As the product champion, this role works across various functions such as Game Planning, Product Management, Product Marketing and Community Management. The candidate assists the Product Manager to defend the product’s position in the gaming ecosystem as well as achieve operational and business targets.

Job Responsibilities

• Responsible for the localization of in-game content in consideration of local/regional marketability and consumers’ preferences.
• Responsible for the conceptualization and implementation of additional in-game and web-based content, offline and online events or activities to enhance the overall user experience.
• Monitor industry competitors and market trends towards developing product positioning strategies.
• Manage and aggregate game data to keep track of user trends to identify opportunities in increasing and retaining product user base.
• Facilitate communications and manage efforts of developers and internal departments such as IT, Web, Marketing/PR, Game Support/QA, Customer Service, towards ensuring deliverables related to the product goal are met on a timely basis.
• Provide comprehensive daily, weekly, bi-weekly and monthly reports to the Product Lead and to other departments, keeping them abreast of project progress and major issues.
• Maintain product quality through managing QA processes and prioritizing bug fixes for the developer.
• Housekeep and maintain all platforms and tools related to the management of the product and its gaming community.
• Other Ad-hoc duties include, but are not limited to:
  - Perform various writing duties and conceptualization of websites.
  - Review the quality of translated scripts and creative design taskings.
  - Curation and creation of social media content for the product’s social channels.
  - Source, evaluate and review potential game titles for new product acquisition.

Job Requirements

Fluency in English and an avid interest in PC and Mobile gaming is a minimum prerequisite for this position. The ideal candidate should:

• Ideally have prior experience in the gaming or IT-related industry.
• Possess strong analytical and problem-solving skills.
• Possess strong communication and teamwork skills.
• Be highly organized with very strong attention to details.
• Be passionate and well-acquainted with MSEA post-2016 till current.
• Be able to work independently with a keen sense of ownership and responsibility.
• Be willing to work long and/or irregular hours when required.

We are seeking highly self-motivated and talented team-players who can contribute towards bringing our games to the next level! So if you have what it takes to join an agile and dynamic team that seeks to push everyday boundaries and are enthusiastic about games, love challenges, are young at heart, creative, innovative and ambitious, we want you!

All applicants meeting the above requisites and wishing to pursue a career in the Game Publishing industry are welcome to apply.

Please submit your application with a complete resume at our PlayPark website under the "Career" tab. Only shortlisted candidates who pass the initial application screening will be notified.

Responsibilities

• Review and recommend areas of improvements to the operational processes and procedures and electronic procurement portal.
• Review and recommend areas of improvements to the information organisation, information flow, and ease of use of information for the users.
• Update relevant documentation and message content where necessary.
• Identify and review outdated or irrelevant portal message content and recommend relevant portal content.
• Co-ordinate with and gather requirements from different teams to ensure accurate and complete information for the users.
• Perform any other required tasks assigned by the management to support operations.

Requirements

• Knowledge in business domain knowledge in government procurement, GeBIZ portal and the portal operations.
• Ability to work with different teams, gather and analyse requirements and recommend areas of improvement independently.

Working knowledge in the following areas:

• Singapore Government procurement guidelines, use of Government electronic Business Portal
• Use of Internet Browsers like Google Chrome, Mozilla Firefox Microsoft Edge/ Internet Explorer etc
• Use of applications like Outlook, Word, Excel, MS Dynamics etc
• Virtual Assistant Tools
• HTML programming
• Good communication skills through verbal and written presentation in the English language.
• Good interpersonal, analytical and problem-solving skills with a positive work attitude.

Responsibilities

· Working very closely with sales and marketing team, acquire a deep understanding of the waste sources; identify the new opportunities for treatment and recovery and provide technical support to resale team on the commercialization of the recovery products.

· Source, develop and apply new treatment methods/processes/technologies of industrial wastes and thus enable the company’s technical leadership and competitiveness.

· Establish cost-effective treatment/recovery method for new incoming industrial waste through working closely with operation departments.

· Establish and expand the process and analytical capabilities in the laboratory.

· Develop and apply new technologies for waste treatment/management through collaboration with universities/research institutes.

· Drive the continuous improvement of operation treatment through process optimization or with alternative treatment method.

· Follow the existing system and documentation as per the procedures.

· Ensure good housekeeping in the laboratory and be responsible for the safety and environmental compliance of the new processes.

