Team Summary

The Asia Pacific regional communications team creates and delivers communication programs that drive Visa’s business growth and advance and protect the company’s reputation. Within this team, the external communication team focuses on communication programs to support the region’s leaders and prominent business functions including Products and Solutions, Innovation, Commercial Money Movement Solutions and Merchant Sales and Acquiring. We work across external, client and employee communication activities to promote Visa’s products and solutions, our work with fintech and big tech partners and Visa’s ongoing strategy to extend our payments network into new areas of opportunity. In close partnership with the business functions, our team defines the company’s positions in the region on industry innovations and delivers corresponding thought leadership content.

What a Senior Manager, Corporate Communications does at Visa:

In this role, you will work with the AP leadership team and key functions including Products and Solutions, Innovation, Digital Partnerships, Merchant Sales and Acquiring. You will conceptualise and deliver communication programs that drive business results for Visa’s critical growth pillars.  You will oversee aspects of regional thought leadership communications including content for external, client and internal audiences. This includes comprehensive corporate storytelling collateral, media and social campaigns, and stakeholder education delivered via a mix of channels including events.

In this role, you will be the regional communications lead for a range of areas that are central to Visa’s growth. You will manage the communications needs of the relevant functional teams and oversee communication campaigns that reflect these areas’ increased importance to Visa’s long-term growth strategy.

It is vital for the applicant to demonstrate knowledge and capability in helping regional and local business and communication teams engage stakeholders and reinforce Visa’s vision for the future of commerce as it relates to our long-term commitment to uplift economies. In addition to delivering high-quality communication programs, you will act as a trusted advisor to Visa’s leadership team in some of the region’s largest and most high-profile functions, helping them talk about their business objectives in a way that has a meaningful impact in the communities in which we operate. You will also play a key role in ensuring the company’s public and client-facing messages in Asia Pacific are communicated with a whole-of-Visa perspective, breaking down internal silos and coordinating across geographies to make sure all content, from press releases to speeches, is consistent and aligned.

Why this is important to Visa

In this role, you will be a member of a high-performing team charged with all aspects of corporate communications for critical business functions in Asia Pacific – areas that are focused on maintaining Visa’s leadership in innovative products and solutions and merchant engagement in an increasingly complex operating environment. As the Visa network evolves beyond plastic cards into a network of networks that can facilitate money movement to anyone, anywhere, it is essential to our long-term success that we communicate this evolution to all our constituents and define Visa as a purpose-driven payments technology company that enables individuals, businesses, and economies to thrive.

Projects you will be a part of:

This team creates and leads many of the highest profile communication programs in the region. We oversee the Asia Pacific communication strategy to define and articulate Visa’s network evolution as it relates to innovation, trust and corporate citizenship. On a tactical level, you’ll be responsible for owning corporate communications in the following business areas:

• Products and Solutions
• Big tech and fintech partnerships, including all fintech engagement programs and overseeing partner communications activities
• Merchant Sales and Acquiring
• Contactless/tap to pay

You’ll also contribute to communication programs across the broader business areas that the regional AP comms team is responsible for: 

• All Products and Solutions, including eCommerce, tokenisation, loyalty, instalments, credit/debit/prepaid, tap to phone, data solutions, digital wallets and new product development.
• Innovations shaping the payments landscape, such as digital currency and data. This includes close partnership with and communication programs for the Singapore Innovation Center.
• Reputation challenges and opportunities associated with all of the above, including defining the value of Visa and issues/crisis management.

You will lead or work on communication programs that incorporate every aspect of the communications discipline, including public relations and social media (press announcements, key messaging, media interviews, bylines), client-facing communications (leading development of client-facing thought leadership collateral, supporting major client events) and employee communications (working closely with the Employee Communications team to promote product and merchant priorities on internal channels and at the annual regional market kick-off.)

You will work with the most senior leaders in the region to help them achieve their business objectives through strategic communication programs, and you will have a chance to work closely with colleagues in every market in Asia Pacific, as well as our global colleagues in the United States.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

Your Career

We are looking for a Business Development Manager for our Private 5G based in the US.  This role focuses on sell-through and sell-to revenue opportunities within the top service providers, technology partners and Enterprise customers in the US. The Business Development Manager will be responsible for understanding and influencing customer-specific technology requirements, resulting in the adoption of Palo Alto Networks Cybersecurity solutions with our customers and  partners. Qualified applicants should have extensive experience working with Private 5G solutions, and should be familiar with the organizational makeup, core missions and strategies that organizations employ to capture business. The Business Development Manager for Private 5G is responsible for all account communications, customer relationships, technology education and new business development. They are also responsible for constructing and executing strategic account go-to-market sales plans.

This role represents opportunity for sales leadership within the Palo Alto Networks Global NetSec team.  This role reports directly to the Director of Private Networks and is a critical part of our GTM team. It requires a blend of skills and experience to provide Palo Alto Networks management with the forethought to define, develop and execute on our business plan objectives. For the right individual, this role represents an opportunity to guide Palo Alto Networks in its strategic investments as we scale to accelerate growth within the NetSec and the 5G market.

Your Impact

• Understanding of the Private Network market and 5G solutions - has key relationships, is proficient at selling technology and knows the program capture process
• Establish and nurture relationships with key technical, operational, and executives level customers
• Partner with the Service Provider account leaders within the US sales team, working collaboratively to help drive revenue growth for Palo Alto Networks.
• Execute a sales plan and account development strategies with emphasis on driving Palo Alto Networks products and solutions to produce net-new sales opportunities and incremental revenue growth
• Ability to discuss and present the Palo Alto Networks value proposition, our various offerings and key competitive differentiators
• Maintain working knowledge of 5G/OT industry, key technology trends and major programs for contract awards
• Foster a collaborative, team-based environment, sharing best practices and success and building lasting relationships
• Perform other related duties as assigned

We are seeking a dynamic and experienced Content Strategy and Communications Senior Manager to support our Visa Consulting and Analytics (VCA) business. This individual should have the right mix of digital content development, design, communications and knowledge/project management skills to develop and drive business content, strategy and operations in support of Visa’s Advisory business, one of Visa’s critical Value Added Services.

