As the Contact Centre Manager, you will be responsible for overseeing and optimizing the performance of our contact centre, ensuring that customer interactions are efficient, effective, and aligned with the company's service standards. You will play a pivotal role in driving customer satisfaction, team productivity, and process improvements within the contact centre.

B. JOB SCOPE/ KEY RESPONSIBILITIES

1. Lead and motivate a team of customer service representatives to achieve performance targets and deliver exceptional customer service.

2. Conduct regular coaching and training sessions to enhance the team's skills and knowledge.

3. Monitor key performance indicators (KPIs) and implement corrective actions to ensure targets are met or exceeded.

4. Develop and implement effective contact centre strategies to improve operational efficiency.

5. Analyse customer feedback and develop initiatives to continuously improve service quality and implement best practices to enhance the overall customer experience.

6. Be responsible for managing the contact centre’s overall cost and ensuring its financial viability (before allocation of HQ cost).

7. Leverage technology solutions for enhancing contact centre operations.

8. Provide regular updates on contact centre’s performance and utilize data-driven insights to make informed decisions and drive continuous improvement.

9. Identify and assess any business and operational risk pertaining to contact centre constantly and develop internal controls to prevent, detect or mitigate them.

10. Ensure contact centre meet all operational and audit requirements of its funders and customers and follow up with rectifications of non-compliances where necessary.

11. Any other work-related other duties and responsibilities that may be assigned by the management from time to time.

C. JOB HOLDER’S REQUIREMENT

• Bachelor's degree in Business Administration, Management, or a related field.

• Proven experience in contact centre management with a minimum of 8 years in a leadership role.

• Strong ability to budget and perform financial analysis.

• Strong knowledge of call centre technology, performance evaluation techniques and customer service metrics.

• Strong problem-solving ability and analytical skill.

• Self-starter and resourceful.

• Excellent multitasking, time management, and leadership skills.

• Passionate in working with person with disabilities (PwDs)

Job Description:

As a Wind Turbine Energy and Sustainability Manager, you will be responsible for overseeing the efficient operation and maintenance of wind turbine facilities, as well as implementing sustainability initiatives to optimize energy production and reduce environmental impact. Your role will involve managing all aspects of wind turbine operations, including maintenance scheduling, performance monitoring, and compliance with regulatory standards. Additionally, you will develop and execute strategies to enhance sustainability practices, minimize carbon footprint, and promote renewable energy usage.

Key Responsibilities:

1. Manage the day-to-day operations of wind turbine facilities, including monitoring turbine performance, scheduling maintenance activities, and ensuring compliance with safety and environmental regulations.
2. Conduct regular inspections and assessments of wind turbines and associated equipment to identify maintenance needs, troubleshoot issues, and optimize performance.
3. Collaborate with engineering and technical teams to implement improvements and upgrades to enhance turbine efficiency and reliability.
4. Develop and implement sustainability initiatives to maximize energy production and minimize environmental impact, such as optimizing turbine placement, implementing wildlife protection measures, and reducing noise emissions.
5. Monitor energy production data, analyze performance metrics, and generate reports to track progress and identify opportunities for optimization.
6. Stay informed about industry trends, emerging technologies, and regulatory developments related to wind energy and sustainability practices.
7. Engage with stakeholders, including local communities, government agencies, and environmental organizations, to address concerns, promote awareness, and foster positive relationships.
8. Implement strategies to enhance the overall sustainability of wind turbine operations, such as waste reduction, water conservation, and use of eco-friendly materials.
9. Manage relationships with suppliers, contractors, and service providers involved in wind turbine maintenance and support activities.
10. Lead training and development initiatives to ensure staff members are equipped with the necessary skills and knowledge to support sustainable wind turbine operations.

