• Receiving customer bookings and arranging appointments over the phone
• Receiving and greeting walk-in customers on arrival
• Providing skincare guidelines to customers
• Providing deep tissue, hot stone, Indian head and Swedish massage
• Cleaning and sterilising beauty treatment equipment
• Performing brow tinting, manicures and nail extensions
• Keeping track of lotions, nail polishes, facial creams, and other beauty products
• Recognising problems and referring customers to dermatologists, plastic surgeons, chiropractors and physiotherapists or other medical practitioners
• Collaborating with the staff to keep the work area clean and create a pleasant atmosphere for the clients

Our team is in the AI Talent Management industry, focusing primarily on the B2B human resource Talent Management market. The system includes HR Talent Management, EdTech, and AI components. We are looking for a Sales and Marketing Manager with a high performance and track record willing to travel overseas on business trips.

Responsibilities

• Develop sales strategies and plan to expand market share about pre-set standards and industry and economic trends.
• Plan, develop and implement marketing strategies.
• Analyse customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies
• Responsible for the overall sales budget and financial targets
• Direct and drive sales forecasting activities and set performance goals
• Actively grow the current business and seek out new customers to achieve corporate objectives
• Ensure that the customers’ perspective is a driving force behind business decisions and activities; crafting and implementing strategies that meet customers’ and organization’s needs
• Implement and execute sales activities in collaboration with other departments
• Monitor the competitive landscape and keep abreast of market developments
• Familiarise with the technical functions and specifications of our product and translate these into business benefits for potential clients
• Identify new business avenues through existing and potential client base
• Implement new account development strategies to take advantage of potential opportunities
• Execute sales and/or marketing activities in line with the sales and marketing plan
• Ensure timely communications with potential and existing clients
• Liaise with internal stakeholders on customer accounts to ensure smooth end-to-end service experiences
• Execute sales retention strategies and plans to retain existing clients
• Maintain strategic partnerships to shorten sales cycles and increase revenue
• Provide suggestions to develop sales strategies and business plans
• Update clients with the latest information on market trends and technical development
• Maintain records of sales, pricing, and activity reports
• Be a positive representative of the company and its brand in the marketplace
• Conduct all sales activities with the highest degree of professionalism and integrity

Requirements

• Degree with a minimum of 5 years of sales & marketing experience, preferably in an IT or business field.
• Preferably, Technical knowledge of Edtech and Adult Training will be a PLUS.
• Excellent communication and interpersonal skills with influencing and negotiation capabilities
• Candidates with experience and a proven track record in B2B sales would have an advantage.
• Knowledge of the education industry will be an added advantage.
• Fluent in English and able to engage stakeholders.
• Independent, self-motivated and able to work fast and well under pressure.
• Outgoing with good interpersonal communication and presentation skills.
• Organizational and time management skills.
• Have a passion for excellent customer management and believe in long-term customer engagement.
• Demonstrated a track record of developing new opportunities, closing accounts and exceeding sales targets.
• Must be able to design PPT and perform presentations to the target customers
• Willing to travel overseas for a business trip.

Working Arrangement

This position is a 50% work-from-home arrangement until further notice. The candidate must have a good working laptop or desktop, a working webcam, and a microphone for virtual meetings.

We will be offering a basic salary plus a KPI bonus.

Develop and execute a growth for China markets.

Identify, qualify , and cultivate strong relationships with key decision-makers across various industries.

Conduct market research and analaysis to identify new opportunities and trends.

Represent the company at industry events and conferences to build brand awareness,.

Strong leadership, communication, and interpersonal skills.

Demonstrate ability to build and maintain strong client relatioships.

A strategic thinker with a passion for driving growth and achieving results

Responsibilities:

• To develop new partners and maintain key customer to increase product sellout and strive to achieve target
• Build high value relationship with partners by providing key information, communicating partner's request and feedback, problem solving, and handling complaints
• Responsible execution of daily tasks related to products and promotions for assigned client
• Supporting internal teams by providing administrative, technical and clerical support
• Update and present to senior management on business structure, market progress, and end user development status.
• Assisting in coordinating orders to ensure completion of process

Education And Work Experience:

• Bachelor's degree (B.A./B.S.) in business or related field
• Minimum of 2 years of channel account management or retail buying experience in the consumer electronics industry

Preferred Qualifications:

• IT channel account management experience is preferred.