Remuneration Package

· Basic: S$4,500 to S$6,000

· Working hours: Monday to Friday (8am to 5pm)

· Company Transport / Transport Allowance if candidate possess own vehicle to work

· AWS

· Performance Bonus

· Medical Benefits

Responsibilities

• Understand client’s request and demand
• Design, test and develop localization and customization ERP/ Cloud solution along with the team.
• Establish and oversee development assets and timelines, such as setting up the system as well as integration assessment.
• Perform review and testing of integration on deliverables before handing them to the users for UAT.
• Investigate all noted errors and carry out amendments and testing to ensure that the system functions properly and effectively.
• Fix and solve technical issues during project delivery.
• Create documents for design, technical requirements, process documentation, system installation documents, ERP integration systems and so on.
• Provide technical pre-sales support.

Requirements

• Bachelor of Information Technology, Engineering or equivalent
• At least 2 - 3 years of system implementation experience with business applications and cloud-based services
• Knowledge of ERP solutions (SAP, Oracle, Netsuite, Microsoft Navision) will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

· Assist Project Manager

· Oversee the direction of the project, ensure compliance of specifications and requirements

· Responsible for general on site technical and engineering matters

· Liaise with Sub-Contractors & Consultants, Client and other stakeholders

· checking and preparing site reports, designs and drawings

· maintaining quality control procedures

· Overall projects planning, scheduling, monitoring and updating to meet targets.

· Ensuring & assessing site safety to minimising risk

· Other adhoc assigned

Job Requirements:

Diploma in Engineering (Electrical or Mechanical), Specialist Diploma in M&E coordination

Minimum 3 years of relevant experience

Salary: $3,000.00 - $3,600.00

Responsibilities :

• Provide post-sales maintenance support on servers/storage (IBM/HP/DELL/SUN) and operating systems (Linux/Unix/Windows) at customer locations
• Troubleshooting and replacement of hardware;
• Troubleshooting of operating system;
• Handling of hardware migration/implementation project;
• Perform preventive and proactive maintenance;
• Escalation and management of complex issues.

Required skills and experience:

• Minimum 3 years of experience in a similar capacity and diploma holder or above in Computer Engineering/Science or related discipline;
• Strong server and storage hardware configuration knowledge will be an advantage;
• Capable of using operating systems: Microsoft Windows, Unix, ESX, and Linux are preferable;
• Proficiency in solving computer hardware-related issues for IBM, DELL, and HP;
• Experience in handling SG govt network security projects is an advantage.
• Strong sense of customer service and team efficiency;
• Able to provide non-office hours standby and support service;
• Good oral and written communication skills.

Interested candidate, please apply to this posting with your most updated resume.

We regret that only shortlisted candidates will be notified.

Code: EEST

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Basic Salary + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

What To Expect:

• Partner with the users' business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
• Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions
• Work with project teams to develop user stories, functional/technical specifications and acceptance criteria
• Evaluate and recommend suitable technology while aligning with company’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems)
• Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
• Where Agile methodology is adopted, to lead and participate in Agile practices and ceremonies

How To Succeed:

• At least 3 years of working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodology
• Strong analytical, conceptualisation and problem-solving skills
• Good communication skills with the ability to pitch ideas and influence
• A driven and motivated personality with an inquisitive mind
• Ability to learn and apply

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43436" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Responsibilities:

• Manage day-to-day IT operations and support of database, web application servers and web servers running on various platforms, ensure optimal system uptime and availability.
• Manage IT infrastructure and vendors to support areas related to IT systems, security compliance including patching and system upgrades, business continuity and disaster recovery.
• Keep abreast of security trends to maintain high level of security of systems and data, and reduce risks to IT landscape.
• Analyse current state of IT infrastructure, service operations and solutions, recommend and deploy changes to improve performance, security, scalability, maintainability and reliability.
• Contribute to the development of the architecture roadmap for infrastructure server (hardware, operating systems, virtualisation, storage, backup, etc.).
• Provide support for related IT infrastructure incidents escalations.
• Work with vendors to implement new IT projects.

Requirements:

• Minimum 7yrs of IT Infrastructure relevant working experience is required, candidate with retail industry experience is preferred.
• Degree in IT or relevant field, additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.
• Experience with Windows, Linux, Storage, Backup, SAP Infrastructure is a plus.
• Experience with cloud technologies such as AWS, Azure, DevOps is a plus.
• Excellent problem solving and troubleshooting skills.
• Good written and communication skills.

Job Summary:

As a Customer Service Specialist, you will be responsible for delivering outstanding support to our customers, addressing their inquiries, resolving issues, and ensuring overall customer satisfaction. The ideal candidate possesses a unique blend of technical proficiency and excellent interpersonal skills.