Requirements:

1. Bachelor's degree in Renewable Energy, Engineering, Environmental Science, or related field. A Master's degree is preferred.
2. Proven experience (15+ years) in wind energy operations, maintenance, or project management.
3. Strong understanding of wind turbine technology, operation principles, and maintenance practices.
4. Knowledge of regulatory requirements, industry standards, and best practices related to wind energy and environmental sustainability.
5. Experience with data analysis tools, performance monitoring systems, and software used in wind energy operations.
6. Excellent project management, problem-solving, and decision-making skills.
7. Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and engage stakeholders.
8. Certification or training in wind turbine operations and maintenance is desirable.
9. Demonstrated commitment to environmental sustainability and renewable energy.
10. Willingness to travel to wind turbine sites and work in outdoor environments as needed.

This job description outlines the key responsibilities and requirements for the role of Wind Turbine Energy and Sustainability Manager.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

General Description

The Registration Manager (“RM”) manages vessel registration, mortgage and corporate transactions. The RM provides authoritative Registry information to clients, and promptly answers client queries. The RM vets submitted registration, mortgage and corporate documents. The RM guides clients through the process to ensure transactions are completed according to requirements and client imperatives. The RM communicates clearly and efficiently with clients and ensures prompt and reliable registration and corporate service in line with internal procedures. The RM participates in efforts to market the Registry, attending client meetings and marketing events upon request. The RM performs other services required to ensure a high level of service and daily Registry operations.

Essential Duties and Responsibilites

Vessel and Mortgage Registration

• Provide full-service for vessel registration and mortgage transactions;
• Guide clients through vessel and mortgage registration process, providing information and answering queries;
• Reserve vessel names and assign vessel official numbers, call signs and MMSI numbers;
• Record mortgage instruments and financing charters;
• Create registration files, upload documents, enter/maintain vessel and ownership particulars;
• Vet registration and mortgage documents for accuracy and conformity with legal requirements;
• Provide feedback to clients regarding draft vessel registration documents and mortgage instruments;
• Coordinate vessel and mortgage registration closings with clients, colleagues and other offices;
• Issue registration and mortgaged certificates;
• Follow-up on outstanding items to ensure complete post-closing files;
• Troubleshoot and propose solutions to vessel and mortgage registration issues;
• Train registration staff, as necessary;
• Participate in marketing meetings, shipping events and workshops.

Corporate

• Authoritatively answer client queries regarding the Corporate Registry, including questions regarding corporate advantages, requirements and procedures;
• Provide clients with information on Company formation and FME Registration;
• Guide clients through company formation and FME registration;
• Review and approve KYC;
• Review, vet and process corporate applications, including company formation, FME registration, issuance of certificates of good standing, filing documents in the public register, recording documents, withdrawals and dissolutions, re-domiciliations and issuance of share certificates.

General Qualification Guidelines

Experience, Education and Certification

• University graduate, law graduate preferred;
• At least 5 years of experience;
• Legal experience preferred;
• Maritime industry experience preferred.

Knowledge, Skills and Abilities

• Resourcefulness and solutions-oriented approach to issues;
• Ability to deliver high-quality service and manage client expectations;
• Confidentiality;
• Fluent written and oral English language and business correspondence skills;
• Comprehensive knowledge of Liberian Maritime Law, Regulations and registration procedures;
• Written and oral Mandarin, Hindi and/or Bahasa language proficiency preferred;
• Proficient knowledge of Microsoft Office and Adobe applications;
• Ability to remain calm and work efficiently in a high-paced environment;
• Ability to organize and prioritize work to meet deadlines;
• Well-developed interpersonal and communication skills;
• Well-organized and detail-oriented;
• Ability to work both independently and as part of a team;
• Ability to delegate and supervise work;
• Availability to work outside regular business hours according to business needs;
• Ability to work closely with clients and represent the company in a professional manner.

Our client, a well-established company is seeking for a Compensation & Benefits ( Com & Ben ) / Performance & Rewards , HR Manager - $ 6,000.00 to $ 7,000.00 + AWS + Bonuses / Central Area

Requirements

• Diploma or Degree in Human Resources or Business or relevant
• At least 5 years specalised experience in full Compensation and benefits / Performance & Rewards functions
• Supervisory experience
• Strong in Excel and familiar with Payroll system (review Payroll)

Others

• Salary up to $ 6,000.00 to $ 7000.00 + AWS + Bonuses
• 5 days work week
• Central Area

Interested candidate can send in your resume (word format prefer) to [email protected]