Knowledge and Skills:

• Intermediate experience with Word, Excel, and PowerPoint.
• Ability to multi-task and manage workflow priorities.
• Confidence to speak to market partners
• Experienced in analytical and execution
• Strong in goal and time management
• Team player who is open to support team members.

Responsibilities:

• Develop and start business with new channel partners and end users.
• Train and assist distributor/dealers and end users to ensure they are well-versed in our products and services and can effectively adopt our products.
• Establish and sustain robust relationships with partners including distributors, dealers, end users.
• Be accountable for owned territories through creating, qualifying, updating, forecasting, and driving sales opportunities.
• Conduct market research to identify potential opportunities and trends in the consumer market.

Education And Work Experience:

• Bachelor's degree (B.A./B.S.) in business or related field
• Minimum of 5 years of channel account management or retail buying experience in the consumer electronics industry

Preferred Qualifications:

• National account management experience is preferred.

Knowledge and Skills:

• Intermediate experience with Word, Excel, and PowerPoint.
• Ability to multi-task and manage workflow priorities.
• Confidence to speak in front of large groups or senior management.
• Focused on taking initiative to solve problems and create positive results.
• Strong communication skills via email, phone, and face to face internally and external partners.
• Team player who is open to support other team members.

Caro Patisserie is a French bakery specializing in making and selling French tarts via two retail shops and online on its website (caro-patisserie.com).

We are looking for a dynamic and presentable sales staff (service crew) for our new retail shop in Joo Chiat. If you have an interest in French pastries and enjoy being customer-facing, then this is the right opportunity for you.

Salary & Benefits:

12-14$ per hour

Staff discount

Working Hours:

Wednesday to Friday from 5pm - 8pm

Saturday & Sunday from 1pm - 8pm

Approximately 25 hours per week

Job Responsibilities:

• Deliver excellent customer service and greet customers at all times
• Serve customers by packing their tarts for take-away and serving on plate for dine-in
• Handle cashier
• Always replenish display fridge with tarts accordingly and ensuring items are well displayed and display is attractive
• Ability to work in a busy environment at times
• Follow operational policies and procedures, including those for cash handling, and maintain cleanliness of the store, fridge and tables
• Any ad-hoc duties when necessary

Requirements:

• Passionate about service and people
• Preferably minimum 1-year working experience in F&B – cafes/ restaurants
• Those with no experience are welcome to apply if enjoy customer facing
• Independent and self-motivated
• Able to work on weekends and public holidays

Caro Patisserie is a French bakery specializing in making and selling French tarts via two retail shops and online on its website (caro-patisserie.com).

We are looking for a dynamic and presentable sales staff (service crew) for our new retail shop in Joo Chiat.

If you have an interest in French pastries and enjoy being customer-facing, then this is the right opportunity for you.

Benefits:

2,000$ to 2,400$

Year-end bonus based on performance and commitment

10 days annual leave

Staff discount

Working Hours:

Wednesday to Sunday (5 days per week) from 10.30 am - 6:30 pm

Job Responsibilities:

• Deliver excellent customer service and greet customers at all times
• Serve customers by packing their tarts for take-away and serving on plate for dine-in
• Handle cashier
• Always replenish display fridge with tarts accordingly and ensuring items are well displayed and display is attractive
• Ability to work in a busy environment at times
• Follow operational policies and procedures, including those for cash handling, and maintain cleanliness of the store, fridge and tables
• Any ad-hoc duties when necessary

Requirements:

• Passionate about service and people
• Preferably minimum 1-year working experience in F&B – cafes/ restaurants
• Those with no experience are welcome to apply if enjoy customer facing
• Independent and self-motivated
• 5-day work week and able to work on weekends and public holidays

Job Descriptions

# Sales & Customer Service:

• Engage with customers to understand their needs and provide personalized recommendations.
• Drive sales by offering product knowledge, promotions, and upselling opportunities.
• Build and maintain strong customer relationships to encourage repeat business.

