About our client: Our client is a leading global port infrastructure operator.

*Work Location: Central

*Please note that this role will be hired on a 2-year contract basis for our client's projects.

About the role:

• Be a trusted specialist advisor and be seen as a ‘go to’ provider of BIM solutions. This will require strong influencing skills and demonstration of added value.
• Lead the implementation of the company's BIM requirements (including EIR and nomenclature) on infrastructure development projects through planning, design, construction and maintenance stages.
• Set detailed project BIM requirements, benchmarks and KPIs in consultation with project leads.
• Oversee BIM model development by 3rd parties, review and compare outputs against EIR. Support the federation of BIM model outputs.
• Provide outputs and data from BIM models to the company's operations and maintenance teams.
• Curate and manage BIM object libraries.
• Administer Common Data Environments (CDE).
• Set up and oversee automated model-checking tools.
• Validate BIM progress reporting
• Provide hands-on support and guidance to project teams and senior management.
• Report on outcomes, progress, key BIM issues and required actions.
• Continue to update and improve the company’s BIM requirements and performance; incorporate feedback and advances in the BIM industry and international standards.
• Develop and promote methodologies to use BIM to help optimise cost, program, safety and sustainability goals through design, construction, operation and maintenance and future decommissioning.
• Champion the further development of BIM in the company (eg 4D, 5D and 6D) where this brings added value and develops business cases for future investment.
• Strengthen the capacity of the company
• company’s global BIM community through training programs and other initiatives.
• Train, support and mentor colleagues on BIM use.
• Provide briefings to senior management.
• Promote collaborative working between teams across geographical regions.
• Coordinate with IT departments on BIM software products, including licensing, new version releases, legacy software, and customizations where appropriate.

About you:

• Diploma or equivalent in BIM
• A degree (BSc / BEng) in a related discipline (eg civil engineering, architecture construction) would be an advantage.
• Project, Engineering or Construction Management experience.
• Experience in leading and managing the implementation of BIM for civil infrastructure and buildings projects (ports and marine experience would be an advantage).
• Track record of facilitating organizational change within the design/construction industry.
• Sound knowledge and understanding of BIM-related international standards and good international industry practice.
• Typically, 15+ years of professional experience would be expected, albeit depending upon the type of experience.

Personal Profile

· Sufficient gravitas to implement, oversee, direct and support sustainability requirements and become a trusted advisor to colleagues and senior management.

· Strong analytical skills.

· Experience in working and leading teams in international settings.

· Good team player with strong communication and influencing skills. Able to work effectively and build effective working relationships with international teams and senior management.

· Willingness and aptitude to travel and work overseas on short-duration visits.

· Able to actively identify project BIM requirements and propose effective solutions.

· Self-starter, energetic, and focused. Able to work with minimal direction, to deal with multiple projects and to prioritise key tasks.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

About our client: Our client is a leading global port infrastructure operator.

*Work Location: Central

*Please note that this role will be hired on a 2-year contract basis for our client's projects.

About the role:

• Be a trusted specialist advisor, provide expert advice and work closely with senior management, project stakeholders, international business units and other colleagues.
• Be seen as a ‘go to’ provider of sustainability/ ESG solutions. This will require strong influencing skills and demonstration of added value.
• Develop and oversee the implementation of the company's sustainability / ESG management system and best practices for infrastructure development projects through all project stages (capex review, planning, design, procurement and construction).
• Develop and oversee the implementation of the company's ESG strategy, management system and best practice for management of existing civil infrastructure.
• Advise on and drive the adoption of international sustainability standards and norms as appropriate (for example ISO 14000, Equator Principles 4, IFC Performance Standards and Science-Based Targets).
• Set sustainability benchmarks and KPIs in consultation with project leads and business unit teams.
• Report on outcomes and provide regular feedback on progress, key project issues and required actions.
• Provide hands-on support and guidance to project teams and senior management. Oversee and interact with external consultants.
• Capacity Growth: actively contribute to strengthening the capacity of the company's global community through the company's global initiatives and training programmes—train and support colleagues.

About you:

• Master’s degree (MEng / MSc) in a relevant discipline.
• Proven experience in developing and leading the implementation of sustainability (ESG) initiatives for infrastructure development, preferably for ports or other developments in coastal environments. This should include managing ESIAs and/or E&S Due Diligences for a developer, lender or consultant.
• Proven experience in both developed and developing economies.
• Typically, 15+ years of professional experience would be expected, albeit depending upon the type of experience.
• Experience of applying good international industry practice for management of E&S risks
• Knowledge of E&S reporting systems.
• Awareness of Science Based Targets initiative and SBT for ports.