Responsibilities:

• Manage and lead the project team
• Coordinate with external vendors engaged in the project
• Develop and maintain detailed project plans
• Manage project deliverables in line with the project plan
• Record and manage project issues and escalate where necessary
• Resolve cross-functional issues at project level
• Manage project scope and change control and escalate issues where necessary
• Monitor project progress and performance and provide progress updates to all stake holders
• Manage project evaluation and dissemination activities
• Work closely with users to ensure project meets business needs
• Definition and management of the User Acceptance Testing program
• Identify user training needs, devise, and manage user training programs

Requirements:

• Minimum 8 years of IT work experience with at least 5 years of Project management experience
• Certifications in Project Management would be an added advantage
• Able to balance between project requirements and people management to achieve project targets within deadlines and budget
• Able to handle multiple tasks/projects simultaneously
• Customer-oriented person with excellent communication skills, both written and verbal
• Proficiency in spoken and written Japanese Language is a must as the role is required to liaise with Japanese clients

Job Responsibilities

· Lead team in People, Equipment and Product (PEP) and ensure the assigned outlet runs smoothly.

· Lead team in all station (service, kitchen, bar and cashiering) procedures to ensure exception experience for the customers.

· Lead team in all back-of-house preparation procedures to ensure high quality product is served.

· Lead team in all general housekeeping and cleaning procedures.

· Lead team in delivering Quality, Service and Cleanliness (QSC) standards of the assigned work stations.

· Lead team in marketing and promotion campaigns to maximise sales.

· Use resources to ensure optimum and efficient use of resources, including planning, allocating and scheduling of resources to tasks.

· Review, control and monitor the weekly staff schedule and overtime according to established company policy.

· Ensure all reporting relating to assigned store are completed promptly

· Performing any other duties as assigned by supervising manager and/or Management

Job Requirements

· Minimum 2 years of experience in F&B industry

· Minimum 1 year of experience managing staff

· Strong interpersonal and communication skills

· Independent and able to multi-task

· Possess problem solving, motivating and organization skills

· Strong passion for delivering quality service with a smile

· Able to do shift work, weekends and public holidays

Job Description:

• Translate into various clinics resource planning as well as cater to individual Private and Subsidised clinic needs
• Oversight and review all clinical domains’ manpower planning and allocation in outpatient clinics
• Review and manage doctors’ general and specialised resource templates set up together with Clinical HODs and clinics stakeholders.
• Responsible for faculty roster planning and management together with clinical HODs.
• Oversight, monitor and review utilisation of all clinics resources and different models of care in outpatient clinic
• Understand needs, identify priorities and strategic directions to align organization goals
• Establish, review, analyse and monitor clinic key operational efficiency performance indicators
• Propose and review action plans and new models of care to ensure the maintenance of overall quality of care delivery to patient in collaboration with Clinical HODs and clinics stakeholders
• Provide timely management reports and update management on various outpatient clinic performances and key initiatives regularly
• Perform other duties / projects as requested by HOD
• Oversee, map service touch points in the patient journey and roll out clinic initiatives in alignment with SNEC Management/ SingHealth objectives
• Engage stakeholders to identify and work on areas of improvement based on patient feedback to improve patient experience
• Oversight the development of the outpatient clinics’ business goals and objectives and provide support in the planning and implementation of action plans and processes
• Formulate yearly departmental work plans, capital and manpower budget based on appropriate workload indicators with inputs from clinics stakeholders team
• Recommend acquisition of various capital equipment to met the clinical departments and organisation needs
• Perform market analysis, identify gaps and potential opportunities with community partners and stakeholders
• Establish framework and key performance indicators to regularly review and assess efficacy of our engagement initiatives
• Present timely updates and reports to management
• Oversight in the planning and reviewing of outpatient services together with facility operation team and clinic stakeholders.
• Involved in the centre ongoing clinics upgrading projects in outpatient clinics
• Regular review of clinic facility utilisation and management
• Regular engagement of Management and clinic stakeholders on service area gaps and areas of improvement
• Identify areas of improvement, analyse and implement work processes or initiatives to enhance clinic productivity and efficiency
• Spearhead, monitor and review of quality and work process improvement projects

