Job Description :-

• Answer enquiries to customers who call or text.
• Prepare and generate quotation, delivery order and invoice.
• Liaise and coordinate with clients to ensure timely delivery of goods.
• Assist in preparing and updating monthly sales data.
• Maintain good and traceable documentations.
• Any other ad-hoc admin duties as assigned

Requirement :-

• Minimum one year of sales support or admin experience.
• Skilled in basic office skills (excel,word).
• Ability to multi tasks and work under pressure.
• 5.5 work week
• Location : Yishun

The Sales Admin Executive plays a crucial role in supporting the sales team by managing administrative tasks, processing orders, and maintaining customer accounts. This position ensures the smooth operation of sales processes, enhances customer satisfaction, and contributes to the achievement of sales targets.

Key Responsibilities:

• Order Processing: Prepare and process sales orders accurately and promptly.
  Generate and issue quotations and invoices to customers.
  
• Customer Account Management:Maintain and update customer accounts and records in the CRM system.
  Address customer inquiries, complaints, and requests for information in a professional manner.
  
• Sales Support:Assist the sales team with administrative tasks, including preparing sales reports, presentations, and proposals.
  Coordinate meetings, follow-ups, and communications between sales representatives and clients.
  
• Cross-Department Collaboration:Work closely with internal departments (e.g., finance, logistics, and marketing) to ensure timely delivery of products and services.
  Monitor inventory levels and coordinate with the supply chain team to fulfill customer orders.
  
• Record Maintenance:Maintain accurate and organized sales records, documents, and databases.
  Generate regular reports on sales activities, performance metrics, and customer feedback.
  
• General Administrative Duties:Perform data entry, filing, and other clerical tasks as required.
  Assist in the development and implementation of sales policies and procedures.
  

Qualifications:

• Education:Bachelor’s degree in Business Administration, Sales, Marketing, or a related field is preferred.
  
• Experience:Proven experience in sales administration, customer service, or a similar role.
  Familiarity with CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
  
• Skills:Strong organizational and multitasking abilities.
  Excellent communication and interpersonal skills.
  Detail-oriented with strong analytical skills.
  Ability to work independently and as part of a team.
  

Personal Attributes:

• Proactive and self-motivated.
• Customer-oriented with a problem-solving mindset.
• Adaptable to changing environments and priorities.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Job Description

We seek a high-potential leader who will play a pivotal role in our success. This leader will take on the challenge of overseeing a multi-million-dollar CSD channel across APAC region. This role will involve developing sales and channel strategies, enhancing customer satisfaction and loyalty, and creating initiatives to achieve quota and double-digit growth within the operating budget and headcount targets.

Your role is crucial in Ensuring that Agilent maintains its sales and marketing industry leadership and continues to be recognized as the market and marketing leader in its business segments. You will be instrumental in fostering a culture of innovation and excellence within the Agilent CSD sales organization.

Key responsibilities include:

• Develop, in conjunction with the Agilent Senior Leadership Team, appropriate short, medium, and long-term tactics/strategies to reinforce Agilent as the global leader in Life Science and Applied Markets.
• Leadership and direct management of the Chemistries and Supplies Sales Channels, comprised of Territory Product Specialists, Transactional Sales Reps, Application Scientists, Sales Agents, and Distributors.
• Quota achievement and profitable growth driving overall CSD results; working closely with sales leadership to establish and monitor these goals, with refinements made as necessary throughout each fiscal year
• As the leader, you will Have the opportunity to shape an organization that meets the goals of the CSD business unit while also being recognized as the 'employer of choice' in the industry and by Agilent's employees. You will conduct a comprehensive team review to assess and strengthen the talent bench, providing a platform for personal and professional growth.
• Development and execution of a sales plan, strategies, and related programs to achieve the CSD APAC sales targets (at the point of instrument sale and aftermarket)
• As a key member of our team, you will partner with the Chromatography, Mass Spectrometry, and Spectroscopy Sales Channels to drive key customer engagements and ensure smooth hand-offs. Your collaborative efforts will be crucial to our success.
• Partnering with the instruments sales managers to develop sales strategies and plans for double-digit growth of CSD at POIS
• Partnering with the Chemistries and Supplies Division to define products and programs that drive CSD orders in APAC.
• Represent the Life Science & Applied Group organization in a positive and proactive matter within the Agilent regional leadership structure

