Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• LOYALTY ACQUISITION AND ACTIVATIONS
  • Contribute to crafting bespoke experiences for elite-tier members in hotels.
  • Collaborate with loyalty teams in designing compelling redemption offers.
  • Serve as the key point of contact for corporate office and loyalty champions to ensure best-in-class hotel recruitment, in-hotel member experience, program benefit compliance, reporting and overall participation in ACCOR Hotels Group’s loyalty and membership programs and initiatives.
  • Secure local partnerships that create value for members through existing airlines, financial partners & strategic experience partners, etc.
  • Drive hotel recruitment by working closely with Front Office and S&M teams and localising tools to manage and improve acquisition effectiveness.
  • Implementation of corporate loyalty marketing strategies at the hotel level.
  • Drive member benefits compliance through scheduled and ad-hoc audits, new benefits rollouts and identify training needs.
  • Guide colleagues to ensure loyalty-marketing actions are according to corporate/ brand standards and adopt best practices.
• PARTNERSHIP MANAGEMENT 
  • Solicit partnerships to pursue identified opportunities across various fields like financial institutions/banks, museums, complementary lifestyle brands, etc. To establish a preferred relationship with key partners that contributes to revenue and marketing objectives for the hotels. 
  • Negotiate for contractual terms with partners that benefit the complex
  • Plan and execute new deals and promotions that drive acquisition via external partners after careful consideration for each revenue stream’s seasonality 
  • Gather buy-in from partners for new revenue opportuities through building in established rapport with the network
  • Drive animation of regional partnership programs within hotels to maximise share of visibility in partner’s communication assets and drive incremental business to the hotels.
  • Research and compile market competitive intelligence and partner’s information to build short and long-term local partnership action plans.
• PROMOTION & EVENT MANAGEMENT 
  • Work closely with F&B & revenue teams to come up with effective and profitable membership activations and/or partner outreach 
  • Actively cross-sell need period to partners and leverage on loyalty marketing channels to promote relevant hotel products 
  • Co-ordinate and manage marketing project timeline for events and campaigns across hotels
  • Review and analyze weekly and monthly results to communicate performance trends and identify opportunities for optimisation. 
  • Participate in related sales & marketing meetings and share marketing action performance and insights and data as required.
• MARKETING PLANNING 
  • Participate in development and execution of marketing plan to identify potential partners to increase share of voice in the market and drive sales
  • Participate in development of marketing plan, A&P budget and marketing audits
  • Monitor forecast for all revenue streams to drive relevant marketing activations 
• COMMUNICATION RESPONSIBILITIES
  • Maintain close and open communication with other departments  
  • Maintain timely communication with Accor Offices and key partners that can generate leads and provide information
  • Coordinate communication between marketing and other departments to ensure awareness of loyalty and partnership campaigns 
• OTHER RESPONSIBILITIES
  • Comply with hotel and department policies and procedures at all times 
  • Assist with any other Sales & Marketing projects as requested 
  • To carry out other duties as and when assigned by the Management of the Hotel

We are seeking a Director of Solution Deployment APAC to lead and oversee the execution of our Edge technology roll-out within the segments and markets located in Europe and the Middle East. We are moving fast and are adding to our best-in-class team, and joining McDonald's means thinking big every day and preparing for a career that will impact the world. We are customer-obsessed, committed to being leaders in our industry, and believe we are better when we work together. As a part of our modernization efforts, we are installing Edge servers managed by Google Cloud for faster, low latency analytics and enhancements to our customer facing platforms. This critical program requires strong leadership to oversee the execution of our Edge technology roll out.

The Director of Edge Solution Deployment APAC is accountable for driving a global technology roll-out in all our restaurants that will enable new cloud-based software applications as well as on-site local software and AI solutions within the region.  This leader must be able to foster a collaborative working relationship with cross-functional and business stakeholders across the globe. Demonstrated success in deploying a workstream as part of a complex, global program, with intimate knowledge of global deployment fundamentals and the impact technology has on our employees, and our customers.

Responsibilities

• Contribute to the development and execution of our comprehensive global cloud Edge technology deployment plans outlining tasks, timelines, and resource requirements ensuring dependencies and sequencing is considered and planned.
• Execution of global cloud Edge deployment plans to successfully drive technology deployment and market activation of new cloud computing capabilities in our restaurants.
• Accountable for the successful implementation of Edge technology in all restaurant locations across the globe including a comprehensive global roll-out plan while coordinating market participation and roll-out.
• Coordinate and communicate with McDonald’s cross-functional teams including segments, markets, restaurant operations, and vendors to ensure alignment on deployment objectives and milestones.
• Collaborate and coordinate with internal and external stakeholders to uphold deployment schedules and ensure stability and quality of deployments within the region.
• Provide expertise across deployment wave planning and coordination, technical expertise, risk management, quality assurance, and stakeholder communication.
• Partner with our third parties and our PMO in ensuring best practices are leveraged.
• Attract, develop, and retain a high-performing team capable of executing the transformational changes required. Manage work allocation and resource planning, setting clear priorities to achieve goals, to drive technology transformation success.
• History of leading workstreams of large-scale projects and cross-functional initiatives to success, on time, and within budget.

Desired Skills

• Experience with the McDonald’s business model, including intimate knowledge of our markets, market priorities, and key leaders.
• Capability to identify gaps in technological capabilities and submit requirements to meet identified gaps.
• Able to prepare and present accurate and timely information to senior leadership regarding program progress and maturity, up to and including the McDonald’s Global Technology Leadership Team.
• Proven communication skills, including written deliverables, oral presentations, and the ability to facilitate crucial conversations at Sr. Director and VP levels of the organization.
• Ability to manage and mitigate risks, with a focus on security and compliance.

Responsibilities:

1.Financial planning and analysis, create and manage financial models, responsible for the Group’s budgets and forecasts, prepare finance date analyse and management.

2. Enhance Financial Processes, establish financial management system,and enhance the Group’s financial processes for efficiency.

3. Prepare comprehensive financial reporting and financial control, monitor expenses and ensure adherence to budget guidelines.

4. Establish a financial analysis procedure and model, and report financial status to management regularly

5. Manage statutory filings including financial statements and tax

6. Prepare project capital plan and ensure proper cash flow and allocation of funds, as well as managing capital risks

7. Assist in cost analysis of investment and financing projects, and cooperate with the formulation of investment and financing plans

8. Other adhoc tasks assigned

Requirements:

1. Degree or professional qualification in Accountancy; CFA, ACCA, CPA and other qualifications are preferred

2. At least 10 years working experience in financial management of Real Estate development/Main-con company, familiar with financing, taxation, cost control and other related to Real Estate development business

3. Strong capabilities in capital management, cost control, risk control and financial analysis

4. Good organization, coordination, communication skills and teamwork spirit, have a strong sense of responsibility

Monday to Saturday; 5.5 days; Based in HQ

Team Summary

Client Services (CS) provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services, enabling our client facing teams to deliver and scale new products, services and initiatives into the market.

We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What a Business Strategy and Operations Director does at Visa:

The role of Business Strategy and Operations Director for Client Services (AP) is a key role that is responsible for a wide range of activities required to support the AP Head of Client Services in delivering against regional and global priorities. The role is based in Singapore and provides an excellent opportunity to gain a broad strategic overview of Visa’s business. It will involve close collaboration with the Client Services Leadership Team as well as strong partnership with other functional leaders across Asia Pacific.