Job Requirements:

• Possessed a recognised Degree in any discipline
• With 7 to 8 years of experience in healthcare institution with ground working experience in clinical operations
• At least 5 years working in a supervisory/ managerial level
• Strong people management and interpersonal skills; excellent organising and coordination skills

Job Purpose

The Product Manager will be responsible for spearheading business growth initiatives and drive the operations of our outbound marketing activities. This entails taking the helm in assessing and guiding the market profile of our outbound marketing endeavors. This role will work together with the Marketing Manager to drive the development and meticulous execution of strategies specifically tailored for KARL STORZ’s endoscopy business in the Southeast Asia and Taiwan region. This role demands strategic foresight, adept market evaluation, and an unwavering commitment to position our company as a key player in these dynamic and promising markets to strengthen our brand and boost sales.

Key Responsibilities

• Support the marketing review in gathering market intelligence and insights, competitive developments and clinical trends.
• Analyze industry trends, competitive landscapes, and regulatory changes to stay ahead in the rapidly evolving medical technology sector.
• Collaborate with Global and Regional teams to develop and execute strategic plans and forecasts aligned with overall sales targets and business needs.
• Implement data-driven strategies to capitalize on market trends, ensuring a proactive and adaptive approach to business development.
• Support the business in planning and execution of Product launches, medical tradeshows/workshops and other online and offline marketing activities.
• Collaborate with local Sales and Marketing teams in planning product launches, medical tradeshows/workshops, and other online and offline marketing activities.
• Create and update campaigns logs inthe CRM system.
• Develop clinical techniques and knowledge which supports identified product mix and strategies.
• Train and develop clinical and product knowledge of sales teams.
• Build new and maintain regional KOL/DOL to advocate KARL STORZ brand.

This description of responsibility is not concluding and therefore can be changed or amended at any time.

Requirements

• Degree in Marketing, Business or equivalent
• Proficiency in German language will be a large advantage due to frequent liaison with headquarter teams.
• Minimum 3 years in a global or regional marketing role in a Multinational Company
• Solid experience in end-to-end product management of medical devices
• Experience with regional Key Account Management and network building
• Able to communicate well, listen and provide workable solutions to facilitate work, overcome constraints and solve problems
• Ability to impart product, sales/marketing knowledge, business knowledge, to sales staff and support staff through regular training, motivating, counselling, mentoring, etc.
• Strong organization skill, self-starter, self- motivator, independent and an achiever. At the same time, is also an excellent team player and able to work very well and co- operatively with different departments with a deep understanding of team dynamics.
• Able to assist in creating and maintaining a harmonious and excellent work environment for fellow colleagues to work in.
• Ability to travel within the Southeast Asia and Taiwan region (30%)

• Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings and recommendations to management.
• Review audit work papers prepared by the audit staff to ensure compliance with the firm's audit methodology.
• Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations.
• Excellent communications skills, strong analytical and problem solving skills.
• Technically-sound and committed with good positive working attitude.
• Able to perform under pressure in fast-paced working environment.

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers. You will work on security services with heavy emphasis on Smart Nation-type tech applications, cloud and industrial internet-of-things.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• 0-2 years experience in project sales
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven

Responsible for sourcing, evaluation and procurement of supplies

Source for appropriate products and services with the best possible pricing and payment terms

Issue Request for Quotation to suppliers for new items

Issue Purchase Orders to suppliers

Liaise with suppliers on changes to orders and confirmation of orders

Process and verify delivery orders and invoices

Perform regular stock take

Maintain and upkeep inventory control

Calculate costs and prepare cost analysis

Provide support for special projects

Any other ad-hoc duties assigned

Requirements:

Preferably with prior experience in similar role in Chinese restaurant

Proficient in Microsoft Office applications

Able to speak and write Mandarin/Chinese to liaise with Mandarin speaking colleagues and suppliers

Team player who is able to work independently

Meticulous with an eye for details

Excellent communication and interpersonal skills

Able to multi-task and handle high volume of work in fast paced environment

Purpose of the Role:

Reporting to the Senior Manager, you are responsible for developing co-branding collaboration with corporate partners, influencers and Charity Ambassadors. You will execute other fundraising strategies as well. The objective is to raise the SCS branding, raise awareness of our mission and to raise funds for our programmes. You will work with existing partners and cultivate new relations through networking or cold calls.

