Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Monday to Thursday: 9am to 6.15pm | Friday: 9am to 6pm | One Saturday Per Month: 9am to 1pm

Job Description:

This is a full time role for a Sales Coordinator (Car Insurance) located in Alexandra Road. Our client is one of the leading automotive industries in Singapore and you will be responsible for assisting the Insurance Operations Manager with administrative tasks related to motor and general insurance. Responsibilities include liaising with insurance companies, customers, and coordinating new or renewal quotations. The role also covers handling insurance sales in the showroom and managing insurance renewals from the existing customer database. Key duties include processing insurance documentation, maintaining ethical business practices, and ensuring both customer and company needs are met. Additional ad-hoc duties may be assigned as required.

Qualifications:

• Minimum GCE 'O' level cert and above
• Certificate in General Insurance (BCP.Comgi,PGi) will have an added advantage.
• At least 2 year(s) of working experience in the related field is required for this position

• Develop and Execute Online Marketing Strategies: Plan, implement, and manage strategies to enhance the company's market position.
• Maintain Website and Social Media Relevance: Ensure updates and relevancy for the website, social media platforms, and all marketing-related materials, integrating with offline marketing events and e-commerce platforms.
• Create and Manage Visual Content: Update, create, and conduct video or photoshoots; design and post content for official social media channels.
• Manage Social Media Content: Oversee all published content (images, videos, written posts) on platforms like Facebook, Instagram, and TikTok; monitor sales conversions and respond to social media comments in a timely manner.
• Implement SEO Strategies: Apply SEO techniques and review website performance using Google Analytics and tracking parameters.
• Source and Manage KOL Influencers: Identify and manage Key Opinion Leaders (KOLs) for advertorials and marketing campaigns.
• Ensure Timely Social Media Updates: Maintain a schedule for regular and effective social media postings.
• Execute Marketing Plans Within Budget: Implement marketing strategies in alignment with the budget, ensuring effectiveness and efficiency.
• Handle Ad-Hoc Projects: Assist with various additional tasks and projects as assigned.

Qualifications:

• Bachelor's Degree in Marketing, Communications or a related field.
• Proven experience in marketing, preferably in Healthcare sector.
• Strong understanding of social media platforms, trends and best practices.
• Strong project management skills and the ability to manage multiple campaigns at a time.
• Creative and has the ability to problem solve and develop innovative marketing strategies.
• Excellent communication and interpersonal skills to work effectively with cross functional teams.

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Part Time - Weekdays 10-7pm and/or Saturdays/Sundays 11.30am-6pm

Core Responsibilities

• Assisting customers at our showroom to make purchases for our products
• Introducing our products in the showroom to customers
• Assisting in the management of showroom operations
• Assisting in social media marketing and other web based marketing efforts
• Providing seamless, omni-channel customer service offline and online

Salary pro-rated based on the range $2,000-$3,000 monthly depending on quality of experience

Job Summary

Assist with the planning, creating and implementing TWG Tea marketing plans and campaigns. Work closely with cross-department colleagues and external partners / agencies to deliver effective brand and retail marketing activations across local and international markets.

Primary Relationship

This position reports directly to Global Brand Marketing Manager and be part of the marketing team at headquarters.

Within the organization, this position has primary working relationship with Marketing, Public Relations, Digital, Sales, Design, Warehouse and Operations teams as well as TWG Tea subsidiary and franchise partners worldwide.

Outside the organization, this position will also get to interact with retail malls, partners, media and translation agencies, and any other service providers.

Responsibilities

• Assist in the development and execution of creative marketing plans aligned with global marketing strategy and brand goals
• Develop marketing collaterals and contents for headquarters and adapt to different markets and languages
• Support and execute retail promotions, performance and email marketing, media planning and advertising, consumer events / sponsorship and partnership programme
• Work closely with sales and retail operations team to support local and corporate needs
• Understand and analyze different partners’ needs and creatively strategize to develop market-specific solutions
• Ensure brand consistency across all marketing channels and communications
• Prepare summary of key marketing activation across markets for best practices sharing
• Compile consumer insights, analyze current market trends and propose new marketing opportunities where possible

Requirements

• Minimum of 1-2 years experience in marketing, communications or similar equivalent
• Prior experience working in luxury, retail or F&B sector would be a plus
• Bachelor’s degree in Marketing, Business Management or related fields preferred
• Applicants must be fluent in written and spoken English and Mandarin (to liaise with associates from North Asia markets)
• Meticulous, adaptable, creative thinker who is able to work independently in a fast-paced environment
• Excellent communication, project management and interpersonal skills
• Result-driven and able to work under pressure

Only shortlisted candidates will be notified.

Please upload detailed resume, indicating reasons for leaving, last drawn salary, expected salary and date of availability.

• Answering incoming calls and replying email.
• Assist Technical Sales Manager with paperworks and followup
• Prepares full set document from quotation to invoicing using SAP B1
• Call/text to customer upon their confirmation on appointment.
• Electronic File Management
• Ensuring outstanding orders are cleared within time frame.
• Liaise with Operations for goods readiness & ensure prompt delivery of goods to customers
• Any other ad hoc or admin. duties as requested.

Requirements and skills

• 5 working days per week
• Able to work in a fast-paced environment
• Excellent verbal and communication skills in both English and Mandarin is required, in order to handle inquiries from English and Chinese speaking clients promptly and ensure high levels of client servicing
• Proficient with Microsoft Office, mainly Word & Excel
• Strong communication and time management skills
• Meticulous, Responsible and customer service-oriented person
• Possess a positive working attitude and is able to work in both in team and independently
• Candidates with no experience are also welcome as training will be provided

RUIDE 3R is a startup waste management and recycling company in Singapore backed by a strong industry player from China. We are dedicated to providing comprehensive solutions for various waste streams, including industrial waste, batteries, and hazardous materials. Our mission is to promote sustainability and environmental responsibility through innovative recycling practices and effective waste management.

