other relevant departments.
• Be the POC to sub-division 1E for all C4C related issues and ensure that our quote is tabulated based on the correct understanding to ensure profitability
• Adhoc administrative support to other team members, which may include PAM submissions, customer visits and events coordination etc
• Support maintenance of Technical Sales records and information
• Help to take minutes for the EMC steering group meeting where required

Qualifications

• Diploma/Degree in engineering or business administration
• Hands-on experience with MS Office Suite (MS Word, MS Excel and MS Powerpoint)
• Good time-management skill, with the ability to prioritize tasks
• Able to work in a dynamic team environment

Apply with us today at https://go.gov.sg/spssgt-applynow

What the role is

The Singapore Prison Service protects society through the safe and secure custody of offenders. We take the lead in providing guidance to offenders under our charge and assist them in their reintegration upon their release. We cooperate with our partners in aftercare and prevention, working with them to rehabilitate, renew, and restart the lives of offenders so they can become productive members of society. As Captains of Lives, our team of uniformed officers and civilian staff work together to inspire everyone at every chance towards a society without reoffending.

What you will be working on

As Captains of Lives, we are akin to the first drop of water that touches the pond and creating a ripple effect. Our work goes beyond being a guard; we aspire to create a positive impact in the lives of offenders, and inspire everyone at every chance towards a society without re-offending.

What we are looking for
• Local polytechnic diploma, General Certificate of Education (GCE) ‘A’ Level, five GCE ‘O’ Level passes, Higher Nitec or Nitec
• Medically & physically fit (For Male: PES B1 and above; at least a “Pass” in IPPT in latest year)
• Normal colour vision

For more information about the career as a Prison Officer, please visit our website at www.sps.gov.sg.

Apply with us today at https://go.gov.sg/spsro-applynow

What the role is

The Singapore Prison Service protects society through the safe and secure custody of offenders. We take the lead in providing guidance to offenders under our charge and assist them in their reintegration upon their release. We cooperate with our partners in aftercare and prevention, working with them to rehabilitate, renew, and restart the lives of offenders so they can become productive members of society. As Captains of Lives, our team of uniformed officers and civilian staff work together to inspire everyone at every chance towards a society without reoffending.

What you will be working on

As Captains of Lives, we are akin to the first drop of water that touches the pond and creating a ripple effect. Our work goes beyond being a guard; we aspire to create a positive impact in the lives of offenders, and inspire everyone at every chance towards a society without re-offending.

What we are looking for

- A Degree in any discipline
- Medically and physically fit (For Males: PES B1 and above; at least a “Pass” in IPPT in latest year)
- Normal colour vision

For more information about the career as a Prison Officer, please visit our website at https://www.sps.gov.sg/career/prison-officer.

(A) Specific :

• Involve in Housing & Development Board (HDB) upgrading projects.

• Plan and launch public relations programs such as preparing circulars, letters, and notices.

• Conduct a survey on the condition of flats, spalling concrete ceiling leakage, etc. as well as take measurements.

• Plan and coordinate works to be carried out within the flats timely.

• Handle inquiries, feedback, and complaints on the projects as well as follow up on actions to resolve it.

• Work closely and ensure smooth operation procedures during upgrading work between the relevant parties such as residents, contractors, consultants, and authorities like the Town Councils and Housing Development Board (HDB), etc. as well as take proactive measures in mitigating complaints arising from the construction activities.

• Attend and provide administrative assistance and logistic support in Construction Working Committee meetings, as and when directed by the SO Representative.

• Show, explain, and demonstrate to residents the location and purpose of Enhancement For Active Senior (EASE) retrofits provisions.

• Maintain good rapport and positive relations with the residents.

• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted on the work schedule’s changes and impacts.

(B) General :

• Coordinate and work with other departments and vendors as well as relevant authorities.

• Maintain proper documents and files according to the Client’s requirements.

• Other duties as assigned.

(C) Safety:

• To follow the Company safety procedures, rules, and regulations to eliminate or reduce hazards at the workplace.

Job Requirements

(A) Education, Qualifications & Special Training :

• GCE ‘O’ Level and above with at least 1 year of public relations work experience

• Job holders without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Certificate of Attendance in fall prevention or equivalent training session organized by an approved Healthcare Service Provider / Professional Occupational Therapist specializing in Geriatrics or eldercare.