# Store Operations:

• Assist in maintaining a clean, organized, and visually appealing store environment.
• Ensure that products are well-stocked, properly labeled, and displayed according to company standards.
• Handle cash transactions, process payments, and manage the point-of-sale system accurately.

# Product Knowledge:

• Stay updated on the latest product offerings, features, and promotions.
• Provide customers with detailed information about products, including benefits and usage.
• Attend training sessions to enhance product knowledge and sales techniques.

# Inventory Management:

• Assist in inventory management by conducting stock counts, monitoring inventory levels, and reporting discrepancies.
• Coordinate with the stockroom to ensure timely replenishment of products on the sales floor.
• Assist in the receiving and organizing of new stock deliveries.

# Sales Reporting:

• Track sales performance and provide regular reports to the store manager.
• Analyze sales trends to identify opportunities for growth and improvement.
• Participate in setting and achieving sales targets and goals.

# Team Collaboration:

• Work closely with other team members to create a positive and collaborative work environment.
• Participate in team meetings and contribute to store improvement initiatives.
• Provide support to colleagues during peak periods or special promotions.

Job Requirements

• Marketing Background; Fresh Graduates are welcome to apply
• Live sales experience on Tik Tok/Instagram
• Excellent Interpersonal skills
• Strong customer service skills
• Self-motivated and goal oriented
• Available to work on weekends

Benefits

• 14 days Annual Leave
• 14 days Medical Leave

Working hours

• 12pm - 8pm / 5 days work week

Our client, a leader in the beverage industry, dedicated to delivering exceptional products to the on-trade sector is seeking a results-driven On Trade Sales Specialist to drive sales and boost brand visibility in bars, restaurants, and hotels. You’ll build strong relationships with key accounts, identify new business opportunities, and execute promotional events.

Key Qualifications:

• Diploma in Business, Marketing, or related field.
• Proven sales experience, ideally in the on-trade sector.
• Strong understanding of the alcohol beverage or hospitality industry.

To apply, please send your latest resume, in word format outlining your relevant experience and qualifications to [email protected]. We look forward hearing from you.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Please note that unfortunately, at this moment, our client is unable to extend support to candidates under the EP, SP, or WP schemes.

Thank you for your understanding.

EA Personnel Name: Ong Irene

EA Personnel Registration Number: R1980370

EA License no.: 21C0783

Our respected Japanese multinational client is in search of an experienced Inside Sales Executive (proficiency in both English and Japanese).

This role involves supporting Account Managers in sales operations, customer interactions, and administrative tasks within the telecom industry, requiring strong organizational, communication, and software skills, as well as industry knowledge and experience.

Requirements:

• 3+ years of sales or Inside sales support/operations experience in the information technology industry.
• Excellent interpersonal skills with a focus on customer relationship development.
• Strong organizational abilities and the capability to multitask effectively.
• Proficiency in Microsoft Office applications, Salesforce, and Microsoft Business Central.
• Self-driven and detail-oriented with strong follow-up skills.
• Ability to work independently or with minimal supervision.
• Experience in business development, revenue, and cost management is a plus.
• Diploma

Japanese Oriented Skillset:

Language: Ability to speak and write in English and Japanese is a must.

To apply, please send your latest resume, in word format outlining your relevant experience and qualifications to [email protected]. We look forward hearing from you.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Please note that unfortunately, at this moment, our client is unable to extend support to candidates under the EP, SP, or WP schemes. Thank you for your understanding.

EA Personnel Name: Ong Irene

EA Personnel Registration Number: R1980370

EA License no.: 21C0783

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

• Monday to Friday; office hours
• Competitive salary package and benefits
• Conducive work environment with opportunities for career growth

An established MNC in the Heavy vehicles/ automotive industry is seeking to hire passionate and suitable candidates to join and lead the team!

