Royal Ocean Marine, a leading headhunting /recruitment agencies company in the maritime industry based in Singapore, is seeking a HR Manager to join the client's team ( Civil engineering ) in Singapore. In this role, you will be responsible for overseeing all aspects of HR operations and ensuring compliance with labor laws and regulations. You will play a key role in recruitment, talent management, employee relations, performance management, and policy implementation.

Responsibilities:

• Develop and implement HR policies and procedures
• Manage the full recruitment process, from job posting to onboarding
• Oversee performance management and employee development programs
• Handle employee relations and address any concerns or issues
• Ensure compliance with labor laws and regulations
• Manage HR data and reporting
• Work closely with management to develop and execute HR strategies

• Bachelor's degree in Human Resources or related field
• 5+ years of experience in HR management
• Strong knowledge of labor laws and regulations
• Excellent communication and interpersonal skills
• Proven experience in recruitment and talent management
• Ability to handle confidential information with discretion
• Proficiency in HRIS and other HR software
• Strong problem-solving and decision-making skills
• Ability to work independently and handle multiple tasks

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Overview

In this role you will support the Outlet Operations Manager in delivering quality assurance and customer satisfaction. You will be the expert in aligning company objectives by developing operational procedures and training outlet staff for optimising business and financial performance. This involves cross functional collaboration to plan, coordinate and manage outlet activities to achieve business synergy.

Responsibilities

• Support the Outlet Operations Manager in managing all outlets’ overall operations
• Work with the Strategy team to plan, develop and implement sales target, strategies and monitoring mechanisms to achieve outlet revenue growth
• Assist Tasty Wee's Quality Assurance Executive to ensure outlet operations are compliant with ISO standards
• Ensure that outlets’ premise is in good working condition
• Update training handbook and standard operating procedures for outlet operations
• Lead, motivate and train the outlet team to boost staff morale and facilitate succession planning
• Conduct preliminary performance appraisal and exit interviews
• To manage outlet staff grievances and conflicts and issue disciplinary action when necessary
• Provide timely feedback to the Outlet Operations Manager with regards to outlet activities

Requirements

• Good communication and interpersonal skills
• Good team player
• Able to work within deadlines and well-organised
• Positive attitude and eager to learn
• Display strong initiative and able to work independently
• Thrive in a fast-paced environment and able to adapt quickly

Location

• Pasir Ris Mall
• Located at Pasir Ris MRT
• Aircon & brand new mall working environment

Operations Manager is instrumental in bringing support and growth in the business and has a significant influence in motivating team spirit and retail excellence among the team. Responsible for day-to-day store effective operations, including sales staff management, product/inventory management, retail/customer experience excellence and sales performance monitoring. Ensuring retail sales team excel in executing daily operations standards of the boutique(s) in an efficient customer-centric way, reinforce and up-keep the high standards of excellent in-store experience and client service on a daily basis.

Job Responsibilities:

1. Operations and Boutique(s) Management

• Responsible for supporting the boutique(s) to ensure smooth daily operations, boutique in-store excellence, operational administrative responsibilities and effective planning to achieved corporate sales objectives and targets.
• Responsible and work closely with boutique/sales managers to uphold excellent customer and boutique service standards, including store environment, visual merchandising displays and sales/product presentation process.
• To facilitate all marketing, events and promotional activities.
• Ensure operational and security procedures (inventory, POS, compliance, etc) are strictly adhered for the effectiveness of daily operations compliances.
• Enforce compliance with policies and procedures.

2. Business Planning and Development

• Leading retail team to acquire new clients and maintain/build customer relationship with existing clients.
• Monitoring and analysis of sales performance and propose action plans to achieve key performance objectives.
• Improve operating process, best practice sharing and knowledge transfer to delivery a highly dedicated retail sales team.
• Maintain awareness of market trends and monitor local competitors’ activities.

3. Team/People Management

• Collaborate with boutique/sales managers to recruit, groom, mentor and motivate retail team towards corporate strategic and operational objectives.
• Collaborate with boutique/sales managers to motivate retail team to provide exceptional customer service and achieve sales targets.
• Identify and plan sales team training needs and requirements.
• Clearly communicate and disseminate corporate objectives, action plan and necessary information to the retail team for proper execution.