• General understanding of HDB upgrading work.

• A good team player and willing to be stationed at the site office.

• Good communication skills (verbal and written).

• PC literate and knowledge in MS Office.

• Positive and good working attitude, self-motivated, and able to work independently.

• Willing to learn, and is neat and tidy.

• A good team player and willing to be stationed at the site office.

(C) Experience :

Preferably to have working experience on past HDB projects or experience in Building Construction Industry.

Job Summary:

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

Job Responsbilities:

• Promptly handle customer enquiries
• Ensure compliance with customers’ Standard Operating Procedures
• Liaise with overseas agents on the various requirements and rates
• Co-ordinate with import and export operations, to ensure accuracy in documentations and invoicing
• Liaise & co-ordinate with airlines / customers / suppliers, to ensure smooth delivery of shipments
• Troubleshoot shipment issues
• Execute airway bills
• Handle both air import and export

Job Requirements:

• Min. ITE with min. 2 years of experience in freight forwarding with airfreight
• Possess excellent interpersonal and technical skills
• Resourceful, result-oriented and able to work under pressure
• Willing to take on challenges
• Able to work night shift

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

Due to the current COVID-19 situation and the escalating visa/travel restrictions in place, we will be prioritizing candidates who are currently based in Singapore and do not require relocation. We will be reviewing the pandemic situation and will adjust our position in accordance and adherence to local authority.

We regret that only shortlisted applicants will be contacted. Thank you for your interest in Bollore Logistics Singapore.

Responsibilites

• Perform consignment vendor management duties for the control of consignment stock level
• Generate inventory status reports daily for monitoring of NIL stock situation
• Monitor shipment from vendors to ensure timely goods receipt for consignment parts
• Administer consignment purchase orders to vendors
• Generate consumption report for reconciliation and billing purposes
• Liaise with warehouse subcontractor and consignment vendors on resolution for stock discrepancies.
• Provide supporting documents for processing and verification of invoices or credit memos from vendors

Requirements

• Diploma from a local Polytechnic
• Team player with good interpersonal and written skills
• Good working knowledge in Microsoft Office (Excel and Word)
• Knowledge in SAP and experience in consignment vendor management would be an advantage

The Project Admin Officer supports the Project management team and performs project-related administrative functions. This includes preparing quotation/progress claims, proper recording of contract/project documentation (Work order, Delivery order, Invoices), following-up of claims approval, requesting for quotation and negotiating with sub-contractors/suppliers for the best costs, ordering supplies as well as act as the second point of contact (on behalf of Project Engineers) for client enquiries.

RESPONSIBILITIES

• Contract, Project & Filing management, preparation of purchase order, variations & final accounts and generation of cost control and reports
• General administration support to project team and assisting the project manager in working out the quantities for variations and progress claims
• Prepare monthly progress claim, vet/recommend and prepare clients’ payment certificate for management approval
• Act as second point of contact (client-servicing) on behalf of project engineers for enquiries from external stakeholders pertaining to projects & term contracts
• Undertake any other ad-hoc projects/duties assigned

JOB REQUIREMENTS

• Minimum “O” Level, diploma is a plus.
• Diploma holders with limited working experience are welcomed.
• Outgoing with good communication, negotiation and problem-solving skills for engaging with both internal and external parties to support project-related activities.
• Able to work independently and target oriented in a stressful environment.
• Computer-literate & basic Microsoft Excel skills
• Able to commence work in a short notice period.

Responsibilities:

• Process, validate, post and record invoices received from clients via KOFAX to SAP.
• Booking of invoice via 3-way match and investigation of differences.
• Process payments to clients according to terms of payment and follow up on payment queries from clients.
• Ensure sales and purchase order prices are aligned with the invoices.
• Perform clients' statement of account reconciliation.
• Collaborate with stakeholders from various departments to resolve discrepancies and address clients’ issues.
• Prepare and issue billings on a timely & accurate basis.
• Account/coding of the billings.
• Preparation of associated monthly reconciliations.
• Monthly follow-up, resolution & closure of payment for the billings with Clients.
• Timely completion of month end activities.
• Balance sheet schedules monthly updates.
• Journal entries preparation and posting.
• To contribute or partake in the implementation of Finance related initiatives.
• Identify opportunities to streamline accounts payable processes and improve efficiency.
• Implement best practices to enhance accuracy and timeliness of invoice processing and payment.