We are looking for an Operations Manager (Sales and Procurement) who will play a crucial role in enhancing our operational capabilities. This individual will be responsible for overseeing sales strategies and procurement processes to drive efficiency and support our growth objectives. The ideal candidate will have a strong background in operations management, excellent negotiation skills, and a passion for sustainability.

KEY RESPONSIBILITIES

• Manage sales and procurement efforts of the organization
• Manage sales team to identify and pursue and pursue new business opportunities while maintaining strong relationships with existing clients.
• Liaison works and negotations with stakeholders such as factories, suppliers, foreign buyers etc.
  Assist with general invoicing and quotation works
• Assist with management of team of workers in efforts to do waste collection, distribution, allocation, shipping and managing factory equipment
• Identify opportunities to streamline processes and enhance operational efficiency across sales and procurement functions
• Implement best practices and innovative solutions to optimize resource allocation and reduce operational costs
• Ensure all operations adhere to relevant environmental regulations and industry standards

QUALIFICATIONS

• Bachelor’s degree in Business Administration, Supply Chain Management, Environmental Science, or a related field
• Minimum of 2 years of experience in operations, with a focus on sales and procurement within the waste management or recycling industry
• Possess knowledge, experience or existing network to export processed waste materials
• Strong negotiation skills and experience in supplier relationship management
• Familiarity with regulatory compliance and sustainability practices in waste management

RUIDE 3R is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Admin Assis / Sales Coordinator will provide essential support to the sales team and help streamline the sales process. This role involves handling administrative tasks, coordinating sales-related activities, and ensuring that clients' needs are met promptly and efficiently.

The Admin Assis / Sales Coordinator plays a key role in maintaining smooth operations, effective communication, and positive customer relations.

Key Responsibilities:

Sales Support:

• Assist the sales team with preparing sales reports, presentations, and proposals.
• Coordinate and manage all administrative tasks for the sales department, including managing schedules, calendars, and follow-up tasks.
• Prepare sales contracts, quotations, and other necessary documentation for clients

Customer Relationship Management:

• Act as the primary point of contact for customers, responding to inquiries and providing information in a timely and professional manner.
• Maintain and update customer databases, ensuring accurate records of interactions and transactions.
• Monitor customer satisfaction and escalate issues or concerns to the sales team or management.

Order Processing:

• Process orders received from customers, ensuring they are entered into the system accurately.
• Follow up on order status and ensure timely delivery.
• Coordinate with the warehouse, logistics, and other departments to ensure smooth order fulfillment.

Sales Data Management – Working with Head of Sales to:

• Maintain and update sales records, tracking key performance indicators (KPIs) and sales metrics.
• Analyze sales data to identify trends and opportunities for improvement.
• Provide sales reports and forecasts to the sales manager and team on a regular basis.

Coordination of Sales Activities:

• Organize and schedule meetings, sales calls, and events for the sales team.
• Coordinate with the marketing team to support promotional activities and campaigns.
• Collaborate with other departments, such as finance and product development, to ensure alignment with sales strategies.

Administrative Support:

• Manage documentation, filing, and record-keeping related to sales activities.
• Assist in managing budgets, tracking expenses, and processing invoices related to sales.
• Support the team in day-to-day operational tasks and handle ad-hoc assignments as required.

Qualifications:

• Proven experience in sales support, sales coordination, or a similar role.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM software.
• Attention to detail and strong problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.

Preferred:

• Knowledge of sales processes and techniques.
• Experience in the industry or related fields.

Join Our Growing Team at Unearthed Productions!

Are you passionate about creating memorable event experiences? Unearthed Productions is expanding, and we’re looking for a dynamic Marketing Executive to help us elevate our brand and services. This role offers the unique opportunity to sit at the heart of our diverse portfolio of brands, covering Experience Management, Venue Management, Creative Services, Event Technology, and Stage Effects. If you're eager to work across multiple customer touchpoints, influence strategies, and turn clients into raving fans, we’d love to hear from you!

What You’ll Do:

• Deepen Audience Insights: Collaborate with our teams to conduct research and gather client feedback, helping us understand what makes our audiences tick.
• Drive Marketing Campaigns: Assist in executing creative marketing strategies for SEO, SEM, emails, social media, media releases, and more.
• Create Impactful Content: Regularly brainstorm and craft engaging content for platforms like LinkedIn, Facebook, Instagram, and YouTube, moving customers along their journey from prospects to loyal fans.
• Own the Social Media Calendar: Be the mastermind behind a social media schedule that keeps our audiences engaged year-round.
• Analyze & Present Results: Track and present the impact of your content efforts to stakeholders via monthly social media reports.
• Shape Our Reputation: Help maintain a stellar online reputation by coordinating timely responses to customer queries on multiple platforms.
• Polish Communications: Ensure all written content is error-free and aligns with our brand’s voice.
• Evolve the Customer Journey: Continuously improve how we nurture leads, strengthen relationships, and boost conversions.
• Ad-hoc Awesomeness: Support the team with any additional duties as needed.