Scope and Responsibilities:

• Onboarding and Training: Lead the onboarding process for new customers, ensuring a smooth and positive experience. Provide training sessions to clients on product features, functionality, and best practices.
• Relationship Management: Develop and nurture strong relationships with key stakeholders within client organisations. Act as the main point of contact for customer inquiries, concerns, and escalations.
• Customer Advocacy: Advocate for customers within the company, conveying their needs and feedback to relevant teams.
• Retention Strategies: Develop and implement strategies to ensure high customer retention rates. Monitor customer health metrics and proactively address issues to prevent churn.
• Product Knowledge: Maintain a deep understanding of our products or services to effectively support and guide customers. Stay informed about product updates and communicate relevant information to clients.
• Metrics and Reporting: Provide regular reports to management on customer success metrics and initiatives.

Qualifications and Experience:

• Ideal candidate should have at least 2-3 years of customer service or technical support experience
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders
• Strong communication skills in verbal and written English
• Being able to understand and empathize with customers’ concerns or problems is crucial
• Ability to analyze situations, identify problems, and provide effective solutions
• Effective time management skills are necessary to handle multiple customer inquiries efficiently and meet response time targets.

The IT Product Testing Team Lead will be responsible for performing regular quality audits based on established standards to ensure quality service to customers is consistently met. The IT Product Testing Team Lead will facilitate calibration sessions with Team Leads to generate timely and accurate reports on a daily, weekly, and monthly basis perform quality analysis, and be capable of identifying root causes and corresponding action items to improve and or sustain performance.

Role and Responsibilities

• Leads and manages the day-to-day activities of QA Testers and is in charge of all quality aspects of the system
• Works with the product manager, designers and development team to define the test coverage plan to ensure the test scenarios and test cases are scalable and sufficient
• Provide hands-on technical and functional input in the area of continuous testing, monitoring, and continuous delivery across multiple products
• Recommend and evaluate new tools to improve productivity, efficiency, and quality
• Proactive in improving productivity, efficiency, and quality of QA team
• Assess current framework and testing strategies
• Analyze Business, Functional, Technical, and UI (User Interface) project/release requirements
• Analyse bug trends and fine-tune QA processes to improve overall quality of the product
• Design and implement QA test Protocol and processes
• Assist with defining QA test Protocol and processes
• Develop, maintain, and support post-deployment automated tests
• Mentor junior team members on technical concepts and implementations

Qualifications and Education Requirements

• 3-4 years in the capacity of a QA Lead
• Relevant experience as a Software Tester
• Bachelor’s degree in Computer Science, Software Development, or related technical discipline
• Familiar with Agile tools (e.g. JIRA/Confluence)
• Continuous QA process improvement
• Test Automation skill sets are highly favourable
• Experience in tech or Fintech related service company would be advantageous

Note:

• Singaporean and Permanent Resident candidacy will be assessed as priority.

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We’re DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our high growth momentum continues, we're currently hiring for Junior Product Specialist to join our expanding Wound Care team in Singapore! The ideal candidate has at least 2 years of successful Medical Device or Medical Supply sales experience (Wound Care Solutions is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 2 years in Product Specialist (Sales) or equal experience in the GPs & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

Interested candidates please send your resume to [email protected] or contact 94375522. We regret that only suitable candidates will be shortlisted for further discussion.

• Basic $4500 - $6000 (Depends on experience)
• Mon - Fri (8.30am - 5.30pm)
• Working location: Tai Seng (Nearby MRT Station)
• Permanent role + AWS + Bonus + Company Yearly Trip + Gathering Event

Job Responsibilities:

• Respond to regional IT support requests from end-users.
• Troubleshoot and promptly resolve hardware, software, and network issues.
• Provide both remote and on-site assistance for technical inquiries.
• Install, configure, and upgrade computer systems, software, and peripherals.
• Analyze recurring issues to implement permanent solutions.
• Collaborate with IT teams to address complex problems.
• Occasional Travel Required to Oversea Offices.

Job Requirements:

• Min. Degree in IT, Computer Science, or related field (or equivalent work experience).
• Certifications such as CompTIA A+, CompTIA Network+, Microsoft Certified Professional (MCP), or similar will be an advantage.
• Knowledge of Managing network equipment, like Cisco and Cisco Meraki will be an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

• Basic $4500 - $6000 (Depends on experience)
• Mon - Fri (8.30am - 5.30pm)
• Working location: Tai Seng (Nearby MRT Station)
• Permanent role + AWS + Bonus + Company Yearly Trip + Gathering Event

Job Responsibilities:

• Respond to regional IT support requests from end-users.
• Troubleshoot and promptly resolve hardware, software, and network issues.
• Provide both remote and on-site assistance for technical inquiries.
• Install, configure, and upgrade computer systems, software, and peripherals.
• Analyze recurring issues to implement permanent solutions.
• Collaborate with IT teams to address complex problems.
• Occasional Travel Required to Oversea Offices.

