Job Responsibilities:
• Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.

• Present and explain proposals, reports and findings to clients.

• Recruit employees, assign, direct, and evaluate their work, and oversee the development and maintenance of staff competence.

• Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.

• Confer with management, production and marketing staff to discuss project specifications and procedures.

• Review and recommend or approve contracts and cost estimates.

• Direct, review and approve product designs and changes.

• Consult or negotiate with clients to prepare project specifications.

Skills:
• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.

• Expert ability to work independently and manage one’s time.

• Expert leadership and mentoring skills necessary to provide support and constructive performance feedback.

• Expert knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.

• Expert knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.

• Expert knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.

Education/Experience:
• Bachelor's degree in business administration or a related field.
• PMI or PMP certification preferred.
• 10+ years experience required.

What the role is

The Waste Infrastructure Management Department (WIMD) under the Infrastructure Operations & Management Division (WIOMD) oversees the availability of national waste disposal and incineration capacity, manages private waste facilities, waste disposal accounts and revenue collection by the Waste-to-Energy (WTE) plants and Tuas Marine Transfer Station.

What you will be working on

You will work in the WTE Infrastructure Management Branch (WIMB) under WIMD which plans and manages the waste distribution for all waste disposal facilities including the NEA WTE plants, Public-Private Partnership (PPP) WTE plants and Tuas Marine Transfer Station/Semakau Landfill. It also manages and monitors the performance of the 3 PPP WTE plants under the Service Agreements with NEA. You will be responsible for the following:

• Monitor the performance of PPP WTE plants to ensure their compliance with the requirements of the Service Agreements and Good Utility Practice.
• Monitor and analyse data related to the operations of WTE plants and provide technical advice and expertise to support department’s operations.
• Assist in monitoring the progress and verifying the completion of refurbishment works conducted at the WTE plants.
• Assist in reviewing the WTE plants’ maintenance schedule/program, coordinating maintenance activities to ensure sufficient incineration capacity among the WTE plants.
• Assist in responding to feedbacks/queries related to waste disposal, received via OneService, myENV or online feedback form on the NEA website.
• Assist in verifying monthly invoices to ensure accurate service payments to PPP WTE plants.
• Maintain and organise files, records, and documents ensuring accuracy and completeness of information.
• Other ad hoc tasks as assigned.

What we are looking for

The job might be for you if you possess the following qualities:

• Diploma in Engineering
• Preferably with at least 8 years of experience in operation and maintenance of WTE plants or power plants
• Preferable with experience in contract management, commissioning and performance testing of WTE plants or power plants
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications.
• Strong sense of responsibility
• Have a high level of integrity and honesty
• Good customer handling skills
• Good analytical and problem solving skills
• Good communication skills
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive-Assistant-Engineering-Manager--Waste-Infrastructure-Management-Dept-_JR-10000028942-1

JOB RESPONSIBILITIES

• Manage a team of 4 staff to handle the functions of Administrative support, Logistics, Human Resource & Procurement
• Ensure compliance to the Personal Data Protection Act, in the role of Data Protection Officer

ADMIN

• Monitor submission of invoices and ensure that high value invoices are submitted in time for payment
• Assist in payment collection of overdue invoices
• Ordering of stationery and printing of office & marketing collaterals
• Weekly check of SAP system to ensure there are no mistakes in entries made by staff
• Liaise with Indonesian embassy for documentation needed for sub-distributor in Indonesia

MANAGERIAL

• Work closely with the Managing Director to set and/or implement policies, procedures and systems and to follow through the implementation
• Communicate all operating policies and/or issues at company meetings
• Research alternate methods of productivity, efficiency & continuous improvement
• Prepare and sign Decontamination certificates for return of Blood Chemistry analyser to factory
• Approval of Credit Notes
• Signing and issuance of Certified True Copies of Invoices and Delivery Orders

LOGISTICS

• Oversee the day to day deliveries of goods done by the delivery man to the various customers and step in if any issues arise
• Oversee the running of the warehouse and store operations
• Supervise the Goods receipts from Suppliers
• Monitor the maintenance of the Delivery vehicle

SALES & SERVICE SUPPORT

• Overall responsibility for company LinkedIn page including developing and posting content and ensuring identified objectives are met.
• Serve as primary point of contact when there are escalated customer issues related to goods quality, customer service and mishaps.
• Coordinate commissioning of equipment and closing of preventive maintenance and breakdown calls
• Support marketing activities such as brochure updating, content writing for social media, etc.