Requirements:

This role is highly relationship-driven and requires a responsive, consultative and eye-for-details professional with proven experience of building successful stakeholder relationships. Demonstrate experience in managing, motivating and driving the achievement of corporate objectives.

• Minimum 5 years of retail management experience in luxury industry (watch/jewellery is highly preferred).
• Result-oriented leadership with positive attitude and “can-do” mindset.
• Entrepreneur thinking and self-motivated.
• Hands-on and detailed.
• Passion in service and enthusiasm to inspire a team with high level of professionalism.
• Excellent communication skills and interpersonal skills with ability to cultivate good relations with staff and stakeholders.
• Strong team management skill to foster collaborative work environment through effective communications.
• Good understanding of local market/industry and possess local networking.

Responsibilities

JOB DESCRIPTION

The job holder’s responsibilities will include a spectrum of HR functions including HR business partnering role, recruitment, employee relations, process improvement projects, data analysis and reporting, with a focus in Talent Management and staff recognition. You will also be required to work closely with departments to establish rapport and provide advice and support on HR-related matters.:

You will lead a HR team to provide HR operational support to all institutions in accordance with our service level agreements (SLA) and key performance indicators (KPIs). The scope of HR operational support covers the employee lifecycle administration after onboarding, specifically contract management services including probation confirmation, employee transfer, conversion of employment contract terms, and retirement and re-employment. You will also be responsible for driving projects that leverages on technology to achieve work efficiency for the department.

You will manage, coach and develop the team members to enhance their competencies in the handling of daily operations and complex issues, and improve the overall service quality of the team. Besides ensuring the work processes are in compliance with HR policies and government regulations, you will also be responsible for the design, review and implementation of work process improvements and system enhancements.

JOB REQUIREMENTS

• Bachelor Degree and equivalent;
• At least 5 years of relevant HR experience in large organizations with matrix reporting structure such as in government sectors, MNCs, and healthcare industry;
• Good project management, analytical, problem solving and organisational skills;
• Good interpersonal skills, able to interface with people at all levels effectively and to foster relationships across departments and functional groups;

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Lynn Ho

R23114223

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Develop strategy, managing and collaborate with distributorship in local and South East Asian to achieve sales budget, Key performance Indicators and monitoring marketing activities.

• Drive collaboration with internal and external stakeholders for current business expansion, new business development and implementation strategy including budget and cash-flow projection, milestone and required resources based on market demand evaluation and strategic fit in SEAI region.
• Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and regional levels.
• Lead regular high-level communication with Japan’s factory, sales department and distributors in the region for project development strategy and planning
• Manage financial and budgetary requirements of sales and service operations, continuous improvement and change management initiatives for time, cost and quality improvements.
• Drive team performance, train and develop team members in enhancing technical product knowledge, management of distributors and succession planning.

Requirements:

• At least 15 years of sales and management experience in light construction machinery, good knowledge in import & export businesses preferred.
• Possess good knowledge in technology market and experience in digital solution enablement including consultation, design, and or implementation.
• Excellent interpersonal communication skills.
• Excellent presentation and leadership skills.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

☑ AWS + Performance Bonus

☑ Hybrid WFH

☑ Near MRT

Job Description:

• Responsible for a team of system engineers who assess IT systems, determining problems and provide solutions
• Provide guidance on upgrading & maintaining of IT application systems
• Brainstorming future improvements to the IT system

Requirements:

• At least a Diploma in computer science/IT or related certifications
• At least 5 years of relevant experience.
• Proven analytical skills

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 14C7092

EA Registration Number | R1766892

• Deliver high-quality support to all open projects of the Technical Team, ensuring clients receive the best assistance and resolving escalated customer complaints.
• Manage and control project elements, providing reports to the Technical Director on project status.
• Establishing project objectives through the review of project proposals and plans, and consultation with management.
• Ensure the project schedule is maintained by monitoring progress, coordinating activities, and resolving any encountered problems.
• Sustain project schedule by monitoring project progress; coordinating activities; resolving problems.