Personal Profile

• Sufficient gravitas to implement, oversee, direct and support sustainability requirements and become a trusted advisor to colleagues and senior management.
• Strong analytical skills
• Experience in working and leading projects in international settings..
• Good team player with strong communication and influencing skills. Able to work effectively and build effective working relationships with international teams and senior management.
• Willingness and aptitude to travel and work overseas on short-duration visits.
• Able to actively identify project requirements and propose effective solutions.
• Self-starter, energetic, focused. Able to work with minimal direction, to deal with multiple projects and to prioritize key tasks.
• Evidence of being able to learn/grow in a changing sustainability field.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

RESPONSIBILITIES:

• Day-to-day IT helpdesk support to end-users on all applications like ERP, POS, and website within the group
• Work with Marketing, Finance and Operations to perform updates to Point-of-Sales master data and configurations
• Assist in documenting process flows, test case scenarios and training guides
• Liaise with HQ IT for all group initiatives, protocols and systems implementation
• Support and manage store opening projects across multiple regions

REQUIREMENTS:

• Degree/Diploma in Computer Science or related studies with 1 to 3 or more years of working experience
• Must have working experience in at least one POS and/or ERP systems
• Must have good Excel formula skills, basic SQL query skills
• Positive attitude with a team-player mindset with good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Experience working in Retail and/or F&B industry will be an added advantage
• Occasional travelling might be required

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

Job Description:

This is both a client-facing and Power BI Development role, developing dashboards for clear, actionable insights.

• Visit clients and prospects to discuss their business requirements and understand their data visualization needs.
• Design and develop interactive, and user-friendly Power BI reports, and dashnoards.
• Translate business requirements into technical specifications and data visualization solutions for decision making.
• Optimize and maintain existing reports, dashboards.
• Provide training and provide post implementation support to clients.

Requirements:

• Minimum 3 years of relevant experience in a data and business intelligence role, with a focus on Power BI.
• Good understanding of DAX and M (Power Query) languages, as well as data modeling and ETL techniques.
• Good communication and presentation skills.
• Possess Bachelor's degree in Computer Science, Information Systems, Data Analytics, or related field.

Job Summary

In this exciting opportunity, you will lead and expand a team of web-developers to meet the needs of our growing e-Commerce business through continuous enhancements. You will be the front-line IT support to the e-business team members in ensuring all critical issues are resolved timely.

Primary Relationships

The position reports directly to the Head of IT. Within the organization, this position has primary working relationships with IT Support Team and Digital Sales and Marketing Team at TWG Tea headquarters. Outside the organization, the position coordinates primarily with platform vendors and partners.

Responsibilities:

• Formulate support and development methodologies and enforce conformance by all parties
• Responsible for ensuring on-time delivery of all digital marketing campaigns and initiatives over Omni-Channel platforms and global marketplaces from a technical angle
• Responsible for working closely with e-business team members to transpose digital business needs into action plans, and drive the deliverables to succession
• Generate meaningful insights through data-driven analysis and post-mortem reviews
• Continuous innovation on ways to enhance the worldwide digital presence and customers’ online (UI/UX) experience, social listening, SEO and other digital online
• Lead and coordinate with various departments and business partners/ platform vendors to meet target objectives globally, including make proposals to streamline internal processes
• Responsible for infrastructure scalability and able to cope with seasonable traffic requirements
• Review and manage partner/vendor contracts, ensuring vendors meet their Service Levels
• Build test case scenarios and formulate roll-out plans to ensure quality delivery from vendors, ensure uninterrupted deployment as well as ‘go-live’ strategies

Requirements:

• Diploma/Degree in Computer Science, Software Engineering or related disciplines
• Minimally 3 years’ experience in leading a support and development team
• Must have eCommerce project development and implementation experience using Agile Methodology.
• Good track record of product management and development covering multiple platforms, but not limited to, e-Commerce, m-Commerce/Mobile App, CRM, SEO, Online Marketing etc
• Familiar with maintaining Cloud infrastructure like AWS and Microsoft Azure
• Minimally 5 years’ experience in an eCommerce environment, always updated with digital news preferably in the online luxury space
• Experienced working with online platform giants like Amazon, Google, Zalora etc is a bonus
• Minimally 3 years’ experience in web and Mobile App development, CMS platform management, integrations with databases, CRM and ERP systems
• Possess hands-on skills in web/mobile programming languages like C++, HTML, CSS, Xamarin, React Native on both Android and iOS platforms
• Must have experienced in administrative setup and maintaining CICD using tools like JIRA software management, service management, Github, AppVeyor, Jenkines, Azure Devops, etc
• Must have experience managing source codes and change management using Githubs/ Gitlabs, Bit Torrents, etc
• Ability to be hands-on to guide and mentor the team of developers to collectively meet targets
• Possess outstanding leadership skills with great communication skills to lead and influence multiple cross-functional teams, management and partners
• Energetic, independent and self-motivated individual with good business acumen
• Strong communication skills with excellent command of English
• A plus point to be fluent in spoken Chinese or French (in order to liaise with TWG Tea partners in North-Asia and Europe)

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

What do we do?

