PURPOSE OF THE ROLE

Reporting to the Director of Business Development & Analytics, the role of the Business Development Manager APAC is to maximize the return on the company’s investment dollars by providing fact-based input into development projects and by accurately evaluating and communicating to the BD team and the executive management the financial risk and return of potential business opportunities.

RESPONSIBILITIES

• Identifying and evaluating potential development opportunities in new or existing accounts.

• Providing financial insights to help choose the most promising concepts.

• Offering negotiation support for new business initiatives.

• Coordinating with Business Development, Operations, and Design & Construction teams to build a comprehensive Business Case for each project, including operating assumptions, financial projections, risk assessments, and potential upsides.

• Evaluate and interpret RFP, project manage end to end bid submission.

• Engaging in negotiations with landlords and potential business partners.

• Preparing and presenting Business Cases for capital expenditure approval.

• Conducting Post Audits of Business Cases to compare actual project performance with the approved projections and sharing insights with the Business Development team for continuous improvement.

• Leading sales and trend analysis, capital reconciliations, and other key commercial and financial metrics.

• Ad-hoc reports

WHAT WE ARE LOOKING FOR

· Minimum 8 years of combined education and professional background.

· Essential to have robust financial experience.

· Skilled in NPV, IRR, cost/benefit, trend analysis, and financial modeling.

· Business Degree or equivalent qualification.

· Valued experience in travel retail, especially in Retail or F&B.

· Ability to discern financial and strategic implications conceptually.

· Experienced in interpreting legal agreements and knowledge in commercial real estate and service companies.

· Understanding of long-term financial planning impacts and aligning with organizational goals.

· Proven ability to grasp business needs, stakeholder priorities, and employee dynamics.

· History of fostering positive work environments, collaborating, and guiding teams towards shared objectives.

Job Responsibilities

• Ensure timely, accurate month-end closing and analyse financial information for reporting to Management;
• Responsible for preparation and closing of monthly and annual financial statements
• Coordinate and liaise with internal parties to support intercompany activities
• Dedication of work and working closely with your team
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Verify on daily petty cash and monthly reimbursement claims as well as handling of staff purchase
• Monitor the day-to-day financial operations within the company, (eg, invoicing, stock, cash flow and other transactions)
• Prepare Monthly Profit & Loss statement, Quarterly auditor's reports and annual financial budgets
• Preparing of weekly bank reconciliation reports and summaries for management
• Analyzing of financial reports
• Review and finalize accounting work completed by your team
• To support any ad-hoc assignments

Job Requirement

• Degree in Accounting or related fields
• At least 7 years of relevant experience in Accounting, including 2 years of managerial experience
• Able to work independently within minimum supervision
• Possesses leadership skills
• Meticulous and organized
• Able to plan, analyze and solve problems, conscientious and accurate
• Must possess excellent written and verbal communication skills to work closely with the team

As Assistant Restaurant Manager, you’ll lead and direct outlets’ operations, ensuring quality service and standards are maintained to deliver a memorable guest experience. You are responsible for overseeing and managing all aspects in terms of productivity and profitability – always following government regulations concerning health, safety and any other requirements.

A little taste of your day-to-day

Everyday is different, but you'll mostly be:

• Direct daily briefings, plan and assign work ensuring you always have the right staffing numbers

• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues

• Train colleagues to make sure they deliver with compliance and to the expected standards

• Working with other departments to identify additional sales opportunities to enhance revenue

• Make sure credit and financial transactions are handled securely

• Oversee and manage the day-to-day operation of the Food and Beverage outlets including In-Room-Dining

What we need from you

• Diploma/ higher education qualification / equivalent in Hotel Management, F&B Services, or related field
• 4 years’ related experience and in a supervisory role
• Must speak local language
• Must obtain certifications or permits as required by local governmental agencies.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Responsibilities:

• Implement marketing plan consistent with the Event Strategy; aimed at improving market share and achieving objectives of strategic event goals.
• Develop and craft all activities of the marketing plan of the Event and achieve the objectives set for the activities.
• Constantly upgrade his/her knowledge of core business, marketing technology, market intelligence, leadership and communication skills.

Detailed job roles:

• General

1. Day-to-day marketing administration.
2. Assist to manage and monitor third party agency/project teams, by proactively gather and provide input for regular reviews, to ensure deliverables are meeting set targets, timeline and budget.
3. Assist to manage and develop databases; to maximise its function to achieve business needs.
4. Stay up to date with the trend of technology in marketing, social media and other internal marketing channel and assets.
5. Business-to-business marketing; assist to develop, maintain and manage close relationships with managed partners, media, sponsors, exhibitors, buyers and key attendees.
6. Constantly upgrade his/her knowledge of core business, marketing technology, market intelligence, leadership and communication skills.

• Marketing Strategy and Timeline

1. Execute the marketing plan for the event.
2. Develop and craft all activities of the marketing plan of the Event and achieve the objectives set for the activities.
3. Define advertising objectives, recommend choice of media and allocate resources to ensure advertising campaigns are effective, economical and appropriate for intended audience.
4. Plan, execute and own overall digital performance marketing strategy (including but not limited to website development, SEM, social media, SEO, eDM) and be responsible for all marketing KPIs performance.
5. Generate customer experience insights, strategy formulation, lead transformation management, roadmap and planning, analytics/insight generation – towards pre- and post-show.