Requirements:

• CAPM/PMP/Scrum Certified
• Degree and above
• At least 2 years of experience in handling small-mid size IT solution projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

• Handle assigned customer portfolios effectively.
• Secure a high level of customer satisfaction by establishing a good rapport and trust with the customer.
• Explore new business opportunities as per sales plan.
• Accountable in a regional role as a focal point for assigned account.

Requirements:

• Diploma and above
• At least 5 years of sales & marketing experience in semiconductor equipment.
• Good knowledge in Machine Vision Process
• Comfortable to travel extensively.
• Strong customer service orientation with excellent networking and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Working Location - Central, Raffles

Benefits - AWS + Performance Bonus + Handphone Subsidies and many more

Basic $3,500 - $4,000 (depends on experience)

Job Scope

• Reporting to Banquet Manager, assist in supervising and managing the day-to-day activities of the Banquet staff.
• Ensure Banquet events are executed in line with client's preferences and Event Order.
• Handle client feedback effectively and promptly resolve any issues that arise.
• Oversee and maintain security and proper storage of banquet inventory, equipment, and financial transactions.
• Help establish optimal supply and equipment levels.
• Ensure all tasks are performed promptly and meet the required standards of the Centre.
• Adhere to occupational health and safety guidelines.
• Conduct pre-event briefings for the Banquet team.
• Aid the Banquet Manager in event forecasting and requisitions.

Job Requirements

• Diploma/Degree in Hospitality Management or equivalent
• Min. 2 years of supervising experience in Banquet operations
• Willing to work on rotating shifts (weekends/PH) depends on event schedule

For consideration, kindly submit your CV by clicking “APPLY NOW”.

We regret that only shortlisted candidates will be notified.

EA License No: 15C7752

EA Personnel No: R21101126

EA Personnel Name: TAY DA WEI

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Job Description: The Finance & Administrative Manager will be responsible for managing financial activities, creating financial reports, and maintaining financial records. Additionally, the role entails supervising administrative staff, managing payroll, managing budgets, ensuring compliance with regulations.

Key Responsibilities:

• Prepare monthly P&L reports for management
• Supervise and coordinate the activities of administrative staff.
• Manage office supplies inventory and place orders as necessary.
• Provide support to Legal Support staff to process matter-related disbursements and manage petty cash.
• Managing payroll, payment of suppliers’ invoices, regulatory compliance (GST / Corporate Tax / CPF), issue cheques.
• Co-ordinate the audit of Clients’ Account by the external auditor and the issuance of the Accountant’s Report
• Coordinate with IT department on all office equipment.
• Ensure compliance with company policies and legal regulations.
• Manage schedules, records, and other documents.

Qualifications:

• Proven experience as an Finance Manager.
• Proficiency in MS Office (MS Excel and MS Outlook, in particular).
• Excellent time management skills and ability to multi-task and prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills in a fast-paced environment.
• A creative mind with an ability to suggest improvements.
• Bachelor’s degree in Accounting, Business administraive, or a related field is preferred.

What We Offer:

• Competitive salary and benefits package.
• A dynamic and challenging work environment.
• Opportunities for professional growth and development.
• A supportive team and management.

Established retailer seeks professional individual for the role of Senior Talent Acquisition Specialist.

Budget for the role : $5000

Job Responsibilities

• Acquiring talents for business needs and being involved in the end-to-end process of recruitment.
• Support the hiring managers to ensure orderly recruitment operations and executions of all Human Resource strategies.
• Sourcing of potential candidates through recruitment sites, job boards, social platforms and any other relevant channels.
• Shortlisting of candidates and evaluate and screen via pre-interview assessment.
• Managing the hiring process such as administering offers and conducting new hire orientation.
• Liaising with internal stakeholders on all recruitment matters and updating them on a regular basis.
• Organizing recruitment events inclusive but not limited to both physical and virtual platforms.
• Assist in HR generalist/admin related work scope