Part of the Asia Pacific (AP) Communications team and working in close collaboration with the VCA business, this individual will develop storytelling narratives and lead regional content development that enhance Visa’s Advisory reputation with our clients and stakeholders, such as financial institutions, merchants, and fintechs, through a multitude of digital channels.

This individual will be dedicated to supporting the Visa Consulting & Analytics (VCA) Asia Pacific team. This individual’s remit will include building Visa Advisory’s industry leadership across AP, developing Visa Advisory specific storytelling across owned and digital channels, working in close partnership with the broader VCA team and all internal Visa stakeholders, by mining for impactful content and stories.

Additionally, this role involves managing internal communications and employee engagement for the VCA team where responsibilities include developing regular newsletters, internal memos, managing regional townhalls, and support for webinars and client events, as well as organizing onboarding and training for new joiners, and any other communications related activities for the VCA AP team.

The ideal candidate is a dynamic, well-rounded team player with a digital-first approach to communications and with good business acumen. They should be versatile across various communication disciplines with a focus on content development, design and asset development, content marketing, campaign design, program management.  

Roles and Responsibilities:

• Develop and execute a robust pipeline of content and stories to build VCA's brand equity both internally and externally across Asia Pacific
• Business storytelling, content and asset development, including writing and editing thought leadership pieces for Visa’s clients and other external audiences (this includes articles, reports, whitepapers, case studies, videos, graphics and social media assets), as well as internal memos, newsletters and internal VCA sites.
• Create content promotion plans to drive awareness and engagement through various internal and external channels in Visa, including visa.com and Visa’s social and digital channels; develop compelling VCA narratives and tailor messages for specific channels and audiences, working in close partnership with our Marketing and Communications teams.
• Content marketing and support for webinars and client events, including designing, managing and measuring email outreach campaigns to internal and external audiences for the VCA team.
• Lead and manage internal communication and engagement, such as monthly newsletters, internal memos, functional townhalls and other updates for the VCA AP team.
• Strengthen Visa Consulting & Analytics employee value proposition and positioning to attract talent in the AP market, including developing collateral and getting involved in communications related to recruitment events, culture, training and onboarding for the VCA employee community.
• Program management, including measuring and tracking results and progress for communications and business objectives.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• The Project Manager is responsible for the delivery of infrastructure projects supporting the business and project team.
• Owns the project schedules, resources planning, providing project update, manage project risks and issues.
• Manage the complete project phases from initiation to closing. Accountable to meet the project schedule and owns the project budgets.
• Responsible for the IT cost estimates based on the project deliverables.
• Manage the procurement process to order the IT bill of materials and adhering to the procurement processes.
• Lead the RFQ or RFP as required.
• Identify any risks and issues that may impact timeline, deliverables and develop, communicate, and implement migration plan(s) and corrective actions.
• Submit weekly project status report.
• Regular team status meetings and stakeholders’ meetings. Communicate with appropriate reports.
• Experience in steering and controlling, planning, facilitation and documentation.
• Create project lesson learned and establish project best practices to improve future projects.
• Manage the IT Infrastructure project deliveries for below, or any assign project tasks.
• Offices renovations.
• Hotels renovations.
• Attraction enhancement works or new build.

Requirement:

• Bachelor Degree in Information Technology.
• 5 years’ experience in project management and/or consulting experience.
• 2 years project management experience in Network infrastructure upgrade/integration including IT cabling installation with proven technical management knowledge.
• Have at least one External Project Management Certification.
• The basis for all Project Managers must have knowledge of Project Management Methodology. Project Manager External.
• Minimal CAPM (Certified associate in project management) or 5 years project management experience.
• Certified PMP (Project Management Professional)
• 3 years’ experience on network switches and Wireless AP implementation.
• 3 years of IT structure cabling experience with knowledge to lead cabling design.
• Construction site experience and comfortable to perform site progress checks.
• Understand Construction management methods for both real estate building and IT construction.

• Expertly manage a portfolio of accounts, developing relationships, managing stakeholders, and identifying advocates
• Coordinate a swift and smooth onboarding, implementation, and go-live experience for new customers in collaboration with New Business Sales and Solutions
• Identify/track adoption and growth opportunities within existing clients
• Organise monthly/quarterly reviews with customers to minimise friction and churn risk
• Work with Account Managers to identify upsell and renewal opportunities
• Identifying and leading strategic initiatives within the team to improve ways of working, training, customer escalations and revenue execution
• Cross functional collaboration within the organization to continually enhance and improve communication, processes, and product positioning
• Represent the customer internally as a stakeholder for the product, marketing, and other internal teams in order to ensure customers are always central to what we do
• Anticipate customer requirements and challenges, work towards a (re)solution by acting on data-driven insights and strategic knowledge
• Help identify patterns for success and best practices within a portfolio, to improve processes and prioritise activities

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Team Summary

We are seeking a passionate, collaborative, and strategic Inclusion & Diversity (I&D) Manager who wants to make a sustainable impact in our talent and business strategy. You will support the Head of I&D and work with a variety of internal and external partners, including business leaders, HR partners, I&D champions, ERG Leaders, and Corporate Communications, to deliver tangible I&D results. You will influence the uptake and implementation of data-driven solutions that drive improvement in I&D and have a direct impact on the way we recruit, develop, retain, and engage all our employees.