• Content Development and Maintenance

1. Create and execute marketing content, editorial and marketing plans for social media channels; including Above the Line (ATL) and Below the Line (BTL) promotion materials (website, eDM, advertisements, brochures).
2. Ensure that information on such platforms is kept up to date.
3. Ensure event information are posted and kept up to date on other external promotional platforms.

• Creatives

1. Work with third party creative agency to develop the event key visual, logo and branding and the subsequent KV adaptations required by the event.

• Visitor Promotion

1. Engagement with Associations – Curate partnerships with identified local and overseas associations for forming of delegations to visit the event. To also work with partners to curate delegation programme when delegation visits the event.
2. Roadshows – Work with Project Lead to curate roadshows locally or overseas and execute the plan.

• Media-related

1. Partnerships – Identify suitable media channels to secure partnerships with paid/barter entitlements for event promotion.
2. Media Management – Work with third-party PR agency to execute the media plan and manage media before, during and after the event.

Requirements:

• Preferably with at least 1 year of relevant work experience in event marketing.
• Solid understanding of both online and offline channels.
• Possess good understanding of public relations scope of work, including media management.
• Able to perform high level strategic thinking to creative and detailed execution.
• Proven success in managing complex and multi-faceted marketing programs with the ability to drive projects through completion.
• Proven success in ATL & BTL development and execution.
• Demonstrated ability to work independently and autonomously.
• Superior oral and written communication skills.
• Strong in marketing data analytics.
• Worked in a fast-paced and highly cross-functional organisation.

Interested applicants, please send in your resume to [email protected]

Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times. Supervises and assign duty roster for front office and reservations team. Responsible for VIP movement in the Hotel.

Job Descriptions:

• To generate Daily Management Reports for the Management.
• Checks cleanliness of lobby and public areas, maintenance and as well as front office staff in proper and orderly appearance and behavior.
• Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Services Officers or the guests.
• Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no-shows
• Assists in handling room lock problems.
• Prepares and checks for VIP’s arrival rooms.
• Support and work with other divisions as a team to achieve most efficient and effective front office operations and results.
• Operates the front office computer system in order to assist front office attendants.
• Checks group department, fit and ensure switchboard makes appropriate wake up calls.
• Handles guest complaints and other related problems and reports on the Incident Report.
• Assists reception, during they are busy.
• Answers guests inquires, handles complaints and attend to the needs of the guests.
• Authorizes charges to be made for late departures and/or compliments on them.
• Promotes and maintains good public relations.
• Motivates and maintains good staff relations.
• Maintains and be guided of hotel policy on credit/lost and found hotel guests properties.
• Implement SOP’s for all operational areas as directed by Operations Manager, and ensure that once developed are implemented and maintained. Ensure that SOP improvements are documented and referred to Operations Manager for updating.
• Discipline and resolve conflicts or related issues between junior colleagues as required.
• Responsible for improvements and / or implementation of new services and operational policies as and when required

Job Requirements:

• Candidate must possess tertiary education qualification in Hospitality Management or related discipline
• Minimum 5 years' relevant experience in hospitality industry
• Calm, efficient and the ability to work well under pressure
• Excellent leadership skills and exceptional communication skills
• A passion for delivering exceptional levels of guest service
• Possesss strong commercial acumen, with experience in increasing profitability in a tight market sector
• Experience in managing budgets, revenue proposals and forecasting results in a similar sized property
• Multi-lingual, excellent spoken and written English is a must, and ability to speak other languages would be an advantage
• Having a driving license (Class 3) would be an advantage.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Requires strong project/program management skills; able to lead global, cross-functional teams across business segments. Interprets internal or external business issues and recommends best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Requires guidance in only the most complex situations. Acts as a resource for colleagues with less experience.

Key Responsibilities

• Initiates projects and presents justification to obtain project approval for resources and funding
• Leads key projects and programs in support of global logistics network optimization and automation
• Ensures specific project and program objectives and scope are defined, and necessary preliminary activities are completed to allow for effectiveness and focus during later stages of completion
• Ensures all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion
• Ensures all phases of project, program and/or process development are documented, and information required in other functional areas is reported, disseminated, or transferred, as appropriate
• Ensures compliance with Company policies regarding Intellectual Property, Confidentiality, Quality and Safety
• Solves systems and process related issues to support Operations, internal organizations, and external suppliers
• Analyzes data to identify opportunities for improvement and/or cost savings.
• Effectively works with other staff to maximize productivity for the project / program and organization
• Performs tasks as required to support the organization and projects

Experience

• Minimum 7 years of project management in logistics, supply chain management or relevant technical/analytical discipline
• Hands-on, highly organized project manager who has led global projects consisting of cross-functional teams across multiple businesses
• Demonstrated ability to solve complex problems using strong troubleshooting and analytical skills
• Experience leading ERP/systems projects, from Initiate to Close phases
• Demonstrated ability to liaise between Business and IT on project requirements, design, testing, and deployment
• Preferred: Experience leading Logistics process optimization and systems automation and integration projects