What We’re Looking For:

• Education: Diploma and above.
• Experience: At least 1 year in a marketing role. (Don’t forget to include your portfolio link!)
• Skills: Excellent English writing skills, self-starter attitude, and an ability to multitask. You should be resourceful, detail-oriented, and confident when engaging with colleagues and stakeholders.
• Tools of the Trade: Proficiency with Canva Pro, Adobe Photoshop, and basic video editing tools (Veed.io, CapCut). Knowledge of HubSpot, WordPress, and/or Adobe Illustrator is a plus!
• Personality: Outgoing, calm under pressure, and a great team player who can also work independently.

Why You’ll Love Working With Us:

• Well-Stocked Pantry: Enjoy a variety of drinks and snacks to fuel your creativity.
• Generous Leave: 14 days of annual leave + 2 self-care days + 1 birthday leave day.
• Flexi Cash Benefits: Earn up to $1,000 after a few years of service.
• Birthday Perks: Celebrate with $50 Grab vouchers.
• Health & Wellness: $200 medical and dental coverage annually to keep you in tip-top shape.
• Performance Bonuses: Because your hard work deserves recognition.
• Annual Increments: 2-5% salary increments each year based on performance.

Unleash Your Passion for Hospitality: Sales Manager (Leisure)

Are you a seasoned sales professional with a deep understanding of the leisure travel market?

Do you thrive on building relationships and exceeding expectations? If so, we want you! We are seeking a dynamic and results-oriented Senior Sales Manager to lead our Leisure market segment and drive revenue growth for our hotel.

About the Role:

In this exciting role, you will be responsible for developing and implementing strategic sales initiatives to secure new leisure business and maximize revenue within your assigned portfolio. You will build strong relationships with travel agents, tour operators, and online travel agencies, tailoring unique proposals that showcase our hotel's exceptional offerings and unparalleled guest experience.

Key Responsibilities:

• Develop and execute a comprehensive sales strategy for the Leisure market segment, aligned with overall hotel goals and market trends.
• Manage a portfolio of assigned accounts, nurturing existing relationships and proactively identifying new business opportunities.
• Negotiate and secure contracts with travel partners, ensuring optimal room rates and revenue generation.
• Develop and deliver compelling sales presentations and proposals that highlight the hotel's unique selling points.
• Analyze market trends and competitor activity to inform strategic decision-making.
• Monitor sales performance and report regularly on key metrics and achievements.
• Foster a collaborative relationship with the revenue management team to optimize pricing and inventory strategies.
• Represent the hotel at industry events, trade shows, and networking functions.

Qualifications & Requirements:

• Minimum 3 years of experience in hotel sales, with a proven track record of success in the Leisure market segment.
• Strong understanding of the travel industry dynamics and key distribution channels.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong relationships with key stakeholders.
• Proficient in salesforce automation tools and CRM software.
• Results-oriented with a strong work ethic and a positive attitude.
• Ability to work independently and as part of a team.

Are you a seasoned sales leader with a passion for the hotel industry? Do you thrive in a fast-paced environment where your strategic thinking and exceptional interpersonal skills can make a significant impact? We're seeking a highly motivated Director of Sales to join our team and lead our sales efforts to new heights.

Key Responsibilities:

• Revenue Management: Collaborate closely with Revenue Managers to develop and execute a comprehensive Annual Sales Plan.
• Team Leadership: Provide mentorship, coaching, and support to a talented sales team, fostering a positive and productive work environment.
• Market Analysis: Conduct in-depth market research to identify emerging trends and opportunities and develop strategies to capitalize on them.
• Business Development: Actively seek out and secure new business from airlines, travel agencies, corporations, and MICE planners through targeted outreach and relationship building.
• Financial Performance: Drive revenue growth and exceed budget targets through effective sales strategies and account management.
• Competitive Intelligence: Stay abreast of industry trends and competitor activities to maintain a competitive edge.
• Reporting and Analysis: Prepare detailed reports on market segments, financial performance, and sales activities to inform decision-making.
• Market Expansion: Identify and develop new markets, both locally and internationally, to expand the hotel's reach and customer base.
• Industry Representation: Participate in industry events, trade fairs, and road shows to enhance the hotel's visibility and network with key stakeholders.
• Yield Management: Implement effective yield management strategies to optimize revenue and maximize profitability.

Qualifications:

• Proven track record in sales leadership within the hotel industry, with a minimum of 5 years of experience.
• Strong understanding of revenue management principles and practices.
• Excellent interpersonal skills and the ability to build and maintain strong relationships with clients and team members.
• Proven ability to develop and execute effective sales strategies.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Bachelor's degree in Business Administration, Hospitality Management, or a related field.

If you are a dynamic and results-oriented sales professional who is passionate about the hotel industry, we encourage you to apply.

Company Description

IMPACT! Brand Communications is a leading digital marketing agency, focused on the B2B, technology and healthcare sectors in Singapore and across the region.

What a Digital Marketing Intern does at IMPACT

As a Digital Marketing Intern here at IMPACT, you will be working with the Account Servicing on a group of client accounts to deliver successful marketing campaigns and outcomes.

Who You Will Be Working With

This role reports to the Account Director. You will be working closely with our Client Servicing, Project Management, Creative, Web, Digital and Engage teams.

Job Scope

• Support the digital marketing team to provide account servicing /management to current clients
• Work with creative teams in developing ad creatives / social and video content for current clients
• Support in paid media campaigns (Facebook, LinkedIn, Google) with campaign setups
• Support in preparing performance reports and recommendations

Job Requirements

• Interest in digital marketing and passion for learning
• Digitally savvy with some knowledge of social media platforms
• Experience working on consumer brands will be beneficial
• Good communication skills in English, written and spoken
• Sense of responsibility, in ensuring work is done and deadlines are met
• Able to multitask to some degree, while being responsive and meticulous

Why Work At IMPACT

We strongly believe in work-life balance, with a remote/hybrid work environment and colleagues across the APAC region.