Qualifications

• Appropriate undergraduate degree required; advanced business degree with emphasis on marketing/market management required. MBA or PhD a plus.
• 7+ years relevant sales management experience with a proven track record in exceeding sales targets and goals; strong preference for experience in Senior Management leadership with a marketing-led company
• Experience in establishing and maintaining strategic account relationships and negotiating large, multi-year deals
• Demonstrated track record of managing multi-functional responsibilities within a global company; including profit and loss accountability.
• A proven track record of profitable sales and market growth to be demonstrated over a sustained period of time.
• Strong negotiation and enterprise-level sales management skills.
• Demonstrated management, leadership, and teambuilding skills within a complex cross-functional matrix organization.
• Demonstrated organizational development and collaboration skills are required.
• Excellent written and verbal communication skills are required.
• Demonstrated leadership in a cross-functional environment with the ability to lead, influence, and shape opinion among a peer group of senior managers.
• Outstanding communication skills with an ability to communicate complex issues clearly and crisply, such as Agilent's strategies, product plans, and channel and brand management programs.
• Strong drive for growth and success, highly driven with good maturity leve

Skills and attributes

• Experience modeling channel structure and managing indirect channels
• Proven track record of successful change management initiatives
• Proven track record of process and workflow improvements across organizations and sales channels
• Domestic and international/cross-cultural exposure and experience from a business and personal perspective. Experience in building and leading a multi-functional team.
• Hands-on, results-oriented experience in the creation and execution of successful sales plans
• A robust and strategic thinker who is process-oriented, obsessed with continuous improvement, manages by fact and has excellent conceptual skills demonstrated through disciplined, succinct communication.
• Passion for talent development with the ability to select and grow high-potential managers who will contribute to the growth of Agilent organization in the region.

Job Description

• High potential leader ready to lead a team of ~30 technical product representatives (Product Specialists) of Liquid Chromatography & Liquid Chromatography Mass Spectrometry (LC&LCMS).
• This will develop and lead regional LC&LCMS growth strategies and programs with team members to achieve regional financial targets as well as strong LC growth by outpacing market growth in the collaboration with partner organizations including Marketing, Customer Service organization, SSD/CSD sales and others through maximizing customer satisfaction, customer loyalty and customer life-time value.
• Focus on product specialization and workflow solution to differentiate Agilent in the market is highly necessary to meet evolving market needs and to give a sense of security and confidence in our strategy.
• Geographical accountability will be in South Asia, Japan & Korea but becoming a strong collaboration and cooperation bridge with India and other global organizations such as Solution Unit, AFO, EMEA, China is crucial to differentiate Agilent solutions vs. competitors and to lead the specialization optimization for regional LC&LCMS business.
• In addition, this role will be a strong advocate and partner of the smooth and efficient Channel Evolution Journey and related initiatives, which will require different levels of specialization depending on the customer buying journey to lead & drive medium to long-term business plans.
• Finally, this role requires strong leadership to grow next level technical talents which will be equipped with development and demonstration capability of scientific workflow solutions as well as economic workflow solutions for customers to differentiate Agilent in the competitive market.