Knowledge

• Program/project management, software/system implementations, process standardization
• Specific systems and business processes necessary to support a global logistics network
• PMP (Project Management Professional) certification preferred

Skills

• Ability to build and lead cross-functional teams across multiple business units globally
• Strong project management and leadership skills as well as demonstrated expertise in problem solving, change management and time management
• Excellent interpersonal, communication (both written & verbal), presentation, and organizational skills, with the ability to analyze complex situations quickly
• Proven executive level presence and ability to influence executive level decisions
• Proven financial and business acumen
• Proficiency with MS Excel, PowerPoint, Word, Visio, etc.
• Adept with SAP ERP system

Key Attributes/Qualities

• Self-driven: take the initiative to learn and add value to the organization
• Flexible/adaptable: able to adjust, expand, and change as required to support the organization and projects
• Dependable/Dedicated: make and keep commitments; achieve results; team player
• Curious/Knowledge Seeker: willingness to learn and drill down to understand; able to connect the dots quickly
• Organized/Detailed-oriented: clear communication and detailed project planning; anticipate and mitigate
• Customer Focused: promptly resolve customer issues and respond to inquiries
• Innovative/resourceful: explore all possibilities and networking opportunities to come up solutions

Responsibilities

· Plan and manage day-to-day operations such as daily fuel inventory, manpower, equipment and vehicles to meet operational taskings.

· Walk the ground to ensure that the standards on STARS’s quality, environmental, occupational, health and safety are adhered to.

· Perform periodic Customer engagement sessions/meetings on operational, safety, quality, service-related matters.

· Formulate and vet monthly and safety incident reports.

· Plan and review training programme to ensure staff are trained to meet job requirements.

· Create a strong safety culture and conduct periodic review of safety work processes, risk assessment and work instructions.

· Perform the routine inspection in the depot facility physically for safety and fire hazards and initiate action to correct deficiencies if any.

· Conduct periodic staff engagements to manage staff-wellbeing, hygiene and work-related issues.

· Involve in company and authority audits and formulate audit reports and reviews.

· Plan for courses for staff development.

· Involve and drive innovation and technology projects.

· Maintain high degree of housekeeping in all STARS’ operational sites so as to provide a conducive and safe working environment.

· Review the daily operations, stock control, loss /gain monitoring.

· Investigate operation errors, omissions, losses and report such matters to AGM.

· Involve in various safety and operation trainings, audits, toolbox meetings, conduct job risk hazard analysis for the smooth and safe operation of the depot facility.

· Ensure all the necessary work instructions, Standard operating procedures, training materials are updated and provide proper training (O-J-T) to all the operation staff.

· Act as an Emergency Coordinator at the airbase as per ERP during an emergency.

· Maintain overview on the serviceability status of STARS’ facilities and equipment and to initiate necessary work services (in-house or external agencies).

· Co-ordinate with customer on maintenance activities and ad hoc project based on contract obligations and customer requirements.

· Prepare capital and operating departmental budget and carry out a monthly review and take necessary action for controlling the budget.

· Evaluate tenders based on operation requirement as and when required.

· Participate in tender by providing ops input.

· Participate in Continuous Improvement Project.

Contract Management

· Ensure that the obligations stipulated within the established contract are met.

· Oversee customer relations and to maintain close links with customers to ensure customer satisfaction.

· Handle customer complaints swiftly and effectively.

· Develop comprehensive strategies and solutions to tackle business challenges.

· Generate or vet monthly reports for both internal and external customers.

Human Resource and Training

· Liaise with HR for manpower planning and staffing requirements for STARS’s worksites.

· Interview and assess the potential candidates for the operation team as and when required.

· Conduct half yearly and yearly performance appraisal on operation employees’.

· Responsible for staff’s career planning and development progress.

· Ensure timely security clearance of new joint

· Ensure new joints are trained timely on all the job as per training and authorization system.

· Ensure proper qualifications / certifications prior to assignment.

Leadership

· Provide a clear and strong leadership and motivate the operation team to increase the team’s morale as well as individual performance and output.

· Provide timely decision making on day-to-day operation issues.

· Hold routine engagement meeting with supervisory and operation staffs to cascade company policy and direction.

· Strive for excellence through optimizing resources and continuous improvements.

· Attain operation excellence by reducing delays, re-work, waste, slop and losses.

· Keep confidentiality in the company business and operational matters.

Requirements

· Degree with operation management skills is preferred.

· Experience with working in the Aviation industry is an added advantage.

· Knowledge in Power BI or Power Apps is a plus.