You'll be working with some of the most leading technology and B2B brands around.

There’s plenty of growth opportunities for the right candidates, being on the ground floor of a fast-growing marketing agency and startup.

We invest in your learning and growth, making sure you develop as a business professional.

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Please note that only shortlisted candidates will be approached. Thank you!

Send your application to: [email protected]

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Labrador Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3,400 per month
• Contract Duration: 7 months

Key Responsibilities

• Design and develop content & collaterals for internal communication
• Support L&OD staff engagement activities, including planning and executing events and workshops.
• Produce and manage pre/post-event artefacts (e.g. photos, videos, soundbites).
• Collect and report data insights to support engagement efforts.
• Support Workday administration such as course registration and follow-up for training enrolments, where required.
• Oversee and manage corporate collateral inventory, including tracking stock levels and coordinating replenishment.

Key Requirements:

• Degree in Mass Communication/ Marketing or any related field.
• Fresh graduates are welcome to apply!
• Experience in design/video editing tools such as adobe photoshop, illustrator, premiere pro or equivalent software to design collaterals is advantageous

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Key Highlights

• Nearest MRT: Education
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3,600 per month
• Contract Duration: 5 months

Key Responsibilities

• Event planning, management, and successful delivery, including conferences, virtual and live national events, commencement dinner, exhibitions, and student events
• Manage and coordinate with event organisers, corporate communications and administrators from different healthcare clusters and multinational organisations
• Creation of marketing collaterals and dissemination to target audience especially on social media platforms
• Speaker management and serves as point of contact for all stakeholders to run the national level event
• Negotiates and coordinates services with events, catering, venue, website and other logistical vendors
• Ability to think strategically, creatively and manage projects from initiation to completion, including agency management, planning, budgeting, timeline management, coordination, resource allocation, and digital integration.
• Overseeing event setup and production, ensuring efficient supplier and contractor management.

Key Requirements:

• Degree in Marketing/Events Management or any related field.
• Min 1 years experience in events management/designing marketing collaterals, website update.
• Proficient in using Wordpress, Canva or any designing tools for designing collaterals & website update.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

As part of the Marketing Communications team, you work closely with internal and external stakeholders to design marketing materials. The scope of work includes creating graphics for online, mobile, and social media platforms, such as user-interface graphics, banners, thumbnails, etc. Additionally, it involves designing collaterals such as brochures, online newsletters, logo development, branding templates, and way-finding signage for SingHealth and its institutions.

Specifically, you will be tasked with developing materials such as posters, banners, flyers and newsletters to promote the SingHealth Health Buddy app, its modules, and functions, and to support the graphic needs of the Health Buddy app.

Job requirements:

· Bachelor’s Degree in Visual Communications / Design or equivalent

· Excellent command of both spoken and written English

· Experience in managing iOS/Android apps, UX/UI design, and digital project management would be advantageous

· Proficiency with Adobe Illustrator, Photoshop, Microsoft Office and Google Analytics

· Prior experience in conceptualising and/or producing marketing materials/collaterals

· Ability to multi-task, manage multiple projects and deliver high-quality work while meeting deadlines with an eye for detail

· Excellent interpersonal and time management skills

Position Overview:

We are seeking a creative and results-driven Digital Marketing Specialist to manage and execute our online marketing strategies. The ideal candidate will have a strong understanding of digital marketing, be highly organized, and possess the ability to multitask effectively. You will be responsible for developing and implementing marketing campaigns, analyzing performance metrics, and enhancing our brand’s online visibility.

Key Responsibilities:

· Develop and Execute Campaigns:

o Design and implement comprehensive digital marketing campaigns that align with company goals and product offerings.

o Manage multi-channel campaigns including social media, email marketing, search engine marketing (SEM), and display advertising.

o Coordinate with creative teams to develop campaign visuals, copy, and landing pages.

· Content Creation:

o Craft high-quality, engaging content for various digital platforms such as blogs, social media posts, email newsletters, and website updates.

o Develop content calendars to ensure timely and relevant posts that resonate with target audiences.

o Collaborate with designers and copywriters to create visually appealing and effective marketing materials.

· SEO & SEM:

o Conduct keyword research and implement SEO best practices to improve organic search rankings and drive website traffic.

o Optimize website content, meta tags, and backlinks to enhance search engine visibility.

o Manage and optimize SEM campaigns, including Google Ads and other paid search platforms, to maximize ROI.

· Social Media Management:

o Develop and execute social media strategies across platforms such as Facebook, Instagram, LinkedIn, and Twitter to increase brand awareness and engagement.

o Monitor social media channels for trends, customer feedback, and opportunities for engagement.

o Analyze social media metrics and performance to adjust strategies and improve effectiveness.

· Analytics & Reporting:

o Track and analyze key performance indicators (KPIs) for all digital marketing campaigns, including website traffic, conversion rates, and customer acquisition costs.

o Generate detailed reports on campaign performance, providing actionable insights and recommendations for optimization.

o Utilize analytics tools (e.g., Google Analytics, social media insights) to measure success and identify areas for improvement.

· Multitasking:

o Handle multiple projects and deadlines simultaneously, ensuring timely delivery of marketing materials and campaigns.

o Prioritize tasks effectively and manage time efficiently to meet diverse marketing objectives.

o Adapt to changing priorities and business needs while maintaining a high level of accuracy and quality.