If you enjoy strategic planning, influencing, and delivering transformative change, please get in touch today:

What an I&D Manager does at Visa:

• Lead and implement components of the I&D strategy in partnership with the regional I&D Director.
• Inspire and motivate colleagues across the AP region to be active advocates and champions for I&D.
• Collaborate with talent acquisition, talent management, people business partnering, and regional leadership to build inclusive practices across the organization and employee lifecycle.
• Identify and address systemic biases in existing policies, processes, and systems, working with the wider People team.
• Partner with Visa University to ensure I&D training and content are fit for purpose and facilitate sessions where appropriate.
• Promote I&D learning and development across Visa in AP.
• Support the growth and development of regional employee networks.
• Manage the annual ERG planning process and monthly connects with ERG leads.
• Bridge gaps between ERG activities and business initiatives.
• Consult and advise on ERG campaigns and initiatives to ensure alignment with the I&D and business strategy.
• Provide strategic advice to functions to build diverse and inclusive teams.
• Leverage data and metrics to inform our approach, communicate priorities, and measure progress.
• Manage vendor contracts and payments process for I&D.

Why this is important to Visa

Universal acceptance for everyone, everywhere is at the heart of our company. We promote diversity of thought, culture and background that connects the entire Visa family.

Business Development & Sales:

• Proactively prospect, identify, and target potential Canopy clients through various channels, including personal network, cold outreach, partnerships and referrals and bring them to a close
• Attend relevant business networking events and conferences where Canopy’s clientele will be at, engaging in new conversations with potential Canopy clients to expand our footprint within the wealth management tech sector.
• Canopy's clientele are Family Offices, Wealthy Families / Individuals, Wealth Managers, External / Independent Asset Managers, Private Bankers, Trustees, Fiduciaries
• Effectively manage and update the sales pipeline. Accurately forecast sales revenue and provide regular reports on sales performance and progress towards targets.
• Identify growth opportunities and areas for improvement in the sales process

Client Segmentation/ Market Research:

• Build a deep understanding of the product, client’s pain points, client journey, target markets, and competing alternatives
• Collaborate with internal teams to ensure a smooth sales process and successful implementation of our solution
• Stay abreast of industry trends and market developments to effectively position our offerings and drive value for clients.
• Any ad hoc project and task as assigned by the management

• Hunter sales; Proven experience in business development, sales, or account management, preferably in the Financial Services/ Wealth Management or FinTech sector
• Understanding of the enterprise software market, particularly within the financial services industry
• Excellent communication and interpersonal skills, with the ability to build rapport and establish credibility with clients
• Instinctually able to connect and engage with a diversity of personalities to advance commercially oriented conversations
• High energy, adaptable, positive, empathetic, with a strong moral compass
• Fluent proficiency in Mandarin and business proficiency in English is preferred to liaise with stakeholders both in China and globally.

• Ability to work in a fast paced, startup team environment
• Strong commercial acumen with a demonstrated ability to drive revenue growth
• Strong customer-facing and presentation skills with the ability to establish credibility with senior financial executives
• Excellent technical skills or ability to quickly learn and communicate technical concepts
• Self-Motivation, the ability to make a high volume of calls and touches, the ability to close, persistence, consistency and great time-management
• Familiarity with the systems development life cycle is advantageous

• Learning and self-development opportunities through online courses and knowledge sharing sessions
• Medical Benefits (Inpatient, Outpatient (GP & SP), Dental, GPA)
• Life Insurance and AD&D coverage
• Team lunches and social events
• Be part of a globally distributed team of high-performing individuals
• Opportunity to work closely with senior stakeholders and
• Positive environment, attractive incentive structure OTE

Key Responsibilities

Recruitment and Staffing

• Manage the recruitment process, including job postings, candidate screening, interviewing, and onboarding of new employees.
• Develop and maintain a talent pipeline for future staffing needs.

Employee Relations

• Foster a positive working environment by addressing employee concerns and facilitating conflict resolution.
• Implement and oversee employee engagement initiatives to enhance job satisfaction and retention.

Performance Management

• Develop and implement performance appraisal systems to evaluate employee performance.
• Provide guidance and support to Pastors and Ministry Heads in conducting performance reviews and setting development goals.

Training and Development

• Identify training needs and organize professional development programs for staff.
• Encourage continuous learning and development aligned with the church's mission and values.

Compensation and Benefits

• Oversee the administration of employee compensation and benefits programs.
• Ensure compliance with legal and regulatory requirements regarding employee compensation.

Policy Development and Compliance

• Develop and update HR policies and procedures in line with best practices and legal requirements.
• Ensure compliance with employment laws and church policies.

HR Administration

• Maintain accurate employee records and manage HR-related documentation.
• Utilize HR information systems for efficient data management and reporting.
• Manage payroll and salary increments and bonuses for staff.

Qualifications

• Preferably Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience in a human resource management role, preferably within a non-profit or religious organization.
• Strong interpersonal and communication skills, with the ability to influence and negotiate effectively.
• Knowledge of employment laws and HR best practices.
• Ability to handle sensitive and confidential information with discretion.

This job scope is designed to align with the mission and operational needs of Bartley Christian Church, ensuring that the HR Manager can effectively support the church's staff and organizational goals.

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Crypto Operations Manager

The Crypto Operations Manager/Assistant Manager will manage the day-to-day crypto operations and the crypto operations specialists team. Responsibilities include driving operational process improvements, reducing operational risk, managing venue relationships, people management, and overseeing daily reconciliation and settlement work. The Crypto Operations Manager/Assistant Manager will be part of the Operations organization.