Essential Responsibilities:

• Manage component repair team manpower, scope, budget, and technical execution across a variety of product lines with a focus on developing repairs, reviewing RSS/PCN packages, and dispositioning departure records
• Accountable for monitoring and communicating repair project status, business issues, and significant developments as appropriate within and outside the cross-functional team
• Work collaboratively with design, product support and other engineering teams along with shop productivity leaders to formulate technical solutions and strategies that align with short and long term business objectives
• Lead or support root cause/corrective action efforts in response to development and on-going process learnings
• Assure proper documentation of technical data generated for the team’s assigned projects and/or tasks consistent with Engineering, Quality and Services policies
• Lead and facilitate regular communication of technical and business information between organizations, within the work group and with senior business leaders.
• Ensure company compliance initiatives and training requirements are implemented within the sections.
• Conduct performance appraisals and participate in salary planning
• Promote professional growth through timely performance feedback and coaching
• Apply Lean principles for team operations and continuous improvement efforts
• In this role, you will gain or build: systems thinking and people leadership skills through the broader integration of design, materials science, manufacturing, and quality while delivering current and future repair technologies and business strategies

Qualifications/ Requirements:

• 10 years of experience in a design, product support or repair engineering role or in Aerospace Products
• Minimum Degree in engineering field from an accredited college or university
• Knowledge of FAA/ EASA regulation for repair Engineering
• Experience integrating engineering with shop business and technical objectives

Desired Characteristics:

• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker

Job:

• Review, analyze and transform new business/user requirements into IT system/functional requirement.
• Lead SAP and EDI project implementation and handover to IT helpdesk.
• Serve as point of contact for internal/external business users.
• Manage 3rd party vendor for outsourced projects.
• Develop and review systems specifications, test plans, test results, technical documentation, and lead computer system validation (CSV) exercise according to corporate standards and guidelines.
• Ensure the solution delivered is properly tested and meet specifications and timeline from development to deployment. Support unit testing, SIT, UAT effort and resolve technical issues when required.
• Providing technical support, good services and timely response to clients and internal users, including preparation of user manual and conduct training.
• Improve the productivity of existing processes with IT systems.
• Internal and external audit handling.

Requirements:

• Bachelor’s degree in computer science/information technology or equivalent.
• Possess at least 3 years’ experience in SAP and EDI system implementation and support role.
• Preferably worked in 3PL, Supply Chain, Logistics or service environment before.
• At least 3 years’ experience in IT project implementation, direct interaction with clients/customers, business users etc.
• Well verse with SQL commands.

The successful incumbent is responsible for the overall management of YRI bakery and oversees the marketing & sales, customer engagement, and operations to drive revenue generation and business development.

Key roles & responsibilities include but are not limited to:

• Plan and execute new businesses to ensure that the business remains viable and financially strong.

• Provide guidance to strengthen marketing and sales plans and implement Go-to-Market (GTM) strategies in meeting revenue and profitability for the unit.

• Oversee production planning to achieve deliverables and targets for the Bakery.

• Implement plans to deal with contingency and other operational challenges to ensure business continuity.

• Review and improve efficiencies to increase productivity, reduce wastages, and manage operating costs.

• Ensure robustness and strict compliance with Food Safety and Workplace place safety regulations and standards.

• Oversee quality management, controls, and improvements to the Bakery’s production.

• Oversee and review preventive maintenance regime to manage optimum conditions and shelf-life of bakery equipment.

• Oversee regular customer feedback and surveys and develop improvement plans to address key gaps in services and products.

• Plan the annual budget, review Bakery’s financial performances, and adjust the operational budget to promote profitability.

• Plan and implement inmate skills training aimed at inculcating positive work ethics and providing them with market-relevant skills for eventual employment upon release.

• Develop staff competencies in meeting the company’s objective and future plans.

A suitably qualified candidate possesses:

• A degree preferably in Business Management or Marketing;
• At least 5 years’ experience in a Management position within the Food industry;
• Demonstrated good business and financial acumen including planning and cost control capabilities;
• Demonstrated ability to work cross-functionally within the group to drive business growth;
• Strong leadership skills in developing teams;
• Strong organizational, communication, and critical thinking skills;
• Good IT knowledge and proficiency in Microsoft Office Applications and
• Is passionate about providing incarcerated inmates with vocational and employability skills, as well as inculcating positive work ethics in them through employment opportunities

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

About the Job

Peacehaven is hiring a Finance Manager to oversee the Peacehaven Group finances. The group consists of a 430-bedded resident home, 4 day-care centres, Active Aging Centres and a leading academy in dementia care. We have a pipeline of exciting expansion projects to raise the standards of elders care, nursing standards in Singapore and beyond. We are on a major digital transformation that include robotic assisted therapy, digital auxiliary care services, AI and analytics.

The Finance Manager will assist senior management in making critical business decisions by analysing and presenting key financial data, and will lead the Accounts Department supporting Peacehaven group.

 Job Responsibilities

• Prepare management reports with written narratives to support analysis and findings
• Perform financial modelling process to analyse proposals on financial and non-financial return
• Prepare annual, operating and capital budgets
• Analyse trends, possible improvements, areas of risks, financing and any key issues relating to the business; and provide recommendations for improvements
• Developing long-term business plans based on these reports.
• Formulate the organisation’s cash management solutions
• Liaise with external auditors for statutory audits
• Review and assess audit findings from the auditors, and ensure all exceptions and issues are addressed accurately
• Develop internal control system and review financial policies and standard operating procedures to ensure compliance with policies of The Salvation Army, Peacehaven Group and all statutory requirements

Operations of Accounts Function

• Provide leadership and supervision to the Accounts Department to ensure smooth accounting operations.
• Assist the Executive Director, or appointed liaison, and the Social Work department to recommend and review fee structures in accordance with Salvation Army and governmental policy
• Manage and report data for all government funding including MOH Recurrent Funding, Medifund, IDAPE, Eldershield, etc.
• Manage and maintain list of PA residents and regularly notify Executive Director of burden of costs related to such admissions and advise bad debts write-off
• Prepare and submit financial and statistical reports for all government subventions
• Timely submission of funding documents
• Establish internal controls for purchasing