Job Requirements:

• Min. Degree in IT, Computer Science, or related field (or equivalent work experience).
• Certifications such as CompTIA A+, CompTIA Network+, Microsoft Certified Professional (MCP), or similar will be an advantage.
• Knowledge of Managing network equipment, like Cisco and Cisco Meraki will be an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Our client is in the Online F&B industry in Singapore. Due to their current expansion plan, they are looking for a Product Designer to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities:

• Work closely with the marketing team to develop creative visual designs and design solutions in align with company’s brand and goals.
• Design and create packaging material for various related products.
• Produce engaging visuals and graphics for both digital and print media.
• Collaborate with the operations team to ensure all the packaging and promotional materials within production as well as budget requirements.
• Maintain a comprehensive library of design assets for the use across different various media channels.
• Ensure consistent application of brands across all physical and digital touchpoints.
• Responsible for related product and event videography and photography
• Any other task assigned to you from time to time.

Requirements:

• Minimum Diploma in Information Technology or relevant field of study equivalent
• Minimum 3 years’ relevant working experience in product design
• Proficient in the Adobe Creative Suite

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

ABOUT US

NTUC Enterprise Co-operative Limited is the holding entity and single largest shareholder of the NTUC group of Social Enterprises. We aim to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food, and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives. The Team We believe that diversity is key to driving an innovative, cohesive, productive, and fun workplace! Hence, at NTUC Nexus, our people join us from all around the world. Be sure to be soaked in an environment with different ethnic groups driving innovation and injecting some creative juice as one! We are spreading our team of passionate and dedicated folks into different social enterprises such as NTUC Fairprice Group, NTUC First Campus, NTUC Health, and others! They contribute to our social purpose through technology. We are here to create impactful technologies!

We are seeking a dynamic and skilled Applications Specialist to join our team (NTUC Health). The successful candidate will be responsible for managing projects and interfaces related to Finance, Budgeting and Forecasting, Procurement, Claims and HR systems, with a primary focus on SAP S4 Hana , SAP Business Planning and Consolidation (SAP BPC), SAP SuccessFactors (SAP SF), SAP Business Intelligence (SAP BI) and Infor Expense Management (Infor XM) . This role is critical to ensuring the seamless integration, functionality, and optimization of these systems in alignment with the organization's strategic goals.

Key Responsibilities:

Project Management:

• Assist with the implementation, enhancement, and maintenance of SAP S4 Hana, SAP BPC, SAP SF, SAP BI and Infor XM for Finance, Procurement and HR departments.
• Collaborate with cross-functional teams, including business stakeholders, to gather requirements, define project scope, and ensure timely delivery of solutions.
• Develop and maintain project plans, timelines, and documentation.
• Vendor management of business partners/system integrators.

Systems Integration:

• Manage interfaces for SAP S4 Hana, SAP BPC, SAP SF, SAP BI and Infor XM, ensuring smooth data flow and interoperability.
• Troubleshoot and resolve integration issues promptly, collaborating with technical teams and vendors as necessary.
• Implement best practices for maintaining data integrity and system reliability.

User Support and Training:

• Provide end-user support for Finance, Budgeting and Forecasting, Procurement, Claims and HR systems, addressing issues, and ensuring efficient resolution of problems.
• Develop and deliver training programs to enhance end-user proficiency in utilizing SAP S4 Hana, SAP BPC, SAP SF, SAP BI and Infor XM).

System Configuration and Customization:

• Configure and customize SAP S4 Hana, SAP BPC, SAP SF and Infor XM to meet the specific needs and requirements of Finance, Procurement, and HR departments.
• Stay current with system updates, patches, and new features to recommend improvements and optimize system performance.
• Collaboration and Communication:
• Work closely with Finance, Procurement, and HR departments to understand business processes and identify opportunities for system enhancements.
• Communicate effectively with internal and external stakeholders, providing regular updates on project status and addressing concerns.

Qualifications:

• Degree or Diploma in Information Technology, Computer Science, or a related field.
• Experience in working with system integrators to implement Finance, Procurement, Claims and HR related projects and interfaces.