· Collaboration:

o Work closely with internal teams including sales, product development, and design to ensure marketing strategies are aligned with business objectives and product launches.

o Coordinate with external partners such as influencers, agencies, and vendors to enhance marketing efforts.

o Participate in brainstorming sessions and provide input on marketing strategies and creative ideas.

· Market Research:

o Conduct thorough research on market trends, consumer behavior, and competitive landscape to inform marketing strategies.

o Analyze competitors' digital marketing activities and identify opportunities for differentiation and growth.

o Gather customer feedback and insights to tailor marketing efforts and improve customer satisfaction.

Qualifications:

· Experience: Proven experience in digital marketing, including managing online campaigns, social media, and content creation.

· Skills: Strong multitasking abilities, with experience handling multiple projects and deadlines.

· Technical Skills: Proficiency in digital marketing tools and platforms (e.g., Google Analytics, Google Ads, Facebook Ads Manager).

· Communication: Excellent written and verbal communication skills, with the ability to create compelling content and engage with audiences.

· Analytical: Strong analytical skills with the ability to interpret data and generate actionable insights.

· Education: Bachelor’s degree in marketing, Business, Communications, or a related field (or equivalent experience).

· Creativity: Innovative and creative thinker with a passion for digital marketing and staying updated with industry trends.

Why Join Us?

· Growth Opportunities: Be part of a growing company with opportunities for career advancement.

· Dynamic Environment: Work in a fast-paced, collaborative environment where your contributions make a direct impact.

· Competitive Compensation: Receive a competitive salary and benefits package.

Job Listing: Manager - F&B

Working Days: Monday to Saturday
Location: Bukit Merah
Salary: Base Salary: $3500 - $5000

ABOUT THE ROLE:

As an Manager in the F&B sector, you will report to the Operations Manager (OM) and join the Operations Team on an exciting journey. This role offers opportunities to deepen your understanding of managing food courts and coffee shops.

DUTIES AND RESPONSIBILITIES:

Operations:

• Lead a team of Food Court salespersons to achieve sales targets and enhance overall outlet performance.
• Guide F&B Supervisors to ensure smooth daily operations.
• Set clear directions and provide guidelines to the operations team in accordance with company SOPs and workflows.
• Build and maintain strong relationships with landlords, relevant authorities/agencies, and stall tenants.
• Support inspections from authorities (e.g., NEA, SFA, Civil Defense) during outlet evaluations and follow up on necessary actions.
• Collaborate with landlords on building matters, joint promotions, and events.
• Market food stalls to tenants and ensure timely rental collections.
• Oversee lease renewals, negotiate terms, and follow up with stall tenants.
• Source qualified tenants and food offerings to fill vacant stalls, ensuring full occupancy.
• Propose activities based on market demand.
• Initiate prompt legal actions for debt recovery (e.g., stall rentals) to minimize credit losses.
• Manage daily sales settlements.
• Partner with Business Development and Project teams to identify new business opportunities and oversee renovations.
• Ensure financial and operational performance for the designated food courts and coffee shops.
• Collaborate with senior management and financial teams on outlet budgets.
• Develop comprehensive business plans and provide regular performance reports, including sales and budget analyses, to senior management.
• Suggest strategies to improve the profitability of outlets.
• Uphold and enhance quality and service standards.
• Mentor employees through ongoing feedback and performance expectations.
• Conduct regular inspections of hygiene, service quality, and product standards, providing feedback to stall tenants.
• Ensure stall pricing aligns with agreements.
• Evaluate the performance of stall tenants.
• Supervise stall tenants and cleaning contractors to maintain high service quality and cleanliness.
• Conduct weekly and monthly outlet meetings.
• Ensure maintenance and engineering work proceeds according to schedule.

Administration:

• Review staff performance and recommend actions for confirmations, promotions, and training.
• Address disciplinary issues, grievances, and conflicts within the team.
• Manage termination procedures in line with company guidelines.
• Effectively communicate company policies and procedures to team members and stall tenants.
• Oversee outlet float, petty cash, and daily sales collections.
• Ensure accuracy in daily sales reporting and timely banking.
• Submit outlet reports promptly.
• Prepare and submit monthly reports to senior management.
• Implement cost control measures for all expenses according to budget.
• Take necessary actions against stall tenants and contractors for non-compliance with service standards and agreements.
• Perform any other assigned tasks as needed.

JOB REQUIREMENTS:

• Passion for the F&B industry and its operational processes.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

This role requires the incumbent to be a competitive and trustworthy individual to develop and grow the social enterprise initiatives. He/she must be presentable, possess excellent communication and negotiation skills, and have strong business acumen.

Administrative Support

• Handle day-to-day operations including sales enquire and transactions including order processing and fulfillment
• Maintain accurate records of order data and updated Netsuite order management system.
• Prepare weekly sales performance and status reports for projects and services.
• Work with production centers on production schedules to ensure timely delivery to customers
• Collaborate with other departments to resolve order-related issues or discrepancies.

Accounts Servicing

• Develop solutions according to customers' needs
• Provide pre-sales and post-sales support to MINDS Social Enterprises' customers from MINDS Bakers, Craft, Perform, Wash, Workshop, Farm, Shop, and other project partners
• Provide support to Assisted Employment partners

Project Management

• Must be able to effectively handle many concurrent projects
• Assist the Manager in facilitating data sharing, developing workflows and set up communication protocols for projects

Vendor Management

• Manage relationships with partners/vendors to secure cost and operation competency
• Work with vendors to ensure timely delivery of products/services.
• Liaise with stakeholders on operational matters

Market Research

• Conduct market research to identify selling opportunities and evaluate customer's needs
• Work with production centers and communications team to come up with marketing campaigns for new products and services
• Seek out new sales opportunities through cold calling, networking, and social media
• Develop new business channels and initiatives

Graphic Design

• Conceptualise, design, and manage the production of marketing material including merchandise stickers, gift tags, posters, exhibitions and displays, eDMs, social media/digital communications, catalogs, and daily graphical needs.
• To provide creative support to e-commerce store gift order customisation requests, working with vendors to ensure projects are completed on time with a quality product
• Implement feedback and changes whenever possible or at the requests of the customers.