• Degree in Accountancy, ACCA or equivalent
• At least 10 years of experience as a staff accountant or equivalent
• Diploma holder with the proven experiences setting up a full finance operation, and managing an operating budget of $20million to $50million is welcome
• Proven working experience in management accounting
• Prefer CMA certification or MBA
• Good knowledge of Oracle systems and experience in the healthcare industry will be an added advantage
• Good interpersonal, analytical, and problem-solving skills
• Meticulous and adept in working under pressure and tight timelines

Competencies

• Organisation
• Communication
• Project Management
• Service Delivery
• Adaptability
• Interpersonal
• Multi-Task

Work Hours

8.30am to 5.45pm, 5 day work week 

Work Location

Centre: Peacehaven Nursing Home

Address: 9 Upper Changi Road North, Singapore 507706

Working with a multi-national marine survey company, the Service Line Manager - Cables reports to the Regional Business Line Director (RBLD) as well as the Service Line Director – Hydrography of Fugro Germany Marine. Holds responsibility for the financial performance of the service line in APAC and the profitability and growth of the organization. Is directly responsible for line and staff operations in the APAC region. As part of Cables being a Global Service Line with interfaces to Fugro Germany Marine for commercial and business development opportunities globally, this role has involvement in the establishment of long-range plans, strategy and policy within the Fugro global cables business.

Objectives & Responsibilities

• Is responsible for the profitability and growth of the service line
• directs the organization in establishing long-range plans, strategy and policy in order to create a dedicated focus on the strategic goals of the organization.
• Wins project opportunities with the service line by 1) developing and delivering the short-term service line strategy, 2) developing and maintaining client satisfaction, sustainable revenue and profit growth and, 3) successfully applying innovative solutions.
• Appropriately engaged, coordinating and supporting local business development for the service across regions.
• Own and drive account planning and management of key clients across regions. Visit key stakeholders.
• Developing the cable consulting business which serves as a lever to build relationships with key accounts and build on for more opportunities for data acquisition campaigns in this region
• Analyse and address key market opportunities and competitive threats.
• Ensure marketing material is developed.

Accountabilities & Performance indicators

• Strategic performance
• Actively involved in mid-to-long term strategy and targets for service
• Actively involved in the global pricing strategy & framework within the service
• Actively involved in short-to-mid-term planning, execution & realisation for service
  
• Commercial performance
• Actively involved on tender development for large opportunities
• Responsible for sales management (prospect to tender) for key customers of service
• Actively involved in bid / no bid & project set up definition for service opportunities
  
• Customer performance
• Revenue growth key customers – amount of revenues generated for key clients
• Actively involved in selection of key customers, account plan development, execution and review for service
• Fugro market share/position compared to competitors in the market
• Quality of and effective communications towards customers, ability to promote all Fugro services
• Customer satisfaction score – Net Promoter Score (% Promoters minus % Detractors)
  
• Financial performance
• Revenue generated and growth – rate at which the company’s income is increasing
• EBIT percentage of your revenue performance
• Large tender success rate
• Strategic Direction, Budgeting & Realisation, Capital Allocation
  
• Internal processes
• Project Execution, Delivery Excellence.
• Steer the service performance with input from Operational Excellence team.
• Informed on project management (start-up to evaluation)
• As per latest version of Fugro RACI table.
• Actively support the companies Quality, Safety and Environmental performance indicators (QHSSE targets)
  
• Measuring and understanding employees
• Informed on directly related to the service line employees’ plans and movements
  
• Contribution to Innovation
• Stay current with new products and services of Fugro.
  Revenue generated by specific new products/services

Expected organisational behaviour

Drive and facilitate an organisation where people at all levels live and breathe Fugro’s core values: We are determined to deliver · We prepare for tomorrow · We do what's right · We build trust.

Essential Requirements:

• Genuine interest in the telecom and power cable industries
• Effective communication skills with excellent command of written and spoken English
• Understanding of GIS based charting
• Skills and experience in managing projects for / related to the subsea cable marine survey industry
• Strong management skills in resource planning; financial planning, tracking and control; documentation development and tracking
• Team player with strong leadership and willingness to develop others; able to handle conflicts
• Planning and analytical skills with experience in relevant techniques and software application, strong problem-solving skills
• High focus on project quality and HSE performance, experience in risk assessment techniques and exercise
• Prepared to travel and working long hours and/or during odd hours; as and when required
• Candidates should preferably have the right to live and work in Singapore

Desirable Experience:

• Degree (or equivalent) in one Geoscience related discipline (Geophysics, Geology, etc.).
• Experience in project management
• Experience working with multinational company
• Minimum 10 years working experience in relevant field, in marine survey and/or telecom / energy industry

Are you passionate about building great products? Do you want to redefine the way travellers explore the world? Keen to be part of this growth journey with a bunch of amazing people? Then Pelago is the place for you!

We are looking for ambitious and motivated talents who are excited about staying on the cutting edge of Technology and always keen on innovating new ways to drive growth and taking our startup to new heights.