Requirements

• At least 3 to 5 years of experience in HR
• Bachelor degree in Human Resource Management or relevant discipline; IHRP-CP certification, ACTA
• Proven track records in FMCG or fast pace, high-growth retail environment would be a plus

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Ops and Admin

• Work closely with various Programme Leads to provide the required ops and admin support to ensure smooth running of the programmes
• Liaise with internal stakeholders such as Ambulatory Services, Inpatients Ops and Nursing teams to setup and implement relevant workflows
• Provide support to Programme Leads on budget, timeline and reporting to management
• Provide secretariat and administrative support for related meetings as assigned. This includes minutes taking, preparation of slides, record keeping etc

Secondary Responsibilities:

• Handle basic HR matters such as coordination of staff appraisal and promotion cycle for department
• Provide cross-coverage for Community Ops team
• Any other duties, as assigned

Requirements:

• Min Bachelor Degree in Any Discipline
• Excellent interpersonal and communication skills.
• Strong analytical skills, good time management and result orientated
• Good team player and able to work cohesively in a team.
• Effective problem solving skills.
• Excellent IT skills in areas such as Microsoft Office applications.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading:

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Castlery is looking for a Assistant Manager, Commercial Planning to join our Commercial Team

The Commercial team is focused on the company’s overall strategic direction and working across the entire business on planning and key initiatives. We support this with insightful perspectives on external market trends and internal performance to identify opportunities for growth.

What you’ll be doing

• Work with our top team to shape company direction by solving key strategic questions
• Partner with our functional teams to drive our business planning rhythm and coordinate execution to reach our company objectives
• Analyse market, financial and consumer trends as a framework for better decision-making
• Assess and challenge our performance and processes with constructive ideas
• Design and lead execution on special projects with a cross-functional team
• Grow, attract and retain talent

What you’ll need

• 5+ years in strategy role in consulting, investments, tech or leading MNCs / government agencies
• Bachelor’s degree or higher
• Strategic thinker that can see the big picture and is comfortable with the details
• Independent problem solver, effective communicator, trust builder
• Team player comfortable working across teams to drive change
• Experience in retail or consumer sector will be a plus
• Familiarity with our key markets (Singapore, United States, Australia) will be a plus

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

About The Role

The XM Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for scrappy individuals to join our team and have a huge impact on customer retention and expansion. We have impressive members on this team, and are always looking for more amazing talent!

Responsibilities

Thought Partnership & Cross-Functional Partnerships

• Partner with XM Success Managers and work cross-functionally within Qualtrics to prioritize and advocate for software feature enhancements on their behalf
• Collaborate within Customer Units and Qualtrics leadership on high-level client relationships and technology solutions

Technical Advising & Project Management

• Become an expert at the company for our most strategic platform capabilities and understanding the customers’ platform needs
• Help customers optimize their use of the Qualtrics platform and increase adoption of technical capabilities where possible
• Build systems to facilitate program objectives and system effectiveness and measure reliability of services
• Assist clients with executing regular maintenance activities (e.g., handling outages, assisting with root cause analysis, troubleshooting technical questions and issues)
• Design and document functional and technical requirements and help scope projects by understanding timelines and associated levels of effort

Technology Support & Configurations

• Seamlessly integrate new product features into existing programs
• Proactively identify implementation process improvements, determine root causes and overcome roadblocks.
• Drive adoption and expansion of key platform features by demoing and developing proof of concepts/pilots for key platform features while leveraging best practice
• Execute build and configuration services that align to client objectives and strategic goals

Qualifications

• 2-5 years experience working in a technical, consulting, or client-facing role
• Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment
• Comfort in working both autonomously and collaboratively
• Ability to articulate technical concepts to a non-technical audience
• Detail-oriented with an ability to prioritize and meet deadlines
• Familiarity with software and front-end development
• Excellent verbal and written communication skills
• Strong problem-solving skills

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• Responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture.
• Lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers

Job Requirements

• Recognised Degree with at least 8 years of working experience in customer / patient service operations, including a minimum of 2 years in a managerial capacity
• Must have a proven track record in building a service culture
• Experience in developing, evaluating and conducting service training is essential
• Proficient in writing and editing
• Adept in conflict resolution, data analytics and presentation
• Excellent planning and organisation skills
• Independent, resourceful and able to handle multiple projects
• Excellent interpersonal skills, skilful in managing multiple stakeholders

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Experience Manager

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Operations Manager – Genting Road ( 6 day)

- min diploma in Civil Engineering / mechanical engineering or its equivalent

- preferably 5-year of relevant experience in the field of construction/ building materials specializing in the manufacturing of ready-mix concrete or its related products at the same capacity

- good knowledge and working experience in managing a Ready-mix batching plants, products quality and well verse of ISO documentations

- possess relevant knowledge and working experience in concrete technology and concrete quality control

- responsible for all the batching plants operation and overall performance

- to manage and supervise all the batching plant operational staff at the plant

- advise operation and administrative policies to all the batching plants

- review the daily production and ensure production is carried out to the plan

- provide technical assistance to staff on special concrete specifications as and when required

- review the control of processing the non-conforming material / product detected

- to odentify the training needs for the staff of all batching plants

- attend to customer complaints on plant matters and investigate the problems and faults to determine their causes

- ensure all batching plants carry out the quality control as quality plan

- to initial research, develop and formulation of new products and improved existing products

- ensure prompt and on time delivery of ready-mix concrete to customers

- technical support to customers and problem solving

- attend to plant enquiry and working closely with plant personnel to resolve issues arise

- documentation for iso certification and upheld the quality level

- responsible for all technical and quality aspects of the ready-mix concrete

- possess Class 3 driving licence and own vehicle

- Basic salary : S$ 5000 – S$ 6500 neg

INTERESTED CANDIDATES PLEASE EMAIL YOUR UPDATED MICROSOFT WORDS RESUME TO [email protected]

ENG YEE LEE (R1876385) @ UNION MANPOWER SERVICES PTE LTD (95C4597)

Leading Facilities Management Company with investment interest across Asia Pacific is seeking for passionate, dedicated, and result-oriented individual to join the team as Leasing Manager!

Budget for this role: S$8000

Job Responsibilities

• Formulate and implement effective marketing strategies to maximize rental and occupancy for the assigned properties and commercial space.
• Source, develop and establish new clientele for user through various channel including but not limited to tapping on business contact from the parent group, networking with various industry user, communities surrounding the property etc.
• Develop various business, pricing and engagement model for the various clientele, monitor take-up space, understand clientele requirement, suggest product changes with the view to create new business line to enhance space take-up.
• Conduct market research to understand industry needs and maintain up to date market benchmarks of rental and occupancy for industrial properties and space, which will form part of the Annual Marketing Plan to be reviewed on a half yearly basis.
• Secure new tenants by identifying and showing prospective tenants and user available spaces at the approved rental rates and terms to the interests of the Company.
• Discuss renewals and expansion plans with existing tenants and user to retain occupancy with positive rental reversions.
• Source and manage leasing pipeline and to improve current conversion of leads to deals for industrial space.
• Identify and maximize all existing and potential sources of income from the assigned properties.
• Increase properties occupancy by working with real estate professions, local newspapers and other forms of media.
• Establish, maintain and strengthen business relationship with tenants and user
• Assist to prepare leasing reports and other ad hoc reports required from time to time.
• Comply with both internal and regulatory guidelines and obligations of the Company.
• Assist in preparation of feasibility studies, negotiation with prospect on commercial term and preparation of necessary agreements.
• Any ad-hoc tasks that may be assigned from time to time

Requirememts

• Diploma / Degree in Property Management / Building Maintenance / Facility Management with relevant experiences
• Possess strong interpersonal, communication and customer service skills
• Responsible, resourceful and independent

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

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Job Summary:

The IT Senior Manager for Global Operations will lead and manage all aspects of our company's information technology and computer systems for entities outside of China. This role is critical in ensuring the effective and efficient operation of our IT infrastructure, support services, and project delivery, supporting business objectives and ensuring the security of company information. The ideal candidate will have extensive experience managing IT operations in a multinational environment, with a proven track record of leading global teams, optimizing IT processes, and delivering IT solutions that drive business success for America, APAC and EMEA regions