Job Responsibilities:

• Develop and generate heavy vehicle sales and increase market share within Singapore
• Increase commercial turnover and profit by building and strengthening relationships with existing and new customers
• Lead the sales teams towards great customer satisfaction level; position company’s brands as a premium product with excellent service quality
• Spearhead and drive the sales and support team to be the market leader; plan and execute tactical sales plan
• Provide product support in a timely manner to team and key contact personnel
• Responsible for monthly/ annual department spend within budget
• Other relevant duties as required

Job Requirements:

• Minimum Diploma/ Degree in Automotive/ Mechanical Engineering/ Sales and Marketing/ Business or equivalent
• Minimum 3 -5 years of relevant experience in Automotive/ Heavy vehicle sales
• Excellent interpersonal and communication skills; experience in leading a team is preferred
• Possess Class 3 license

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

Division Manager

CEI Reg. No.: R1104463

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

About Delta Capita

Delta Capita is a global Managed Service, technology solution and consulting provider, with a unique combination of experience in financial services and capability in technology innovation.

Our vision is to ‘Reinvent the Financial Services Value Chain’, and we provide a Business Operating Platform-as-a-Service. We are a trusted mutualised service provider for many of the leading global investment banks and financial service companies in the world.

We help our clients reduce costs and improve processes by moving them away from their existing propriety models towards mutualised managed services, enabling a healthier and more performant business.

Delta Capita have one of the largest teams of structured products experts in the world and count many leading structured products issuers as our clients. Our services cover all aspects of structured product issuance, with a core focus on Legal Documentation, Transaction Management and Product Governance services. Our core mission is to enable our clients to comply with regulatory obligations, transform and simplify their operations, reduce their costs and adopt innovative business model and technologies.

Job description

We are recruiting for a number of legal documentation drafting roles within our Structured Products team at Delta Capita in Singapore. Our team provide legal documentation drafting and issuance support to cross-asset structured products businesses at a range of tier one Investment Banks.

The roles will suit professionals with between 5 and 10 years experience and the successful candidate will have the following responsibilities:

• Draft and review legal documentation (Pricing Supplements, Final Terms, and ancillary documentation) for structured product transactions;
• Manage a pipeline queue of transactions to strict deadlines;
• Partner with the legal department when required to review legal documentation and templates for new or adapted payoffs;
• Initiate process improvements and leverage technology for document automation;
• Build and maintain strong relationships with client contacts in Operations, Structuring, Legal and Trading.

Job requirements

Essential Experience / Skills

• Experience within the financial service industry drafting issuance documentation for securities or structured products, or complex or non-standard derivatives;
• Experience working on structured products and/or derivative transactions;
• Highly organized and extremely detail oriented;
• Excellent communication skills;
• Ability to prioritise workflow in order to meet deadlines;
• Past experience of working as part of a team and understanding the impact that delivery of your work has on your colleagues;
• High attention to detail and pride in delivering high quality work;
• A strong work ethic proven by previous working experience;
• Word, Excel, Outlook (or similar) skills to a high standard.

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a permanent full-time position located in Singapore as preferred. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role a valid working permit for Singapore is mandatory.

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.

Our 3 offerings are:

• Managed Services
• Consulting & Solutions
• Technology.

• Monday to Friday; office hours
• Conducive work environment
• Location: Seletar Aerospace

An established MNC in the Aerospace industry is seeking for a suitable and passionate candidate to join the team!