WHO ARE WE?

Pelago is a travel experiences platform created by Singapore Airlines Group. Think of us as a travel magazine that you can book - highly curated, visually inspiring, with the trust and quality of Singapore Airlines. We connect you with global, local cultures and ideas so you can expand your life.

We are a team of diverse, passionate, empowered, inclusive, authentic and open individuals who share the same values and strive towards a common goal!

WHAT CAN WE OFFER YOU?

- A unique opportunity to take end-to-end ownership of your workstream to deliver real value to users.

- Platforms to solve real user problems concerning travel planning & booking with innovative products/services.

- An amazing peer group to work with, and the ability to learn from the similarly great minds around you.

- An opportunity to be an integral part of shaping the company’s growth and culture with a diverse, fun, and dynamic environment with teammates from different parts of the world.

- Competitive compensation and benefits - including work flexibility, insurance, unlimited annual leave, remote working and more!

WHAT WILL YOU DO?

Strategic Planning: Responsible for developing the short to mid term Commercial strategy for the business, while also providing thought leadership in the Online Travel Agency (OTA) industry; Lead OKR setting process for the region and define key metrics / targets to be measured.

Special Projects: Develop and implement strategic initiatives that help drive business growth, profitability, and competitiveness across our global supply. Conduct experiments across markets to uncover new learnings and eventually scale best practices across the region.

Research & Analysis: Conduct in-depth market analysis to identify emerging trends and opportunities, while ensuring that our strategies resonate with our target markets. Synthesise the data and share recommendations on next steps with key stakeholders.

Cross-Functional Collaboration: Collaborate closely with teams across Marketing, Technology, Sales and Support teams, in order to align on strategies and ensure cohesive execution of business plans

Program Management: Lead and manage programs (e.g. Pricing Policies, Inventory Pre-Purchase etc) across the region in order to meet our business objectives..

WHAT EXPERTISE YOU NEED TO HAVE?

- 8+ years of experience, including 3+ years of experience in Management Consulting or in Strategy and Planning type of roles in the ecommerce space (preferably in Online Travel)

- Successful track record in developing & implementing strategies that have lead to incremental business growth

- Stakeholder management skills - you enjoy working with cross functional teams in order to drive business objectives

- Data Proficient - Comfortable with using Excel / BI tools for analysis & reporting; SQL knowledge preferred.

- Excellent communication - you are an effective communicator who is able to influence stakeholders across all levels through the use of data and story-telling

- Proactive & Independent - you should thrive in being given freedom to explore & ultimately delivering results that help improve the business.

If you’re as excited as we are in this journey, do apply directly with a copy of your full resume and portfolio (if any). We'll reach out to you as soon as we can!

Are you passionate about building great products? Do you want to redefine the way travellers explore the world? Keen to be part of this growth journey with a bunch of amazing people? Then Pelago is the place for you!

We are looking for ambitious and motivated talents who are excited about staying on the cutting edge of Technology and always keen on innovating new ways to drive growth and taking our startup to new heights.

WHO ARE WE?

Pelago is a travel experiences platform created by Singapore Airlines Group. Think of us as a travel magazine that you can book - highly curated, visually inspiring, with the trust and quality of Singapore Airlines. We connect you with global, local cultures and ideas so you can expand your life.

We are a team of diverse, passionate, empowered, inclusive, authentic and open individuals who share the same values and strive towards a common goal!

WHAT CAN WE OFFER YOU?

- A unique opportunity to take end-to-end ownership of your workstream to deliver real value to users.

- Platforms to solve real user problems concerning travel planning & booking with innovative products/services.

- An amazing peer group to work with, and the ability to learn from the similarly great minds around you.

- An opportunity to be an integral part of shaping the company’s growth and culture with a diverse, fun, and dynamic environment with teammates from different parts of the world.

- Competitive compensation and benefits - including work flexibility, insurance, unlimited annual leave, remote working and more!

WHAT WILL YOU DO?

Strategic Planning: Responsible for developing the short to mid term Commercial strategy for the business, while also providing thought leadership in the Online Travel Agency (OTA) industry; Lead OKR setting process for the region and define key metrics / targets to be measured.

Special Projects: Develop and implement strategic initiatives that help drive business growth, profitability, and competitiveness across our global supply. Conduct experiments across markets to uncover new learnings and eventually scale best practices across the region.

Research & Analysis: Conduct in-depth market analysis to identify emerging trends and opportunities, while ensuring that our strategies resonate with our target markets. Synthesise the data and share recommendations on next steps with key stakeholders.

Cross-Functional Collaboration: Collaborate closely with teams across Marketing, Technology, Sales and Support teams, in order to align on strategies and ensure cohesive execution of business plans

Program Management: Lead and manage programs (e.g. Pricing Policies, Inventory Pre-Purchase etc) across the region in order to meet our business objectives..

WHAT EXPERTISE YOU NEED TO HAVE?

- 10+ years of experience, including 5+ years of experience in Management Consulting or in Strategy and Planning type of roles in the ecommerce space (preferably in Online Travel)

- Successful track record in developing & implementing strategies that have lead to incremental business growth

- Stakeholder management skills - you enjoy working with cross functional teams in order to drive business objectives

- Data Proficient - Comfortable with using Excel / BI tools for analysis & reporting; SQL knowledge preferred.