Specific responsibilities span across the following key areas:

• Drive end-to-end management of Client Services Objectives and Key Results (OKRs) – collaborate with CS Leadership Team and other global as well as regional stakeholders to facilitate OKR targets each year. Establish accurate tracking capabilities to measure performance against targets.
• Reporting on business performance through Monthly Business Reviews. Partner with relevant people to understand any variances to targets and provide clear insights into improvement opportunities.
• Establish a robust operating rhythm with Client Success Cluster Leads to track key performance metrics and support the program management of strategic Client Success initiatives.
• Manage revenue generated through the Visa Online Access Fee including billing, forecasting, budget setting and careful management and tracking of fee waivers.
• Create materials and content for monthly business reviews, monthly staff newsletter, Town Halls, executive updates, CSLT and department meetings, and other key updates as appropriate.
• Work with AP leadership team, AP Pricing Team and Global CS Pricing on socialization of new Client Services product and pricing changes that drive revenue growth for the organization. Partner with other functional teams to promote revenue generating services to our clients. Develop capabilities to track revenue performance against budget and targets.
• Partner with the Finance Business Partner and CS Leadership Team to build the annual revenue and expense budget. Demonstrate a strong understand of the revenue and expense drivers and articulate risks and opportunities that may impact budget performance.
• Drive operational resilience by partnering with Risk and other internal CS Teams to facilitate crucial risk requirements such as Business Continuity exercises and Risk as well as Control Self Assessments.
• Partner with Global Service Excellence Team to drive key process improvement initiatives that will create efficiencies, improve the customer experience and reduce cost.

Why this is important to Visa

The candidate will play a key central role in driving business effectiveness through a best-in-class project and program management capability, ensuring successful execution of strategic plans across the region and provide support to the SVP Client Services (AP) and the broader AP Client Services Leadership Team.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

REVENUE MANAGEMENT STRAGEGY SUPPORT 

• Support the Hotel Management and Executive Director of Revenue Management to develop and maintain the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods through cooperation with sales & marketing team and optimal use of revenue management systems and channels. 

REVENUE MANAGEMENT PERFORMANCE 

• Analyze in detail the hotels results and performance (average rates, occupancy rates, RevPAR..). Survey the market and competitors in terms of performance (RevPAR Index, market penetration…), pricing and availability as a basis for future tactical decisions with the Hotel GM.  Run scenarios to determine optimized actions for contracts and business mix changes 

• Perform both high level and by day forecast for both hotels and manage the forecast adjustments, uploading and reporting through Accor systems.  

PRICING, PLANNING & DISTRIBUTION OPTIMISATION 

• Take daily decisions to optimize the hotel turnover. Decisions in terms of pricing, inventory management (RMLs open/close), group quotation, distribution channels... Ensure that these recommendations are implemented in reservation and reception, and that systems (PMS, CRS/TARS, RMS) are updated accordingly.  

PMS/CRS MANAGEMENT & OPIMISATION 

• Maintain and optimize reservation systems including Opera Cloud and TARS with accurate tracking and delivery of rates to all distribution channels. 

REVPRO CULTURE 

• Ensure that a “RevPRO culture” is spreaded in the hotel, through the animation of weekly Revpro meetings and regular coaching and training sessions for the hotel teams  

TEAM DEVELOPMENT & GROWTH 

• Provide coaching and development for the Revenue Management team to support career progression and growth. 

OTHER RESPONSIBILITIES  

• Pricing and distribution loading across all systems and tools 

• Cover responsibilities for the Executive Director of Revenue Management when out of the office 

• All other duties as required 

Summary

Support the Director of Sales & Marketing (DOSM) with leading, directing and motivating the Sales Team. Ensure annual sales budget is achieved and surpassed. Responsible for extending the management standards and quality guidelines in the department set by the DOSM and to assume complete management responsibility for all activites of the department in the absence of the DOSM, in line with the hotels mission, vision and objectives.

Job Responsibilities

• Assist the DOSM in the management of the Sales Team especially in the absence of the DOSM.
• Attend internal meetings and conference calls, client appointments and client events in the absence primarily of the DOSM.
• Responsible for key account management based on assigned portfolio, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set
• Responsible for prospecting new accounts.
• Responsible for all segments of assigned geographical markets.
• Provide supervision, leadership and direction to ensure efficient and effective operation of sales department.
• Ensure hotel achieves maximum potential in yield management & sales revenue, profits and market share in the target markets.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of the hotel.
• Responsible for SMART contracting of all RFP accounts to ensure optimum yielding during annual rate negotiations.
• Constantly seek to improve and develop any new business opportunities communicating and implementing such plans and objectives.
• Attend trade shows, exhibitions, conferences and updates on the marketing trends and promote the Hotel internationally.
• Participate in strategic planning and execution of sales activities according to hotel’s objectives and directives.
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals.
• Identify sources of group business to the hotel and establish solicitation programs to maximize sales.
• Establish account qualification criteria and use market research to identify priority markets and accounts, assign sales to ensure coverage of all major accounts.
• Conduct periodic reviews, i.e. quarterly and half-yearly to review sales/product mix, expenditure & profit performances and recommend to management for implementation of corrective actions and revenue enhancements.
• Conduct site inspection for hotel.
• Entertainment of clients in our F&B outlets when and where possible.
• Increase in overall hotel business conversion percentage.
• Establish strong relationships with clients to ensure repeat business.
• Prepare sales-related documents throughout the sales process.
• Create and manage company profiles in the PMS Opera System, ANAIS System.
• Daily update of sales report in ANAIS System, DSR and show around report.
• File and retrieve documents and reference materials in the shared drive.
• Conduct research and collect data to prepare reports and documents.
• Utilise efficient sales strategy for the maximization of hotel revenue.
• Respond to feedback from clients and provide after-sales support when required.
• Maintain adequate communication with other departments in the hotel so that the needs of clients can be anticipated and met in an organised manner.
• Manage customer budgets to maximize revenue and meeting customer needs.
• Make best efforts to upsell, drive additional revenue and incremental business for each event.
• Attend all briefings, meetings and trainings as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Require working beyond office hours, weekends/public holidays as and when is required by the Management.
• Be aware of the hotel fire & life safety/emergency procedures.
• Perform other reasonable duties assigned by the assigned by the Management.

Team Summary

The Product and B2B marketing team is a passionate and dedicated team with a high-performance culture to lead and execute experiential marketing to raise awareness and generate demand through the creation, curation of Product and B2B Marketing Strategies. Success is achieved through collaboration with cross functional teams across Visa to speed up product and solution adoption, migration and retention to deliver business growth.

Overview of the Product & B2B Marketing Director at Visa:

As Regional Director, you will have a dual reporting line to the Sr. Director of Asia Pacific’s Product & B2B Marketing and the Visa Commercial Solution, Vice President of Global Product & B2B Marketing. You are responsible for leading regional marketing programs for Visa’s Growth Engine.

In this role, you will be the link that connects our regional product strategy to the tactics needed to drive success in sales and marketing. You will use strategic insights and data to drive the development of positioning, value proposition and messaging that resonates with buyers and enables our sales teams to be successful. You will collaborate and partner with our global and communications teams to co-design, develop and deliver innovative programs and marketing initiatives to achieve AP’s goals and objectives.