Key Responsibilities:

• Develop co-branding collaboration with corporate partners, influencers and charity ambassadors
• Review and maximize revenue from direct online donations (via SCS web and 3rd party portals)
• Manage department partnership agreements and conduct regular audit to ensure compliance
• Provide regular department and team revenue and expense analysis/tracking to highlight areas of concerns
• Support fundraising events such as Race against Cancer, Relay for Life, Charity Golf or Charity Gala Dinner, etc
• Provide support in the preparing the annual budget and reforecast exercise
• Support Corporate Social Responsibility engagement programmes and activities
• Work closely with finance to ensure necessary alignment on related matters
• Maintain and ensure all direct donor information is captured, stored and managed in compliance with the Personal Data Protection Act.
• Ensure all administrative matters include regular reports, record keeping are accurate and submitted in a timely manner.

Qualifications and Experience

• Degree in Business or Marketing
• 5 years of relevant fundraising experience
• Good understanding of the nonprofit sector
• Good understanding of fundraising regulations and guidelines
• Good understanding of managing financial budgets
• Strong communication skills with the ability to communicate with people of all levels

Responsibilities:

• Lead ideation, development, launch, and iteration of approaches to improve revenue and user experience for our site across desktop, mobile, and apps
• Manage the entire product lifecycle, from identifying user needs and planning the business case to creating valuable, usable, feasible products and services.
• Support annual planning activities and engage in the development of strategic themes.
• Lead quarterly planning activities and engage in the development of product strategies.
• Develop and implement quarterly product roadmaps to balance business needs and customer/consumer experience priorities within the context of delivering MoneySmart’s strategic themes.
• Conduct market and competitor analysis to assess market needs and ensure products are competitive.
• Gain a deep understanding of customer experience, identify and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth.
• Keep an eye out for our users through social networks, conversations with our sales team, events, and face-to-face to continuously make improvements, get new ideas, and better understand our consumers.

Competencies

• Expert in modern forms of product planning, customer discovery, product discovery, product development process, and execution
• Strong analytical, business, project management, and organizational skills
• Exceptional influencing skills
• Self-motivated, positive-thinking, team player, problem-solver
• Entrepreneurial and commercially minded, highly creative, and able to innovate quickly
• Passion for data, testing, and building a world-class customer experience
• Excellent verbal and written communication skills and the willingness to present and defend your ideas to other key stakeholders, including partners and customers

Requirements

• BA/BS degree, MBA preferred
• Min 4+ years of product management experience
• Deep knowledge of web standards in design and usability
• Understanding of SEA online/ mobile financial product comparison market and competitive landscape
• Expert in the scrum and agile processes
• Expert in product development tools (i.e. Jira, Confluence, etc.)
• Having practical experience with Loyalty Programs and Customer Engagement Platforms is advantageous.
• Prior knowledge of SQL and experience working with data visualization tools is a plus

You will assist managers in planning and execution of marketing activities such as branding, promotions, digital media and communications. This role will be integral in understanding and supporting the needs of brand; supporting the development of a strategy and vision, initiating briefs of new projects, interacting with the agencies, and to following through projects.

ESSENTIAL FUNCTIONS:

1. Marketing Communication

a) Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing initiatives, strategies, and budgets

b) Oversee yearly planning with budget and direct the execution of all consumer communication vehicles including advertising creative, trade marketing materials, collaterals and premiums, promotions etc.

c) Coordinate with designer to develop artwork.