PROCUREMENT

• Maintain the Inventory for the company. Manage and perform analysis of inventory and ensure goods are ordered in time and in appropriate quantities. Ensure effective utilization of inventory and maintain solid inventory data
• Negotiate with freight forwarders for competitive rates
• Track and ensure that goods discrepancies are rectified by suppliers in time

HR

• Keep track of staffing requirements for the company and hire new talent as needed to correspond with specific duties and skill sets
• Identify skills gaps for all employees in the company, propose relevant training courses, negotiate with training providers and register employees for the trainings
• Do annual bench marking of employee salaries against identified competitor companies
• rrange and monitor background screening of new employees, authorise additional charges as appropriate
• Quarterly scoring of Performance Bonus for all Team members

JOB REQUIREMENTS

• Bachelor’s Degree in Business Administration or similar
• 10 – 15 years related work experience, preferably in the Healthcare industry
• High level of Integrity & Confidentiality

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Ensure that the restaurant operate efficiently and profitably, achieving targets set by the company.

KEY RESPONSIBILITIES:

· Responsible for business performance of the restaurant in achieving budget and maintaining operating costs.

· Analyse and review menu with Li Bai Executive Chef regularly for popular and unpopular items and make appropriate recommendations for new listing, keeping abreast of market trends.

· Assist to organise marketing activities, such as promotional events and discount schemes.

· Create and execute plans for department sales, profit and staff development.

· Coordinate entire operation of the restaurant during scheduled shifts.

· Deal and resolve customer complaints tactfully and update the F&B Management accordingly.

· Check on guest’s satisfaction and solicit for feedback, and maintain database of guests on their dining preferences.

· Implement effective systems to prevent breakages and damage of operating equipments.

· Ensure that the outlet is adequately equipped with operating equipments and restaurant accessories to support the operations.

· Maintain high standards of quality control, hygiene, and health and safety.

· Any other duties assigned by Director of F&B.

Job requirements:

• Minimum Diploma and above in relevant field
• Minimum 5 years of working experience in similar capacity.
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts
• Strong operational and leadership skills
• Able to source, retain and motivate team members.

Job duties & responsibilities:

• Ensuring incoming staff complies with company policy.
• Training staff to follow restaurant procedures.
• Maintaining safety and food quality standards
• Keeping customers happy and handling complaints
• Organizing work schedules
• Keeping track of employees’ hours
• Recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations.
• Coordinating daily front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste.
• Appraising staff performance
• Interacting with guests to get feedback on product quality and service levels.

Job Responsibilities:

- Manages all VCA clients and provides SME product support across the business for onboarding

- Be a specialist and a tech expert on Virtual cards (VCA), File feed and connectivity, and API connectivity related matters with hands-on approach

- Supports client request for launch and any ongoing technical support related to VCA cards products

- Launch of key partnerships in getting them technically ready and conducting product trainings to internal stakeholders and clients for commercialization

- SME support for launch of functionality relating to VCA product including UAT and production testing and verification prior to rollout

- Acts as presales support when needed for complex deals

- Supporting onboarding and other activities assisting with data migration on platform

- Coordinates internally on various VCA Helpdesk escalation activities

Job Requirements:

- Minimum Diploma / Degree

- Minimum 2-3 years of relevant working experience in project manager (with a good understanding of Comm / Virtual cards)

- Ability to work well under pressure in a fast-paced environment

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Responsibilities:

- Assist in onboarding and offboarding related activities and asset requisition and inventory reporting, purchase requests, purchase orders, goods received, staff/building access cards application

- Understand & progresses the team towards the function’s priorities and strategic goals

- Business Management activities, including (but not limited to) communications and space management

- Support various management and governance forums & workshops

- Support special initiatives that may arise

- Partner with a variety of internal & external stakeholders to achieve the objectives

- Participate in team events as and when needed

- Assist in any adhoc projects and admin as assigned by supervisor

Job Requirements:

- Minimum Diploma / Degree with strong communication and interpersonal skils

- Minimum 3-4 years of experience secretary / executive admin / office manager roles previously

- Ability to work independently and as a team

- Highly proficient office skills (Excel, Word, Outlook)

- Knowledge of SAP PEMS experience would be advantageous

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

We are looking for an Interior Design Project Manager to work closely with our Director and Principal Interior Designer in all design related activities.

Thexton Smith Interiors is an award-winning firm that is growing rapidly in Singapore and looking to expand its operations.

Responsibilities & Qualifications:

1.

• Obtain endorsements for scope of work from the relevant management
• Plan and prepare schedules for project implementation
• Ensure all design plans are in accordance with site surveys

2.

• Call for quotation, scrutiny and recommendation of award to sub-contractors
• Prepare project costing and overview of profitability of project
• Manage cost by constantly updating Variation Orders

3.

• Manage, coordinate and supervise all Builders' and M&E works
• Ensure all workers on site have valid work passes
• Conduct regular site meetings with clients and all sub-contractors to ensure projects run as per schedule

4.