At Infosys Compaz(iCompaz), we focus on Digital Transformation for enterprises across industry vertical segments and services. We take clients on a rewarding journey of Digital Transformation, with strengths in AI, Data, User Experience, Cloud, Cybersecurity and Analytics, while also serving clients in their IT management in technology operations, infrastructure, and applications. We serve a comprehensive client network spanning multiple industries and are helping clients meet the challenges of the digital economy in financial services, retail, transportation and logistics, telecom, services, and resource sectors, among others.

Job brief

We are looking for a Recruiter to work closely with internal stakeholders to understand the hiring requirements and source for suitable candidates through appropriate recruitment platforms.

To be successful in this role, you should have experience with various sourcing tactics, like social recruiting, and excellent relationship-building skills.

Ultimately, you will ensure we attract and hire high-potential employees and build a strong employer brand.

Responsibilities

· Work closely with the Hiring Manager to understand the hiring requirements and source for suitable candidates through appropriate recruitment platforms

· Assist to develop and implement talent acquisition strategies, processes, and programmes for effective recruitment

· Partner with the business to understand business structures, priorities, and dynamics to develop a strategic sourcing plan to acquire talents to meet business needs

· Manage the end-to-end recruitment process which include the sourcing of candidates, facilitation of interviews, conducting interview with Hiring Managers, preparation of salary proposal and offer letter, making job offer to candidates and as well as administering the contract signing for offered candidates

· Build and maintain a passive pool of strong candidates by constantly looking and tapping on various source of recruitment channels

· Constantly engage key stakeholders to ensure that recruitment KPIs are delivered promptly and efficiently

· Manage the various social medial platform and sites to attract and hire talents

· Review, design and drive the recruiting, interviewing, and hiring processes that support a positive candidate experience

Requirements and skills

· Work experience as a Recruiter or similar HR role

· Experience in advertising and hiring for entry-level roles is a plus

· Knowledge of various candidate evaluation techniques, including group interviews

· Hands-on experience with resume databases and Applicant Tracking Systems

· Familiarity with social media sourcing

· Understanding of local labor legislation, particularly regarding internships

· Good networking abilities

· BSc degree in Human Resources, Organizational Psychology or relevant field

· Minimum experience of 3 years is preferred

· However, fresh graduates are also welcomed to apply

Why iCompaz?

• iCompaz is a Joint Venture between Infosys Limited and Temasek Holdings, both global leaders in their respective industries, and the JV was created exclusively to bring Digital Transformation capabilities and global skills to the ASEAN market. Temasek Holdings is a global investment company headquartered in Singapore. Infosys is a global leader in next-generation digital services and consulting, headquartered in Bangalore, India.
• We take pride in our fair employment opportunity. You are welcome at iCompaz regardless of age, race, gender, religion, marital status and family responsibilities, or disability.
• We offer an inclusive and diverse workplace environment to support your career aspirations. We have a strong emphasis on continuous learning to your professional and personal growth. If you are looking for an opportunity where you would be able to make an impact with what you are good at, and at the same time being able to explore any other area that interests or motivates you, WE’VE GOT YOU COVERED!

The ideal candidate will support the Assistant Manager, HR Technology in implementing and maintaining the human resource information management systems for SingHealth Polyclinics.

Job scope includes:

• Providing documentations and user guides on the human resources data systems
• Supporting documentation of system and data security management
• Supporting user queries and troubleshooting
• Supporting hr processes and hr cycle of activities
• Following-up with it support team on outstanding issue
• Keeping track and manage project timelines
  

Job requirements:

• Degree in Information Technology or equivalent
• At least 1 year of relevant experience, preferably with SAP SuccessFactors or SAP ECC 6.0 – HCM
• Strong grasp of information technology with excellent attention to detail
• Self-motivated team player with strong analytical and problem solving skills
• Fast and independent learner
• Ability to communicate effectively with technical and non-technical stakeholders
• Proficient with Microsoft Office applications (Outlook, Powerpoint, Word, Excel)

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3157/

The Customer Experience & CRM Specialist will be responsible for managing and enhancing the overall experience of BSKIN customers on BSKIN.com and marketplaces. As a customer champion, you will learn to develop a strong understanding of the entire customer journey and promote positive customer experiences to foster loyalty and retention. You will be part of a lean, dynamic team in a hybrid working environment with regular hours and regional exposure in the skincare and nutrition industry.

Key Responsibilities:

● Respond to customer enquiries, consolidate online orders and arrange dispatch.

● Manage email marketing campaigns with audience segmentation and targeted communication.