Qualifications

• Appropriate undergraduate degree required; advanced business degree with emphasis on marketing/market management required. MBA or PhD a plus
• Demonstrated track record of managing multi-functional responsibilities within a global company.
• A proven track record of profitable sales and market growth to be demonstrated over a sustained period
• Direct people management and sales management experience
• Experience with product commercialization and application development
• Proven track record of successful change management initiatives
• Proven track record of process and workflow improvements across organizations and sales channels
• Experience in building and leading a multi-functional team, cross-cultural exposure & leadership
• Excellent organization and planning skills
• Strong negotiation and enterprise-level sales management skills.
• Demonstrated management, leadership, and teambuilding skills within a complex cross-functional matrix organization
• Hands-on results, results-oriented experience in the creation and execution of successful sales plans
• Demonstrated organizational development and collaboration skills are required.
• Excellent written and verbal communication skills are required.
• A robust and strategic thinker who is process-oriented, obsessed with continuous improvement, manages by fact, and has excellent conceptual skills demonstrated through disciplined, succinct communication.
• Demonstrated leadership in a cross-functional environment with the ability to lead, influence, and shape opinion among a peer group of senior managers.
• Outstanding communication skills with an ability to clearly and crisply communicate complex issues such as Agilent's strategies, product plans, and channel and brand management programs.
• Passion for talent development with the ability to select and grow high-potential employees who will contribute to the growth of Agilent organization in the region.
• Strong drive for growth and success, highly driven with good maturity level

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Responsibilities:

• Identify, qualify, and close new customer sales opportunities to generate sales revenues that meet or exceed assigned goals
• Conducts continuous prospecting activities and build a sales pipeline to support the achievement of sales revenue goals
• Provide professional services to current and new clients through consultative selling, cross-selling, or up-selling the company’s products and/or services.
• Establish and maintain strong and lasting relationships with clients as a trusted advisor by regularly updating them with company’s new products and/or introducing innovative solutions and providing continuing pre-sales and post-sales support in managing and meeting their expectations.
• Maintain a high degree of technical knowledge to effectively engage in business discussions with clients across industries, and to co-create feasible solutions to address any of their engineering concerns.
• Able to think critically and suggest improvements that might lead to cost savings or other client benefits.
• Develop and/or customise relevant materials and presentations that explain key product features and viable technical solutions to benefit clients and prospects.
• Manage accounts effectively throughout the sales cycle – Prospecting, Business Development, Deal Confirmation and Post-Sales Support.
• Involved in sales and marketing initiatives; seminar/ technical training workshops, marketing literature, marketing materials, events, etc
• Continuously develop production and solution knowledge, able to learn the latest market trends and competition movements
• Any other duties assigned by Supervisor

Pre-requisites:

• Degree/Diploma in any discipline
• Relevant experience preferably in kitchen/home appliances industry
• Result-oriented with proven achievements in development of accounts and good track record in sales
• Analytical with ability to influence customers
• Ability to collaborate with customers on resolution of technical issues, through internal or vendor support resources
• Excellent communications, presentation & interpersonal skills
• A team player who is meticulous and able to work independently
• Able to work in a fast-paced sales environment and multitask

The successful candidate will be based at 26 Senoko Avenue. Company shuttle bus pickup/dropoff point at Sembawang MRT station.

Remuneration will commensurate with work experience and qualifications. Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

Responsibilities

- Develop and execute strategic plans to achieve sales targets.

- Identify and pursue new business opportunities through market research, networking, and lead generation.

- Build and maintain strong relationships with key stakeholders, including prospective and existing clients, partners, and industry professionals.

- Collaborate closely with marketing, product, and other teams to ensure alignment of sales strategies with overall business objectives.

- Prepare and present sales proposals, negotiate contracts, and close deals to meet revenue targets.

- Monitor market trends, competitor activities, and customer feedback to identify opportunities for innovation and improvement.

Requirements

- Excellent communication, negotiation, and interpersonal skills.

- Ability to work independently and collaboratively in a fast-paced and changing environment.

- Willingness to travel extensively as required.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

Responsibilities

• Oversee day-to-day operation to ensure smooth operational effectiveness
• Handling vehicles for inspection and other services (when requried)
• Assist in handling customer’s enquiries (when required)
• Data entry for work related matters
• Provide good Customer Service
• Ad-hoc duties as assigned

Requirements

• Possess Valid Class 3 License
• Possess Vocational License will be an added advantage
• Proficiency in Microsoft Word, PowerPoint and Excel
• Communication, Customer Service and Problem Solving Skills
• ‘O’ Level, Diploma, Advanced/Higher/Graduate Diploma
• Able to work independently
• A good team player who is proactive and meticulous
• Has good communication and interpersonal skills
• Keen to learn with positive work attitude
• Entry level candidates are welcome to apply
• 5.5 days work

WHO ARE WE?

Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries and a  welcoming company culture.

ABOUT THE ROLE

The digital marketing performance manager holds the accountability of the overall account performance and budget utilization for a portfolio of clients and ensures that the team works cohesively in developing, maintaining and optimizing performance marketing channels. Additionally, the mid-tier position is responsible in producing reports and insights along with recommending growth strategies and tactics for internal and external stakeholders. This role requires a people leader with a strong strategic mindset, experience in project management, established communication skills, a deep understanding of digital marketing disciplines (paid and non-paid) and analytical mind.

RESPONSIBILITIES

Management and Growth (40%)

• Frequently monitor performance dashboard and proactively maintain performance and budget pacing
• Measure and report performance of all channels and campaigns, and assess against goals to internal and external stakeholders
• Contribute to the development of media plans and successful performance marketing strategies
• Maintain complete visibility on campaign opportunities and risks
• Provide recommendation on tactical developments and optimisations 
• Hands on campaign executions when required
• Remain constantly updated with company capabilities and service and upgrade knowledge on digital marketing solutions so as to effectively communicate all offerings to the client

Project Management (40%)

• Lead and brief multiple projects relating to marketing campaigns and creative
• Communicate internally and externally on project status
• Ensuring and monitoring satisfactory quality of work
• Manage and oversee the team’s workload and priorities
• Control client delivery to prevent over-servicing
• Delegate, supervise and apply quality control on executional tasks
• Keep up to date with promotional campaigns and proactively manage the execution

Team Management and Development (20%)

• Provide guidance, support, and encouragement to team members to enhance their performance and boost their motivation.
• Coordinate and/or request trainings for the team or team members
• Flag team shortcomings (capacity, capability and/or behaviour) to the management team and contribute in resolving team issues

Qualification and Experience

• At least 3 years of experience in client servicing and team lead capacity working in a Digital Marketing Agency
• At least 1 year of managing multiple marketing projects
• Bachelor’s degree or equivalent experience

Technical and Soft Skills

• Skilled proficiency in directly managing and strategizing for Google Ads and Facebook Ads as a minimum
• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Experience in using Project Management software (preferably ClickUp)
• Excellent written and spoken interpersonal skills; with exceptional presentation skills
• Possess leadership and people development skills

Personality Traits

• Demonstrates Kaliber’s core values — transparent, communicative, people-centric, and possesses expertise in ones craft 
• Engages proactively within a team environment 
• Ability to use initiative and work without a high level of supervision
• Ambition to understand the business and what drives performance
• Excellent attention to detail 
• Ability to work in a fast-paced environment
• Quality driven, consistently aims to uphold high standards
• Maintains strict discretion and confidentiality
• Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes 

• Hybrid-Remote team
• Flexible working hours
• Fast-growing startup company
• Friendly work environment
• Paid time off, including sick leaves and emergency leaves
• Provision for company-owned laptop
• Opportunities to develop into senior management roles
• and more!
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

Responsibilities

• Prepare proposal, and paperwork, such as quotation, sales order / purchase orders, and others
• Provide administrative support on sales related tasks, including system maintenance
• Assist in customer service (work with customers directly when necessary)
• Work with Procurement Team to obtain the best price and terms to close sales
• Coordinate with other stakeholders to ensure alignment of expectations and project completion within schedule.
• Monitor and report on project progress, performance and issues, and taking corrective actions as needed.
• Arrangement of delivery including DDP/Sample to customer.
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Source & handle local orders and also orders that we do not have local office
• Provide artwork brief from sales to design team, follow up on artwork status
• Monitor and track sales orders from initiation to fulfilment, ensuring orders are processed promptly and accurately.