Responsibilities

• Oversee day-to-day cryptocurrency operations, including fiat and cryptocurrency settlement and reconciliation with our venues
• Identify & manage initiatives to improve operational processes and reduce operational risk
• Monitor operational and risk metrics and escalate potential issues or anomalies
• Support new crypto initiatives from an operational, risk, and compliance perspective
• Partner with our customer service team and marketing team to continuously improve crypto related customer communications
• Maintain and evolve operating procedures to complement compliance written supervisory procedures and assist compliance team with license uplift
• Partner with treasury, operations, and risk teams to manage liquidity and minimize crypto risk
• Coordinate with product team to enhance system/platform to ensure customers receive exceptional execution quality with venues and to improve operational efficiency.
• Support and work with team members with other Financial Products

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

• 3+ years operational and risk experience, ideally in a broker dealer or crypto related context
• Extensive experience creating, deploying, and automating operational systems and processes
• Having blockchain or cryptocurrency knowledge or experience is preferred
• Ability to work with engineering and data for reporting and tooling
• People management experience
• Strong written and verbal communication skills
• English speaking and Fluency in Mandarin is an added advantage

About Us:

At BYD Singapore, we're driving the future of sustainable transportation with cutting-edge electric vehicles that combine advanced technology, stylish design, and unmatched performance. As a fast-growing company committed to reducing carbon footprints and revolutionizing the automotive industry, we’re looking for a dynamic Product & Sales Planning Manager to join our team and help accelerate our brand’s growth.

Roles & Responsibilities:

Reports directly to the Managing Director to oversee the sales' portfolio and responsible for substantial growth of EV in Singapore.

1. Define strategies branding position, market segment and action plan.
2. Planning product line-up and unique selling points (USP) of all car models.
3. Monitor market conditions, analyse competitor strategies activities and products, and define clear action plan to enhance the market position and sales performance.
4. Prepare yearly target and sales plan (yearly and periodic forecast).
5. Work closely with distributor and customer to grow sales pipeline and to develop marketing and CRM activities for BYD passenger vehicles.
6. Develop products and enhance competitiveness through effective pricing, specification management, and targeted communication in the respective markets.
7. To liaise with other departments of BYD group to ensure synergy and alignment between sales and other functions scope.
8. Other duties as assigned by the Managing Director.

Job Requirements:

1. Bachelor's degree in business, Marketing or other related field.
2. Minimum 5 years of relevant experience in product planning, sales strategy or similar role in the Automotive industry.
3. Deep understand of Automotive and the EV markets and brand.
4. Proficient in data analysis and market research to perform strategies decisions.
5. Posses valid class 3 driving license.
6. Good command in Mandarin and English in order to liaise with China HQ colleague.

Primary Objectives;

• Acquire new Middle Market Enterprise (MME) customers & deepen relationships with existing customers. Manages a portfolio of borrowing & non-borrowing customers to grow both Loan AUM and Deposit AUM, and to generate increased revenue for the bank
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.

Key Responsibilities;

• Acquire new MME customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan
  recognition & implement appropriate strategies to prevent or minimize loan default or
  NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
• Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet.

[PICO GROUP, PICO ART INTERNATIONAL] a leading global player in the creation of immersive and engaging experiences. With a strong presence in 34 cities, we specialize in exhibitions, events, conferences, and experiential marketing. Our commitment to excellence and innovation has made us a trusted partner for brands seeking to create impactful experiences.

Learn more about PICO GROUP at: https://www.pico.com/en/

Pico LinkedIn Page: https://www.linkedin.com/company/pico-singapore

Experience-Led, Digital-First thinking and capabilities matter more than ever in today’s fast-changing world. At Pico, we merge experiential, communication and technological talent to create extraordinary experiences and powerful activations engineered for superior results, engaging target audiences everywhere. We call it Total Brand Activation.

Position Overview:

We are seeking a dynamic and results-driven Sponsorship & Events Manager to lead our efforts in securing sponsorships and managing IP-themed events. The ideal candidate will have a strong background in event management and sponsorship sales, with a passion for intellectual property (IP) and themed experiences. This role will involve working closely with various stakeholders to ensure the successful planning, execution, and profitability of our events.

Key Responsibilities

Sponsorship Acquisition

• Develop and implement sponsorship strategies to secure funding and support for IP-themed events.
• Identify and approach potential sponsors, presenting compelling proposals to secure sponsorship deals.
• Maintain and build relationships with existing and potential sponsors to ensure long-term partnerships.

Event Planning and Management

• Oversee the planning and execution of IP-themed events from concept to completion.
• Coordinate with internal teams, vendors, and partners to ensure all event elements are aligned and executed smoothly.
• Develop event timelines, budgets, and logistics plans, ensuring adherence to all deadlines and financial constraints.

Client and Stakeholder Management

• Act as the primary point of contact for sponsors, clients, and partners.
• Ensure clear and consistent communication, providing regular updates and reports on event progress and sponsorship status.
• Address and resolve any issues or concerns that arise during the planning and execution phases.

Marketing and Promotion

• Collaborate with the marketing team to create promotional materials and campaigns to drive attendance and engagement for events.
• Utilize various marketing channels to maximize event visibility and sponsorship value.

Performance Analysis and Reporting

• Track and analyze event performance metrics and sponsorship ROI.
• Prepare post-event reports detailing successes, challenges, and areas for improvement.
• Provide actionable insights and recommendations for future events.

Requirements:

• Bachelor’s degree in marketing, Business, Event Management, or a related field.
• Minimum of 5 years of experience in event management and sponsorship sales, preferably in the IP-themed events industry.
• Proven track record of securing sponsorships and managing successful events.
• Strong network of industry contacts and relationships with potential sponsors.
• Excellent communication, negotiation, and presentation skills.
• Strong organizational and project management abilities, with the capacity to handle multiple projects simultaneously.
• Creative and strategic thinker with a passion for innovation and excellence in event execution.

We are seeking a well qualified candidate to join us as a Contracts Manager

The Contracts Manager is responsible for preparing, negotiating, processing and recording business contracts, service agreements and insurances on behalf of NEON. Duties include researching contract terms, alerting parties to renewals or extensions, tracking of all communications and accounts.