Job Responsibilities:

• Lead daily operations and manage the team of sales support executives by coaching, mentoring and providing guidance
• Manage and resolve customers’ requests and issues in a timely manner
• Work closely with sales team and other departments to resolve any operation issues and ensure on time delivery
• Track and analyse sales support metrics to enhance performance and areas for improvements
• Implement strategies to improve sales support process and procedures
• Work closely with the Operations Lead to oversee the procurement and logistics function
• Other relevant duties as required

Job Requirements:

• Minimum Diploma in Marketing/ Business/ Supply Chain or Equivalent
• Minimum 5 years of relevant experience with 2 years of supervisory experience
• Proficient in MS Office
• Good interpersonal and communication skills
• Candidates who are on short notice will be advantageous

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

Division Manager

CEI Reg. No.: R1104463

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

We are a leading freight forwarding company specializing in providing comprehensive logistics solutions. With a strong focus on customer satisfaction and long-term partnerships, we offer a dynamic and rewarding work environment for individuals passionate about sales and logistics.

Sales Manager (Freight Forwarding)

Key Responsibilities:

• Expertise in Freight Rates: Familiar with shipping company freight rates, with a preference for US/European lines.
• Customer Relationship: Management: Build rapport and establish long-term relationships with customers.
• Follow-up on Proposals: Actively follow up on quotations and proposals for sea freight services.
• Business Development: Identify and develop new business opportunities with potential customers.
• Customer Management: Manage existing customers by increasing trade volume and ensuring customer satisfaction.
• Cold Calling & Visits: Conduct cold calls and visits to potential customers, providing competitive quotations and proposals.
• Sales Coordination: Liaise and coordinate all sales-related inquiries promptly and appropriately.
• Tariff & Quotation Management: Maintain and organize customer tariffs and quotations efficiently.

Requirements:

· Educational Background: Minimum Diploma or Degree in Logistics and Supply Chain or a related field.

· Experience: At least 10 years of relevant working experience in the air/sea freight industry.

· Skill Set: Ability to multitask, stay motivated, and maintain a positive attitude.

· Efficiency: Commitment to working efficiently and accurately.

· Attention to Detail: Strong attention to detail and problem-solving skills.

· Independence: Ability to work independently and take ownership of assigned duties.

· Language Proficiency: Proficiency in English/Chinese (Malay/Vietnamese preferred).

Work Location:

· Singapore (Frequent travel within Asia required)

If you are looking to develop your career in a challenging but rewarding work environment, we encourage you to apply. Please email your latest C.V., including your date of availability, current, and expected salary, to: [email protected]

We regret that only shortlisted candidates will be notified.

Nearest MRT: Labrador Park
Contract Duration: 11 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $3,450 per month

Job Responsibilities:

· Coordinate user research activities to gather feedback on new enhancement for an existing system. (E.g. create feedback questionnaires and coordinating interviews).

· Support in the continual user story refinement for accurate and up-to-date requirement documentations.

· Support development process and operations such as UAT, Live Verification etc.

· Provide basic troubleshooting support to users encountering issues with the digital platform and coordinate bug triage activities.

· Manage the onboarding of new solutions onto the innovation marketplace.

· Manage and collate of statistics and reporting on product health, management reporting and project progress.

· Manage documentation of operational processes and procedures related to the digital platform.

· Perform other duties as assigned to support the end-to-end innovation processes and workflows put in place.

Job Requirements:

· Minimum Diploma in any discipline

· Experience in Project Management and has a keen interest in the digital space and an appreciation of technologies

· Only Singaporeans.

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

About the School:

We are an EduTrust certified Private Education Institution based in Singapore with over a decade of successful track record. We strive to provide high quality education to international students and prepare them for global success. The Sales Lead position will be primarily responsible for increasing student enrolment, from leads generation to closing.

Key Responsibilities:

1. Sales and Enrolment Management:

• Execute the entire sales and enrolment process, from initial inquiry to student onboarding, ensuring a seamless and positive experience for families.
• Implement and manage a robust sales pipeline, tracking leads, conversions, and key metrics to optimize the enrolment process.

2. Sales Channel Expansion:

• Develop and execute sales strategy to drive student enrolment, e.g. exploring or expanding additional sales channels.
• Develop partnerships with educational consultants, agencies, and other key stakeholders to drive student recruitment.

3. Reporting and Analysis:

• Monitor and report on sales performance, providing regular updates to senior management on progress against targets.
• Use data and analytics to assess the effectiveness of sales strategies and make informed decisions to improve outcomes.