Requirements

• 1-2 years in Administrative Sales Support background
• Team Player and Detail Oriented
• Able to liaise with counterparts from China
• Able to prioritize and organize task
• Well versed in Microsoft Office

Objective

To plan and implement marketing automation strategies for XCL Schools to increase marketing and admissions performance including but not limited to:

• Increasing digital advertising performance and lead generation by building customer databased and implementing CRM segments for campaign optimization
• Increasing lead to enrolment conversion rates with marketing journeys
• Increasing admissions and marketing productivity by reducing manual processes

Responsibilities

• Collaborate with schools’ marketing and admissions subject matter experts to develop, implement and continuously enhance CRM and marketing automation journeys and campaigns, aligned with customer personas and lifecycles and industry best practices
• Set up performance measurement tools and review and analyze data to identify trends and create data-driven strategies for our marketing and admissions
• Be responsible for the marketing automation software of XCL, leverage latest knowledge and maintain standards, and develop in-house capabilities across XCL schools to optimize marketing performance continuously and utilize new solutions

Requirements

• At least 5 years of marketing automation experience
• Sound knowledge of using automation tools like Salesforce Marketing Cloud, implementing web tracking technologies, digital marketing techniques like A/B testing
• Understanding of lead generation procedures and customer life cycle
• Proficient in audience segmentation
• Deep knowledge of consumer psychology and behavior
• Excellent interpersonal, communication and project management skills, with the ability to prioritise tasks across multiple projects.
• Ability to pivot quickly and make fast decisions based on changing needs in a high growth environment.
• Analytical and driven by data metrics, ability to translating complex data into actionable insights for stakeholders.
• Strategic mindset that can see beyond the day-to-day to help the business achieve long-term customer acquisition and retention goals.

Responsibility

- Generate new sales leads.

- Build and maintain relationships with clients and prospects.

- Collect and analyze information and prepare data and sales reports.

- Perform with sales person as well as engineers to transit proposal to successful order

- Meet with potential clients to determine their needs.

- Generate proposal, costing and tender documents for customer inquiries.

- Provide technical related sales support.

Present technical expertise to select, implement and develop competitive product, applications as well as solutions.

Qualification

- Minimum Diploma in Engineering or equivalent.

- Minimum 3 years of experience in direct sales.

- Solid proven track record in sales deliverables.

- Dynamic and results oriented.

- Excellent communication, listening, presentation and business writing skills.

- Must be able to travel.

Job Description

As an Aftermarket Enterprise Sales Manager, you will be responsible for driving sales and revenue growth in the aftermarket segment of our enterprise business. This role requires a strategic approach to identifying and engaging with potential clients, understanding their needs, and offering tailored aftermarket solutions that add value to their operations. You will work closely with cross-functional teams including marketing, product development, and customer support to ensure client satisfaction and retention.

Key Responsibilities:

• Sales Strategy Development: Develop and execute a comprehensive sales strategy to drive aftermarket revenue growth within the enterprise sector.
• Client Engagement: Build and maintain strong relationships with key decision-makers and stakeholders in target enterprise accounts. Identify client needs and pain points to effectively position aftermarket solutions.
• Solution Selling: Understand the full range of aftermarket products and services offered by the company and articulate their value proposition to clients. Customize solutions to meet the specific needs of each client.
• Pipeline Management: Manage the sales pipeline, from lead generation to closure, using CRM tools and processes. Track and report on sales metrics and KPIs to monitor performance and identify areas for improvement.
• Collaboration: Collaborate with internal teams, including product development, marketing, and customer support, to ensure alignment of sales efforts with overall business objectives. Provide feedback from clients to inform product development and marketing strategies.
• Market Analysis: Stay informed about industry trends, competitor activities, and market dynamics related to aftermarket products and services. Use this knowledge to identify opportunities for growth and innovation.
• Training and Support: Provide training and support to sales teams and channel partners to enable them to effectively promote aftermarket solutions and maximize sales opportunities.
• Customer Success: Ensure high levels of customer satisfaction and retention by delivering exceptional service and support throughout the sales process and beyond.

Qualifications

• Bachelor’s or Master’s Degree or equivalent
• Minimum of 8 years of experience is required for entry into this role, along with at least 3 years of managerial experience.
• Proven ability to lead large teams
• Project management experience
• Laboratory experience or experience in selling instruments for laboratories is required.
• Excellent verbal and written communication skills

Mondays Made is a Singapore-based demi-fine jewelry brand that specializes in 18k gold vermeil, natural gemstones and moissanites. Our mission is to inspire women to express themselves through refined jewelry that carries a touch of whimsy.