Key Responsibilities

Be a strategic leader:

• You will lead development of regional marketing strategies, in close partnership with global, regional and country teams to engage our clients and deliver against Visa’s business and marketing goals
• Be the expert on our target audiences, and their advocate inside Visa, who they are, how they buy and their key buying criteria and then distilling the deep insights to develop value propositions and messaging
• You will help develop marketing that articulates value propositions, sets forth positioning and messaging, and activation of experiential strategies relevant to the regional priorities
• You will lead, direct and manage agencies to accomplish strategic marketing projects to support the business and drive concreate outcomes.

Drive Visa Commercial Solution ecosystem awareness and thought leadership:

• Work with Global Product & B2B Marketing to help shape industry thought leadership content and promote across B2B ecosystem audiences
• Partner with regional Communications lead to plan and execute thought leadership programs with and through Media Partners
• Accelerate bringing more products and solutions to market:
• Work in partnership with product and sales to deploy a B2B awareness and lead generation campaigns targeting Financial Institutions, FinTechs, BPSPs, Strategic Partners, Large Mid-Market Commercial Accounts, SMBs, and Government Institutions
• Work to localize, build and deploy sales enablement content to help Visa Commercial Solution product & sales team engage clients and partner
• Localize and launch Visa.com and owned channel content in support of B2B campaigns
• Build and activate experiential digital marketing strategies and plans to advance an always-on content strategy to build awareness and drive demand
• Help accelerate end user adoption and usage through:
• Work closely with country Client Marketing teams to drive client engagement in support of building cardholder activation, acquisition and usage
• Engage with strategic partners to drive regional co-marketing efforts

The position is responsible for the provision of solutions required for the success of strategic initiatives for the Group.  The position drives the delivery of additional and sustainable value to existing and potential partners in the region, by focusing on service, total cost advantage, risk management and innovation across all Hotel spend. This is done through understanding the emergent needs of our guests and Hotels, the vision of Accor’s internal leaders, securing relevant resources in each market under a nomination contract and leveraging their specific category expertise.

Delivery of contracts of value

• Cover the “source to contract” process from needs analysis through to supplier negotiation and legal and operational implementation of national and regional agreements.
• Lead risk management initiatives by ensuring suppliers align with Ethics and CSR Charter, Data policies and complete KYC Process.
• Lead packaging of negotiated value proposition for owners and internal leaders.

Management and Leadership

• Lead, motivate and inspire team members to create a great place to work
• Embrace the Accor values and lead by example in demonstrating the spirit of the values in all actions and interactions
• Empower high performers and innovators whilst fostering entrepreneurial spirit

Development of digital solutions

• Support the deployment of digital solutions related to closing the procure-to-pay loop.
• Co-ordinate with I.T., Operations, Suppliers and Digital partner to support optimizing onboarding process.

Compliance

• Drives the communication of national, regional and global contracts of value through the region.
• Develop tools for tracking region, country and Hotel-level compliance of nominated suppliers.
• Leverage knowledge of internal leaders, suppliers and Hotels to convert opportunities for business development.

Implementation of strategic roadmap

• Assist SVP of Procurement with design and implementation of strategic roadmap for region.

Review and delivery of optimized processes

• Ongoing review processes for procurement related activities and propose alternate solutions.
• Develop tools for concise communication of department progress.

Other Responsibilities

• Enhance specific category knowledge across key internal stakeholders and hotels.
• Staying engaged in the broader industry trends and available resources.
• Procurement GPO competitor knowledge.

The Visa Global Digital Sales team is a newly formed global sales organization with an opportunity to be a tremendous revenue growth engine for the company. The senior director of digital sales will be part of an exciting new team that is at the forefront of establishing cutting-edge opportunistic sales motions leveraging AI and automation, digital marketing and analytics to drive impactful demand response and targeted sales coverage.

We are looking for an experienced Digital Sales Leader to develop a strategy and build an organization that can successfully scale. The Digital sales leader is an essential role in the future state and structure of our global sales strategy, focused on the people, best practices and tools necessary to sustain long-term growth and profit. In addition to requisite passion, skills, and experience, you will have a consistent track record in building and leading high performing teams that exceed revenue targets while developing deeper client and partner relationships.

The Senior Director of Digital Sales Leader

• Develop global framework for digital sales team and supporting coverage plan for Visa’s longtail customers including identifying, developing, and implementing effective sales plans and strategies in partnership with regional digital sales leaders

• Develop end to end sales motions to support inbound and outbound sales strategies for longtail client and partners

• Work together with other leaders across the company (e.g. Marketing, Finance, regional sales teams, CS, etc.) to execute cross-functional key initiatives in support of the launch of the digital sales centers and coverage strategies

• Partner with regional sales center leads to accurately forecast sales opportunities and deliver monthly sales and revenue quota to ensure profitability goals are achieved/exceeded

• Continually evaluate and deploy new and improved digital sales processes and methods

• Provide ongoing coaching to Regional Digital Sales leaders to achieve targets and execution of strategic initiatives

• Build skills, confidence, and trust with digital sales teams and provide developmental feedback for continuous improvement

• Conduct regular account reviews with direct reports to ensure maximum sales efforts

• Conduct presentations to internal and external executive decision-makers

Our Client a local Maritime company based in Singapore is looking for a Marketing Director, to lead the marketing efforts of our client, a reputable company in the maritime industry. You will be responsible for developing and implementing comprehensive marketing strategies to strengthen the brand presence and drive business growth.

Key responsibilities:

• Develop and execute innovative marketing campaigns to increase brand awareness and generate leads
• Collaborate with cross-functional teams to develop compelling marketing materials, such as brochures, presentations, and website content
• Monitor market trends and competitors' activities to identify opportunities and develop strategic marketing plans
• Analyze marketing data and metrics to measure the effectiveness of campaigns and make data-driven decisions
• Manage the marketing budget and allocate resources effectively
• Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers
• Stay up-to-date with industry advancements and propose innovative marketing strategies

• Proven experience in Sales and Business Development in China and Middle East Market or similar role in the maritime industry
• Demonstrated success in developing and implementing effective marketing strategies
• Strong understanding of digital marketing channels and techniques
• Excellent leadership and team management skills
• Creative thinking and problem-solving abilities
• Strong analytical and strategic planning skills
• Excellent communication and presentation skills
• Bachelor's degree in Maritime or a related field
• Knowledge of the maritime industry and market trends
• Mandarin Speaker is an advantage as this posiiton require to be dealing with Mandarin speaking clients

Chan Chee Meng
EA 07C3069
R1110620

Reporting into Veolia WTS’ Senior Director, APAC Region, this key regional role will oversee a team of Procurement professionals who are accountable for $120MM of Veolia WTS spend across the SEA - Oceania Region.

In partnership with internal functional stakeholders and business partners, the Regional Procurement Director is responsible for leading overall procurement activities in the region comprising of Chemicals, Projects, Products, Services and Indirect Procurement. This leader will work closely with commercial, P& L, supply chain, finance & other functional leadership teams and will be accountable for all procurement related deliverables in the SEA - Oceania region. This role will influence and collaborate
with regional stakeholders and supply base to develop/deploy a regional procurement strategy in alignment with the Global Category Management team.