● Source and liaise with suppliers to procure marketing collaterals such as printed cards, press kits, eCommerce packaging and branded gifts.

Detail Responsibilities:

Customer Advocacy

● Engage with customers through various channels, such as phone, email, WhatsApp, chat modules, and social media.

● Respond promptly and professionally to customer enquiries, concerns, and feedback.

● Provide product recommendations, skincare advice, and solutions to customer issues.

● Maintain a comprehensive knowledge of our skincare products and their benefits to assist customers effectively.

● Encourage satisfied customers to participate in advocacy programs and contribute to testimonials.

Order Management

● Handle basic back-end updates and maintenance of our e-commerce platforms (e.g. BSKIN.com, Shopee, Lazada).

● Process customer orders (including returns, exchanges and refunds), ensuring accuracy and timely fulfillment.

● Prepare monthly reports on sales and inventory.

Customer Relationship Management (CRM)

● Utilize CRM tools to manage and track customer interactions, ensuring a personalized and consistent experience.

● Understand the customer journey through data analysis and providing insights for segmentation and targeted communication.

● Create eDMs and implement email marketing campaigns, including building email marketing workflows for automation.

Marketing procurement and support

● Procure gifts and materials for marketing campaigns, including sourcing, quote comparisons, sample requests, price negotiations and order placement.

● Provide operational support and coordination of logistics for marketing campaigns and events.

Hybrid Work Arrangement: 2 days office (fixed days), 3 days remote. Required to be present for physical events (as needed).

Job Requirements:

● Diploma/Degree in marketing, communications, or a related field is preferred.

● Strong written and verbal communication skills.

● Proficiency in using marketing tools and platforms, including a basic use of Canva and proficiency with email marketing software like MailChimp.

● Strong and comfortable with data analysis and reporting.

● Knowledge and passion for skincare and beauty products.

● Excellent interpersonal skills and a customer-focused attitude.

● Ability to work independently and collaboratively in a fast-paced environment.

● Detail-oriented with strong organizational skills and adapts well to change.

● Creativity and a knack for staying updated with the latest industry trends.

● Experience in customer service or Customer Relationship Management (CRM) is a plus.

This role offers an exciting opportunity to contribute to our skincare brand's growth and success, both in supporting marketing/CRM initiatives and ensuring a positive customer experience. If you are enthusiastic, dedicated, and ready to make a difference in the skincare industry, we encourage you to apply and be part of our dynamic team.

A glimpse of what you’ll do:

• Identification and assessment of current state processes based on interviews, focus group discussions, data gathering, etc.
• Development of future state processes in consultation with stakeholder groups including the Authority’s contractors/vendors.
• Facilitation of stakeholder group discussions or workshops to gather requirements, seek concensus on proposed future state processes, etc.
• Documentation of process models using the Authority’s preferred tool.

What you’ll need:

• Bachelor’s degree in Finance, Computer Science, IT or equivalent fields
• Minimum 3 years (or 5 years for Senior Deployed Staff) of relevant experience in performing the Role – expertise in operating web portals and intranet projects
• Excellent verbal and written communication skills are essential for conveying technical concepts to non-technical stakeholders and vice versa.
• Ability to work collaboratively with cross-functional teams, including developers, designers, testers, and business stakeholders.
• Strong problem-solving skills for identifying issues, evaluating alternative solutions, and recommending the best course of action to meet business objectives.

Benefits

• AL: 14 days
• ML: 14 days
• Medical Card
• One (1) month end-of-contract bonus per year of services

Interested applicants: kindly submit your resume to [email protected]

Position Overview:
As a Care & Advocacy Specialist, the individual will be responsible for case-managing NeuGen families. The primary role will involve assessing the needs of NeuGen beneficiaries, which may include individuals, families, and children, and determining the necessary services to address those needs. They will develop and implement care plans accordingly. Additionally, the Care & Advocacy Specialist may be tasked with evaluating the effectiveness of the care plan and the provided services, ensuring the best possible support for beneficiaries.

Principal Duties and Responsibilities:
1. Conduct case intake, assess clients' needs, and provide appropriate assistance.
2. Offer support and resources to clients, establish strong working relationships with support networks, government agencies, and community resources.
3. Gather and review clients' documents.
4. Inform clients about and refer them to internal programs and services under NeuGen or other relevant agencies for assistance.
5. Monitor and support families in enhancing their resources and coping abilities in dealing with challenges.
6. Participate in case discussions with external agencies.
7. Attend case conferences, providing updates on cases to the Manager of Programmes and Services, Deputy Director, and Executive Director.
8. Carry out regular home visits, phone calls, and messaging with clients.
9. Document case notes accurately and efficiently.
10. Perform any additional duties assigned by superiors to fulfil organizational needs.