• Carry out testing and commissioning of Builder, LAN and M&E works
• Conduct handover inspection with client
• Complete defect rectification works and obtain successful handover by client

You will work closely with our director to assist in the management of current and prospective clients and projects.

The position is a full-time position, and the right candidate will be remunerated accordingly.

The position is office-based with site visits required from time to time.

Please attach your resume and portfolio showcasing relevant projects with this application.

Minimum work experience of at least 3 years is preferred.

Job scope:

• Responsible for leading the staff in achieving the sales target and ensure that the daily operations run smoothly and efficiently.

• Recruiting, training, and supervising all bookstore staffs

• Manage store manpower, plan duty schedule and assign works to fellow staffs in accordance with operational requirements.

• Procure and source for Chinese books. Create and maintain data of Chinese books in system. Plan, purchase, monitor, and take necessary actions for Chinese books inventory.

• Handling customers feedback and equiries.

• Responsible for inventory level, and replenish and/or return of stock promptly.

• Implement and facilitate store operations, merchandising and marketing campaigns.

• Responsible for cash control of the store, including banking of daily sales.

• Responsible for daily / monthly sales reports and related documentations.

• Involve in budget planning.

• Ensuring that all store cash, security and safety procedures are being observed.

• Perform any other duty and responsibilities as assigned by GM

Benefits:

- Food and drinks provided

- Training provided

- Full time employee insurance

Job requirements:

- At least 2 years retail management experience

- Candidates with bookstore experience will be a plus

- Able to attend to both English and Chinese speaking customers

- Working shifts on weekends and PHs

Responsibilities:

1. Oversee all aspects of daily operations, including opening and closing procedures, staff scheduling, and ensuring sufficient inventory levels.
   Ensure compliance with health, safety, and sanitation standards to provide a clean and safe environment for both customers and staff.
   Monitor and manage workflow to maintain efficient service and address any operational challenges promptly.
   Collaborate with the kitchen staff to ensure seamless coordination between the kitchen and front-of-house operations.
   
2. Foster a customer-centric culture by training and motivating staff to provide exceptional service.
   Respond to customer inquiries, concerns, and feedback in a timely and professional manner.
   Continuously monitor service standards to ensure guest satisfaction, promptly addressing any issues that may arise.
   Proactively identify opportunities to enhance the guest experience and implement improvements.
   
3. Utilize your mixology skills to craft innovative and high-quality cocktails, ensuring consistency and excellence in beverage offerings.
   Manage bar inventory, including ordering and stock rotation, to maintain an adequate supply of ingredients and beverages.
   Develop and update beverage menus in collaboration with the management team, taking into account customer preferences and market trends.
   Train and educate staff on bar operations, cocktail preparation, and responsible alcohol service.
   
4. Recruit, train, and supervise a team of service staff, bartenders, and baristas, promoting a positive and collaborative work environment.
   Conduct regular performance evaluations, provide feedback, and identify opportunities for staff development and training.
   Foster teamwork, effective communication, and cooperation among team members to ensure a smooth and efficient operation.
   

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specialising in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

As part of the Business Development team, you will help identify, qualify, pursue and help win strategic and tactical new business. You will oversee business development initiatives and guide them from the lead phase through close. The role is focused in Singapore, but with a path to grow and contribute regionally.

We are fortunate to partner with forward-thinking clients, including most of the region's banks, insurance, government, telco and more. The credentials you would be working with are:

• A world class research, design, and creative team with ample recognition in the region
• A strong design and engineering portfolio of projects and programs (like Mobile Banking, and Global Websites) delivered for dozens of the regions largest enterprise clients, particularly in Banking, Insurance, Telco, and Government

The role is wide-ranging and challenging - you'll be an active and important part of supporting our ongoing growth. You'll work directly with our leadership and regional leads and alongside other members of our supportive and fun-loving business development team.

Key Responsibilities

• Work closely with the business leadership, Design and Engineering teams to manage the response to large strategic RFP’s and proactive opportunities.
• Lead relationships with Alephs strategic partners technology platform partners like Adobe, Salesforce, Sitecore, AWS, Azure, as well as banking specific platforms such as Backbase, Temenos, Thoughtmachine, and others.
• Drive the day to day pipeline operations, from ensuring the CRM is up to date to triaging and managing inbound leads.
• Help define and manage the new business process for Singapore
• Identify growth opportunities and proactively pursue new client opportunities.
• Manage and qualify inbound requests.
• Handle approaches, follow ups and tracking of new business leads.
• Help lead cred/pitch meetings.
• Help complete RFPs and RFIs.
• Coordinate with the Global Business team on inbound lead routing and cross office pitches.
• Coordinate and help manage internal pitch procesHelp lead internal new business meetings and processes.
• Help keep the executive team informed of the business development pipeline and status.
• Be an advocate for Aleph, its ways and philosophies to new clients.
• Keep up to date on latest market shifts and trends.
• With as a result, sustainable adding of net new clients / logos to the Aleph portfolio in Singapore

Prerequisites

• 5+ years of experience in a digital agency environment is a plus, specifically in a business development, client services or strategy function.
• A detailed understanding of the business development process, tools and deliverables generally required.
• Proven ability to manage senior relationships with prospective clients and partners from first meeting through deal completion.
• Proven ability to present and communicate clearly to perspectives, internal teams and existing clients.
• Keen on exploring new opportunities and technologies in AI and keeping uptodate.