Job summary responsibilities:

• Craft, evaluate, negotiate, and execute a wide variety of different contracts covering a range of projects / transactions
• Create and maintain relationships with vendors and serve as the singular point of contact for matters concerning contracts
• Maintain records for correspondence and documentation in relation to established contracts and those in progress
• Communication and present info to stakeholders about all contract-related matters
• Monitor contractors and move forward with close-out, extension, or renewal
• Resolve any contract-related issues that may arise with stakeholders
• Support Creative and Production in the development of project contracts and service agreements focusing on schedule, scope of work, terms and conditions, payment terms, etc

To succeed in your role, you will need:

• Strong Negotiation, interpersonal and organisational skills
• Proven Planning and Coordination skills
• Driven problem solver, always looking for the most efficient and cost-effective solution
• Must be able to take control and be accountable
• Good Communication skills, including fluency in spoken and written English
• Ability to work independently, take initiative, set priorities and support company objectives
• Good understanding of Contract Management, Cost Control and Administration

Requirements

• Diploma/Degree in Contract Management or equivalent with at least 5 years' relevant working experience
• Preferably Executives specialising in contract labour, operations contract and service agreement
• Prior experience with in paralegal services and project management will be an added advantage

• Contribute to the development of the corporate strategy and lead strategy development in all operations to ensure achieves its short and long-term objectives.

• Prepare and present comprehensive annual operating budgets with year on year revenue growth for management approval and manage organisation’ resources within budget guidelines and to set policies in accordance with China's laws and regulations.

• Manage and control all operational budgets to ensure all the resources required to meet its objectives within agreed financial parameters and to maintain the financial strength.

• Oversee and control all internal operational employees to ensure that they are appropriately motivated and trained and carry out their responsibilities to the required standard.

• Provide leadership in guiding the overall expansion and development of the business entities locally and support International operations.

• Responsible for growing the business in line with agreed annual business plans and key performance targets.

Qualifications & Experience

• Candidate must possess at least Professional Degree, Master’s Degree, Masters of Business Administration

• Must be a current operational executive (COO, CEO, President, GM, MD, etc.)

• Must have around 10+ years of working experience, with at least 5 years of experience in China

• Demonstrated entrepreneurial drive with excellent business acumen including financial management, personnel administration, and regulatory compliance

• Experienced and efficient leader with exemplary work ethics and excellent collaboration and people skills with proven ability to build a strong management team

This position reports to the Director(s) and interfaces with Chief Technical Officer. Organisation Black Raisins Pte Ltd is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Individual to be involved in:

1. Support operations within the production team by setting up machinery for production work.

2. Liaise with stakeholders for research output and development.

3. Contribute to continuous product improvement.

4. Mitigate and control product issues.

Technical skills and competencies:

1. Active participation in strategic planning process, including developing goals, objectives and processes.

2. Identify opportunities for continuous improvement projects.

3. Innovate and change current industry practices to create business opportunities. 4.Perform required test correlations, evaluations, and test characterisation on new products.

Duration: 6 months

We are seeking a Digital Product Manager to lead the strategy and development of innovative data products, such as dashboards and data panels. The successful candidate will develop and maintain a product roadmap aligned with business goals, guide the entire product lifecycle, and collaborate with cross-functional teams to deliver high-quality releases. The role involves active engagement with stakeholders, providing regular updates and ensuring that product strategies are clearly communicated and executed effectively.

Key Responsibilities:

Product Strategy & Roadmap:

• Conduct market research and competitive analysis to identify opportunities for innovation.
• Design and execute the data product (such as dashboards and data panel) strategy in alignment with company goals.
• Develop and maintain a product roadmap prioritizing initiatives based on business value, user needs, and market trends.

Product Development:

• Write detailed product requirements document to guide the development process.
• Lead the end-to-end product development lifecycle, including requirement gathering, feature definition, design, and testing.
• Collaborate with data engineer, data architecture, design, and data analyst to ensure timely and high-quality product releases.

Cross-functional Leadership:

• Work closely with users to develop product strategies and launch plans.
• Provide clear communication and updates to stakeholders throughout the product lifecycle.

How you can stand out:

• Bachelor's degree in Business, Computer Science, Data Science, or related field.
• 3+ years in product management, particularly in digital or data-driven products.
• Experience in market research, competitive analysis, and managing product lifecycles.
• Understanding of data analytics, data engineering, and writing PRDs.
• Familiarity with tools like JIRA and Confluence.
• Strong cross-functional leadership and communication skills.
• Ability to work closely with users and translate needs into product plans.
• Experience developing product roadmaps aligned with business goals and market trends.

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and exciting start-up spirit;
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive welfare benefits and developmental opportunities such as training and mentoring.

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Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

About Us

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognizing individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

Responsibilities

• Support the Supply Chain BCA process within designated regions
• Write BCA summaries to ensure that the risks and rewards of the project have been appropriately assessed and represented
• To make recommendations on whether the proposed BCA should be Approved, Rejected or Deferred to the regional PRBs
• Maintain the BCA database (ensure all necessary approvals for a BCA are in place, project pipeline is up to date, access rights implemented, etc.)
• Build effective business partnerships with Regional project teams and the wider Investment Controlling team.
• Ensure alignment to, and support governance of, strategic initiatives that are intrinsically linked to Investment Controlling processes
• Actively participate in transfer of knowledge, lessons learned and best practice across regions. Driving continuous improvement within the function and business

Requirements

• Ability to drive and align to strategy
• Ability to work effectively with senior management
• Ability to work across cultures, regions and functions
• Finance and Controlling background (desirable)
• Supply Chain experience and knowledge of the operations (preferable)
• Experience with customer negotiations an experience in a number of Sectors, Products or countries would be beneficial

Job Description:

• To be the key person in Risk applications Software/Hardware installations needed for new projects (eg GSOC), Tech Refresh, Patching, Performance tuning, DR testing and all other infra structure related activities.
• Develop, review and update technical delivery project plans, runbooks and manage the required resources, budgets and time-frames.
• Provide leadership for the technology applications & platforms owned by the Risk Team.
• Participate and contribute in the data, design and solution discussions with vendor and user groups.
• Work and closely coordinate with other technical teams (infra/network/storage/DB/Security) to deliver results within agreed parameters
• Identify and raise risks and issues affecting the project and proactively managing them, with timely escalation to relevant parties where necessary.
• Manage relationships across all business stakeholders and with external parties including vendor teams to ensure timely delivery of assigned activities.
• Ensure work deliverables are compliant with bank policies and regulatory requirements

Key Requirements:

• Technical Development/Delivery Manager with more than 6 years of relevant experience in financial services industry, and preferably have managed teams
• Strong Technical & hands-on experience/knowledge in the infra/connections/network and can engage our infra team to build new servers/connectivity as part of key deliverables in SDLC/Agile methodologies
• In depth experience in operating systems (Unix, Linux, Windows) & Middleware (Weblogic, MQ, IIS, WebSphere, Tomcat, Connect Direct, SFTP)
• Strong knowledge on server hardware in VM and Physical server environments & Application Infrastructure Service Delivery.
• Key Technical Skills Required: Unix, Linux, VM, VMcenter, Windows Server 2012/2016, Weblogic, MQ, PowerShell Scripting, Power BI, IIS, Networking, Cloud, Connect Direct, SSL, SFTP, Control-M, Aldon, GitHub, bitbucket, Jenkins, Java, Oracle, Maria DB, SQL Server Performance tuning, Python , Citrix, WebSphere, Tosca, Querysurge, OBIEE, Ryby-on-Rails,Twitter Bootstrap3, Java with Spring Boot/Apache Tomcat

As part of the HR Planning team, the successful candidate will be involved in Compensation & Benefits, workforce planning and budgeting, HR policy review, Industrial Relations, including negotiations with the union, manpower analytics and statutory reporting.

Key Responsibilities

The scope of responsibilities Includes the following:

• This role will cover both compensation & benefits review but the ideal candidate must have a strong background and experience handling annual compensation review exercise
• In the area of employee benefits, the candidate will need to ensure these are relevant and competitive, with particular emphasis on the review of medical benefits and medical service providers
• Industrial Relations, which involves regular dialogue with the union and be part of the team that handles negotiations
• Employee communications involving all HR matters
• Manage statutory reporting
• As part of the HR Planning team, the successful candidate will also be involved in all major projects handled by the team

Required Qualifications

• Degree in Business or HR Management
• 3 to 5 years’ HR experience, preferably in a Compensation role

Required Competencies / Skills / Knowledge

• Must be a team player with good interpersonal skills
• Systematic with an eye for details
• Excellent working knowledge of MS Office software, especially in Excel
• Prior working knowledge on SAP SuccessFactors will be an advantage
• Strong communication skills both written and verbal

Job Description & Requirements

Responsibilities:

· Develop comprehensive project plans, including timelines, budgets, and resource allocation.

· Coordinate with internal teams and external contractors to ensure efficient project execution.

· Monitor project progress, manage and update master program.

· Prepare and submit progress claims, VOs.

· Liaise with site staff, supervisors, foremen, and suppliers.

· Apply mechanical and electrical engineering knowledge to address project challenges.

· Review and approve technical designs, ensuring compliance with industry standards and regulations.

· Collaborate with engineers and technicians to troubleshoot and resolve technical issues.

· Establish and maintain effective communication channels with clients, contractors, and internal teams.

· Provide regular project updates, addressing any concerns or changes promptly.

· Foster positive relationships to enhance client satisfaction and project success.

· Conduct regular inspections and audits to uphold quality standards throughout the project lifecycle.

Qualifications:

· Bachelor's degree in Mechanical or Electrical Engineering.

· > 3 years experience as a Project Manager, with a focus on both mechanical and electrical projects.

· Strong technical background with the ability to understand and interpret engineering drawings and specifications.

· Excellent organizational and multitasking skills.

· Effective communication and interpersonal abilities.

· Proficient in project management tools and software.

[PICO GROUP, MP INTERNATIONAL] specialises in organising exhibitions, conferences and special events. Headquartered in Singapore with offices across Asia and Europe, it has organised and managed over 1,000 events on a national, regional and international level over the past 25 years.

Learn more about MP International at: https://www.mpinetwork.com/

MP International LinkedIn Page: https://www.linkedin.com/company/mp-international-pte-ltd/

Leveraging on the international network of its parent company Pico, it has expanded into key Asian cities and Europe as part of its move to better serve an international clientele.

The group’s philosophy is to deliver events that make its partners and clients stand out in a competitive marketplace. Its strong understanding of the cultures, business philosophies and practices of both the East and the West allows the people it works with to integrate into any market and region seamlessly.

It has in-depth understanding of the cultures and local business practices in the region. Its partners, clients and associates are able to ‘plug and play’ in a region that presents boundless business opportunities. It has been able to add value to partnerships, spinning off successful ventures.

The group’s specialists in exhibition and conference services, project management, marketing communications and visitor promotion are passionate about delivering the best event experience. Its knowledge areas include: cleaning and hygiene; fashion, garment and textile making, food and beverage, furniture, hospitality, info-communications, medical, power, technology, sports and fitness, and transport.

Summary:

We are seeking a highly motivated and experienced Project Manager to join our dynamic Project Management Team. The Project Manager will be responsible for overseeing the planning, execution, and successful delivery of assigned projects within budget, timeline, and quality parameters. The ideal candidate will possess strong leadership abilities, exceptional organizational skills, and a proven track record of managing complex projects in the events industry.