4. Market Expansion:

• Identify and pursue opportunities to expand the school's presence into new markets.
• Possibly represent the school at education fairs, community events, and other networking opportunities to promote our offerings.

Qualifications:

1. Diploma/Bachelor’s Degree in Marketing, Business Administration, or a related field.

2. Proven track record of independently delivering outstanding sales results, specifically in the international education industry

3. Deep understanding of all marketing channels and their related strategies, including social media

4. Experience in Chinese education market is highly desirable

5. Experience with EduTrust accreditation is highly desirable

Skills:

1. Excellent communication, presentation, interpersonal skills

2. Fast learner, self-starter, problem solver

3. Results-driven with a strong focus on achieving goals and driving growth

4. Ability to think strategically and creatively, with a focus on results and impact

5. Bilingual in English and Mandarin, or other Asian languages

Job Description

• Selling of company products through various sales channels such as Social Media platform, word of mouth, friends, referral, etc
• Establish professional relationship with potential customer to maximize the possibility of recurring sales
• Understanding of company’s products in order to clearly explain and promote it to prospective customers
• Attend sales and product trainings as and when needed to improve product knowledge and sales technique
• Follow up and ensure orders are being processed and delivered in a timely manner
• Provide after sales service and ensure constant communication with customers
• Promote and elaborate the benefits of joining the company as a member to expand the company’s distribution network
• Any other adhoc task as and when required

Job Requirement

• Minimum ‘N’ Level education
• Able to communicate effectively
• Willing to learn and explore new opportunities
• Eager to sell and earn
• No prior sales experience needed as training will be provided

Job Description:

• To assist the Director of Sales, Assistant Director of Sales, and Sales Manager/Executive in sales operations including reserving weddings, meetings, and conferences, coordinating groups, general administrative functions, and arranging Sales Blitzes and giveaways
• Excellent communication skills, experience in handling dissatisfied customers, and knowledge of managing effective sales leads
• To ensure the smooth running operation of the commercial section in consultation with the Director of Sales on all matters
• Providing sales and administrative support involving efficient handling of top and confidential agreements for DOS, ADOS & Sales Managers/Executives Preparing monthly, weekly, or daily sales analysis reports and taking minutes if necessary
• Preparing proposals, agreements, sales reports, and presentations.
• Coordinating and responding to all requests for internal meetings.
• To maintain and requisite inventory stocks for the Sales & Marketing Department (i.e. brochures, stationary, etc)
• Assisting in the implementation of sales strategy as prepared by the DOS, ADOS & Sales Manager/Executive
• To maintain and keep the database of the Sales & Catering team constantly updated on routine basis, including pending sales queries, customer issues, and in-process sales leads, etc.
• Keeps himself/herself well informed about the operations, especially in key departments (Front Office, Housekeeping, Food & Beverage, etc.)
• Promotes the Hotel as often as possible through entertaining, conduction, site inspections, presentation, etc., of the Hotel

Requirements:

• Bachelor’s Degree or Diploma in Hospitality Management or related field preferred
• Minimum 3-4 years of experience in a similar role. Preferably with experience in the hotel industry
• Excellent verbal and written communication skills and strong attention to detail
• Ability to work independently and collaboratively as part of a team
• Willingness to learn and take on new responsibilities as needed
• Ability to maintain confidentiality of sensitive information
• Exceptional time-management and organizational skills

Job Highlights:

Good and friendly working environment

Responsibilities:

• Achieve the company's overall sales targets by boosting sales.
• Develop and sustain solid relationships with existing and new dealers.
• Approaches, conduct sales pitches, and convince prospects to purchase our services and products.
• Develop customer relationships and provide excellent customer service
• Aggressively meet sales targets and generate more sales
• Provide ad-hoc duties as required.