Key Characteristics:
 Good leadership and management skills to lead, mentor & coach Veolia WTS’ Regional Procurement team while influencing and collaborating with various regional stakeholders to drive common goals.
 Proven track record of delivering enterprise-wide financial and non-financial results in a multicultural matrix environment in the SEA - Oceania region.
 Growth mindset to enable Procurement in becoming a business partner to support commercial growth, revenue execution, margin accretion & risk management.
 Expertise in procurement sub-functions and water treatment technologies.

Duties & Responsibilities:
 Leadership & Culture
o Lead and develop a high performing Procurement team by attracting, developing and retaining the best talent.
o Collaborate and partner with the Procurement Leadership Team and cross functional regional & global functions to create a best-in-class Procurement organization in the SEA - Oceania region.

o Establish regular communication & operating mechanisms with the regional business and supply-base stakeholders to drive financial and functional metrics.
o Represent regional business needs to global Procurement leadership while helping translate global strategies to executable plans in the region.

 Financial Metrics
o Deliver EBIT improvement for the region while mitigating market risks via focus on top line growth and bottom-line.
o Develop and implement regional procurement synergies across the organization.

 Procurement Operations
o Deliver on regional commitments (Project Execution, Fulfillment, On Time Delivery, Supplier Quality, BCC/Localization, etc.).
o Drive Procurement initiatives in accordance with Category Management strategy (Preferred Supplier Network, business allocation, supplier consolidation, sole source reduction, risk mitigation, etc.).
o Drive compliance to ‘Procure to Pay’ policies & procedures.
o Enable digitization while adapting the usage of data analytics and digital solutions in the region in accordance with Procurement’s global digital strategy.
o Promote Supplier Diversity & Sustainability.

Required Skills:
 Good leadership skills, including the ability to inspire and lead a regional group in a unified direction with a common vision, and ability to influence business leaders and executives.
 Ability to translate global strategies to valuable outcomes for the business and to adjust the strategies to the local business and market conditions when required.
 Sense of accountability and ownership, ability to cope with regional complexity in a fast-paced work environment.
 Excellent verbal/written communication and proven interpersonal skills, capable of developing presentations, and comfortable interacting with internal/external stakeholders and Veolia WTS senior management.
 

We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Lenovo, Lane Crawford, Marina Bay Sands, and more. Our diverse, global community of over 1,600 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide – enabling brands to engage and move consumers anywhere. We use STAGE, Assembly’s proprietary, privacy-centric data solutions platform, to surface powerful insights that transform into actionable brand opportunities. We’re at the cutting edge of new media, technology, and platforms embedded in the lives of today’s consumers, and we’re tapped into how culture and communities’ needs change. We do this while staying steadfast in our commitment to Leave the World Better Than We Found It through measurable social and environmental impact work.

Assembly was named The Drum’s APAC Media Agency of the Year in 2021 

WHO WE'RE LOOKING FOR

We’re seeking someone passionate about data, obsessed with media trends, and eager to make a strategic impact for our clients and our organization. You’re a highly analytical and data-driven leader who can shape and elevate Assembly's research capabilities across the Asia-Pacific region. This pivotal role will be the driving force behind our understanding of media landscapes, macro media trends, and consumer behavior, directly informing strategic decisions and client recommendations. 

WHAT YOU’LL BE DOING ON ANY GIVEN DAY 

• Mastering Media Landscapes: Conducting deep dives into media consumption habits, platform performance, and emerging trends across diverse APAC markets. 

• Macro Trend Maven: Synthesizing vast amounts of data to identify and articulate overarching trends that impact media strategies, consumer engagement, and brand positioning. 

• Social Listening Guru: Managing and interpreting real-time social data to understand consumer sentiment, conversations, and emerging trends. 

• Research Powerhouse: Overseeing a comprehensive research program, encompassing proprietary surveys, focus groups, social listening, and competitive analysis. 

• Data Wizard: Leveraging advanced analytics tools (Excel macros, SQL, Google Analytics) to extract meaningful insights and uncover hidden patterns. 

• Knowledge Curator: Managing a robust library of third-party research reports, ensuring access to cutting-edge insights for the agency and clients. 

• Investment Strategist: Conducting cost-benefit analyses for potential research tools and platforms, maximizing value and impact. 

• Thought Leadership: Make trend/reporting recommendations to internal teams and play a pivotal role in shaping strategic thought-leadership programs that elevate the agency status.  

Your Impact: 

• Strategic Support: Your insights will directly guide the agency's strategy team and media recommendations, ensuring they're rooted in data-backed understanding of the ever-evolving media landscape. 

• Competitive Advantage: You'll equip Assembly with a unique understanding of macro trends and consumer behavior, positioning us as thought leaders in the industry. 

• Client Value: Your research will empower clients with actionable insights and a clear roadmap for navigating the complex media landscape in APAC. 

• Data-Driven Culture: You'll foster a culture of data-driven decision-making, elevating the agency's capabilities and outcomes. 

• Innovation Catalyst: You'll identify and champion new research methodologies, tools, and platforms to stay ahead of the curve. 

Must Haves: 

• Analytical Acumen: Preference to quantitative degree holders (statistics, mathematics, computer science, etc.) or equivalent. 

• Research Methodologist: Demonstrated ability to design and execute full-scale surveys and focus groups, including analysis and reporting. 

• Social Listening Ace: Extensive experience managing and analyzing data from social listening platforms (e.g., Quid, Netbase, Brandwatch, Meltwater). 

• Trend-spotter: Proven track record of identifying and interpreting macro trends in media, consumer behavior, and technology. 

• Communication Champion: Excellent written and verbal communication skills, with the ability to present complex findings in a clear and compelling manner. 

• Technical Expertise: Mastery of Excel macros, SQL, Google Analytics, and other data analysis tools. 

• Leadership Presence: Experience leading and mentoring research teams, fostering collaboration and driving results from outsourced and remote teams. 

Good to Haves: 

• Media Agency Experience: Understanding of media planning, buying, and measurement processes. 

• APAC Market Knowledge: Familiarity with the unique media landscape and consumer behaviors across APAC markets. 

• Multilingual: Proficiency in multiple languages relevant to the APAC region. 

• Creative Problem-Solving: Ability to approach research challenges with innovative thinking and a solutions-oriented mindset. 

WHY ASSEMBLY?

• We‘re part of Stagwell (NASDAQ: STGW), the challenger network built to transform marketing. We’re nimble, smart, and digital-first, and we’re quickly growing to take on the biggest legacy holdcos.
• We care about your growth — we offer competitive salaries, annual compensation reviews, and keep detailed personal development plans to ensure you’re hitting your personal and company goals.
• We recognize and celebrate your success...all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated!
• We’re truly a people-first organization. That’s why we operate in hybrid model with flexibility, Work from Anywhere Scheme, allows you to be in control of your work-life balance.
• We believe in making impactful change in society, we encourage you to take Impact Leave time off from work to engage in volunteer activities with a charity that you support.

Reporting to the Vice President of Sales – Fairmont & Raffles AEMEA you will be responsible for leading and executing strategic sales initiatives to drive revenue growth, enhance market presence, and increase Fairmont market share. Your exceptional leadership skills, deep industry knowledge, and proven track record in sales management will be instrumental in achieving our sales objectives. This role requires a dynamic and results-oriented professional who can effectively collaborate with cross-functional teams and inspire a high-performing sales force.