2. Branding & Promotions

a) Initiate new consumer promotion campaigns and to develop consumer engagement plans.

b) Oversee and direct the execution of in-store promotions

c) Liaise with 3rd party for purchasing of premiums & timely delivery of premiums to outlets

d) Collaborate with relevant stakeholders to develop highly effective campaigns to support Sales and F&B Teams

e) Partner effectively with key stakeholders including sales, data teams, landlords and external partners

f) Main liaison for press-related matters, which includes drafting of statements or responses with Corporate Communications

3. Digital

a) Plan website weekly updates for feature banners, small banners and promotion page

b) Updates social media marketing channels, content, campaigns and day-to-day activities

c) Curate relevant content to reach the audience most likely to engage, work with and/or advocate on behalf of our brand.

d) Grow engagement, reach, referral traffic and conversions through proactive organic and paid campaigns and management

e) Analyze social media campaigns and make recommendations for changes

f) Implement best practices for social listening, uploading, tagging, reporting, and optimization of channels

GENERAL TASKS:

a) Timely execution planned promotional activities

b) Generate monthly marketing reports to management when needed.

c) Monitor and report expenses and ROI on all marketing activities

d) Administrative matters include team attendance updates, performance reviews and invoice approvals.

ESSENTIAL QUALITIES:

1. Minimum tertiary education
2. At least 2 years experience in developing marketing plans and campaigns
3. Strong project management, multitasking and decision-making skills
4. Creative and innovative, with good analytical skills
5. Customer centric mentality and possess good written and verbal communication skills as well as interpersonal skills
6. Strong problem solving skills with high emotional intelligence

Cathay staff enjoy benefits such as parent care leave, insurance, flexible claim and movie tickets for every free listed movie. There are also training and development opportunities.

Interested applicant, please submit your application stating current and expected salary as well as availability to:

Human Resources

Cathay Cineplexes Pte Ltd

1002 Jalan Bukit Merah

#07-08

Singapore 159456

Email : [email protected]g

We regret to inform you that only suitable candidates will be notified.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.

JOB DESCRIPTION

· Oversee Logistics & Inventory Management (Wholesale – Fruits & Vegetables)

· Responsible for inventory/stock management from storage, sorting, packaging and deliveries of fruits and vegetables.

· To perform any other duties as and when assigned.

JOB REQUIREMENTS

· Diploma holder and above

· Proficient in Microsoft Office.

· Minimum 3 years’ related experience.

ADDITIONAL REQUIREMENT:

· All shortlisted applicants will need to be pre-interviewed. Pre-interviews will be recorded for our internal reference

· All shortlisted applicants will be required to submit a short introductory video for the Client’s consideration and DISC Personality Test.

ADDITIONAL INFO:

· Working hours and days: Monday to Friday (44 hours/week)

· Date of commencement: Immediate

· Working location: Chinatown (Near Outram/Chinatown MRT)

Interested applicants may apply via www.seacaremanpower.com for the agency’s consideration

Only shortlisted candidates will be notified

Lic 95C4455

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

(Open to AP leader / assistant manager who has prior shared-service centre exposure!)

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.
• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.
• Key point of contact for the Group’s Procure-to-Payment process.
• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.
• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.
• Maintain and establish AP policies and procedures for easy guidance and implementation.
• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.
• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.
• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.
• Knowledge of Esker and Vendor Invoice Management.
• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.
• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.
• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness

strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree in Engineering (or) Any Degree

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

· Strong project management skills

JOB DESCRIPTION

· Responsible for the development and execution of strategic initiatives for the sale of vegetables/fruits and other agricultural products imported from China to major supermarkets or agents in Singapore.

· Handle import, including documentations and licenses.

· Proactively build and nurture network, representing the company and establishing key connections to maximize sales and customer satisfaction.

· Manage accounts and maintain up-to-date customer information.

· Liaise with store managers and buyers.

· To perform any other duties as and when assigned.

JOB REQUIREMENTS

· Degree holder and above

· Proficient in Microsoft Office.

· Minimum 4 years’ experience in purchasing for major supermarkets.

· Able to work independently to achieve targeted annual sales.

· Proven ability to drive the sales process from plan to close.

ADDITIONAL REQUIREMENT:

· All shortlisted applicants will need to be pre-interviewed. Pre-interviews will be recorded for our internal reference

· All shortlisted applicants will be required to submit a short introductory video for the Client’s consideration and DISC Personality Test.