Our website: https://yuplushair.com

Product Category: Beauty Hair Product

Requirement:

Excellent communication, negotiation, and interpersonal skills

Must possess initiative and be able to work independently with a positive attitude

Proven experience in B2B sale

Aggressive and eager for growth

Possesses excellent customer service mindset with good communication skills

5 days’ workweek

Monday to Friday- 9.00am to 6.00pm

The work schedule is flexible and may extend beyond the standard hours, including weekends, as fulfilling client requirements may necessitate availability outside of regular office hours.

Interested candidate please CALL/ SMS to 98391664 or for interview arrangement

Description

Perform full facial, slimming, hair removal, and/or wellness treatments for the customer.

Provide basic professional skin or body analysis and consultation.

Handle customer enquiries, booking of appointments and receive customers upon arrival.

Identify customers’ needs and recommend suitable products and treatments to customers.

Keeping good relationships and building a rapport with clients to ensure retention and referrals.

Requirements:

Min 2-3 years of related working experience required.

A candidate who has a beauty/beautician-certified certificate will be an advantage

Team player, passionate to assist customers to achieve their goals.

Willing to learn, positive working attitude.

Good interpersonal skills, customer oriented.

Key Responsibilities:

Sales and Revenue Generation:

• Actively promote and sell lash services (e.g., lash extensions, lash lifts, and tints) and products to clients.
• Meet or exceed individual and studio sales targets by understanding and anticipating client needs.
• Conduct in-person consultations with clients to recommend the best lash styles, services, and products tailored to their preferences.
• Develop and implement sales strategies to attract new clients and retain existing ones.

Customer Relationship Management:

• Build and maintain strong relationships with clients to foster loyalty and repeat business.
• Provide exceptional customer service by ensuring clients have a positive experience from the moment they enter the studio until they leave.
• Follow up with clients after their appointments to ensure satisfaction and encourage future bookings.
• Handle client inquiries, complaints, and feedback professionally and promptly.

Product Knowledge and Promotion:

• Maintain in-depth knowledge of all lash products and services offered by the studio.
• Educate clients on the benefits and features of different lash styles, products, and aftercare routines.
• Stay updated on the latest trends and advancements in the lash and beauty industry.
• Promote seasonal or special offers and loyalty programs to clients.

Marketing and Brand Representation:

• Assist in planning and executing marketing campaigns and events to boost studio visibility and client engagement.
• Represent the studio at networking events, trade shows, and community outreach programs to generate leads.
• Collaborate with the marketing team to create social media content and promotional materials.

Administrative and Reporting Duties:

• Accurately maintain client records, including appointment details, sales transactions, and client preferences.
• Prepare and submit sales reports to the Studio Manager regularly, highlighting performance metrics and potential growth opportunities.
• Assist in managing the studio’s booking system to optimize client scheduling and reduce downtime.

Team Collaboration and Support:

• Work closely with the Studio Manager and lash technicians to ensure smooth operations and client satisfaction.
• Participate in team meetings to discuss sales strategies, share client feedback, and develop action plans.
• Provide support to team members during peak hours or special events.

To be responsible for planning, developing new room sales business while maintaining and servicing. existing accounts.

Responsibilities

· To be responsible for securing rooms sales from corporations, travel agencies and leisure markets.

· To assist General Manager and DOS in planning and formulating sales strategies for the rooms department.

· To conduct daily sales calls (about 4-6) and visit potential clients to promote and sell the guest rooms as well as to secure tour group reservations for meal periods at the coffee house.

· To liaise closely with the Front Office, Reservations and Housekeeping to up sell whenever possible and to ensure effective management of room inventory, ensure cleanliness and comfort of the rooms and for any other matters pertaining to the needs and requirements of the customers.

· To prepare proposals, contracts and confirmation letters, monthly rooms Sales Forecast and revenue and other correspondences and forms required to ensure smooth operations of all the department.

· To discuss special rates and requests with the DOS and General Manager.

· To follow up with the customers to obtain feedback of the service rendered and conducts post mortem sessions when necessary with the operations personnel to minimise guests' complaint and regularly meet with fellow team members to explore avenues to improve the rooms sales.