Key Responsibilities:

Sales Strategy and Planning:

• Develop and implement comprehensive sales strategies aligned with the Fairmont's & Raffles’ overall goals and objectives.
• Analyse market trends, competitive landscape, and customer needs to identify new business opportunities.
• Set ambitious sales targets, establish performance metrics, and monitor progress towards achieving revenue goals.

Team Leadership and Development:

• Provide strong leadership and guidance to the hotel sales teams, fostering a culture of excellence, accountability, and continuous improvement.
• Assist hotels with:
  • The recruitment, development & motivation of high-performing sales professionals,
  • Ensuring optimal staffing levels
  • Sales skill development
• Implement strategies to enhance individual and team performance.

Business Development:

• Cultivate and maintain strong relationships with key clients, industry influencers, and partners to generate new business leads and strategic partnerships.
• Lead negotiations for major Fairmont opportunities, working closely with legal and finance teams to ensure favourable terms and conditions.
• Stay informed about industry trends, market conditions, and customer preferences to proactively identify business development opportunities.

Sales Operations Management:

• Oversee the development and implementation of effective sales processes, tools, and systems to streamline operations and maximize sales productivity.
• Monitor hotel contracted segment (sales) performance, analyse data, and generate executive summaries for senior management to update on sales effectiveness and identify areas for improvement.
• Collaborate with marketing and revenue management teams to align sales efforts with promotional activities, pricing strategies, and revenue optimization initiatives.

Cross-functional Collaboration:

• Collaborate with other departments, including marketing, operations leadership, finance, and revenue management, to ensure alignment of sales strategies with broader organizational goals.
• Provide input and participate in the development of campaigns, pricing strategies, and product/service enhancements to drive revenue growth.

The Strategy Director is a senior role in the team to drive growth, innovation and transformation based on deep understanding of client category needs and human insights.

We are looking for a seasoned strategy expert who is adept in understanding how brands win in the platform world. You’ll be amazing at weaving together client- and pitching-winning media strategies, demonstrating an intimate understanding of how consumers interact with channels, digital publisher and engagement platforms. You’ll join the strategy Communications Practice, with outputs that blend Digitas capabilities to deliver integrated platform ideas and connected campaigns. The successful candidate will therefore possess a broad spectrum of experience in communications, media and engagement strategy.

The Strategy Director is a 360° thinker and effectiveness champion, who focuses on how to most effectively solve clients' business challenges through an orchestrated system of paid, owned and earned touchpoints. The Power of One approach is collegiate and thrives on diversity; Strategists work with client leads, planners, creatives, data scientists, experience designers and solution consultants. At the inter-section of technology, data and creativity we believe we can offer more meaningful connected experiences between brands and people.

You will unlock growth opportunities and create industry-inspiring innovative executions. You will empower interdisciplinary teams to lead ideas into new non-traditional connection points while balancing needs for traditional media, where the target audience, brand and the idea intersect to create the greatest impact, especially across APAC.

Your responsibilities:

• Analyzing a variety of data-centric resources to develop multi-faceted insights into consumers' media consumption and audience development that fuels decision-making and guides the development of a coherent and effective media plan.
• Applying extensive platform expertise spanning publishers, mobile, social, native, entertainment (etc) to map consumer experience journeys and identify high impact moments for brands to connect through media-fuelled creativity.
• Crafting stories based on how consumers are interacting with their devices and other technology to reveal how brands can better connect with their consumers
• Translating top-down global strategies to consider regional nuances, as well as defining bottoms-up approaches and playbooks that influence global go-to-market.
• Partnering with relationship leads, creative strategists, and other cross-capability teams to translate the holistic communications plan into innovative ideas and programs, resulting in smartly-mapped marketing tactics that deliver on stated goals.
• Supporting the performance manager with media planning outputs, ensuring they align with strategic recommendations and represent consistently high standards
• Actively engaging with the Singapore strategy community, forming initiatives to develop, products, IP, skills and knowledge.
• Supporting recruitment activities within strategy aligned to the business plan.

About This Role

NIQ’s Sales Account Development team is focused on growing business revenue, finding new business opportunities and market penetration. Sales is NIQ’s growth engine which is instrumental for the company’s success.

As a Sales Account Development E-Commerce Retail Lead, you will take responsibility of the overall  eCommerce Retailer business. You will secure our collaboration, improve our partnerships, recruit new partners, and drive a sustainable sales pipeline, developing new revenue opportunities, and maintaining relationships for existing accounts.

Key Responsibilities

• Lead commercial strategy, partnership, and sales of eCommerce retailers solutions
• Sourcing and recruit for strategic new eCommerce retailers, enhancing features & inputs from existing ones
• Secure the eCommerce retailers cooperation continuity improving the conditions of existing cooperation agreements with current eCommerce retailer partners
• Ensure all data partnerships are correctly managed within the Partnership Program framework
• Ensure the Best-in-Class servicing through account account development retail team and  in collaboration with the customer services using our different platforms in priority
• Drive sales, cooperation renewals and overall growth of existing  eCommerce retailers securing sustainable and long term pipeline, revenue opportunities ensuring an accurate forecasting; maintain C-suite customer relationships
• Increase penetration of the NIQ/GFK solution portfolio and seek strategic alliances leveraging partnerships with third parties (e.g. for Loyalty, Pricing,  OSA, Business Intelligence, Newron and Collaborative programs) to create strong dependency of eCommerce retailers on our capabilities and information
• Develop a strategic understanding of our eCommerce retailer’s industry / business / markets / clusters
• Partner with Customer Success and other relevant  functions (Operations, Product Leadership, Technology, and Marketing) to define strategic Account Plans and JBPs and remove roadblocks
• Drive strategic action plan to tackle Voice of the Customer feedback
• Ensure proactive alignment of NIQ and GFK values proposition to customer’s needs and trends

About You

You are a high-performing deal maker with a growth mindset. You know how to build and promote strong long-lasting client relationships. A proven leader, you motivate others to work with passion on sales opportunities and client retention. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of others. A deep understanding of the eComm retailer landscape, our products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth and better partnerships.  

Understanding our customers and their contexts, effective negotiation and growth mindset drive your work. 

Throughout your tenure, you will demonstrate the following competencies: 

• Relationship Building: Develop  effective long-term professional interactions with customers based on trust working toward the best interest of those involved  providing positive results. 
• Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages 
• Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future 
• Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action. 
• Inspirational Ambassador: Translate our company vision to others. Inspire and communicate with transparency. Be and ambassador for the retail strategy. 
• Negotiation: Identify key bargaining points for all parties and work effectively toward win-win solutions 
• Composure and resiliency: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation. 
• Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships 
• Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area. 

What a HCD Design Director does at Visa Consulting and Analytics 

• You will serve as a Creative Director, lead design thinking with HCD approach, build new business and clientele, and support multiple products and services from the ground up.
• As a Director, you will join and lead engagement teams serving our clients and gain exposure to a spectrum of topics that are complex in scale and scope, intellectually demanding, and highly deadline driven.
• You will work in teams of typically 3 – 5 consultants/designers, taking charge of specific aspects of the project. You will do extensive research, source data, lead cocreations and contribute to identifying potential solutions for a specific client problem or challenge. 
• Design, lead and facilitate client workshops then synthesize insights into defensible visions, frameworks, and concepts using human-centered design and lean start-up processes.
• Rapidly convert ideas into working prototypes, meshing-together solutions/capabilities that exist within Visa or externally.
• Conduct and/or support in-depth market testing using various qualitative and quantitative research methods
• Develop a nuanced understanding of emerging digital payment trends as well as Visa’s capabilities and be able to apply them to clients’ business problems to actively engage with clients and co-develop meaningful solutions to address their challenges. 
• You will also present results to internal Visa stakeholders, client management and at-times implement recommendations in collaboration with client team members. 
• Contribute to key Practice building initiatives – Capability - IP generation, training, mentorship, team initiatives. 