Qualifications:

• Degree in Accounting and Finance.
• Min 3 years of relevant working experience.
• Prior experience in Logistic Industry is an advantage.
• Good working knowledge of SAP ECC & Microsoft Office particularly Advanced Excel will be an advantage.
• Good understanding of accounting standards.
• Possess strong work ethics, good interpersonal and communication (written & oral) skills.
• Good analytical skills, embrace challenges & changes, initiative and have positive working attitude.

Working hours

• 5 days work week, fix off on Sun and rostering off day on Sat, Tue, Wed or Thu
• Working hours: 8.30am to 6pm
• Overtime work when required
• Working Location: Changi Cargo Agents Megaplex 1

Job Scope

• To monitor closely assigned customers’ inbound shipments
• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival
• Update customers promptly of delivery date and if any irregularity to inform them
• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance
• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

Job Requirements

• Must be familiar with Microsoft Word and Excel
• Must be able to work independently
• Must be able to converse in English fluently through email and phone
• Must possess a sense of urgency and responsibility in work
• Outgoing personality
• Willing to learn with good attitude
• Prior work experience in this industry is not required, but will be advantageous if have

• Supporting project starting and implementation
• Managing project, budget, schedule and quality gates.
• Managing product delivery including paper work
• Reporting to customer and management on project status
• Closing project

PM shall ensure continuous contract compliance, expected GP% performance and managing changes until project closure.

Ensure the timely answering of customer sales queries, their bookings and follow up:

- By prioritizing the incoming quotes as per set guidelines

- By following the set guidelines in terms of price offering in order to win the quote

- By swiftly responding to customers ad hoc(spot) requests utilizing the Cargolux’s tools (LEAP)

- By offering multiple options on a quote, so that the customers always find a suitable one (price, time)

- By coordinating special cargo with the relevant stakeholders (RM, Global Logistics, …)

- By promoting Cargolux’s value added services

- By re-directing customers to Cargolux’s digital sales channels to increase the awareness and utilization of such channels

- By assisting customers to confirm the bookings via the digital channels upon potential failure of booking

- By requoting the customers if certain parameters of the initial quotation have changed

- By updating all sectors of a booking pre-flight

- By ensuring the booking is correctly performed, including the applicable Rates, SCC’s, Additional Charges etc.

- By ensuring that bookings, subject to compliance checks are processed prior to departure

- By pro-actively following up on pending offers

Cross divisional collaboration

- By building bridges with other departments to improve communication

- By holding regular meetings with Sales Management to share ideas, strategies, and customer behaviours

- By keeping close liaison with accounting to ensure proper invoicing and addressment of potential challenges

- By being a contact person for all questions regarding freight transport

- By liaising regularly with the Route Management Team concerning short-term pro-active sales, weaknesses and strengths in Cargolux’s network and providing feedback on market dynamics and requirements

Ensure Customer Service and Sales Activities

- By pro-actively contacting potential customers in case of short-noticed space availability

- By redirect received market information to the Sales Management
- By taking care of CVProduct & CVPricing requests in coordination with the relevant responsible team

- By coordination of CVProduct & CVPricing bookings with the appropriate internal departments according the agreed processes and in communication with the customer.

- By monitoring his/her and the teams work based on available/provided data and dashboards.

- By pro-actively starting 1st level escalationsl

- Planning and executing customer visits, if required and in coordination with Sales Management

HR

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives of $3000 per successful placement (subject to terms and conditions)

Job Description

• Assign crew for water and lavatory servicing for arriving/departing flight handle by SIAEC and closely monitor if the crew had carried the required servicing
• Assign GS crew for ground equipment support for aircraft when there is a request .
• Monitor text messages, radio communications and telephone calls for services and inform the operators accordingly;
• Update all ground equipment status and report all defective equipment to supervisor
• Assist duty Supervisor to update on delays and any operational issue

Job Requirements

• Diploma/NITEC in Aviation/ Airport Operations or Equivalent
• Comfortable with shift work arrangement
• Possess good communication skills
• Good team Player.