Website/Mailbox Management

• Manage SE E-commerce website for sales orders, promotions, new product listing, and last-mile delivery fulfillment.
• Maintain accurate records of stock inventory data and update the e-commerce website.
• Confirm product availability and coordinate with the production team for order fulfillment to ensure timely delivery to customers on the website.

• Diploma in Design, Marketing or other Business related qualification or equivalent and above from a recognised institution

• At least 2 years of experience with essential proficiency in Adobe Suite, Photoshop, Canva, and Illustrator
• At least 2 years of experience in doing e-commerce order processing using order management system.
• Possess strong written and spoken communication skills, with confidence in handling a high volume of customer inquiries.
• Exhibit strong teamwork skills, with the ability to multitask effectively and think on your feet.
• Preferably possesses Business Development and Sales experience
• Experience in the disability sector will be an added advantage

We are looking for a sales and customer services manager to support across a number of our businesses which include printing, framing, and an art gallery.

How will a typical day look?

• You would handle enquiries that come in via Whatsapp, Email, and Phone primarily. There are some customers who walk-in seeking services but the majority are via Whatsapp and Email.
• You would leverage tools and software that we have in place to accurately quote customers.
• You would create and send invoices and ensure payments are made and received.
• You would collate and document order requirements for printing and/or framing production teams.
• Handle some operational elements such as organising couriers for collections/deliveries.

Things to know

• As we do have walk-in customers this role requires you to be physically located at our offices.
• This role cuts across 3 unique companies covering printing, framing and art, but would mostly focus on handling sales and customer service for printing and framing.
• Full training will be provided, but you should be comfortable talking to people as this is critical.
• The process of quoting has been made simple thanks to software and tools we have built over the years.
• There is an opportunity to earn commission in addition to a fixed salary - to be discussed.
• Working expectations would be Tue - Fri [10am - 6pm] and Sat [10am - 5pm].
• The role will work directly with the owners.

Job Summary:

We are searching for a dynamic Senior Manager of Sales to lead the sales team and to drive revenue growth. In this role, you will establish sales strategies, identify new opportunities, manage key client relationships, enhance client satisfaction, and provide guidance to the team members.

The ideal candidate will possess a proven record of success in sales leadership, strong analytical skills, and the ability to inspire and motivate a team.

Responsibilities:

• Lead a Sales team to prospect and qualify new business opportunities to increase market share within the assigned portfolios including core duties:

1. Upsell and cross-sell to grow new revenue streams.
2. Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for product/service sales
3. Create business value for the client
4. Provide value-focused solution selling

• Analyse sales and client data to identify market trends and estimate market demand.
• Plan, develop & implement strategic sales strategies & territory account plan to foster a long-term relationship with the client.
• Operational excellence in managing prospects and pipeline reporting including establishing sales forecasts, and creating lead generation plans to ensure a substantive sales opportunity pipeline.
• Plan & propose pricing approaches to support sales and market growth strategies.
• Provide trends and market feedback to senior management.
• Work with pre-sales teams, service delivery team and other internal stakeholders to meet client needs.
• Convert sales opportunities to client accounts:

1. Develop sales proposals, quotes and bid documents.
2. Manage the preparation of documents and materials for meetings and negotiations.
3. Negotiate specific terms of product and/or service offerings with the client
4. Coordinate with relevant stakeholders to finalise terms and conditions related to contracts and agreements based on the Company’s internal policy (e.g. ORC meeting)
5. Present new products and/or services to new and existing clients

• Coordinate sales activities in line with sales strategy
• Perform other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication and presentation skills
• Able to communicate the benefits of transformational technologies to senior business and technical decision-makers clearly and concisely, tailored to the customer's specific needs.
• Strong business acumen and work independently.
• Possess strong planning, project, and organizational skills
• Meticulous, Goal Oriented, and Good sense of IT and technology trends
• Good experience in managing internal stakeholders across the sales function is a plus.
• Strong leadership and team management skills to inspire and guide the sales team

Education and Experience:

• Bachelor's Degree or equivalent (degree in IT will be a plus)
• Proven sales experience in IT Sales of driving revenue growth
• Minimum 6-8 years of experience in a similar capacity.

As a valued member of our Sales team in one of our franchises, you will provide support to the sales team. Being in a fast-paced environment, your ability to adapt, pick up and apply new skills and knowledge will be essential to your success in this role.

The Job

• Preparation of quotation, close follow up on all sales orders, timely generation of sales agreements / customer invoicing and processing of sales commission.
• Generate purchase orders to principal / vendors and ensure that the orders are fulfilled within the committed lead time.
• Assist in coordinating with customers and other departments to gather the necessary documents for new vehicle registration.
• Monitor, update and track movement of inventory of commercial vehicles
• Provide professional customer service and sales operations support on the handling of all day-to-day enquiries.
• Work closely with Sales & Marketing teams to continuously fine-tune and improve administrative work processes.
• Any other ad-hoc duties assigned.