Team Summary

The AP Corporate Communication function plays a critical role in driving Visa’s business growth by advancing and protecting Visa’s reputation in the region. The function focus on storytelling, thought leadership and content development that supports revenue growth across Visa’s three growth pillars. Not only does it increase the connections between Visa’s brand, culture, and innovation to ensure brand relevance, it also enacts proactive and defensive strategies to protect Visa’s business and reputation and evangelize Visa’s purpose. Driving the evolution of Visa’s culture and an enhanced understanding of Visa’s business strategy is a core part of what Corporate Communications does to protect Visa’s reputation in Asia Pacific.

What a Director, Business Planning Operations, AP Corporate Communications does at Visa:  

Reporting to SVP, AP Head Corporate Communication, the Director, Business Planning and Operations (BPO) of the AP Corporate Communication function will be responsible for business and workforce planning, strategy development and execution, budget management, management and control of the strategic project portfolio, provision of business support to markets, including enhancing business processes to maximize internal and in-market performance.     

This role is a key member of the AP Corporate Communication team, working closely with both hub and in market leads to facilitate planning, strategy and reporting activities. This role is the key liaison between global Corporate Communication function and the region, as well as a key member of the regional BPO network.  This role requires sound commercial and strategic mindset, as well as strong organizational and influencing skills to ensure its successful delivery, as it involves working closely with the various functional teams and subject matter experts across the organization in the AP Region.

In this role, you are expected to:

Business / Strategy

• Lead the AP Corporate Communication group in business planning, strategy development, drive effective leadership and operations through management of key business processes.
• Manage the tracking, reporting and analysis of AP Corporate Communication metrics and targets, and recommend changes or initiatives to achieve goals as necessary
• Manage and drive key strategic projects, which typically require cross-functional collaboration from initiation to execution, ensuring alignment with organization, business and market priorities
• Enhance the effectiveness of the AP Corporate Communication team by pursuing initiatives and process enhancements identified during annual planning sessions, quarterly and monthly business reviews
• Provide ad-hoc analysis and decision support as necessary
   

Planning / Operational

• Oversee the Annual Operating Plan and annual OKR / goal setting process ensuring that hub and market goals are aligned with AP Corporate Communication strategy
• Develop an effective tracking mechanism that monitors progress towards the agreed targets and objectives
• Collaborate with cross-functional teams to enhance and generate regular AP Corporate Communication dashboards, provide support in preparation of presentation materials for business review
• Continue to review, enhance business process to drive greater efficiency and share best practices within AP Corporate Communication and Global Corporate Communication
• Manage multi-year planning across AP Corporate Communication Collaborate with Finance Business Partner to drive quarterly forecasting and annual operating plan
• Manage AP Corporate Communication team townhalls and offsites agenda/content
• Project-manage large-scale events that AP Corporate Communication is responsible such as APMK, Client Events (on the agenda and content perspective, not events organization), as well as program manage regional communication campaigns

Reporting to the General Manager, the Director of Revenue is responsible for working with the Revenue Management team in determining strategic goals and tactical efforts, which drive revenue to the hotel. The Director of Revenue is responsible for ensuring that the inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel. This role serves as the objective decision maker that ensures the best interest of profitability is served in the overall hotel as well as ensuring the integrity of rates and long-term customer investment.

How your day looks like:

• Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance. Performs competitor checks and reports as appropriate.
• Leads the fortnightly revenue meetings.
• Provides analysis of demand factors, competitive positioning and future outlook and trends.
• Prepares Daily, Weekly, and Monthly Revenue reports to include production, trends, booking patterns as well as channel analysis.
• Develops fundamentals and provides guidelines to maximize revenues related to the sale of catering events, function space and all other revenue streams at the Hotel.
• Ensures that the revenue plan is updated on a daily basis, balancing all figures with the PMS and ensuring that all data input into the system is accurate – Geo source, Product quality and pricing.
• Actively manages the Hotel’s revenue system 
• Monitors transient and group production to ensure that an optimal mix is maintained and evaluates group booking requests to ensure that the Hotel is not displacing higher yielding revenue.
• Analyzes the impact of the revenue management strategy being implemented by the Mondrian Singapore team and advises relevant changes as when needed.
• Ensures that the Hotels' position in the GDS and other distribution channels is consistent with the Hotels' Selling Strategies, includes conducting rate and availability audits, and that rate parity is maintained across all channels.
• Ensures that all rate plans are built in accordance with established Mondrian Singapore guidelines.
• Accurately forecasts Mondrian Singapore short term (weekly) and long term (30, 60 and 90 days) business outlook.
• Works with Director of Sales and Director of Marketing to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel.
• Works with Director of Sales and Sales Team members to encourage strategic selection of the right piece of business.
• Responsible for developing, training, and providing guidance to the Revenue Analyst/Distribution Executive/ Reservations Team through day to day management.
• Participates in all Revenue conference calls with Corporate.
• Assists in managing relationships with third party online intermediaries especially OTA’s and Regional Travel Agents.
• Produce and analyze current and historical demand including lost business turndown, rooms on the books, competitive set and market trends to aid in more accurate forecasting.
• Liaise with Group and Business Sales Managers, Reservations and Front Office to ensure yield and revenue management principles are understood and followed.
• Operationalizes hotel and corporate pricing strategies through definition and management of rate levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels.
• Provides guided learning so that all areas of the hotel that impact revenue are fully aware of the hotel Revenue Management strategies and understand their role in the plan.

Team Summary             

The AP Corporate Communication team creates and delivers communication programs that drive Visa’s business growth and advance and protect the company’s reputation. This team takes ownership of the Company’s external comms profile including Asia Pacific’s President and senior leadership team, Products & Solutions, Innovation, Commercial & Money Movement, Merchant Sales & Acquiring, Risk, Consulting and Analytics, Technology, and Strategy. We work across external, client and employee communication activities to promote Visa’s ongoing strategy to extend our payments network into new areas of opportunity and position ourselves as the partner of choice for banks, merchants, fintechs, technology companies and governments. In close partnership with the business functions, our team defines the company’s positions in the region on a wide range of industry topics and delivers corresponding thought leadership content.

What a Director, Business Communication does at Visa:

In this role, you will work with the AP leadership team and key functions across the business: Product, Merchant Sales & Acquiring, Technology and support on Global sponsorships & marketing. You will conceptualize and deliver communication programs that drive business results for Visa’s critical growth pillars and how these support the growth of our clients’ businesses. You will oversee regional thought leadership communication including content for external, client and internal audiences. This includes comprehensive corporate storytelling collateral, media and social campaigns, and stakeholder education delivered via a mix of channels including events.

In this role, you will be the regional communication lead for a range of areas that are central to Visa’s growth and manage the communication needs of the relevant functional teams and oversee communication campaigns that reflect these areas’ increased importance to Visa’s long-term growth strategy.  You will play a key role in managing issues and supporting crisis communication across Asia Pacific.