Requirements:
1. Bachelor’s degree in Social Work or other related fields.
2. Strong interpersonal communication abilities with individuals and systems at multi-levels
3. Enjoys working on a range of tasks and responsibilities related to direct work and service planning

Desired Skills and Competencies
1. Competencies in Casework, counselling, risk and crisis management, group work facilitation
2. Competencies in working with various formal systems and conduct case conferences
3. Good analytical skills
4. Passion to work with children, youths and their families
5. Commitment to the Code of Social Work Practice standards.
6. Demonstrate sound and updated professional knowledge and skills in social work
7. Relevant experience in working with individuals and families will be an advantage

• Provide excellent client service while troubleshooting client issues via phone, remote tools and e-mail on various OS platform such as Window, linux and Mac OS
• Follow up with users, provide feedback and see problems through to resolution via inhouse ticketing system
• Understand various OS platform as Window, linux and Mac OS and networking
• Utilize excellent customer service skills and exceed customers’ expectations
• Performs minor repairs to hardware, software, or peripheral equipment according to company standards if required
• Ensure proper recording, documentation and closure
• Recommend procedure modifications or improvements
• Preserve and grow your knowledge of help desk procedures, products and services
• Maintains company accounts and IT inventory records.

QUALIFICATIONS

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Windows Server OS, Network Solutions, Backup Solutions
• Preferably Junior Executive specialized in IT/Computer - Network/System/Database Admin or equivalent.

Grey & Sanders is a homegrown furniture company committed to creating design focused furniture that are crafted by hand. Our mission is to provide customers with seamless shopping experiences both online and in-store, leveraging cutting-edge technology to deliver high-quality products and exceptional service.

Job Description:

As an IT Developer at Grey & Sanders, you will play a pivotal role in designing, developing, and implementing technology solutions that enhance our digital platforms and optimize our omnichannel operations. You will collaborate closely with cross-functional teams to understand business requirements, identify opportunities for improvement, and deliver scalable solutions that drive business growth and customer satisfaction.

Key Responsibilities:

1. Software Development: Design, develop, and maintain software applications and systems to support various aspects of our omnichannel operations, including e-commerce platforms, inventory management systems, order processing systems, and customer relationship management (CRM) tools.

2. Frontend and Backend Development: Work on both frontend and backend development tasks, utilizing languages and frameworks such as HTML, CSS, JavaScript, React, Node.js to create responsive and efficient web applications.

3. Database Management: Design and optimize databases to store and retrieve data efficiently, ensuring data integrity and security across systems. Proficiency with SQL is required.

4. Integration and API Development: Integrate third-party services, APIs, and external systems with our platforms to streamline processes and enhance functionality. Develop custom APIs as needed to facilitate data exchange and communication between systems.

5. Testing and Quality Assurance: Conduct thorough testing of software applications to identify and address any bugs, performance issues, or usability concerns. Implement automated testing frameworks and practices to ensure code quality and reliability.

6. Documentation and Collaboration: Document technical specifications, system architecture, and development processes to facilitate knowledge sharing and collaboration within the IT team and across departments. Work closely with stakeholders to gather requirements, provide updates, and solicit feedback throughout the development lifecycle.

7. Continuous Improvement: Stay current with emerging technologies, industry trends, and best practices in software development, and proactively identify opportunities to improve existing systems and processes. Participate in code reviews, brainstorming sessions, and technical discussions to drive innovation and excellence.

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or related field.

- Proven experience as a software developer or software engineer, with a focus on web development and/or application development.

- Proficiency in programming languages such as HTML, CSS, JavaScript or similar

- Experience with frontend frameworks (e.g., React) and backend frameworks (e.g., Node.js) preferred.

- Strong understanding of database design and SQL

- Experience with API development and integration

- Familiarity with version control systems (e.g., Git) and agile development methodologies.

- Excellent problem-solving skills, attention to detail, and ability to work independently or collaboratively in a fast-paced environment.

- Effective communication skills, with the ability to translate technical concepts into clear and concise language for non-technical stakeholders.

Join our dynamic team and contribute to shaping the future of furniture retail through technology-driven innovation! Apply now to embark on an exciting career journey with us.

A glimpse of what you’ll do:

• Management of administration and support of the Authority’s IT applications and services in meeting Service Level Agreement and IT security policies.
• Manage and monitor the incident and problem management of Authority’s IT applications and services.
• Develop guidelines, process, and procedures to continuously improve incidents management, escalation and systems monitoring.
• Manage contracts and budget of the assigned IT applications and services.
• Provide application support in all stages of development, testing and production.

What you’ll need:

• Bachelor’s degree in Computer Science, IT, or equivalent fields.
• Minimum 3 years (or 5 years for Senior Subcontractor) of relevant experience in performing the Role.
• Development experience with RPA Programming, budget management, incident management handling, account access management and KPI reporting.