Requirements

• GCE ‘O’ Levels or Nitec in Business and above with preferably 2 years of sales administrative experience in automotive
• Proficient in MS Office and meticulous with numbers and details oriented.
• Great team-player with good interpersonal and communication skills.
• Enjoys learning and working in a high-energy and performance driven environment.
• Enthusiastic, focused and committed to do your best.
• Ability to handle ambiguity and confidentiality.

Job Summary:

We are seeking a motivated and experienced Sales Consultant to join our team. The ideal candidate will have a background in ERP consulting and a proven track record in sales. The Sales Consultant will be responsible for driving business growth by identifying potential clients, building relationships, and promoting our ERP solutions, including SAP Business One, SAP S/4 HANA, and Epicor. Experience in other ERP systems, such as Microsoft Dynamics 365 Business Central, IFS, Syspro, Oracle NetSuite OneWorld, and Acumatica, will also be considered.

Key Responsibilities:

• Identify and engage new business prospects within the ERP sector.
• Promote and sell our ERP solutions (SAP Business One, SAP S/4 HANA, and Epicor) to new and existing clients.
• Conduct product demonstrations and presentations tailored to client needs.
• Develop and maintain strong client relationships to foster repeat business and referrals.
• Understand customer needs and to provide appropriate ERP solutions.
• Achieve and exceed individual and team sales targets.

Key Skills & Competencies:

• Strong understanding of ERP systems, preferably SAP Business One, SAP S/4 HANA, and Epicor.
• Familiar with multiple of the following domains (Accounts / Purchasing / Sales / Inventory / Manufacturing)
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with clients and internal teams.
• Strong organizational and time management skills, with the ability to manage multiple opportunities simultaneously.

Qualifications:

• At least 2 year of experience in sales, with a focus on ERP platforms.
• Proven ability to meet or exceed sales targets.

Compensation:

• Competitive base salary with performance-based commission.

Leadership Role with Technical Experience and Skillset

Position Overview:

The Chief Marketing Officer (CMO) will be a strategic visionary and hands-on leader responsible for developing and executing comprehensive marketing strategies that drive business growth and enhance brand presence. This role requires a blend of strategic thinking, technical acumen, and a proven track record in digital marketing and client acquisition. The CMO will oversee all marketing activities, from conceptualization to execution, and will work closely with the executive team to align marketing initiatives with overall business objectives.

The CMO will need to possess business acumen to ensure clientele acquisition and revenue growth via modern channels.

Key Responsibilities:

1. Strategic Planning and Execution:

• Develop and implement innovative marketing strategies to drive brand awareness, customer acquisition, and revenue growth.
• Utilize data-driven insights and market research to inform strategic decisions and optimize marketing performance.

2. Digital Marketing Leadership:

• Oversee and manage digital marketing channels including Social Content Creation, SEO, SEM, email marketing, social media, and content marketing.
• Implement advanced digital marketing techniques and tools to enhance online presence and generate high-quality leads.

3. Clientele Generation and Growth:

• Design and execute strategies for client acquisition and retention, focusing on building long-term, profitable relationships.
• Leverage, build and manage CRM systems and other marketing automation tools to optimize client interactions, client retention and enhance customer journey.

4. Technical Expertise:

• Utilize technical skills to manage and optimize digital marketing campaigns, analyze performance metrics, and drive improvements.
• Stay updated with the latest marketing technologies, trends, and best practices to ensure the company remains competitive.

5. Team Leadership and Development:

• Lead, mentor, and develop a high-performing marketing team, fostering a collaborative and results-driven environment.
• Oversee the recruitment, training, and professional growth of marketing personnel.

6. Budget Management:

• Develop and manage the marketing budget, ensuring efficient allocation of resources to achieve maximum ROI.
• Monitor and report on marketing expenditures and performance against budgetary goals.

7. Brand Management:

• Ensure consistent brand messaging and positioning across all marketing channels and touchpoints.
• Oversee the creation of compelling content, creative assets, and marketing collateral.

8. Collaboration and Communication:

• Work closely with cross-functional teams, including sales, product development, and customer service, to align marketing efforts with business objectives.
• Communicate marketing plans, strategies, and performance metrics to the executive team and other stakeholders.

Work Success Measure – Clientele Acquisition Cost, Clientele Acquisition Rate, Revenue Growth

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, or a related field; MBA or advanced degree preferred.
• Proven experience as a Chief Marketing Officer or similar senior marketing role, with a strong portfolio of successful digital marketing and client acquisition campaigns.
• Hands-on experience with digital marketing tools and platforms (e.g., Google Analytics, CRM systems, marketing automation tools).
• Strong technical skills and a deep understanding of digital marketing strategies, analytics, and best practices.
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate a team.
• Demonstrated ability to think strategically, innovate, and drive results in a fast-paced environment.
• Strong analytical skills and experience with performance metrics and data-driven decision-making.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns for Bacha Coffee Brand.com, by implementing digital sales, marketing, and logistics strategies across BachaCoffee.com, social media, search engines, and other channels. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of branding, digital marketing, consumer relationship marketing and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of marketing campaigns, and management of loyalty marketing and has primary working relationships with the Design, Public Relations, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (media agencies etc.) as well as customers from online and social media platforms.

Responsibilities

Campaign Activation

• Assist with the creation, execution and management of multi-channel online promotions and thematic campaigns globally.
• Work with franchisees and subsidiaries to develop market specific and market appropriate content and campaigns to drive sales.

Coordinate with internal teams to ensure the successful execution of eCommerce campaigns and order fulfilment

• Manage deadlines and ensure timely execution of campaigns
• Update monthly online marketing calendars, making sure internal and external teams are aligned
• Monitor and report campaign performance, assessing results against goals and identify opportunities for improvement.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Performance Marketing and Search Engine Optimisation (SEO)

• Support development of media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Work with eCommerce manager and agency to implement the right growth strategies for BachaCoffee.com through paid social and search campaigns.
• Conducting keyword research and analysis to optimise paid campaigns.
• Implement SEO strategies to improve search engine rankings and increase organic web traffic.