Requirements:

• Strong understanding of Finance, Budgeting and Forecasting, Procurement, Claims and HR business processes in a healthcare setting.
• In-depth knowledge of SAP S4 Hana, SAP BPC, SAP SF, SAP BI, and Infor XM configuration and customization is beneficial
• Excellent communication and interpersonal skills.
• Project management certification (e.g., PMP) is a plus.
• Ability to work independently and as part of a collaborative team.
• Knowledge of Automation, UI Path, Business Intelligence/Analytics Implementation, Artificial Intelligence/Machine Learning is advantageous.

Job Summary:

Role: IT Product Manager in Singapore

Start: ASAP

Duration: 12 Months

Location: Singapore

We are looking for an IT Product Manager, who is/are able to fulfill the following requirements:

Requirements:

- Bachelor's degree in a related field (eg. business, marketing, computer science, etc).

- MBA or relevant master's degree is a plus.

- With 5-10 years of expertise in product design, development, and management, including 3-5 years of experience in the IT industry.

- Successful delivery of Products is mandatory .

- Experience in product/service owner role for defining service description, service costing, service scoping, and finance management.

- Strong understanding of product development methodologies (eg. Agile, Scrum, etc) and product lifecycle.

- Good understanding of digital infrastructure and architecture, integration and underlying technological concepts, business drivers and emerging trend.

- Outstanding negotiation skills, with the ability to build and maintain relationships with key stakeholders.

- Strong presentation and facilitation skills.

- Strong analytic skill and can work effectively under stress.

- Proven ability to work in cross-functional teams and drive results.

- Ability to prioritize and multi-task efficiently.

- May require to travel overseas for short duration (only if required).

Roles and Responsibilities:

Product Portfolio Strategy:

- Lead the growth and expansion of ITT Overseas APAC products across the regional market.

- Develop and execute a comprehensive product portfolio strategy aligned with the company's overall business objectives.

- Drive the digital transformation strategy with project to product (P2P) initiative and transform existing ITT Overseas service to product oriented model(s).

- Identify growth opportunities, market trends, and customer needs to guide product portfolio decisions.

- Define standard, template, process and guideline for product lifecycle

Product Development:

- Collaborate with the cross-functional team to map out the products' strategic goals, priorities, and plans.

- Formulate brand strategies for the product range, including market penetration strategies and competitive intelligence analysis, and provide timely responses to stakeholders.

- Conduct business development assessments, including identifying product opportunities and forecasting, to drive product growth and expansion.

- Develop and implement new product (and/or existing product) pipeline strategies, including pre-launch and launch strategies, post-launch initiatives for sustainable growth, product enhancement and innovation.

- Ensure product and services development of partner(s) products/services meet the usability from markets perspective

Financial Management:

- Develop and manage budgets for products, including revenue forecasts, cost projections, and expense tracking.

- Determine pricing strategies that balance the revenue and expenses while considering market requirements.

- Analyze product costs and identify opportunities for cost optimization.

- Conduct financial analysis of product performance, including revenue, breakeven and areas for financial improvement.

- Generate regular financial reports or dashboards to provide financial insights and recommendations to guide product strategy, including new product development, expansion and discontinuation.

- Identify and assess financial risks related to products, inform management and recommend strategies for mitigation.

Cross Function Collaboration and Communication:

- Collaborate with individual teams, including product owner, service provider, ITx customers and other stakeholder to ensure alignment between business strategy, product development and execution.

- Facilitates and supports communication within the product team and stakeholder of the products.

- Manage senior management expectations and communicate product updates and milestones effectively.

Integrity and Compliance:

- Commitment to and creating a corporate culture based on integrity with focus on compliance in the relevant business processes.

- Perform any other ad-hoc duties as and when assigned by the Company

Please send your application highlighting:

- Your relevant experience

- Current/expected salary

- Availability information

- A latest MS-WORD Resume

GECO Asia values the data privacy rights of our customers, associates, partners and prospective applicants. We have a privacy policy that governs our collection and use of personal data in place. In conjunction with the PDPA act in Singapore, we have updated our Privacy Policy and Terms of Use to better clarify our collection and use of your personal information. The same can be found here (https://www.geco.asia/about/privacy-policy)

Note: GECO Asia is an Information Technology Consulting Services provider. We provide specialist IT and Digital Transformation specialist resources on a project (SOW) and/or permanent basis. We operate under a Comprehensive License offered by Ministry of Manpower, Singapore.