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.
• Plenty of snacks (healthy and indulgent), catered lunches, beverages

Get in touch

Please visit www.aleph-labs.com or drop us an email at [email protected].

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

Duty Manager

• To provide general management support throughout the hotel at all times monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation;
• Ensures Front Office staffing deployment appropriate for business volume;
• Ensure all team members are accurately trained and have the job-related tools and equipment required.
• Make time to interact with guests, solicit feedback and build relationships.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Conduct and ensures the neat of appearance of all guest services team as well as correct attitude and behavior, discuss problems that encounter on this point with Operations Manager / Front Office Manager

Requirement:

• Ability to multi-task
• Willing to work in 3 rotating shift, including weekends and public holidays
• Team player
• Knowledge in Opera system, handling cashiering and able to work in fast phase environment.
• Good leadership skill, decision managing, conflict resolution, public relations and communication.

If you have the appropriate qualifications and proven experience to deliver successfully on the above responsibilities, we invite you to send in your application. We thank you for your interest and regret we are only able to notify shortlisted candidates.

• Management of assigned Wide Area Network (WAN) projects and transitions complying to Project Management Methodology that covers Initiation, Define, Organise & Plan, Implement & Control and Handover & Closure.
• Lead the project team members that are key to successful delivery of the projects.
• Manage change to project scope and schedule to maintain customer satisfaction.
• Record risk and issue and timely escalation to relevant stakeholders for resolution.
• Communication to stakeholders and project reporting.
• Help the team members to resolve conflicts and interface problems within the project and ensure successful delivery of the project.
• Manage customer relationship during the projects through strong governance.
• Provide pre-sales support for RFPs by preparing Gantt chart, customised response for bid questions and presentation on Project Management to potential customers.
• Provide regular updates on progress of the project status reports to management.
• Ensure that customer projects are completed with high quality and to the customer's satisfaction.
• Provide Project Completion Handover Documentation to customer.
• Facilitate project handover meeting to Operations.

Skills for Success:

• Degree in Electronics Engineer/Telecommunication/IT
• Minimum 5 years of experience in environment of Data Centre Operations, Network, Storage, Server, Middleware
• Minimum 2 years of Project Management experience in IT infrastructure outsourcing environment
• Certified in PMP, PRINCE II or CITP

Job description:

• Project Management around new MAS outsourcing guidelines and notices to ensure compliance with guidelines, procedures and reporting
• Document project plan, scope, including resource alignment and timelines
• Ensure PM Monitoring & Assessment results, risks, issues and dependencies are escalated and challenged as appropriate
• Partner with stakeholders to ensure program and project alignment to strategy and commitment
• Develop and maintain communication channels with key stakeholders
• Lead regular stakeholder update

Key Third Party Management Responsibilities

• Coordination with various functions/stakeholders of the bank on various fronts, including internal audit and regulatory reviews
• Contribute in developing/ reviewing program document to ensure alignment with the local regulatory expectations and requirements
• Ensure that Annual Due Diligence requirements are duly adhered to by all stakeholders
• Manage Inventory for External & Internal Outsource Service Providers including sub-contractors leveraging on the Inventory template
• Supporting various country requests/queries for better management of Third Parties across the region
• Review various risk reports/databases and help in effectively addressing the risks
• Support or Service Recipient and track for effective closure
• Develop various presentations for senior management review and discussion

Job requirements:

- Min Degree or equivalent experience

- 5-7 years of experience in project management

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Key Responsibilities

• Work closely with the Director of Digital and various teams to accelerate the Group’s eCommerce business, with a strategic and sustainable business model that will primarily selling digitally via brand.com.
• To succeed, strong collaboration is needed across all the functions in the zone and country, such as Communications, Merchandising, Supply Chain, Finance, HR.
• This highly collaborative position also liaises with the Central Digital Team on Technical, Marketing, Data and Analytics, as well as Creative, and User Experience Teams to execute both near term tactical initiatives as well as longer term strategic projects.
• Accountable for e-commerce business KPIs including, but not limited to, revenue, Paid Search (SEM) and Organic traffic (SEO), conversion, AOV, Consumer Journey, inventory, etc.
• The candidate should have omnichannel and O2O experience, with a proven record of running omnichannel direct to consumer business. With this, the expectation is to establish the strategy and action plans for success.
• Be instrumental in driving revenues, both digital and in retail, via CRM, email, personalization, and segmentation.
• Proactively gather and utilize intelligence from ecommerce, digital marketing, customers, competition, and verticals to understand business risks and support the expansion and optimization of existing products and initiatives that will drive increased customer acquisition and retention.
• Guide top management with reporting and dashboards which will include tracking of key performance indicators (KPIs), traffic sources, device usage, merchandising and funnel behaviors across all markets.

Requirements

• Highly motivated individual with 6-8 years of experience with specific experience in building and driving eCommerce businesses.
• Understanding of Sales Force Commerce Cloud, Sales Force Marketing Cloud, Order Management Systems and Warehouse Management Systems, and other systems in the eCommerce technology ecosystem / or similar eCommerce platforms/technologies is preferred.
• Must have a strong and detailed view of business user requirements for proposed functionality enhancements specially for brand.com, as well as future-looking roadmap key projects.
• A leader with experience working within a global operating model, proven success managing multiple eCommerce and showroom websites.
• Excellent analytical and organization skills.
• Proven ability in communication and people management skills to manage a team.

Location: Novena
Working Hours: 5 days office hours

Job Scope:

1. Involve in the monthly closing of Accounts and submissions of reports to HQ
2. Provide supervision for Accounts Payable and oversee depaartment's Finance Activities
3. Support General Manager in annual projection and operating budget and cash projection
4. Support General manager in enforcing good internal controls
5. Review related Balance Sheet accounts and prepares audit schedule
6. Assist and support internal and external audits and update audit and Risks report for Finance Department
7. Participate in system enhancements and project implementations to align with new statutory or operational requirements.
8. Liaise with MOH, auditors, tax agents and relevant stakeholders.

Job Requirements:

• Min. Degree in accountancy or any relevant field
• Min. 3-5 years relevant experience - preferably with supervisory experience
• Proficient with Microsoft office applications and working knowledge in SAP
• Able to work independently and proactively to resolve problems within established parameters

For interested applicants, please send your updated resume to: [email protected] All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd

99C4599

Customer Experience

• To build service relationships with clients.
• Single point of contract (SPOC) on operations matters.
• Oversee day-to-day fault management for critical/esclated incidents (24x7 on escalation call).
• Take ownership in handling and managing fault outages.
• Provide regular updates and ensure timely fault resolution for critical/escalated incident.
• Investigate outages and prepare RFO with recommendation on corrective and improvement action plans.
• Overseeing the entire planned maintenance cycle for customer's critical services.
• Develop customized processes and support to meet customers' special needs.

Service Level

• To manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achieved.
• Conduct monthly network performance review that basically covers the following:
• Previous meeting minutes.
• Present monthly network availability report.
• Develop improvement plan on prolong outages, found no fault, repeated fault, chronic problem, etc.
• Update or review any improvement plan.
• Recommend network enhancement initiatives.

Service Improvement

• Continuously look for new ways to improve the technical and customer relationship grade of services to improve customer satisfaction.

Skills for Success:

• Diploma / Degree in Computer Science / Engineering or equivalent.
• 2-3 years in the Telecommunications industry in the Operational and/or Service Delivery field.
• Knowledge in Network Protocol and Networking WAN technologies(e.g.: Network Protocol: OSPF, BGP, etc).
  (e.g.: WAN technologies: Leased Line, MPLS, VPN, Internet, Metho Ethernet, SD WAN, NFV, Clouds, Security etc).
  
• ITIL v3 Foundations certification.
• CCNA and Lean Six Sigma is an added advantage.
• Experience in corporate teleommunications and networking are added advantage.
• Service management experience preferred.
• Experience in customer service environment.
• Have a passion for customer service and possess excellent customer handling skills.
• Possess commercial and business awareness.
• Possess interpersonal and communication skills in a multicultural environment.
• Good at planning and organization.
• Independent and capable of decision making and problem solving.
• Highly motivated and able to work independently under pressure.
• Good communication and written skills in English.
• Good in report writing and presentation skill.

INTRODUCTION

We invite you to embark on a journey. A technological journey towards the evolution of our society and our industries, powered by Industry 4.0 and supported by Lectra. Software, equipment, data and services… At Lectra, as a major player in the fashion, automotive and furniture markets, we contribute to the Industry 4.0 revolution with boldness and passion by providing best-in-class technologies. But it doesn’t stop there. By enabling industrial intelligence solutions, we facilitate the digital transformation of our customers. And we’re always on the lookout for new tech-enthusiasts to join the team! With more than 50 years of experience and a presence in over 100 countries around the world, we are 2,500 employees united by passion and driven by innovation. A unique journey awaits you at Lectra, are you ready to craft the future of technology together?For more information, please visit www.lectra.com.