Roles & Responsibilities:

• Lead the end-to-end project management process for assigned events, exhibitions, or conferences from conceptualization to post-event evaluation.
• Develop project plans, timelines, and budgets in collaboration with internal stakeholders and clients, ensuring alignment with objectives and expectations.
• Coordinate with cross-functional teams including production, logistics, marketing, and creative to ensure seamless execution of project deliverables.
• Serve as the primary point of contact for clients, providing regular updates, addressing inquiries, and managing expectations throughout the project lifecycle.
• Conduct risk assessments and implement mitigation strategies to minimize project disruptions and ensure adherence to deadlines.
• Monitor project progress, identify deviations from the plan, and implement corrective actions as necessary to keep the project on track.
• Facilitate post-event debriefs and conduct thorough evaluations to assess project performance, identify areas for improvement, and capture lessons learned.
• Stay abreast of industry trends, emerging technologies, and best practices in event management to drive innovation and continuous improvement.

Requirements:

• Bachelor’s degree in business administration, Project Management, Event Management, or related field. PMP certification is a plus.
• Minimum of 5 years of experience in project management, preferably in events, exhibitions, or related industries.
• Proven track record of successfully managing multiple projects simultaneously from initiation to closure.
• Strong leadership skills with the ability to motivate and inspire cross-functional teams.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to thrive in a fast-paced, deadline-driven environment.

ROLE: ASSISTANT ACCOUNT MANAGER, CLIENT ENGAGEMENT

LOCATION: SINGAPORE

EMPLOYMENT TYPE: FULL-TIME

REPORTING TO: ACCOUNT DIRECTOR, CLIENT ENGAGEMENT

[PICO GROUP, PICO ART INTERNATIONAL] a leading global player in the creation of immersive and engaging experiences. With a strong presence in 34 cities, we specialize in exhibitions, events, conferences, and experiential marketing. Our commitment to excellence and innovation has made us a trusted partner for brands seeking to create impactful experiences.

Learn more about PICO GROUP at: https://www.pico.com/en/

Pico LinkedIn Page: https://www.linkedin.com/company/pico-singapore

Experience-Led, Digital-First thinking and capabilities matter more than ever in today’s fast-changing world. At Pico, we merge experiential, communication and technological talent to create extraordinary experiences and powerful activations engineered for superior results, engaging target audiences everywhere. We call it Total Brand Activation.

SUMMARY:

The Assistant Account Manager, Client Engagement will play a crucial role in driving revenue growth and expanding our client base within the events and exhibitions industry.

Responsible for managing client relationships and ensuring the successful delivery of events. Working closely with clients to understand their needs and translate them into unforgettable experiences. This role requires a dynamic individual with strong project management skills, a keen eye for detail, and the ability to foster long-term relationships with clients.

ROLE & RESPONSIBILITIES:

• Identifying and pursuing new business opportunities aligned to Pico’s broad service capabilities in events, exhibitions, retail, experiential marketing, content, and technology.
• Lead pitches and proposal development. Includes working with the relevant team and producers to pull together the required Specialist Services to develop the proposal.
• Competent in leading client’s strategies and to identify client’s needs and to create strategies to meet those needs.
• Grow the business both locally and regionally through a strategic account management approach and look to continuously improve the planning and execution of activities planned by our clients.
• Key responsibility is to establish and maintain relationships with identified clients, both new and existing. Hosting of regular POV meetings with the client to share insights and extend the value creation will be expected of you.
• Forge relationships with new clients and strengthen those with existing clients through the implementation of communication plans, thus creating strong visibility to the strategic support that is provided.

REQUIREMENTS:

• Min Diploma with at least 3 years of relevant working experience.
• Ability to effectively engage with professionals from client side, as well as understand, navigates, and manages complex, hierarchical corporate clients.
• Exposure on different types of projects such as events, multi-media, online, interactive, direct marketing and social media, etc.
• Ability to effectively manage project teams assembled from different business units within a large corporate agency.

Position Overview: We are looking for a highly motivated Amazon Global Marketplace Manager to join our team. This role is perfect for someone with strong management skills, is detail-oriented, and has robust understanding of Amazon's marketplaces across North America, Europe and Japan, with a passion for e-commerce. As an Amazon Global Marketplace Manager, you will oversee the day-to-day operations of our Amazon stores worldwide, leading our in-house Amazon Marketplace team with your industry knowledge to ensure smooth and efficient execution of e-commerce activities. Your will guide the team to tackle complex challenges faced in the Amazon marketplaces, optimise product listings, inventory management and forecasting, FBM order fulfilment, customer service experience, and drive performance metrics. The ideal candidate will have a deep understanding of Amazon Seller Central, has experience in managing an omnichannel e-commerce business, is self-driven with experience leading a growing team of 5, comfortable with cross-departmental collaboration, and has a strategic mind to achieve growth with a data-driven approach.

Key Responsibilities:

Global Amazon Marketplace Operations:

Proven track record in managing all aspects of Amazon marketplace across multiple regions, with success in resolving issues that arise from global listings.

Team Management and Cross-Department Collaboration:

Lead a team of 5-7 people and work closely with the Marketing, Creatives, and Supply Chain departments to align Amazon strategies with overall business objectives. Provide recommendations on product pricing, and promotional strategies based on data insights.

Strategic Planning for Amazon Marketplace Growth and Defence:

Build a roadmap for each region to acquire traffic beyond traditional advertising and promotions on and off Amazon, and defend our product listings.

Store and Listing Optimization:

Lead the optimization of product listings and Amazon stores, ensuring titles, bullets, keywords and product descriptions are optimized for search visibility and sales conversion. Oversee the team’s day-to-day operations in ensuring product listings are reflecting as intended.