Benefits

• AL: 14 days
• ML: 14 days
• Medical Card
• End of contract bonus per year of services

Interested applicants: kindly submit your resume to [email protected]

POSITION SUMMARY

This candidate is a key member of the Company’s sales team and is responsible to perform product demonstrations, technical trainings and application services to customers, working alongside with the sales team to drive revenues and market growth of Life Science products and related services.

RESPONSIBILITIES

• To provide on-site user application supports
• To assist sales personnel throughout the sales cycle in terms of products knowledge and applications, from presales to the end of the cycle and after sales supports

Presales

• Demonstrations
• Technical discussions
• Propose total solutions in relevant fields

After Sales

• Applications training: Presentation on technology relevant to instrumentation prior to hands-on section
• Hands-on training: Hardware and software
• Troubleshooting
• To hold user meetings, workshops, seminars to update products information on instrumentation and support chemistry
• To troubleshoot issues related to instruments, software, reagents and experimental designed
• To connect and integrate available or customize technologies to cater customers’ needs, take lead in scientific discussions, analyse their needs and match them with our offering products
• Support sales team in order to achieve growth target as a team
• Preparation of technical documents and reports
• Manage demo lab and ensure good laboratory practices: demo instruments, facilities and chemical inventory
• Any ad-hoc duties assigned

REQUIREMENTS

• Minimum Master / PhD in Life Sciences, Biological Sciences, Biomedical Engineering, Microbiology, Biomedical Science, Biotechnology, Chemistry, Chemical Science, Chemical Engineering, Material Science or related disciplines
• At least 2-3 years of hands-on experience of scientific equipment operation and troubleshooting as well as laboratory inventory management
• Team player with a great attitude
• Willing to learn and involve actively in pre-sales market survey and business development
• Sense and interpersonal skills of customer relationship
• Comfortable working in a dynamic, changing environment
• Demonstrate ability to handle work professionally, independently, and efficiently

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Five-day work week
• Medical benefits

Job Description

• Support Microsoft Dynamic Navision ERP system
• Produce Jet Reports 
• Support and implement new EDI solutions and applications
• Develop and maintain EDI integration using XML 
• Perform hardware and software installation and maintenance.

Requirements

• Minimum Diploma in IT or possess relevant experience 
• Preferably experience in hardware and software installation and maintenance.
• Mandatory experience in Navision Application support in manufacturing (inventory, warehouse management, production), finance, purchasing, sales support. 
• Web development knowledge an added advantage.

Khaty Zainal

Registration No. R22111204

A glimpse of what you’ll do:

• Support Microsoft Dynamic Navision ERP system and produce Jet Reports.
• Support and implement new EDI solutions and applications. Develop and maintain EDI integration using XML.
• Hardware and software installation and maintenance.

What you’ll need:

• Diploma in Computer Science, IT, or equivalent fields
• 2 years of work experience with strong skills in Navision ERP backend support experiencein manufacturing (inventory, warehouse management, production), finance, purchasing, sales support.
• Must be able to do solution planning on module
• Ideally, also has experience in hardware and software installation and maintenance.
• EDI solution = API skill or knowledge.
• Web development knowledge is an added advantage.

Benefits

• AWS
• Variable bonus

Interested applicants: kindly submit your resume to [email protected]

We are seeking a dynamic and results-driven Renewal Sales Specialist to join our team. The Renewal Sales Specialist will be responsible for managing the license renewal and subscription business, ensuring high customer retention rates, reducing churn, and identifying opportunities for upselling and cross-selling. The ideal candidate will have excellent communication skills, a strong understanding of our products and services, and a proven track record of achieving renewal targets.

Key Responsibilities:

Renewal Management:

• Proactively manage the renewal process for existing customers, ensuring timely renewals and minimizing churn.
• Develop and maintain relationships with key decision-makers within client organizations to facilitate smooth renewal processes.

Customer Retention:

• Identify factors contributing to customer churn and implement strategies to mitigate them.
• Address customer concerns and objections effectively to secure renewals.

New Opportunity Discovery:

• Continuously monitor customer usage patterns and feedback to identify new opportunities for product or service enhancements.
• Work closely with the sales team to uncover new sales opportunities within existing accounts.

Qualifications:

• Minimum Diploma in Business Administration, Marketing, or related field.
• Proven experience in a renewal sales or account management role, preferably in the IT services or software industry.
• Strong understanding of subscription-based business models and license renewal processes.
• Excellent communication and negotiation skills, with the ability to build rapport with clients and internal stakeholders.
• Analytical mindset with the ability to interpret data and draw actionable insights.
• Results-oriented with a track record of meeting or exceeding renewal targets.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in CRM software and Microsoft Office Suite.