Site Merchandising and Optimisations

• Review merchandising on-site, for the best consumer journey
• Identify opportunities for improvement of online user experience
• Contribute valuable ideas to support revenue growth, number of orders, number of customers, and average order value
• Contribute to the optimisation of eCommerce content and design to match brand guidelines and improve user experience.
• Support management of content of Bacha Coffee’s multiple sites via CMS and other platforms, ensuring full site functionalities and content accuracy, when required

Loyalty Programme and Consumer Lifecycle Marketing

Develop and manage loyalty programme alongside internal teams, to enhance customer retention and lifetime value.

Design and implement loyalty campaigns, rewards and incentives to engage and retain customers.

Provide insights into customer behaviour and suggest improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.

Assist to contribute ideas about new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Report and Analysis

Utilise analytics tools to monitor and provide actionable insights for improvements.

Compile weekly, monthly and annual digital marketing campaign performance reports for eCommerce Manager.

Others

• Keep updated and informed by doing research into luxury brand.com platforms across markets and domains
• Stay up to date on new technologies to ensure Bacha Coffee always offers the very best user experience

Requirements

• 2-4 years working experience in digital marketing, E-Commerce, media planning or other similar roles
• At least 2 years of working experience in online D2C
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Experience dealing with local and international markets and customers.
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions
empower people and deliver a better people experience so people can spend time on meaningful high-value work they live for.
Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.

Job Description

As a Director for Sales you will take responsibility for the execution of our strategy to become a leading high-growth ERP cloud software company, driving sales across our key verticals;

You will be tasked with driving sustainable revenue growth for Unit4 including the implementation of systems, processes, and sales disciplines, as well as the demands on hiring, and retaining the brightest and best people in the industry.

Key tasks:

• Quickly take stock of the business as it stands today, developing a deep understanding of Unit4’s new accelerated growth strategy, routes to market, competitors, and customers;
• As a key member of the sales leadership team, this individual must develop excellent working relationships with the sales organization and channel partners, establish credibility with the functional organizations and quickly assimilate into the company’s culture as a leader;
• Provide direction, leadership, and a very strong personal contribution to the sales organization, ensuring efforts are focused on aggressively growing top-line revenues through the generation of scalable, repeatable, structured client and partner relationships;
• Take ownership of the sales organization, which will require them to leverage and grow Unit4’s significant customer base through direct, relationship-oriented “solutions” sales.
• Provide clear and inspirational leadership to the sales team, leading from the front. Ensure that everyone understands what is expected of them, that messaging both internally and externally is aligned, and through example, build passion and energy and shared excitement into the business;
• Represent the Unit4 at the highest levels of customer organizations, and to the market at large, taking all appropriate opportunities to raise the profile of the company across verticals;
• Play a proactive role in the customer-facing activities of the company – sales, marketing, services, and operations. Be prepared to be ‘hands-on’ and dig into detail when required;
• Hiring where appropriate, ensure the development of a first-class sales operation, capable of delivering to the substantial potential Unit4 has in the region

Qualifications

• SaaS / Cloud experience essential and experience within the ERP sector would be an advantage;
• Able to bring a highly analytical approach to the development of the sales strategy; able to structure, motivate and support a mixed model sales organisation, including direct, channels, and inside sales teams, third-party channels and strategic partnerships;
• Experience of leading sales teams for both large and small companies combining entrepreneurial instinct with large company disciplines and process. The ideal candidate will have also led an organisation with revenues of comparable scale and complexity;
• Experience of having driven significant commercial improvement into a business software business of similar scope, including quality and efficiency of lead-generation systems, optimisation of customer acquisition costs and team compensation plans;
• Experience of having grown sales teams in terms of processes, maturity, ‘bench strength’, resilience and predictability;
• Establishes, maintains and manages against clear KPI’s’;
• Natural inclination to spend time with customers and partners, developing a strong feel for customer expectations, issues and market trends;
• Able to articulate priorities for marketing and communications to support commercial objectives;
• Experience, connections and ability to interface directly with CEOs, CFOs and other Board-level customers, engaging with them on business-critical issues;

Additional information

Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. We’re a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience, and offering our own people a host of benefits and development opportunities. Grow with us

At Unit4, we offer:

• a culture built on trust - giving you the freedom and autonomy to be successful,
• balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize well-being,
• talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry,
• a commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet,
• a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4

Job Responsibilities:

• Analyze and establish annual sales forecast and budget.
• Develop and implement effective sales strategies and action plans to achieve sales targets and maximize revenue.
• Conduct market research, analyze market trends and identify new opportunities for growth.
• Develop plans to help establish Luminescence brand.
• Manage local and overseas suppliers and distributors.
• Ensure quick and proper response to all clients’ requests and provide technical support and guidance to clients.
• Build and maintain strong, long-lasting relationships with existing and potential clients.
• Understand customer needs, provide appropriate product recommendations, and ensure high levels of customer satisfaction.
• Effectively communicate value propositions through presentations and proposals
• Develop in-depth understanding of our lighting products and always stay up-to-date with industry trends and innovations.

Job Requirements:

• At least 8 years’ sales experience in lighting products
• Proven experience or track records of past secured accounts and positive sales performance
• Highly motivated and resourceful, strong communication and excellent interpersonal skills
• Good working knowledge of MS Office applications