· To seek market intelligence, visits competitor hotels and compile a feedback report on a quarterly basis for the DOS and General Manager on the prevailing and expected market trends and highlights any new developments in the market. Based on these market intelligence, he/she and the General Manager will formulate pro-active strategies and plans to ensure that YWCA Fort Canning’s business and profitability is sustained.

· To attend the monthly Sales Meeting to present his monthly sales report and provides feedback on the market situation and competitors’ analysis and contributes ideas to improve business and to achieve his gazetted profits in his area of responsibility.

· Apply strategies in diverse situations to manage work relationship within the organisation or with external parties to build a stronger and effective team.

· Support any ad-hoc task as assigned by the management.

Requirements :

· Minimum 2 years of relevant experience preferably in Hospitality, or Leisure sector.

· Familiar with different market segments and proven good sales track record of managing corporate accounts in relevant sectors. · Sound knowledge in long term sales strategies and associated practices.

· Drive for result, self-motivated with excellent time management and multitasking skills

· Excellent communication and written skills.

· Good computer skills in Microsoft Word, Excel and Powerpoint.

· A good team player and demonstrates high initiative.

• Receiving customer bookings and arranging appointments over the phone
• Receiving and greeting walk-in customers on arrival
• Providing skincare guidelines to customers
• Providing deep tissue, hot stone, Indian head and Swedish massage
• Cleaning and sterilising beauty treatment equipment
• Performing brow tinting, manicures and nail extensions
• Keeping track of lotions, nail polishes, facial creams, and other beauty products
• Recognising problems and referring customers to dermatologists, plastic surgeons, chiropractors and physiotherapists or other medical practitioners
• Collaborating with the staff to keep the work area clean and create a pleasant atmosphere for the clients

Job Purpose

The Content Specialist is an integral part of the in-house production team to capture, produce and edit videos, photos and other multimedia content to showcase stories. The content seeks to increase awareness of key narratives as well as behind-the-scenes efforts. The Content Specialist is required to have advanced skills in video production and creative editing with a fine eye for storytelling to enhance brand reputation.

Responsibilities

• Create and develop multimedia (audio/video) social media content, brand marketing videos by leveraging AI, and to support company-wide projects for publicity
• Script, storyboard, art direction, allocate resources, set deadlines, work with internal staff and determine optimal modes of media channels for amplification
• Work independently as well as part of a team to establish project deliverables
• Collaborate closely with internal and external stakeholders to help facilitate the creation of multimedia content
• Plan photo and video shoots; scout, select and prepare shoot locations
• Develop production schedules and seek the necessary approvals prior to the production shoot
• If required to, select and hire additional crew and talent; direct and coach talent; make transportation arrangements for crew, talent and equipment; and ensure all location power needs are met
• Record and edit video, photo and sound projects, including selecting program format for final output, capturing/importing media, organising raw media, editing footage and sound files, creating and inserting static and motion graphics, titling, adding music/voice-over/sfx, media management and archiving project media
• Manage video and photo library and will need to be in charge of the production equipment
• Use analytics or understanding of social media trends to help curate and create content

Qualifications & Work Experience

• Diploma / Bachelor’s Degree preferably in Film, Graphic, Multimedia or related discipline with experience in production and video editing
• 1 - 5 years of directing and editing of social media content

Skills

Technical skills include:

• Video production includes familiarity with DSLR cameras, various HD and SD formats, preproduction/planning, studio and field production, lighting/grip, scriptwriting, storyboarding and photography
• Pre-production planning
• Post-production entails digital video editing, still and motion graphics design, and video compression for multiple delivery platforms
• Expert level knowledge of Adobe Illustrator, Photoshop and Final Cut Pro
• Basic understanding and usage of Canva (or similar)
• Excellent photography skills

Generic skills include:

• Meticulous with strong organisational skills, and enjoys teamwork
• Constantly strives to develop skills and explore new techniques, and shares skill knowledge and tactics with the team
• Excellent communication skills, positive attitude and experience working with other departments and external vendors
• Able to work in a fast-paced environment, and always looking out for new ways to refresh content to engage different audiences