[GECO Asia Pte Ltd, Licence No. 07C4453]

[2 Venture Drive, #10-18, Vision Exchange, Singapore 608526]

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Join one of the world’s leading energy solutions providers and discover how you can grow with Yinson no matter where you are in your career.

Yinson is passionate about meeting the world’s energy demands in a sustainable way. To achieve this, we believe in attracting great employees through the creation of a vibrant, progressive workplace that puts people first. We’re always on the lookout for experienced and passionate individuals to be part of the team, working and collaborating effectively to make a difference and create impact with individuals, corporations, governments and the business world.

So what are you waiting for? Join us now!

Who are we?

Yinson is a world leading energy solutions provider. Our business consists of Offshore production, Renewables, Offshore Marine and Green Technology. We have offices and operations in various countries around the world and thus offer a culturally diverse, international environment. We are now hiring in preparation for further growth.

Key Duties & Responsibilities

• Monitor the ERM framework to assist all Business Units in meeting their Enterprise risk objectives.
• Monitoring existing risks through ongoing auditing of identified risk controls
• Collaborate with stakeholders across the organisation to develop, improve, and test risk controls and mitigation approaches
• Facilitate operational solutions and processes that are consistent with the corporate HSSEQ strategy and standards to assure the ERM framework is integrated into business practices.
• Coordinate the risk owners and co-owners to ensure attendance of risk workshops.
• Monitor, evaluate and report on the effectiveness of enterprise risk controls.
• Develop a schedule of risk control audits, ensuring that findings are tracked, monitored with appropriate evidence to close out.
• Develop monthly and quarterly board level reports
• Tracking attendance of risk owners and coowners to scheduled risk workshops
• Monitor the evidence of the documented risk controls and report of deficiencies
• Identifying new risks and developing plans to mitigate them
• Work effectively within the HSSEQ Team

QHSSE Duties – every employee shall:

• Take care of themselves and others who may be affected by their acts or oversights;
• Not interfere with or misuse anything supplied for their health, safety and welfare;
• Report quality related problems and HSSE hazards or deficits within their area to the QHSSE department;
• Promote and take part in the QHSSE continuous improvement process.

Requirements

• 3-year Full Time Degree in an Associated discipline from a recognized institution.
• Lead auditor in ISO 31000:2018.
• Demonstratable experience with global companies’ renown to operate to best practices.
• Demonstratable experience of working in high-risk, high-consequence environments, preference within Upstream Oil & Gas.

• To diagnose and resolve software and hardware related incidents, including operating systems
• Breakfix replacement of hardware parts to resolve issues
• To escalate complex issues to next level for assistance
• Provide accurate and timely documentation in IT Service Management Tool
• Perform IMACD service requests (install, move, add, change & decommission) of IT equipment and software.
• Maintain a high level of customer satisfaction

Job Requirements

• Nitec holder & above
• Welcome entry level (Training Provided)
• Positive attitude, willing to learn
• Physically Fit - require to move Computer parts and equipments
• 5 days work
• Islandwide work locations (Mostly in the East / Central areas)
• Salary $2000 - $2600

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon.

Position Summary

The Company

Compass Group is the world’s leading food service company, specialising in providing food, vending and related contract services on their clients’ premises. The Group generates revenue of over £16.9billion and is listed on the London Stock Exchange. Worldwide, Compass Group operates in over 50 countries, at over 50,000 locations employing 600,000 employees.

Compass Group Singapore is a market leading and fast-growing business, with over 600 employees across 50+ locations. In Singapore, the business currently operates with global brands like Eurest and Chartwells, with a sterling list of clients across business and industry and education sectors.

To support its growth ambitions and to drive business performance, Compass Group Singapore seeks to appoint an IT Manager to join its dynamic team.

The IT Manager is responsible to oversee the overall functioning of the D&T department which includes day-to-day management, operations, delivery, compliance and support of D&T Infrastructure for the Singapore office encompassing about 120 to 150 IT users. The role is hands on, and is required to have technical expertise in end user computing activities, knowledge of hardware, software and end user requirements.