ADDITIONAL INFO:

· Working hours and days: Monday to Friday (44 hours/week)

· Date of commencement: Immediate

· Working location: Chinatown (Near Outram/Chinatown MRT)

Interested applicants may apply via www.seacaremanpower.com for the agency’s consideration

Only shortlisted candidates will be notified

Lic 95C4455

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

The General Worker (Maintenance) at Hotel Miramar plays a vital role in maintaining the facility's upkeep and ensuring a safe and comfortable environment for guests and staff. This position involves a diverse range of maintenance tasks and general duties across various areas of the hotel.

We're looking for someone who is eager to work and likes to keep things in order.

Key Responsibilities:

1. Perform routine maintenance tasks such as plumbing, electrical repairs, carpentry work, painting, and general handyman duties.

2. Conduct regular inspections of the premises to identify any maintenance issues or safety hazards.

3. Respond promptly to maintenance requests from guests and staff, and efficiently resolve issues to minimize disruption.

4. Assist in the installation and repair of fixtures, fittings, and equipment throughout the hotel.

5. Maintain cleanliness and organization in work areas and storage spaces.

6. Support the Maintenance team in implementing preventive maintenance programs and initiatives.

7. Handle basic landscaping and gardening tasks, including lawn care and outdoor area maintenance.

8. Assist with moving furniture, equipment, and supplies as needed.

9. Adhere to all safety regulations, procedures, and protocols while performing maintenance tasks.

10. Collaborate with other departments to ensure seamless coordination and execution of maintenance activities.

11. Maintain accurate records of maintenance work performed, inventory levels, and equipment inspections.

12. Participate in training programs to enhance skills and knowledge related to maintenance procedures and techniques.

Qualifications:

- Proven experience in maintenance or handyman roles, preferably within a hotel or similar environment.

- Strong knowledge of basic maintenance techniques and procedures, including plumbing, electrical, carpentry, and painting.

- Ability to troubleshoot and solve problems independently.

- Excellent communication and interpersonal skills.

- Physical stamina and dexterity to perform tasks requiring lifting, bending, and prolonged standing.

- Attention to detail and a commitment to delivering high-quality workmanship.

- Flexibility to work shifts, including evenings, weekends, and holidays, as needed.

We want to hear from you! Interested candidates are invited to email your updated resume by 31 March 2024.

Walk-In

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified.

If you know someone who you believe would excel in this position, we invite you to refer them to us! At Hotel Miramar, we highly value referrals and see them as a testament to our team's strong network. We appreciate the opportunity to connect with talented individuals through your recommendations.

Job Description:

• To assist in overseeing lifts operation, equipment maintenance, repair and replacement services.
• Recommend and plan for the repair and replacement of lifts parts that are not under the schedule of rates.
• Perform fault trending analysis and monitoring of lift units.
• Schedule and arrange for investigations on chronic or problematic lift units and update on findings and action taken.
• Schedule and arrange internal team to support HDB / BCA audits.
• Conduct of Monthly toolbox meeting when required.
• Maintain documents and records of maintenance services for audit purpose.
• Attend customer / Town Councils meeting.
• Attend to Lift related breakdown / complaints when necessary.
• Support site work or site assistance required by the technician at site.
• Support department activities and coordination.
• Any adhoc duties assigned by your superior.

Requirements:

• Diploma / Nitec in Mechanical, Electrical, Electronics, Vertical Transportation discipline
• 5 years relevant experience in related Lift & Escalator industry required for Nitec certificate
• Able to work independent and in a team
• Able to communication well (Spoken and written)
• Possess a willing to learn and proactive attitude
• Certificate of Competency in Lift Maintenance for Senior Lift Specialist will be advantage (to pass within 6 months upon joining if you do not possess a CoC cert)

Job Description

• Engage with Clients for business opportunities & conduct client portfolio management

• Conducting Fact find analysis and understanding the needs and wants of the clients

• Keeping up to date with the financial markets, investment movement trends, market sentiment/conditions

• Good knowledge on Financial Products and services offered by our company & identify prospective targeted audience

• Lead/Client Generation via Referrals, Events, Roadshows, Cold-Warm Prospecting

• Managing the Expectations of Clients

• Mentoring and Managing a team

Requirements

• Minimally a Polytechnic Diploma or Degree

• Prior 1 or 2 years working experience in sales or business development B2B or B2C.