It is vital for the applicant to demonstrate knowledge and capability in helping regional and local business and communication teams engage stakeholders and reinforce Visa’s vision for the future of commerce as it relates to our long-term commitment to uplift economies. In addition to delivering high-quality communication programs, you will act as a trusted advisor to Visa’s leadership team in some of the region’s most complex functions, helping them talk about their business objectives in a way that has a meaningful impact in the communities in which we operate. You will also play a key role in ensuring the company’s public and client-facing messages in Asia Pacific are communicated with a whole-of-Visa perspective, coordinating across geographies to make sure all content, from press releases to speeches, is consistent and aligned.

Projects you will be a part of:

This team creates and leads many of the highest profile communication programs in the region. We oversee the Asia Pacific communication strategy to define and articulate Visa’s network evolution as it relates to innovation, trust and corporate citizenship. On a tactical level, you’ll support the delivery of regional strategic events and play a key role in developing thought leadership content for senior leaders.

You’ll also contribute to broader communication programs that the regional AP comms team is responsible for:

• Small business programs and expanding merchant acceptance
• Corporate storytelling to drive Visa’s critical growth pillars of value-added services and money movement
• Regional positions on innovations shaping the payments landscape, such as data privacy and cybersecurity
• Strategic initiatives
• Reputation challenges and opportunities associated with all of the above, including defining the value of Visa and issues/crisis management.

You will lead or work on communication programs that incorporate every aspect of the communications discipline, including public relations and social media (press announcements, key messaging, media interviews, bylines), client-facing communication (leading development of client-facing thought leadership collateral, supporting major client events as run by the Client Communication team) and employee communication (working closely with the Employee Communication team to promote functional priorities on internal channels and at the annual regional market kickoff meeting.)

You will work with the most senior leaders in the region to help them achieve their business objectives through strategic communication programs, and you will have a chance to work closely with colleagues in every market in Asia Pacific, as well as our global colleagues in the broader communication team.

Visa’s AP People Team is seeking a seasoned Program Manager to support our Visa Consulting Advisory business to oversee the development, implementation, and management of programs that span the entire employee lifecycle for our Visa Consulting Advisory business, from onboarding to development. The successful candidate will be responsible for aligning these programs with our organization's strategic objectives, and ensuring they deliver outstanding employee experiences that drive engagement, retention, and growth.

Reporting to the Head of People Business Partner, AP you will work in close coordination with counterparts and Centers of Excellence for effective planning and delivery of programs supporting the entire employee lifecycle of Visa Consulting Advisory business from onboarding to development.

The ideal candidate will be responsible for aligning these programs with our organization's strategic objectives, and ensuring they deliver outstanding employee experiences that drive engagement, retention, and growth. They will thrive in a fast-paced environment that is in a constant state of evolution and change, demonstrating a preference for strategy setting along with robust implementation to drive business and functional outcomes. The ideal candidate will possess functional expertise, a business-oriented and innovative mindset, and will be considered an expert on people and organizational matters.

What a Director, People Program Management does at Visa?

• Design, implement, and manage programs related to the employee lifecycle, including onboarding, training, performance management, and career development.
• Developing strategies to boost the sense of belonging among employees is a vital aspect of this role. 
• Collaborate with cross-functional teams to ensure programs align with organizational objectives and culture.
• Building programs which scale across AP and also look at specific customizations for country-based nuances.
• Partnering with Visa University to establish well-structured learning and career trajectories to promote the professional advancement and skill enhancement of our staff. By providing transparent and attainable growth opportunities, we can inspire motivation, foster continuous learning, and ensure talent retention within our organization.
• Collaborating with the relevant COE’s to build robust solutions.
• Drive with the implementation of the programs across the region.
• Develop robust communication strategies to keep stakeholders informed about program status and results.
• Monitor program performance, gather feedback and data, and adjust strategies as necessary to meet goals.
• Foster a positive work environment that supports diversity and inclusion.

Why is this important to Visa? 

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. 

In the rapidly evolving landscape of the payment industry, our VCA has emerged as the quickest expanding segment of our business in the Asia Pacific region. This swift growth not only highlights its significant contribution to our overall operations but also underscores its pivotal role in generating revenue for Visa.

Over the last five years, the VCA has experienced a record level of growth. As we continue on this growth trajectory, we are seeking a Director, People Program Management. This individual will be tasked with designing and implementing people-centric programs, with the primary objective of enriching the employee experience. By fostering a positive work environment that promotes job satisfaction and engagement, we aim to stimulate productivity and innovation, thereby driving the future success of our company.

Account Development is about building deep client relationships & unlocking solutions across the NIQ portfolio enabling our customers to succeed. The Account Development person is responsible for all client activity and overall success of NIQ at the client. This includes driving timely outcomes and client value (client satisfaction) through the analytics delivered that support NIQ’s ability to achieve revenue goals. Accountable for overall client financials. Works successfully across a matrixed organization structure, fully leveraging the service model. Essentially the general manager of a client or assigned clients. Responsibilities

• Building and maintaining strong networking and C-suite engagement with key players at client and leading discussions with a wide range of decision influencers and budget owners
• Developing external Joint Business Plan with client & achieving the operating plan for assigned client(s)
• Negotiating & managing regional NIQ contracts with clients to deliver on commitments
• Identifying sales opportunities for NIQ Services and Solution to help the client achieve strategic objectives
• Partnering with Sales Leaders in the region at NIQ to enable them to achieve sales goals
• Gaining familiarity with NIQ portfolio and inter-connectivity of different solutions
• Promoting NIQ through presentations at conferences and similar external events to cultivate specific new client leads and opportunities among existing clients
• Working collaboratively with Practice/Retail Analytic Consulting teams to ensure all work is connected to client business issues, is delivered on-time and focused on the outcome

The Regional Sales Excellence team has the mandate to develop Visa’s strategy to deliver against regional priorities that drive efficiency and effectiveness of Visa’s sales teams. The team has the “A” on delivering Sales 2.0 in the region. Sales 2,0  aims to ensure Visa transforms itself to a best-in-class sales organization and is arguably one of the most immediate of the companies’ key priorities. In addition to delivering on the 5 pillars of Sales 2.0, the team identifies growth areas for the business and drives focused execution of key priorities across a very diverse set of objectives. The team also approaches the business with a start-up mentality in terms of thinking and working differently and how we can improve the way we interact with clients and stakeholders across the business. Trying new ideas is key, working with cross-functional partners to some of these ideas to the fore. Examples include, reforming account planning and sales pipeline management, creating a regional deals repository (AP Deal Hub), starting a new vertical focused partnership team, partnering to bring the Sales Engine to life, designing Bootcamps for the business to test and assess our sales teams, and finally tailoring narratives for our sales teams to use directly with Issuers & merchant partners.

What a Director, Sales Excellence does at Visa:

The Director role in the Sales Excellence team sits within the Presidents Organization, and reports into the Senior Director of AP Sales Excellence. Based ideally at Visa's regional headquarters in Singapore (Robinson Road), the role will work very closely with the rest of the regional team as well as regularly liaise with in-market leads and global counterparts especially the PMO office running Sales 2.0 which is a senior and seasoned team. The role has a strong focus on identifying and executing on Sales 2.0 implementation in the markets, co-leading, monitoring and measuring the effectiveness of each pillar of Sales 2.0, and key work streams based on strategy and project manage the delivery of key initiatives. “Backwards influencing” the global strategy in order to shape Sales 2.0 to AP’s unique needs will be crucial to this role.