1. POSITION SUMMARY

The primary function of this position is to perform the sales of solutions, by actively prospecting, acquiring and closing new businesses in the HongKong region, using various combinations of the Lectra’s broad products and services.

2. DUTIES AND RESPONSIBILITIES

· Promote Lectra’s vision and increase the awareness of our brands on the market through regular visits to accounts;

· Define a plan by accounts assigned to optimize the revenues potential: key contact definition, key figures, overall strategy and organisation of the customer, detailed action plan for developing the account, setting up priorities to maximize the value of the portfolio, etc.;

· Apply consultative selling methodology:

- Ensure the solution proposed is adequate to customers’ needs and that they are satisfied;

- Understand our customers strategy and anticipate their challenges;

- Create engagement, generate 4.0 needs and expand opportunities to identify and uncover unknown needs;

· Manage the cycle of high added value and technological sales, including industrial equipment, SW, delivery of services.

- Opportunities detection (in cooperation with marketing), qualification and evaluation, by applying a consultative selling methodology;

- Solution definition based on customer needs, presentations and demonstrations in close cooperation with Presales Team to promote and demonstrate the added value of Lectra’s solutions;

- Quotation, proposal drafting, negotiation and closing in compliance with Lectra’s standards terms and conditions of contract;

· Achieve and exceed sales objectives by developing the business through a constant pipeline built up with accounts assigned;

3. PROFILE

We are looking for ambitious and curious B2B sales with a passion for innovation covering the Hong Kong region. Our ideal candidate will have the following profile:

· University Degree from a reputable tertiary institution, preferably in Business Management or Marketing;

· At least 8 years of experience in direct and consultative sales of high-added value solutions, and/or project sales to Industrial sectors, preferably fashion, apparel;

· Ability to hunt new opportunities and adaptability to new environments;

· Capacity to prioritize the most important actions on a short and mid-term perspective to optimize account coverage and maximize the value of the accounts assigned;

· Experience in customer value proposition approach and capacity to engage the customer in meaningful dialogue through consultative selling methodology. Ability to understand customer strategy, ambition, challenges, processes, known and unknown needs and ultimately to build solutions with the customer;

· Strong communication skills, diplomatic, tactful and adoption of a trusted advisor behavior;

· Outstanding listening skills, to understand objectives and desired outcomes of the customers;

· Ability to convince a prospect to accept the offer and close a deal;

· Capacity to manage time effectively and coordinate tasks and activities to maximize effectiveness;

· Self discipline is required to document in detail each step of the sales cycle in our CRM (pipeline and forecast management against targets);

· Good command of MS Office (Power Point, Excel, etc.);

· Fluent Mandarin, English and Cantonese is mandatory (read, written and spoken) .

4. TRAVEL

· The position is based in Singapore

· There will be 50% of travel to customer sites

5. SALARY

· Monthly salary: SGD 7,000-10,000

Location: Changi
Duration: Perm

Job Scope:

• Promote the services offered by company and affiliate companies to the pharmaceutical industry through face-face sales calls, attendance at conferences/exhibitions, and cold-calling activities.
• Liaise with multinational pharmaceutical, virtual and biotechnology companies to define their requirements for packaging of their products for clinical trials.
• Advising clients on technical aspects of clinical trial packaging.
• Provide detailed reports of these activities.
• Ensure that financial and call rate targets are met for all allocated current clients.
• Meet financial targets for new business development.
• Share market information (customer contacts, reasons for lost orders, competitor intelligence, information on client companies) with VP Business Development and other members of the Business Development team.

Job Requirements:

• Min. Diploma/ Degree in any field
• Min. 2-3 years relevant experience in BD/ sales preferably in healthcare/ pharma / clinical trial industry
• Able to speak korean fluently as will have to speak and support korea clients/ market

For interested applicants, please send your updated resume to: [email protected] All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo) R2197564
Recruit Express Pte Ltd
99C4599

The successful candidate will lead a team, manage office facilities, oversee budgeting, and implement efficient office systems. This is an excellent opportunity for someone who thrives in a fast-paced, inclusive and supportive work environment where diversity is valued.