• Good proficiency in English and Mandarin

• Excellent communication and presentation skills with the ability to build rapport

• Problem-solving skills with the ability to perform under pressure

• Fast learner and goal-oriented mindset

• Highly motivated and self-driven

Responsibilities

• Collaborate in the ideation, development, and launch of products to improve user engagement and experience across various platforms.
• Assist in managing the product life cycle, from user need identification and planning to the creation of valuable and feasible products.
• Contribute to annual planning activities and strategic theme development.
• Participate in quarterly planning and assist in developing product strategies.
• Develop and execute quarterly product roadmaps, aligning with business objectives and customer experience goals.
• Assist in market and competitor analysis to ensure product competitiveness and market fit.
• Understand customer needs to identify product gaps and generate innovative ideas for market expansion and user experience enhancement.
• Engage with users through various channels to gather feedback and insights for product improvement.

Competencies:

• Proficient in product planning, customer discovery, and product development processes.
• Strong analytical, project management, and organizational skills.
• Effective influencing skills.
• Self-driven, creative, and able to innovate in a fast-paced environment.
• Keen interest in data analysis, user testing, and building customer-centric experiences.
• Excellent communication skills, both verbal and written.

Requirements:

• BA/BS degree in a relevant field.
• Minimum 2+ years of experience in product management.
• Good understanding of web design and usability standards.
• Familiarity with the SEA online/mobile financial product comparison market.
• Experience with agile and scrum methodologies.
• Knowledge of product development tools like Jira and Confluence.
• Experience with Loyalty Programs and Customer Engagement Platforms is beneficial.
• SQL knowledge and experience with data visualization tools is a plus.

Job Description:

1. Manage team of sales representatives.
2. To train sales representatives on sales techniques and accompany new representatives on sales calls in order to mentor them.
3. Supervise medical reps on the field to develop and improve selling skills.
4. Build strong rapport with the key account customers and its stakeholders and ensure successful execution of sales and marketing activities in respective key accounts.
5. Identify the key accounts’ potential and work with marketing to grow the sales in the key accounts.
6. Plan and execute sales penetration and promotion campaigns.
7. Effective management of key account customers in General Surgery, Oncology and Rare Disease.
8. Drive the product listing process in key accounts and follow through every stage/process to ensure successful listing in timely manner.
9. Responsible for effective promotions, planning, proposals and execution.
10. Conduct CMEs, round table meetings and other activities to constantly engage the stakeholders of the key accounts.
11. Execute sales and marketing strategies to achieve sales targets.
12. Obtain latest market information from time to time and add value to marketing plans to gain competitive advantage.
13. Identify new business opportunities and create new customers.
14. Service existing accounts, obtain orders, and create new accounts by planning and organizing daily territorial planning.
15. Conduct sales presentations and prepare sales weekly & monthly reports.

Requirements:

1. Bachelor’s degree in science-related disciplines.
2. Experience in sales team management.
3. Above 5 years of sales experience in pharmaceutical industry, particularly specialty care sales experience. Experience with Oncology products is an added advantage.
4. A commercially acute and customer-focused individual with a solid sales track record.
5. Strong negotiation and business partnering skills with ability to manage and negotiate with key decision makers in the hospitals. Experience in handling specialist and key stakeholders in both Private and Government hospitals is required.
6. Highly dependable and able to work independently.
7. Able to work independently with minimum supervision.
8. Candidates with a Class 3 valid driving license and a car would be preferred (Transport allowance is provided).
9. Self-motivated and results oriented.

Salary Package:

• Total annual remuneration package up to 140K, depends on experience.
• Mobile phone allowance
• Sales incentive (upon achieving of target)

Other benefits:

• CPF employer contribution
• Annual leave/ Medical leave
• Hospitalization & Personal Accident insurance coverage
• Outpatient/ dental medical benefits
• Company trip
• Long service award