- Excellent communication - you are an effective communicator who is able to influence stakeholders across all levels through the use of data and story-telling

- Proactive & Independent - you should thrive in being given freedom to explore & ultimately delivering results that help improve the business.

If you’re as excited as we are in this journey, do apply directly with a copy of your full resume and portfolio (if any). We'll reach out to you as soon as we can!

Short description:

Leads the applied technology activities for the Geophysical, Hydrographic Survey and Coastal businesses within the Marine Site Characterisation (MSC) business line for the Asia Pacific region.

Manages client – and business – focused applied technologies from concept to commercial operations. Serves as conduit between global innovation teams and the business. Participates in global technical steering groups for MSC.

Well versed in multitude of geophysical operation for various platform – AUV, USV, Offshore Vessel, Nearshore Vessel, Drone etc.

This role covers the Asia Pacific region and works closely with the respective regional technical teams to build best practices and competencies covering (and not limited to) vessel acquisition efficiency, data processing efficiency, end-product quality, automation, and safety, with rapidly deployed applied technologies.

Key responsibilities:

• Develop agile strategies with Service Line Directors / Operations Managers to improve vessel acquisition efficiency end-product quality, automation, and safety, with rapidly deployed applied technologies.
• Collaborating closely with the Global Geophysical Technical Group (GTG) to improve the technical and operational delivery in Marine Geophysics across all the regions.
• Work with Commercial Managers to review technical aspects of major tenders to seek opportunities to submit alternate bids offering differentiating technologies or methodologies, to produce win-win offerings to our clients while improving Fugro’s margins.
• Work closely with the GTG to discuss/clarify areas of innovation and working closely with Fugro’s Legal/I.P. Teams to protect Fugro’s technologies and methods.
• Work closely with Service Line Managers and Regional Business Line Directors, to prioritize global R&D projects best aligned with our regional business.
• Visit key equipment hardware and software vendors to keep vendor aligned with Fugro future business needs and seek creative ways to leverage Fugro information/intelligence. This task will be in close association with Resource Cost Center Managers who are responsible to plan and procure equipment on an annual or project basis.
• As required, attend pre-project client meetings to understand principal risks for potential projects.
• Attends post-project client debriefings to clearly understand Fugro and customer pain-points and lessons learned, and to brainstorm on how Fugro can improve, as catalyst for future applied technology.
• Technical advisor to all technical teams in the APAC region and provides guidance for improving field operations with applied technology and ensuring that projects are planned in compliance capturing Fugro’s innovation and best practices.
• Shares best practices with global MSC steering teams (USV, AUV, OWF) and influencing global practice for the better.
• Works closely with BL/SL Managers to specify and achieve project objectives, particularly where differentiation and efficiencies are sought.
• Ensures the successful transfer of completed product and process innovation from development teams to the MSC businesses/users.
• Participates as a senior collaborator with Operational Excellence to drive “Delivery Excellence” in Geophysical, Hydrographic and Coastal Resilience business.
• Provides direct communication to BL/SL management on progress, opportunities, and issues, via monthly calls and quarterly reports.

You should preferably possess the following:

Education: Bachelor's / Master’s degree in Electronics Engineering or related field from four-year college or university (Advanced degree or MBA preferred)

Working experience: 8-15 years. Experience with applied technologies in geophysics and hydrographic industries. Practical offshore project experience would be essential.

Management experience: 3-8 years, Project management experience.

• Strong analytical and critical thinking skills.
• Excellent persuasive and interpersonal skills.
• Ability to organize, plan, and strategize.
• Good networking abilities.
• Other Seismic engineering and Hardware experience in the following areas; Sonar Imagery, Acoustic / Seismic Engineering, Single/Multibeam ES, Multi-Channel HR/UHR/UUHR Seismic.

Skills you should have:

• Good verbal and written communication skills (who can interface and is at ease equally with managers or members of the workforce). Ability to inspire the team.
• Strong organisational capacities and works inclusively. Establishes a strong working relationship with all team members.
• Proven ability to solve operational problems without supervision and deliver effective results to internal clients.
• Ability to understand variances from a planned situation and having agility to come up with quicker and alternate solutions.
• Reveals networking abilities and communication skills.
• Reveals level of accountability, problem-solving skills, as well as potential weaknesses.
• Tests management abilities, as well as planning and organizational skills.
• Demonstrates negotiating skills and problem-solving abilities.
• Demonstrates a level of expertise, knowledge of the role, and planning skills.

Are you passionate about building great products? Do you want to redefine the way travellers explore the world? Keen to be part of this growth journey with a bunch of amazing people? Then Pelago is the place for you!

We are looking for ambitious and motivated talents who are excited about staying on the cutting edge of Technology and always keen on innovating new ways to drive growth and taking our startup to new heights.

WHO ARE WE?

Pelago is a travel experiences platform created by Singapore Airlines Group. Think of us as a travel magazine that you can book - highly curated, visually inspiring, with the trust and quality of Singapore Airlines. We connect you with global, local cultures and ideas so you can expand your life.

We are a team of diverse, passionate, empowered, inclusive, authentic and open individuals who share the same values and strive towards a common goal!