Key Responsibilities:

• Responsible for the smooth and efficient running and delivery of all office administration and operations functions;

• Manage all suppliers and third- party relationships for all Operations functions (including commercial negotiations, agreement and review of service levels, escalation and resolution of problems relating to goods or services supplied, relations with public authorities, sub-tenant(s), other occupiers, etc);

• Responsible for office relocations; office move and office space planning;

• Compliance and Risk Management; develop, update and review various local office policies and ensure that the office complies with the local regulatory and other requirements;

• Manage all health & hygiene, safety and security activities within the office and act as the appointed contact for all related issues;

• Responsible for budgeting, business continuity plan and its implementation;

• Manage other ad hoc projects and events in the Singapore office

The Ideal Candidate:

• Professional, approachable

• Strong organisational skills, detail-oriented

• Proactive approach with ability to remain calm and focused under pressure or tight deadlines

• Strong communication skills, both oral and written

• Committed and determined, with a can-do attitude

• High EQ (Emotional Intelligence)

• Strong team player

Education / Qualification:

• Degree (or equivalent)

• Minimum 7 years of experience in an Operations role, ideally from a law firm or professional services environment

• Experience in supervising teams and working with senior stakeholders

• Fluency in both oral and written English

• Good presentation skills

• Ability to challenge existing procedures and policies

• Strong MS Office skills and good overall IT literacy

Technical Skills

This list of duties and responsibilities above is not exhaustive. As such, the role may also include the undertaking of additional tasks as require.

Please send your resume in word document by clicking on the Apply button. We look forward to hear from you. Only shortlisted candidates will be contacted.

This is an Internal/In-house, full-time/permanent position with The Adecco Group.

Mission

• The objective of this role is to help attract, retain, engage, and motivate talents in Australia, New Zealand (ANZ) and Singapore by leading and orchestrating all activities related to Rewards. This includes strategy, programs, processes, and solutions.
• The Total Rewards Partner responsible for overseeing the Rewards function across several legal entities and across multiple brands. The incumbent will fulfil the role of a credible thought partner to the business and Rewards Community and be accountable for delivering consistent, locally applicable practices on all Rewards matters.
• The Total Rewards Partner will structurally implement guidelines and processes on base pay, short-term and long-term incentive plans, recognition, benefits, job grading, and international mobility related activities applying local market thinking and strategy while aligning to Adecco Group's Global Rewards' principles and philosophy.

Responsibilities

Compensation

• Lead the annual compensation review process within ANZ and Singapore and review and facilitate compensation reviews, thus ensuring execution of the processes in a fair and equitable manner in line with the Group Reward principles and philosophy.
• Support with financial modelling and scenarios for the businesses as required.
• Work with local HR teams to ensure retention and total Reward activities and practices comply with local government requirements.
• Provide data and benchmarking information for Recruitment Partners.

Incentive Plans

• Review and maintain the short-term incentive plan framework and compensation plans aligning to the Group Rewards strategy.
• Steer and manage globally driven incentive plans and executive compensation.
• Partner closely with finance in monitoring performance levels and forecasting, create participation criteria, controls, and governance on short term incentive plans and payout with appropriate data modelling.

Benefits

• Partner with local HR community to ensure that the overall benefit programmes reflect the Rewards strategy, current and future needs of Colleagues.
• Communication of benefits programmes through multiple accessible formats.

Rewards Transformation & Continuous Improvement

• Participate and influence Rewards Transformation initiatives in ANZ and Singapore to embed group standards for the use of technologies, standardized methodologies, change communications and other levers to drive process quality and efficiencies.
• Assist local management teams to align, streamline and consistently apply and use the resources, tools, policy, and processes for pay and performance.
• Establish and maintain a strong relationship with relevant stakeholders to support strategic Rewards objectives.

Job Grading, Job Architecture and Reporting

• Lead the Job Architecture and Job Grading activities within ANZ and Singapore to ensure positions are correctly graded and that internal comparisons are maintained.
• Work with the Recruitment Partner to develop streamlined role descriptions.

Experience

• Minimum requirement of a bachelor’s or master degree.
• Minimum 8 years of proven experience in a leading a country Rewards role in a multi-national company with a matrix structure. Incumbents with experience of supporting company-wide transformations will be preferred.
• Strong demonstrated analytical skills and creative ability
• Clear and professional communicator (verbal, written and ability to present compensation material clearly)
• Collaborative and can work effectively across functions and business units
• Strong interest and ability to improve processes
• Can develop strong working relationships with Colleagues from a range of cultural backgrounds
• Flexibility to work in a fast-paced environment and manage changing priorities
• Reputation for integrity and dedicated work ethic with desire for ownership of process
• Discreet and reliable personality, used to dealing with highly confidential topics
• Compliant, discrete, and independent operator
• Highly numerate and strong business acumen

Job Responsibilities:

-Identify and pursue new business opportunities in the programmatic advertising industry, including new clients and partnerships

-Develop and implement strategies to achieve revenue targets and increase market share

-Build and maintain strong relationships with clients and partners, including conducting regular check-ins and managing their expectations