Job Description

We are looking for a creative and detail-oriented Marketing and Social Media Associate to conceptualize, film, and create compelling ad campaigns, social media content, and emailers. The ideal candidate will have a passion for storytelling, a keen eye for design, and a good understanding of digital marketing strategies. This role offers a flexible working arrangement, allowing you to work partly from home, and partly from office.

Job Responsibilities

· Develop and execute creative concepts for ad campaigns.

· Plan, style, film and edit on-brand videos, images, graphics and other content for social media and digital marketing campaigns.

· Prepare and schedule social media posts across multiple platforms, ensuring consistency in brand voice and message.

· Write and design email newsletters to engage and nurture the customer base.

· Assist and coordinate influencer outreach campaigns.

· Monitor and analyze performance of digital marketing campaigns, providing insights and recommendations for improvement.

· Perform ad-hoc tasks and projects as needed to support the team.

Job Requirements

· Experience in marketing, content creation and digital advertising.

· Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Lightroom Classic, Premiere Pro, etc).

· Strong video production and editing skills.

· Familiar with social media platforms (Facebook, IG, TikTok), email marketing tools (Klaviyo) and analytics software (Google Analytics, Meta Ads Manager).

· Ability to work independently and as part of a team.

· Creative mindset with strong attention to detail.

· Good command of written English.

· Knowledge of the jewelry industry is a plus.

· Only Singapore-based applicants should apply.

How to Apply:

Interested candidates should submit their resume, a cover letter detailing their relevant experience, and a portfolio showcasing their work to [email protected]. Please include "Marketing and Content Associate Application - [Your Name]" in the subject line.

• Reporting to COO.
• Experience in MS Dynamics 365 BC ERP, other ERP solution sales experience is a bonus.
• Promote and actively push range of products/services that the company has developed, focusing on business process improvement for clients
• Jointly and proactively identity business deals and opportunities and ensure closure
• Be well equipped with all necessary product knowledge and basic demonstration skills
• Conduct case study, discussion and basic product demonstrations based on clients’ requirements
• Preparation of quotations and business proposals based on clients’ requirements
• Providing post-sales services and ensure post-sales satisfaction from the Company’s clientele
• Monitoring customers’ expectation and satisfaction with our products and services
• Effectively able to identify customers and company’s resources (both people and financially) to realize joint business objectives
• Ability to add value by identify gaps in client’s business processes to introduce mobility solutions.
• Minimum Diploma or higher.
• 3 - 5 years’ experience in Business Application / ERP sales.
• Sales experience in Enterprise Mobility.
• Proven track record to deliver results
• Confident, aggressive and results oriented.
• Analytical and a team player.
• Good interpersonal and communication skills
• Aspire to grow in career
• Able to perform with minimum supervision from management.

• Recruit new partners on board and maintain relationships with existing partners.
• Promote our No-Code Application Development Platform and ISV Solution.
• Act as a bridge for communication between the customers/ partners and the product team.
• Access, clarify and validate partner needs and performances at regular intervals and maintain a high partner satisfaction rate
• Coordinate with other sales channels to avoid any potential conflicts.
• Coordinate with partner sales personnel and maximize sales.
• Manage funnels, forecast, and seize sales opportunities.
• Drive and manage sales and marketing campaigns.

Responsibilities:

• Solution Selling for Mobile & Web Application.
• Identify and develop sales opportunities in Singapore market.
• Develop plans and sales strategies to increase branding and market share.
• Prepare sales presentations and solution demonstration.
• Prepare Sales proposal.
• Work with Marketing team to develop sales campaigns to target vertical industry.
• Forecast monthly, quarterly and annual sales revenue and generate timely sales report.

Job requirements:

• Experience in Software Solution Selling
• Good working attitude and communication skills.
• Minimum 4 years Software Sales experience
• IT background preferred.

WHO ARE WE?

Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries and a  welcoming company culture.