WHAT CAN WE OFFER YOU?

- A unique opportunity to take end-to-end ownership of your workstream to deliver real value to users.

- Platforms to solve real user problems concerning travel planning & booking with innovative products/services.

- An amazing peer group to work with, and the ability to learn from the similarly great minds around you.

- An opportunity to be an integral part of shaping the company’s growth and culture with a diverse, fun, and dynamic environment with teammates from different parts of the world.

- Competitive compensation and benefits - including work flexibility, insurance, unlimited annual leave, remote working and more!

WHAT WILL YOU DO?

- Manage our API integrated partners and support key workflows to ensure smooth business operations

- Deepen relations with our key connectivity partners to grow each account, including optimising our supply conditions (e.g. Commissions / Availability / Content)

- Ensure stable API performance (e.g. accurate Availability / Pricing / Content etc) and work with various stakeholders to troubleshoot & resolve any issues that arise promptly

- Monitor escalations raised by internal teams (Market Development / Community Ops / Tech) & liaise with internal/external stakeholders to find a resolution

- Project manage new connectivity partner launches & ensure that all stakeholders’ requirements are met

- Support Finance team with periodic financial reconciliation of accounts & sales forecasting

WHAT EXPERTISE YOU NEED TO HAVE?

- 4+ years experience in working with API partners as an Technical Account Management / Sales / Business Development, ideally in an OTA

- Stakeholder management skills - you enjoy working with cross functional teams in order to drive business objectives

- Excellent communication - you are an effective communicator who is able to influence stakeholders across all levels through the use of data and story-telling

- Problem solving skills - you enjoy troubleshooting complex issues & finding creative solutions

- Strong Negotiation skills - you’re able to score win-win deals & ensure the best commercial/operational arrangements for Pelago & its customers

- Proactive & Independent - you should thrive in being given freedom to explore & ultimately delivering results that help improve the business

If you’re as excited as we are in this journey, do apply directly with a copy of your full resume and portfolio (if any). We'll reach out to you as soon as we can!

Position Details:

Visit project sites and prepare quotations

Preparation of necessary paperwork for work commencement

Manage construction projects tasked to you

Liaise with subcontractors and workers to complete projects

Requirements:

Assess project risks and issues and provide solutions where applicable.

Good knowledge of construction project planning, resources and manpower allocation to assist Project Manager.

Excellent listening, communication, and presenting skills.

ROLES & DESCRIPTION

· Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.

· Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.

· Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service.

· Handle guests’ complaints and comments tactfully and efficiently.

· Handle all administration work pertaining to cashier/bar operation requirement and company’s policies.

· Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests.

· Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations.

· Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features.

· Ensure that health, safety and security procedures are in place in the outlet.

· Attend all briefings, meetings and trainings as assigned by management.

· Any other duties assigned by your manager or supervisor.

Team Management

· Identify and develop team members with potential.

· Conduct performance review with the team.

· Constantly monitor team members’ appearance, attitude and degree of professionalism.

· Develop, conduct, and maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.

· Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service.

· Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication.

Banquet Management

· Ensure the efficient and smooth operation of the department.

· Assist in the management of all Banquet operations to include, but not limited to, product quality, cost controls and overall profitability, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.

· Supervises food and beverage set up and clean up.

· Assist in planning, organizing and executing all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.

Job Requirements

· Minimally a Diploma / Certificate in Hospitality Management (Food & Beverage)

· Additional certification(s) in Food & Beverage will be an advantage

· Well versed in English and Mandarin, in order to communicate with Mandarin-speaking stakeholders.

· Ability to speak other languages will be an advantage.

· Minimum 4 years of relevant experience in a similar capacity

· Proficient in MS Excel, Word, & PowerPoint

· Ideally with proven track record in managing over 100- seater in all-day dining restaurant operations.

· Result oriented.

Job Responsibilities:

• Lead the planning, deployment, and execution of commercial excellence programs across the region, focused on driving sales productivity and secured order and margin growth.
• Work in close partnership with the sales leaders to align on priorities and together build strong commercial fundamentals.
• Achieve high degree of sales operational excellence, leveraging data & insights to achieve/exceed financial plan and leads continuous improvements, user experience and governance for the region.
• Manage customers' orders and enquiries and follow through to order fulfilment
• Handle customers' enquiries on spare parts
• Assist Sales Manager on tender/ program/ contract
• Prepare quotations and follow-up with customers on order status
• Monitor orders and liaise with QA, Logistics and Technical Departments to ensure timely delivery to customers.
• Process sales order using SAP system.
• Address customers' concerns and maximize customer satisfaction.
• Provide customers with after-sales support.
• Generate periodic order status reports.
• Follow-up on debit/credit memo

Requirements: -

• Bachelor’s degree in business, finance , or a relevant field
• 5 Years of experience in sales and operation
• Good command of written and spoken English
• Prior experience in spare parts sales in aviation industry will be advantageous.
• Ability to read and understand basic engineering drawings will be advantageous.
• Attentive to details, well organised and customer service oriented
• A team player who can multitask well to meet deadlines and requirements.
• Ability to exercise sound judgement at work and preserve confidentiality.
• Proficient in Microsoft Office and SAP applications