-Collaborate with internal teams to ensure that client needs are being met and that projects are completed on time and within budget

-Conduct market research and stay up-to-date on industry trends to inform business development strategies

-Prepare and deliver presentations to clients and partners to pitch services and solutions

-Negotiate and close deals with clients and partners, including contracts and pricing agreements

-Provide regular updates and reports to senior management on business development activities and progress toward revenue targets

Job Requirement:

-Bachelor's degree in Marketing, Business Administration, or a related field

-3+ years of experience in business development, sales, or marketing in programmatic advertising industry

-Proven track record of achieving revenue targets and building strong relationships with clients and partners to progress toward revenue targets

-Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively for developing and implementing strategies to achieve revenue targets and increase market share

-Strong analytical and problem-solving skills, with the ability to use data to inform business decisions

-Ability to work independently and as part of a team, with a results-driven mindset

-Willingness to travel as needed to meet clients physically face-to-face meeting

Role & Responsibilities

• Understand customer's internal business functions and culture.
• Identify, build and maintain relationships with customer's internal management.
• Act as single point of contact for operational issues, mitigating any crisis.
• Represent customer needs to Cisco post-sales support teams and applicable organizations.
• Travel to quarterly customer site visits to present operational issues/activity, customer satisfaction, and gap analysis to the client and internal Cisco personnel.
• Provide customers with regular updates on "hot" or intensified issues according to customer sentiment.
• Coordinate and conduct weekly conference calls to provide status reports to customer.
• Create and present quarterly reports to customers with analysis of customer's support needs.
• Problem/Project Management.
• Work with Cisco Global to ensure seamless and consistent delivery of services and solution support to achieve customer SLA/KPIs.
• Develop and share operational standard methodologies, processes and procedures to improve the customer operations overtime.
• Build consistent relationships with key Operations and support decision makers within customer base and advices on future direction of Cisco/customer post-sales support relationship.
• Be the “go to” person and main point of contact for customer and internal teams.
• Provide detailed and documented requirements to cross-functional teams that improve the impact of the customer experience.
• Accurately produce High Availability metrics reports (MTTR, KPIs, Analytics, etc.) and other custom reports.
• Conduct internal and customer facing knowledge transfer sessions on Cisco tools processes, procedures.
• Regular review of RMAs to determine if parts are meeting MTBF especially on accounts that have contracted pay outs. If RMAs are getting close to pay out time - dynamically require EFAs by updates through GRs.

Required Skills

• Typically requires a BS/BA degree or equivalent plus 4-6 years related customer support experience, operation and project management experience or business experience.
• Ability to work as a team member in a cross-functional matrix environment.
• Excellent presentation and communication skills.
• Knowledge of vertical market business trends and concepts.
• Strong project and problem management skills.
• Strong influencing and negotiation skills.

• Supervise and handle full set of accounts (GL, AR, AP, Fixed Asset, Inventory)
• Prepare monthly management reports and analysis
• Prepare consolidated Group management reports and statutory reporting
• Draw up annual budget and cash-flow forecast
• Develop financial models, perform financial due diligence and evaluate potential M&A or investment projects which includes overseeing the deal process, negotiating commercial terms and supporting any other business development
• Provide guidance to overseas business units in preparation of budgets, analysis and reporting of financial results
• Guide and coach internal stakeholders to improve and streamline process workflow, internal controls and compliance and
• Undertake special projects as and when assigned

Interested candidate please send your resume to

[email protected]

Elaine Lee Yun Suh (CEI No.: R24121276)

(Outsourcing team: West Division)

Recruit Express Pte Ltd

EA License No.: 99C4599

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for a Assistant Product Manager to join their team
• This will start off as a 12-month contract role

Responsibilities and Tasks here:

Job Purpose: To be one of the change-makers who can co-drive process improvement aligned with the business and strategy intent to make banking joyful for our customers and fulfillment for our employees. To drive ecosystem play between the bank and external partners by supporting the testing cycle of an end-to-end digital mortgage onboarding workflow.

- Support the running of ideation workshops to conceptualized various process improvement strategy to make banking joyful for our customers and fulfilment for our employees.

- Drive operational excellence in processes and governance.

- Identify areas of improvement / optimization / automation within the internal processes and workflow.

- To have exposure to participate in regular discussions with cross-functional teams to ensure alignment on feature development and prioritization.

- Assist in the high-level testing cycle of an end-to-end digital mortgage onboarding workflow.

- Perform live verification outside normal office hours for system implementation.

- To learn on how to take on ad-hoc tasks effectively based on internal and regulatory requirements.

- Comply with external regulations and internal requirements.

Next Steps

• Prepare your updated resume and send it to [email protected]
• We regret to inform only shortlisted candidates will be contacted