ABOUT THE ROLE

The digital marketing performance manager holds the accountability of the overall account performance and budget utilization for a portfolio of clients and ensures that the team works cohesively in developing, maintaining and optimizing performance marketing channels. Additionally, the mid-tier position is responsible in producing reports and insights along with recommending growth strategies and tactics for internal and external stakeholders. This role requires a people leader with a strong strategic mindset, experience in project management, established communication skills, a deep understanding of digital marketing disciplines (paid and non-paid) and analytical mind.

RESPONSIBILITIES

Management and Growth (40%)

• Frequently monitor performance dashboard and proactively maintain performance and budget pacing
• Measure and report performance of all channels and campaigns, and assess against goals to internal and external stakeholders
• Contribute to the development of media plans and successful performance marketing strategies
• Maintain complete visibility on campaign opportunities and risks
• Provide recommendation on tactical developments and optimisations 
• Hands on campaign executions when required
• Remain constantly updated with company capabilities and service and upgrade knowledge on digital marketing solutions so as to effectively communicate all offerings to the client

Project Management (40%)

• Lead and brief multiple projects relating to marketing campaigns and creative
• Communicate internally and externally on project status
• Ensuring and monitoring satisfactory quality of work
• Manage and oversee the team’s workload and priorities
• Control client delivery to prevent over-servicing
• Delegate, supervise and apply quality control on executional tasks
• Keep up to date with promotional campaigns and proactively manage the execution

Team Management and Development (20%)

• Provide guidance, support, and encouragement to team members to enhance their performance and boost their motivation.
• Coordinate and/or request trainings for the team or team members
• Flag team shortcomings (capacity, capability and/or behaviour) to the management team and contribute in resolving team issues

Qualification and Experience

• At least 3 years of experience in client servicing and team lead capacity working in a Digital Marketing Agency
• At least 1 year of managing multiple marketing projects
• Bachelor’s degree or equivalent experience

Technical and Soft Skills

• Skilled proficiency in directly managing and strategizing for Google Ads and Facebook Ads as a minimum
• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Experience in using Project Management software (preferably ClickUp)
• Excellent written and spoken interpersonal skills; with exceptional presentation skills
• Possess leadership and people development skills

Personality Traits

• Demonstrates Kaliber’s core values — transparent, communicative, people-centric, and possesses expertise in ones craft 
• Engages proactively within a team environment 
• Ability to use initiative and work without a high level of supervision
• Ambition to understand the business and what drives performance
• Excellent attention to detail 
• Ability to work in a fast-paced environment
• Quality driven, consistently aims to uphold high standards
• Maintains strict discretion and confidentiality
• Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes 

• Hybrid-Remote team
• Flexible working hours
• Fast-growing startup company
• Friendly work environment
• Paid time off, including sick leaves and emergency leaves
• Provision for company-owned laptop
• Opportunities to develop into senior management roles
• and more!
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

• In charge of developing and implementing sales and marketing strategy in assigned territories / sales channel including marketing initiatives, business development opportunities as well as new market entry plan, analysis, budget and timeline
• Pro-actively innovate and respond to market needs
• Build knowledge of the market in terms of new product development, market potential & size, key players, consumption patterns, etc.
• Manage and build relationships with customers
• Enable negotiations regarding price variations, customer specification and promotional mechanisms
• Participate in local and/or global trade shows and exhibitions to promote brand awareness

Job Requirements:

• Degree or Diploma in Marketing / Business / Management or equivalent
• Possess a positive attitude with high level of self-motivation and determination
• Good interpersonal skills and able to interface with all levels, internally and externally in a professional and responsive manner
• Strong in customer relationship management and networking
• Proficiency in presentation is an essential requirement
• Good command of English and Mandarin (to liaise with Mandarin speaking associates)
• Willingness to travel as and when required
• Experience in Business Development in FMCG, F&B or Hospitality sector is a bonus
• Singaporeans only.

We will relook at all applications again even if you have applied before. Those who have strong relevant work experience will automatically be considered for Senior Exec or Managerial role if deeemed suitable for consideration.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).