The primary purpose of the position of IT Systems Analyst is to analyse, design, and enhance the Eurokars Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organisation.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Perform any other duties as directed by Section Head and Management

Experience

• Diploma/Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP

• Good web programming skills such as Javascript, HTML5, CSS3, JQuery, Bootstrap, Rest, JSON and XML

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions

• Knowledge and experience on Automotive Industry business process and application systems

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders are preferred

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

• onitoring & coordinating of components and materials logistic movements.
• Stock taking, re-packing and labelling of received components & materials.
• Upon receiving all completed PCBA, photo taking of the PCBA and scan all relevant reports for recording.
• Preparation of completed PCBA package & documentation for delivery to customer.
• Arrangement of courier service for pick up/delivery for both local and overseas customer.
• Maintenance of office’s material holding/inventory storage area.
• Any other ad-hoc tasks allocated by SCM/Director.

Requirement:

• ITE / Diploma in Electrical / Electronic Engineering or relevant.
• Preferably of 1~2 years of sales or customer service or supply chain experience in EMS/CM sectors.
• Good team player, positive, strong analytical skill, problem-solver, high EQ & attitude.
• Good interpersonal skill, confident & highly motivated.
• Able to work under fast-paced environment meeting tight deadlines.

Job Description:

• Manage HR recruitment.
• Onboard new candidates and introduce them to others staffs in the company.
• Offboarding upon resignation of staff, find out the reason for leaving the company
• Application & Renewal of employment pass & work permit for few foreign employees.
• Manage outsource employees’ contract renewal(every 2 years)
• Manage CRM Leave portal.
• Administer employee benefits, such as insurance policies e.g. medical, hospitalization, travel.
• Working closely with our Financial Controller on staff management.
• Organize and hosting employee event annually.
• Identify and recruit qualified candidates for the organization.
• Submission of government paid maternity / childcare leaves.
• Assist accountants in monthly billings.

Requirements:

• Keeping up to date on legal and MOM requirements for the company & employees.
• Basic accounting knowledge
• Certified HR management
• Minimum 4 years of relevant experience

About The Role:

KeyStart is a home ownership programme supporting families with children living in rental communities who aspire to own homes. We hope to transform the lives of families with children through stable, adequate, and conducive housing; by providing financial support, housing case work support, and transitional support to families as we journey with them towards home ownership.

We are growing our team, and we are looking for passionate individuals who identify with our mission and cause and are willing to commit to this journey with our community members. The Senior Home Ownership Specialist, under the supervision of the Head of Department (Home Ownership), is a key member of the Home Ownership team. He/She will assist in the management of the Home Ownership team, as well as in mentoring and supervising the Junior Home Ownership Specialists. In addition, as a Senior Home Ownership Specialist, he/she will need to support families in various meaningful ways along their home ownership journey.

• Direct work: build strong and supportive relationships with families who are on the KeyStart programme through consistent engagements; provide housing guidance to support families in overcoming their barriers and difficulties faced to achieve home ownership; and advocate together with families to key stakeholders so that they can access the resources they need to overcome systemic barriers that families face in their home ownership journey.
• Indirect work: you will have the opportunity to be involved in programme and service design, programme administration, stakeholder management, research, and impact evaluation. You will be required to provide support to the KeyStart team to plan and execute the KeyStart programme.

Job Responsibilities:

1. Programme Development and Implementation: Assist in the development and enhancement of the Keystart program to address the needs of target beneficiaries and support the implementation of the program. Assist in the development and review of department structures, processes, and related policies in conjunction with the leadership.
2. Home Ownership Assessment and Guidance: Conduct comprehensive assessments of families’ home ownership needs and challenges, considering factors such as affordability, suitability, and eligibility. Provide home ownership-related guidance and education to empower families with the knowledge and skills to achieve home ownership.
3. Home Ownership Casework: Provide individualized casework services to families, including developing action plans, setting goals, and monitoring progress towards achieving home ownership. This includes supporting families through the renovation of their new homes under our Basic Habitation Programme.
4. Partnerships & Stakeholder Management: Cultivate and maintain relationships with government agencies, community partners, and other strategic partners to foster collaboration, resource sharing, and advocacy. Connect families with relevant resources, government assistance programs, and community support service, and work closely with partners, to address the needs of families to enable poverty transformation.
5. Advocacy: Advocating with families to key stakeholders including government agencies, or to be supported under our internal KeyStart grants. This includes being knowledgeable about our public housing system and policies, and the determination to find ways to overcome systemic barriers that families face in their home ownership journey.
6. Data Management: Maintain accurate and confidential family records, documenting progress, interventions, and outcomes.
7. Research, Evaluation, and Development: Prepare reports on programme activities, outcomes, and recommendations for program improvement. Pursue practice research to strengthen the department’s evidence-based practices.
8. Supervision and Training: The Senior Home Ownership Specialist is required to conduct relevant in-house training for internal staff and external practitioners or volunteers and provide practice supervision (both individual and group based) to Junior Home Ownership Specialists. He/She will plan and implement professional learning and group supervision for the team and assist in building the team towards fulfilling professional growth and development. He/She will ensure work processes are in alignment with the department’s SOPs and policies.