Job Responsibilities:

• Accountable for the following, in collaboration with the Singapore Leadership Team, Regional D&T team & external industry, to

1. formulate IT policies, processes & infrastructure governance based on Group’s governance and business requirements
2. develop the D&T technology for the Singapore business including developing budgets, identifying key transformational projects and managing day to day operations
3. ensure key security goals and objectives are met in line with Group requirements
4. research best practice, technology to develop new ideas and initiatives to create market differentiation

• Effectively manage IT 3rd party providers, associated SLAs and contracts to deliver business outcomes
• Manage IT procurement function including end user computing licensing of hardware, software & services
• Manage the standard IST components in new bids and include wider team if necessary
• Communicate effectively with external service providers, regional technical teams and providing the layman bridge to business
• Provide on-going support and maintenance of IT applications to ensure service stability and availability. Leverage third party providers and regional resources as relevant. Includes SAP, Telephony/ Network providers & POS systems
• Collaborate with DDI Project Manager and relevant vendors on digital software maintenance, development and implementation
• Provide general business-as-usual (BAU) in-person or remote technical support to end users on IT issues where necessary
• To perform the duties & responsibilities of Data Protection Officer (TBC)
• Perform other duties within his/her capabilities as required by the business

Job Requirements:

Skills & Qualifications

• Minimum of a Bachelor Degree in IT or equivalent experience
• Minimum 5+ years technology experience across infrastructure, applications, and security
• Experience in managing Cloud Infrastructure and SaaS services (AWS, Azure, M365)
• Working knowledge of Windows Server OS, Window11, Cisco switching and routing technologies.
• Knowledge of information security and related key IT controls
• Strong background and skills in end user computing, telephony, networking and mobile devices. Ideally ITIL and Prince Project qualified
• Advanced understanding and qualification of ITIL, SLA management, Change Approval Boards and Service Reporting
• Ability to champion change and influence teams to adopt new ways of working and change programs
• Excellent time management skills with the ability to work on multiple projects and deal with conflicting priorities
• Ability to function as a leader as well as a contributor in the team environment
• Strong customer service experience with focus on service to our client base
• Must be able to demonstrate excellent communication and written skills
• Willingness to listen and learn continually

• Position : IT Specialist/Helpdesk/Server/Network Management
• Location : Defu Industrial City
• Working hours : Monday-Friday, 9:00am-6:00pm
• Salary (commensurate with experience) : Up to $5000 + 15 Days Annual Leave + Performance Bonus
• Duration : Permanent
• Industry : Industrial Equipment Supplier

Main Responsibilities:

• Helpdesk (Investigation and resolution of any issues end users may face)
• Computer & Server Management (Keeping systems up to date & secure etc.)
• Network Management (Ensuring uptime, updating routing, etc.)
• Equipment Maintenance (Ensuring equipment is repaired or replaced while maintaining minimal business impact)
• IT License & Inventory Management.
• Assist APAC IT Manager in their duties.
• Participation in global projects for your region when required.

Requirements:

• Minimum of 3 years of experience in the IT field
• Basic knowledge of IP/telephony systems
• Basic knowledge of Office 365 software
• Intermediate knowledge of Windows operating systems
• Intermediate knowledge of Active Directory & Domain management
• Intermediate knowledge of networking (DNS/DHCP/VLAN/VPN/Firewalls etc.)
• Beneficial, but not required to have basic scripting/basic general programming skills
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

MAIN DUTIES AND RESPONSIBILITIES:

To learn the use of the organization’s PCO/Membership application

1. Advocacy: Advocates for PCO/Membership application use and champion its benefits (workflow improvement, efficiency and improved outcomes), features, and advantages to both management and end users.

2. User Support & Trouble-shooting: Provide hands-on support to end users. Assist users in understanding and using the PCO/Membership application, responding to queries, resolving issues, helping with troubleshooting, and escalating complex issues to PCO/Membership developer when necessary.

3. Training & Documentation: Develop and deliver training programs (workshops, tutorials, one-on-one sessions) or materials (creation of user-guides, FAQ) for user proficiency.

4. Feedback Collection: Gather feedback from users regarding their experiences with the application. Collect suggestions, feature requests, and any concerns that users may have and relay this feedback to the PCO/Membership technical/ development team.

5. Change Management: Help manage the process of transitioning to a new application or adopting changes and updates to the existing application. This includes engaging stakeholders, communication, managing expectations, and addressing user resistance.

6. Data Management, Data Quality and Standards: Responsible for developing the data management policy, system configuration, housekeeping of data, merging of profiles and duplicates, deletion of unrequired data, and enforcing data quality and consistency (data entry and checks).

7. Monitoring and Reporting: Keep track of key performance indicators (KPIs) related to the application's usage and success and regularly reporting on these metrics to management and stakeholders to measure the application's impact.

8. Customization and Configuration: Depending on the PCO/Membership flexibility, help tailor the software to meet specific departmental or organizational needs (with PCO/Membership developer USA), ensuring that it aligns with user requirements.