Inventory & Supply Chain Management:

Oversee FBA and FBM operations, including inbound shipments and stock replenishments. Maintain optimal FBA inventory levels to reduce overstock and understock issues, and clear slow-moving stock.

Performance Analysis & Reporting:

Track key performance indicators (KPIs) such as sales, conversion rates, ROI, and advertising metrics. Conduct regular analysis with the team to improve sales performance and reduce unnecessary spending.

Advertising & Marketing:

Guide our Amazon Ads Specialist to manage and optimize Amazon PPC campaigns and other promotional tools to drive traffic and maximize sales. Collaborate with the marketing team to create promotional strategies and run deals, discounts, and campaigns.

Compliance & Policies:

Ensure compliance with Amazon’s rules, regulations, and policies to prevent account suspension and maintain high seller ratings. Stay updated on changes in Amazon policies and marketplace trends.

Qualifications:

Education: Bachelor’s Degree in Business, Marketing, E-commerce, or related fields.

Experience: Minimum of 5 years of experience managing Amazon global accounts.

Technical Skills: Proficiency in Flat Files and Excel, familiarity with Amazon product listings’ best practices and pricing mechanics.

Communication: Excellent verbal and written communication skills. Ability to manage external and internal stakeholders effectively.

Problem-Solving: Strong analytical and problem-solving skills with a data-driven mindset.

Team Management: Comfortable leading and guiding the Amazon Marketplace team in-person and remotely with clear task delegation and follow-ups.

Attention to Detail: Keen attention to operational details, diligently tracking the team’s progress and performance to ensure seamless efficiency across all aspects, from inventory management to product listings and campaigns.

Other Preferred Requirements:

Experience in managing all Amazon marketplaces (North America, Europe and Asia).

Experience in enhancing product listings, particularly in improving main images and A+ content with a focus on visual and emotional appeal to drive conversion.

Has expertise on onsite and offsite traffic acquisition, in addition to advertising and promotions.

Experience with FBA inventory management, including forecasting and quantity optimization.

Excellent data interpretation skills, able to identify problems from data and provide solutions.

Familiarity with using Amazon Strategic Account Services, including raising urgent tickets when needed

(6 Months Maternity Cover)

Lead and drive strategic priorities of Total Rewards including enhancing organizational efficiency, digitalizing work processes as well as planning, designing and implementing a comprehensive total rewards strategy, policies and programmes for the Company. Lead and ensure the Company’s reward strategy is implemented effectively and within established budgets as well as in compliance with relevant regulations, laws and employment standards.

Responsibilities:

• Drive Total Rewards processes including annual salary review and performance bonus planning, benefits renewal & management, budget exercises, new benefits development and vendor management
• Monitor, review, benchmark and update Total Rewards policies to ensure they are aligned to Company strategic priorities as well as external market trends
• Review compensation and benefits programs to ensure that they are current, competitive and in compliance with statutory requirements
• Drive automation and digitalization of Total Rewards processes
• Lead job evaluations and conduct salary benchmarking exercise to ensure competitiveness; conduct benefits cost and utilisation analysis to support recommendations
• Oversee any other employee related benefits plans
• Responsible for global mobility, international assignment and expatriate management on statutory matters
• Lead Total Rewards projects and support in activities for which operational support is required eg collective agreement, statutory reportings, relevant audits/inspections
• Participate in Total Rewards networks and keep up with Total Rewards trends and evolutions in the FMCG industry

Requirements:

• Bachelor's Degree in any discipline
• Minimum 10 years’ working experience in similar capacity, with experience in Total Rewards and multiple HR functions
• Experience in designing and/or implementing HR programs within a large business unit
• Experience in a fast paced and complex environment
• Ability to manage operational processes and be a strategic partner to the Total Rewards business partner at the same time
• Strong leadership traits
• Customer service centric, good consultancy skills with demonstrated ability to communicate at all levels in the organization
• Excellent stakeholder management and influencing skills
• Ability to manage multiple priorities utilizing strong organizational skills
• Good project management and attention to detail
• Excellent quantitative and qualitative analytical skills and logical reasoning
• Strong and effective verbal and written communication skill
• Good interpersonal and communication skills

We regret to inform only shortlisted candidates will be notified.

Remuneration will commensurate with experience and education.

Duty Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Provide management presence by assisting colleagues in handling feedback 
• Provide department orientation and training of the hotel service standards, procedures and programs 
• Control availability of rooms and action accordingly 
• Colleague management at the Front Desk including rostering, performance management, OJT training, developing, counseling, guiding, discipline, feedback, evaluate and supporting colleague at the desks 
• Liaison between Front Office departments and rest of hotel for effective guest experience
• Lead the Front Office team to personalize the guest arrival/departure experience 
• Be involved in the arrival, rooming, and departure of key/VIP guests
• Ensure guest arrival and departure procedures are completed as defined in the hotels’ standards and operating procedures and LQA standards
• Handle guest feedbacks and determine appropriate actions to ensure its meet or exceed guests’ expectations
• Presence in the Front Office and lobby area at critical guest flow time
• Conduct daily briefings presenting business issues and hotel information 
• Co-ordinate full house activities, handle pledge relocates by sending and welcoming guest back
• Ensure safety, health, security and loss control policies and procedures at the desk are in compliance
• Conduct Night Audit process for the hotel 
• Ensure strict compliance of the Credit Card Privacy – PCI
• Ensure strict compliance to the Cash Float SOP
• Provide direction and leadership to the HEAT Team and if needed, call for evacuation of guests, colleagues external parties in the hotel from areas threatened by fire, flood, bomb threats or civil disturbance
• Responsible to enhance skills of colleagues and team leader in various aspects of operations by constantly monitoring their performance levels
• Vigilant in regard to in-house credit matters and act upon any discrepancies 
• Support individual team members to achieve personal & professional goals