This is in addition to coaching & leading a direct report. Core deliverables are as below:

• Own and execute Sales 2.0 strategies in AP with a clear go to market approach across all 5 elements.
• Engage, “influence”, shape the global teams PMO office to ensure an AP flavor and relevance on Sales 2.0
• Accountable , Set, review, and maintain the highest levels of excellence in sales planning and sales operations. Embed tools, process, knowledge, and capability consistently across Asia Pacific that will drive the highest quality of execution and sales discipline
• Deliver methodology and know-how to ensure genuine execution and appropriate governance of sales tools and processes across the business, including testing new ways of working and different approaches to client management
• Consistently deliver excellence in adoption and use of CRM systems & methodologies across the business through consistent training and embedding of skills and tools
• Act as a thought leader and critical business partner to key partners especially the GCM’s and CM’s
• Proven ability to translate complex business needs into innovative data-driven solutions that optimizes client management engagement and streamlined sales operations processes
• Liaise with AP BPO and sales teams on the strategy, execution, and measurement of key strategic objectives.
• Lead by example, setting high standards for the team by setting strategic goals, challenging the status quo and developing diverse talent

Why this is important to Visa

The ideal candidate will form the glue that keeps AP’s strategic priorities aligned globally to Sales 2.0 ethos and ensure smooth Go to market implementation across all markets & functions in AP. Together with the regional and market leads, they will co-own key priorities for the region and ensure focused & consistent execution. In doing so, they will regularly liaise with regional and global leaders to present their work as well as rally executive endorsement for critical deliverables through their periodic reporting.

Projects you will be a part of:

Some of the projects that await the selected candidate are:

• ‘Sales 2.0 implementation and execution
• Drive sales planning, Target setting & training agenda for the region

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary

The Director, Gaming Vertical Lead will be a part of the AP Growth Verticals team within the Merchant Sales and Acquiring (MS&A) hub organization. This is a team of thought leaders and execution-focused specialists who work with market teams to deploy acceptance growth initiatives, issuance opportunities, and seller-side solutions to catalyze growth across Asia Pacific. The team is also the regional co-ordination point and interface into the global verticals and segments and drives the overall strategy for multiple initiatives to grow Visa’s acceptance footprints.

As a key member of this team based in Singapore, you will be the subject matter expert for helping Visa’s market teams in identifying and delivering on opportunities within the Gaming vertical with client segments such as developers, publishers, console manufacturers and other gaming partners/enablers. This role will report to the Head of AP Co-brand & Growth Verticals in AP.

What a Gaming Vertical Lead does at Visa:

• Build, own and drive Visa’s Gaming segment strategy for merchants, acquirers, and enablers across the Gaming value-chain in Asia Pacific.
• Be the subject-matter-expert to Visa market teams to grow Visa acceptance, co-brands opportunities, acceptance solutions and various payment flows with gaming merchants (eg: game developers, online gaming platforms, console manufacturers) as identified in the regional Gaming strategy.
• Engage with ecosystem players including game developers, console manufacturers, gaming associations, digital distribution platforms and others to identify and build opportunities/partnerships to grow Acceptance in Gaming, update on trends and obtain industry feedback.
• Collaborate with key partners - both internal and external – in defining and executing Visa’s Gaming strategy in the region. Specifically, this includes building compelling sales collateral, developing a sales pipeline, co-pitching with respective Account Executives, partnering with Product teams to define appropriate products/services, Portfolio Optimization and building commercial arrangements where required.
• Front client engagements on relevant products/solutions such as Co-Brands, CyberSource, Tokenization etc and articulate Visa value proposition in Gaming customer-centric language.
• Increase Visa share of processed volume and grow Visa revenue (from core and Value-added Services) in the Gaming vertical.
• Be a thought leader and champion of innovation by staying current with industry trends, representing Visa in Gaming forums and market activities as a subject matter expert.

Why this is important to Visa

As a Gaming Vertical Lead at Visa, you will play a pivotal role in shaping our company's future in the burgeoning gaming industry in Asia Pacific. You will be at the forefront of building and driving Visa's Gaming segment strategy, actively shaping our presence in this rapidly expanding market.

This role provides an opportunity to be a part of an innovative and collaborative environment, where your subject matter expertise will be utilized to grow Visa's acceptance and create opportunities with gaming merchants. You'll have the chance to engage with key players in the gaming ecosystem, such as game developers, console manufacturers, and online gaming platforms, to forge strategic partnerships that can significantly contribute to Visa's growth.

Moreover, your work will have a direct impact on Visa's revenue as you increase our share of processed volume in the gaming vertical. You'll also have the platform to put forth Visa's value proposition in customer-centric language, enhancing our relevance and appeal in the gaming industry.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Focus on private wealth management segment, including high net worth and family offices. Form good understanding on the wealth management landscape and develop a good network within the segment.
• Develop and implement strategic initiatives to drive business growth, including but not limited to direct prospecting, referring channels and events.
• Develop in-depth understanding on moomoo’s platforms, products and solutions, able to differentiate and match accordingly to Private Wealth clients’ trading and investment needs.
• Initiate and drive internal improvements on platforms, products and solutions to better match the general needs of private wealth clients.
• Plan and work independently to achieve personal sales targets within a team setup, where you can leverage resources among your peers and other teams within the company.
• Maintain good relationship with family offices and HNW clients, and establish long term client retention and partnerships.

• At least 3 years of working experience in business development functions facing HNW clients or family offices, focusing on trading/investment products, platforms, or solutions.
• Have experiences dealing with private wealth clients on investment and asset allocation, ect.  Being able to advise accordingly.
• Self-driven in sales function and able to manage the whole sales cycle independently.
• Solid knowledge base in multi-assets, compulsory in equities trading. Able to pick up quickly on demonstrating trading/investment platform and solutions.
• Fast learner, effective communicator, and team player.
• Good command of Mandarin is a huge plus.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation, including quarterly commission
• Fun loving and diverse work environment
• Fair working culture

• Focus on financial institutions, including hedge funds, asset managers, trading companies, quant funds and robo advisors, ect. Form good understanding on the funds segment landscape and develop a good network within the segment.
• Develop and implement strategic initiatives to drive business growth, including but not limited to direct prospecting, referring channels and events.
• Develop in-depth understanding on moomoo’s platforms, products and solutions, able to differentiate and match accordingly to financial institutions’ trading and investment needs.
• Initiate and drive internal improvements on platforms, products and solutions to better match the general needs of financial institutions.
• Plan and work independently to achieve personal sales targets within a team setup, where you can leverage resources among your peers and other teams within the company.
• Maintain good relationship with financial institution clients and establish long term partnerships.

• At least 3 years of working experience in business development functions facing financial institutions, focusing on trading/investment products, platforms, or solutions.
• With trading background or has trading experience, being able to speak the language of traders is a huge plus.
• Self-driven in sales function and able to manage the whole sales cycle independently.
• Solid knowledge base in multi-assets, compulsory in equities trading. Able to pick up quickly on demonstrating trading/investment platform and solutions.
• Fast learner, effective communicator, and team player.
• Good command of Mandarin is a huge plus.
• Having passed CMFAS 1A, 6A and 6 or are exempted is preferred.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation, including quarterly commission
• Fun loving and diverse work environment
• Fair working culture