Key Responsibilities:

• IT Planning: Develop and execute the IT strategy in alignment with the company's business goals and group IT strategy, including technology roadmaps, budget planning, and investment priorities for regions outside China.
• Leadership and Team Management: Lead a diverse, global IT team, fostering a collaborative, innovative, and high-performing culture. Ensure team skill development and manage performance across different regions.
• IT Operations Management: Oversee the IT infrastructure, including data centers, network operations, helpdesk support, and application support outside of China. Ensure high availability, reliability, and performance of IT services.
• Project Management: Lead and manage key IT projects, including system implementations, migrations, and upgrades, ensuring they are delivered on time, within scope, and budget.
• Vendor Management: Manage relationships with technology vendors and service providers on a global scale. Negotiate contracts and ensure the delivery of services meets quality and performance standards.
• Security and Compliance: Ensure the integrity, security, and compliance of IT systems and data, including adherence to international regulations and standards (e.g., GDPR, ISO).
• Innovation and Improvement: Drive continuous improvement and innovation in IT services and processes. Stay abreast of emerging technology trends and assess their potential impact on business operations.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field. A Master's degree or MBA is preferred.
• At least 7 years of experience in IT operations, with a minimum of 5 years in a management role, preferably in a global context.
• Proven experience leading global IT teams and managing large-scale IT projects.
• Strong understanding of IT infrastructure, cloud computing, cybersecurity, and ITIL best practices.
• Excellent leadership, communication, and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Strong analytical and problem-solving skills, with the ability to make decisions based on data.
• Fluent in English, with additional languages being an advantage.

Permanent, 5 days , Paya lebar

Our client:

A reputable M & E infrastructure company that design, build n maintain data Centres n company server room

Job scope

· Manage the Testing & Commissioning work for M&E infrastrure service in data center.

· Work closely with client, suppliers, consultants, contractors and relevant authorities in projects managed.Liase with client on weekly basic for the project progress report

· Oversee drawing management and control of technical and construction matters.

· To submit timely purchase request for relevant materials & manpower throughout project cycle

· Adhere to internal process, plan, manage and coordinate M&E projects to ensure that the projects are completed on time, within budget and of highest quality

Requirements

· Min diploma in Building Services/ Mechanical/ Electrical related field

· 3 years experience as project manager

· Professional proficiency in M&E system

· Able to produce T&C report, SAT report and Test Script based on project/site requirement

·

Added advantage:

Experience in IST( Integrated Systems Testing (IST) (Final testing before opening a data center)

PM roles experience in data center M&E project.

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

About The Role

The key goal of this role is to drive our Brand Experience business forward, continuing double-digit growth to one of our newest experience lines in Singapore. This role is a senior subject matter expert with extensive research experience. Do note that this is an individual contributor role, which means you will be motivated enough to roll up your sleeves and contribute to the assigned projects.

Qualifications

• 8+ years experience within the custom Market Research industry
• Lead and successfully deliver bespoke research solutions to clients throughout the entire project lifecycle (methodology, design & analysis)
• Practical experience with a wide array of product, brand, and advertising research methodologies
• Experience with research projects conducted within Asia

Responsibilities

• Design and improve experiences for our Brand and Market Research clients
• Partner with the sales team to design quantitative research methodology & sampling plans.
• Handle logistics for quantitative research projects, including maintaining organization and timelines among the internal team, scheduling and planning research engagements, checking data (with the ability and desire to learn how to manage both “up” and “down”),
• Play a supporting role for clients on projects and maintain comprehensive notes
• Assist with report creation, including writing, analysis, chart and table creation in Excel or PowerPoint.
• Lead the write-ups of survey questionnaires, writing questions that use clear phrasing and uphold Qualtrics and industry-standard methodologies.
• Be able to effectively problem solve logistical issues and adjust on the fly. Identify issues and suggest solutions on how to make projects run more smoothly.