9.Evaluation and Feedback Loop: Participate in reviews and evaluations to assess the PCO/Membership’s impact, gather lessons learned, and recommend improvements.

10. Carry out additional responsibilities when assigned by immediate supervisor and/or pastors in Barker Road Methodist Church

QUALIFICATIONS

• Diploma in Computer / Information Communications Technology

RELEVANT EXPERIENCE AND SKILLSETS

• 3 - 4 years of relevant experience in IT Administration, Database Administration, End-User Support
• Proficient in Membership Software applications
• Able to work independently under minimal supervision
• Able to communicate effectively with all levels of staff
• An innovative team player, self-motivated, and pro-active

Job description

1) IT Support monitors and maintains the company computer systems, install and configure hardware and software, and solve technical problems.

2) Provide technical support to customers via email, phone and onsite.

Responsibilities

1) Serve as the first point of contact for customers seeking technical assistance over the phone and email.

2) Perform remote troubleshooting through diagnostic techniques and pertinent questions.

3) Perform regular system monitoring, backup status and OS updates.

4) Determine the best solution based on the issue and details provided by customers.

5) Direct unresolved issues to the next level of support personnel.

6) Record events and problems and their resolution in ticketing system.

7) Maintain up to date and accurate customer documentation.

8) Follow-up and update customer status and information.

9) Identify and suggest possible improvements on procedures.

Job Requirements

Candidate must possess at least Primary/Secondary School/"O" Level, Higher Secondary/"A" Level/Pre-U in any field.

At least 1 Year(s) of working experience in the related field is required for this position.

Proven experience as a help desk technician or other customer support role.

Tech savvy with working knowledge of Windows 10, Windows Server, DNS, router, NAS, email, printer.

Good understanding of computer systems, networking, ERP system.

Ability to diagnose and resolve basic technical issues

Proficiency in English.

Excellent communication skills.

Customer-oriented and cool-tempered.

• Key Industry Player in the Region (MNC)
• Very Good Career Growth and Stability
• 8:30am-5:30pm (M-F)

Our client, a Global MNC, has an opportunity for a Winner to join the Team as a IT Manager.

Key Responsibilities:

• Work closely with stakeholders to gather business requirements and translate them into functional requirement specifications and/or tender specifications
• Conceptualize and recommend technical solutions to support the business requirements
• Work with Procurement to issue tender, evaluate proposals and award project tender
• Play the role of project manager to manage the Project Budget and the Software Development Life Cycle (“SDLC”) of assigned project(s) / Change Request(s) from initialization to closure
• Work closely with vendors to ensure successful software system delivery
• Prepare and/or verify the functional and technical documentations provided by the vendors
• Write test specifications and conduct System Integration Testing (SIT) and User Acceptance Testing (UAT)
• Deploy and implement or promote release to production environment
• Lead and manage a team of members
• Able to perform system troubleshooting; and
• Work in a team providing 24x7 system support

Key Requirements:

• Degree in Computer Science/ Information Technology/ Information Systems or equivalent
• 3-5 years experience in mobile app.
• Proficiency in programming (Java, JavaScript, Angular, Unix Shell Scripting), relational databases and related SQL scripting (Oracle, SQL, MySQL)
• Knowledge in Agile Methodologies, Scrum knowledge of software best practices, such as Test-Driven Development (TDD) and Continuous Integration (CI) will be an advantage
• Experience in Tomcat, Active MQ, Kafka, SonarQube and Azure Cloud will be an advantage
• At least 2 years of team management experience

Additional Information

• Location: West
• Working Days: Monday to Friday: 8:30am-5:30pm
• 18 Days Annual Leave
• Permanent Position

HOW TO APPLY:

Simply submit your application with your updated Resume in MS Word Format to Elsa Adam (EA Personnel Reg. No.: R22109576) (EOG) by clicking the ‘Apply link’

or call your friendly Consultant, Elsa Adam, at 6590 9943 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Responsibilities

• Provide technical consultation and pre-sales support for SEA projects including site survey, client meeting, technical presentation, system demo, etc.
• Ensure accurancy on all the system configuration and quotes.
• Provide technical training or briefing for SEA sales team.
• Ensure to meet services quality standard and policies.
• Prepare customer training materials and deliver professional customer training.
• Attend internal training and continuous improvement.
• Stay updated on industry trends and practices.

Requirements

• Diploma in Information Technology or equivalent
• At least 2 - 3 years of pre-sales/ technnical sales support experience with security or electronic project implementation
• Familiar with security access control system, CCTV and alarm system products / systems

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.