Job Responsibilities

• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
• Follow through the escalation process as necessary
• Track and manage all incidents to closure within Service Level Agreements (SLAs)
• Provide administrative support to ensure smooth day-to-day operations
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotations
• Liaise with internal and external stakeholders on projects to ensure timely delivery
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Requirements

• Candidates must possess at least a Diploma with 1 year working experience or A-levels with 1 year IT related working experience (IT call centers/helpdesk)
• Willingness and capacity to learn new skills and technology
• Excellent verbal and written communication skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Positive working attitude
• Some background in IT will be an added advantage

Others

• Kaki Bukit
• 8.30am-5.30pm/9.30am-6.30pm

Key Highlight:

• Nearest MRT: Raffles Place
• Working Hours: Monday – Friday (Office hours)
• Benefits Entitlements: AWS / Multiple Bonuses

Key Responsibilities:

• Formulate, review and implement policies and strategies on both rewards and workforce planning
• Develop a data driven approach for workforce planning strategies
• Ensure tight translation between business needs and workforce strategies
• Plan and conduct workforce planning exercises

Key Requirements:

• Only Singaporeans
• Diploma or Degree in any related field.
• Minimum of 2 years of relevant experience in Compensation and Benefit.
• Experience in Workforce Planning policy review is an advantage
• Experience in market data search in HR will be an added bonus

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

About the role of IT Support Executive

We are built on strong values and ethics and are seeking like-minded candidates to join the team. Ready to bring your IT game to a cause that matters? Join South Central Community Family Service Centre (SCC) – where tech meets heart, and every troubleshooting session is a step towards helping those in need. This role would extend to supporting =Dreams (Singapore) Limited [association of =D and SCC], a unique full service co-living space exclusively for secondary school teens featuring after-school academic and holistic support.

• Role: IT Support Executive
• Department: FTMS
• Reporting to: Assistant Manager, IT Systems & Support
• Location: South Central Community Family Service Centre, Blk 5 Delta Avenue #01-09 S (160005) & =DREAMS (Singapore) Limited, 99 Haig Rd, S (438748)

Responsibilities:

• Provide and troubleshoot comprehensive level 1 and/or level 2 helpdesk support for internal staff (s).
• Facilitate and set-up AVS/video conferencing before for general meetings.
• Keeps critical services such as desktop operating systems, security patches, email/Office365 tools, and shared storage running at peak performance and working to prevent downtime.
• Upkeep and ensure that IT hardware/software are running smoothly in working order and up to date.
• Manage software licenses, ensuring that it is up-to-date and timely renewal
• Streamline and maintain IT-related contracts with clear SLAs.
• Ensure and safeguard proper management of data through migration/backup missions.
• Collaborate on projects, adding inputs and contributing to the success of implementation.
• Ensure that IT-related policies are current, and organised.
• Stay current on new developments in IT.
• Any other ad-hoc duties as assigned by superiors.

Competencies and Requirements:

• Minimally 2 years of IT experience. (Fresh Graduates are welcomed to apply too!)
• Experience and proficiency with Microsoft 365 & Windows applications.
• Good knowledge of and troubleshooting experience with hardware and system network, including conferencing applications and Audio/Video equipment.
• Good oral communication skills with the ability to articulate complex technical concepts in simple language.
• Demonstrated written communication skills to create useful support logs/reports.
• Good analytical and problem-solving skills to troubleshoot and diagnose issues.
• Strong in project and time management skills to provide updates and fixes within a promised time frame.
• Must be able to work independently with a proactive mentality.
• Strong ability in multitasking and work with staff at all levels.
• Customer service and collaboration skills to interact professionally and positively with internal and external stakeholders.
• Bonus points for Tech Certifications (CompTIA A+, MS365 Admin)

Job Scope:-

• Response to customer reported fault and/or requested service through on site visit or remote programming/reftification
• Carried out faulty items vertification before final RMA
• Assist in projects such as project management, installation, integration, configuration, analysis of possible solution, preventive-maintenance and third party testing as well as carried-out demo
• Perform day-to-day telephony support function for customer locally as well as regional offices
• Provide support backup to contact centre activities as well as maintaining technical interface relationship with vendor/supplier
• Perform preventive maintenance for customer as allocated and scheduled.
• Daily liaison with networking team to ensure telephony configurations are edequate and appropriate.

Reguirements:

• ITE & above
• Good technical analysis as well as interpersonal communication skill
• Entry level also acceptable